Hotel Effectiveness PerfectEngage by Actabl
4.8 (100 REVIEWS)
Shane, Erin, Scott + 32 more experts recommend Actabl
Read RecommendationsRanked 2 (out of 12) in Employee Engagement Software
Eliminate miscommunication and improve enagagement.
93% recommended by 1363 hotels
Rosewood, Montage, Posadas & 1360 others
Capabilities
PerfectEngage
Enhance Employee Communication
Communicate easily and improve team engagement
Smart labor solutions
Celebrate Employee Milestones
Features
Messaging & Communication
Content Management
Feedback & Surveys
Benefits & Recognition
Workflow Automation
Analytics & Reporting
Available Add-ons & Modules
PerfectWage
Staffing & Recruiting NetworksPerfectLabor
Scheduling & Labor ManagementRecommended by
Achievements
This vendor's trending score is rising, Hotel Effectiveness PerfectEngage by Actabl is the #2 most trending product in the Employee Engagement Software category (out of 12) and the #138 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Actabl Case Studies
References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
Featured Customers
Popularity by Segment
Size
98 | X-Small (1-9 room)
41 | Small (10-24 room)
187 | Medium (25-74 room)
718 | Large (75-199 room)
759 | X-Large (200+ room)
Country
1459 | United States of America
87 | Mexico
39 | Canada
22 | United Kingdom
20 | Sweden
17 | United Arab Emirates
15 | Norway
11 | India
8 | South Africa
7 | Saudi Arabia
6 | Bahamas
6 | Japan
5 | Spain
5 | Ireland
5 | Singapore
5 | Italy
5 | Cyprus
4 | Thailand
4 | Vietnam
4 | China
3 | Austria
3 | Malaysia
3 | Australia
2 | Indonesia
2 | Brazil
2 | Portugal
2 | Cayman Islands
2 | Bahrain
2 | Turkey
2 | Egypt
2 | Oman
2 | Jordan
2 | Qatar
2 | Puerto Rico
2 | Morocco
2 | Pakistan
1 | Finland
1 | Switzerland
1 | Czech Republic
1 | Hong Kong
1 | Belize
1 | France
1 | Denmark
1 | Bangladesh
1 | Kenya
1 | Germany
1 | Belgium
1 | Colombia
1 | Hungary
1 | Turks and Caicos Islands
1 | Kuwait
1 | Fiji
1 | Peru
1 | Cambodia
Type
914 | Branded Hotels
763 | Luxury Hotels
671 | Resorts
597 | Boutiques
579 | Bed & Breakfast & Inns
414 | Airport/Conference Hotels
405 | City Center Hotels
325 | Limited Service & Budget Hotels
179 | Extended Stay & Serviced Apartments
76 | Casinos
60 | Hostels
46 | Vacation Rentals & Villas
42 | RV Parks & Campgrounds
38 | Motels
Region
1585 | North America
90 | Europe
44 | Asia Pacific
37 | Middle East
12 | Central America
11 | Africa
4 | Oceania
4 | South America
Category
605 | Concierge Software
427 | Business Intelligence
382 | Guest Messaging Software
366 | Scheduling & Labor Management
328 | Housekeeping Software
323 | Staff Collaboration Tools
186 | Hotel Maintenance Software
100 | Employee Engagement Software
23 | Staffing & Recruiting Networks
More Products by Actabl
Hotelier Rating
Hoteliers like Actabl's Alice app for its comprehensive task management and labor efficiency tools. Users appreciate features that streamline scheduling, cross-departmental communication, and tracking maintenance tasks. The application helps hotels improve customer satisfaction and operational efficiency by offering tools like guest messaging, labor cost management, and real-time performance tracking. Some areas for improvement include translation accuracy, app responsiveness, and detailed help resources.
AI-generated from the text of customer reviews
Looking for specific info?
