SiteMinder Demand Plus

4.7 (178 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Mercedes Minghelli Vaini Theresa Prins Tiago Araújo Rafael Hidalgo Hayden Aust OT

Mercedes, Theresa, Tiago + 153 more experts recommend SiteMinder

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SiteMinder Demand Plus

Ranked 1 (out of 29) in Hotel Metasearch Management Software

2026 Winner Hotel Software

Hoteliers voted SiteMinder as the #1 Hotel Metasearch Management Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

SiteMinder Demand Plus makes driving more direct bookings effortless by managing your listings on leading metasearch sites like Google Hotel Ads, Trivago and Tripadvisor.

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Bell avatar Bell - AI powered product analyst

I analyzed all of SiteMinder’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Site Minder's Hotel Metasearch Management Software effectively enhances hotels' online visibility and boosts direct booking revenue by integrating efficient rate management, metasearch visibility, and comprehensive analytics. Hoteliers appreciate its role in reducing overbookings, improving marketing strategies, and maximizing reach, although they desire more customizable features and faster support responses.

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Viceroy, Hyatt, Minor Hotels & 2923 others

Read their reviews

What Types of Hotels SiteMinder is Popular For

Size

264 | X-Small (1-9 room)

1002 | Small (10-49 room)

765 | Mid-Sized (50-99 room)

1051 | Large (100-499 room)

191 | X-Large (500+ room)

Country

579 | Thailand

350 | Australia

297 | Spain

185 | United States

153 | Mexico

142 | Malaysia

98 | United Kingdom

97 | Indonesia

86 | New Zealand

79 | Vietnam

68 | Portugal

56 | Colombia

54 | Cambodia

50 | France

46 | Ireland

45 | Germany

38 | Philippines

37 | Taiwan

30 | China

30 | Singapore

28 | South Africa

27 | Canada

25 | Italy

24 | Estonia

20 | United Arab Emirates

20 | Finland

18 | Switzerland

18 | Laos

18 | India

18 | Peru

18 | Czech Republic

16 | Costa Rica

15 | Hungary

13 | Chile

13 | Sri Lanka

12 | Netherlands

12 | Iceland

12 | Fiji

11 | Turkey

11 | Austria

10 | Argentina

9 | Greece

9 | Latvia

8 | Morocco

7 | Denmark

7 | Ecuador

7 | Qatar

7 | Maldives

7 | Malta

7 | Cyprus

7 | Sweden

6 | Belize

6 | Egypt

6 | Uruguay

6 | Andorra

5 | Romania

5 | Panama

5 | Uzbekistan

4 | Trinidad and Tobago

4 | Zambia

4 | Pakistan

4 | Poland

4 | Nigeria

3 | Norway

3 | Croatia

3 | Myanmar

3 | Slovenia

3 | Namibia

3 | Kenya

3 | Hong Kong

3 | Saint Martin (French part)

2 | Samoa

2 | Seychelles

2 | Uganda

2 | Japan

2 | Vanuatu

2 | Georgia

2 | Bangladesh

2 | Montenegro

2 | Ukraine

2 | Oman

2 | Ghana

1 | Zimbabwe

1 | Sierra Leone

1 | Nicaragua

1 | Bosnia and Herzegovina

1 | Bulgaria

1 | Iran

1 | Guatemala

1 | Honduras

1 | Brazil

1 | Cameroon

1 | Rwanda

1 | Tunisia

1 | Mozambique

1 | Belgium

1 | Saudi Arabia

1 | Dominican Republic

1 | Nepal

1 | Papua New Guinea

1 | New Caledonia

1 | Cook Islands

1 | El Salvador

1 | Timor-Leste

1 | Netherlands Antilles

1 | Saint Lucia

1 | Paraguay

1 | Botswana

1 | Cayman Islands

Type

1377 | Boutique Hotels

1188 | Resorts

1087 | Luxury Hotels

1031 | City Center Hotels

917 | Bed & Breakfast & Inns

848 | Airport/Conference Hotels

788 | Limited Service & Budget Hotels

759 | Branded Hotels

404 | Extended Stay & Serviced Apartments

259 | Hostels

212 | Vacation Rentals & Villas

167 | Motels

70 | RV Parks & Campgrounds

58 | Casinos

Region

1159 | Asia Pacific

836 | Europe

455 | Oceania

365 | North America

137 | South America

63 | Africa

54 | Middle East

17 | Central America

Category

2991 | Channel Managers

1424 | Booking Engine

384 | Rate Shopping

358 | Website Design

178 | Hotel Metasearch Management Software

148 | Upselling Software

137 | Guest Messaging Software

SiteMinder Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Hotel Metasearch Management Software for Small Hotels
#1 of 8
Best Hotel Metasearch Management Software for Vacation Rentals & Villas
#1 of 2
Best Hotel Metasearch Management Software for Hostels
#1 of 3

