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Hotel Effectiveness PerfectEngage by Actabl
4.7 (157 REVIEWS)
HT Score
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Cagri, Lindsey, Johnny + 52 more experts recommend Actabl
Read Recommendations
Hotel Effectiveness PerfectEngage by Actabl
Ranked 2 (out of 12) in Employee Engagement Software
2026 Finalist
HotelTechAwards
Hoteliers voted Actabl as the #2 Employee Engagement Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldUnify communication and build stronger team connection.
92% recommended by 1798 hotels
Rosewood, Montage, Posadas & 1795 others
Bell - AI powered product analyst
I analyzed all of Actabl’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
The employee engagement software by Actabl is valued in the hotel industry for enhancing team communication and improving employee satisfaction through its robust feedback and training systems. However, it needs better integration of tools like chat and scheduling to streamline workflows and improve productivity. The software aids in increasing employee retention by fostering a collaborative culture, though it could benefit from clearer strategic direction and a more structured onboarding process to fully support hotel operations.
Rosewood, Montage, Posadas & 1795 others
Read their reviewsWhat Types of Hotels Actabl is Popular For
Size
43 | X-Small (1-9 room)
121 | Small (10-49 room)
348 | Mid-Sized (50-99 room)
1531 | Large (100-499 room)
385 | X-Large (500+ room)
Country
1969 | United States
96 | Mexico
61 | Canada
27 | United Kingdom
24 | United Arab Emirates
19 | Sweden
17 | India
15 | Norway
11 | Turkey
10 | South Africa
10 | Spain
9 | Saudi Arabia
7 | Japan
7 | Italy
6 | Indonesia
6 | Ireland
5 | Thailand
5 | Singapore
5 | Bahamas
5 | Cyprus
4 | Malaysia
4 | Vietnam
4 | Australia
4 | China
3 | Brazil
3 | Cayman Islands
3 | Morocco
3 | Netherlands
3 | Colombia
3 | Hungary
3 | Austria
3 | Egypt
3 | Bahrain
2 | Ethiopia
2 | Sri Lanka
2 | Czech Republic
2 | Turks and Caicos Islands
2 | Kazakhstan
2 | Peru
2 | Montenegro
2 | Qatar
2 | Oman
2 | Jordan
2 | Puerto Rico
2 | Portugal
2 | Belgium
2 | Pakistan
1 | Finland
1 | Philippines
1 | Greece
1 | French Polynesia
1 | France
1 | Hong Kong
1 | Belize
1 | Rwanda
1 | Switzerland
1 | Denmark
1 | Azerbaijan
1 | Guatemala
1 | Poland
1 | Laos
1 | Maldives
1 | Albania
1 | Panama
1 | Kenya
1 | Germany
1 | Bangladesh
1 | Kuwait
1 | Fiji
1 | Cambodia
Type
1354 | Branded Hotels
1110 | Luxury Hotels
1028 | Boutique Hotels
966 | Resorts
860 | Bed & Breakfast & Inns
840 | Airport/Conference Hotels
648 | City Center Hotels
498 | Limited Service & Budget Hotels
233 | Extended Stay & Serviced Apartments
109 | Casinos
105 | Hostels
83 | Vacation Rentals & Villas
63 | Motels
61 | RV Parks & Campgrounds
Region
2126 | North America
114 | Europe
66 | Asia Pacific
56 | Middle East
17 | Africa
13 | Central America
10 | South America
6 | Oceania
Category
734 | Concierge Software
612 | Scheduling & Workforce Management
524 | Housekeeping Software
521 | Business Intelligence
450 | Hotel Maintenance Software
407 | Staff Collaboration Tools
157 | Employee Engagement Software
104 | Hotel Accounting Software
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What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectEngage by Actabl is a comprehensive workforce and task management platform designed specifically for the hospitality industry. It enhances operational efficiency by streamlining scheduling, cross-departmental communication, and maintenance task tracking. This platform aids in improving customer satisfaction and operational outcomes through tools like guest messaging, labor cost management, and real-time performance tracking. PerfectEngage facilitates instant communication through a secure hub, allowing managers to share updates and alerts across properties easily, ensuring the hotel team remains informed and engaged.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Actabl products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Actabl Reviews Analyzed: 5
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Actabl Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Actabl
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Actabl's Provided Description:
"PerfectEngage™ makes it easy for managers to reach individuals or groups instantly. Share updates, announcements, or alerts across one property or the entire portfolio — all managed in a single, secure communication hub designed to keep everyone informed and engaged."
