PerfectEngage (by Hotel Effectiveness)

Ranked 2nd (out of 13) in Employee Engagement Software

Employee Engagement Software

Eliminate miscommunication and improve enagagement.

Ratings Snapshot

Certificate of Excellence
Read 57 reviews
97%
Recommend
HTR Score icon
HT SCORE
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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PerfectEngage (by Hotel Effectiveness) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #2 out of 13 in Employee Engagement Software

Ease of Use
4.7/5
ROI
4.6/5
Implementation
4.5/5
Customer support
4.7/5
Verified Customer Support

Hotel Effectiveness has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
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  • Limited Service 6 verified reviews
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  • Boutique 2 verified reviews
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  • Hostel 2 verified reviews
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  • Motel 2 verified reviews
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  • Bed & Breakfast 1 verified reviews
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  • City Center 1 verified reviews
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  • Casino 1 verified reviews
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  • Budget 1 verified reviews
    100%
  • Airport/ conference 1 verified reviews
    100%

PerfectEngage (by Hotel Effectiveness) Overview

PerfectEngage (by Hotel Effectiveness) Overview

PerfectEngage™ is a built-in communications tool that allows managers to easily message individuals or groups of associates. Hotels can share announcements or news instantly company-wide or within a specific hotel — all tracked in one secure system.

About Hotel Effectiveness View website

Founded in 2007 | Headquarters in Roswell United States | 45 employees

Hotel Effectiveness is the only complete labor management system designed exclusively for hotels and hotel management companies. Hotel Effectiveness helps more ...

Other Products by Hotel Effectiveness

1/3

Integrates with

Hotel Effectiveness doesn’t have any verified integrations. Check back later for new Hotel Effectiveness integrations.

What customers love about PerfectEngage (by Hotel Effectiveness)

Like 97% recommend

Director of eCommerce from Extended Stay

It seems that the people at Hotel Effectiveness CARE. They produce a product that improves our communication as a company and Hotel Effectiveness shows they CARE by providing a great product and great people to support i...

General Manager from Boutique

The Hotel Effectivness team is awesome! Especially Amanda S in their implementations team. They were able to get us up and running very quickly. This software has already begun to pay for itself ++. Our favorite feature ...

Supervisor from Hostel

I’m able to see every department and make sure we are staffed according when we need to cut hours or have to increase labor. I can track all my employees and see how efficient they are and it tells me if they are over ...

Housekeeping Supervisor from Bed & Breakfast

Hotel Effectiveness scheduling process,and for my staff to view their schedule on phone is a great tool my use. This effective way of communication make our work environment run smooth.

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Expert Q&A and Partner Recommendations

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Features

  • Auto-translate
  • 1-to-1 chat
  • Group Chats
  • Notifications
  • Video chat
  • Organization chart
  • Company newsfeed
  • New hire training workflows
  • Repetitive workflow chatbots
  • File and document management
  • Employee recognition & tagging
  • Employee surveys
  • Engagement analytics dashboard
  • Scheduled campaigns

Clients & references

References & testimonials

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Hotel Effectiveness doesn’t have any references available

Featured partners

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Case studies

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Awards & Certifications

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Hotel Effectiveness doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Africa
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
VERIFIED MARKETS
  • United States
  • India
  • Canada

57 Verified Hotel Effectiveness Reviews

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This vendor is 39% below the category average.

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Employee Engagement Software providers. It is advised that you ask for recent references before proceeding.

Dec 14, 2020

PerfectEngage (by Hotel Effectiveness) Review: Easy to use and helps keep us a little less stressed with everything

Executive housekeeper from Motel in Columbus (United States)

Recommend 10/10
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What do you like most?

That everything I could need for housekeeping is in one spot one app it keeps us from having to search around for information it just seems to very well payed out and organized and don’t know why we did...

What do you dislike or think could be improved?

When we print schedules the default is useless and sometimes we forget to change it and it leaves us to have to do the whole process again it just becomes a little stressed or overworked I don’t like it...

Customer support
5
Ease of use
5
Value for money
5
Implementation
3.5

Dec 11, 2020

PerfectEngage (by Hotel Effectiveness) Review: Easy to use and efficient!

Director of F&B from Resort in Montgomery (United States)

Recommend 10/10
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What do you like most?

Has made my managers more productive and on a day to day basis aware of managing resources efficiently with actual real time data. It is fairly easy to input and manage the data and daily health check wit...

What do you dislike or think could be improved?

Dashboard needs a few more charts on positions' win and usage, that way when I access the App first thing each morning then I right away get to know how was the performance for the day. With the hours the...

Customer support
5
Ease of use
5
Value for money
n/a
Implementation
n/a

Dec 11, 2020

PerfectEngage (by Hotel Effectiveness) Review: Good program

Executive Housekeeper from Branded in San Jose (United States)

Recommend 10/10
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What do you like most?

-having labor hours and scheduling in one place -having a place to record day off requests -ability to see wins and losses on a daily basis, which allows me time to adjust as the week progresses

What do you dislike or think could be improved?

-ability for Exec to make changes to cleaning times for different room types -rooms sometimes get "lost" or disconected from ONQ as I transfer to Hotel Effectiveness.

Customer support
4
Ease of use
4
Value for money
4
Implementation
4

Dec 11, 2020

PerfectEngage (by Hotel Effectiveness) Review: Very User Friendly

General Manager from Branded in Auburn (United States)

Recommend 10/10
Full blue star
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What do you like most?

*Very user friendly *Easy to access info needed quickly *Easy to look at (red highlights etc) *Scheduling is easy to use, with requests off and availability displays

What do you dislike or think could be improved?

I really can't think of anything that you could improve on. I have used other systems and this one meets ALL my needs.

Customer support
5
Ease of use
5
Value for money
n/a
Implementation
n/a

Dec 10, 2020

PerfectEngage (by Hotel Effectiveness) Review: Hotel Effectiveness pays for itself

General Manager from Branded in Atlanta (United States)

Recommend 10/10
Full blue star
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Half blue star

What do you like most?

I've utilized Hotel Effectiveness for six years and consider it one of my most useful tools as a general manager. The software is easy to use, and anyone can navigate it with ease. The daily labor check...

What do you dislike or think could be improved?

Something I would like to improve is the ability to enter data quicker. When correcting missed punches or times, auto-complete would be helpful. Also, prepopulate the labor codes for associates that hav...

Customer support
5
Ease of use
4.5
Value for money
5
Implementation
5

Dec 10, 2020

PerfectEngage (by Hotel Effectiveness) Review: Fast and easy

Chief of Maintenance from Hostel in Surrey (Canada)

Recommend 9/10
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What do you like most?

I like the fact that the schedule is user friendly and can add shift times with ease. I also like that you can transfer week to week!

What do you dislike or think could be improved?

nothing I found was challenging just wish I can get in the editing and fix certain things that the admin has control of.

Customer support
5
Ease of use
5
Value for money
n/a
Implementation
n/a

Pricing

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Hotel Effectiveness hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular PerfectEngage (by Hotel Effectiveness) integrations

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