SiteMinder Hotel Metasearch Management Software Rankings

By size
Best Hotel Metasearch Management Software for Small Hotels 92% recommended by 68 Small hotels
#1 of 8
SiteMinder is a top Hotel Metasearch Management Software pick among small hotels on HotelTechReport, delivering a significant revenue boost through its Demand Plus feature, which enhances visibility across metasearch platforms. Operators value the way it helps attract more potential guests and refine marketing strategies.
Best Hotel Metasearch Management Software for Mid-sized Hotels 95% recommended by 70 Mid-sized hotels
#3 of 10
SiteMinder is a top Hotel Metasearch Management Software pick among mid-sized hotels on HotelTechReport, praised for driving increased visibility and direct bookings through its integration with metasearch platforms like Google, which has proven invaluable for revenue growth.
Best Hotel Metasearch Management Software for Large Hotels 88% recommended by 14 Large hotels
#5 of 8
SiteMinder is a top Hotel Metasearch Management Software pick among large hotels on HotelTechReport, praised for providing "better visibility online" which drives increased traffic and conversions from various platforms. This capability allows properties to manage their online presence effectively, enhancing direct bookings.
Best Hotel Metasearch Management Software for Enterprise Hotels 98% recommended by 5 Enterprise hotels
#2 of 3
SiteMinder is a top Hotel Metasearch Management Software pick among X Large hotels on HotelTechReport for its effective and reliable centralized channel management, which minimizes manual mistakes by automatically synchronizing inventory and rates, providing peace of mind to hoteliers.
By type
Best Hotel Metasearch Management Software for Resorts 92% recommended by 53 Resorts hotels
#1 of 8
SiteMinder is a top Hotel Metasearch Management Software pick among resorts on HotelTechReport, with hoteliers highlighting its metasearch connectivity that "significantly increased" direct booking visibility through platforms like Google and TripAdvisor. This robust integration helps drive more traffic, ultimately boosting revenue.
Best Hotel Metasearch Management Software for Motels 94% recommended by 14 Motels hotels
#1 of 4
SiteMinder is a top Hotel Metasearch Management Software pick among motels on HotelTechReport, noted for its comprehensive reporting capabilities that help operators track performance easily. Hoteliers appreciate the ability to "download reporting regarding marketing and demand," which enhances decision-making on property.
Best Hotel Metasearch Management Software for Hostels 96% recommended by 9 Hostels hotels
#1 of 3
SiteMinder is a top Hotel Metasearch Management Software pick among hostels on HotelTechReport, as it offers stable connectivity with unlimited channels and real-time updates, which simplifies managing room allotments across multiple platforms.
Best Hotel Metasearch Management Software for Casinos 92% recommended by 5 Casinos hotels
#3 of 3
SiteMinder is a top Hotel Metasearch Management Software pick among Casino on HotelTechReport, praised for its active approach to user feedback which leads to continual product innovation and improved integration with other hotel systems. This helps ensure the platform meets the evolving needs of hoteliers.
Best Hotel Metasearch Management Software for Boutique Hotels 94% recommended by 68 Boutique Hotels hotels
#3 of 10
SiteMinder is a top Hotel Metasearch Management Software pick among boutique hotels on HotelTechReport, thanks to its metasearch capabilities that boost visibility and attract more potential guests, as one user noted about leveraging this tool to "enhance our online presence."
Best Hotel Metasearch Management Software for Bed & Breakfast & Inns 94% recommended by 48 Bed & Breakfast & Inns hotels
#3 of 10
SiteMinder is a top Hotel Metasearch Management Software pick among Bed-N-Breakfast operators on HotelTechReport, thanks to its Demand Plus feature that enhances visibility across multiple metasearch platforms and effectively drives direct bookings. Hoteliers appreciate its significant impact on occupancy, stating it "brings more revenue through Direct Channel."
Best Hotel Metasearch Management Software for Limited Service & Budget Hotels 94% recommended by 46 Limited Service & Budget Hotels hotels
#2 of 8
SiteMinder is a top Hotel Metasearch Management Software pick among Limited-Service-Budget hotels on HotelTechReport, praised for its "strong integration framework" that effectively prevents overbookings and ensures accurate room availability across multiple channels. This capability helps hoteliers maintain a seamless connection with booking platforms, ultimately enhancing their visibility and bookings.
Best Hotel Metasearch Management Software for Extended Stay & Serviced Apartments 93% recommended by 22 Extended Stay & Serviced Apartments hotels
#2 of 4
SiteMinder is a top Hotel Metasearch Management Software pick among extended-stay serviced apartments on HotelTechReport, with its 'Demand Plus' feature praised for significantly increasing visibility and bolstering revenue. Hoteliers note that it has "helped us grow brand awareness" effectively.
Best Hotel Metasearch Management Software for Vacation Rentals & Villas 95% recommended by 14 Vacation Rentals & Villas hotels
#1 of 2
SiteMinder is a top Hotel Metasearch Management Software pick among vacation rentals and villas on HotelTechReport, known for its fast booking engine that "has significantly boosted my sales conversions." This feature enhances property visibility across multiple OTAs, critical for attracting guests.
Best Hotel Metasearch Management Software for City Center Hotels 96% recommended by 44 City Center Hotels hotels
#3 of 10
SiteMinder is a top Hotel Metasearch Management Software pick among city-center hotels on HotelTechReport, praised for its effective real-time synchronization that minimizes overbookings and ensures accurate information across channels. Hoteliers appreciate how this capability "reduces manual mistakes," enabling teams to focus on enhancing guest experiences.
Best Hotel Metasearch Management Software for Airport/Conference Hotels 93% recommended by 41 Airport/Conference Hotels hotels
#3 of 8
SiteMinder is a top Hotel Metasearch Management Software pick among Conference on HotelTechReport, as it enhances visibility across multiple metasearch platforms with its Demand Plus feature, helping properties capture more direct bookings. Hoteliers appreciate the reliable integration, which prevents overbookings and ensures accurate room availability.
Best Hotel Metasearch Management Software for Luxury Hotels 96% recommended by 55 Luxury Hotels hotels
#3 of 11
SiteMinder is a top Hotel Metasearch Management Software pick among luxury hotels on HotelTechReport, praised for its real-time synchronization and integration capabilities that prevent overbookings and ensure guests see accurate information across all platforms.
Best Hotel Metasearch Management Software for Other 92% recommended by 10 Other hotels
#5 of 6
SiteMinder is a top Hotel Metasearch Management Software pick among other hotels on HotelTechReport, praised for its full package of distribution technology that enhances website performance and ensures rate parity. Users appreciate the combination of reliable support and comprehensive capabilities that streamline management tasks.
