Book Me Bob - AI Chatbot

Ranked 5 (out of 27) in Livechat & Chatbots

Livechat & Chatbots

Introducing Bob, the premier AI digital assistant trained by hoteliers for hoteliers

Ratings Snapshot

Certificate of Excellence
Read 80 reviews
94%
Recommend
HTR Score icon
HT SCORE
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 27 in Livechat & Chatbots

Ease of Use
4.7/5
ROI
4.6/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Book Me Bob has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Branded Hotels 23 verified reviews
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  • Resorts 21 verified reviews
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  • Luxury Hotels 17 verified reviews
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  • City Center Hotels 14 verified reviews
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  • RV Parks & Campgrounds 8 verified reviews
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  • Boutiques 8 verified reviews
    96%
  • Airport/Conference Hotels 6 verified reviews
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  • Extended Stay & Serviced Apartments 5 verified reviews
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  • Motels 5 verified reviews
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  • Bed & Breakfast & Inns 5 verified reviews
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  • Hostels 4 verified reviews
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  • Vacation Rentals & Villas 3 verified reviews
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  • Limited Service & Budget Hotels 1 verified reviews
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Book Me Bob - AI Chatbot Overview

Book Me Bob - AI Chatbot Overview

Conversational marketing is the fastest way to move potential guests through your booking process using the power of real-time conversations. It engages potential guests in dialogue-driven, personalized experiences at a one-on-one level. It enables properties to gain unique insights whilst building relationships and creating authentic guest experiences.

About Book Me Bob View website

Founded in 2019 | Headquarters in Havelock North New Zealand | 12 employees

Book Me Bob is a combination of AI and human interaction that will save you time, money, and stress. Bob can remember your property information, all about featu...

Product Modules
Guest Messaging Guest Messaging Software
INCLUDED
Voucher System Upselling Software
ADD-ON
Room Upgrade Module Upselling Software
INCLUDED
Website Livechat
INCLUDED
Chatbot Automation
INCLUDED

Other Products by Book Me Bob

Integrates with

  • Property Management Systems
  • Booking Engine
  • Payments Processing Software
Browse integrations (14 verified)

What customers love about Book Me Bob - AI Chatbot

Like 94% recommend

Revenue Manager

We have seen amazing results since implementing the AI chatbot on our website! Phone calls have decreased by around 25% allowing us the ability to deploy staff according to business needs (a saving grace with staff short...

General Manager

- Fast setup - it's easy to use and very flexible - Great Analytics - It has a booking engine built in - We customized it to reflect our visual signature, it looks neat!

General Manager

Having limited team on board during the pre-opening phase Brit, aka Book me Bob assisted as a first port of call for enquiries on our website, allowing visitors to gain answers instantly, no matter time of the day. Since...

Reservations Manager

Very easy to set up. Found working with the back end of the application very easy and innovative. Highly recommended

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

For the user respective, it helps to save manpower to answer general questions, immediate response to the client concerns, 24 hours working, enhance client experience For customers respective, it helps to get the answers immediately

by Portia Hau (Apex Integrated Marketing Solutions Co. Ltd) on December 08, 2022

See more answers (17)
Question:

What differentiates this product or service from the competition?

Answer:

the system is already established and in use for sometimes, it has stock of data in questions and answers, also can translate in different languages, a cost- effective solution to save time and manpower and get ROI

by Portia Hau (Apex Integrated Marketing Solutions Co. Ltd) on December 08, 2022

See more answers (17)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Z generation and young executives are likely to search and book the hotel rooms via app, the AI helps to answer their questions in round the clock, once the customers get enough information, they start to make the reservation right the way

by Portia Hau (Apex Integrated Marketing Solutions Co. Ltd) on December 08, 2022

See more answers (17)
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+ 15 recommend
Recommended by Show More (13)

Features

Messaging & Communication

4/5 features

Bookings & Reservations

4/5 features

Messaging Channels

4/5 features

Workflow Automation

4/5 features

Concierge Services

4/5 features

Want to go behind the scenes and see how Book Me Bob - AI Chatbot works?

Clients & references

References & testimonials

Testimonial avatar
Working with this vendor is very handy. All the possible questions about the hotel can be answered...so, we'll be receiving less calls about the hotel. It can lessen the workload of the Front office ...
Mary April Rose Navarro Front Office Supervisor at the Parkside Hotel & Apartments
Testimonial avatar
Having used Book Me Bob services, it took pressure away from our team to not worry about responding to basic inquires. Chatbot manages the basic response for us.
Ifti Hussain Regional General Manager at the Sudima Auckland City

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • New Zealand
  • Australia
  • Hong Kong
  • Indonesia
  • United States of America
  • United Kingdom
  • Philippines
  • Thailand
  • Germany

80 Verified Book Me Bob Reviews

Likelihood to Recommend
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December 09, 2022

Book Me Bob - AI Chatbot Review: Practical product & responsive support team

Senior Marketing Communications Manager from Other in (Hong Kong)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

The chatbot service provides an 24/7 alternative for guests to inquire and the product is quite easy to set up and beginner-friendly. Book Me Bob team listens and are willing to make changes by tailoring ...

What do you dislike or think could be improved?

Room to improve on API integration and Chatbot design. And would like to see more enhancement on the machine learning mechanics.

Customer Support
4
Ease of Use
4
Value for money
3
Implementation</