For-Sight Guest Engagement

Ranked 9 (out of 58) in Hotel CRM & Email Marketing

Hotel CRM & Email Marketing

Data-driven, automated Hotel Marketing and CRM solution to unlock your guest journey.

Ratings Snapshot

Certificate of Excellence
Read 39 reviews
94%
Recommend
HTR Score icon
HT SCORE
75 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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For-Sight Guest Engagement has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #9 out of 58 in Hotel CRM & Email Marketing

Ease of Use
4.4/5
ROI
4.7/5
Implementation
4.8/5
Customer Support
4.9/5
Verified Customer Support

For-Sight’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Luxury Hotels 11 verified reviews
    94%
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  • Boutiques Leader: Revinate
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  • Branded Hotels Leader: BookingWhizz
    96%
    8 verified reviews
  • Resorts Leader: Profitroom
    98%
    8 verified reviews
  • City Center Hotels 3 verified reviews
    73%
    3 verified reviews
  • Bed & Breakfast & Inns Leader: Profitroom
    100%
    1 verified reviews
  • Limited Service & Budget Hotels 1 verified reviews
    100%
    1 verified reviews
  • Extended Stay & Serviced Apartments 1 verified reviews
    90%
    1 verified reviews
  • Motels 1 verified reviews
    100%
    1 verified reviews

For-Sight Guest Engagement Overview

Top Alternative: Revinate (Marketing)

For-Sight Guest Engagement Overview

Not your normal CRM. The For-Sight CRM Platform is a marketing and hotel engagement solution that brings together all the data from multiple transactional systems. Our hospitality data management system is engineered to enhance your data, maximise your email marketing, improve guest experience, and create a central source of truth for each individual guest journey through every hotel touchpoint.

About For-Sight

Founded in 2007 | Headquarters in Edinburgh, Scotland | 42 employees

For-Sight is a hotel CRM that works with PMS providers to allow hotels to develop guest relationships, manage various data streams, automate marketing campaigns...

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Marketplaces & Integrators
Browse integrations (27 verified)

Pros & Cons

Like 94% recommend

Marketing Team Lead

For-Sight and For-Emails intuitive interface and data-driven capabilities continue to support company growth, with the customer success team on hand to answer any and every query in a timely manner.

Marketing Manager

For-Sight has fantastic customer service and always very prompt in their Support. Racheal goes above and beyond to find solutions to my queries equally as does the tech dev team. What I really like about FS is that i...

Product Manager

Good product and really happy with the feedback the team take on board about improving it. They entire platform has improved in the time we have been using it and new feature feedback is taken on board, discussed and imp...

Group CRM Specialist

Would love to see more improvements on reporting for example, the locational distribution of Irish guests - currently only UK heatmap is shown in Guest Profile analysis. We would also like to offer individual access to h...

Digital Marketing Manager

More user friendly dashboard. More flexibility on campaign styling and functionality.

Email & CRM Specialist

We are struggling to use it as a full CRM system as we can automate import of contacts from HP (via For-Sight) into For-Email, however there is no way to push contacts who have signed up to our newsletters etc. back into...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

For-Sight software consolidates data from PMS and other core transactional hotel systems, works with them and then shows guests' preferences, behaviour, desired level of contact and interactions and their potential purchases.

by Pavlina Vazanova (HotelTime Solutions) on November 25, 2022

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

The For-Sight Platform is a marketing and hotel engagement solution that brings together all the data from multiple systems. For-Sight system is developed to enhance the hotel's data, maximise the impact of email marketing, and improve the guest experience.

by Pavlina Vazanova (HotelTime Solutions) on November 25, 2022

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would definitely recommend For-Sight, in my opinion, it is a great software that can really help hoteliers to analyse data about their guests and help them use these data in the best possible way not just to increase their revenues but also to provide best care.

by Pavlina Vazanova (HotelTime Solutions) on November 25, 2022

See more answers (5)
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+ 3 recommend
Recommended by Show More (1)

For-Sight Alternatives

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Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United Kingdom
  • Ireland
  • Australia

39 Verified For-Sight Reviews

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This vendor has fewer recent reviews than average compared to other top Hotel CRM & Email Marketing providers. It is advised that you ask for recent references before proceeding.

January 05, 2023

For-Sight Guest Engagement Review: Better Understanding Your Customers

Marketing Director from Luxury Hotels in (United Kingdom)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

When we combine email with guest insights stored within our company’s CRM, and other profiling tools, we are able to provide more personalised and effective messages. We are also able to fine tune some ...

What do you dislike or think could be improved?

It would be good to have more insight and analytic reviews of our data and then provide recommendations and improvements to our overall strategy.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
n/a

January 05, 2023

For-Sight Guest Engagement Review: Easy to use and quick support team

Group CRM Specialist from Branded Hotels in Dublin (Ireland)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

The platform is very straight forward to use. Really great reporting tools for the team to see an overall picture. The support team is very quick and shows initiative to get involved in matters and dig de...

What do you dislike or think could be improved?

Would love to see more improvements on reporting for example, the locational distribution of Irish guests - currently only UK heatmap is shown in Guest Profile analysis. We would also like to offer indivi...

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5

December 15, 2022

For-Sight Guest Engagement Review: Data driven CRM & email marketing platform supporting continued growth

Marketing Team Lead from Resorts in (United Kingdom)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

For-Sight and For-Emails intuitive interface and data-driven capabilities continue to support company growth, with the customer success team on hand to answer any and every query in a timely manner.

What do you dislike or think could be improved?

While there are very few improvements that come to mind, it would be great if there were additional functionality added to For-Email which integrates a social media feed into email templates.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

December 12, 2022

For-Sight Guest Engagement Review: Easy to use!

CRM & Email marketing executive from Luxury Hotels in Mawgan Porth (United Kingdom)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

I like that For-sight can be intergrated with our businesses programs, such as Hotel Perfect, which can help with detailed segmenting!

What do you dislike or think could be improved?

I think the design features in For-Email could be better improved to allow for more advanced email designs. For example, more visual templates and layouts toward from.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
n/a

December 08, 2021

For-Sight Guest Engagement Review: For-Sight Hotel CRM & Email Marketing

Sales Manager from Resorts in Luss (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We have been able to engage and connect with our guests much more effectively since working with For-Sight/For-Email. Our overall objective is always to convert more direct bookings and this has been achi...

What do you dislike or think could be improved?

Perhaps having For-Sight/For-Email as the one platform/integrated, there have been lots of developments with For-Sight that perhaps escaped my attention throughout these Covid years and whilst use of For...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 07, 2021

For-Sight Guest Engagement Review: Great system that produces results

Manager from Motels in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I've been using the system for more than a year now and I am really getting to understand what the customer wants by using the a/b testing and the reporting. This converts straight to the bottom line. T...

What do you dislike or think could be improved?

Nothing to improve on the system. Perhaps some more templates with groovy gifs and social media options. Over excellent service for the price.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

Pricing

Implementation fee
Monthly subscription (Flat)
Monthly subscription (/room/month)
Monthly service fee

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Popular For-Sight Guest Engagement Integrations

View all (27 For-Sight Integrations)