Best Hotel Metasearch Management Software for Branded Hotels 94% recommended by 32 Branded Hotels hotels
#4 of 8
SiteMinder is a top Hotel Metasearch Management Software pick among branded hotels on HotelTechReport, noted for its ability to enhance local market visibility and attract guests through various platforms. Users highlight that it boosts online presence with “new business insights” and improves rate management, making it a crucial tool for revenue generation.
By region
Best Hotel Metasearch Management Software for hotels in Africa 96% recommended by 5 hotels in Africa
#2 of 2
SiteMinder is a top Hotel Metasearch Management Software pick among Africa on HotelTechReport, praised for its Demand Plus feature, which "ensures my hotels stay visible across multiple metasearch platforms." This visibility can notably boost occupancy for mid-sized hotels in the region.
Best Hotel Metasearch Management Software for hotels in South America 95% recommended by 10 hotels in South America
#1 of 1
SiteMinder is a top Hotel Metasearch Management Software pick among South America on HotelTechReport, praised for its ability to load and configure inventory quickly, enabling hoteliers to avoid mistakes with availability and rates.
Best Hotel Metasearch Management Software for hotels in Asia Pacific 95% recommended by 62 hotels in Asia Pacific
#1 of 4
SiteMinder is a top Hotel Metasearch Management Software pick among Asia Pacific on HotelTechReport, thanks to its metasearch management tool that significantly enhances online visibility, driving more traffic and conversions from multiple platforms. Hoteliers appreciate that it helps increase bookings, making their properties more discoverable across various channels.
Best Hotel Metasearch Management Software for hotels in North America 93% recommended by 24 hotels in North America
#2 of 7
SiteMinder is a top Hotel Metasearch Management Software pick among North America on HotelTechReport, praised for its metasearch capabilities that boost visibility and revenue by connecting directly with potential guests. Hoteliers have noted, "this integration has significantly increased the hotel’s revenue," emphasizing its positive impact on direct bookings.
Best Hotel Metasearch Management Software for hotels in Europe 90% recommended by 32 hotels in Europe
#3 of 12
SiteMinder is a top Hotel Metasearch Management Software pick among mid-sized hotels in Europe on HotelTechReport, praised for its ability to connect all channels and update availability and prices seamlessly. Hoteliers appreciate how this streamlines operations for managing bookings from various platforms.
Best Hotel Metasearch Management Software for hotels in Oceania 92% recommended by 27 hotels in Oceania
#1 of 1
SiteMinder is a top Hotel Metasearch Management Software pick among Oceania on HotelTechReport, with its Demand Plus feature helping properties enhance visibility and grow revenue. Hoteliers appreciate the platform's ability to manage rates and visibility in one place.
By country
Best Hotel Metasearch Management Software for hotels in Vietnam 91% recommended by 8 hotels in Vietnam
#1 of 1
SiteMinder is a top Hotel Metasearch Management Software pick among Vietnam on HotelTechReport, praised for its "fast connection with OTAs" that helps prevent overbookings and reduces manual tasks. Hoteliers appreciate the system's integration with their PMS, which simplifies daily operations.
Best Hotel Metasearch Management Software for hotels in Thailand 97% recommended by 27 hotels in Thailand
#1 of 1
SiteMinder is a top Hotel Metasearch Management Software pick among hotels in Thailand on HotelTechReport, recognized for its robust integration capabilities that enable "smooth distribution" across multiple channels, which helps hotels manage their rates and availability effectively.
Best Hotel Metasearch Management Software for hotels in New Zealand 90% recommended by 5 hotels in New Zealand
#1 of 1
SiteMinder is a top Hotel Metasearch Management Software pick among New Zealand on HotelTechReport, with hoteliers appreciating its "promo code capability for groups," which aids in targeted marketing. This feature supports revenue efforts for mid-sized hotels needing to optimize their booking strategies.
Best Hotel Metasearch Management Software for hotels in Malaysia 96% recommended by 14 hotels in Malaysia
#1 of 1
SiteMinder is a top Hotel Metasearch Management Software pick among Malaysia on HotelTechReport because its integrated booking engine significantly boosts direct bookings by providing guests with a seamless, mobile-friendly reservation experience. Hoteliers appreciate how quickly it enhances online visibility and conversions.
Best Hotel Metasearch Management Software for hotels in Mexico 91% recommended by 14 hotels in Mexico
#1 of 1
SiteMinder is a top Hotel Metasearch Management Software pick among hotels in Mexico on HotelTechReport, as its metasearch capabilities enable properties to enhance their online visibility and attract more guests, leading to increased revenue. Users appreciate how the platform allows for real-time inventory updates across all sales channels, simplifying management tasks.
Best Hotel Metasearch Management Software for hotels in Indonesia 95% recommended by 8 hotels in Indonesia
#1 of 2
SiteMinder is a top Hotel Metasearch Management Software pick among Indonesia on HotelTechReport, praised for its ability to increase visibility with metasearch platforms like Google and TripAdvisor, enhancing direct bookings. Users value the "real-time updates" and effective channel management for synchronizing room availability across various OTAs.
Best Hotel Metasearch Management Software for hotels in Australia 93% recommended by 21 hotels in Australia
#1 of 1
SiteMinder is a top Hotel Metasearch Management Software pick among Australia on HotelTechReport, helping hotels enhance visibility and revenue through its Demand Plus feature, which reviewers praise for significantly increasing brand awareness.
Best Hotel Metasearch Management Software for hotels in United Kingdom 86% recommended by 5 hotels in United Kingdom
#2 of 2
SiteMinder is a top Hotel Metasearch Management Software pick among mid-sized hotels in the United Kingdom on HotelTechReport, noted for its "great support in finding the problem" which helps resolve issues quickly and keeps operations running smoothly.
Best Hotel Metasearch Management Software for hotels in Spain 93% recommended by 11 hotels in Spain
#2 of 2
SiteMinder is a top Hotel Metasearch Management Software pick among Spain on HotelTechReport, praised for its ability to "connect all channels and update availability and prices," streamlining the management of bookings for a better operator experience.
Best Hotel Metasearch Management Software for hotels in United States 96% recommended by 9 hotels in United States
#4 of 6
SiteMinder is a top Hotel Metasearch Management Software pick among mid-sized hotels in the United States on HotelTechReport, known for enabling properties to display direct booking rates on Google, which has significantly increased revenue by attracting direct bookings without intermediaries.

