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Hotel Effectiveness PerfectEngage by Actabl
4.8 (138 REVIEWS)
HT Score
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Brad, Steven, Nick + 33 more experts recommend Actabl
Read RecommendationsHotel Effectiveness PerfectEngage by Actabl
Ranked 2 (out of 12) in Employee Engagement Software
Unify communication and build stronger team connection.
93% recommended by 1684 hotels
Rosewood, Montage, Posadas & 1681 others
Bell - AI powered product analyst
I analyzed all of Actabl’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
The reviews of the employee engagement software focus on enhancing team communication, streamlining operations, and improving employee satisfaction in hotel settings. Users emphasize the need for better integration of chat and scheduling tools for seamless operations, which could reduce errors and improve staff alignment. Enhanced reporting and analytics capabilities are required to better track and improve employee engagement metrics, which could help in data-driven decision-making to increase revenue and decrease operational costs. Improved training resources are also necessary to maximize the software's utility and ensure that staff can efficiently utilize available resources, leading to better guest experiences and increased overall hotel performance.
Rosewood, Montage, Posadas & 1681 others
Read their reviewsWhat Types of Hotels Actabl is Popular For
Size
49 | X-Small (1-9 room)
41 | Small (10-24 room)
206 | Mid-Sized (25-74 room)
955 | Large (75-199 room)
1002 | X-Large (200+ room)
Country
1823 | United States of America
94 | Mexico
53 | Canada
27 | United Kingdom
24 | United Arab Emirates
19 | Sweden
16 | India
15 | Norway
10 | South Africa
10 | Turkey
8 | Spain
8 | Saudi Arabia
7 | Italy
6 | Ireland
6 | Japan
6 | Indonesia
5 | Thailand
5 | Singapore
5 | Bahamas
5 | Cyprus
4 | Malaysia
4 | China
4 | Vietnam
3 | Hungary
3 | Cayman Islands
3 | Netherlands
3 | Austria
3 | Morocco
3 | Australia
3 | Colombia
3 | Egypt
2 | Kazakhstan
2 | Poland
2 | Peru
2 | Sri Lanka
2 | Pakistan
2 | Qatar
2 | Oman
2 | Jordan
2 | Ethiopia
2 | Bahrain
2 | Puerto Rico
2 | Portugal
2 | Turks and Caicos Islands
2 | Belgium
2 | Brazil
1 | Finland
1 | Philippines
1 | France
1 | Hong Kong
1 | Belize
1 | Czech Republic
1 | Greece
1 | Switzerland
1 | Rwanda
1 | Denmark
1 | Laos
1 | Maldives
1 | Albania
1 | Montenegro
1 | Panama
1 | Kenya
1 | Germany
1 | Bangladesh
1 | Kuwait
1 | Fiji
1 | Cambodia
Type
1248 | Branded Hotels
1014 | Luxury Hotels
920 | Boutiques
874 | Resorts
797 | Bed & Breakfast & Inns
689 | Airport/Conference Hotels
575 | City Center Hotels
461 | Limited Service & Budget Hotels
219 | Extended Stay & Serviced Apartments
101 | Casinos
101 | Hostels
74 | Vacation Rentals & Villas
58 | Motels
52 | RV Parks & Campgrounds
Region
1970 | North America
111 | Europe
62 | Asia Pacific
54 | Middle East
17 | Africa
13 | Central America
8 | South America
4 | Oceania
Category
685 | Concierge Software
550 | Scheduling & Workforce Management
518 | Business Intelligence
457 | Housekeeping Software
384 | Hotel Maintenance Software
376 | Staff Collaboration Tools
138 | Employee Engagement Software
76 | Hotel Accounting Software
Didn’t find what you were looking for?
What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Hotel Effectiveness PerfectEngage by Actabl is a comprehensive workforce and task management platform designed specifically for the hospitality industry. It enhances operational efficiency by streamlining scheduling, cross-departmental communication, and maintenance task tracking. This platform aids in improving customer satisfaction and operational outcomes through tools like guest messaging, labor cost management, and real-time performance tracking. PerfectEngage facilitates instant communication through a secure hub, allowing managers to share updates and alerts across properties easily, ensuring the hotel team remains informed and engaged.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Actabl products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Actabl Reviews Analyzed: 3
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Actabl Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Actabl
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Actabl's Provided Description:
"PerfectEngage™ makes it easy for managers to reach individuals or groups instantly. Share updates, announcements, or alerts across one property or the entire portfolio — all managed in a single, secure communication hub designed to keep everyone informed and engaged."
