hotelkit (Staff Engagement)
4.8 (284 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Tilmann, Vlad, Erik + 14 more experts recommend hotelkit
Read Recommendationshotelkit (Staff Engagement)
4.8 (284 REVIEWS)
Ranked 1 (out of 12) in Employee Engagement Software
2023 Winner
Hotel Software
Hoteliers voted hotelkit as the #1 Employee Engagement Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldConnect your team and increase employee motivation and engagement
95% recommended by 482 hotels
25 Hours, Radisson Hotels, Intercontinental & 479 others
Ratings Summary
4.8
Excellent
284 reviews
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, hotelkit (Staff Engagement) is the #1 most trending product in the Employee Engagement Software category (out of 12) and the #52 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted hotelkit as the #1 Employee Engagement Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About hotelkit (Staff Engagement)
Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
hotelkit is one central platform to connect your team. Stay in touch with all team members, motivate you team and bring everyone together on one central platform. With the help of Handovers and News, everyone can be quickly informed about changes and updates within the hotel and internal communication runs smoothly. The social stream within hotelkit allows to share moments with the entire team which increses the teamspirit.
Capabilities
Share Special Moments with your Team
Share Special Moments with your Team
Be it a sneak peek of the new bar menu, welcoming a new team member or photos of the last office party, you can share these memorable moments with your entire team.
Boost Team Spirit
Boost Team Spirit
Engage with and comment on your colleagues’ moments. Create posts about memorable moments and spread happiness and positive vibes. This brings your team closer together and fosters a stronger sense of community.
Connected on one platform
Connected on one platform
There is no more need for other messaging apps: As of now, you can chat directly in your hotelkit. No extra login, no additional fee, available to the entire team at any time and from anywhere.
GDPR proof Exchange
GDPR proof Exchange
Encrypted communication with the entire hotel team in real time.
Time-efficient communication
Time-efficient communication
Ensuring quick exchanges between colleagues and departments in hotels.
Features
Messaging & Communication
4/5 features
Content Management
4/5 features
Feedback & Surveys
4/5 features
Benefits & Recognition
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
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Success Stories
Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels
Świnoujście (Poland)
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
Kreisfreie Stadt Berlin (Germany)
Smooth handovers & optimized task management in the Best Western Plus Hotel Erb
Ebersberg (Germany)
How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization
Dubai (United Arab Emirates)
24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen
(Norway)
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
Wien (Österreich)
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
Wien (Austria)
References
"Thanks to the hotelkit Repairs tool, the time needed for the repair order process from the receipt of the repair down to the rectification of the damage has been drastically reduced."
Neeraja Anil
Assistant Maintenance Managerin @
Radisson Blu Hotel, Dubai Deira Creek
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"hotelkit assists our employees with all processes of their daily work routine and enables everyone to share ideas. Moreover, we at the Area Support use it to implement optimized work processes and ensure quality management."
Claude Bulté
Regional Director, Radisson Hotel Group Baltics & Spain @
Radisson Hotel Group
"hotelkit has taken us out of island thinking. Now we are perfectly connected."
Chema Apostolo
Corporate Operations Director EMEA at Radisson Hotel Group @
"The communication between the housekeeping department and the front office meanwhile takes no more than 20 minutes per day."
Frank Ove Wennevik
General Manager @
Radisson Blu Royal Hotel, Bergen
"The great advantage of working with hotelkit is that it reduces the stress that arises during the working day."
Sandra Hösl
Director of rooms @
InterContinental Vienna
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"Since the launch of hotelkit more than 3 years ago, both the intra-departmental as well as the inter-divisional communication have considerably been improved. Important infos are promptly passed on to the relevant people and, surprisingly, due to the web-based solution and the smartphone-app we often receive answers to handovers even after work or from the holiday. In particular, I can recommend the repair tool, which is enthusiastically used by our technicians. Therefore, repairs are dealt with more efficiently. All in all, I can only recommend hotelkit with all its features."
