SiteMinder Demand Plus

4.5 (84 REVIEWS)

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HT Score  
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Mano, Timea, Oier + 68 more experts recommend SiteMinder

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SiteMinder Demand Plus

4.5 (84 REVIEWS)

Ranked 3 (out of 22) in Metasearch & Ad Tech

2023 Finalist HotelTechAwards

Hoteliers voted SiteMinder as the #2 Metasearch & Ad Tech provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

SiteMinder Demand Plus makes driving more direct bookings effortless by managing your listings on leading metasearch sites like Google Hotel Ads, Trivago and TripAdvisor.

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Ratings Summary

4.5
Very Good
84 reviews
Ease of Use
4.6/5
Customer Support
4.3/5
ROI
4.4/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SiteMinder Demand Plus is the #1 most trending product in the Metasearch & Ad Tech category (out of 22) and the #49 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SiteMinder as the #2 Metasearch & Ad Tech provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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92 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About SiteMinder Demand Plus
Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
Did you know around 75% of travellers use metasearch engines to find hotels and book online? How can you get a slice of the pie? Demand Plus brings these travellers to your direct channels. You own the booking, can build guest loyalty and increase revenue through upsell offers, all while reducing your dependence on third party channels. Forget the hassle of set up, bidding and billing, we take care of everything and you only pay for completed stays.

Capabilities

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SiteMinder doesn’t have any benefits or use cases available

Features

Services

4/5 features

Reporting & Analytics

4/5 features

Pricing

Pricing Available By Request

SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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16

Success Stories

5

References

10

Featured Customers

Success Stories

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Hotel Amicizia improves room management with SiteMinder

Rimini (Italy)

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

Batu Layar (Indonesia)

profile-carrusel-screenshot

Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

Kuching (Malaysia)

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

Tambon Mu Si (Thailand)

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SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

Tambon Cha-am (Thailand)

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

แขวง คลองเตย (Thailand)

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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

Šimuni (Croatia)

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HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

Tambon Ratsada (Thailand)

profile-carrusel-screenshot

TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

Ultimo (Australia)

profile-carrusel-screenshot

PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

(United Kingdom)

profile-carrusel-screenshot

How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

Southbank (Australia)

profile-carrusel-screenshot

La Flora Group is confident it has found a lasting solution with SiteMinder

Tambon Khuekkhak (Thailand)

profile-carrusel-screenshot

The RuMa Hotel and Residences chose SiteMinder and never looked back

Kuala Lumpur (Malaysia)

profile-carrusel-screenshot

V8 Hotel Koln at MOTORWORLD accelerates success with SiteMinder

Kreisfreie Stadt Köln (Germany)

profile-carrusel-screenshot

Fuli Hot Spring Resort has all boxes ticked with SiteMinder

D350 (China)

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Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

Kecamatan Kuta (Indonesia)

Popularity by Segment

Size

398 | Medium (25-74 room)

309 | Large (75-199 room)

246 | Small (10-24 room)

240 | X-Large (200+ room)

150 | X-Small (1-9 room)

Type

276 | Resorts

273 | Boutiques

240 | Luxury Hotels

193 | Bed & Breakfast & Inns

187 | City Center Hotels

125 | Branded Hotels

115 | Extended Stay & Serviced Apartments

102 | Motels

90 | Hostels

90 | Vacation Rentals & Villas

51 | Limited Service & Budget Hotels

25 | RV Parks & Campgrounds

20 | Airport/Conference Hotels

6 | Casinos

Region

530 | Europe

387 | Asia Pacific

306 | Oceania

215 | North America

55 | South America

31 | Africa

18 | Middle East

16 | Central America

Category

1481 | Channel Managers

736 | Booking Engine

233 | Rate Shopping & Market Intelligence

154 | Website Design

92 | Marketplaces & Integrators

84 | Metasearch & Ad Tech

76 | Hotel Rate Parity

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84

Reviews

4

Expert Recommendations

Hotelier Rating

Excellent
1179
Very Good
227
Average
96
Poor
31
Terrible
28

By Product

  • Channel Managers
    Channel Managers
  • Booking Engine
    Booking Engine
  • Rate Shopping & Market Intelligence
    Rate Shopping & Market Intelligence
  • Website Design
    Website Design
  • Marketplaces & Integrators
    Marketplaces & Integrators
  • Metasearch & Ad Tech
    Metasearch & Ad Tech
  • Hotel Rate Parity
    Hotel Rate Parity

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Oceania
    Oceania
  • Middle East
    Middle East
  • South America
    South America
  • Central America
    Central America
  • Africa
    Africa
10

Everything is so positive when it comes to SiteMinder

Corporate Revenue Manager from 25-49 room Resort in (Indonesia)

Verified
2 days ago
Everything went so smoothly (connection and stability) and customer support was easy to contact. working become more efficient and we can do more work done
9

Booking Engine:

Assistant Revenue Manager from 500+ room Branded Hotel in (Indonesia)

Verified
2 days ago
The website design looks eye-catching and the most important thing is The Customer Service, especially Risma & Ibeth, they helped me a lot with everything in Siteminder.
10

Easy to use

Duty Manager from 75-99 room City Center Hotel in Sydney (Australia)

Verified
9 days ago
The program is easy to use and when we have problem,customer service team always be there. Good customer service from Matthew, very be patient and helpful
Khogulan from SiteMinder replied
Hi Pichada, Thanks for sharing your thoughts! We are thrilled you are enjoying our platform and getting great service from our customer support team. Remember, we are always here to help. If you need us, just reach out to our support team anytime. We appreciate your feedback and look forward to making your overall SiteMinder experience even better for years to come. Regards, Khogulan
1

