SiteMinder Demand Plus

4.5 (91 REVIEWS)

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HT Score  
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Alexandra, John, Arina + 100 more experts recommend SiteMinder

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SiteMinder Demand Plus makes driving more direct bookings effortless by managing your listings on leading metasearch sites like Google Hotel Ads, Trivago and TripAdvisor.

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Ratings Summary

4.5
Very Good
Ease of Use
4.7/5
Customer Support
4.4/5
ROI
4.4/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SiteMinder Demand Plus is the #1 most trending product in the Hotel Metasearch Management Software category (out of 22) and the #60 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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96 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About SiteMinder Demand Plus
Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
Did you know around 75% of travellers use metasearch engines to find hotels and book online? How can you get a slice of the pie? Demand Plus brings these travellers to your direct channels. You own the booking, can build guest loyalty and increase revenue through upsell offers, all while reducing your dependence on third party channels. Forget the hassle of set up, bidding and billing, we take care of everything and you only pay for completed stays.

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Capabilities

Increase profits

Easy reconciliation

Team of experts

Features

Services

4/5 features

Reporting & Analytics

4/5 features

Pricing

Pricing Available By Request

SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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37

Success Stories

5

References

10

Featured Customers

Success Stories

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City Oasis Inn finds perfect partner with SiteMinder’s smart platform

Townsville City (Australia)

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SiteMinder supports Invergarry Hotel’s improved guest experience

(United Kingdom)

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Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings

Kecamatan Ubud (Indonesia)

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Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder

Kecamatan Kuta (Indonesia)

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Terracotta Hotel & Resort unlocks direct bookings and efficiency with SiteMinder

Thành phố Đà Lạt (Vietnam)

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SiteMinder and Fusion Hotel Group: A recipe for success in hospitality

Cam Hai Dong (Vietnam)

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Golden Lisbon Hotel boosts bookings, revenue, and efficiency with SiteMinder’s platform

Santa Maria Maior (Portugal)

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How SiteMinder saves time and improves The Kaleidoscope Collection’s revenue processes

(United Kingdom)

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Abbey Hotel Roscommon saves hours of work and optimises distribution with SiteMinder

Roscommon (Ireland)

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Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder

Kreisfreie Stadt Berlin (Germany)

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The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform

Salzburg (Austria)

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Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder

Payangan (Indonesia)

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How Villa Italia profited from switching to SiteMinder’s channel manager

Main-Spessart (Germany)

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Palladium Hotel Group accelerates its growth with SiteMinder

Sant Antoni de Portmany (Balearic Islands)

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Town Hotel optimises online distribution and efficiency with SiteMinder

Kreisfreie Stadt Wiesbaden (Germany)

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Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder

(Thailand)

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Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder

Friesland (Germany)

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Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy

Bilbao (Spain)

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SiteMinder helps Hotel Kragemann generate more direct bookings with less effort

Aachen (Germany)

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

Tubsai (Thailand)

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The Phala Group Optimise Channel Management and Boost Revenue

Kecamatan Denpasar Selatan (Indonesia)

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Hotel Amicizia improves room management with SiteMinder

Rimini (Italy)

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

Batu Layar (Indonesia)

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Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

Kuching (Malaysia)

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

Tambon Mu Si (Thailand)

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SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

Tambon Cha-am (Thailand)

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

แขวง คลองเตย (Thailand)

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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

Šimuni (Croatia)

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HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

Tambon Ratsada (Thailand)

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TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

Sydney (Australia)

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PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

(United Kingdom)

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How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

Melbourne (Australia)

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La Flora Group is confident it has found a lasting solution with SiteMinder

Tambon Khuekkhak (Thailand)

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The RuMa Hotel and Residences chose SiteMinder and never looked back

Kuala Lumpur (Malaysia)

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V8 Hotel Koln at MOTORWORLD accelerates success with SiteMinder

Kreisfreie Stadt Köln (Germany)

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Fuli Hot Spring Resort has all boxes ticked with SiteMinder

D350 (China)

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Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

Kecamatan Kuta (Indonesia)

Popularity by Segment

Size

189 | X-Small (1-9 room)

306 | Small (10-24 room)

548 | Medium (25-74 room)

509 | Large (75-199 room)

356 | X-Large (200+ room)

Country

284 | Spain

283 | Australia

193 | Thailand

124 | United States of America

90 | Indonesia

85 | Mexico

73 | United Kingdom

71 | New Zealand

59 | Vietnam

53 | Malaysia

42 | France

39 | Germany

39 | Ireland

39 | Portugal

36 | Philippines

34 | Cambodia

23 | Estonia

20 | Canada

19 | Italy

19 | Finland

19 | Singapore

16 | South Africa

16 | Colombia

15 | Czech Republic

14 | Hungary

13 | Iceland

12 | Costa Rica

12 | India

11 | Laos

10 | Switzerland

10 | Taiwan

10 | China

10 | Austria

9 | United Arab Emirates

9 | Latvia

8 | Chile

8 | Argentina

7 | Hong Kong

7 | Fiji

7 | Ecuador

6 | Dominican Republic

6 | Cyprus

6 | Sweden

6 | Poland

5 | Denmark

5 | Greece

4 | Morocco

4 | Saint Martin (French part)

