Hotel Effectiveness PerfectEngage by Actabl
4.8 (100 REVIEWS)
HT Score
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Shane, Erin, Scott + 32 more experts recommend Actabl
Read RecommendationsHotel Effectiveness PerfectEngage by Actabl
Ranked 2 (out of 12) in Employee Engagement Software
Eliminate miscommunication and improve enagagement.
93% recommended by 1378 hotels
Rosewood, Montage, Posadas & 1375 others
What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectEngage by Actabl is a robust communication tool designed specifically for the hospitality industry. This platform allows managers to seamlessly message individuals or groups of associates within a hotel. It is particularly valuable for streamlining communication across various departments, ensuring that all employees are on the same page.
PerfectEngage enables hotels to instantly share important announcements or news either company-wide or within a specific hotel. This feature not only boosts efficiency through centralized communications but also improves operational coordination by making sure everyone is informed in real-time.
The system’s secure tracking ensures that all messages are documented, providing accountability and traceability. This makes PerfectEngage an essential component for enhancing internal communication, which in turn positively impacts customer service and operational efficiency. It's a valuable addition to any hotel’s existing business operations, ensuring that staff is well-informed and responsive, leading to an improved overall guest experience.
Capabilities
PerfectEngage
PerfectEngage
Built-in communications tool that allows managers to easily message individuals 1:1 or a group of associates. Hotels can share announcements or news instantly company-wide or within a specific hotel — all tracked in one secure system.
Enhance Employee Communication
Enhance Employee Communication
Built into our labor management solution, PerfectLabor™. Hotel teams can use one platform for communications, scheduling, time-off requests, and wellness check-ins.
Communicate easily and improve team engagement
Communicate easily and improve team engagement
Experience the fastest and easiest way to engage with employees, instantly sharing updates, news, and safety information.
Smart labor solutions
Smart labor solutions
Hotel Effectiveness is the only complete labor management system designed exclusively for hotels and hotel management companies.
Share Announcements
Share Announcements
Use announcements for quick, one-way communication from corporate or hotel leadership to all employees or specific employee groups.
Celebrate Employee Milestones
Celebrate Employee Milestones
Within our solution's newsfeed, birthday and work anniversary posts are autogenerated based on employee birthdate and hire date.
Track Engagement
Track Engagement
Through our simple reporting feature, you can track employee app usage and monitor engagement for each hotel.
Features
Messaging & Communication
4/5 features
Content Management
4/5 features
Feedback & Surveys
4/5 features
Benefits & Recognition
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Available Add-ons & Modules
PerfectWage
Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.
PerfectLabor
Scheduling & Labor Management
Our easy-to-use software solves your hotel's labor crunch, so you can reduce labor costs, increase profits, improve productivity, and sell to full occupancy.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.7/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Effectiveness PerfectEngage by Actabl is the #2 most trending product in the Employee Engagement Software category (out of 12) and the #138 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Actabl Case Studies
References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
Michael Hillier
General Manager @
The Renwick
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
Abraham Rodriguez
Director, Front Office @
Smyth Tribeca
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
Erin Webb
Guest Services Lead @
Wythe Hotel
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
Abraham Rodriguez
Front Office Manager @
Smyth Tribeca
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
John Agosto
General Manager @
Featured Customers
