hotelkit (Staff Engagement)

4.8 (284 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Tilmann, Vlad, Erik + 14 more experts recommend hotelkit

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hotelkit (Staff Engagement)

4.8 (284 REVIEWS)

Ranked 1 (out of 12) in Employee Engagement Software

2023 Winner Hotel Software

Hoteliers voted hotelkit as the #1 Employee Engagement Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Connect your team and increase employee motivation and engagement

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Ratings Summary

4.8
Excellent
284 reviews
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, hotelkit (Staff Engagement) is the #1 most trending product in the Employee Engagement Software category (out of 12) and the #52 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted hotelkit as the #1 Employee Engagement Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About hotelkit (Staff Engagement)
Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
hotelkit is one central platform to connect your team. Stay in touch with all team members, motivate you team and bring everyone together on one central platform. With the help of Handovers and News, everyone can be quickly informed about changes and updates within the hotel and internal communication runs smoothly. The social stream within hotelkit allows to share moments with the entire team which increses the teamspirit.

Capabilities

Share Special Moments with your Team

Boost Team Spirit

Connected on one platform

GDPR proof Exchange

Time-efficient communication

Features

Messaging & Communication

4/5 features

Content Management

4/5 features

Feedback & Surveys

4/5 features

Benefits & Recognition

4/5 features

Workflow Automation

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotelkit Average Hotelkit

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7

Success Stories

10

References

16

Featured Customers

Popularity by Segment

Size

253 | Large (75-199 room)

139 | Medium (25-74 room)

122 | X-Large (200+ room)

18 | Small (10-24 room)

2 | X-Small (1-9 room)

Type

138 | City Center Hotels

125 | Luxury Hotels

103 | Resorts

98 | Branded Hotels

74 | Boutiques

50 | Bed & Breakfast & Inns

43 | Extended Stay & Serviced Apartments

33 | Limited Service & Budget Hotels

22 | Hostels

21 | Airport/Conference Hotels

18 | RV Parks & Campgrounds

7 | Vacation Rentals & Villas

5 | Motels

Region

554 | Europe

26 | Middle East

22 | Africa

8 | Asia Pacific

2 | North America

2 | Oceania

1 | Central America

Category

491 | Staff Collaboration Tools

310 | Hotel Maintenance Software

284 | Employee Engagement Software

209 | Housekeeping Software

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284

Reviews

13

Expert Recommendations

Hotelier Rating

Excellent
538
Very Good
64
Average
21
Poor
4
Terrible
3

By Product

  • Staff Collaboration Tools
    Staff Collaboration Tools
  • Hotel Maintenance Software
    Hotel Maintenance Software
  • Employee Engagement Software
    Employee Engagement Software
  • Housekeeping Software
    Housekeeping Software

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Oceania
    Oceania
  • Middle East
    Middle East
  • Central America
    Central America
  • Africa
    Africa
10

Geat tool, decreased loss of information

Head of reservation department from 100 to 199 room City Center Hotel in Lübeck (Germany)

Verified
5 days ago
the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from more than one department and to save that info #communication #reporting Our maintencance service improved and is more transparent to certain depa...
Gera from hotelkit replied
Thank you very much for taking the time to evaluate us.
10

Best hotel network tool

from 100 to 199 room Resort in Kreuth (Germany)

Verified
5 days ago
We use hotelkit for absolutely all internal hotel communciation which involves Staff without access to email. Any handovers, Todos, news, etc are communicated and discussed there. I already recommended it to my friends in the UK which will try the demo version soon
Gera from hotelkit replied
Wow! We are happy to hear that hotelkit helps ALL of your internal communication. Thank you for sharing!
10

Super great app

HR-Assistentin from 50-74 room Boutique in Luzern (Switzerland)

Verified
5 days ago
- Shorter and faster communication channels, all employees can be informed about news at the same time. - No more printing out new checklists - changes and adjustments can be made quickly and easily.
Gera from hotelkit replied
With your review you did us a big favour. Thank you for your significant contribution to our success.
10

Surprisingly simple

CBDO from 75-99 room Airport/Conference Hotel in Wildeshausen (Germany)

Verified
11 days ago
Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency
Gera from hotelkit replied
Thanks for sharing your feedback!
10

Unique experience. Sourced it through the internet and found the perfect solution.

Head of Sales & Marketing from 10 to 24 room in Mülheim an der Ruhr (Germany)

Verified
11 days ago
Personal contact. fast replies and the feeling that someone cares about out topics and problems. From day one you get exactly the help you need in building the perfect tool
Gera from hotelkit replied
With your review you did us a big favour. Thank you for your significant contribution to our success.
10

Just what we needed

General Manager from 25-49 room Boutique in Funchal (Portugal)

Verified
13 days ago
Hotelkit prooved to be the tool we were needing, to improve our productivity and to be able to share information in an easy and professional way. It has been a pleasure working with Hotelkit and its team, who are always willing to help.
Gera from hotelkit replied
Thank you for taking the time to support us with your review. You made a significant contribution to our success.
10

It is an indispensable tool

Director de Marketing from 200 to 499 room Resort in Archena (Spain)

Verified
13 days ago
Hotelkit has become an indispensable tool in our organization with more than 200 employees. Easy to implement, simple, effective and very operational. You are informed in real time of what is happening in your company, being able to act immediately, following incidents with clients, repairs, control of tasks ........
Gera from hotelkit replied
Thanks for taking the time to update your review!
10

Very good allround tool

GM from 75-99 room City Center Hotel in Luzern (Switzerland)

Verified
20 days ago
•staff collaboration • internal ticketing system for Maintenance •task management A very good overal solution for hotels with various areas of work.
10

Amazing digital tool

Shift supervisor Front Office from 100 to 199 room Limited Service & Budget Hotel in Stuttgart (Germany)

Verified
21 days ago
- Great connection between all the hotel members - The whole information is in the system, you can find everything as soon as you need it
Jana from hotelkit replied
A big thank you for your review. You did us a big favour!
10

Good experience with the provider

FOM from 200 to 499 room City Center Hotel in Wiesbaden (Germany)

Verified
26 days ago
I like working with the "Tasks" field to optimize the work (capital and italics could be integrated for highlighting), I'm still missing a few editing options that could still be integrated.
Gera from hotelkit replied
With your review you did us a big favour. Thank you for your significant contribution to our success.
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