Awesome Service
Tax Accountant from 100 to 199 room Bed & Breakfast & Inn in Bethlehem (United States of America)
Alice beneficts
Concierge from 100 to 199 room Luxury Hotel in Punta de Mita (Mexico)
Unlocking the Future of Hospitality: Reviewing Hotel Tech Report
NIght Audit from 25-49 room Boutique in New York City (United States of America)
Chief Engineer
Senior Chief Engineer from 200 to 499 room Bed & Breakfast & Inn in Sweimah (Jordan)
Love how fast and easy it is to use.
Housekeeping Manager from 100 to 199 room Bed & Breakfast & Inn in Tucson (United States of America)
how well the software works
housekeeping manager from 75-99 room Bed & Breakfast & Inn in Moab (United States of America)
Awesome
GM from 100 to 199 room Bed & Breakfast & Inn in Norwood (United States of America)
Since I have been using Transcendent, we have had much better monitoring of maintenance to be done in our hotel. We have an overview which is greatly appreciated thanks to your software.
Cluster Director Of Engineering from 200 to 499 room Branded Hotel in Bruxelles (Belgium)
Actabl Makes Work Life Easier!!
from 100 to 199 room Extended Stay & Serviced Apartment in Reno (United States of America)
Fantastic way to reach out to our guest
group rooms coordinator from 200 to 499 room Bed & Breakfast & Inn in Fernandina Beach (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
Actabl
5 months ago
Actabl Adds 14 Women to Key Leadership Roles in 2024, Driving Innovation in Hotel Tech
Actabl
8 months ago
Actabl Announces A Partnership With Avalara, Inc., A Leading Provider Of Cloud-Based Tax Compliance Automation For Businesses Of All Sizes
Actabl
1 year ago
Actabl Gears Up for a Resounding Presence at The Lodging Conference
Actabl
1 year ago
Introducing Actabl Authenticator and Unified UI
Actabl
1 year ago
Actabl Unveils Two-Way Integration Between Alice and Transcendent, Enhancing Hotel Operations and Guest Experience
Actabl
1 year ago
Better Together: Actabl Celebrates One Year of Innovation and Growth
Actabl
1 year ago
Hotel Effectiveness by Actabl Launches ShiftSwap Feature to Streamline Employee Schedule Management
Actabl
1 year ago
ALICE By Actabl Completes Two-Way Integration With Mews Property Management System
Actabl
1 year ago
Actabl Announces The Two-Way Integration Of ProfitSword And Hotel Effectiveness
Actabl
1 year ago
Driving Profit for Leading Hotels, Actabl Sees Record Growth Six-Months Post Launch
Actabl
1 year ago
ALICE by Actabl Completes Two-way Integration with Maestro Property Management System
Actabl
2 years ago
Leading Hotels of the World Selects ALICE by Actabl as an Exclusive Provider of Guest Services, Housekeeping and Service Delivery Solutions
Actabl
2 years ago
Sonesta International Hotels Partners With Actabl for All-in-One Hotel Operations Management and Enhanced Guest Services Platform
Actabl
2 years ago
Actabl Debuts as Industry’s First Integrated Hotel Operations, Business Intelligence and Labor Management Platform
Actabl
2 years ago
ProfitSword to Release Major Enhancements to Award-Winning Business Intelligence Technology Platform at HITEC Orlando 2022
Actabl
2 years ago
ALICE to Showcase Latest Advances in Hotel Staff Productivity and Guest Service With Unveiling of New Housekeeping Solution Features at HITEC Orlando
Actabl
2 years ago
Hotel Labor Cost Index and Housekeeping Analysis Report
Actabl
2 years ago
Hotel Effectiveness Releases the Industry's First Hotel Labor Cost Index and Housekeeping Analysis Report
Actabl
2 years ago
Castlerock Asset Management Achieves Enhanced Performance Forecasting Capabilities With ProfitSword Business Intelligence Technology
Actabl
2 years ago
OTH Hotels Resorts Partners With ProfitSword for Robust Business Intelligence and Performance Forecasting Capabilities
Actabl
2 years ago