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What is SiteMinder?

Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
SiteMinder Demand Plus is a powerful revenue management system designed to boost your hotel's visibility and revenue potential by connecting you with travelers who predominantly use metasearch engines to book accommodations. This platform ensures that your property is prominently displayed in search results, driving direct bookings and fostering guest loyalty. By channeling more reservations through your direct booking platforms, Demand Plus not only increases your revenue but also gives you full control over guest interactions and upselling opportunities. Its seamless integration with various Property Management Systems (PMS) ensures minimal disruption to your current operations. Additionally, SiteMinder handles all setup, bidding, and billing processes, allowing you to focus on providing exceptional guest experiences. With Demand Plus, you only incur costs for completed stays, making it a cost-effective solution to enhance your hotel's online presence and profitability.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of SiteMinder products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by SiteMinder

FAQs

Capabilities

Increase profits

Easy reconciliation

Team of experts

Features

Services

4/5 features

Reporting & Analytics

4/5 features

SiteMinder Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.5/5
ROI
4.6/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SiteMinder Demand Plus is the #1 most trending product in the Hotel Metasearch Management Software category (out of 29) and the #4 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SiteMinder as the #1 Hotel Metasearch Management Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SiteMinder Pricing

Pricing Available By Request

SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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76

Success Stories

5

References

10

Featured Customers

SiteMinder Case Studies

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City Lodge Hotels simplifies distribution and scales trusted hospitality across Southern Africa with SiteMinder’s platform

Sandton (South Africa)

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How Ratanui Lodge simplified rate management and became more agile with SiteMinder’s UltraSync

Pohara (New Zealand)

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Eco Tree Hotel achieves 98% direct revenue growth with help from SiteMinder’s platform

Hong Kong (China)

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Moov Hotels transforms distribution and revenue management with significant growth through SiteMinder’s platform

Porto (Portugal)

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Hotel Cidnay simplifies distribution and operations with SiteMinder’s platform

Santo Tirso (Portugal)

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Ormond Group achieves operational efficiency and direct booking growth across its portfolio with help from SiteMinder’s platform

Kuala Lumpur (Malaysia)

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Absolute Hotel Services unifies guest acquisition, direct bookings and performance analytics with SiteMinder’s platform

Bangkok (Thailand)

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Metro Hotels celebrates 50 years in business, generates additional $1.6m in revenue with support from SiteMinder.

SouthPerth (Australia)

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Diamond Resort Phuket delivers effortless, end‑to‑end hospitality with SiteMinder as the engine, and Welcome Pickups as the seamless last‑mile connection for every guest.

Bang Tao Beach (Thailand)

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Attic Backpackers: Putting people first with help from SiteMinder

Auckland Central (New Zealand)

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Hoteles Galia drives its expansion with SiteMinder’s platform

CiudaddelCarmen (Mexico)

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Hotel Villa Mexicana optimises bookings and reduces no-shows with SiteMinder Pay

Zihuatanejo (México)

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How BTH Hotels transformed its guest acquisition and increased revenue by 56% with SiteMinder’s platform

San Borja (Peru)

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Hotel East Group saves time, strengthens guest experience with SiteMinder’s platform

Songshan (Taiwan)

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Gravity Haus has rock-solid foundation for success with SiteMinder and Mews

Breckenridge (United States)

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Snö Hotels increases room nights by 40% with integrated technology

Cerler (Spain)

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Roomzzz on track to reach its full potential with help from SiteMinder’s platform

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Distinctive Concept Hotels boosts occupancy to 80% with SiteMinder’s platform

