hotelkit (Staff Engagement)

Ranked 1 (out of 12) in Employee Engagement Software

Employee Engagement Software

Connect your team and increase employee motivation and engagement

Ratings Snapshot

Certificate of Excellence
Read 237 reviews
97%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 12 in Employee Engagement Software

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • City Center Hotels 43 verified reviews
    98%
  • Boutiques 39 verified reviews
    99%
  • Resorts 37 verified reviews
    96%
  • Luxury Hotels 35 verified reviews
    97%
  • Extended Stay & Serviced Apartments 22 verified reviews
    96%
  • Branded Hotels 17 verified reviews
    97%
  • Bed & Breakfast & Inns 14 verified reviews
    96%
  • Limited Service & Budget Hotels 14 verified reviews
    94%
  • Hostels 8 verified reviews
    93%
  • Airport/Conference Hotels 5 verified reviews
    98%
  • RV Parks & Campgrounds 3 verified reviews
    93%

hotelkit (Staff Engagement) Overview

hotelkit (Staff Engagement) Overview

hotelkit is one central platform to connect your team. Stay in touch with all team members, motivate you team and bring everyone together on one central platform. With the help of Handovers and News, everyone can be quickly informed about changes and updates within the hotel and internal communication runs smoothly. The social stream within hotelkit allows to share moments with the entire team whi...

About hotelkit View website

Founded in 2012 | Headquarters in Salzburg, Austria | 63 employees

hotelkit is a Hotel Operations Platform that connects hotel teams, improves internal communication, and fully digitalizes and simplifies daily hotel workflows! ...

Other Products by hotelkit

1/2

Integrates with

  • Hotel CRM & Email Marketing
  • Hotel Guest Apps
  • Reputation Management
Browse integrations (25 verified)

What customers love about hotelkit (Staff Engagement)

Like 97% recommend

IT Manager

- The user interface, everything is where it should be. - The fluidity of the system. - The response of the human team to the queries and the first steps.

Secretary

Most I like is the possibility of get in contact with all the staff at hotel in all the departments and have a feedback at the same time. Also I can see and check the repairs... and the possibility to save all the comuni...

Accomodation Manager

It is very easy for all the employees, all of them can communicate with all the departments

Manager

It has helped us to improve internal communications. To work fluently to improve times and not to forget tasks. It also allows us to make lists to see the most common hotel faults and tackle them. Original: A nosotros n...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hotelkit helps our shared partner hotels to better manage guest requests, do more efficient staff handovers, and improve processes and knowledge management overall. We especially like the ease of implementation for hoteliers and their great service.

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (12)
Question:

What differentiates this product or service from the competition?

Answer:

To me, Hotelkit stands out from competition because they gear their features not only to large hotel chains, but also mid-size chains and individual hotels. They streamline operations for the entire market- and successfully so! All of our implemented partner hotels are happy!

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (12)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Of course, you should always evaluate multiple options when deciding for an operational software like hotelkit. I think what really speaks for hotelkit are the happy references that are satisfied not only by the features, but also the great service and support. We are also happy to provide referenc...

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (12)
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+ 10 recommend
Recommended by Show More (8)

Features

Messaging & Communication

4/5 features

Content Management

4/5 features

Feedback & Surveys

4/5 features

Benefits & Recognition

4/5 features

Workflow Automation

4/5 features

Want to go behind the scenes and see how hotelkit (Staff Engagement) works?

Clients & references

References & testimonials

Testimonial avatar
hotelkit has taken us out of island thinking. Now we are perfectly connected.
Chema Apostolo Corporate Operations Director EMEA at Radisson Hotel Group at the
Testimonial avatar
hotelkit assists our employees with all processes of their daily work routine and enables everyone to share ideas. Moreover, we at the Area Support use it to implement optimized work processes and ens...
Claude Bulté Regional Director, Radisson Hotel Group Baltics & Spain at the Radisson Hotel Group

Featured partners

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Case studies

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hotelkit doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Germany
  • Austria
  • Switzerland
  • Spain
  • Italy
  • France
  • Netherlands
  • United Kingdom

237 Verified hotelkit Reviews

Likelihood to Recommend
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September 29, 2022

hotelkit (Staff Engagement) Review: Great communication Tool

Project Manager from Boutiques in Wangen im Allgäu (Germany)

Recommend 10/10
Full blue star
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What do you like most?