FAQs
Capabilities
Simplify Communication Across Every Property
Simplify Communication Across Every Property
PerfectEngage™ is a secure, built-in communication hub that connects hotel leaders and staff in real time. Managers can message individuals, departments, or entire properties instantly — sharing updates, announcements, and alerts in one centralized platform. Every message is tracked for visibility and accountability, keeping teams aligned, informed, and engaged across every property and portfolio.
Connect Teams Through One Unified Platform
Connect Teams Through One Unified Platform
PerfectEngage™ lets hotel teams manage communication, scheduling, time-off requests, and wellness check-ins all in one place. Managers and employees stay connected through a single, easy-to-use system that keeps operations running smoothly and engagement high — replacing scattered tools and messages with clear, coordinated communication across departments and properties.s check-ins.
Keep Every Team Informed and Engaged
Keep Every Team Informed and Engaged
PerfectEngage™ gives hotel teams the fastest, easiest way to share information and stay connected. Instantly send updates, safety alerts, or company news to specific groups or entire properties. With built-in tracking and a mobile-friendly design, every employee stays informed — reducing confusion, increasing accountability, and creating a more connected and motivated workforce.
The Complete Labor Intelligence Platform for Hotels
The Complete Labor Intelligence Platform for Hotels
Hotel Effectiveness® is the only end-to-end labor management solution built specifically for hotels and hotel management companies. From forecasting and scheduling to communication and benchmarking, it unites every aspect of workforce management in one platform. Designed by hoteliers for hoteliers, it gives leaders the clarity and control to optimize labor costs, improve productivity, and protect profitability across every property.
Instantly Share News Across Teams and Properties
Instantly Share News Across Teams and Properties
Keep every employee informed with quick, one-way announcements from corporate or property leadership. PerfectEngage™ allows managers to share updates, policies, or news across specific teams, departments, or the entire company — all in one secure, centralized feed.
Recognize and Celebrate Your Team
Recognize and Celebrate Your Team
The built-in newsfeed celebrates birthdays and work anniversaries automatically, based on employee records — helping leaders acknowledge team members’ contributions effortlessly. These small but meaningful moments strengthen engagement, boost morale, and build a culture of appreciation across every property and department.
Measure Communication and Team Participation
Measure Communication and Team Participation
Monitor how your team connects and communicates with built-in engagement reporting.
Features
Messaging & Communication
4/5 features
Content Management
4/5 features
Feedback & Surveys
4/5 features
Benefits & Recognition
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Available Add-ons & Modules
PerfectWage
Staffing & Recruiting Networks
Know exactly what to pay with accurate wage data and benchmarking across your hotel portfolio.
PerfectLabor
Scheduling & Workforce Management
Our easy-to-use software solves your hotel's labor crunch, so you can reduce labor costs, increase profits, improve productivity, and sell to full occupancy.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Effectiveness PerfectEngage by Actabl is the #2 most trending product in the Employee Engagement Software category (out of 12) and the #78 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Get an Instant Price Estimate
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References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
Michael Hillier
General Manager @
The Renwick
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
Abraham Rodriguez
Director, Front Office @
Smyth Tribeca
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
Erin Webb
Guest Services Lead @
Wythe Hotel
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
Abraham Rodriguez
Front Office Manager @
Smyth Tribeca
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
John Agosto
General Manager @
Featured Customers
More Products by Actabl
Hotelier Rating
Looking for specific info?
10
Assistant General Manager
Assistant General Manager from 500+ room Bed & Breakfast & Inn in Chicago (United States of America)
Verified
1 days ago
It is very interactive, the user manuals are perfect for a quick refresh, constantly offering webinars and extra educational training courses.
United States of America
United States of America
Assistant General Manager
X-Large Hotel
5
Alice Review
Receptionist from 100 to 199 room City Center Hotel in Istanbul (Turkey)
Verified
1 days ago
Convenient and makes easier to communicate tasks. Also having a mobile version is good. The main screen could be better.
Turkey
Turkey
Receptionist
Large Hotel
6
High end resort and hospitality
Engineer from 50-74 room Bed & Breakfast & Inn in Gardiner (United States of America)
Verified
1 days ago
All of my work can be found in one place with live updates and cross department interaction. I can make tickets on the go and communicate through the employee notes.
United States of America
United States of America
Engineer
Mid-Sized Hotel
8
Efficiency in labour management at a luxury resort hotel.
Concierge from 500+ room Luxury Hotel in Madrid (Spain)
Verified
2 days ago
The number of alerts that can be created within a topic. For example, at the concierge department on a luxury hotel located at Sotogrande, having alerts for the topic "Golf" is a must.
Spain
Spain
Concierge
X-Large Hotel
7
Front Desk Agent
GSA from 200 to 499 room Bed & Breakfast & Inn in Wailea (United States of America)
Verified
2 days ago
The ability to pull up guests reservations and information with ease makes my job easier when they have a request.
