Lodgistics Communication

Ranked 4 (out of 11) in Employee Engagement Software

Employee Engagement Software

Connected operations for unparalleled guest satisfaction

Ratings Snapshot

Certificate of Excellence
Read 22 reviews
98%
Recommend
HTR Score icon
HT SCORE
77 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #4 out of 11 in Employee Engagement Software

Ease of Use
4.7/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

Lodgistics’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded 17 verified reviews
    97%
  • Limited Service 3 verified reviews
    100%
  • City Center 1 verified reviews
    100%

Lodgistics Communication Overview

Lodgistics Communication Overview

No more text messages or loose pieces of paper – all communication is recorded and easily accessible within the app. Keep everything clear by tagging specific team members or rooms.

About Lodgistics View website

Founded in 2012 | Headquarters in Raleigh United States | 8 employees

Founded in 2012 with the mission of developing a cloud-based collaborative platform specifically for hospitality. Lodgistics eliminates the paper based processe...

Other Products by Lodgistics

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Integrates with

Lodgistics doesn’t have any verified integrations. Check back later for new Lodgistics integrations.

What customers love about Lodgistics Communication

Like 98% recommend

IT Engineer from Branded

Lodgistics has completely replaced the old book that we kept at the front desk. There is no more flipping pages back and forth to make sure that important notices are kept in mind. Work orders are completely electronic...

Manager from Branded

I like that we all have access through the app and can contact each other directly

Manager from Branded

What i like most is the structure & efficiency. Having every aspect of your building at your fingertips makes for very thorough & consistant upkeep.

General Manager from Branded

What I like most about Lodgistics is the real time communication between all hotel departments. Whether it be a work order, guest request, or a hotel log about a guest or issue our staff stays informed to take care of ou...

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Expert Q&A and Partner Recommendations

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Features

  • Auto-translate
  • 1-to-1 chat
  • Group Chats
  • Notifications
  • Video chat
  • Organization chart
  • Company newsfeed
  • New hire training workflows
  • Repetitive workflow chatbots
  • File and document management
  • Employee recognition & tagging
  • Employee surveys
  • Engagement analytics dashboard
  • Scheduled campaigns

Clients & references

References & testimonials

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Lodgistics doesn’t have any references available

Featured partners

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Case studies

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Awards & Certifications

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Lodgistics doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • North America
VERIFIED MARKETS
  • United States of America

22 Verified Lodgistics Reviews

Likelihood to Recommend
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September 01, 2021

Lodgistics Communication Review: Great product and service

Corporate Director of Operations from Limited Service in Chapel Hill (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Lodgistics has served our company well and Nadiah and team have provided great service since day 1. We will continue to use Lodgistics for our hotel needs.

What do you dislike or think could be improved?

I can not think of anything at the current moment. Improvements have been made based on suggestions from the team.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 20, 2021

Lodgistics Communication Review: Wish all companies would be so receptive and helpful.

General Manager from Limited Service in Sapphire (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

They listen and implement a lot of our suggestions to make the app even more user friendly. They respond quickly to issues or questions. Lodgistics is the easiest and most user friendly app out there.

What do you dislike or think could be improved?

There are differences between the mobile version and desktop version. I often have trouble finding things on the mobile version.

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

July 13, 2020

Lodgistics Communication Review: Super easy to use and the staff love it!

Project Manager from Branded in Raleigh (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Super easy to use and the staff love it! Managers, front desk, maintenance... All prefer this over other solutions we've tried.

What do you dislike or think could be improved?

Would really like the ability to improve housekeeping. That is currently being done on paper and would be a great way to improve the app.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

July 13, 2020

Lodgistics Communication Review: Input work orders, pass along information, PM Checklist, log lost and found items, and make announcements

General Manager from Branded in Asheville (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Ease of use among all team members ensure the hotel is operating effectively and efficiently. The process to input work orders, pass along information, PM Checklist, log lost and found items, and make ann...

What do you dislike or think could be improved?

With all of the new updates, Lodgistics is constantly changing to ensure that all of the needs of the hotel is met. On the next update, I would add in more customizable features for some of the PM options...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

July 13, 2020

Lodgistics Communication Review: Review for Lodgistics

AGM

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

* Easy to communicate with other departments * Easy to upload pictures to explain Maintenance orders * Great for managing checklists & employee progress

What do you dislike or think could be improved?

* Integrate with OnQ, so that we can view housekeeping status. * Audio Functionality

Customer Support
4.5
Ease of Use
4
Value for money
5
Implementation
4

July 11, 2020

Lodgistics Communication Review: Lodgistics Review

Manager from Limited Service in Cedar Fork (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is so easy to be able to communicate with every employee in ever department to ensure things get done in a timely fashion. As a manager it is also helpful to be able to keep up with what’s happening ...

What do you dislike or think could be improved?

The only thing that I would improve is to be able to create work orders from my app on my phone. I am only able to do so when logged in on the computer.

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
4.5

Pricing

Freemium (hotel can trial for free)
Monthly subscription (/room/month)

Recent News & Content

Recent press releases

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Resources & reports

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Popular Lodgistics Communication Integrations

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