Ratings Snapshot
97%
Recommend
#5
Popularity index
HT SCORE
71 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #5 out of 12 in Employee Engagement Software
Ease of Use
4.7/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support
Lodgistics’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
Lodgistics Communication Overview
Lodgistics Communication Overview
No more text messages or loose pieces of paper – all communication is recorded and easily accessible within the app. Keep everything clear by tagging specific team members or rooms.
About Lodgistics View website
Founded in 2012 | Headquarters in Raleigh United States | 8 employeesFounded in 2012 with the mission of developing a cloud-based collaborative platform specifically for hospitality. Lodgistics eliminates the paper based processe...
Other Products by Lodgistics
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Integrates with
Lodgistics doesn’t have any verified integrations. Check back later for new Lodgistics integrations.
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What customers love about Lodgistics Communication
97% recommend
Manager
I like that we all have access through the app and can contact each other directly
Manager
What i like most is the structure & efficiency. Having every aspect of your building at your fingertips makes for very thorough & consistant upkeep.
General Manager
What I like most about Lodgistics is the real time communication between all hotel departments. Whether it be a work order, guest request, or a hotel log about a guest or issue our staff stays informed to take care of ou...
Expert Q&A and Partner Recommendations
Lodgistics hasn’t been recommended by any experts or partners yet
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Recommended by
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References & testimonials
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Featured partners
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Case studies
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Awards & Certifications
Lodgistics doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- South America
- Europe
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- North America
- United States of America
December 20, 2022
Lodgistics Communication Review: Excellent communication, collaboration and tracking platform
Director of Operations from Branded Hotels in Raleigh (United States of America)
Recommend
9/10
What do you like most?
Ease of use is a strength, short learning curve and great user interface; the word cloud trend analysis is another feature that is easy to interpret in several operational areas. Our hotels have been able...
What do you dislike or think could be improved?
Lodgistics has been very collaborative, we've asked to be able to attach documents in other sections of the platform, so that we can save other tracking forms used by each hotel
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4
September 01, 2021
Lodgistics Communication Review: Great product and service
Corporate Director of Operations from Limited Service & Budget Hotels in Chapel Hill (United States of America)
Recommend
10/10
What do you like most?
Lodgistics has served our company well and Nadiah and team have provided great service since day 1. We will continue to use Lodgistics for our hotel needs.
What do you dislike or think could be improved?
I can not think of anything at the current moment. Improvements have been made based on suggestions from the team.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
May 20, 2021
Lodgistics Communication Review: Wish all companies would be so receptive and helpful.
General Manager from Bed & Breakfast & Inns in Sapphire (United States of America)
Recommend
10/10
What do you like most?
They listen and implement a lot of our suggestions to make the app even more user friendly. They respond quickly to issues or questions. Lodgistics is the easiest and most user friendly app out there.
What do you dislike or think could be improved?
There are differences between the mobile version and desktop version. I often have trouble finding things on the mobile version.
Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5
July 13, 2020
Lodgistics Communication Review: Super easy to use and the staff love it!
Project Manager from Branded Hotels in Raleigh (United States of America)
Recommend
9/10
What do you like most?
Super easy to use and the staff love it! Managers, front desk, maintenance... All prefer this over other solutions we've tried.
What do you dislike or think could be improved?
Would really like the ability to improve housekeeping. That is currently being done on paper and would be a great way to improve the app.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4
July 13, 2020
Lodgistics Communication Review: Input work orders, pass along information, PM Checklist, log lost and found items, and make announcements
General Manager from Branded Hotels in Asheville (United States of America)
Recommend
9/10
What do you like most?
Ease of use among all team members ensure the hotel is operating effectively and efficiently. The process to input work orders, pass along information, PM Checklist, log lost and found items, and make ann...
What do you dislike or think could be improved?
With all of the new updates, Lodgistics is constantly changing to ensure that all of the needs of the hotel is met. On the next update, I would add in more customizable features for some of the PM options...
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
July 13, 2020
Lodgistics Communication Review: Review for Lodgistics
AGM
Recommend
10/10
What do you like most?
* Easy to communicate with other departments * Easy to upload pictures to explain Maintenance orders * Great for managing checklists & employee progress
What do you dislike or think could be improved?
* Integrate with OnQ, so that we can view housekeeping status. * Audio Functionality
Customer Support
4.5
Ease of Use
4
Value for money
5
Implementation
4
Pricing
Freemium (hotel can trial for free)
Monthly subscription (/room/month)
Recent News & Content
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Resources & reports
Lodgistics doesn’t have any free e-books or reports available
Popular Lodgistics Communication Integrations
IT Engineer
Lodgistics has completely replaced the old book that we kept at the front desk. There is no more flipping pages back and forth to make sure that important notices are kept in mind. Work orders are completely electronic...