4 | Pakistan

4 | Sri Lanka

4 | Malta

4 | Belize

4 | Egypt

3 | Norway

3 | Cook Islands

3 | Romania

3 | Maldives

3 | Croatia

3 | Myanmar

3 | Uruguay

3 | Peru

3 | Slovenia

3 | Turkey

3 | Panama

2 | Netherlands

2 | Jersey

2 | Tanzania

2 | Vanuatu

2 | Georgia

2 | Bangladesh

2 | Namibia

2 | Kenya

2 | Nigeria

2 | Jamaica

1 | Zimbabwe

1 | Sierra Leone

1 | Samoa

1 | Japan

1 | Bahamas

1 | Iran

1 | Qatar

1 | Bermuda

1 | Guatemala

1 | Venezuela

1 | Honduras

1 | Andorra

1 | Gibraltar

1 | Brazil

1 | Cameroon

1 | Rwanda

1 | Seychelles

1 | Tunisia

1 | Uganda

1 | Mozambique

1 | Belgium

1 | Zambia

1 | Montenegro

1 | Saudi Arabia

1 | Norfolk Island

1 | Macau

1 | Paraguay

1 | Ukraine

Type

481 | Boutiques

476 | Resorts

427 | Luxury Hotels

370 | City Center Hotels

346 | Bed & Breakfast & Inns

276 | Branded Hotels

185 | Extended Stay & Serviced Apartments

184 | Limited Service & Budget Hotels

138 | Airport/Conference Hotels

136 | Hostels

117 | Motels

117 | Vacation Rentals & Villas

42 | RV Parks & Campgrounds

15 | Casinos

Region

701 | Europe

548 | Asia Pacific

368 | Oceania

229 | North America

65 | South America

37 | Africa

25 | Middle East

18 | Central America

Category

1807 | Channel Managers

915 | Booking Engine

246 | Rate Shopping

234 | Website Design

120 | Upselling Software

103 | Hotel Rate Parity

93 | Guest Messaging Software

91 | Hotel Metasearch Management Software

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Hotelier Rating

Excellent
1600
Very Good
267
Average
108
Poor
42
Terrible
37

Property Size

  • X-Small (189)
  • Small (306)
  • Medium (548)
  • Large (509)
  • X-Large (356)

