Assistent der Geschaftsfuhrung

7 months ago

Verified

... Perfect way to reach each team member with the required informations ...

Manager

5 months ago

Verified

... Communication has become much easier and better ...

Marketing & Sales Manager

7 months ago

Verified

... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...

3 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- und Gruppensystem macht extrem Sinn. ...

Owner

4 months ago

Verified

... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...

Managing Directors

7 months ago

Verified

... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...

Owner

7 months ago

Verified

... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...

GM

8 months ago

Verified

... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...

Director of Revenue & Reservations

4 months ago

Verified

... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...

General Manager

8 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

Assistant Manager

6 months ago

Verified

... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The ...

Executive Assistant

3 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

Hotelfachfrau

4 months ago

Verified

... You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability. ...

Senior Reservation Coordinator

8 months ago

Verified

... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs ...

Reception

9 months ago

Verified

... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...

owner

9 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

Director de Marketing

9 months ago

Verified

... Hotelkit has become an indispensable tool in our organization with more than 200 employees. Easy to implement, simple, effective and very operational. You are informed in real time of what is happening in your company, being able to act immediately, follow ...

Directora General

8 months ago

Verified

... In principle nothing, everything that we have needed or is already to be able to use it or it has been provided to us immediately. ...

HR-Assistentin

4 months ago

Verified

... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...

Head of Revenue

3 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track your work orders, complaints, etc.... It also prevents ...

Hotel Manager

6 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

Receptionist

6 months ago

Verified

... Perfect all-round tool ...

Project Manager Business Development

6 months ago

Verified

... By far the best hotel communication tool available. ...

Assistentin der Geschaftsfuhrung

6 months ago

Verified

... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...

Head of reservation department

4 months ago

Verified

... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from ...

Human Resources Manager

7 months ago

Verified

... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...

CEO

8 months ago

Verified

... Constant further development in the interests of the customer ...

Director

3 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...

Personalreferentin

9 months ago

Verified

... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...

Hotel manager

6 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

Banquet supervisor

12 months ago

Verified

... Organized and practical. Employees don't need much instructions to use. Many tasks and reminders to make the work much easier. ...

General Manager

10 months ago

Verified

... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...

Accounting

2 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

CBDO

9 months ago

Verified

... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...

General Manager

7 months ago

Verified

... efficient communication and motivated team ...

Executive Housekeeper

7 months ago

Verified

... Yet we didn't face any negative response from Staff Collaboration team. Personally whenever I asked support I get it immediately. ...

Executive Housekeeper

7 months ago

Verified

... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...

14 months ago

Verified

... The best thing about hotelkit is that it enables employees tocommunicate more effectively with each other, facilitatingfaster information exchange. Additionally, the tool is very user-friendly and ...

Geschaftsfuhrer

14 months ago

Verified

... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...

General Manager

14 months ago

Verified

... more pop ups, to prompt you more often, asking to ask the tools to be used would encourage more engagement ...

HR Generalist

12 months ago

Verified

... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...

Housekeeping Manager

4 months ago

Verified

... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...

HR Manager

7 months ago

Verified

... Hotelkit smoothened the communication within departments and helps us save time in maintenance. we were able to switch off whatsapp chat and dropbox use once everyone has adapted to use hotelkit. Good experience with onboarding and training, short ...

GM

5 months ago

Verified

... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...

GF

5 months ago

Verified

... Easy to use, very good support, friendly contacts, online training. We were able to achieve short-term success in REV PAR and ADR. Perfect! ...

Personalburo-Mitarbeiter

4 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also really like the fact that there is now an interface to Gastromatic. This makes adding ...

Vereins-Koordinator

4 months ago

Verified

... HotelKIT puts everyone on one platform and everything is coordinated with one calendar. Apart from that, we can score perfectly in the non-verbal transfer of knowledge. ...

Owner

3 months ago

Verified

... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...

Front Office Agent

3 months ago

Verified

... Great System! ...

Assistent der Geschaftsfuhrung

7 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...

Owner

4 months ago

Verified

... We feel, that they always are interested to improved, and thake all our Feedback to get better and make our work easier, very good. it a living system ...

Managing Directors

7 months ago

Verified

... Communication is much easier and clearer. The "paper-war" is past. Information is distributed very quickly ...

Director of Revenue & Reservations

4 months ago

Verified

... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...

