Shiji Reviewpro Reputation

4.2 (62 REVIEWS)

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HT Score  
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Alasdair, Dylan, Sara + 3 more experts recommend Shiji Group

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Shiji Reviewpro Reputation

Ranked 5 (out of 62) in Reputation Management

Turn guest feedback into better decisions, stronger reputation, and higher revenue.

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Bell avatar Bell - AI powered product analyst

I analyzed all of Shiji Group’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

ReviewPro is valued for centralizing online reviews and guest surveys into one reputation-management hub, giving hotels faster visibility into sentiment, trends, and KPIs that can improve service and guest experience. Buyers like its customizable dashboards, competitor benchmarking, and reporting, but many reviews cite gaps in integrations, rigid survey/report customization, weak AI and sentiment accuracy, and inconsistent onboarding/documentation that can limit ROI.

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Peninsula, IHG, Langham & 92 others

Read their reviews

What Types of Hotels Shiji Group is Popular For

Size

3 | Small (10-49 room)

16 | Mid-Sized (50-99 room)

72 | Large (100-499 room)

14 | X-Large (500+ room)

Country

14 | United Arab Emirates

13 | Spain

10 | United States

8 | United Kingdom

6 | Brazil

6 | Italy

5 | Egypt

4 | Cambodia

4 | Qatar

3 | Mexico

3 | New Zealand

2 | Netherlands

2 | India

2 | Turkey

2 | Japan

2 | Australia

2 | Saudi Arabia

2 | China

2 | Canada

1 | Hong Kong

1 | Chile

1 | Portugal

1 | Ireland

1 | Argentina

1 | France

1 | South Africa

1 | Thailand

1 | Malaysia

1 | Poland

1 | Sweden

1 | Singapore

Type

56 | Luxury Hotels

49 | Branded Hotels

39 | Boutique Hotels

39 | City Center Hotels

36 | Resorts

34 | Airport/Conference Hotels

25 | Bed & Breakfast & Inns

14 | Hostels

13 | Limited Service & Budget Hotels

7 | Extended Stay & Serviced Apartments

3 | Casinos

3 | RV Parks & Campgrounds

2 | Vacation Rentals & Villas

1 | Motels

Region

34 | Europe

27 | Middle East

15 | North America

14 | Asia Pacific

8 | South America

5 | Oceania

1 | Africa

Category

62 | Reputation Management

35 | Property Management Systems

32 | Hotel POS Systems

4 | Spa Software

3 | Business Intelligence

2 | Listings Management

1 | Hotel Guest Apps

Shiji Group Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Reputation Management for hotels in Middle East
#3 of 3
Best Reputation Management for hotels in Asia Pacific
#5 of 6
Best Reputation Management for Large Hotels
#6 of 8