Tulum (Mexico)

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Kindness Hotel (康橋商旅) achieves 100% growth in online bookings with help from SiteMinder’s platform

Taitung City (Taiwan)

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SiteMinder drives 30% booking growth for Batu Karang Lembongan Resort & Spa

Jungutbatu (Bali)

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From manual struggles to smart solutions: SiteMinder powers success at Sotetsu Grand Fresa Taipei Ximen

Taipei (Taiwan)

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VOMO Island Fiji achieves operational efficiency and extensive revenue growth with help from SiteMinder’s platform

Vomo Island (Mamanuca Islands)

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Villa Varosh perfectly balances efficiency and guest experience with SiteMinder’s platform

Ohrid (Republic of North Macedonia)

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From fragmented to flourishing: How Luna Volcán transformed their revenue performance by 363% with SiteMinder’s unified platform

Banos (Ecuador)

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SiteMinder & Edgar Suites: The perfect alliance between high-end hospitality and technological innovation

Paris (France)

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Casa Palacete 1822 maximises rate control and prevents overbookings with SiteMinder’s platform

Granada (Spain)

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SiteMinder drives 180% revenue boost for 眷村 Guest House 1954 in Taipei

Sanchong (Taiwan)

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14 West Boutique Hotel streamlines distribution and revenue with SiteMinder’s platform

LagunaBeach (United States)

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SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume

Ubud (Indonesia)

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Aligned Corporate Residences runs four locations seamlessly with SiteMinder.

Mackay (Australia)

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Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder

Abbotsford (Australia)

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Hotel Palau Fugit maximises productivity and sales with SiteMinder

Girona (Spain)

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Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%

Legian (Bali)

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Mutiara Carita achieves major direct bookings surge thanks to SiteMinder

Pandeglang (Indonesia)

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Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder

Malaga (Spain)

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Deutsches Haus saves three hours of work every day with SiteMinder

Bonn (Germany)

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The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783

Langenargen (Germany)

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Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder

Kerobokan Kelod (Bali)

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SiteMinder successfully helps Urban Rest expand global footprint and streamline operations

Sydney (Australia)

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SiteMinder helps Infinity8 Bali develop easy strategies for success

Jimbaran (Bali)

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Grün Resorts Bali relies on SiteMinder to support rapid growth

Pecatu (Indonesia)

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Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder

Gatlinburg (United States)

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City Oasis Inn finds perfect partner with SiteMinder’s smart platform

Townsville (Australia)

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SiteMinder supports Invergarry Hotel’s improved guest experience

Invergarry (United Kingdom)

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Brady Hotels & Apartments gains game-changing support and success with SiteMinder

Melbourne (Australia)

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Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings

Kedewatan (Bali)

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Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder

Seminyak (Bali)

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Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder

Berlin (Germany)

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The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform

Salzburg (Austria)

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Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder

Payangan (Bali)

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How Villa Italia profited from switching to SiteMinder’s channel manager

Munich (Germany)

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Palladium Hotel Group accelerates its growth with SiteMinder

Sant Antoni de Portmany (Balearic Islands)

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Town Hotel optimises online distribution and efficiency with SiteMinder

Wiesbaden (Germany)

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Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder

Lamai Beach (Thailand)

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Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder

Dangast (Germany)

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Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy

Bilbao (Spain)

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SiteMinder helps Hotel Kragemann generate more direct bookings with less effort

Simmerath (Germany)

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

Bangkok (Thailand)

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The Phala Group Optimise Channel Management and Boost Revenue

Ubud (Bali)

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Hotel Amicizia improves room management with SiteMinder

Rimini (Italy)

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

Mangsit (Indonesia)

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Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

Kuching (Malaysia)

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

Mu Si (Thailand)

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SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

Cha-am (Thailand)

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Barrington Riverside Cottages achieves 22% revenue growth via SiteMinder’s Dynamic Revenue Plus

Barrington (Australia)

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

Tagum City (Philippines)

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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

Ogunquit (United States)

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Belfast Africa elevates visibility, occupancy and control via SiteMinder’s platform

Accra (Ghana)

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HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

Ratsada (Thailand)

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TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

Sydney (Australia)

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PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

London (United Kingdom)

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How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

Melbourne (Australia)

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La Flora Group is confident it has found a lasting solution with SiteMinder

Khao Lak (Thailand)

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The RuMa Hotel and Residences chose SiteMinder and never looked back

Kuala Lumpur (Malaysia)

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Fuli Hot Spring Resort has all boxes ticked with SiteMinder

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Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

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SiteMinder Reviews

Hotelier Rating

Excellent
150
Very Good
19
Average
3
Poor
4
Terrible
2

Property Size

  • X-Small (13)
  • Small (73)
  • Mid-Sized (38)
  • Large (49)
  • X-Large (5)