General Manager

8 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

Assistant Manager

6 months ago

Verified

... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The ...

Cluster Manager

4 months ago

Verified

... At the moment I dont know. The programm improves hisself more and more and we love it. So no other comment ...

General Manager

10 months ago

Verified

... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...

Senior Reservation Coordinator

8 months ago

Verified

... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs ...

Reception

9 months ago

Verified

... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...

Director de Marketing

9 months ago

Verified

... The only thing that could be missing is that it incorporate a chat to unify all communications and forget about Whats app ...

Operations Manager

5 months ago

Verified

... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...

HR-Assistentin

4 months ago

Verified

... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...

Head of Revenue

3 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. ...

Hotel Manager

6 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

Accounting

2 months ago

Verified

... Simple communication when rooms are clean, friendly and helpful staff at hotelkit, easy to generate ticket, announcements can by posted easily ...

Receptionist

6 months ago

Verified

... Perfect all-round tool ...

Project Manager Business Development

6 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...

Assistentin der Geschaftsfuhrung

6 months ago

Verified

... Perfect for everyday work ...

CEO

8 months ago

Verified

... We use HotelKit in-house and as a collaboration solution. With Hotelkit, all users are always up to date on all processes. It helps enormously with smooth communication and, above all, has a high ...

Director

3 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and schedule ...

Hotel manager

6 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair ...

Banquet supervisor

12 months ago

Verified

... Organized and practical. Employees don't need much instructions to use. Many tasks and reminders to make the work much easier. ...

General Manager

10 months ago

Verified

... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...

Accounting

2 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

General Manager

7 months ago

Verified

... The checklists enable us to carry out the daily work quickly and efficiently. This way, we can spend more time taking care of our guests and their wishes. ...

Executive Housekeeper

7 months ago

Verified

... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...

Executive Housekeeper

7 months ago

Verified

... TEAM WORK ...

HR Generalist

12 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

HR Manager

7 months ago

Verified

... Hotelkit is a very valuable app for hotels to make daily work and communication efficient and to maintain the property. ...

Guest Relations Manager

5 months ago

Verified

... Tasks with a weekly deadline with the option of the task to show under "today".Task only shows at deadline date, and I would like it to show everyday under "Today" (because it is a task that is continuously being performed, every day, until deadline). May I suggest HotelKit to insert that option when creating ...

GM

5 months ago

Verified

... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...

Personalburo-Mitarbeiter

4 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...

Vereins-Koordinator

4 months ago

Verified

... HotelKIT puts everyone on one platform and everything is coordinated with one calendar. Apart from that, we can score perfectly in the non-verbal transfer of knowledge. ...

Assistent der Geschaftsfuhrung

7 months ago

Verified

... Perfect way to reach each team member with the required informations ...

Owner

4 months ago

Verified

... Austrian Hotel Owner Review of hotelkit ...

Managing Directors

7 months ago

Verified

... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...

Owner

7 months ago

Verified

... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...

Managing Director

6 months ago

Verified

... A service planning tool could be added. We are waiting for the PMS two-way interface. ...

General Manager

8 months ago

Verified

... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...

Assistant Manager

6 months ago

Verified

... Best way of communication, ...

Shift supervisor Front Office

4 months ago

Verified

... - Great connection between all the hotel members - The whole information is in the system, you can find everything as soon as you need it ...

Executive Assistant

3 months ago

Verified

... Connection to more systems using in hospitality industry like Gastrolohn, Microsoft Outlook (calendar). The individual desktop settings should be also available for the mobile app. ...

General Manager

10 months ago

Verified

... We could use more interfaces. However, it is up to us to implement this. However, there was currently not enough time. Otherwise everything was great. ...

Senior Reservation Coordinator

8 months ago

Verified

... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs for Chef ...

Director de Marketing

9 months ago

Verified

... The only thing that could be missing is that it incorporate a chat to unify all communications and forget about Whats app ...

Directora General

8 months ago

Verified

... What I like the most is how useful and intuitive it is. It makes it much easier for you to manage everything related to the business both at the personal level, as well as calendars, transmission of ...

General Manager

4 months ago

Verified

... Perhaps another sort of integration with the PMS and the CRM systems that we use, which could enhance even more the merits of Hotelkit ...

Head of Revenue

3 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track your work orders, complaints, etc.... It also prevents loss of knowledge once an employee leaves the company. New employees can easily catch-up and have access to the necessary information. Hotelkit is offering various ...