Shiji Group Reputation Management Rankings

By size
Best Reputation Management for Mid-sized Hotels 81% recommended by 15 Mid-sized hotels
#8 of 14
Shiji Group is a top Reputation Management pick among mid-sized hotels on HotelTechReport, with reviewers pointing to surveys, online review tracking, and the “Global Review Index” as a clear way to spot what guests are saying and act on it.
Best Reputation Management for Large Hotels 71% recommended by 11 Large hotels
#6 of 8
Shiji Group is a top Reputation Management pick among large hotels on HotelTechReport for pulling review data into one place and giving an accurate readout of overall reputation. Reviewers like that it can compare your hotel against competitors and show strengths and weaknesses.
Best Reputation Management for Enterprise Hotels 89% recommended by 8 Enterprise hotels
#7 of 7
Shiji Group is a top Reputation Management pick among large hotels on HotelTechReport, because hoteliers say it puts all their online reputation info in one platform and lets them compare ratings with competitors.
By type
Best Reputation Management for City Center Hotels 72% recommended by 16 City Center Hotels hotels
#7 of 13
Shiji Group is a top Reputation Management pick among city-center hotels on HotelTechReport, with reviewers pointing to the "Executive summary report" that pulls ratings from all channels into one readout for managers.
Best Reputation Management for Branded Hotels 88% recommended by 12 Branded Hotels hotels
#7 of 12
Shiji Group is a top Reputation Management pick among Branded on HotelTechReport, with reviewers calling out Lucy Chatbot for cutting phone calls on room service, housekeeping, and maintenance requests from the room.
Best Reputation Management for Boutique Hotels 69% recommended by 14 Boutique Hotels hotels
#7 of 12
Shiji Group is a top Reputation Management pick among Boutique on HotelTechReport, with hoteliers pointing to semantic benchmarking that lets them compare their hotel against competitors and see strengths and weaknesses clearly.
Best Reputation Management for Bed & Breakfast & Inns 79% recommended by 12 Bed & Breakfast & Inns hotels
#7 of 11
Shiji Group is a top Reputation Management pick among Bed-N-Breakfast on HotelTechReport, because hoteliers say it helps them gather guest feedback in one place and compare ratings with competitors, so they can spot what guests value and where to fix complaints.
Best Reputation Management for Limited Service & Budget Hotels 80% recommended by 8 Limited Service & Budget Hotels hotels
#7 of 11
Shiji Group is a top Reputation Management pick among limited-service budget hotels on HotelTechReport, with reviewers valuing the accurate executive summary report across channels and the ability to see competitor scores in one report.
Best Reputation Management for Luxury Hotels 78% recommended by 18 Luxury Hotels hotels
#7 of 14
Shiji Group is a top Reputation Management pick among Luxury on HotelTechReport for pulling guest feedback into one place with a clear dashboard and reports, so managers can spot issues, compare against compsets, and act on semantic analysis fast.
Best Reputation Management for Resorts 76% recommended by 14 Resorts hotels
#8 of 12
Shiji Group is a top Reputation Management pick among resorts on HotelTechReport because hoteliers use it to compare their hotel against competitors and see strengths and weaknesses from GRI data.
Best Reputation Management for Other 88% recommended by 8 Other hotels
#8 of 9
Shiji Group is a top Reputation Management pick among other properties on HotelTechReport for sending guest surveys and managing online reviews, which gives teams a clearer read on guest feedback and the hotel’s ranking.
Best Reputation Management for Airport/Conference Hotels 89% recommended by 9 Airport/Conference Hotels hotels
#8 of 11
Shiji Group is a top Reputation Management pick among conference hotels on HotelTechReport for bringing public and private feedback into one tool with alerts, so teams can spot issues fast.
By region
Best Reputation Management for hotels in Middle East 82% recommended by 9 hotels in Middle East
#3 of 3
Shiji Group is a top Reputation Management pick among Middle East on HotelTechReport because hoteliers like the Executive summary report with ratings of all channels, which gives one place to compare guest feedback and spot what guests value.
Best Reputation Management for hotels in Asia Pacific 63% recommended by 6 hotels in Asia Pacific
#5 of 6
Shiji Group is a top Reputation Management pick among Asia Pacific on HotelTechReport, because hoteliers use it to compare their hotel against competitors and spot strengths and weaknesses from the Semantic categorization and GRI information.
Best Reputation Management for hotels in Europe 81% recommended by 15 hotels in Europe
#10 of 13
Shiji Group is a top Reputation Management pick among Europe on HotelTechReport because hoteliers point to its surveys, online review management, and “all the information in the same tool” setup for daily guest-relations work.

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What is Shiji Group?

Founded in 1998 | Headquarters in Singapore (Singapore) | 5025 employees
Shiji Reviewpro Reputation is a hospitality-specific reputation management solution designed to help hotels consolidate and analyze guest feedback from over 80 review sites, OTAs, and custom surveys into a single platform. The platform excels in offering real-time sentiment analysis and AI-powered responses, enabling hoteliers to transform feedback into actionable operational improvements. It provides valuable insights for competitive benchmarking and uses the Global Review Index™ to track performance. This empowers hotels to enhance guest satisfaction, improve ratings, and ultimately drive revenue growth, making it a valuable asset for any hotelier looking to optimize their online reputation and customer experience.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Shiji Group products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Shiji Group

FAQs

Capabilities

Centralize guest feedback across all channels

Understand sentiment with semantic intelligence

Benchmark competitors to stay ahead

Access your Global Review Index™ score

AI-powered responses for guest reviews and surveys

Features

Surveys & Feedback

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features

Channels

4/5 features

Available Add-ons & Modules

Case Management

Staff Collaboration Tools
Streamline service recovery with Reviewpro Reputation’s Case Management tool. Automatically create and assign cases from guest feedback, trigger real-time alerts, and manage resolution workflows with ease. Use analytics to evaluate performance and root causes , close service gaps, and deliver consistent, guest-focused service across your hotel or group.