United States of America
United States of America
GSA
X-Large Hotel
10
This has been user friendly and keeps me engaged with the guests that are planning to stay at our property and guest who have already checked in
Front desk agent from 500+ room Branded Hotel in Houston (United States of America)
Verified
2 days ago
So I am thankful that the sms tab includes the room numbers the guests are assigned too. It helps me with making sure the requests go to the correct room. I enjoy being able to make sure the guest get their respective amenities on the day of check in.
United States of America
United States of America
Front desk agent
X-Large Hotel
10
In my role at the resort, I use the Alice system to communicate efficiently with various departments. Through this platform, I ensure that both guest and employee requests are logged, tracked, and completed in a timely and accurate manner. By coordinating across teams, I help maintain smooth operations and deliver a high standard of service. What sets Alice apart is its ability to centralize all communication and task management in one place. This allows every department—whether housekeeping, maintenance, front desk, or others—to stay aligned and instantly updated. Its real-time tracking ensures accountability and makes it easy to follow up on any request from start to finish.
Front Desk Agent from 100 to 199 room Bed & Breakfast & Inn in Singer Island (United States of America)
Verified
2 days ago
What I enjoy most about using Alice is how effortlessly it keeps everyone connected. I appreciate that I can send a request and immediately see updates, which makes it easy to ensure tasks are completed on time. The transparency and real-time communication help me feel confident that both guest and employee needs are handled quickly and acc...
United States of America
United States of America
Front Desk Agent
Large Hotel
10
I work at Hilton Garden inn South under KAJ management
Executive Housekeeper from 100 to 199 room Bed & Breakfast & Inn in Sioux Falls (United States of America)
Verified
2 days ago
I love being able to see how I am doing managing my labor. The Scheduling is very simple. The ease of just clicking around and seeing reports.
United States of America
United States of America
Executive Housekeeper
Large Hotel
10
Actabl has significantly improved how our team handles work orders and maintenance requests. The ability to track tasks from creation to completion has reduced delays and improved asset visibility.
Guest Communications Agent from 500+ room Luxury Hotel in Dubai (United Arab Emirates)
Verified
2 days ago
The platform’s efficiency in organizing task assignments and generating useful reporting has helped the management stay proactive rather than reactive.
United Arab Emirates
United Arab Emirates
Guest Communications Agent
X-Large Hotel
10
Great Housekeeping Tool That Could Go from Good to Exceptional
housekeeper supervisor from 500+ room Boutique in Los Angeles (United States of America)
Verified
2 days ago
I like most is how easily I can monitor room progress in real time. It gives me a clear view of which attendants are on schedule, which rooms are ready for inspection, and where I need to step in.
United States of America
United States of America
housekeeper supervisor
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
The Actabl suite gives hotel management companies the intelligence they need to take their operations to the next level. They set the new standard for hotel technology and give companies the data they need to make informed decisions.
Showing all answers to: "What does this product or service do well?"
The Actabl suite gives hotel management companies the intelligence they need to take their operations to the next level. They set the new standard for hotel technology and give companies the data they need to make informed decisions.
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
Question:
What differentiates this product or service from the competition?
Answer:
Their products make life easier for operations, budgeting, and monitoring performance. Every Actabl employee is very knowledgeable when it comes to the hospitality industry, and each one wants every client to succeed. Their whole team does an amazing job at events. They are very engaged, and work as a team to answer every question.
Showing all answers to: "What differentiates this product or service from the competition?"
Their products make life easier for operations, budgeting, and monitoring performance. Every Actabl employee is very knowledgeable when it comes to the hospitality industry, and each one wants every client to succeed. Their whole team does an amazing job at events. They are very engaged, and work as a team to answer every question.
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
There is so much Actabl can do for your company. Take a look at every product: ProfitSword, Alice, Transcendent, and Hotel Effectiveness, and don't be afraid to ask questions. Actabl walks you through the whole discovery process so you can be confident with every decision you make.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
There is so much Actabl can do for your company. Take a look at every product: ProfitSword, Alice, Transcendent, and Hotel Effectiveness, and don't be afraid to ask questions. Actabl walks you through the whole discovery process so you can be confident with every decision you make.
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
Recommended by
Steven Phelps
Marketing Director
@
Acumen Information Systems
Kevin Shockley
Director of Business Development
@
Acumen Information Systems
Steven Phelps
Marketing Director
@
Acumen Information Systems
Kevin Shockley
Director of Business Development
@
Acumen Information Systems
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News
Actabl
1 week ago
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Support
Verified Support
Actabl has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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