Hotel Effectiveness PerfectEngage by Actabl

4.8 (114 REVIEWS)

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91 out of 100
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Shane, Erin, Scott + 32 more experts recommend Actabl

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Hotel Effectiveness PerfectEngage by Actabl

4.8 (114 REVIEWS)

Ranked 2 (out of 12) in Employee Engagement Software

Eliminate miscommunication and improve enagagement.

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93% recommended by 1571 hotels

Rosewood, Montage, Posadas & 1568 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Actabl’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Actabl's Alice app for its comprehensive task management and labor efficiency tools. Users appreciate features that streamline scheduling, cross-departmental communication, and tracking maintenance tasks. The application helps hotels improve customer satisfaction and operational efficiency by offering tools like guest messaging, labor cost management, and real-time performance tracking. Some areas for improvement include translation accuracy, app responsiveness, and detailed help resources.

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Rosewood, Montage, Posadas & 1568 others

Read their reviews

Support

Supportive

Hoteliers often highlight the support provided by Actabl's Employee Engagement Software, Hotel Effectiveness PerfectEngage, as being highly accessible and consistently responsive. Support is available through multiple channels including chat, phone, and email, allowing issues to be resolved quickly and effectively. Users frequently mention the competence and expertise of the support staff, noting that they are knowledgeable and effective in resolving queries. Additionally, hoteliers appreciate the onboarding support which facilitates a smoother setup and training process for new users, ensuring they quickly become proficient in utilizing the software. The availability of resources such as FAQs, tutorials, and documentation also enhances the user experience by providing comprehensive guidance and assistance.

GM

12 months ago

Verified

... I have not found anything yet that needs to be improved. Maybe the help tab could provide more detailed help ...

See full review

Assistant General Manager

3 months ago

Verified

... This tool is very effective in time management as well as forecasting and budgeting labor costs. The one thing that I would like to see as a feature is an email notification when an associate ...

See full review

Senior Chief Engineer

3 months ago

Verified

... the schedule and arrangement managing the PM and handling the repair work; linked the standard with the work the GITB ...

See full review

Senior Chief Engineer

3 months ago

Verified

... add more requirement such as the log test and some work related to FLS, some generators tests load test... but the overall ...

See full review

Senior Chief Engineer

3 months ago

Verified

... the schedule and arrangement managing the PM and handling the repair work; linked the standard with the work the GITB ...

See full review

Concierge

3 months ago

Verified

... The facilities that offer to management every task and to get reports, also the easy access that we have for guests information and is a great book for history. ...

See full review

Front desk agent

3 months ago

Verified

... The lost and found section labeled logbook is the only section I think could use some major improvements and different ways to access and input info. When you create a ticket it closes the window ...

See full review

Front desk agent

3 months ago

Verified

... All the different ways for interdepartmental communications and lots of different set up options available to hotels and large properties. The guest SMS services is very well put together and makes ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been a game changer. We are all able to look at all the scheduling ...

See full review

F&B Manager

3 months ago

Verified

... Great for any professional to use ...

See full review

Front desk supervisor

2 months ago

Verified

... Everything is perfect for me just fine. I would like to see more training on the navigations through out the software but most of it is self explanatory. ...

See full review

Assistant engineer

2 months ago

Verified

... Vendors are speeding up business rate and are always recommend company, therefore we should also refer to competitiveness of products ...

See full review

Assistant engineer

2 months ago

Verified

... Employee management software, scheduling and labor management as well. staffing and recruiting network all need to be improved with field. ...

See full review

Assistant engineer

2 months ago

Verified

... Vendors are speeding up business rate and are always recommend company, therefore we should also refer to competitiveness of products ...

See full review

GM

2 months ago

Verified

... Leading in the Learning ...

See full review

Housekeeping Supervisor

2 months ago

Verified

... Very user friendly, easy to navigate on hotel operations, support technically is very adapt and easily resolved and adhered to ...

See full review

Housekeeping Supervisor

2 months ago

Verified

... Very user friendly, easy to navigate on hotel operations, support technically is very adapt and easily resolved and adhered to ...

See full review

Housekeeping Supervisor

2 months ago

Verified

... Very user friendly, easy to navigate on hotel operations, support technically is very adapt and easily resolved and adhered to ...

See full review

Housekeeping Supervisor

2 months ago

Verified

... Very user friendly, easy to navigate on hotel operations, support technically is very adapt and easily resolved and adhered to ...

See full review

General Manager

1 months ago

Verified

... Communications to maintenance portal as we are currently using two platforms for PM's of rooms. It would be more time efficiency if they communicated. ...

See full review

Automation

Streamlined

Hoteliers often highlight the automation capabilities of Actabl’s Employee Engagement Software product, Hotel Effectiveness PerfectEngage. The software offers key automation features like the ability to automatically close tickets after a preset timeframe, ensuring that tasks are assigned and completed promptly. This feature reduces the manual effort required to manage open tickets and enhances operational efficiency. Additionally, the platform's capability to facilitate interdepartmental communication and guest engagement through automated SMS services is praised. Tasks related to scheduling and labor cost management are streamlined, which helps leadership maintain oversight and optimize staffing effectively. Overall, the automation features of the platform significantly reduce manual intervention, helping hotels operate more efficiently and improving staff productivity.

GM

12 months ago

Verified

... I enjoy the ease of use and the fact that it makes my entire job easier to perform on a daily basis ...

See full review

Concierge

3 months ago

Verified

... The facilities that offer to management every task and to get reports, also the easy access that we have for guests information and is a great book for history. ...

