hotelkit (Staff Engagement)

Ranked 1 (out of 11) in Employee Engagement Software

Employee Engagement Software

Increase productivity and stay connected on one single platform

Ratings Snapshot

Certificate of Excellence
Read 224 reviews
97%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 11 in Employee Engagement Software

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Boutiques 33 verified reviews
    99%
  • Luxury Hotels 33 verified reviews
    97%
  • City Center Hotels 26 verified reviews
    98%
  • Resorts 23 verified reviews
    96%
  • Extended Stay & Serviced Apartments 21 verified reviews
    96%
  • Branded Hotels 14 verified reviews
    97%
  • Bed & Breakfast & Inns 12 verified reviews
    96%
  • Limited Service & Budget Hotels 11 verified reviews
    93%
  • Hostels 8 verified reviews
    93%
  • Airport/Conference Hotels 4 verified reviews
    100%

hotelkit (Staff Engagement) Overview

hotelkit (Staff Engagement) Overview

hotelkit offers the first intranet solution for hotel chains and marketing cooperations, bringing employees closer together across all hierarchies and national borders and creating a new form of internal communication. hotelkit connect was designed so that it is possible to adapt the network flexibly across several levels to the respective organisational structure. Thanks to individual user-rights...

About hotelkit View website

Founded in 2012 | Headquarters in Salzburg, Austria | 63 employees

hotelkit provides an interactive network for hotel staff. It has become the new, comprehensive industry solution, revolutionizing the way internal communication...

Other Products by hotelkit

1/2

Integrates with

  • Hotel CRM & Email Marketing
  • Hotel Guest Apps
  • Reputation Management
Browse integrations (23 verified)

What customers love about hotelkit (Staff Engagement)

Like 97% recommend

IT Manager from Luxury Hotels

- The user interface, everything is where it should be. - The fluidity of the system. - The response of the human team to the queries and the first steps.

Secretary from Resorts

Most I like is the possibility of get in contact with all the staff at hotel in all the departments and have a feedback at the same time. Also I can see and check the repairs... and the possibility to save all the comuni...

Accomodation Manager from Boutiques

It is very easy for all the employees, all of them can communicate with all the departments

Manager from Branded Hotels

It has helped us to improve internal communications. To work fluently to improve times and not to forget tasks. It also allows us to make lists to see the most common hotel faults and tackle them. Original: A nosotros n...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hotelkit helps our shared partner hotels to better manage guest requests, do more efficient staff handovers, and improve processes and knowledge management overall. We especially like the ease of implementation for hoteliers and their great service.

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (12)
Question:

What differentiates this product or service from the competition?

Answer:

To me, Hotelkit stands out from competition because they gear their features not only to large hotel chains, but also mid-size chains and individual hotels. They streamline operations for the entire market- and successfully so! All of our implemented partner hotels are happy!

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (12)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Of course, you should always evaluate multiple options when deciding for an operational software like hotelkit. I think what really speaks for hotelkit are the happy references that are satisfied not only by the features, but also the great service and support. We are also happy to provide referenc...

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (12)
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+ 10 recommend
Recommended by Show More (8)

Features

Want to go behind the scenes and see how hotelkit (Staff Engagement) works?

Clients & references

References & testimonials

Testimonial avatar
"Every colleague can get information and contribute. hotelkit is an integral part of many of our daily internal processes."
Maren Woldag Operations Manager at the

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Germany
  • Austria
  • Switzerland
  • Spain
  • Italy
  • France
  • Netherlands
  • Portugal

224 Verified hotelkit Reviews

Likelihood to Recommend
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May 19, 2022

hotelkit (Staff Engagement) Review: German Hotel Portfolio Review of hotelkit

Manager from Extended Stay & Serviced Apartments in München (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Interaktives Intranet Wissenstool Alle MA aktiv und bundesweit bekommt man von den Kollegen mit

What do you dislike or think could be improved?

Hotelkit entwickelt sich stetig weiter und spontan fällt mir nichts ein, alle bisherigen Wünsche wurden umgesetzt

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
arrow review On Dec 03, 2019 Julia S. from hotelkit replied:
 Vielen, vielen Dank für die tolle Bewertung! 

April 27, 2022

hotelkit (Staff Engagement) Review: It is the best tool to communicate with other associates at the hotel.

Assistant Manager from Boutiques in Aachen (Germany)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

It is the best tool to communicate with other associates at the hotel. I love it!

What do you dislike or think could be improved?

To fill Microsoft Outlook meetings in the calendar of Hotelkit. We have to work with different calendars and it is complicated.

Customer Support
5
Ease of Use
4.5
Value for money
4
Implementation
5
arrow review On Oct 29, 2019 Julia S. from hotelkit replied:
 Thank you so much for the positive review! 

April 27, 2022

hotelkit (Staff Engagement) Review: Communication with all employees with multiple hotels

Quality Manager in Trassenheide (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Communication with all employees with multiple hotels // evaluation and statistics // easy operation // quickly response of questions / problems continuous development

What do you dislike or think could be improved?

Administration manual ist nessessary

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5
arrow review On Dec 03, 2019 Julia S. from hotelkit replied:
 Thank you so much for the fantastic review! 

December 17, 2021

hotelkit (Staff Engagement) Review: hotelkit Helps saving valuable time

Hotel Coordinator from Luxury Hotels in Maspalomas (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments.

What do you dislike or think could be improved?

Maybe the possibility of searching elderly repairing parts. Searching combinations like room number and cracked windows or something like this.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
arrow review On Dec 10, 2019 Julia S. from hotelkit replied:
 Thank you so much for the great review and feedback! 

December 15, 2021

hotelkit (Staff Engagement) Review: Very good and useful product

Night Manager from City Center Hotels in Roma (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Very simple and and extremely useful. We use it in hotel and, since we started, we remain satisfied of the performances

What do you dislike or think could be improved?

Nothing. Honestly the product is quite perfect. Of course any innovation or improvement will be welcome. Everything could make our work better done is welcome.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2021

hotelkit (Staff Engagement) Review: Great tool

Managing Director from Boutiques in Solothurn (Switzerland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The tool offers all the conveniences to optimally facilitate collaboration, handover among departments and staff. You save time and can work effectively and expeditiously

What do you dislike or think could be improved?

Everything fits. Hotelkit meets to all needs and is always up to date. Therefore no suggestions for improvement. Again, great Job hotelkit

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)

Popular hotelkit (Staff Engagement) Integrations

View all (23 hotelkit Integrations)