Popularity by Segment
Size
93 | X-Small (1-9 room)
41 | Small (10-24 room)
190 | Medium (25-74 room)
714 | Large (75-199 room)
781 | X-Large (200+ room)
Country
1471 | United States of America
88 | Mexico
40 | Canada
23 | United Kingdom
20 | Sweden
17 | United Arab Emirates
15 | Norway
12 | India
8 | South Africa
7 | Saudi Arabia
6 | Bahamas
6 | Japan
5 | Spain
5 | Ireland
5 | Singapore
5 | Italy
5 | Cyprus
4 | Thailand
4 | Vietnam
4 | China
3 | Austria
3 | Malaysia
3 | Australia
2 | Indonesia
2 | Brazil
2 | Portugal
2 | Cayman Islands
2 | Bahrain
2 | Turkey
2 | Egypt
2 | Oman
2 | Jordan
2 | Qatar
2 | Puerto Rico
2 | Morocco
2 | Pakistan
1 | Finland
1 | Switzerland
1 | Czech Republic
1 | Hong Kong
1 | Belize
1 | France
1 | Denmark
1 | Bangladesh
1 | Kenya
1 | Germany
1 | Belgium
1 | Colombia
1 | Hungary
1 | Turks and Caicos Islands
1 | Kuwait
1 | Fiji
1 | Peru
1 | Cambodia
Type
933 | Branded Hotels
769 | Luxury Hotels
682 | Resorts
601 | Boutiques
596 | Bed & Breakfast & Inns
416 | Airport/Conference Hotels
405 | City Center Hotels
328 | Limited Service & Budget Hotels
180 | Extended Stay & Serviced Apartments
76 | Casinos
62 | Hostels
46 | Vacation Rentals & Villas
41 | RV Parks & Campgrounds
38 | Motels
Region
1599 | North America
91 | Europe
45 | Asia Pacific
37 | Middle East
12 | Central America
11 | Africa
4 | Oceania
4 | South America
Category
606 | Concierge Software
430 | Business Intelligence
385 | Guest Messaging Software
376 | Scheduling & Labor Management
336 | Housekeeping Software
321 | Staff Collaboration Tools
191 | Hotel Maintenance Software
100 | Employee Engagement Software
23 | Staffing & Recruiting Networks
More Products by Actabl
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Actabl's Alice app for its comprehensive task management and labor efficiency tools. Users appreciate features that streamline scheduling, cross-departmental communication, and tracking maintenance tasks. The application helps hotels improve customer satisfaction and operational efficiency by offering tools like guest messaging, labor cost management, and real-time performance tracking. Some areas for improvement include translation accuracy, app responsiveness, and detailed help resources.
AI-generated from the text of customer reviews
Looking for specific info?
10
Awesome Service
Tax Accountant from 100 to 199 room Bed & Breakfast & Inn in Bethlehem (United States of America)
Verified
5 days ago
Everything, its so easy to use and everyone likes it. I love it to interact with everyone. Not too sure what to say now.
United States of America
United States of America
Tax Accountant
Large Hotel
10
Alice beneficts
Concierge from 100 to 199 room Luxury Hotel in Punta de Mita (Mexico)
Verified
5 days ago
The facilities that offer to management every task and to get reports, also the easy access that we have for guests information and is a great book for history.
Mexico
Mexico
Concierge
Large Hotel
10
Unlocking the Future of Hospitality: Reviewing Hotel Tech Report
NIght Audit from 25-49 room Boutique in New York City (United States of America)
Verified
5 days ago
I like that Hotel Tech Report provides in-depth reviews and comparisons of hotel technology solutions, making it easier for hoteliers to find the best tools for their business.
United States of America
United States of America
NIght Audit
Medium Hotel
10
Chief Engineer
Senior Chief Engineer from 200 to 499 room Bed & Breakfast & Inn in Sweimah (Jordan)
Verified
5 days ago
the schedule and arrangement managing the PM and handling the repair work; linked the standard with the work the GITB
Jordan
Jordan
Senior Chief Engineer
X-Large Hotel
10
Love how fast and easy it is to use.
Housekeeping Manager from 100 to 199 room Bed & Breakfast & Inn in Tucson (United States of America)
Verified
6 days ago
I love how I can schedule weeks out in advance. And edit as I go when needing to adjust the schedule.
United States of America
United States of America
Housekeeping Manager
Large Hotel
10
how well the software works
housekeeping manager from 75-99 room Bed & Breakfast & Inn in Moab (United States of America)
Verified
9 months ago
i love using the scheduling system it shows everything down to how many min.it takes to clean the room.the labor management systemis so easy to use as well .