See full review

Front desk agent

3 months ago

Verified

... All the different ways for interdepartmental communications and lots of different set up options available to hotels and large properties. The guest SMS services is very well put together and makes ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been a game changer. We are all able to look at all the scheduling for each and every department in the hotel which helps us leaders know who is working at all times. This platform was placed into effect about maybe 2 month ago here and I was apprehensive to commit to using this as I have been using Schedule Fly for maybe about 4 years now and I also started using it at my current employer to which it was met with great approval from all management staff and especially the hourly staff. That being said My Hotel Effectiveness has been a great tool to use for myself and also hearing great feedback from our hourly staff has been nice. All in all, I'm excited and very happy to use My Hotel Effectiveness and I'm really curious to see how this platform evolves in the years to come. I will say as I continue to grow in my career and as I continue to use this at my current job and if I see updates ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

Concierge

3 months ago

Verified

... An option to automatic close ticket after time you prefer, it is like when we create alice ticket and no one action it it will go after a specific date. ...

See full review

Concierge

3 months ago

Verified

... An option to automatic close ticket after time you prefer, it is like when we create alice ticket and no one action it it will go after a specific date. ...

See full review

General Manager

1 months ago

Verified

... The app for the housekeeping team and the tool for the front desk to input the task they have completed throughout their shifts. ...

See full review

Integrations

Connected

Hoteliers often mention the excellent integrations provided by Actabl's Employee Engagement Software, specifically Hotel Effectiveness PerfectEngage. Users highlight the range of integrations, noting that the software connects seamlessly with common systems such as property management systems (PMS) and other internal communication platforms. The ease of setting up these integrations is frequently commended, allowing for a more streamlined operations experience without significant technical challenges. Consistency in integration functionality is also appreciated, as users report reliable syncing and connectivity without frequent disruptions. This flexibility allows hoteliers to customize integrations to fit their unique needs, enhancing overall operational efficiency.

Senior Chief Engineer

3 months ago

Verified

... the schedule and arrangement managing the PM and handling the repair work; linked the standard with the work the GITB ...

See full review

Front desk agent

3 months ago

Verified

... Awesome integration between departments ...

See full review

Front desk agent

3 months ago

Verified

... The lost and found section labeled logbook is the only section I think could use some major improvements and different ways to access and input info. When you create a ticket it closes the window before you see the ticket number so you have to research the item to document the ticket number. It would be great if the guests could input or report items that they have lost themselves with places for email address shipping address and payment for shipping information or to select a different option for regaining lost items. Also an option to browse reported items found. Would be nice for system SMS to be able to gather guest info off the cell phone they text with better. or the option to not send welcome texts when guest is staying back to back with 2 different booking method reservations. they are more likely to mark us as spam with repetitive annoying bot produced welcomes and notifications that the guest might see as spam or annoying information. The guests like to see a hotel who uses tech and modern ...

See full review

Front desk agent

3 months ago

Verified

... All the different ways for interdepartmental communications and lots of different set up options available to hotels and large properties. The guest SMS services is very well put together and makes ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

Concierge

3 months ago

Verified

... How easy to edit your tickets and create templates for your convenient and the connection it gives between departments. ...

See full review

Chief Engineer

2 months ago

Verified

... Major improvement can be done by linking with contact numbers or whatsapp numbers to send alerts to Managers for review. ...

See full review

Chief Engineer

2 months ago

Verified

... Major improvement can be done by linking with contact numbers or whatsapp numbers to send alerts to Managers for review. ...

See full review

Chief Engineer

2 months ago

Verified

... Major improvement can be done by linking with contact numbers or whatsapp numbers to send alerts to Managers for review. ...

See full review

Manager

2 months ago

Verified

... Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees ...

See full review

Manager

2 months ago

Verified

... First time user, but very happy! ...

See full review

General Manager

1 months ago

Verified

... Communications to maintenance portal as we are currently using two platforms for PM's of rooms. It would be more time efficiency if they communicated. ...

See full review

General Manager

1 months ago

Verified

... Communications to maintenance portal as we are currently using two platforms for PM's of rooms. It would be more time efficiency if they communicated. ...

See full review

General Manager

1 months ago

Verified

... The app for the housekeeping team and the tool for the front desk to input the task they have completed throughout their shifts. ...

See full review

General Manager

1 months ago

Verified

... Communications to maintenance portal as we are currently using two platforms for PM's of rooms. It would be more time efficiency if they communicated. ...

See full review

General Manager

1 months ago

Verified

... Great for inspections for the managers. ...

See full review

General Manager

1 months ago

Verified

... The app for the housekeeping team and the tool for the front desk to input the task they have completed throughout their shifts. ...

See full review

Value

Balanced

Hoteliers often appreciate the value provided by Actabl’s Employee Engagement Software, Hotel Effectiveness PerfectEngage. They highlight that the platform offers improved time management and effective forecasting and budgeting of labor costs, which are crucial for maximizing ROI. Users find the ability to manage schedules and labor hours beneficial, though some express a desire for additional features like email notifications for time-off requests. The software is perceived as a game-changer for budgeting, providing a significant advantage in understanding labor costs. Overall, hoteliers find the implementation beneficial and look forward to future updates that could further enhance its value.

Assistant General Manager

3 months ago

Verified

... This tool is very effective in time management as well as forecasting and budgeting labor costs. The one thing that I would like to see as a feature is an email notification when an associate requests time off. I like how I am able to manage the housekeeping labor hours daily, it is very helpful in identifying trends of DND as well. I really enjoy the copy and paste from the previous week for scheduling as well. That makes it very helpful when working with associates that have a pretty set ...

See full review

Assistant General Manager

3 months ago

Verified

... The one thing that I would like to see as a feature is an email notification when an associate requests time off or have the ability to print the time off requests, because of my role as the Assistant ...

See full review

Senior Chief Engineer

3 months ago

Verified

... the schedule and arrangement managing the PM and handling the repair work; linked the standard with the work the GITB ...

See full review

NIght Audit

3 months ago

Verified

... Unlocking the Future of Hospitality: Reviewing Hotel Tech Report ...

See full review

Concierge

3 months ago

Verified

... The facilities that offer to management every task and to get reports, also the easy access that we have for guests information and is a great book for history. ...

See full review

Tax Accountant

3 months ago

Verified

... Nothing to improve, I don't think so. Don't know what else to say here. Its great the way it is for sure. ...