FAQs
Capabilities
Simplify Communication Across Every Property
Simplify Communication Across Every Property
PerfectEngage™ is a secure, built-in communication hub that connects hotel leaders and staff in real time. Managers can message individuals, departments, or entire properties instantly — sharing updates, announcements, and alerts in one centralized platform. Every message is tracked for visibility and accountability, keeping teams aligned, informed, and engaged across every property and portfolio.
Connect Teams Through One Unified Platform
Connect Teams Through One Unified Platform
PerfectEngage™ lets hotel teams manage communication, scheduling, time-off requests, and wellness check-ins all in one place. Managers and employees stay connected through a single, easy-to-use system that keeps operations running smoothly and engagement high — replacing scattered tools and messages with clear, coordinated communication across departments and properties.s check-ins.
Keep Every Team Informed and Engaged
Keep Every Team Informed and Engaged
PerfectEngage™ gives hotel teams the fastest, easiest way to share information and stay connected. Instantly send updates, safety alerts, or company news to specific groups or entire properties. With built-in tracking and a mobile-friendly design, every employee stays informed — reducing confusion, increasing accountability, and creating a more connected and motivated workforce.
The Complete Labor Intelligence Platform for Hotels
The Complete Labor Intelligence Platform for Hotels
Hotel Effectiveness® is the only end-to-end labor management solution built specifically for hotels and hotel management companies. From forecasting and scheduling to communication and benchmarking, it unites every aspect of workforce management in one platform. Designed by hoteliers for hoteliers, it gives leaders the clarity and control to optimize labor costs, improve productivity, and protect profitability across every property.
Instantly Share News Across Teams and Properties
Instantly Share News Across Teams and Properties
Keep every employee informed with quick, one-way announcements from corporate or property leadership. PerfectEngage™ allows managers to share updates, policies, or news across specific teams, departments, or the entire company — all in one secure, centralized feed.
Recognize and Celebrate Your Team
Recognize and Celebrate Your Team
The built-in newsfeed celebrates birthdays and work anniversaries automatically, based on employee records — helping leaders acknowledge team members’ contributions effortlessly. These small but meaningful moments strengthen engagement, boost morale, and build a culture of appreciation across every property and department.
Measure Communication and Team Participation
Measure Communication and Team Participation
Monitor how your team connects and communicates with built-in engagement reporting.
Features
Messaging & Communication
4/5 features
Content Management
4/5 features
Feedback & Surveys
4/5 features
Benefits & Recognition
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Available Add-ons & Modules
PerfectWage
Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.
PerfectLabor
Scheduling & Workforce Management
Our easy-to-use software solves your hotel's labor crunch, so you can reduce labor costs, increase profits, improve productivity, and sell to full occupancy.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Effectiveness PerfectEngage by Actabl is the #2 most trending product in the Employee Engagement Software category (out of 12) and the #127 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #2 Employee Engagement Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Actabl Case Studies
How Agnelo Fernandes is Making Cote Hospitality Epic
Nisswa (United States)
How Onvo Hospitality Took Control of Labor and Costs with Daily Visibility
How Aperture Hotels Protected Returns in a Tight Market
How Raymond Management Company Reduced Overtime and Strengthened Team Balance with Hotel Effectiveness
Sage Hospitality Group Elevates F&B Performance with Hotel Effectiveness by Actabl
Elevating the World's Leading Luxury Hotel Experience
Marrakech (Morocco)
References
Actabl doesn’t have any references available
Featured Customers
More Products by Actabl
Hotelier Rating
Looking for specific info?
10
Schedule control that keeps housekeeping on target — with room for simpler training and access
Front Desk Supervisor from 75-99 room Branded Hotel in Ridgecrest (United States)
Verified
1 days ago
What I like the most about Actabl is that I can create, send, and modify the current schedule. I can also view and assign housekeeping room cleans for the day, ensuring efficiency in knowing if we are on target. If we are not, I can facilitate that communication with the staff.
