Hotel Effectiveness PerfectEngage by Actabl

4.8 (100 REVIEWS)

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HT Score  
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Shane, Erin, Scott + 32 more experts recommend Actabl

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Hotel Effectiveness PerfectEngage by Actabl

4.8 (100 REVIEWS)

Ranked 2 (out of 12) in Employee Engagement Software

Eliminate miscommunication and improve enagagement.

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What is Actabl?

Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectEngage by Actabl is a robust communication tool designed specifically for the hospitality industry. This platform allows managers to seamlessly message individuals or groups of associates within a hotel. It is particularly valuable for streamlining communication across various departments, ensuring that all employees are on the same page. PerfectEngage enables hotels to instantly share important announcements or news either company-wide or within a specific hotel. This feature not only boosts efficiency through centralized communications but also improves operational coordination by making sure everyone is informed in real-time. The system’s secure tracking ensures that all messages are documented, providing accountability and traceability. This makes PerfectEngage an essential component for enhancing internal communication, which in turn positively impacts customer service and operational efficiency. It's a valuable addition to any hotel’s existing business operations, ensuring that staff is well-informed and responsive, leading to an improved overall guest experience.

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Capabilities

PerfectEngage

Enhance Employee Communication

Communicate easily and improve team engagement

Smart labor solutions

Share Announcements

Features

Messaging & Communication

4/5 features

Content Management

4/5 features

Feedback & Surveys

4/5 features

Benefits & Recognition

4/5 features

Workflow Automation

4/5 features

Available Add-ons & Modules

PerfectWage

Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.

PREMIUM ADD-ON

PerfectLabor

Scheduling & Labor Management
Our easy-to-use software solves your hotel's labor crunch, so you can reduce labor costs, increase profits, improve productivity, and sell to full occupancy.

PREMIUM ADD-ON

Actabl Reviews Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.7/5
Implementation
4.6/5

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Achievements

Trending Product

This vendor's trending score is rising, Hotel Effectiveness PerfectEngage by Actabl is the #2 most trending product in the Employee Engagement Software category (out of 12) and the #138 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Actabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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88 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Actabl Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

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No matching results

1

Success Stories

5

References

10

Featured Customers

Popularity by Segment

Size

98 | X-Small (1-9 room)

41 | Small (10-24 room)

187 | Medium (25-74 room)

718 | Large (75-199 room)

759 | X-Large (200+ room)

Country

1459 | United States of America

87 | Mexico

39 | Canada

22 | United Kingdom

20 | Sweden

17 | United Arab Emirates

15 | Norway

11 | India

8 | South Africa

7 | Saudi Arabia

6 | Bahamas

6 | Japan

5 | Spain

5 | Ireland

5 | Singapore

5 | Italy

5 | Cyprus

4 | Thailand

4 | Vietnam

4 | China

3 | Austria

3 | Malaysia

3 | Australia

2 | Indonesia

2 | Brazil

2 | Portugal

2 | Cayman Islands

2 | Bahrain

2 | Turkey

2 | Egypt

2 | Oman

2 | Jordan

2 | Qatar

2 | Puerto Rico

2 | Morocco

2 | Pakistan

1 | Finland

1 | Switzerland

1 | Czech Republic

1 | Hong Kong

1 | Belize

1 | France

1 | Denmark

1 | Bangladesh

1 | Kenya

1 | Germany

1 | Belgium

1 | Colombia

1 | Hungary

1 | Turks and Caicos Islands

1 | Kuwait

1 | Fiji

1 | Peru

1 | Cambodia

Type

914 | Branded Hotels

763 | Luxury Hotels

671 | Resorts

597 | Boutiques

579 | Bed & Breakfast & Inns

414 | Airport/Conference Hotels

405 | City Center Hotels

325 | Limited Service & Budget Hotels

179 | Extended Stay & Serviced Apartments

76 | Casinos

60 | Hostels

46 | Vacation Rentals & Villas

42 | RV Parks & Campgrounds

38 | Motels

Region

1585 | North America

90 | Europe

44 | Asia Pacific

37 | Middle East

12 | Central America

11 | Africa

4 | Oceania

4 | South America

Category

605 | Concierge Software

427 | Business Intelligence

382 | Guest Messaging Software

366 | Scheduling & Labor Management

328 | Housekeeping Software

323 | Staff Collaboration Tools

186 | Hotel Maintenance Software

100 | Employee Engagement Software

23 | Staffing & Recruiting Networks

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https://ucarecdn.com/836b34ed-1927-4670-bd51-959aaf29c387/-/crop/1033x646/26,0/-/preview/