Project Manager Business Development

6 months ago

Verified

... The only thing, that comes to my mind, is the inclusion or the possibility of exporting the personal Outlook calendar to hotelkit's existing calendar feature - but they already know about this is a ...

CEO

7 months ago

Verified

... I love how our team is informed at any time and how we have 1 platform for almost every information needed. I also love the search function to get back to things easily. ...

CEO

8 months ago

Verified

... Any suggestions for improvement are always answered promptly and solutions are worked on. The only thing that would really be helpful is a connection to the Outlook calendar. ...

Personalreferentin

9 months ago

Verified

... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...

Hotel manager

6 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

Banquet supervisor

12 months ago

Verified

... If there will be existing checklist tablets we can use in an instant for different departments. We can use less time organizing tablets. ...

F&B manager

5 months ago

Verified

... I think it would be awesome if there was a messenger service in addition to handover. It would also be great if one could call one each other via hotelkit. ...

General Manager

10 months ago

Verified

... Ready made templates for various common checklists, cleaning schedules and preventive maintenance. Easier integration with PMS systems to avoid duplication of data. ...

Head of Sales & Marketing

4 months ago

Verified

... Nothing so far. Teamkit is a fast and easy soluiton to organize and structurize company cooperations and building a useful tool to work together effectivly ...

CBDO

9 months ago

Verified

... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...

Executive Housekeeper

7 months ago

Verified

... To push all departments (Maintenance, Food & Beverage, Front Office to use Hotelkit daily. As what I have noticed if one department doesn't care to use will affect other department negatively. ...

GM

5 months ago

Verified

... communication helping the team to have more an efficacy on the job.#Chat it make the housekeeping operation easier#request #streamline #efficiency #task #reporting# ...

Vereins-Koordinator

4 months ago

Verified

... The connection to Personio AND Microsoft OUTLOOK would be great. The networking of various PMS is so important in order to be able to maintain an optimal overview. ...

Marketing & Sales

3 months ago

Verified

... Interfaces still require additional configuration options. Tasks/repair orders/etc. Task templates would be a major improvement in the workflow, particularly for the Guestnet & Kunleisys ...

Assistent der Geschaftsfuhrung

7 months ago

Verified

... Perfect way to reach each team member with the required informations ...

Manager

5 months ago

Verified

... the communication within our hotels has become much easier and much better with hotelkit. As a GM I love the repair-tool, with all its statistics. ...

Marketing & Sales Manager

7 months ago

Verified

... -location Independent communication -connects our relevant groups of people with different field expertise to exchange efficiently their experience between each other ...

3 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- und Gruppensystem macht extrem Sinn. ...

Owner

4 months ago

Verified

... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...

Owner

7 months ago

Verified

... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...

GM

8 months ago

Verified

... Extremely professional tool, easy to navigate! ...

Hotel Coordinator

6 months ago

Verified

... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...

Managing Director

6 months ago

Verified

... Internal communication will be significantly improved, which will enhance our processes. ...

Director of Revenue & Reservations

4 months ago

Verified

... Absolutly worth it ...

General Manager

8 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

Assistant Manager

6 months ago

Verified

... Hotelkit is the best way to keep in touch with our employees. It is making a lot of things easier, especially now in this difficult time. The ability to manage and create repairs is great. The ...

Executive Assistant

3 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

Cluster Manager

4 months ago

Verified

... Best Communication Hotel ...

Hotelfachfrau

4 months ago

Verified

... Time-saving, sustainable system for internal employee communication. ...

Senior Reservation Coordinator

8 months ago

Verified

... perfect platform to exchange ideas with colleagues ...

Reception

9 months ago

Verified

... Through Hotelkit it has become easy to provide all employees with the most important information. in addition the manual facilitates the training these are only two examples of the many advantages ...

owner

9 months ago

Verified

... Costumers of the first hour and more than happy with it. ...

General Manager

4 months ago

Verified

... Just what we needed ...

Hotel Manager

6 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

GM

4 months ago

Verified

... There is not much to be improved. We did not try guest communication yet, sonits hard to find woes in the system. ...

Accounting

2 months ago

Verified

... Really cool product, almost self-explaining ...

Receptionist

6 months ago

Verified

... Perfect all-round tool ...

Project Manager Business Development

6 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...

