SiteMinder Demand Plus

Ranked 4 (out of 19) in Metasearch & Ad Tech

Metasearch & Ad Tech

SiteMinder Demand Plus makes driving more direct bookings effortless by managing your listings on le...

Ratings Snapshot

Certificate of Excellence
Read 45 reviews
93%
Recommend
HTR Score icon
HT SCORE
85 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #4 out of 19 in Metasearch & Ad Tech

Ease of Use
4.7/5
ROI
4.3/5
Implementation
4.3/5
Customer Support
4.3/5
Verified Customer Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Motels 9 verified reviews
    96%
  • Bed & Breakfast & Inns 8 verified reviews
    98%
  • Boutiques 7 verified reviews
    94%
  • Resorts 7 verified reviews
    90%
  • Extended Stay & Serviced Apartments 5 verified reviews
    94%
  • Hostels 4 verified reviews
    90%
  • City Center Hotels 3 verified reviews
    93%
  • Vacation Rentals & Villas 3 verified reviews
    83%
  • Branded Hotels 2 verified reviews
    90%
  • Limited Service & Budget Hotels 1 verified reviews
    90%
  • RV Parks & Campgrounds 1 verified reviews
    80%
  • Airport/Conference Hotels 1 verified reviews
    100%

SiteMinder Demand Plus Overview

SiteMinder Demand Plus Overview

Did you know around 75% of travellers use metasearch engines to find hotels and book online? How can you get a slice of the pie? Demand Plus brings these travellers to your direct channels. You own the booking, can build guest loyalty and increase revenue through upsell offers, all while reducing your dependence on third party channels. Forget the hassle of set up, bidding and billing, we take car...

About SiteMinder View website

Founded in 2006 | Headquarters in The Rocks Australia | 700 employees

Our hotel commerce platform helps hotels and accommodation providers to sell, market, manage and grow from one place - with everything they need to start, upgra...

Product Modules
SiteMinder Pay Payments Processing Software
INCLUDED
Looking for a faster and easier way to process payments? SiteMinder Pay is your complete hotel payment solution, streamlining the payment process to give you and your guests complete peace of mind.

Other Products by SiteMinder

What customers love about SiteMinder Demand Plus

Like 93% recommend

Manager

Siteminders tools have been an incredible asset to the success of our hotel. The reporting and yielding tools are very effective and accurate that have contributed to the overall success. There are no issues with the a...

Manager

The best solutions they offer for us. I will like they contact you to suggest improvements. this is good and personalized service

Our Siteminder experience has always been positive. The staff are very knowledgeable & go out of their way to solve any problem or issues. The Channel manager is excellent, can rely on completely for inventory updates

Manager

the support is really good, thank you for your help. Most of times the service is fast an efficient. Good job

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Siteminder is one of the biggest channel manager & hospitality technology company in the world. There's a reason why they're so big, it's because their product works well :) Their channel manager, as far as I'm concerned, is the biggest in the world.

by Jaeyun Noh (Roomsy Inc) on November 09, 2021

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Siteminder has a huge support team that can help you when you are in need of help. Plus, they have a range of products that can help hotels in various ways including but not limited to channel manager, online booking engine, webpage builder, etc..

by Jaeyun Noh (Roomsy Inc) on November 09, 2021

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Reach out for help. They're very supportive, and they'll go out of their ways to make business relationship work for you. Also try out their demo's. I believe there's no risk/commitment involved with their demos.

by Jaeyun Noh (Roomsy Inc) on November 09, 2021

See more answers (2)
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Features

Other

0/5 features

Want to go behind the scenes and see how SiteMinder Demand Plus works?

Clients & references

References & testimonials

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Case studies

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Awards & Certifications

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Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Australia
  • Spain
  • Mexico
  • New Zealand
  • Germany
  • United States of America
  • Philippines
  • Austria
  • Sierra Leone

45 Verified SiteMinder Reviews

Likelihood to Recommend
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December 23, 2021

SiteMinder Demand Plus Review: easy to use

Gerente admvo from Boutiques in Santiago de Querétaro (Mexico)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

process reservations, communication with otas, customer registration, monitoring, in mobile application, graphic interface, reports, in general we feel comfortable with the application

What do you dislike or think could be improved?