Country

  • Thailand
    Thailand
    (28)
  • Australia
    Australia
    (22)
  • Malaysia
    Malaysia
    (15)
  • Mexico
    Mexico
    (14)
  • Spain
    Spain
    (11)
  • United States
    United States
    (9)
  • Indonesia
    Indonesia
    (9)
  • Vietnam
    Vietnam
    (8)
  • New Zealand
    New Zealand
    (6)
  • United Kingdom
    United Kingdom
    (5)
  • Colombia
    Colombia
    (3)
  • Peru
    Peru
    (3)
  • Germany
    Germany
    (3)
  • Malta
    Malta
    (2)
  • Singapore
    Singapore
    (2)
  • Nigeria
    Nigeria
    (2)
  • Greece
    Greece
    (2)
  • Italy
    Italy
    (2)
  • Switzerland
    Switzerland
    (2)
  • Laos
    Laos
    (2)
  • Chile
    Chile
    (2)
  • Portugal
    Portugal
    (2)
  • Czech Republic
    Czech Republic
    (1)
  • France
    France
    (1)
  • Finland
    Finland
    (1)
  • Ghana
    Ghana
    (1)
  • Papua New Guinea
    Papua New Guinea
    (1)
  • Austria
    Austria
    (1)
  • Kenya
    Kenya
    (1)
  • Sierra Leone
    Sierra Leone
    (1)
  • Pakistan
    Pakistan
    (1)
  • Canada
    Canada
    (1)
  • Argentina
    Argentina
    (1)
  • Uruguay
    Uruguay
    (1)
  • Nicaragua
    Nicaragua
    (1)
  • Philippines
    Philippines
    (1)

Region

  • North America
    North America
    (24)
  • Europe
    Europe
    (33)
  • Asia Pacific
    Asia Pacific
    (65)
  • Oceania
    Oceania
    (29)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (11)
  • Africa
    Africa
    (5)
10

Increased online visibility and direct bookings — more clicks should convert better

Ecommerce Executive from 25-49 room Branded Hotel in Ubud (Indonesia)

Verified
1 days ago
Since the using of the metasearch where SiteMinder system market our property listing on Google Hotel Ads, Trivago and Tripadvisor, we have increased our online visibility and increased our direct bookings worldwide through website and Demand Plus. Thank you.
Country Indonesia
Ecommerce Executive
Small Hotel
10

Saves daily market research time — but updates are slow and clunky

Manager from 25-49 room Bed & Breakfast & Inn in Bundaberg (Australia)

Verified
1 days ago
We used to monitor the market daily basis, after start to using dynamic pricing we don't have to. It's saving time on a daily basis researching on the market.
Country Australia
Manager
Small Hotel
10

More guests and bookings with an efficient, fast system

Reservation Officer Staff from 25-49 room Boutique in Ubud (Bali)

Verified
1 days ago
So far, we have not found any problems while using the SiteMinder for Rate shopping, Hotel metasearch and Website design. We like the system in getting more guests and bookings, and it makes our operation very efficient and fast. Thank you.
Country Bali
Reservation Officer Staff
Small Hotel
10

Dynamic pricing and competitor insights that make adding extras easy

Owner from 10 to 24 room Bed & Breakfast & Inn in Nelson (New Zealand)

Verified
1 days ago
Features, dynamic pricing, availability of staff. Ease of adding onto extras. Finding out competitors pricing and strategy/ Ease of going between areas.
Country New Zealand
Owner
Small Hotel
10

Easier bookings and helpful training — classic still lags behind

Executive Director from 5 to 9 room Resort in (Malaysia)

Verified
2 days ago
I like how Little Hotelier train us how to use the system; the channel manager also makes booking process easier. Moreover, the marketing perspective is also very good; helping us to get more bookings.
Country Malaysia
Executive Director
X-Small Hotel
10

More bookings with less manual OTA work — better audit tracking would help

Front Office Staff from 25-49 room Resort in Tampaksiring (Bali)

Verified
3 days ago
Our property receiving more booking from Booking Engine SiteMinder and Demand Plus features. We are very satisfied with the SiteMinder system as it is very user-friendly for all our staff. We no longer have to perform manual updates to each OTAs, which makes our operations very efficient, allowing us to spend more time providing excellent s...
Country Bali
Front Office Staff
Small Hotel
10

Easy daily operations and reporting — but agent breakdowns need work

Sales Executive from 200 to 499 room Branded Hotel in Bangkok (Thailand)

Verified
5 days ago
The system is user-friendly and makes our daily hotel operations easier and more convenient. Reports can be generated quickly, especially when reviewing historical data from previous years and checking OTB (On the Books) performance. This allows us to compare results, monitor booking trends, and better understand overall business performanc...
Country Thailand
Sales Executive
Large Hotel
10

Easy to manage anywhere, but disconnects are tedious

Reservations from 50-74 room Boutique in Ollantaytambo (Perú)

Verified
9 days ago
The ease of use of the channel and that it has an app, so I can manage it from anywhere, I also use the free website template they provide us.
Country Perú
Reservations
Mid-Sized Hotel
10

Easy to use with always-available support — mapping could be faster

Reservation Manager from 75-99 room Luxury Hotel in Naples (Italy)

Verified
9 days ago
Easy to use, efficient, and with a support service always available and ready to assist you if needed.
Country Italy
Reservation Manager
Mid-Sized Hotel
8

Prevents overbooking and manages multiple channels

Hotel Manager from 75-99 room in Pamplona (Spain)

Verified
11 days ago
It works fine with the PMS and allow us not be worried about overbooking problems. It allows to manage multiple channels.
Country Spain
Hotel Manager
Mid-Sized Hotel
[email protected] from SiteMinder replied
Hi Miguel, Thank you for your feedback! We're truly grateful for your recommendation and glad to hear that our system helps you manage multiple channels effectively, preventing overbooking issues. We understand that you're still getting learning with the platform, and we're here to support you as you gain more experience. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D
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  • 18

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

SiteMinder provides a strong solution for hotels looking to simplify their distribution strategy and manage multiple booking channels more efficiently. One of its biggest strengths is the ability to centralize availability, rates, and inventory, helping hotel teams reduce manual work and maintain consistency across different platforms. From a technology partner perspective, I particularly appreciate SiteMinder's focus on connectivity and its role in helping hotels build a more efficient and connected technology ecosystem.