Head of reservation department

4 months ago

Verified

... Geat tool, decreased loss of information ...

Human Resources Manager

7 months ago

Verified

... Bookmarks and "memorised for later" make it very handy to focus on important and/or urgent matters. Being able to see who read information is useful too - and you can remind. ...

Hotel manager

6 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered and shown directly with photos and/or videos and the specified locations. Inquiries are mostly unnecessary. New employees can read through Hotelkit instructions that were otherwise only in the heads of the employees :-) News is written once and every team member knows about it. No "did I already tell you" anymore. Everyone is on the same level of knowledge. Ideas ...

Banquet supervisor

12 months ago

Verified

... So easy to use and more effective than any other app. ...

F&B manager

5 months ago

Verified

... So easy to give the same information to all staff, its brilliant for staff to interact as well, the staff can spend 5 min and be up to speed with whats on that day in the hotel:) ...

Director of Operations

10 months ago

Verified

... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...

General Manager

10 months ago

Verified

... The supplier clearly understands hotel operations well and the imporance of communication processes that are required for a seamless guest experience. ...

Accounting

2 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

CBDO

9 months ago

Verified

... Surprisingly simple ...

General Manager

7 months ago

Verified

... The checklists enable us to carry out the daily work quickly and efficiently. This way, we can spend more time taking care of our guests and their wishes. ...

Executive Housekeeper

7 months ago

Verified

... Honestly we loved this software which turned our work easier and faster and helped us to reduce printing papers. ...

HRM

7 months ago

Verified

... Efficiency, interactivity, transparency no need for other apps, aimed at hoteliers to communicate easily with one another suitable for those who do not have a hotel domain to download to their ...

Kitchen Assistant

3 months ago

Verified

... To be honest, I would be able to answer this better with more continuous usage of the portal. It has only been a week, however; I feel that so far, it’s been extremely effective and convenient. ...

Trainee

14 months ago

Verified

... Sometimes the informations are a little bit overwhelming. Although there many informations I see, but they are not meant for me. ...

General Manager

14 months ago

Verified

... Easy to use, great fast learning and learn anytime ...

Housekeeping Manager

4 months ago

Verified

... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have their own email, this is a real ...

HR Manager

7 months ago

Verified

... Hotelkit is a very valuable app for hotels to make daily work and communication efficient and to maintain the property. ...

GM

5 months ago

Verified

... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...

GF

5 months ago

Verified

... Short-term successes ...

Personalburo-Mitarbeiter

4 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...

Vereins-Koordinator

4 months ago

Verified

... HotelKIT puts everyone on one platform and everything is coordinated with one calendar. Apart from that, we can score perfectly in the non-verbal transfer of knowledge. ...

Owner

3 months ago

Verified

... A must for every hotel with employees ...

House technician

3 months ago

Verified

... That man can do video conferences That man can do video conferences! That man can do video conferences! Everything is great and practical! ...

Front Office Agent

3 months ago

Verified

... The system itself is stable and only needs some fine-tuning here and there. But all in all just Great and helpfull! ...

Front Office Agent

3 months ago

Verified

... So far so good, I am here only 4 months, please allow me to have more time to work with this Tech. ...

Assistent der Geschaftsfuhrung

7 months ago

Verified

... Perfect way to reach each team member with the required informations ...

Manager

5 months ago

Verified

... the communication within our hotels has become much easier and much better with hotelkit. As a GM I love the repair-tool, with all its statistics. ...

Marketing & Sales Manager

7 months ago

Verified

... Location Independent communication ...

3 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- ...

Owner

4 months ago

Verified

... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...

Managing Directors

7 months ago

Verified

... Much easier and clearer communication with hotelkit ...

Owner

7 months ago

Verified

... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...

GM

8 months ago

Verified

... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...

Hotel Coordinator

6 months ago

Verified

... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...

Managing Director

6 months ago

Verified

... A service planning tool could be added. We are waiting for the PMS two-way interface. ...

Director of Revenue & Reservations

4 months ago

Verified

... Helps a lot to organize and store internal information, thus reducing the loss of knowledge in case of staff turnover. Easy to handle ...

General Manager

8 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

Assistant Manager

6 months ago

Verified

... Best way of communication, ...

Shift supervisor Front Office

4 months ago

Verified

... Amazing digital tool ...