Actabl Reviews

Hotelier Rating

Excellent
1488
Very Good
192
Average
95
Poor
37
Terrible
23

Property Size

  • X-Small (98)
  • Small (41)
  • Medium (187)
  • Large (718)
  • X-Large (759)

Country

  • United States of America
    United States of America
    (1459)
  • Mexico
    Mexico
    (87)
  • Canada
    Canada
    (39)
  • United Kingdom
    United Kingdom
    (22)
  • Sweden
    Sweden
    (20)
  • United Arab Emirates
    United Arab Emirates
    (17)
  • Norway
    Norway
    (15)
  • India
    India
    (11)
  • South Africa
    South Africa
    (8)
  • Saudi Arabia
    Saudi Arabia
    (7)
  • Bahamas
    Bahamas
    (6)
  • Japan
    Japan
    (6)
  • Spain
    Spain
    (5)
  • Ireland
    Ireland
    (5)
  • Singapore
    Singapore
    (5)
  • Italy
    Italy
    (5)
  • Cyprus
    Cyprus
    (5)
  • Thailand
    Thailand
    (4)
  • Vietnam
    Vietnam
    (4)
  • China
    China
    (4)
  • Austria
    Austria
    (3)
  • Malaysia
    Malaysia
    (3)
  • Australia
    Australia
    (3)
  • Indonesia
    Indonesia
    (2)
  • Brazil
    Brazil
    (2)
  • Portugal
    Portugal
    (2)
  • Cayman Islands
    Cayman Islands
    (2)
  • Bahrain
    Bahrain
    (2)
  • Turkey
    Turkey
    (2)
  • Egypt
    Egypt
    (2)
  • Oman
    Oman
    (2)
  • Jordan
    Jordan
    (2)
  • Qatar
    Qatar
    (2)
  • Puerto Rico
    Puerto Rico
    (2)
  • Morocco
    Morocco
    (2)
  • Pakistan
    Pakistan
    (2)
  • Finland
    Finland
    (1)
  • Switzerland
    Switzerland
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Hong Kong
    Hong Kong
    (1)
  • Belize
    Belize
    (1)
  • France
    France
    (1)
  • Denmark
    Denmark
    (1)
  • Bangladesh
    Bangladesh
    (1)
  • Kenya
    Kenya
    (1)
  • Germany
    Germany
    (1)
  • Belgium
    Belgium
    (1)
  • Colombia
    Colombia
    (1)
  • Hungary
    Hungary
    (1)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (1)
  • Kuwait
    Kuwait
    (1)
  • Fiji
    Fiji
    (1)
  • Peru
    Peru
    (1)
  • Cambodia
    Cambodia
    (1)

Region

  • North America
    North America
    (1585)
  • Europe
    Europe
    (90)
  • Asia Pacific
    Asia Pacific
    (44)
  • Oceania
    Oceania
    (4)
  • Middle East
    Middle East
    (37)
  • South America
    South America
    (4)
  • Central America
    Central America
    (12)
  • Africa
    Africa
    (11)

Hoteliers say

NEW AI Review summary

Hoteliers like Actabl's Alice app for its comprehensive task management and labor efficiency tools. Users appreciate features that streamline scheduling, cross-departmental communication, and tracking maintenance tasks. The application helps hotels improve customer satisfaction and operational efficiency by offering tools like guest messaging, labor cost management, and real-time performance tracking. Some areas for improvement include translation accuracy, app responsiveness, and detailed help resources.

AI-generated from the text of customer reviews

User Experience and Interface
Labor Management and Efficiency
Task Management and Scheduling
Guest Communication and Satisfaction
Customization and Configurability
Help and Support Documentation
App Responsiveness and Performance
Integration with Other Software
Translation and Multilingual Support
10

Awesome Service

Tax Accountant from 100 to 199 room Bed & Breakfast & Inn in Bethlehem (United States of America)

Verified
3 days ago
Everything, its so easy to use and everyone likes it. I love it to interact with everyone. Not too sure what to say now.
Country United States of America
Tax Accountant
Large Hotel
10

Alice beneficts

Concierge from 100 to 199 room Luxury Hotel in Punta de Mita (Mexico)

Verified
3 days ago
The facilities that offer to management every task and to get reports, also the easy access that we have for guests information and is a great book for history.
Country Mexico
Concierge
Large Hotel
10

Unlocking the Future of Hospitality: Reviewing Hotel Tech Report

NIght Audit from 25-49 room Boutique in New York City (United States of America)

Verified
3 days ago
I like that Hotel Tech Report provides in-depth reviews and comparisons of hotel technology solutions, making it easier for hoteliers to find the best tools for their business.
Country United States of America
NIght Audit
Medium Hotel
10

Chief Engineer

Senior Chief Engineer from 200 to 499 room Bed & Breakfast & Inn in Sweimah (Jordan)

Verified
3 days ago
the schedule and arrangement managing the PM and handling the repair work; linked the standard with the work the GITB
Country Jordan
Senior Chief Engineer
X-Large Hotel
10

Love how fast and easy it is to use.

