Thank you for your excellent review of Optii, Susan! We are happy to hear you've had a great experie...
Ratings Snapshot
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Ranked #5 out of 11 in Employee Engagement Software
Optii Solutions has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreOptii Chat Overview
Optii Chat Overview
Optii Chat unify communication between a team, department and hotel to eliminate inconsistency, language barriers, and human error. This promote accountability and encourage teamwork while empowering better decision-making. Optii Chat allows all functional and operational departments to stay connected and aligned with their department, hotel and brand initiatives and goals
About Optii Solutions View website
Founded in 2008 | Headquarters in Austin United States | 31 employeesOptii, headquartered in Austin, TX and with offices in London and Brisbane, is a hotel operations solution that leverages smarter technologies such as artificia...
Other Products by Optii Solutions
What customers love about Optii Chat
Maintenance Manager from Luxury Hotels
The team are more than willing to work through any issues that you may be experiencing. The program is well thought out and extremely user friendly enabling all staff to efficiently fill their roles. The program is en...
Assistant Executive Housekeeper from Other
Able to speak to some-one straight away. Quite hectec first thing so need a quick response. Always able to chat for help.
Expert Q&A and Partner Recommendations
What does this product or service do well?
A great tool to automate processes in your internal communication, housekeeping, and service delivery. Optii collects data and provides a hotelier with a clear overview of real-time operations. Easy to use it's a perfect addition to make your teams' efforts more efficient.
by Anastassia Kravtsenko (Oaky) on April 23, 2021
What differentiates this product or service from the competition?
The system can help your team to do their jobs efficiently with its predictive algorithm that takes into account guest and staff details and gets smarter over time. Plus, their knowledgable customer success team is always ready to help with setting the right goals and getting the most out of this to...
by Anastassia Kravtsenko (Oaky) on April 23, 2021
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Comparing to other tools in this sector Optii approaches housekeeping from a time and people management perspective so use this tool to help your team be on top of their daily tasks and work more effectively.
by Anastassia Kravtsenko (Oaky) on April 23, 2021
Features
Clients & references
References & testimonials
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Awards & Certifications
Optii Solutions doesn’t have any awards or certifications
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Australia
December 22, 2020
Optii Chat Review: Very Quick response at problem solving
Assistant Executive Housekeeper from Other in Fremantle (Australia)
What do you like most?
Able to speak to some-one straight away. Quite hectec first thing so need a quick response. Always able to chat for help.
What do you dislike or think could be improved?
All good, very happy overall with the service, was able to carry on doing other things in operations soon after.
September 16, 2020
Optii Chat Review: Flexible and able to accommodate the changing needs of a business
Maintenance Manager from Luxury Hotels in Surfers Paradise (Australia)
What do you like most?
The team are more than willing to work through any issues that you may be experiencing. The program is well thought out and extremely user friendly enabling all staff to efficiently fill their roles. T...
What do you dislike or think could be improved?
Overall the program is really user friendly. It is suitable for a multitude of departments and is accommodating to changes in situations
May 02, 2020
Optii Chat Review: Gaining accurate room cleaning times per room type and productivity
Housekeeping Manager from Luxury Hotels in Byron Bay (Australia)
What do you like most?
* Gaining accurate room cleaning times per room type and productivity * Able to monitor when guests have checked out so we can prioritise turning the room around for an arrival * Prioritise and rush arr...
What do you dislike or think could be improved?
* Traces from Opera to automatically assign to Optii (late checkouts, bed configurations, other special guest requirements) * When rooms have been rolled/held for cleaning, they do not show on the daily ...
Pricing
Optii Solutions hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
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Resources & reports
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Housekeeping Manager from Luxury Hotels
* Gaining accurate room cleaning times per room type and productivity * Able to monitor when guests have checked out so we can prioritise turning the room around for an arrival * Prioritise and rush arrival rooms or gu...