See full review

Front desk agent

3 months ago

Verified

... All the different ways for interdepartmental communications and lots of different set up options available to hotels and large properties. The guest SMS services is very well put together and makes texting with guests ...

See full review

Front desk agent

3 months ago

Verified

... The lost and found section labeled logbook is the only section I think could use some major improvements and different ways to access and input info. When you create a ticket it closes the window before you see the ticket number so you have to research the item to document the ticket number. It would be great if the guests could input or report items that they have lost themselves with places for email address shipping address and payment for shipping information or to select a different option for regaining lost items. Also an option to browse reported items found. Would be nice for system SMS to be able to gather guest info off the cell phone they text with better. or the option to not send welcome texts when guest is staying back to back with 2 different booking method reservations. they are more likely to mark us as spam with repetitive annoying bot produced welcomes and notifications that the guest might see as spam or annoying information. The guests like to see a hotel who uses tech ...

See full review

F&B Manager

3 months ago

Verified

... Great for any professional to use ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been a game changer. We are all able to look at all the scheduling for each and every department in the hotel which helps us leaders know who is working at all times. This platform was placed into effect about maybe 2 month ago here and I was apprehensive to commit to using this as I have been using Schedule Fly for maybe about 4 years now and I also started using it at my current employer to which it was met with great approval from all management staff and especially the hourly staff. That being said My Hotel Effectiveness has been a great tool to use for myself and also hearing great feedback from our hourly staff has been nice. All in all, I'm excited and very happy to use My Hotel Effectiveness and I'm really curious to see how this platform evolves in the years to come. I will say as I continue to grow in my career and as I continue to use this at my current job and if I see updates and improvements over time this is something I will highly ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been a game changer. We are all able to look at all the scheduling for each and every department in the hotel which helps us leaders know who is working at all times. This platform was placed into effect about maybe 2 month ago here and I was apprehensive to commit to using this as I have been using Schedule Fly for maybe about 4 years now and I also started using it at my current employer to which it was met with great approval from all management staff and especially the hourly staff. That being said My Hotel Effectiveness has been a great tool to use for myself and also hearing great feedback from our hourly staff has been nice. All in all, I'm excited and very happy to use My Hotel Effectiveness and I'm really curious to see how this platform evolves in the years to come. I will say as I continue to grow in my career and as I continue to use this at my current job and if I see updates and improvements over time this is something I will highly encourage others to use and I can definitely see myself push ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

Front desk agent

3 months ago

Verified

... It comes very handy when messaging guest and datas can be easily understood what i like best about it is that i can set up amenities and print guest boarding passes in a snap it is a great ...

See full review

Front desk supervisor

2 months ago

Verified

... Everything is perfect for me just fine. I would like to see more training on the navigations through out the software but most of it is self explanatory. ...

See full review

GM

2 months ago

Verified

... Leading in the Learning ...

See full review

GM

2 months ago

Verified

... Gaining the knowledge and understand of how labor truly works with a breakdown that is extremely comprehendible. Making communication with staff uncomplicated. ...

See full review

GM

2 months ago

Verified

... Gaining the knowledge and understand of how labor truly works with a breakdown that is extremely comprehendible. Making communication with staff uncomplicated. ...

See full review

GM

2 months ago

Verified

... Gaining the knowledge and understand of how labor truly works with a breakdown that is extremely comprehendible. Making communication with staff uncomplicated. ...

See full review

Manager

2 months ago

Verified

... Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees ...

See full review

Manager

2 months ago

Verified

... Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees engaged and feeling like they've joined a group. I've been wary of big ...

See full review

Manager

2 months ago

Verified

... Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees ...

See full review

Manager

2 months ago

Verified

... Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees ...

See full review

Manager

2 months ago

Verified

... Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees engaged and feeling like they've joined a group. I've been wary of big, corporate ...

See full review

Manager

2 months ago

Verified

... Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees ...

See full review

General Manager

1 months ago

Verified

... Great for inspections for the managers. ...

See full review

Functionality

Reliable

Hoteliers often highlight the functionality of Actabl's Employee Engagement Software product, Hotel Effectiveness PerfectEngage, emphasizing its effectiveness in time management, forecasting, and budgeting labor costs. Users appreciate the tool's ability to handle core tasks including scheduling, labor management, and interdepartmental communication seamlessly. The platform is praised for its reliability, reducing errors through automation of tasks like scheduling and reporting. Its detailed insights and reports are considered actionable and easy to understand, facilitating better decision-making. However, some hoteliers point out the need for additional features such as email notifications for time-off requests and more customizable options for shift trading, indicating that while the feature set is robust, there are opportunities for further enhancements to meet specific user needs.

housekeeping manager

12 months ago

Verified

... i love using the scheduling system it shows everything down to how many min.it takes to clean the room.the labor management systemis so easy to use as well . ...

See full review

Housekeeping Manager

3 months ago

Verified

... I love how I can schedule weeks out in advance. And edit as I go when needing to adjust the schedule. ...

See full review

Assistant General Manager

3 months ago

Verified

... This tool is very effective in time management as well as forecasting and budgeting labor costs. The one thing that I would like to see as a feature is an email notification when an associate ...

See full review

Assistant General Manager

3 months ago

Verified

... This tool is very effective in time management as well as forecasting and budgeting labor costs. The one thing that I would like to see as a feature is an email notification when an associate requests time off. I like how I am able to manage the housekeeping labor hours daily, it is very helpful in identifying trends of DND as well. I really enjoy the copy and paste from the previous ...

See full review

Assistant General Manager

3 months ago

Verified

... This tool is very effective in time management as well as forecasting and budgeting labor costs. The one thing that I would like to see as a feature is an email notification when an associate ...

See full review

Assistant General Manager

3 months ago

Verified

... This tool is very effective in time management as well as forecasting and budgeting labor costs. The one thing that I would like to see as a feature is an email notification when an associate requests ...

See full review

Assistant General Manager

3 months ago

Verified

... This tool is very effective in time management as well as forecasting and budgeting labor costs. The one thing that I would like to see as a feature is an email notification when an associate requests ...