Executive Assistant

3 months ago

Verified

... Hotelkit makes our daily communication easy ...

Cluster Manager

4 months ago

Verified

... At the moment I dont know. The programm improves hisself more and more and we love it. So no other comment ...

Hotelfachfrau

4 months ago

Verified

... You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability. ...

General Manager

10 months ago

Verified

... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...

Senior Reservation Coordinator

8 months ago

Verified

... User-friendly platform Fast flow of information Easy appointment coordination Send news and ideas quickly to everyone Responsibilities communicate quickly with colleagues Easily adjust repairs ...

Reception

9 months ago

Verified

... best tool to organize ...

owner

9 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

Director de Marketing

9 months ago

Verified

... It is an indispensable tool ...

Directora General

8 months ago

Verified

... It is one of the most important programs in the management of our business ...

General Manager

4 months ago

Verified

... Hotelkit prooved to be the tool we were needing, to improve our productivity and to be able to share information in an easy and professional way. It has been a pleasure working with Hotelkit and ...

Operations Manager

5 months ago

Verified

... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...

HR-Assistentin

4 months ago

Verified

... - Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily. ...

Head of Revenue

3 months ago

Verified

... Hotelkit enables smooth communication & collaboration ...

Hotel Manager

6 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

GM

4 months ago

Verified

... •staff collaboration • internal ticketing system for Maintenance •task management A very good overal solution for hotels with various areas of work. ...

Project Manager Business Development

6 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written ...

Assistentin der Geschaftsfuhrung

6 months ago

Verified

... fast internal communication with all employees. It simplifies everyday work enormously. You always have a clear overview of the day-to-day business and all important information is always "at ...

CEO

7 months ago

Verified

... I love how our team is informed at any time and how we have 1 platform for almost every information needed. I also love the search function to get back to things easily. ...

Head of reservation department

4 months ago

Verified

... Geat tool, decreased loss of information ...

Human Resources Manager

7 months ago

Verified

... News, Handover, Tasks: very convenient! ...

CEO

8 months ago

Verified

... Constant further development in the interests of the customer ...

Director

3 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...

Personalreferentin

9 months ago

Verified

... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...

Irish Mania Manager

5 months ago

Verified

... The things I like the most about hotelkit are the following points:- time saving- intuitive and user-friendly - simplifies the daily work - high efficiency - ...

Hotel manager

6 months ago

Verified

... Arbeitserleichterung ...

Banquet supervisor

12 months ago

Verified

... So easy to use and more effective than any other app. ...

F&B manager

5 months ago

Verified

... So easy to give the same information to all staff, its brilliant for staff to interact as well, the staff can spend 5 min and be up to speed with whats on that day in the hotel:) ...

Director of Operations

10 months ago

Verified

... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...

General Manager

10 months ago

Verified

... A much needed communication tool that improves collaboration and streamlines back end processes effectively. ...

Accounting

2 months ago

Verified

... HSK, Maintenance and Employee Engagement ...

Head of Sales & Marketing

4 months ago

Verified

... Personal contact. fast replies and the feeling that someone cares about out topics and problems. From day one you get exactly the help you need in building the perfect tool ...

CBDO

9 months ago

Verified

... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...

General Manager

7 months ago

Verified

... employee survey would be a wonderful and helpful addition! We started to save meeting minutes in the hotelkit Handbuch, but it is diffecult to sort them ...

Executive Housekeeper

7 months ago

Verified

... To push all departments (Maintenance, Food & Beverage, Front Office to use Hotelkit daily. As what I have noticed if one department doesn't care to use will affect other department negatively. ...

Executive Housekeeper

7 months ago

Verified

... We are currently struggling to ensure that our devices have a very quiet sound for notifications. We hear almost nothing, which is why we always tell employees that they always have to watch the iPod. ...

HRM

7 months ago

Verified

... Efficiency, interactivity, transparency no need for other apps, aimed at hoteliers to communicate easily with one another suitable for those who do not have a hotel domain to download to their ...

Kitchen Assistant

3 months ago

Verified

... • The software is extremely convenient to operate. • It’s a quick way to communicate throughout the structure of a company. • It might be quick but it hasn’t compromised on being elaborate, ...

14 months ago

Verified

... A fantastic tool for working in the hospitality industry. ...

Trainee

14 months ago

Verified

... The overview is easy and friendly to understand. I have an everyday look about everything happening. I can easily read a day in a couple minutes. ...