Housekeeping Manager from 100 to 199 room Bed & Breakfast & Inn in Tucson (United States of America)

Verified
4 days ago
I love how I can schedule weeks out in advance. And edit as I go when needing to adjust the schedule.
Country United States of America
Housekeeping Manager
Large Hotel
10

how well the software works

housekeeping manager from 75-99 room Bed & Breakfast & Inn in Moab (United States of America)

Verified
9 months ago
i love using the scheduling system it shows everything down to how many min.it takes to clean the room.the labor management systemis so easy to use as well .
Country United States of America
housekeeping manager
Large Hotel
9

Awesome

GM from 100 to 199 room Bed & Breakfast & Inn in Norwood (United States of America)

Verified
9 months ago
I enjoy the ease of use and the fact that it makes my entire job easier to perform on a daily basis
Country United States of America
GM
Large Hotel
10

Since I have been using Transcendent, we have had much better monitoring of maintenance to be done in our hotel. We have an overview which is greatly appreciated thanks to your software.

Cluster Director Of Engineering from 200 to 499 room Branded Hotel in Bruxelles (Belgium)

Verified
10 months ago
The nominative distribution of tasks, the scoring that motivates the team and the connection between gxp and Transcendent for Work Requests.
Country Belgium
Cluster Director Of Engineering
X-Large Hotel
Noemí from Actabl replied
Thank you for taking the time to leave a review! We are thrilled to hear how Transcendent has helped your team!
10

Actabl Makes Work Life Easier!!

from 100 to 199 room Extended Stay & Serviced Apartment in Reno (United States of America)

Verified
10 months ago
I like that I can start each day by checking for Guest Requests, Lost&Found, Luggage, Packages, Internal/External Messages, Etc-All In One Place = Problem Solver = Actabl !!
Country United States of America
Large Hotel
Lorenzo from Actabl replied
Thank you for taking the time to leave a review! We appreciate your partnership!
10

Fantastic way to reach out to our guest

group rooms coordinator from 200 to 499 room Bed & Breakfast & Inn in Fernandina Beach (United States of America)

Verified
10 months ago
The best way to keep in contact with out guest and to ensure satisfaction. Staying engaged is the way to be when you a large property.
Country United States of America
group rooms coordinator
X-Large Hotel
Lorenzo from Actabl replied
Thank you for taking the time to leave a review for Actabl! We value your feedback!
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.

Question:

What differentiates this product or service from the competition?

Answer:

ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 32 recommend
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Are you a consultant or vendor that recommends Actabl? Leave a recommendation

Posts

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5 months ago

Actabl Adds 14 Women to Key Leadership Roles in 2024, Driving Innovation in Hotel Tech

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Better Together: Actabl Celebrates One Year of Innovation and Growth

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Hotel Effectiveness by Actabl Launches ShiftSwap Feature to Streamline Employee Schedule Management

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Driving Profit for Leading Hotels, Actabl Sees Record Growth Six-Months Post Launch

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Leading Hotels of the World Selects ALICE by Actabl as an Exclusive Provider of Guest Services, Housekeeping and Service Delivery Solutions

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2 years ago

Sonesta International Hotels Partners With Actabl for All-in-One Hotel Operations Management and Enhanced Guest Services Platform

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Actabl Debuts as Industry’s First Integrated Hotel Operations, Business Intelligence and Labor Management Platform

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ProfitSword to Release Major Enhancements to Award-Winning Business Intelligence Technology Platform at HITEC Orlando 2022

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ALICE to Showcase Latest Advances in Hotel Staff Productivity and Guest Service With Unveiling of New Housekeeping Solution Features at HITEC Orlando

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Hotel Labor Cost Index and Housekeeping Analysis Report

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Hotel Effectiveness Releases the Industry's First Hotel Labor Cost Index and Housekeeping Analysis Report

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Castlerock Asset Management Achieves Enhanced Performance Forecasting Capabilities With ProfitSword Business Intelligence Technology

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