PREMIUM ADD-ON

Guest Surveys

Guest Survey Software
Capture meaningful guest feedback with our powerful surveys module from Reviewpro. Collect insights at any stage of the guest journey, tailor questions by department, and filter results by key criteria like room type or stay length. Distribute surveys via email, WhatsApp, SMS, and more to boost response rates and online reviews. There is no limit to the numbers of surveys that can be created to ensure you collect all necessary feedback.

PREMIUM ADD-ON

AI Responses

Reputation Management
Boost efficiency and consistency with AI-powered review and survey responses in Reviewpro Reputation. Automatically generate personalized, brand-aligned replies based on sentiment analysis, with multilingual support and direct integration to platforms like Google and Booking.com. Configure settings by property or group, manage access securely, and monitor usage with detailed reports. Deliver high-quality, tailored guest engagement at scale, while saving time and maintaining full control.

PREMIUM ADD-ON

Guest Communications

Guest Messaging Software
Reach guests before, during, and after their stay through the channels they already use; WhatsApp, SMS, and email. Automate messages like welcome notes, stay reminders, and post-stay surveys to keep guests engaged throughout their journey while effortlessly collecting valuable feedback

PREMIUM ADD-ON

Brand competition

Business Intelligence
See how your brand measures up against the hospitality industry's leading brands through comprehensive reputation and guest experience benchmarking. Gain the insights needed to refine strategies, elevate guest experiences, and stay ahead in an increasingly competitive market.

PREMIUM ADD-ON

Shiji Group Reviews Summary

4.2
Very Good
Ease of Use
4.2/5
Customer Support
4.1/5
ROI
3.9/5
Implementation
4.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Shiji Reviewpro Reputation is the #4 most trending product in the Reputation Management category (out of 62) and the #126 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Shiji Group’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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79 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Shiji Group Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Shiji Group Average Shiji Group

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7

Success Stories

11

References

6

Featured Customers

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Shiji Group Reviews

Hotelier Rating

Excellent
40
Very Good
10
Average
5
Poor
2
Terrible
5

Property Size

  • Small (1)
  • Mid-Sized (10)
  • Large (33)
  • X-Large (11)

Country

  • Spain
    Spain
    (11)
  • Brazil
    Brazil
    (6)
  • Egypt
    Egypt
    (5)
  • United Kingdom
    United Kingdom
    (5)
  • Italy
    Italy
    (4)
  • United Arab Emirates
    United Arab Emirates
    (4)
  • Mexico
    Mexico
    (3)
  • New Zealand
    New Zealand
    (2)
  • Ireland
    Ireland
    (1)
  • China
    China
    (1)
  • Canada
    Canada
    (1)
  • Qatar
    Qatar
    (1)
  • Argentina
    Argentina
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Australia
    Australia
    (1)
  • France
    France
    (1)
  • South Africa
    South Africa
    (1)
  • Thailand
    Thailand
    (1)
  • Malaysia
    Malaysia
    (1)
  • Poland
    Poland
    (1)
  • India
    India
    (1)
  • Cambodia
    Cambodia
    (1)
  • Sweden
    Sweden
    (1)
  • Singapore
    Singapore
    (1)

Region

  • North America
    North America
    (4)
  • Europe
    Europe
    (24)
  • Asia Pacific
    Asia Pacific
    (6)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (11)
  • South America
    South America
    (7)
  • Africa
    Africa
    (1)
10

User friendly and powerful solution

Quality & Guest Experience Manager from 200 to 499 room Bed & Breakfast & Inn in London (United Kingdom)

Verified
4 days ago
Easy to navigate and get real guest feedback which helped us enhance guest experience. Team got used to using it very quickly.
Country United Kingdom
Quality & Guest Experience Manager
Large Hotel
10

Great product, backed by great team

Senior General Manager from 200 to 499 room Branded Hotel in Basingstoke (United Kingdom)

Verified
5 days ago
The product is VVV user friendly & the tools are very intuitive. Easy view can be customised. All guest feedback & sentiment @ finger tips.
Country United Kingdom
Senior General Manager
Large Hotel
9

Practicality and reliability of information

Lodging Manager from 75-99 room Boutique in Salvador (Brazil)

Verified
6 days ago
The tool features an intuitive interface that is easy to access and navigate, providing speed and efficiency in its use. Furthermore, centralizing assessments from different platforms in a single environment is a significant facilitator for daily routines, making the monitoring of indicators more practical, organized, and efficient.
Country Brazil
Lodging Manager
Mid-Sized Hotel
10

A partnership that strengthens our operation.