Geschaftsfuhrer

14 months ago

Verified

... Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel. ...

General Manager

14 months ago

Verified

... the tools are easy fr anyone to use, fast and straight to the point of what you need to know ...

HR Generalist

12 months ago

Verified

... I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today. ...

Housekeeping Manager

4 months ago

Verified

... Nothing on top of my head, honestly. Guess connectivity couuld be a little faster from time to time. Marking checklist items as done is challenging sometimes. If you are too fast, the items get ...

Fitnesstrainer & Saunameister

9 months ago

Verified

... To be honest, I can’t think of anything at the moment - hotelkit meets all my needs and I am more than satisfied with the range of functions of the program. ...

HR Manager

7 months ago

Verified

... Hotelkit smoothened the communication within departments and helps us save time in maintenance. we were able to switch off whatsapp chat and dropbox use once everyone has adapted to use hotelkit. Good experience with onboarding and training, short answer time for support. software is very specifically ...

Guest Relations Manager

5 months ago

Verified

... Everything. Handover, ideas, maintenance tickets, calendar, check lists/tasks. Fantastic tool. and great customer service. The notifications always keep us up to speed. ...

GM

5 months ago

Verified

... Housekeeping departmenthousekeeping #assign #schedule #rooms #clean #efficiency ...

GF

5 months ago

Verified

... Looking back at the past. It would be advantageous to see the rates in the past. Unfortunately, this is only possible with an upgrade. ...

Personalburo-Mitarbeiter

4 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...

HR

4 months ago

Verified

... Easy handling and long range ...

Owner

3 months ago

Verified

... Our team loves everything and hates it when Hotelkit is switched off in the off-season. Our team is absolutely thrilled with everything that Hotelkit's software offers. It is the heart of our ...

House technician

3 months ago

Verified

... The Hotelkit system is very well done! Hotelkit system is very well done! Hotelkit system is very well done! ...

Front Office Agent

3 months ago

Verified

... The system itself is stable and only needs some fine-tuning here and there. But all in all just Great and helpfull! ...

Front Office Agent

3 months ago

Verified

... There are private and public message which I can use even E-mail is not available in this platform. It is faster. ...

Assistent der Geschaftsfuhrung

7 months ago

Verified

... Perfect way to reach each team member with the required informations and keeping all infos current ...

Manager

5 months ago

Verified

... It is still hard to find older postings, so please improve the searching tool ...

Marketing & Sales Manager

7 months ago

Verified

... -function to mark message threads as unrelevant in order not to receive notifications of each new comment that is taking place in the thread. ...

3 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- ...

Owner

4 months ago

Verified

... Austrian Hotel Owner Review of hotelkit ...

Owner

7 months ago

Verified

... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...

GM

8 months ago

Verified

... Somewhat difficult to reopen and to reallocate tasks and priorities once task is published. ...

Hotel Coordinator

6 months ago

Verified

... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...

Director of Revenue & Reservations

4 months ago

Verified

... Handling of multiproperty use could be more simplified, ie it is quite complicated to assign a certain employee to several properties ...

General Manager

8 months ago

Verified

... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...

Assistant Manager

6 months ago

Verified

... In the desktop view, I would like a mobile preview when creating articles. Moments is a great new integration, it would be better if it didn't pop up in the notifications. ...

Executive Assistant

3 months ago

Verified

... Connection to more systems using in hospitality industry like Gastrolohn, Microsoft Outlook (calendar). The individual desktop settings should be also available for the mobile app. ...

Reception

9 months ago

Verified

... Make it easier to ignore/click away tasks - after vacation I often get a lot of things together and am busy clicking away everything that is no longer relevant. ...

owner

9 months ago

Verified

... on IOS you cannot copy and paste text which makes it hard to write only on mobile if it is a longer text. this should be improved. and a better possibilty to remember yourself if you are waiting ...

Directora General

8 months ago

Verified

... What I like the most is how useful and intuitive it is. It makes it much easier for you to manage everything related to the business both at the personal level, as well as calendars, transmission of ...

Operations Manager

5 months ago

Verified

... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...

HR-Assistentin

4 months ago

Verified

... Super great app ...

Head of Revenue

3 months ago

Verified

... Hotelkit enables smooth communication & collaboration ...

Accounting

2 months ago

Verified

... Really cool product, almost self-explaining ...