United States
United States
Front Desk Supervisor
Mid-Sized Hotel
10
Easy, efficient payroll communication — check-in feels too frequent
Front Office Manager from 75-99 room Boutique in Oklahoma City (United States)
Verified
2 days ago
I love how easy the system is and how efficient it works. My team loves how great the system communicates with our payroll system.
United States
United States
Front Office Manager
Mid-Sized Hotel
10
Easy reporting and quick data access — integration and housekeeping totals need work
Regional Director of Operations from 200 to 499 room Branded Hotel in Fort Worth (United States)
Verified
2 days ago
The ease of use of the system. Quick access to data, easy reporting, and an easy navigable interface. The ability to breakdown data via the large number of reports makes my job much easier.
United States
United States
Regional Director of Operations
Large Hotel
10
Easy Support
Experience Ambassador from 200 to 499 room Boutique in New York City (United States)
Verified
6 months ago
Alice has help me learn tremendously in the industry because its seamless and easy to use it is an added asset to the experience of the guest. Which makes what we do more personal and effective.
United States
United States
Experience Ambassador
Large Hotel
10
No Malice concerning Alice!!
Front Office Agent from 200 to 499 room Bed & Breakfast & Inn in Baltimore (United States)
Verified
6 months ago
I love how fast, easy and consolidating Alice is. It's a one stop shop for communication and hotel management. I highly recommend Alice!
United States
United States
Front Office Agent
Large Hotel
10
Hotel and Team management.
Assistant General Manager from 75-99 room Bed & Breakfast & Inn in Johnson City (United States)
Verified
6 months ago
I enjoy the ability to monitor staffing, schedule, and the ability to streamline efficiency standards. The ease of reporting has provided me with sufficient information to greatly leverage and benefit my team.
United States
United States
Assistant General Manager
Mid-Sized Hotel
7
It is very complete
Coordinator MP from 200 to 499 room Luxury Hotel in Cabo San Lucas (Mexico)
Verified
6 months ago
It's a platform for comprehensively controlling preventative maintenance and incident resolution; you can adjust almost anything with the necessary permissions.
Mexico
Mexico
Coordinator MP
Large Hotel
10
Communication
F&B Manager from 200 to 499 room Bed & Breakfast & Inn in Minneapolis (United States)
Verified
7 months ago
I love that it updates the team real time when there are schedule changes. This alongside a quick text keeps the team accountable and present.
United States
United States
F&B Manager
Large Hotel
10
User Friendly and Intuitive
Banquet Manager from 200 to 499 room Branded Hotel in Lincoln (United States)
Verified
7 months ago
What stands out e most is how user-friendly and intuitive is, easy for me to adapt to using without a steep learning curve. The real-time insights and reporting tools have helped me make smarter, more informed decisions. A real game changer!
United States
United States
Banquet Manager
Large Hotel
10
Scheduling & Workforce Management
Assistant General Manager from 200 to 499 room Boutique in Tyler (United States)
Verified
7 months ago
It is so easy to schedule my shifts and monitor the overage per day. It helps me stay on track.
United States
United States
Assistant General Manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Actabl excels at delivering a comprehensive, data-driven operations platform tailored specifically for the hospitality industry. Their greatest strength is the seamless integration of four powerful solutions into one ecosystem that unifies labor management, business intelligence, daily operations, and asset maintenance. This connected approach provides hotel teams with unprecedented visibility across departments, transforming scattered data into clear, actionable insights. In particular, ProfitSword excels at delivering powerful business intelligence, forecasting, and performance reporting specifically tailored for the hospitality industry. Its greatest strength lies in transforming complex hotel data into clear, accurate, real-time insights that guide strategic decision-making.
Showing all answers to: "What does this product or service do well?"
Actabl excels at delivering a comprehensive, data-driven operations platform tailored specifically for the hospitality industry. Their greatest strength is the seamless integration of four powerful solutions into one ecosystem that unifies labor management, business intelligence, daily operations, and asset maintenance. This connected approach provides hotel teams with unprecedented visibility across departments, transforming scattered data into clear, actionable insights.
In particular, ProfitSword excels at delivering powerful business intelligence, forecasting, and performance reporting specifically tailored for the hospitality industry. Its greatest strength lies in transforming complex hotel data into clear, accurate, real-time insights that guide strategic decision-making.