United States of America
United States of America
housekeeping manager
Large Hotel
9
Awesome
GM from 100 to 199 room Bed & Breakfast & Inn in Norwood (United States of America)
Verified
10 months ago
I enjoy the ease of use and the fact that it makes my entire job easier to perform on a daily basis
United States of America
United States of America
GM
Large Hotel
10
Since I have been using Transcendent, we have had much better monitoring of maintenance to be done in our hotel. We have an overview which is greatly appreciated thanks to your software.
Cluster Director Of Engineering from 200 to 499 room Branded Hotel in Bruxelles (Belgium)
Verified
10 months ago
The nominative distribution of tasks, the scoring that motivates the team and the connection between gxp and Transcendent for Work Requests.
Belgium
Belgium
Cluster Director Of Engineering
X-Large Hotel
10
Actabl Makes Work Life Easier!!
from 100 to 199 room Extended Stay & Serviced Apartment in Reno (United States of America)
Verified
10 months ago
I like that I can start each day by checking for Guest Requests, Lost&Found, Luggage, Packages, Internal/External Messages, Etc-All In One Place = Problem Solver = Actabl !!
United States of America
United States of America
Large Hotel
10
Fantastic way to reach out to our guest
group rooms coordinator from 500+ room Bed & Breakfast & Inn in Fernandina Beach (United States of America)
Verified
10 months ago
The best way to keep in contact with out guest and to ensure satisfaction. Staying engaged is the way to be when you a large property.
United States of America
United States of America
group rooms coordinator
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
Showing all answers to: "What does this product or service do well?"
Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.
The ProfitSword business intelligence (BI) platform offers an advanced number of integrations and consolidation of extensive, discreet data from disparate upstream systems. The consolidated and detailed data enables rich reporting to support advanced decision making at portfolio and drill-down levels.
ProfitSword brings all of the information from all hotel properties regardless of type and makes it meaningful, while at the same time being timely. The information is a combination of financial and operational to give decision makers the full view that they need.
The Profitsword application provides the best hospitality BI and financial planning solution on the market today. They are able to integrate with over 250 applications to aggregate data for the user.
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
Question:
What differentiates this product or service from the competition?
Answer:
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Showing all answers to: "What differentiates this product or service from the competition?"
ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.
Beyond the in-platform capabilities, ProfitSword's data structures enable unparalleled downstream integrations to fully automate complex operational and compliance activities, allowing hoteliers and hotel management companies to reduce costs and mitigate risk, while scaling their business.
There are more than a few, but there are 3 keys ones. First, ProfitSword has feeds from every possible different PMS systems. That along with the level of service that comes from the ProfitSword team to make sure that the feeds are working is huge. Second, the lengths that the ProfitSword team will go to make sure that the information is customized to fit each organization. This often means changes to existing reports and creation of new reports and feeds. Lastly, the way the system is built allows for timely information. Without ProfitSword is would take days or often weeks to compile information that ProfitSword refreshes throughout the day.
The budgeting and planning functionality along with the pacing tools offer true ability for hoteliers and managers to maximize revenue and clearly understand the results. The team at Actabl standing behind the product have been incredible to work with over the past 10+ years providing outstanding levels of support for both their customers and partners.
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.
When ready to enable Revenue and Operations teams work smarter and not harder, leave spreadsheets, manual data manipulation, and disconnected solutions behind. Like other leading Hotel Management Companies, leverage ProfitSword to gain actionable insights, and alleviate risk and manual points of failure by automating operations and compliance.
Take the time to review how your track your financial information in advance. How you structure your chart of accounts in your finance system, which cost centers you define and the level of detail that you budget and code transactions will be an important part of what feeds into ProfitSword. Having the right chart of accounts in place will maximize what ProfitSword can tell you about your business. Doing that right takes time to plan and execute, but will make an enormous difference.
Profitsword is a must have application for anyone looking to work with and/or manage a portfolio of hotels especially when there are a number of disparate systems in use. Having all of this data and information in a single application will truly put time back into your day.
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
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