Thank you, Shaun for your review and kind words about Optii! We're glad that you and your team are f...
Hotel Housekeeping Duties: A Day in the Life
1 year ago
Ratings Snapshot
93%
Recommend
#4
Popularity index
HT SCORE
75 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #4 out of 12 in Employee Engagement Software
Ease of Use
5.0/5
ROI
4.9/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support
Optii Solutions has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Optii Chat Overview
Optii Chat Overview
Optii Chat unify communication between a team, department and hotel to eliminate inconsistency, language barriers, and human error. This promote accountability and encourage teamwork while empowering better decision-making. Optii Chat allows all functional and operational departments to stay connected and aligned with their department, hotel and brand initiatives and goals
About Optii Solutions View website
Founded in 2008 | Headquarters in Austin United States | 31 employeesOptii, headquartered in Austin, TX and with offices in London and Brisbane, is a hotel operations solution that leverages smarter technologies such as artificia...
Other Products by Optii Solutions
1/1
Integrates with
- Property Management Systems
Need a custom integration?
What customers love about Optii Chat
93% recommend
Maintenance Manager
The team are more than willing to work through any issues that you may be experiencing. The program is well thought out and extremely user friendly enabling all staff to efficiently fill their roles. The program is en...
Assistant Executive Housekeeper
Able to speak to some-one straight away. Quite hectec first thing so need a quick response. Always able to chat for help.
GM
Optii gives us real time data and productivity monitoring that allows us to improve the guest and employee experience. These both relate to improved financials. The data allows us to recognize top performers along with c...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
A great tool to automate processes in your internal communication, housekeeping, and service delivery. Optii collects data and provides a hotelier with a clear overview of real-time operations. Easy to use it's a perfect addition to make your teams' efforts more efficient.
by Anastassia Kravtsenko (Oaky) on April 23, 2021
Question:
What differentiates this product or service from the competition?
Answer:
The system can help your team to do their jobs efficiently with its predictive algorithm that takes into account guest and staff details and gets smarter over time. Plus, their knowledgable customer success team is always ready to help with setting the right goals and getting the most out of this to...
by Anastassia Kravtsenko (Oaky) on April 23, 2021
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Comparing to other tools in this sector Optii approaches housekeeping from a time and people management perspective so use this tool to help your team be on top of their daily tasks and work more effectively.
by Anastassia Kravtsenko (Oaky) on April 23, 2021
Recommended by
Anastassia Kravtsenko
PR & Events Manager @ Oaky
Features
Clients & references
References & testimonials
Optii Solutions doesn’t have any references available
Featured partners
Optii Solutions doesn’t have any featured partners
Case studies
Optii Solutions doesn’t have any case studies available
Awards & Certifications
Optii Solutions doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Australia
- Canada
- United Kingdom
- United States of America
Likelihood to Recommend
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December 26, 2022
Optii Chat Review: Optii saves time, keeps team together and you dont miss anything so its great for Engagamnet and Customer sati...
General Manager from Luxury Hotels in (United Kingdom)
Recommend
10/10
What do you like most?
App that creates fluid end to end transparency. Cost saving and drives efficiency. Love it 100% and works amazingly well. Optii as a soft ware and AI completes what has been missing from hotels industry f...
What do you dislike or think could be improved?
Probably at its best version. Adding maintenance tasks are easy to add remove so not just hk but has postive impact on whole ops. App that creates fluid end to end transparency. Cost saving and drives eff...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
December 15, 2022
Optii Chat Review: Opti and opti housekeeping
Executive housekeeper from Motels in Moncton (Canada)
Recommend
10/10
What do you like most?
Opti and opti housekeeping has been amazing at organizing and optimizing our department and the entire hotel keeps departments more organized
What do you dislike or think could be improved?
Nothing negative to add that I can think of - they are always updating the software with new features and fixes
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
August 10, 2022
Optii Chat Review: Optii has completely positively changed the way our operation runs!
GM from Boutiques in Tampa (United States of America)
Recommend
10/10
What do you like most?
Optii gives us real time data and productivity monitoring that allows us to improve the guest and employee experience. These both relate to improved financials. The data allows us to recognize top perform...
What do you dislike or think could be improved?
Continuing to expand its functionality to other operational departments, i.e. hotel shuttle schedules, etc. Optii works so well in Housekeeping I see it being beneficial in many more departments.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Aug 18, 2022 Shelley S. from Optii Solutions replied:
December 22, 2020
Optii Chat Review: Very Quick response at problem solving
Assistant Executive Housekeeper from Other in Fremantle (Australia)
Recommend
8/10
What do you like most?
Able to speak to some-one straight away. Quite hectec first thing so need a quick response. Always able to chat for help.
What do you dislike or think could be improved?
All good, very happy overall with the service, was able to carry on doing other things in operations soon after.
Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
n/a
September 16, 2020
Optii Chat Review: Flexible and able to accommodate the changing needs of a business
Maintenance Manager from Luxury Hotels in Surfers Paradise (Australia)
Recommend
8/10
What do you like most?
The team are more than willing to work through any issues that you may be experiencing. The program is well thought out and extremely user friendly enabling all staff to efficiently fill their roles. T...
What do you dislike or think could be improved?
Overall the program is really user friendly. It is suitable for a multitude of departments and is accommodating to changes in situations
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
May 02, 2020
Optii Chat Review: Gaining accurate room cleaning times per room type and productivity
Housekeeping Manager from Luxury Hotels in Byron Bay (Australia)
Recommend
10/10
What do you like most?
* Gaining accurate room cleaning times per room type and productivity * Able to monitor when guests have checked out so we can prioritise turning the room around for an arrival * Prioritise and rush arr...
What do you dislike or think could be improved?
* Traces from Opera to automatically assign to Optii (late checkouts, bed configurations, other special guest requirements) * When rooms have been rolled/held for cleaning, they do not show on the daily ...
Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
4.5
On May 03, 2020 Juan P. from Optii Solutions replied:
Thank you for your excellent review of Optii, Susan! We are happy to hear you've had a great experie...
Pricing
Optii Solutions hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Recent press releases
Resources & reports
Cleaning & Operations
Published by Optii Solutions
Housekeeping Clustering eBook
Operations
Published by Optii Solutions
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Housekeeping Manager
* Gaining accurate room cleaning times per room type and productivity * Able to monitor when guests have checked out so we can prioritise turning the room around for an arrival * Prioritise and rush arrival rooms or gu...