Actabl’s strength lies in its integrated nature. By connecting business intelligence, labor management, and on-property operations into a unified suite, Actabl not only provides hotels with superior data visibility but also empowers their teams to act proactively to drive profitability and enhance service delivery. Their commitment to extensive integrations, including strategic alliances like ours with Cloudbeds, further solidifies their position as a critical, forward-thinking solution in the hotel technology ecosystem. Actabl truly helps hoteliers achieve operational excellence.
Actabl allows hotel industry platform to easily API into their software platforms, enhancing the guest experience and enabling us to add value to our clients. Actable is one of the few companies that offers a full suite
Alice's ticketing system excels at centralizing hotel operations, streamlining guest requests, and improving cross-department communication—especially for housekeeping and engineering teams. Its strength lies in clear task routing, SLA tracking, and a mobile-first workflow that keeps staff coordinated and accountable. Many hotels use ALICE alongside Canary, where Canary Messaging integrates directly with their ticketing platform, enabling seamless guest-to-staff communication and automated ticket creation.
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
Question:
What differentiates this product or service from the competition?
Answer:
Actabl differentiates itself by delivering a holistic, deeply integrated, hotel-specific operations ecosystem that moves beyond traditional point solutions and enables hotels to run smarter, leaner, and more profitably.
Showing all answers to: "What differentiates this product or service from the competition?"
Actabl differentiates itself by delivering a holistic, deeply integrated, hotel-specific operations ecosystem that moves beyond traditional point solutions and enables hotels to run smarter, leaner, and more profitably.
Actabl's key differentiator is its unified suite of four best-in-class solutions (ProfitSword BI, Hotel Effectiveness Labor, Alice Operations, and Transcendent Asset Management). No other competitor offers this seamless integration of financial forecasting, demand-driven labor optimization, and on-property task management in one hospitality-specific platform. This single source of truth connects profitability metrics to daily operations, enabling hoteliers to instantly translate data insights into actionable results and maximized profit margins
I don't know of any other company offering the level of integration that they offer. They have a full suite of solutions for back office communication, creating more efficient communication for hotel staff and guests
ALICE differentiates itself by combining concierge tools, housekeeping, and maintenance into one unified operations platform rather than relying on separate, siloed systems. Its mobile-first design and real-time cross-department visibility make it especially effective at keeping teams coordinated and accountable. Many properties also pair ALICE with Canary Messaging, which integrates directly with their ticketing workflow to connect guest requests seamlessly into ALICE’s operations system.
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Actabl is most effective when deployed with intention and cross-department alignment. The more clearly you define your operational goals up front, the more value you will unlock from the platform. It is a great tool that will provide an ROI many times over.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Actabl is most effective when deployed with intention and cross-department alignment. The more clearly you define your operational goals up front, the more value you will unlock from the platform. It is a great tool that will provide an ROI many times over.
Identify Actable Champion inside your organization to project manage the deployment of the solution: A dedicated team minimizes implementation delays and accelerates user adoption. This is how you quickly translate the investment into the desired outcome: data-driven decision-making and optimized profitability.
Focusing on the people who will drive adoption ensures you fully realize the benefits of Actabl's ability to eliminate data silos and connect financial goals directly to daily operational tasks
Be open to exploring options to help your guests be more engaged with you property through tech like Actabl. It's important to explore what is happening out there in tech to stay up-to-date with current trends and guests wants
If you’re considering ALICE, the best advice is to map out exactly which departments will use it and commit to cross-department adoption from day one. ALICE delivers the most value when housekeeping, engineering, and the front desk all participate consistently—otherwise you only get a fraction of the operational visibility it’s designed to provide.
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
SL
+ 3
recommend
Recommended by
Johnny Morin
VP of Partnerships
@
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SL
Sebastien Leitner
Vice President
@
Cloudbeds
Steve Danelian
Assistant GM
@
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Bryan Michalis
Marketing
@
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Director of Business Development
@
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Johnny Morin
VP of Partnerships
@
Visual Matrix
SL
Sebastien Leitner
Vice President
@
Cloudbeds
Steve Danelian
Assistant GM
@
NexGenGuest
Bryan Michalis
Marketing
@
Canary Technologies
Kevin Shockley
Director of Business Development
@
Acumen Information Systems
Steven Phelps
Marketing Director
@
Acumen Information Systems
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The Hotel Technology Buyer's Guide
Actabl Integrations
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