Question:

What differentiates this product or service from the competition?

Answer:

What stands out about SiteMinder is its strong presence in the hospitality industry, extensive connectivity ecosystem, and clear focus on making hotel distribution more accessible and efficient. SiteMinder has built a well-established network of technology partners and distribution channels, which is particularly valuable for hotels looking to streamline their operations while maintaining flexibility in their technology choices. Its industry experience and commitment to connectivity make it a relevant player in the hotel technology space.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would recommend taking a close look at how SiteMinder fits into your existing technology stack and overall distribution strategy. Having a reliable channel management solution can make a real difference in reducing operational complexity and allowing hotel teams to focus on their guests. Also, make sure to explore the integrations and connectivity options available, as choosing technology that works well together is key to building an efficient hotel operation.

Mercedes Minghelli Vaini Tiago Araújo Alain BEAUVIEUX + 21 recommend
Recommended by
Mercedes Minghelli Vaini
Mercedes Minghelli Vaini Partnership Manager @ Canary Technologies
Tiago Araújo
Tiago Araújo CEO & Co-foudner @ HiJiffy
Alain BEAUVIEUX
Alain BEAUVIEUX Président-Directeur général @ ACANTECH
Miguel Santos
Miguel Santos Partnerships Manager @ Bookboost
Arina Kolomiets
Arina Kolomiets App Success Manager @ Apaleo
Mercedes Minghelli Vaini
Mercedes Minghelli Vaini Partnership Manager @ Canary Technologies
Tiago Araújo
Tiago Araújo CEO & Co-foudner @ HiJiffy
Alain BEAUVIEUX
Alain BEAUVIEUX Président-Directeur général @ ACANTECH
Miguel Santos
Miguel Santos Partnerships Manager @ Bookboost
Arina Kolomiets
Arina Kolomiets App Success Manager @ Apaleo
Arina Kolomiets
Arina Kolomiets App Success Manager @ Apaleo
Mercedes Vaini
Mercedes Vaini Partnership Manager @ TrustYou
Aakaash Vasu
Aakaash Vasu Marketing Manager @ Simplotel
Kristin Carville
Kristin Carville Sales Director ANZ @ Cloudbeds
Jesus Ramirez Medina
Jesus Ramirez Medina Mid Market Manager @ Triptease
Yumiko Pagnoux
Yumiko Pagnoux Partner Associate @ Mews
Yumiko Pagnoux
Yumiko Pagnoux Partner Associate @ Mews
Shirene Perry
Shirene Perry Business Consultant @ Koncept Konnect
Liliana Moreira Ascensão
Liliana Moreira Ascensão Partnerships & Strategic Projects @ Host Hotel Systems
Thomas Landen
Thomas Landen Chief Marketing Officer @ RoomPriceGenie
James Andrew Rhind
James Andrew Rhind Business Development Manager @ RoomPriceGenie
Andreas Rhein
Andreas Rhein CEO / Consultant @ Der Hotelflüsterer™
Ofri Zeiger
Ofri Zeiger Marketing Manager @ Duve
Isabel Becerra
Isabel Becerra Operations Manager @ PJs Marketing Mexico - E-commerce Managers
Damien Cazabonne
Damien Cazabonne Senior Strategic Partnership Manager @ Mews
Prameeth Shetty
Prameeth Shetty Head of Global Sales @ Winsar Group
Jaeyun Noh
Jaeyun Noh CEO @ Roomsy Inc
Marc Horner
Marc Horner Account Manager @ InnQuest Software
Munish Chetty
Munish Chetty Managing Director @ Vision Sales and Marketing NZ Ltd
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SiteMinder

3 years ago

Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder

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SiteMinder

3 years ago

Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy

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SiteMinder

3 years ago

SiteMinder helps Hotel Kragemann generate more direct bookings with less effort

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SiteMinder

3 years ago

Global Research By SiteMinder Reveals Travelers From Asia, Latin America Lead In Intent, Bleisure, Digitization

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SiteMinder

3 years ago

Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

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SiteMinder

3 years ago

SiteMinder to Run Global Webinar Series with Insights From the Largest Consumer Research on Accommodation

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SiteMinder

3 years ago

Around 1-in-2 Will Travel More, Internationally Only: New SiteMinder Research Reveals the Plans, Motivations Set to Impact Accommodation Globally

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SiteMinder

3 years ago

September Hotel Bookings in Spain Off to Strongest Start in Five Years

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SiteMinder

3 years ago

The Phala Group Optimise Channel Management and Boost Revenue

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SiteMinder

3 years ago

Hotel Amicizia improves room management with SiteMinder

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SiteMinder

3 years ago

Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

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SiteMinder

3 years ago

Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

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SiteMinder

3 years ago

Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

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SiteMinder

3 years ago

SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

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SiteMinder

3 years ago

Barrington Riverside Cottages achieves 22% revenue growth via SiteMinder’s Dynamic Revenue Plus

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SiteMinder

3 years ago

Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

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SiteMinder

3 years ago

Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

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SiteMinder

3 years ago

Belfast Africa elevates visibility, occupancy and control via SiteMinder’s platform