See full review

Senior Chief Engineer

3 months ago

Verified

... add more requirement such as the log test and some work related to FLS, some generators tests load test... but the overall ...

See full review

Senior Chief Engineer

3 months ago

Verified

... the schedule and arrangement managing the PM and handling the repair work; linked the standard with the work the GITB ...

See full review

Concierge

3 months ago

Verified

... Could facilitate the access to your information to obtain more complete reports as well as the option to remove some filters or add if needed. ...

See full review

Tax Accountant

3 months ago

Verified

... Everything, its so easy to use and everyone likes it. I love it to interact with everyone. Not too sure what to say now. ...

See full review

Front desk agent

3 months ago

Verified

... All the different ways for interdepartmental communications and lots of different set up options available to hotels and large properties. The guest SMS services is very well put together and makes ...

See full review

Front desk agent

3 months ago

Verified

... All the different ways for interdepartmental communications and lots of different set up options available to hotels and large properties. The guest SMS services is very well put together and makes texting with guests as well as other employees so easy. The alerts show up no matter what browser screen you have open so that you never miss anything important. Has a great ...

See full review

Front desk agent

3 months ago

Verified

... All the different ways for interdepartmental communications and lots of different set up options available to hotels and large properties. The guest SMS services is very well put together and makes texting with guests as well as other employees so easy. The alerts show up no matter what browser screen you have open so that you never miss anything important. Has a great shift log available to see between all the inner departments throughout the entire day and previous days as well. the room ...

See full review

Front desk agent

3 months ago

Verified

... All the different ways for interdepartmental communications and lots of different set up options available to hotels and large properties. The guest SMS services is very well put together and makes texting with guests as well as other employees so easy. The alerts show up no matter what browser screen you have open so that you never miss anything important. Has a great shift log available to see between all the inner departments throughout the entire day and previous days as well. the room management is awesome and it integrates with the opera cloud operating system magnificently! Couldn't ask for an easier room management option. Love the instant ...

See full review

Front desk agent

3 months ago

Verified

... All the different ways for interdepartmental communications and lots of different set up options available to hotels and large properties. The guest SMS services is very well put together and makes texting with guests as well as other employees so easy. The alerts show up no matter what browser screen you have open so that you never miss anything important. Has a great shift ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been a game changer. We are all able to look at all the scheduling for each and every department ...

See full review

F&B Manager

3 months ago

Verified

... I also use Schedule Fly and the ability for the staff to offer up shifts and trade shifts would be a game changer for this platform. Overall, I would highly recommend using My Hotel Effectiveness to ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

F&B Manager

3 months ago

Verified

... I also use Schedule Fly and the ability for the staff to offer up shifts and trade shifts would be a game changer for this platform. Overall, I would highly recommend using My Hotel Effectiveness to ...

See full review

F&B Manager

3 months ago

Verified

... I also use Schedule Fly and the ability for the staff to offer up shifts and trade shifts would be a game changer for this platform. Overall, I would highly recommend using My Hotel Effectiveness to ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been a game changer. We are all able to look at all the scheduling for each and every department in the hotel which helps us leaders know who is working at all times. This platform was placed into effect about maybe 2 month ago here and I was apprehensive to commit to using this as I have been using Schedule Fly for maybe about 4 years now and I also started using it at my current employer to which it was met with great approval from all management staff and especially the hourly staff. That being said My Hotel Effectiveness has been a great tool to use for myself and also hearing great feedback from our hourly staff has been nice. All in all, I'm excited and very happy to use My Hotel Effectiveness and I'm really curious to see how this platform evolves in the years to come. I will say as I continue to grow in my career and as I continue to use this at my current job and if I see updates ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been a game changer. We are all able to look at all the scheduling ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

F&B Manager

3 months ago

Verified

... I also use Schedule Fly and the ability for the staff to offer up shifts and trade shifts would be a game changer for this platform. Overall, I would highly recommend using My Hotel Effectiveness to ...

See full review

Front desk agent

3 months ago

Verified

... Great Messaging app ...

See full review

Front desk agent

3 months ago

Verified

... Great Messaging app ...

See full review

Front desk agent

3 months ago

Verified

... It comes very handy when messaging guest and datas can be easily understood what i like best about it is that i can set up amenities and print guest boarding passes in a snap it is a great ...

See full review

Front desk agent

3 months ago

Verified

... It comes very handy when messaging guest and datas can be easily understood what i like best about it is that i can set up amenities and print guest boarding passes in a snap it is a great ...

See full review

Front desk agent

3 months ago

Verified

... It comes very handy when messaging guest and datas can be easily understood what i like best about it is that i can set up amenities and print guest boarding passes in a snap it is a great ...

See full review

Concierge

3 months ago

Verified

... How easy to edit your tickets and create templates for your convenient and the connection it gives between departments. ...

See full review

Concierge

3 months ago

Verified

... How easy to edit your tickets and create templates for your convenient and the connection it gives between departments. ...

See full review

Front desk supervisor

2 months ago

Verified

... I enjoy having a quick and fast way at scheduling my employees and this software works wonders for me at getting the job done. ...

See full review

Assistant engineer

2 months ago

Verified

... Employee management software, scheduling and labor management as well. staffing and recruiting network all need to be improved with field. ...

See full review

Assistant engineer

2 months ago

Verified

... Vendors are speeding up business rate and are always recommend company, therefore we should also refer to competitiveness of products ...

See full review

Assistant engineer

2 months ago

Verified

... Employee management software, scheduling and labor management as well. staffing and recruiting network all need to be improved with field. ...

See full review

IT Manager

2 months ago

Verified

... It is an excellent app to address areas of opportunity and provide quality service to our clients. ...

See full review

GM

2 months ago

Verified

... Gaining the knowledge and understand of how labor truly works with a breakdown that is extremely comprehendible. Making communication with staff uncomplicated. ...

See full review

GM

2 months ago

Verified

... Leading in the Learning ...

See full review

Chief Engineer

2 months ago

Verified

... Performance reports are easy to retrieve which makes it easy for management ...

