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Ratings Snapshot
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Ranked #1 out of 12 in Employee Engagement Software
hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn morehotelkit (Staff Engagement) Overview
hotelkit (Staff Engagement) Overview
hotelkit is one central platform to connect your team. Stay in touch with all team members, motivate you team and bring everyone together on one central platform. With the help of Handovers and News, everyone can be quickly informed about changes and updates within the hotel and internal communication runs smoothly. The social stream within hotelkit allows to share moments with the entire team whi...
About hotelkit View website
Founded in 2012 | Headquarters in Salzburg, Austria | 100 employeeshotelkit is a Hotel Operations Platform that connects hotel teams, improves internal communication, and fully digitalizes and simplifies daily hotel workflows! ...
Other Products by hotelkit
Integrates with
- Hotel CRM & Email Marketing
- Hotel Guest Apps
- Reputation Management
What customers love about hotelkit (Staff Engagement)
Secretary
Most I like is the possibility of get in contact with all the staff at hotel in all the departments and have a feedback at the same time. Also I can see and check the repairs... and the possibility to save all the comuni...
Accomodation Manager
It is very easy for all the employees, all of them can communicate with all the departments
Manager
It has helped us to improve internal communications. To work fluently to improve times and not to forget tasks. It also allows us to make lists to see the most common hotel faults and tackle them. Original: A nosotros n...
Expert Q&A and Partner Recommendations
What does this product or service do well?
Hotelkit helps our shared partner hotels to better manage guest requests, do more efficient staff handovers, and improve processes and knowledge management overall. We especially like the ease of implementation for hoteliers and their great service.
by Tilmann Volk (SuitePad GmbH) on October 07, 2019
See more answers (12)What differentiates this product or service from the competition?
To me, Hotelkit stands out from competition because they gear their features not only to large hotel chains, but also mid-size chains and individual hotels. They streamline operations for the entire market- and successfully so! All of our implemented partner hotels are happy!
by Tilmann Volk (SuitePad GmbH) on October 07, 2019
See more answers (12)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Of course, you should always evaluate multiple options when deciding for an operational software like hotelkit. I think what really speaks for hotelkit are the happy references that are satisfied not only by the features, but also the great service and support. We are also happy to provide referenc...
by Tilmann Volk (SuitePad GmbH) on October 07, 2019
See more answers (12)Features
Clients & references
References & testimonials
hotelkit has taken us out of island thinking. Now we are perfectly connected.
hotelkit assists our employees with all processes of their daily work routine and enables everyone to share ideas. Moreover, we at the Area Support use it to implement optimized work processes and ens...
Case studies
Awards & Certifications
Active Markets
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Germany
- Austria
- Switzerland
- Spain
- Italy
- France
- Netherlands
- Saudi Arabia
December 31, 2022
hotelkit (Staff Engagement) Review: Hotelkit, a fabulous tool
QUALITY MANAGER from Other in Calp (Spain)
What do you like most?
It is a very complete tool that connects all the staff and you can see what is happening in the hotel in real time.
What do you dislike or think could be improved?
Sometimes, the number of notifications are burdering you a bit, there are people who do not know how it works yet, but that is because not everyone has the same ease with technology.
December 16, 2022
hotelkit (Staff Engagement) Review: Relief in everyday work
Assistentin der Geschäftsführung/Prokuristin from Extended Stay & Serviced Apartments in Berlin (Germany)
What do you like most?
- Clearly presented - many tools for our day-to-day hotel work - makes it easier to work at several locations - checklists for daily tasks - uncomplicated operation - manual function
What do you dislike or think could be improved?
I would like more accessible videos for familiarization, especially in German. Unfortunately, almost everything is only available in English. Since the training of the German-speaking employees is somewha...
December 14, 2022
hotelkit (Staff Engagement) Review: Hotelkit enables smooth communication & collaboration
Head of Revenue from Luxury Hotels in Wien (Austria)
What do you like most?
Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover,...
What do you dislike or think could be improved?
It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and Hote...
December 12, 2022
hotelkit (Staff Engagement) Review: TOP TOP easy to use accepted by useres flexibility according to company pr
GM from City Center Hotels in München (Germany)
What do you like most?
relevant easy to use accepted by useres flexibility according to company processes
What do you dislike or think could be improved?
connectivity to PMS connectivity to Marketing Data Base launch of Housekeeping tool
December 09, 2022
hotelkit (Staff Engagement) Review: Much easier and clearer communication with hotelkit
Managing Directors from Extended Stay & Serviced Apartments in Lörrach (Germany)
What do you like most?
Communication is much easier and clearer. The "paper-war" is past. Information is distributed very quickly
What do you dislike or think could be improved?
At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS
December 09, 2022
hotelkit (Staff Engagement) Review: Best all-in-one software for hotels
Irish Mania Manager from Other in Berlin (Germany)
What do you like most?
The things I like the most about hotelkit are the following points:- time saving- intuitive and user-friendly - simplifies the daily work - high efficiency -
What do you dislike or think could be improved?
Everything is fabulous but please release the chat function soon! :-) This is the only thing missing and will be a great addition to the existing tools to make it complete.
Pricing
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Oaky
Upselling SoftwareOaky is an upselling software that helps hotels boost their revenue by offering relevant upgrades & services to their guests throughout the whole guest journey.
IT Manager
- The user interface, everything is where it should be. - The fluidity of the system. - The response of the human team to the queries and the first steps.