Project Manager Business Development

6 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written in public or non-public – a feature which sounds so trivial adds so much value to the hotel communication – information is now easily available, but the single ...

Assistentin der Geschaftsfuhrung

6 months ago

Verified

... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...

CEO

7 months ago

Verified

... I love how our team is informed at any time and how we have 1 platform for almost every information needed. I also love the search function to get back to things easily. ...

Head of reservation department

4 months ago

Verified

... calendar improvement at overview could be better, too confusing if there are more groups / entries than just one or two #calendar ...

Human Resources Manager

7 months ago

Verified

... Answer option management in Tasks could be a bit more intuitive. It takes some time to figure out how to proceed for the desired result. ...

CEO

8 months ago

Verified

... We use HotelKit in-house and as a collaboration solution. With Hotelkit, all users are always up to date on all processes. It helps enormously with smooth communication and, above all, has a high level ...

Director

3 months ago

Verified

... I think could be improved the link between repetitive mothly or weekly task and more option to do check list on handover. ...

Personalreferentin

9 months ago

Verified

... Very good cross-chain communication, possibility of archiving content, maintenance of manual entries, group assignments, Hotelkit always has new updates and offers webinars ...

Hotel manager

6 months ago

Verified

... If the user account logs out automatically, you cannot log in another user. You either have to log in the old user again and then log out and log in again, or close and reopen the browser. That ...

Banquet supervisor

12 months ago

Verified

... If there will be existing checklist tablets we can use in an instant for different departments. We can use less time organizing tablets. ...

Director of Operations

10 months ago

Verified

... The only thing that could be improved would be a better overview of all messages, tasks and news. With some people who are heavily involved in the system, the messages often pile up and you lose ...

General Manager

7 months ago

Verified

... employee survey would be a wonderful and helpful addition! We started to save meeting minutes in the hotelkit Handbuch, but it is diffecult to sort them ...

Executive Housekeeper

7 months ago

Verified

... To push all departments (Maintenance, Food & Beverage, Front Office to use Hotelkit daily. As what I have noticed if one department doesn't care to use will affect other department negatively. ...

Executive Housekeeper

7 months ago

Verified

... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...

HRM

7 months ago

Verified

... Easy communication tool for all hotel team members, playful and fun ...

Kitchen Assistant

3 months ago

Verified

... Quick yet Elaborate ...

14 months ago

Verified

... The best thing about hotelkit is that it enables employees tocommunicate more effectively with each other, facilitatingfaster information exchange. Additionally, the tool is very user-friendly and ...

Geschaftsfuhrer

14 months ago

Verified

... Entries for tasks, checklist settings for management, date optimization (Wan-wan). Main field for management Need of a refreshment. Orders not accepted Statistics missing. ...

HR Generalist

12 months ago

Verified

... The homepage is much clearer - well optimized, so tasks and task creators are now visible. I also find the tutorials on the homepage better on the right. ...

Housekeeping Manager

4 months ago

Verified

... Checklists as well as handovers are easily to share and communicate between colleagues and other departments. News can be spread throughout the organization. Especially when employees do not have ...

Fitnesstrainer & Saunameister

9 months ago

Verified

... I always have all the information with me on my mobile because I am often out and about in the house and that is extremely practical. ...

HR Manager

7 months ago

Verified

... App has sometimes issues, filters need to be set or deleted wisely, and not all features are available on the app. desktop version is a lot easier to use, but 80% of employees work with the app only. ...

Guest Relations Manager

5 months ago

Verified

... Tasks with a weekly deadline with the option of the task to show under "today".Task only shows at deadline date, and I would like it to show everyday under "Today" (because it is a task that is ...

GM

5 months ago

Verified

... So far its very helpful tools for our team members make their daily tasks smoothly. may be more enhancement of the new of the system on the platform ...

Personalburo-Mitarbeiter

4 months ago

Verified

... Unfortunately, the software has minor bugs that can sometimes be annoying. For example, the dark mode on the iPhone is not perfectly implemented and you cannot see all the fields. ...

House technician

3 months ago

Verified

... That man can do video conferences That man can do video conferences! That man can do video conferences! Everything is great and practical! ...

General manager

3 months ago

Verified

... The system is quite straightforward and perfect interface connection with our CLOCK+ PMS. Very very helpful and good algorithms. I look forward to other enhancements of the system. ...