Hi Nicholas, Thank you for leaving us a review. It is unfortunate to hear that your experience did...
Ratings Snapshot
90%
Recommend
#3
Popularity index
HT SCORE
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #3 out of 22 in Metasearch & Ad Tech
Ease of Use
4.6/5
ROI
4.4/5
Implementation
4.3/5
Customer Support
4.3/5
Verified Customer Support
SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Most popular for
SiteMinder Demand Plus Overview
SiteMinder Demand Plus Overview
Did you know around 75% of travellers use metasearch engines to find hotels and book online? How can you get a slice of the pie? Demand Plus brings these travellers to your direct channels. You own the booking, can build guest loyalty and increase revenue through upsell offers, all while reducing your dependence on third party channels. Forget the hassle of set up, bidding and billing, we take car...
About SiteMinder View website
Founded in 2006 | Headquarters in The Rocks Australia | 700 employeesOur hotel commerce platform helps hotels and accommodation providers to sell, market, manage and grow from one place - with everything they need to start, upgra...
Product Modules
SiteMinder Pay
Payments Processing Software
INCLUDED
Looking for a faster and easier way to process payments? SiteMinder Pay is your complete hotel payment solution, streamlining the payment process to give you and your guests complete peace of mind.
Other Products by SiteMinder
1/3
Integrates with
- Property Management Systems
- Hotel Management Software
- Marketplaces & Integrators
Need a custom integration?
What customers love about SiteMinder Demand Plus
90% recommend
Manager
The best solutions they offer for us. I will like they contact you to suggest improvements. this is good and personalized service
Our Siteminder experience has always been positive. The staff are very knowledgeable & go out of their way to solve any problem or issues. The Channel manager is excellent, can rely on completely for inventory updates
Manager
the support is really good, thank you for your help. Most of times the service is fast an efficient. Good job
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Siteminder is one of the most preferred channel manager and Booking Engine. Our Pms solution has a seamless integration with Siteminder. Highly recommend properties to try Siteminder products and switch
by Prameeth Shetty (Winsar Group) on November 23, 2022
See more answers (3)
Question:
What differentiates this product or service from the competition?
Answer:
* Seamless connectivity * Impeccable support * Great work culture * Trusted brand * Scalable * Multiproperty operations * Robust product * Siteminder Exchange * Compatible booking Engine * Quick onboarding
by Prameeth Shetty (Winsar Group) on November 23, 2022
See more answers (3)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Switch immediately to Siteminder product to maximize your revenue and brand visibility Seamless connectivity help hotels to maximize efficiency Intuitive User interface & Scalable World Hotel index is great
by Prameeth Shetty (Winsar Group) on November 23, 2022
See more answers (3)
Recommended by
Prameeth Shetty
Head of Global Sales @ Winsar Group
Jaeyun Noh
CEO @ Roomsy Inc
Marc Horner
Account Manager @ InnQuest Software
Marc Horner
Account Manager @ InnQuest Software
Want to go behind the scenes and see how SiteMinder Demand Plus works?
Clients & references
References & testimonials
SiteMinder doesn’t have any references available
Featured partners
SiteMinder doesn’t have any featured partners
Case studies
- Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder
- Bali Garden Beach Resort
- Fuli Hot Spring Resort has all boxes ticked with SiteMinder
- Fuli Hot Spring Resort
Awards & Certifications
SiteMinder doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Australia
- Spain
- Mexico
- Vietnam
- United States of America
- New Zealand
- United Kingdom
- Thailand
- Germany
February 05, 2023
SiteMinder Demand Plus Review: Be very wary of demand plus and SiteMinder .
owner from Resorts in Palm Cove (Australia)
Recommend
1/10
What do you like most?
I signed up , to find it we got lifted up onto a dozen sites , it collected photos from previous listings , some decades old . When I tried for hours to fix it , SiteMinder wasn't helpful , was even hung ...
What do you dislike or think could be improved?
staff that understand what it does , after 5 calls , I just had to give up. they Haven't any idea
Customer Support
2
Ease of Use
4
Value for money
4
Implementation
2
On Mar 01, 2023 Ereena R. from SiteMinder replied:
December 21, 2022
SiteMinder Demand Plus Review: Channel Manager
General Manager from Resorts in Bargara (Australia)
Recommend
10/10
What do you like most?
After 20 years in the accommodation industry and working with a numbetr of different Channel Managers I would have no hesitation in rating Siteminder as the best on the market
What do you dislike or think could be improved?
As we operate a Reservations and Trust Accounting programme, I am happy with the current Channel Manager operation. Accordingly, I am not aware of any improvements currently necessary
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Jan 26, 2023 Ereena R. from SiteMinder replied:
Hi Warner, Thank you for taking the time to leave us a review. We are happy to learn that you find ...
December 21, 2022
SiteMinder Demand Plus Review: Convinient
Reservation Officer from Motels in Noble Park (Australia)
Recommend
8/10
What do you like most?
*Reservations auto update* Reservation modifications auto update* Cancellations auto update* Less Manual adjustments* Easy tracking of reservations * variety of reports for decision making
What do you dislike or think could be improved?
unassign reservations and not transformed to room master reservations to get highlighted at end of the day & during the day.
Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4
On Jan 26, 2023 Ereena R. from SiteMinder replied:
Hi Nadi, Thank you for taking the time to leave us a review. We are happy to learn that you find Si...
December 17, 2022
SiteMinder Demand Plus Review: speed up the work
Reception & revenue chief from Boutiques in Granada (Spain)
Recommend
10/10
What do you like most?
Intuitiveness of the system.Simple and usseful.The stadistic .Quick changes. I love get nearly all the reservation with the same format
What do you dislike or think could be improved?
To be honest, I prefer the previus version. I guess i have to get use to this new one. Get the reservation summary in PDF or another printable form
Customer Support
2
Ease of Use
5
Value for money
5
Implementation
n/a
On Jan 26, 2023 Ereena R. from SiteMinder replied:
Hi Lezamo, Thank you for taking the time to leave us a review. We are happy to learn that you find ...
December 14, 2022
SiteMinder Demand Plus Review: Selina's Review on Site Minder
Front Desk Staff from Luxury Hotels in Córdoba (Argentina)
Recommend
8/10
What do you like most?
We love the ways the site recommends us new tools and take care to manage most of our booking sites
What do you dislike or think could be improved?
More details and tools in booking sites like hotelbeds and hostelworld so we can improve our contorl over the reservations
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Jan 26, 2023 Ereena R. from SiteMinder replied:
Hi there, Thank you for taking the time to leave us a review. We are happy to learn that you find S...
December 14, 2022
SiteMinder Demand Plus Review: Funtional/ Friendly interface and most effective CM of the world
GM from Luxury Hotels in (Vietnam)
Recommend
10/10
What do you like most?
Love the detail set up and configuration deep detail for each speticular OTAs, allow hotel to set up Room base on occupancy, Extrabed rate, breakfast included or not included, linked rate between rate pla...
What do you dislike or think could be improved?
Please develop a tool to allow room rate auto increase after selling the number of room Example : Superior room allotment set is 20 rooms with rate 100usd/ after selling each 5 room rate will be increase ...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Jan 30, 2023 Ereena R. from SiteMinder replied:
Hi Peter, Thank you for taking the time to leave us a review. We are happy to learn that you love t...
Pricing
SiteMinder hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Resources & reports
Rate Shopping & Market Intelligence
Published by SiteMinder
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Manager
Siteminders tools have been an incredible asset to the success of our hotel. The reporting and yielding tools are very effective and accurate that have contributed to the overall success. There are no issues with the a...