See full review

Manager

2 months ago

Verified

... Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees ...

See full review

Manager

2 months ago

Verified

... The ease of use for users is nice but I wish I could secure my password to the computer. Right now I have to use LastPass and I don't like having yet another app on my phone, just for my job. My phone is new and functional but limited ...

See full review

Manager

2 months ago

Verified

... First time user, but very happy! ...

See full review

Manager

2 months ago

Verified

... The ease of use for users is nice but I wish I could secure my password to the computer. Right now I have to use LastPass and I don't like having yet another app on my phone, just for my job. My ...

See full review

Manager

2 months ago

Verified

... First time user, but very happy! ...

See full review

General Manager

1 months ago

Verified

... Great for inspections for the managers. ...

See full review

General Manager

1 months ago

Verified

... The app for the housekeeping team and the tool for the front desk to input the task they have completed throughout their shifts. ...

See full review

General Manager

1 months ago

Verified

... The app for the housekeeping team and the tool for the front desk to input the task they have completed throughout their shifts. ...

See full review

General Manager

1 months ago

Verified

... Great for inspections for the managers. ...

See full review

General Manager

1 months ago

Verified

... Great for inspections for the managers. ...

See full review

General Manager

1 months ago

Verified

... The app for the housekeeping team and the tool for the front desk to input the task they have completed throughout their shifts. ...

See full review

General Manager

1 months ago

Verified

... The app for the housekeeping team and the tool for the front desk to input the task they have completed throughout their shifts. ...

See full review

User Interface

Intuitive

Hoteliers often praise the user interface of Actabl’s Employee Engagement Software, Hotel Effectiveness PerfectEngage, for its ease of use and user-friendly design. They find navigation intuitive and appreciate the modern, visually appealing graphics. Users highlight that the interface is smart, allowing for efficient use of system alerts and quick access to necessary features. The application and graphics are considered user-friendly, contributing to easy operation and tracking. Despite the overall satisfaction, some suggest more training resources to help new users navigate through the software more effectively, indicating that while the interface is mostly self-explanatory, additional guidance could enhance the user experience for beginners.

Housekeeping Manager

3 months ago

Verified

... I love how I can schedule weeks out in advance. And edit as I go when needing to adjust the schedule. ...

See full review

Housekeeping Manager

3 months ago

Verified

... Love how fast and easy it is to use. ...

See full review

Housekeeping Manager

3 months ago

Verified

... I have no issues just yet with any of the tabs I use. So at this time i would not need to change a thing. ...

See full review

Front desk agent

3 months ago

Verified

... The lost and found section labeled logbook is the only section I think could use some major improvements and different ways to access and input info. When you create a ticket it closes the window before you see the ticket number so you have to research the item to document the ticket number. It would be great if the guests could input or report items that they have lost themselves with places for email address shipping address and payment for shipping information or to select a different option for regaining lost items. Also an option to browse reported items found. Would be nice for system SMS to be able to gather guest info off the cell phone they text with better. or the option to not send welcome texts when guest is staying back to back with 2 different booking method reservations. they are more likely to mark us as spam with repetitive annoying bot produced welcomes and notifications that the guest might see as spam or annoying information. The guests like to see a hotel who uses tech and modern methods of communication, do so without causing more issues then there needs to be. Older guests get very annoyed and less likely to communicate when the technology is difficult ...

See full review

Front desk agent

3 months ago

Verified

... The lost and found section labeled logbook is the only section I think could use some major improvements and different ways to access and input info. When you create a ticket it closes the window ...

See full review

Front desk agent

3 months ago

Verified

... The lost and found section labeled logbook is the only section I think could use some major improvements and different ways to access and input info. When you create a ticket it closes the window before you see the ticket number so you have to research the item to document the ticket number. It would be great if the guests could input or report items that they have lost themselves with places for email address shipping address and payment for shipping information or to select a different option for regaining lost items. Also an option to browse reported items found. Would be nice for system SMS to be able to gather guest info off the cell phone they text with better. or the option to not send welcome ...

See full review

Front desk agent

3 months ago

Verified

... The lost and found section labeled logbook is the only section I think could use some major improvements and different ways to access and input info. When you create a ticket it closes the window ...

See full review

Front desk agent

3 months ago

Verified

... The lost and found section labeled logbook is the only section I think could use some major improvements and different ways to access and input info. When you create a ticket it closes the window before you see the ticket number so you have to research the item to document the ticket number. It would be great if the guests could input or report items that they have lost themselves with places for email address shipping address and payment for shipping information or to select a different option for regaining lost items. Also an option to browse reported items found. Would be nice for system SMS to be able to gather guest info off the cell phone they text with better. or the option to not send welcome texts when guest is staying back to back with 2 different booking method reservations. they are more likely to mark us as spam with repetitive annoying ...

See full review

F&B Manager

3 months ago

Verified

... The ease my staff has on using this platform to check their schedule on the fly has been really helpful. Also, for myself using this platform to make the schedule and look at our labor costs has been ...

See full review

Front desk supervisor

2 months ago

Verified

... Everything is perfect for me just fine. I would like to see more training on the navigations through out the software but most of it is self explanatory. ...

See full review

IT Manager

2 months ago

Verified

... It is an excellent app to address areas of opportunity and provide quality service to our clients. ...

See full review

Chief Engineer

2 months ago

Verified

... Application and graphics are user friendly. Interface is smart. Alerts in system makes it more user friendly to operate and track. ...

See full review

Manager

2 months ago

Verified

... Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees ...

See full review

Manager

2 months ago

Verified

... Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees ...