Easy to followup on projects but also on daily todos Great calendar option. also very good check list tool for daily tasks

What do you dislike or think could be improved?

more interactive tools for hand over reports. also being able to coment on single topics in a general hand over

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Sep 29, 2022 Gera B. from hotelkit replied:
 Thanks for sharing your feedback with us! 

September 28, 2022

hotelkit (Staff Engagement) Review: Hotelkit - fast communication without being on site

Receptionist from City Center Hotels in Bad Ischl (Austria)

Recommend 10/10
Full blue star
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What do you like most?

Hotelkit gives you the opportunity to be in contact with all employees without having to meet at work. It has many features that help to manage proper communication: e.g. managing tasks with deadlines, ...

What do you dislike or think could be improved?

Everything is TOP! However, the calendar function could be improved a bit, perhaps also that this does not take up the full screen, but rather "small" like a desk calendar it could be designed. Then you h...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5
arrow review On Sep 28, 2022 Gera B. from hotelkit replied:
 Thank you for taking the time to support us with your review. You made a significant contribution to... 

September 27, 2022

hotelkit (Staff Engagement) Review: Never ever again without hotelkit

Receptionist from Boutiques in Salzburg (Austria)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

- Creating repetitive tasks - Calendar reminders like birthdays of colleagues - Checklists, so I don't forget anything :-) - hotelkit Moments - Information updates in handovers

What do you dislike or think could be improved?

- the table functions in handovers could be improved - other than that, there is nothing to improve in my opinion

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Jul 08, 2022 Gera B. from hotelkit replied:
 With your review you did us a big favour. Thanks for sharing! 

September 26, 2022

hotelkit (Staff Engagement) Review: Just what we needed

General Manager from Boutiques in Funchal (Portugal)

Recommend 10/10
Full blue star
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What do you like most?

Hotelkit prooved to be the tool we were needing, to improve our productivity and to be able to share information in an easy and professional way. It has been a pleasure working with Hotelkit and its te...

What do you dislike or think could be improved?

Perhaps another sort of integration with the PMS and the CRM systems that we use, which could enhance even more the merits of Hotelkit

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
arrow review On Sep 26, 2022 Gera B. from hotelkit replied:
 Thank you for taking the time to support us with your review. You made a significant contribution to... 

September 22, 2022

hotelkit (Staff Engagement) Review: Simply a great tool!

Hotel Team Captain from Limited Service & Budget Hotels in Hamburg (Germany)

Recommend 10/10
Full blue star
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What do you like most?

Accessability and easy-to-learn product, that helps in our daily work immensely. Cant imagine a work-day without hotelkit.

What do you dislike or think could be improved?

The large amount of data sometimes makes it hard to find the information you need in a short time.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 03, 2019 Julia S. from hotelkit replied:
 Thank you so much for the great review! Luckily, you don't have to imagine a day without hotelkit! ;... 

September 22, 2022

hotelkit (Staff Engagement) Review: Amazing tool for hotel commuonicatiom

HR Recruiting & Processes from City Center Hotels in Bischofshofen (Austria)

Recommend 10/10
Full blue star
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What do you like most?

The support is ver helpful. It is very easy to use even if you are not to keen on tech stuff Makes communication across hotels easier

What do you dislike or think could be improved?

Sometimes there are small bugs with uploadeded files, but usually the support can sort this out. Apart from that not really much.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Sep 26, 2022 Gera B. from hotelkit replied:
 We are happy to hear that you like our support. Thanks for sharing! 

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)

Popular hotelkit (Staff Engagement) Integrations

View all (25 hotelkit Integrations)