Customer Experience Analyst from 75-99 room Resort in Belo Horizonte (Brazil)

Verified
6 days ago
Despite the challenges during the setup phase, our daily monitoring and tracking experience has been very positive. The aspects we value most in the platform are: Ease of Navigation: The usability for daily monitoring is excellent. It's very practical to navigate through the evaluations and find what we need in our routine. Reading Question...
Country Brazil
Customer Experience Analyst
Mid-Sized Hotel
10

Excellent reputation management

Coord SGI from 200 to 499 room Resort in Maceió (Brazil)

Verified
6 days ago
Excellent reputation management and customer response, as well as the ability to manage reviews and conduct surveys. Excellent support for questions.
Country Brazil
Coord SGI
Large Hotel
9

Reviewpro Experience

Quality Assistant from 200 to 499 room Boutique in Ipojuca (Brazil)

Verified
6 days ago
I like having the option to customize and create multiple view pages. I like being able to choose my competitors. I like how we can see the details, but I think some of the information presented could be improved.
Country Brazil
Quality Assistant
Large Hotel
8

Digital Project Ass. Director

Digital Projects Ass. Director from 200 to 499 room Airport/Conference Hotel in Uvero Alto (Caribbean)

Verified
6 days ago
The platform is easy to use and offers strong reporting capabilities, allowing us to understand what is working well and identify areas for improvement across our resorts. It is a powerful tool for our Quality Department, with the outlet-level reporting being particularly valuable.
Country Caribbean
Digital Projects Ass. Director
Large Hotel
9

It allows us to analyze and centralize the opinion of our guests, facilitating continuous improvement and monitoring of online reputation.

Quality and Sustainability Department from 500+ room Bed & Breakfast & Inn in Madrid (Spain)

Verified
6 days ago
It centralizes guest reviews from multiple channels on a single platform, making it easy to monitor your online reputation. It allows you to identify trends, strengths, and areas for improvement through detailed analysis of the feedback received. Reports and metrics facilitate data-driven decision-making and the tracking of improvement plans.
Country Spain
Quality and Sustainability Department
X-Large Hotel
10

Overall Feedback: Positive Points and Areas for Improvement

Quality and CX/CS Manager from 200 to 499 room Resort in Caeté (Brazil)

Verified
7 days ago
Despite the challenges during the setup phase, our daily monitoring and tracking experience has been very positive. The aspects we value most in the platform are: Ease of Navigation: The usability for daily monitoring is excellent. It's very practical to navigate through the evaluations and find what we need in our routine. Reading Question...
Country Brazil
Quality and CX/CS Manager
Large Hotel
[email protected] from Shiji Group replied
Hi Fernanda, Thank you for taking the time to share such detailed feedback. We're delighted to hear that the ease of navigation, questionnaire views, and especially our Dynamic Dashboards are helping your team monitor guest feedback effectively. We also appreciate your honest comments about our survey configuration, sentiment analysis, AI-assisted responses, onboarding, and Portuguese-language resources. Feedback like yours helps us prioritize improvements that make the platform more intuitive and valuable for our customers. And a special thank you for recognizing Daniella's support. We'll be sure to share your kind words with her! We truly value our partnership and look forward to helping your team unlock even more from Reviewpro Reputation. Jessica & the Reviewpro Reputation Team
10

ReviewPro Rating

Quality Coordinator from 200 to 499 room Hostel in Foz do Iguaçu (Brazil)

Verified
7 days ago
I like the practicality of the AI-powered response option we've implemented for our GRI; it greatly helps us meet our response management goals.
Country Brazil
Quality Coordinator
Large Hotel
[email protected] from Shiji Group replied
Hello Ana Beatriz, Thank you so much for your review & positive feedback. We are very happy to hear that our AI-powered responses are helping you and your teams achieve your management response goals and supporting you to maintain your great online reputation. Thank you as well for the constructive feedback on our interface. Do you mean the Reviewpro platform itself or our monthly live training sessions? Please make sure to share this specific feedback with your Customer Success Manager so we can see how we can support. Wishing you a great week ahead! Best, Jessica Kurtz
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  • 5
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  • 7

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Shiji Group Integrations

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Support

Unverified

Shiji Group has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2026

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Response Time

Less than a day

Recommended

88%

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