See full review

General Manager

1 months ago

Verified

... Great for inspections for the managers. ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

User Experience and Interface
Labor Management and Efficiency
Task Management and Scheduling
Guest Communication and Satisfaction
Customization and Configurability
Help and Support Documentation
App Responsiveness and Performance
Integration with Other Software
Translation and Multilingual Support

What Types of Hotels Actabl is Popular For

Size

849 | Large (75-199 room)

204 | Medium (25-74 room)

40 | Small (10-24 room)

873 | X-Large (200+ room)

99 | X-Small (1-9 room)

Country

1661 | United States of America

92 | Mexico

46 | Canada

26 | United Kingdom

20 | Sweden

19 | United Arab Emirates

16 | India

15 | Norway

10 | Spain

9 | South Africa

7 | Saudi Arabia

6 | Italy

6 | Japan

6 | Bahamas

5 | Cyprus

5 | Ireland

5 | Thailand

5 | Singapore

5 | Malaysia

4 | China

4 | Indonesia

4 | Vietnam

3 | Austria

3 | Egypt

3 | Turkey

3 | Australia

3 | Cayman Islands

3 | Morocco

2 | Bahrain

2 | Belgium

2 | Portugal

2 | Brazil

2 | Jordan

2 | Peru

2 | Oman

2 | Turks and Caicos Islands

2 | Puerto Rico

2 | Pakistan

2 | Qatar

1 | Poland

1 | Montenegro

1 | Bangladesh

1 | Denmark

1 | France

1 | Belize

1 | Hong Kong

1 | Czech Republic

1 | Greece

1 | Switzerland

1 | Rwanda

1 | Finland

1 | Laos

1 | Maldives

1 | Albania

1 | Panama

1 | Ethiopia

1 | Kenya

1 | Germany

1 | Colombia

1 | Hungary

1 | Kazakhstan

1 | Kuwait

1 | Fiji

1 | Cambodia

Type

684 | Bed & Breakfast & Inns

738 | Boutiques

1088 | Branded Hotels

91 | Casinos

475 | City Center Hotels

528 | Airport/Conference Hotels

199 | Extended Stay & Serviced Apartments

80 | Hostels

389 | Limited Service & Budget Hotels

900 | Luxury Hotels

43 | Motels

786 | Resorts

44 | RV Parks & Campgrounds

52 | Vacation Rentals & Villas

Region

1799 | North America

105 | Europe

57 | Asia Pacific

4 | Oceania

41 | Middle East

6 | South America

14 | Central America

15 | Africa

Category

409 | Guest Messaging Software

646 | Concierge Software

337 | Staff Collaboration Tools

395 | Housekeeping Software

286 | Hotel Maintenance Software

114 | Employee Engagement Software

482 | Scheduling & Labor Management

31 | Staffing & Recruiting Networks

459 | Business Intelligence

Didn’t find what you were looking for?

What is Actabl?

Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectEngage by Actabl is a robust communication tool designed specifically for the hospitality industry. This platform allows managers to seamlessly message individuals or groups of associates within a hotel. It is particularly valuable for streamlining communication across various departments, ensuring that all employees are on the same page. PerfectEngage enables hotels to instantly share important announcements or news either company-wide or within a specific hotel. This feature not only boosts efficiency through centralized communications but also improves operational coordination by making sure everyone is informed in real-time. The system’s secure tracking ensures that all messages are documented, providing accountability and traceability. This makes PerfectEngage an essential component for enhancing internal communication, which in turn positively impacts customer service and operational efficiency. It's a valuable addition to any hotel’s existing business operations, ensuring that staff is well-informed and responsive, leading to an improved overall guest experience.

View website

Capabilities

PerfectEngage

Enhance Employee Communication

Communicate easily and improve team engagement

Smart labor solutions

Share Announcements

Features

Messaging & Communication

4/5 features

Content Management

4/5 features

Feedback & Surveys

4/5 features

Benefits & Recognition

4/5 features

Workflow Automation

4/5 features

Available Add-ons & Modules

PerfectWage

Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.

PREMIUM ADD-ON

PerfectLabor

Scheduling & Labor Management
Our easy-to-use software solves your hotel's labor crunch, so you can reduce labor costs, increase profits, improve productivity, and sell to full occupancy.

PREMIUM ADD-ON

Actabl Reviews Summary

4.8
Excellent
114 reviews
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5

Recommended by

Branded Hotels 93% recommended by 1088 Branded Hotels
Luxury Hotels 93% recommended by 900 Luxury Hotels
Resorts 92% recommended by 786 Resorts
Boutiques 93% recommended by 738 Boutiques
Bed & Breakfast & Inns 94% recommended by 684 Bed & Breakfast & Inns
Airport/Conference Hotels 92% recommended by 528 Airport/Conference Hotels
City Center Hotels 94% recommended by 475 City Center Hotels
Limited Service & Budget Hotels 94% recommended by 389 Limited Service & Budget Hotels
Extended Stay & Serviced Apartments 94% recommended by 199 Extended Stay & Serviced Apartments
Casinos 93% recommended by 91 Casinos
Hostels 93% recommended by 80 Hostels
Vacation Rentals & Villas 96% recommended by 52 Vacation Rentals & Villas
RV Parks & Campgrounds 90% recommended by 44 RV Parks & Campgrounds
Motels 95% recommended by 43 Motels

Achievements

Trending Product

This vendor's trending score is rising, Hotel Effectiveness PerfectEngage by Actabl is the #2 most trending product in the Employee Engagement Software category (out of 12) and the #148 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Actabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
91 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Actabl Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Actabl Average Actabl

Get an Instant Price Estimate

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No matching results

1

Success Stories

5

References

10

Featured Customers

More Products by Actabl

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ALICE Guest Services by Actabl Concierge Software

Equip your front desk agents and concierge to not only meet, but exceed guest expectations at scale. Track and respond to requests and complaints in seconds to achieve the ultimate guest satisfaction with fast, personalized service.

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Hotel Effectiveness PerfectLabor™ by Actabl Scheduling & Labor Management

In an uncertain world, Hotel Effectiveness is absolutely essential to maximize revenue and profits! Using Hotel Effectiveness you can reduce turnover, while getting all rooms available to sell, even in tight labor markets where team members are limited. Hotel Effectiveness® delivers smart labor solutions that counter the unprecedented labor shortage and skyrocketing wage rates— our products are so valuable that 1 in 5 U.S. hotels and over 10,000 hotel managers are using them right now. PerfectLabor™, our super-easy to use labor planning solution, expertly matches your team members and each shift staffed to exact guest demand — so you can get by with less labor. And, our innovative tools let you free up managers' time, letting them post and fill open shifts quickly, pool labor across properties, and limit costly overtime and contract labor.

