Lodgistics Communication

4.8 (67 REVIEWS)

HTR Score icon
HT Score  
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Connected operations for unparalleled guest satisfaction

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What is Lodgistics?

Founded in 2015 | Headquarters in Raleigh (United States) | 8 employees
Lodgistics Communication is a comprehensive communication and task management platform specifically designed for the hospitality industry. It streamlines internal communication, enhances operational efficiency, and significantly improves task management for hotels. Staff can seamlessly track maintenance requests, manage housekeeping tasks, and log guest complaints through an intuitive interface. The platform's reporting and analytics tools offer hotel managers actionable insights that can drive better revenue management and elevate the guest experience. Each communication is recorded within the app, ensuring no more missed messages or miscues due to fragmented information. You can tag specific team members or rooms to keep communication clear and targeted, making it easier to assign and track tasks effectively. This all-in-one solution ensures that hotel staff are always synchronized, resulting in a more organized and efficient operation.

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Capabilities

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Lodgistics doesn’t have any benefits or use cases available

Features

Messaging & Communication

4/5 features

Content Management

4/5 features

Feedback & Surveys

4/5 features

Benefits & Recognition

4/5 features

Workflow Automation

4/5 features

Lodgistics Reviews Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Lodgistics Communication is the #4 most trending product in the Employee Engagement Software category (out of 12) and the #279 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Lodgistics’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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83 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Lodgistics Pricing

Pricing Available By Request

Lodgistics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Success Stories

2

References

1

Featured Customers

Lodgistics Case Studies

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Popularity by Segment

Size

1 | X-Small (1-9 room)

1 | Small (10-24 room)

8 | Medium (25-74 room)

109 | Large (75-199 room)

3 | X-Large (200+ room)

Country

121 | United States of America

2 | Canada

1 | India

Type

112 | Branded Hotels

52 | Limited Service & Budget Hotels

42 | Bed & Breakfast & Inns

41 | Airport/Conference Hotels

33 | City Center Hotels

31 | Extended Stay & Serviced Apartments

15 | Boutiques

14 | Luxury Hotels

12 | Resorts

10 | Hostels

5 | Casinos

3 | RV Parks & Campgrounds

1 | Motels

Region

123 | North America

1 | Asia Pacific

Category

78 | Staff Collaboration Tools

75 | Hotel Maintenance Software

67 | Employee Engagement Software

51 | Housekeeping Software

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Lodgistics Reviews

Hotelier Rating

Excellent
116
Very Good
8
Average
1
Poor
1
Terrible
0

Property Size

  • X-Small (1)
  • Small (1)
  • Medium (8)
  • Large (109)
  • X-Large (3)

Country

  • United States of America
    United States of America
    (121)
  • Canada
    Canada
    (2)
  • India
    India
    (1)

Region

  • North America
    North America
    (123)
  • Asia Pacific
    Asia Pacific
    (1)

Hoteliers say

NEW AI Review summary

Hoteliers like how Lodgistics enhances internal communication, task management, and operational efficiency. The software's intuitive interface makes it easy for staff to track maintenance requests, manage housekeeping tasks, and log guest complaints. The platform's reporting and analytics tools empower hotel managers with actionable insights, leading to improved revenue management and guest experience. However, users have noted minor bugs, a need for more third-party integrations, and desires for additional customization options.

AI-generated from the text of customer reviews

Communication and Task Management
Ease of Use
Housekeeping and Maintenance Management
Customization Options
Mobile App Performance
Customer Support
Integration with Other Systems
Analytics and Reporting
Bugs and Technical Issues
Training and Onboarding
10

Everything u need to know is on lodgistics. Housekeepers cleaning routines times what they guests wanted when they cleaned the rooms. if there were any discrepancies we can figure that out. we can put in late checkouts early check ins we can easily add work orders trackrooms. put in tickets to prevent future issues with the rooms.

FRONT DESK AGENT from 100 to 199 room Bed & Breakfast & Inn in Columbia (United States of America)

Verified
1 months ago
I can see who has done what and when. such as far housekeeping cleaning, floors and rooms they are cleaning or have cleaned. any discrepancies. we see everything we need to see on lodgistics. it is the go to
Country United States of America
FRONT DESK AGENT
Large Hotel
9

Great recommendation to other companies!

Guest Services Representative from 100 to 199 room Bed & Breakfast & Inn in Galveston (United States of America)

Verified
1 months ago
I love how the website lets you engage in a conversation with staff members. It's the best way to communicate with each other.
Country United States of America
Guest Services Representative
Large Hotel
10

Great App To Have!!

AGM from Boutique in Plano (United States of America)

Verified
1 months ago
This platform has been very helpfull to have all of the team involved and engaged with communicating with each other!
Country United States of America
AGM
10

Great Communication tool.

GM from 75-99 room Bed & Breakfast & Inn in Wilson (United States of America)

Verified
2 months ago
The days of the spiral notebook for a logbook are long gone. We post everything on Lodgistics. We use the lost and found to track items left by guests. We post all packages received for guests. Best of all we post guest complaints, which gives me the chance to correct the issue before they call GA.
Country United States of America
GM
Large Hotel
10

Great!!

Operations Manager from 100 to 199 room Branded Hotel in Dublin (United States of America)

Verified
3 months ago
Love using Lodgistics to communicate with my employees! The maintance software is great! I love how I can see what rooms have been pm'd and what rooms need pm'd. And what has been done to the rooms. Love using Lodgistics all around helps us communicate when we can not see everyone every day!
Country United States of America
Operations Manager
Large Hotel
10

Assistant General Manager

Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in Williamsport (United States of America)

Verified
5 months ago
I like having everything logged in one place and being able to log in to see where my team is at on their tasks. As someone deeply entrenched in the hospitality industry, I recently had the pleasure of exploring Lodgistics Hotel Management Software, and I must say, it exceeded my expectations in more ways than one. This comprehensive soluti...
Country United States of America
Assistant General Manager
Large Hotel
10

Great communication tool!

from 100 to 199 room Branded Hotel in Greenville (United States of America)

Verified
5 months ago
Lodgistics is a great platform for communicating with the team. I love the feature of seeing who has read the post.
Country United States of America
Large Hotel
10

Front Office Manager

Front Office Manager from 50-74 room Bed & Breakfast & Inn in Sedona (United States of America)

Verified
6 months ago
I really like the communication aspects. It helps keep us all informed whether we are on or off the clock
Country United States of America
Front Office Manager
Medium Hotel
8

Fast and Efficient

General Manager from 50-74 room Bed & Breakfast & Inn in Portsmouth (United States of America)

Verified
6 months ago
If there is an issue, support addresses it immediately. It is so easy to use, in a small or large company.
Country United States of America
General Manager
Medium Hotel
10

Front desk associate

front desk associate from 100 to 199 room Bed & Breakfast & Inn in Florence (United States of America)

Verified
7 months ago
Employee software and hotel maintenance software. I like the fact you can create work orders and also let other employees know whats going on throughout the day.
Country United States of America
front desk associate
Large Hotel
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Lodgistics Integrations

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Support

Unverified

Lodgistics has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2024

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Response Time

Less than a day

Recommended

97%

Optimized for quick response

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