The better your reputation, the higher your revenue
Shiji ReviewPro Hotel Reputation
4.0 (30 REVIEWS)
Shiji ReviewPro Hotel Reputation
Ranked 7 (out of 46) in Reputation Management
Leverage guest review data to make better decisions, improve reputation, and increase revenue.
80% recommended by 28 hotels
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Shiji ReviewPro Hotel Reputation is the #14 most trending product in the Reputation Management category (out of 46) and the #708 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreReviewPro’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
ReviewPro doesn’t have any benefits or use cases available
Features
Surveys & Feedback
Review Generation
Follow-up & Resolution
Reporting, Analytics & Insights
Channels
Admin & Settings
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare ReviewPro to Top Alternatives
The better your reputation, the higher your revenue
Quickly and easily gather feedback from your guests and actively manage your online reputation
Reputation management that can easily be managed in one place.
Popularity by Segment
Size
1 | Small (10-24 room)
3 | Medium (25-74 room)
3 | Large (75-199 room)
10 | X-Large (200+ room)
Country
4 | Spain
4 | Egypt
2 | New Zealand
2 | United Kingdom
2 | United Arab Emirates
2 | Italy
2 | Mexico
1 | Dominican Republic
1 | Singapore
1 | China
1 | Sweden
1 | Mauritius
1 | Cambodia
1 | India
1 | Poland
1 | Malaysia
1 | Thailand
1 | South Africa
1 | Ireland
Type
10 | Luxury Hotels
10 | Resorts
5 | Boutiques
4 | Branded Hotels
3 | City Center Hotels
2 | Bed & Breakfast & Inns
2 | Limited Service & Budget Hotels
2 | RV Parks & Campgrounds
1 | Extended Stay & Serviced Apartments
1 | Hostels
Region
11 | Europe
6 | Asia Pacific
6 | Middle East
2 | North America
2 | Oceania
2 | Africa
1 | Central America
Category
30 | Reputation Management
18 | Guest Surveys & Feedback
5 | Staff Collaboration Tools
2 | Guest Messaging Software
Hotelier Rating
That you could see this in a report just like other free alternatives. You
Owner from Limited Service & Budget Hotel in Kinloch (New Zealand)
I would not recommend this to anyone.
Manager from Boutique in Makoko (South Africa)
Good system, terrible support and sales teams
Director of Sales & Marketing from 200 to 499 room City Center Hotel in Khwaeng Ban Phan Thom (Thailand)
Flexible, easy to use and responds to customer needs
CX Manager from 500+ room Bed & Breakfast & Inn in (United Kingdom)
Nothing special, similar products are available
Director from Luxury Hotel in Kolkata (India)
Semantic. very inaccurate
Quality Improvement from 10 to 24 room Resort in Petaling Jaya (Malaysia)
ReviewPro is an easy to use tool in everyday work of hotel managers
Managing Director from 75-99 room Branded Hotel in Kraków (Poland)
We received immediate action and reply when we need assistance from them
Assistance eCommerce Manager from 100 to 199 room Luxury Hotel in Phnom Penh (Cambodia)
Worst company I ever dealt with in my whole career
Hotel General Manager from Boutique in (United Kingdom)
Excellent tool for evaluating guest satisfaction
Director from Resort in Porto Santa Margherita (Italy)
Expert Q&A and Partner Recommendations
Submit RecommendationReviewPro hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsIntegrations
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ReviewPro has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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