Hi Ereena, this is the feedback we sent to support some time ago, however we did not get three mobile applications: 1. When a check-in is made, the summary that appears on the mobile should indicate the d...

Customer Support
2
Ease of Use
5
Value for money
n/a
Implementation
n/a
arrow review On May 31, 2022 Ereena R. from SiteMinder replied:
 Hi Bertha

We are so happy to hear you are enjoying your experience with SiteMinder. Reading this ha... 

December 21, 2021

SiteMinder Demand Plus Review: IMPROVE ATTENTION

Front Desk Attendant from Resorts in Tula de Allende (Mexico)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

THE BEST TOOL IS DEMAND PLUS, MAKE A GOOD ORGANIC POSITION ON WEB. YOU CAN RECEIVE MORE RESERVATIONS FROM YOUR WEBSITE.

What do you dislike or think could be improved?

THE CLIENT ATTENTION IS NOT DIRECT, IS SO SLOW BY EMAIL. TELEPHONIC ATTENTION IS NOT THE BEST, YOU MUST WAIT WHENEVER THEY WANT TO CONTACT YOU.

Customer Support
3
Ease of Use
4
Value for money
3
Implementation
n/a
arrow review On Mar 07, 2022 Vidhya V. from SiteMinder replied:
 Hi there, 

Thanks for your positive feedback. We love reading our customers are happy with SiteMind... 

December 18, 2021

SiteMinder Demand Plus Review: good operation, easy handling

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

more direct reservations, working with several portals at the same time, good technical assistance on the phone, fast synchronization, intuitive

What do you dislike or think could be improved?

Working with housing portals for tourist use such as homeaway or Vrbo, with tripadvisor the connection is not clear,

Customer Support
4
Ease of Use
5
Value for money
2
Implementation
3
arrow review On Mar 07, 2022 Vidhya V. from SiteMinder replied:
 Hi there, 

Thanks for your positive feedback. We love reading our customers are happy with SiteMind... 

December 15, 2021

SiteMinder Demand Plus Review: SIteMinder

Director of Room Division from Hostels in ตำบล ท่าช้าง (Thailand)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Easy to mapped with unlimited channels, Stable connectivities, real-time updates, Friendly user which is easy for all my colleuge

What do you dislike or think could be improved?

The customer's service is very very difficult to contact. Many e-mail tardy response including a call. Please improved is function will be better.

Customer Support
1
Ease of Use
5
Value for money
2
Implementation
3
arrow review On Mar 06, 2022 Vidhya V. from SiteMinder replied:
 Hi there, 

Firstly, thank you for taking the time to let us know about your positive experience wit... 

December 15, 2021

SiteMinder Demand Plus Review: Best Channel manager ever

Room división manager from Resorts in Estepona (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Easy integration. Full integration and the best support services i've had. Easy to understand and manage. 100% recommended. Keep up the good work

What do you dislike or think could be improved?

The booking engine always needs something else to become perfect but I am very satisfied and I find it very useful and easy to manage

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Mar 06, 2022 Vidhya V. from SiteMinder replied:
 Hi there, 

Firstly, thank you for taking the time to let us know about your positive experience wit... 

December 15, 2021

SiteMinder Demand Plus Review: All good

GM from Boutiques in Berlin (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We appreciate the trouble-free distribution and can only recommend the product, at least for hotels of our size. Support is always friendly, quick and constructive.

What do you dislike or think could be improved?

The booking engine. When guests look for a future stay date, let´s say 3 months ahead, they need to enter the month for the arrival date and again for the departure date. Departure date should switch to ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Mar 08, 2022 Ereena R. from SiteMinder replied:
 Hi Benedikt, 

Thank you for taking the time to let us know about your positive experience with Site... 

Pricing

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SiteMinder hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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Popular SiteMinder Demand Plus Integrations

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