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ProfitSword by Actabl Business Intelligence

For over 20 years ProfitSword's mission has been to transform the hospitality industry by "Empowering People and Inspiring Success" with leading-edge business intelligence software coupled with our exceptional service. More than 100 hotel owner/operators, franchisees, property management companies, and brands and more than 3,500 businesses rely on ProfitSword to create a single source of truth for efficient, real-time decision making. We help our partners simplify data collection, organization, and reporting with powerful web-based tools that enable them to reduce labor costs, eliminate human error, improve accuracy, boost visibility and accountability, plan for the future, and optimize performance across their entire organization.

4.7 (459 REVIEWS)

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ALICE Guest Messaging by Actabl Guest Messaging Software

Send direct, automated, or hotel-wide broadcast messages to hotel guests, giving you multiple options for real-time, contactless communication.

4.6 (409 REVIEWS)

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ALICE Housekeeping by Actabl Housekeeping Software

Enable your housekeeping department to be in constant communication with mobile functionality for all users to send and receive requests from each department, wherever they are on property. With housekeeping integrated into your hotel’s PMS, gain instant insight into room status.

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ALICE Service Delivery by Actabl Staff Collaboration Tools

Help hotel staff work together as one cohesive team instead of in siloed departments. Ensure all requests are met consistently and on time, without radios, paper, pens, or physical contact.

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Transcendent by Actabl Hotel Maintenance Software

Transcendent provides the hospitality industry's most robust and customizable asset preservation software to some of the world’s largest hotel enterprises. Our software helps property executives and facility managers track and protect their assets and documents, efficiently manage their maintenance operations, ensure safety and accountability within their workforce, and make informed capital planning decisions leveraging asset-specific data. Our product is coupled with world-class customer service, and we are committed to helping your hotels maximize the lives and reliability of their assets, optimize their maintenance operations, and improve their reputation.

4.6 (286 REVIEWS)

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Hotel Effectiveness PerfectEngage by Actabl Employee Engagement Software

PerfectEngage™ is a built-in communications tool that allows managers to easily message individuals or groups of associates. Hotels can share announcements or news instantly company-wide or within a specific hotel — all tracked in one secure system.

4.8 (114 REVIEWS)

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Hotel Effectiveness PerfectWage by Actabl Staffing & Recruiting Networks

In a tight labor market, hotels feel pressure to increase wages in order to remain competitive, but not having real market data can lead to poor decisions. We can help you hire the best talent with wage rates based on the market.

4.8 (31 REVIEWS)

Actabl Reviews

Hotelier Rating

Excellent
1690
Very Good
224
Average
102
Poor
46
Terrible
31

Property Size

  • X-Small (99)
  • Small (40)
  • Medium (204)
  • Large (849)
  • X-Large (873)

Country

  • United States of America
    United States of America
    (1661)
  • Mexico
    Mexico
    (92)
  • Canada
    Canada
    (46)
  • United Kingdom
    United Kingdom
    (26)
  • Sweden
    Sweden
    (20)
  • United Arab Emirates
    United Arab Emirates
    (19)
  • India
    India
    (16)
  • Norway
    Norway
    (15)
  • Spain
    Spain
    (10)
  • South Africa
    South Africa
    (9)
  • Saudi Arabia
    Saudi Arabia
    (7)
  • Italy
    Italy
    (6)
  • Japan
    Japan
    (6)
  • Bahamas
    Bahamas
    (6)
  • Cyprus
    Cyprus
    (5)
  • Ireland
    Ireland
    (5)
  • Thailand
    Thailand
    (5)
  • Singapore
    Singapore
    (5)
  • Malaysia
    Malaysia
    (5)
  • China
    China
    (4)
  • Indonesia
    Indonesia
    (4)
  • Vietnam
    Vietnam
    (4)
  • Austria
    Austria
    (3)
  • Egypt
    Egypt
    (3)
  • Turkey
    Turkey
    (3)
  • Australia
    Australia
    (3)
  • Cayman Islands
    Cayman Islands
    (3)
  • Morocco
    Morocco
    (3)
  • Bahrain
    Bahrain
    (2)
  • Belgium
    Belgium
    (2)
  • Portugal
    Portugal
    (2)
  • Brazil
    Brazil
    (2)
  • Jordan
    Jordan
    (2)
  • Peru
    Peru
    (2)
  • Oman
    Oman
    (2)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (2)
  • Puerto Rico
    Puerto Rico
    (2)
  • Pakistan
    Pakistan
    (2)
  • Qatar
    Qatar
    (2)
  • Poland
    Poland
    (1)
  • Montenegro
    Montenegro
    (1)
  • Bangladesh
    Bangladesh
    (1)
  • Denmark
    Denmark
    (1)
  • France
    France
    (1)
  • Belize
    Belize
    (1)
  • Hong Kong
    Hong Kong
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Greece
    Greece
    (1)
  • Switzerland
    Switzerland
    (1)
  • Rwanda
    Rwanda
    (1)
  • Finland
    Finland
    (1)
  • Laos
    Laos
    (1)
  • Maldives
    Maldives
    (1)
  • Albania
    Albania
    (1)
  • Panama
    Panama
    (1)
  • Ethiopia
    Ethiopia
    (1)
  • Kenya
    Kenya
    (1)
  • Germany
    Germany
    (1)
  • Colombia
    Colombia
    (1)
  • Hungary
    Hungary
    (1)
  • Kazakhstan
    Kazakhstan
    (1)
  • Kuwait
    Kuwait
    (1)
  • Fiji
    Fiji
    (1)
  • Cambodia
    Cambodia
    (1)

Region

  • North America
    North America
    (1799)
  • Europe
    Europe
    (105)
  • Asia Pacific
    Asia Pacific
    (57)
  • Oceania
    Oceania
    (4)
  • Middle East
    Middle East
    (41)
  • South America
    South America
    (6)
  • Central America
    Central America
    (14)
  • Africa
    Africa
    (15)

Hoteliers say

Hoteliers like Actabl's Alice app for its comprehensive task management and labor efficiency tools. Users appreciate features that streamline scheduling, cross-departmental communication, and tracking maintenance tasks. The application helps hotels improve customer satisfaction and operational efficiency by offering tools like guest messaging, labor cost management, and real-time performance tracking. Some areas for improvement include translation accuracy, app responsiveness, and detailed help resources.