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SiteMinder

3 years ago

HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

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SiteMinder

3 years ago

TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

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SiteMinder

3 years ago

PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

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SiteMinder

3 years ago

How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

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SiteMinder

3 years ago

La Flora Group is confident it has found a lasting solution with SiteMinder

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SiteMinder

3 years ago

The RuMa Hotel and Residences chose SiteMinder and never looked back

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SiteMinder

3 years ago

Fuli Hot Spring Resort has all boxes ticked with SiteMinder

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SiteMinder

3 years ago

Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

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SiteMinder

4 years ago

Global Hotel Tech Leader SiteMinder Expands Hotel Commerce Platform with Acquisition of GuestJoy

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SiteMinder

4 years ago

HOMA Partners with SiteMinder to Ride New Wave of Co-Living Reservations in Thailand

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SiteMinder

4 years ago

SiteMinder Unveils Next Generation Platform To Take Hotels Into The New Hotel Commerce Era

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SiteMinder

4 years ago

SiteMinder To Drive Robinhood’s Expansion From Food Delivery To Zero-Commission Online Travel Agent

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SiteMinder

4 years ago

SiteMinder, Hopper Partner to Fuse Benefits of Online Commerce and Travel Fintech for Hotels

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SiteMinder

4 years ago

SiteMinder’s Top 12 Hotel Booking Revenue Makers of 2021 Reveal Commerce Strategies Now More Holistic

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SiteMinder

4 years ago

2021 SiteMinder Partner of the Year Awards Spotlight Hotel Industry Transformation

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SiteMinder

4 years ago

SiteMinder Debuts on the ASX with Oversubscribed AU$627M IPO and AU$1.36B Market Capitalisation

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SiteMinder

5 years ago

SiteMinder Partners With Digital Marketing Leaders To Open Up The Full Direct Booking Opportunity For Hotels

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SiteMinder

5 years ago

New Research By SiteMinder Reveals Mexican Travelers Are More Enthusiastic Yet Discerning

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SiteMinder

5 years ago

German Hotel Bookings Lead Europe’s Growth Rate, Are Back To Outpacing The Global Average

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SiteMinder

5 years ago

New SiteMinder Report Uncovers An Evolved German Traveller, Why It’s Essential Hotels Prepare

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SiteMinder

5 years ago

SiteMinder: Pandemic Has Only Intensified Enthusiasm For Travel Among Spaniards, Hotels Must Be Ready

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SiteMinder

5 years ago

SiteMinder: Traveler Demands At An All-Time High, ‘Material Consequences’ For Hotels Not Prepared

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SiteMinder

5 years ago

SiteMinder Creates the New Standard for Modern Hotel Chains and Groups to Manage Their Distribution

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SiteMinder

5 years ago

SiteMinder Enables Digital Transformation of Ona Hotels

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SiteMinder

5 years ago

Top Booking Revenue Makers of 2020 Plus Predictions and Tips for 2021

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SiteMinder

5 years ago

From Booming to Privilege: The New Realities for a Hotel Industry in Need of a Reset

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SiteMinder

5 years ago

SiteMinder Partners With AsiaPay To Simplify Hotel Customer Payments Across Asia

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SiteMinder

5 years ago

SiteMinder Launches Partner Program To Harness Local Power For Hotels Globally

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SiteMinder

6 years ago

SiteMinder Reveals the Five Stages of the Hotel Booking Reset

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SiteMinder

6 years ago

Mexico’s Hotel Booking Momentum Hits 150-Day High On SiteMinder’s World Hotel Index

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SiteMinder

6 years ago

SiteMinder Report: Majority In UK Will Travel In 2020, Seek Flexibility Over Low Cost

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SiteMinder

6 years ago

SiteMinder: ‘Domestic Travel Requires New Strategies From Thailand’s Hoteliers’

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SiteMinder

6 years ago

SiteMinder Study: 90 Percent Of Spaniards Will Travel Domestically By 2021 Year End

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SiteMinder

6 years ago

SiteMinder Finds French Holidaymakers Will Take Shorter Trips, Spend Less Time Planning Post-COVID

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SiteMinder

6 years ago

SiteMinder Report: Travel Desires Outweigh Safety Concerns For The Post-COVID Hotel Guest

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SiteMinder

6 years ago

SiteMinder Launches ‘Insights’ To Lead Hotels Into Intelligence, The New Era Of Distribution

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SiteMinder

6 years ago

Global Hotel Technology Leader SiteMinder Opens Berlin Office To Unlock Continental Europe

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SiteMinder

6 years ago

SiteMinder Breaks Through Billion-Dollar Valuation, Raises New Capital to Fuel Global Growth

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SiteMinder

6 years ago

SiteMinder Delivers its 100 Millionth Hotel Booking of 2019

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SiteMinder

6 years ago

SiteMinder launches the Hotel App Store

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SiteMinder

7 years ago

NEHÔ Group appoints SiteMinder to bridge hotel management and guests as it eyes further growth

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SiteMinder

7 years ago

SiteMinder partners with HotelSwaps, enables boutique and luxury hotels to trade unsold inventory

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SiteMinder

7 years ago

Berjaya Hotels & Resorts engages SiteMinder to get rate disparity under control

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SiteMinder

7 years ago

apaleo partners with SiteMinder to create an open world for hotels

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