For-Sight Guest Engagement

4.7 (39 REVIEWS)

HTR Score icon
HT Score  
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

For-Sight Guest Engagement

4.7 (39 REVIEWS)

Ranked 11 (out of 60) in Hotel CRM & Email Marketing

Data-driven, automated Hotel Marketing and CRM solution to unlock your guest journey.

Ratings Summary

4.7
Excellent
39 reviews
Ease of Use
4.4/5
Customer Support
4.9/5
ROI
4.7/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, For-Sight Guest Engagement is the #14 most trending product in the Hotel CRM & Email Marketing category (out of 60) and the #408 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

For-Sight’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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73 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About For-Sight Guest Engagement
Founded in 2007 | Headquarters in Edinburgh, Scotland | 42 employees
Not your normal CRM. The For-Sight CRM Platform is a marketing and hotel engagement solution that brings together all the data from multiple transactional systems. Our hospitality data management system is engineered to enhance your data, maximise your email marketing, improve guest experience, and create a central source of truth for each individual guest journey through every hotel touchpoint.

Capabilities

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For-Sight doesn’t have any benefits or use cases available

Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Pricing

Pricing Available By Request

For-Sight has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

9 | Large (75-199 room)

8 | Medium (25-74 room)

7 | X-Large (200+ room)

1 | Small (10-24 room)

Type

11 | Luxury Hotels

10 | Boutiques

8 | Branded Hotels

8 | Resorts

3 | City Center Hotels

1 | Bed & Breakfast & Inns

1 | Extended Stay & Serviced Apartments

1 | Limited Service & Budget Hotels

1 | Motels

Region

37 | Europe

1 | Oceania

Category

39 | Hotel CRM & Email Marketing

39

Reviews

6

Expert Recommendations

Hotelier Rating

Excellent
34
Very Good
2
Average
3
Poor
0
Terrible
0

By Product

  • Hotel CRM & Email Marketing
    Hotel CRM & Email Marketing

Property Size

  • Small
  • Medium
  • Large
  • X-Large

Region

  • Europe
    Europe
  • Oceania
    Oceania
8

Easy to use and quick support team

Group CRM Specialist from 200 to 499 room Branded Hotel in Dublin (Ireland)

Verified
8 months ago
The platform is very straight forward to use. Really great reporting tools for the team to see an overall picture. The support team is very quick and shows initiative to get involved in matters and dig deep whenever required. The support team also keep checking-in to make sure everything is going smoothly, and their follow-up about the sma...
9

Better Understanding Your Customers

Marketing Director from 200 to 499 room Luxury Hotel in (United Kingdom)

Verified
8 months ago
When we combine email with guest insights stored within our company’s CRM, and other profiling tools, we are able to provide more personalised and effective messages. We are also able to fine tune some of the basic campaign performance metrics easily. The support from the For-Sight team is excellent regardless of how big or small our requir...
9

Data driven CRM & email marketing platform supporting continued growth

Marketing Team Lead from 100 to 199 room Resort in (United Kingdom)

Verified
9 months ago
For-Sight and For-Emails intuitive interface and data-driven capabilities continue to support company growth, with the customer success team on hand to answer any and every query in a timely manner.
9

Easy to use!

CRM & Email marketing executive from 25-49 room Boutique in Mawgan Porth (United Kingdom)

Verified
9 months ago
I like that For-sight can be intergrated with our businesses programs, such as Hotel Perfect, which can help with detailed segmenting!
10

For-Sight Hotel CRM & Email Marketing

Sales Manager from 10 to 24 room Boutique in Luss (United Kingdom)

Verified
2 years ago
We have been able to engage and connect with our guests much more effectively since working with For-Sight/For-Email. Our overall objective is always to convert more direct bookings and this has been achieved over the course of the past few years. We find the team very approachable and helpful in providing support and helpful hints and ti...
10

Great system that produces results

Manager from 50-74 room Motel in (United Kingdom)

Verified
2 years ago
I've been using the system for more than a year now and I am really getting to understand what the customer wants by using the a/b testing and the reporting. This converts straight to the bottom line. The support staff are superb.
9

Great product and helpful team

Reservations from Extended Stay & Serviced Apartment in Darlinghurst (Australia)

Verified
2 years ago
The support from For-Sight is fantastic and extremely helpful when needed. The system is simple and easy to use without needing to be tech-saavy.
10

Great support and functionality

Marketing Manager from 50-74 room Luxury Hotel in (United Kingdom)

Verified
2 years ago
For-Sight has fantastic customer service and always very prompt in their Support. Racheal goes above and beyond to find solutions to my queries equally as does the tech dev team. What I really like about FS is that if there isn't functionality to the system it is not limited. They will add the query to a future development product consi...
10

Best customer service around

Digital Marketing Manager from Boutique in Lavenham (United Kingdom)

Verified
2 years ago
- Super personable and helpful, you never have to wait too long for a reply and they go above and beyond to help you with your enquiry, whether it is directly related to them or not.
8

Highly Recommend For-Sight Hotel CRM & Email Marketing

Director of Sales & Marketing from 100 to 199 room City Center Hotel in Tralee (Ireland)

Verified
2 years ago
We use For-Sight for CRM which helps us segment our guest information from our PMS, targeting customers with the right offers and we use the email marketing for pre stay emails and we just recently started using the ezine option. The team are extremely helpful with any queries we have to help implement our strategy and very helpful with des...
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Response Time

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Recommended

94%

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