Markus Schmid
Assistant Manager @
Hotel Josefshof am Rathaus
"We have been using the new tool in test mode for a few days. Even after the first few days, we have seen how efficiently the key task is dealt with. The submitted ideas and requirements can also be integrated very easily. Members of the cleaning staff and the housekeeping service team got to grips with the routine tasks in a very short amount of time."
Sebastian Herzog
General Manager @
Radisson Blu Hotel, Hamburg Flughafen
"In finding hotelkit, we found the solution we were looking for and, added to that, hotelkit also increased the motivation of our employees: Now, there is a lively exchange between the different hotels, ideas are being discussed, and we work on the further development of our company."
Chema Basterrechea
President - Radisson Hotel Group EMEA @
Radisson Hotel Group
Featured Customers
Popularity by Segment
Size
253 | Large (75-199 room)
139 | Medium (25-74 room)
122 | X-Large (200+ room)
18 | Small (10-24 room)
2 | X-Small (1-9 room)
Type
138 | City Center Hotels
125 | Luxury Hotels
103 | Resorts
98 | Branded Hotels
74 | Boutiques
50 | Bed & Breakfast & Inns
43 | Extended Stay & Serviced Apartments
33 | Limited Service & Budget Hotels
22 | Hostels
21 | Airport/Conference Hotels
18 | RV Parks & Campgrounds
7 | Vacation Rentals & Villas
5 | Motels
Region
554 | Europe
26 | Middle East
22 | Africa
8 | Asia Pacific
2 | North America
2 | Oceania
1 | Central America
Category
491 | Staff Collaboration Tools
310 | Hotel Maintenance Software
284 | Employee Engagement Software
209 | Housekeeping Software
More Products by hotelkit
284
Reviews
13
Expert Recommendations
Hotelier Rating
10
Geat tool, decreased loss of information
Head of reservation department from 100 to 199 room City Center Hotel in Lübeck (Germany)
Verified
5 days ago
10
Best hotel network tool
from 100 to 199 room Resort in Kreuth (Germany)
Verified
5 days ago
10
Super great app
HR-Assistentin from 50-74 room Boutique in Luzern (Switzerland)
Verified
5 days ago
10
Surprisingly simple
CBDO from 75-99 room Airport/Conference Hotel in Wildeshausen (Germany)
Verified
11 days ago
10
Unique experience. Sourced it through the internet and found the perfect solution.
Head of Sales & Marketing from 10 to 24 room in Mülheim an der Ruhr (Germany)
Verified
11 days ago
10
Just what we needed
General Manager from 25-49 room Boutique in Funchal (Portugal)
Verified
13 days ago
10
It is an indispensable tool
Director de Marketing from 200 to 499 room Resort in Archena (Spain)
Verified
13 days ago
10
Very good allround tool
GM from 75-99 room City Center Hotel in Luzern (Switzerland)
Verified
20 days ago
10
Amazing digital tool
Shift supervisor Front Office from 100 to 199 room Limited Service & Budget Hotel in Stuttgart (Germany)
Verified
21 days ago
10
Good experience with the provider
FOM from 200 to 499 room City Center Hotel in Wiesbaden (Germany)
Verified
26 days ago
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Newsfeed
hotelkit
10 months ago
Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels
hotelkit
10 months ago
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
hotelkit
10 months ago
Smooth handovers & optimized task management in the Best Western Plus Hotel Erb
hotelkit
11 months ago
How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization
hotelkit
1 year ago
24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen
hotelkit
2 years ago
Mission Possible – Digitized Housekeeping with PMS Interfaces
hotelkit
3 years ago
hotelkit Clears the Shelves at the 2020 HotelTechAwards, Winning Best Hotel Software Provider in Four Categories
hotelkit
3 years ago
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
hotelkit
3 years ago
Hotelkit Reaches 1,000 Clients Globally
hotelkit
4 years ago
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
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