Lodgistics Communication
4.8 (67 REVIEWS)
HT Score
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Lodgistics Communication
Ranked 3 (out of 12) in Employee Engagement Software
Connected operations for unparalleled guest satisfaction
97% recommended by 72 hotels
Marriott, Hilton, Hyatt & 69 others
What is Lodgistics?
Founded in 2015 | Headquarters in Raleigh (United States) | 8 employees
Lodgistics Communication is a comprehensive communication and task management platform specifically designed for the hospitality industry. It streamlines internal communication, enhances operational efficiency, and significantly improves task management for hotels. Staff can seamlessly track maintenance requests, manage housekeeping tasks, and log guest complaints through an intuitive interface.
The platform's reporting and analytics tools offer hotel managers actionable insights that can drive better revenue management and elevate the guest experience. Each communication is recorded within the app, ensuring no more missed messages or miscues due to fragmented information. You can tag specific team members or rooms to keep communication clear and targeted, making it easier to assign and track tasks effectively. This all-in-one solution ensures that hotel staff are always synchronized, resulting in a more organized and efficient operation.
Capabilities
Lodgistics doesn’t have any benefits or use cases available
Features
Messaging & Communication
4/5 features
Content Management
4/5 features
Feedback & Surveys
4/5 features
Benefits & Recognition
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Lodgistics Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Lodgistics Communication is the #4 most trending product in the Employee Engagement Software category (out of 12) and the #279 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLodgistics’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Lodgistics Pricing
Pricing Available By Request
Lodgistics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Lodgistics Case Studies
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References
"We tried multiple other maintenance and operation solutions prior to Lodgistics and switched several times. Once we found Lodgistics we were blown away by the ease of use that it provided our teams. Not only did they provide the maintenance piece but also front desk logs, checklists, even a temperature log during COVID. Also the customer service and online tutorials are second to none. The staff at Lodgistics is always willing to help out as well as make multiple improvements or additions when needed. We have found our partner for years to come!"
Alvin Sellars
Vice President of Operations @
Atma Hotel Group
"Lodgistics provided the expected communication solutions, plus additional benefits in terms of scheduling PM projects and ability to upload photos."
Ana Yuristy
Executive Director @
The Drake Hotel
Featured Customers
Popularity by Segment
Size
1 | X-Small (1-9 room)
1 | Small (10-24 room)
8 | Medium (25-74 room)
109 | Large (75-199 room)
3 | X-Large (200+ room)
Country
121 | United States of America
2 | Canada
1 | India
Type
112 | Branded Hotels
52 | Limited Service & Budget Hotels
42 | Bed & Breakfast & Inns
41 | Airport/Conference Hotels
33 | City Center Hotels
31 | Extended Stay & Serviced Apartments
15 | Boutiques
14 | Luxury Hotels
12 | Resorts
10 | Hostels
5 | Casinos
3 | RV Parks & Campgrounds
1 | Motels
Region
123 | North America
1 | Asia Pacific
Category
78 | Staff Collaboration Tools
75 | Hotel Maintenance Software
67 | Employee Engagement Software
51 | Housekeeping Software
More Products by Lodgistics
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like how Lodgistics enhances internal communication, task management, and operational efficiency. The software's intuitive interface makes it easy for staff to track maintenance requests, manage housekeeping tasks, and log guest complaints. The platform's reporting and analytics tools empower hotel managers with actionable insights, leading to improved revenue management and guest experience. However, users have noted minor bugs, a need for more third-party integrations, and desires for additional customization options.
AI-generated from the text of customer reviews
Looking for specific info?
10
Everything u need to know is on lodgistics. Housekeepers cleaning routines times what they guests wanted when they cleaned the rooms. if there were any discrepancies we can figure that out. we can put in late checkouts early check ins we can easily add work orders trackrooms. put in tickets to prevent future issues with the rooms.
FRONT DESK AGENT from 100 to 199 room Bed & Breakfast & Inn in Columbia (United States of America)
Verified
1 months ago
I can see who has done what and when. such as far housekeeping cleaning, floors and rooms they are cleaning or have cleaned. any discrepancies. we see everything we need to see on lodgistics. it is the go to
United States of America
United States of America
FRONT DESK AGENT
Large Hotel
9
Great recommendation to other companies!
Guest Services Representative from 100 to 199 room Bed & Breakfast & Inn in Galveston (United States of America)
Verified
1 months ago
I love how the website lets you engage in a conversation with staff members. It's the best way to communicate with each other.
United States of America
United States of America
Guest Services Representative
Large Hotel
10
Great App To Have!!
AGM from Boutique in Plano (United States of America)
Verified
1 months ago
This platform has been very helpfull to have all of the team involved and engaged with communicating with each other!
United States of America
United States of America
AGM
10
Great Communication tool.
GM from 75-99 room Bed & Breakfast & Inn in Wilson (United States of America)
Verified
2 months ago
The days of the spiral notebook for a logbook are long gone. We post everything on Lodgistics. We use the lost and found to track items left by guests. We post all packages received for guests. Best of all we post guest complaints, which gives me the chance to correct the issue before they call GA.
United States of America
United States of America
GM
Large Hotel
10
Great!!
Operations Manager from 100 to 199 room Branded Hotel in Dublin (United States of America)
Verified
3 months ago
Love using Lodgistics to communicate with my employees! The maintance software is great! I love how I can see what rooms have been pm'd and what rooms need pm'd. And what has been done to the rooms. Love using Lodgistics all around helps us communicate when we can not see everyone every day!
United States of America
United States of America
Operations Manager
Large Hotel
10
Assistant General Manager
Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in Williamsport (United States of America)
Verified
5 months ago
I like having everything logged in one place and being able to log in to see where my team is at on their tasks. As someone deeply entrenched in the hospitality industry, I recently had the pleasure of exploring Lodgistics Hotel Management Software, and I must say, it exceeded my expectations in more ways than one. This comprehensive soluti...
United States of America
United States of America
Assistant General Manager
Large Hotel
10
Great communication tool!
from 100 to 199 room Branded Hotel in Greenville (United States of America)
Verified
5 months ago
Lodgistics is a great platform for communicating with the team. I love the feature of seeing who has read the post.
United States of America
United States of America
Large Hotel
10
Front Office Manager
Front Office Manager from 50-74 room Bed & Breakfast & Inn in Sedona (United States of America)
Verified
6 months ago
I really like the communication aspects. It helps keep us all informed whether we are on or off the clock
United States of America
United States of America
Front Office Manager
Medium Hotel
8
Fast and Efficient
General Manager from 50-74 room Bed & Breakfast & Inn in Portsmouth (United States of America)
Verified
6 months ago
If there is an issue, support addresses it immediately. It is so easy to use, in a small or large company.
United States of America
United States of America
General Manager
Medium Hotel
10
Front desk associate
front desk associate from 100 to 199 room Bed & Breakfast & Inn in Florence (United States of America)
Verified
7 months ago
Employee software and hotel maintenance software. I like the fact you can create work orders and also let other employees know whats going on throughout the day.
United States of America
United States of America
front desk associate
Large Hotel
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Expert Q&A and Partner Recommendations
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Lodgistics Integrations
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Support
Unverified
Lodgistics has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
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