AI-generated from the text of customer reviews

User Experience and Interface
Labor Management and Efficiency
Task Management and Scheduling
Guest Communication and Satisfaction
Customization and Configurability
Help and Support Documentation
App Responsiveness and Performance
Integration with Other Software
Translation and Multilingual Support

Looking for specific info?

9

Great for inspections for the managers.

General Manager from 100 to 199 room Boutique in Gahanna (United States of America)

Verified
1 months ago
The app for the housekeeping team and the tool for the front desk to input the task they have completed throughout their shifts.
Country United States of America
General Manager
Large Hotel
Share review
6

First time user, but very happy!

Manager from 200 to 499 room Boutique in Portland (United States of America)

Verified
2 months ago
Hi, I'm new to this job, and my company had enrolled me into this program but find it amazing that we have resources like this. Cant wait to dive in some more. I like that it gets us employees engaged and feeling like they've joined a group. I've been wary of big, corporate companies, but this has been a delight to find while joining this c...
Country United States of America
Manager
X-Large Hotel
Share review
Kara from Actabl replied
Thank you for taking the time to leave a review for Actabl! We value your feedback!
9

Performance reports are easy to retrieve which makes it easy for management

Chief Engineer from 200 to 499 room Bed & Breakfast & Inn in Mumbai (India)

Verified
2 months ago
Application and graphics are user friendly. Interface is smart. Alerts in system makes it more user friendly to operate and track.
Country India
Chief Engineer
X-Large Hotel
Share review
Kara from Actabl replied
Thank you for taking the time to leave a review! Your feedback and suggestions make us better!
10

Amazing system and user friendly

Housekeeping Supervisor from 500+ room Branded Hotel in Kuala Lumpur (Malaysia)

Verified
2 months ago
Very user friendly, easy to navigate on hotel operations, support technically is very adapt and easily resolved and adhered to
Country Malaysia
Housekeeping Supervisor
X-Large Hotel
Share review
Kara from Actabl replied
Thank you for taking the time to leave a review! Your feedback and suggestions make us better!
10

Leading in the Learning

GM from 100 to 199 room Bed & Breakfast & Inn in Fresno (United States of America)

Verified
2 months ago
Gaining the knowledge and understand of how labor truly works with a breakdown that is extremely comprehendible. Making communication with staff uncomplicated.
Country United States of America
GM
Large Hotel
Share review
Kara from Actabl replied
Thank you for taking the time to leave a review for Actabl! We value your feedback!
10

It is an excellent app to address areas of opportunity and provide quality service to our clients.

IT Manager from 200 to 499 room Branded Hotel in Boca del Rio (Mexico)

Verified
2 months ago
What I like most about the experience is report bugs instantly, follow up on reports, attention to external and internal clients
Country Mexico
IT Manager
X-Large Hotel
Share review
Kara from Actabl replied
Thank you for taking the time to leave a review for Actabl! We value your feedback!
9

Alice

Front Desk Agent from 25-49 room Luxury Hotel in Nome (United States of America)

Verified
2 months ago
I liked how it was color coded and really easy to navigate. Made it simple, but detailed at the same time.
Country United States of America
Front Desk Agent
Medium Hotel
Share review
Kara from Actabl replied
Thank you for taking the time to leave a review! Your feedback and suggestions make us better!
10

Actabl review

Assistant engineer from 200 to 499 room Branded Hotel in Kigali (Rwanda)

Verified
2 months ago
Vendors are speeding up business rate and are always recommend company, therefore we should also refer to competitiveness of products
Country Rwanda
Assistant engineer
X-Large Hotel
Share review
Kara from Actabl replied
Thank you for taking the time to leave a review! Your feedback and suggestions make us better!
10

schedule, labor

Front desk supervisor from 100 to 199 room Boutique in Baton Rouge (United States of America)

Verified
2 months ago
I enjoy having a quick and fast way at scheduling my employees and this software works wonders for me at getting the job done.
Country United States of America
Front desk supervisor
Large Hotel
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Kara from Actabl replied
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10

Amazing platform

Concierge from 100 to 199 room Boutique in Dubai (United Arab Emirates)

Verified
3 months ago
How easy to edit your tickets and create templates for your convenient and the connection it gives between departments.
Country United Arab Emirates
Concierge
Large Hotel
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Kara from Actabl replied
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Along with providing a well-acclaimed platform for operational forecasting and business intelligence, Actabl has been jointly committed with other best in class solutions, like M3, to minimize gaps - providing hoteliers with solutions that really work well together.

by Shane Middleton (M3) on January 12, 2025

Question:

What differentiates this product or service from the competition?

Answer:

ProfitSword has been dedicated to meeting hoteliers where they are. Driving functionality and service in the direction that meets the changing needs of the customer rapidly. Putting customers first, Actabl has even joined forces with other competitors in order to provide today's hoteliers with the tools they need.

by Shane Middleton (M3) on January 12, 2025

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My advice to a hotelier considering this product or service would be to expect a high level of service and to be intentional about your end goals. These solutions can be powerful and Actabl has the right guidance to deliver results.

by Shane Middleton (M3) on January 12, 2025

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Are you a consultant or vendor that recommends Actabl? Leave a recommendation

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3 years ago

ALICE Kicks Off 2022 with Seven HotelTechAwards including #1 Best Housekeeping & #1 Best Concierge Technology Solution

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Support

Verified Support

Actabl has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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2025

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