Be very wary of demand plus and SiteMinder .

owner from 5 to 9 room Resort in Palm Cove (Australia)

Verified
7 months ago
I signed up , to find it we got lifted up onto a dozen sites , it collected photos from previous listings , some decades old . When I tried for hours to fix it , SiteMinder wasn't helpful , was even hung up by a few operators who could not understand . I spent hours joining all the odd web sites to try to fix their mistakes . I had to with...
Ereena from SiteMinder replied
Hi Nicholas, Thank you for leaving us a review. It is unfortunate to hear that your experience didn't live up to our usual standard. I have escalated your experience to our respective team and believe someone has been in touch with you to explain on the photos in TripAdvisor, Trivago, and Google should be correct according to what you have. If you are referring to Trip.com, this channel is not connected to our demand plus system. I believe this has been advised by Abeth in an email as well. If there's anything I could do for you in the future, please don't hesitate to contact me at [email protected]
10

Channel Manager

General Manager from 25-49 room Extended Stay & Serviced Apartment in Bargara (Australia)

Verified
9 months ago
After 20 years in the accommodation industry and working with a numbetr of different Channel Managers I would have no hesitation in rating Siteminder as the best on the market
Ereena from SiteMinder replied
Hi Warner, Thank you for taking the time to leave us a review. We are happy to learn that you find SiteMinder the best in the market. If you need help with anything, you can reach out to our 24/7 support chat. One of our team will be more than happy to assist you. Thanks, Ereena
8

Convinient

Reservation Officer from 25-49 room Motel in Noble Park (Australia)

Verified
9 months ago
*Reservations auto update* Reservation modifications auto update* Cancellations auto update* Less Manual adjustments* Easy tracking of reservations * variety of reports for decision making
Ereena from SiteMinder replied
Hi Nadi, Thank you for taking the time to leave us a review. We are happy to learn that you find SiteMinder reservations has helped reduced your manual adjustments. We hear you on unassigned reservations and we will share your feedback to our respective team. Who knows from your suggestions here we can improve in time to come. If you need help with anything, you can reach out to our 24/7 support chat. One of our team will be more than happy to assist you. Thanks, Ereena
10

speed up the work

Reception & revenue chief from 10 to 24 room Boutique in Granada (Spain)

Verified
9 months ago
Intuitiveness of the system.Simple and usseful.The stadistic .Quick changes. I love get nearly all the reservation with the same format
Ereena from SiteMinder replied
Hi Lezamo, Thank you for taking the time to leave us a review. We are happy to learn that you find SiteMinder intuitive and simple. We hear you on reservations summary and we will share your feedback to our respective team. Who knows from your suggestions here we can improve in time to come. If you need help with anything, you can reach out to our 24/7 support chat. One of our team will be more than happy to assist you. Thanks, Ereena
10

Funtional/ Friendly interface and most effective CM of the world

GM from 100 to 199 room Luxury Hotel in (Vietnam)

Verified
9 months ago
Love the detail set up and configuration deep detail for each speticular OTAs, allow hotel to set up Room base on occupancy, Extrabed rate, breakfast included or not included, linked rate between rate plans, Rate Mutiplier to fast fix disparity among OTAs
Ereena from SiteMinder replied
Hi Peter, Thank you for taking the time to leave us a review. We are happy to learn that you love the way SiteMinder is set up and it's configuration. We hear you on automated rate increased after selling 'X' number of rooms and we will share your feedback to our respective team. Who knows from your suggestions here we can improve in time to come. If you need help with anything, please jump on our 24/7 chat. One of our team will be more than happy to assist you. Thanks, Ereena
8

Selina's Review on Site Minder

Front Desk Staff from 25-49 room Luxury Hotel in Córdoba (Argentina)

Verified
9 months ago
We love the ways the site recommends us new tools and take care to manage most of our booking sites
Ereena from SiteMinder replied
Hi there, Thank you for taking the time to leave us a review. We are happy to learn that you find SiteMinder has helped to manage most of your booking sites. We hear you on adding more details on booking sites just so you can have more control over reservations and we will share your feedback to our respective team. Who knows from your suggestions here we can improve in time to come. Don't forget, if you need help with anything, please jump on our 24/7 chat. One of our team will be more than happy to assist you. Thanks, Ereena
6

Need more improvement in the booking engine

Manager from 10 to 24 room Bed & Breakfast & Inn in (United Kingdom)

Verified
9 months ago
Ease of creating promo codes and creating the rooms. The setup process is quite simple and the creating of booking is also simple
Ereena from SiteMinder replied
Hi Ramesh Siram, Thank you for taking the time to leave us a review. We are happy to learn that you find SiteMinder easy in creating promo codes and setup is simple. We hear you on booking engine - cancellation policy and we will share your feedback to our respective team. Who knows from your suggestions here we can improve in time to come. Don't forget, if you need help with anything, please jump on our 24/7 chat. One of our team will be more than happy to assist you. Thanks, Ereena
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Newsfeed

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2 weeks ago

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Hotel Amicizia improves room management with SiteMinder

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

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Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

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HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

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TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

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PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

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How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

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La Flora Group is confident it has found a lasting solution with SiteMinder

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The RuMa Hotel and Residences chose SiteMinder and never looked back

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V8 Hotel Koln at MOTORWORLD accelerates success with SiteMinder

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