Country

  • Spain
    Spain
    (284)
  • Australia
    Australia
    (283)
  • Thailand
    Thailand
    (193)
  • United States of America
    United States of America
    (124)
  • Indonesia
    Indonesia
    (90)
  • Mexico
    Mexico
    (85)
  • United Kingdom
    United Kingdom
    (73)
  • New Zealand
    New Zealand
    (71)
  • Vietnam
    Vietnam
    (59)
  • Malaysia
    Malaysia
    (53)
  • France
    France
    (42)
  • Germany
    Germany
    (39)
  • Ireland
    Ireland
    (39)
  • Portugal
    Portugal
    (39)
  • Philippines
    Philippines
    (36)
  • Cambodia
    Cambodia
    (34)
  • Estonia
    Estonia
    (23)
  • Canada
    Canada
    (20)
  • Italy
    Italy
    (19)
  • Finland
    Finland
    (19)
  • Singapore
    Singapore
    (19)
  • South Africa
    South Africa
    (16)
  • Colombia
    Colombia
    (16)
  • Czech Republic
    Czech Republic
    (15)
  • Hungary
    Hungary
    (14)
  • Iceland
    Iceland
    (13)
  • Costa Rica
    Costa Rica
    (12)
  • India
    India
    (12)
  • Laos
    Laos
    (11)
  • Switzerland
    Switzerland
    (10)
  • Taiwan
    Taiwan
    (10)
  • China
    China
    (10)
  • Austria
    Austria
    (10)
  • United Arab Emirates
    United Arab Emirates
    (9)
  • Latvia
    Latvia
    (9)
  • Chile
    Chile
    (8)
  • Argentina
    Argentina
    (8)
  • Hong Kong
    Hong Kong
    (7)
  • Fiji
    Fiji
    (7)
  • Ecuador
    Ecuador
    (7)
  • Dominican Republic
    Dominican Republic
    (6)
  • Cyprus
    Cyprus
    (6)
  • Sweden
    Sweden
    (6)
  • Poland
    Poland
    (6)
  • Denmark
    Denmark
    (5)
  • Greece
    Greece
    (5)
  • Morocco
    Morocco
    (4)
  • Saint Martin (French part)
    Saint Martin (French part)
    (4)
  • Pakistan
    Pakistan
    (4)
  • Sri Lanka
    Sri Lanka
    (4)
  • Malta
    Malta
    (4)
  • Belize
    Belize
    (4)
  • Egypt
    Egypt
    (4)
  • Norway
    Norway
    (3)
  • Cook Islands
    Cook Islands
    (3)
  • Romania
    Romania
    (3)
  • Maldives
    Maldives
    (3)
  • Croatia
    Croatia
    (3)
  • Myanmar
    Myanmar
    (3)
  • Uruguay
    Uruguay
    (3)
  • Peru
    Peru
    (3)
  • Slovenia
    Slovenia
    (3)
  • Turkey
    Turkey
    (3)
  • Panama
    Panama
    (3)
  • Netherlands
    Netherlands
    (2)
  • Jersey
    Jersey
    (2)
  • Tanzania
    Tanzania
    (2)
  • Vanuatu
    Vanuatu
    (2)
  • Georgia
    Georgia
    (2)
  • Bangladesh
    Bangladesh
    (2)
  • Namibia
    Namibia
    (2)
  • Kenya
    Kenya
    (2)
  • Nigeria
    Nigeria
    (2)
  • Jamaica
    Jamaica
    (2)
  • Zimbabwe
    Zimbabwe
    (1)
  • Sierra Leone
    Sierra Leone
    (1)
  • Samoa
    Samoa
    (1)
  • Japan
    Japan
    (1)
  • Bahamas
    Bahamas
    (1)
  • Iran
    Iran
    (1)
  • Qatar
    Qatar
    (1)
  • Bermuda
    Bermuda
    (1)
  • Guatemala
    Guatemala
    (1)
  • Venezuela
    Venezuela
    (1)
  • Honduras
    Honduras
    (1)
  • Andorra
    Andorra
    (1)
  • Gibraltar
    Gibraltar
    (1)
  • Brazil
    Brazil
    (1)
  • Cameroon
    Cameroon
    (1)
  • Rwanda
    Rwanda
    (1)
  • Seychelles
    Seychelles
    (1)
  • Tunisia
    Tunisia
    (1)
  • Uganda
    Uganda
    (1)
  • Mozambique
    Mozambique
    (1)
  • Belgium
    Belgium
    (1)
  • Zambia
    Zambia
    (1)
  • Montenegro
    Montenegro
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Norfolk Island
    Norfolk Island
    (1)
  • Macau
    Macau
    (1)
  • Paraguay
    Paraguay
    (1)
  • Ukraine
    Ukraine
    (1)

Region

  • North America
    North America
    (229)
  • Europe
    Europe
    (701)
  • Asia Pacific
    Asia Pacific
    (548)
  • Oceania
    Oceania
    (368)
  • Middle East
    Middle East
    (25)
  • South America
    South America
    (65)
  • Central America
    Central America
    (18)
  • Africa
    Africa
    (37)

Hoteliers say

NEW AI Review summary

Hoteliers like SiteMinder for its comprehensive channel management, intuitive booking engine, and robust rate parity tools. The product enhances revenue by maximizing visibility across multiple channels and providing detailed market insights for informed decision-making. SiteMinder also excels in flexibility and ease of integration with various PMS systems. However, users mention areas for improvement like the metasearch integration, error handling in booking transfers, and more interactive dashboards.

AI-generated from the text of customer reviews

Customer Support Quality
Channel Management
User Interface & Usability
Direct Booking Engine
Market Insights & Reporting
Rate Parity & Distribution
Integration with PMS
AI & Automation Features
Metasearch Integration
Error Handling in Booking Transfers
10

Optimizing distribution to channels and direct booking

Asst. E-commerce Manager from 50-74 room Resort in (Indonesia)

Verified
7 months ago
- Two way intergration from PMS to channel manager to optimize rate and availability- Maximize conversion with direct booking and visibility with metasearch through Demand Plus- Upsell with add-ons through booking engine
Country Indonesia
Asst. E-commerce Manager
Medium Hotel
Khogulan from SiteMinder replied
Hi Monica, Thank you for your amazing review! We are thrilled to hear about your delightful experience with SiteMinder's award-winning hotel commerce platform and suite of solutions that have helped to revolutionize your hotel business. Your valuable input will certainly be reviewed and considered for future potential improvements, thank you for sharing. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you for your continued loyalty. We're here to provide you with excellent service and support for years to come! To your success, Khogulan
10

SiteMinder is beyond Channel Manager

Corporate GM, Digital Marketing from 500+ room Branded Hotel in (Thailand)

Verified
7 months ago
SiteMinder is beyond Channel Manager:- A complete package for a hoteliers.- Helps uplift the website performance.- Rate parity at it's best.- Metasearch and rate distribution for all you let direct marketing.- New Busiess Insights is superb.
Country Thailand
Corporate GM, Digital Marketing
X-Large Hotel
Khogulan from SiteMinder replied
Hi Rabin, Thank you for your amazing 5-star review! We are incredibly pleased to hear how SIteMinder has helped to revolutionize your hotel operations. Indeed, the entire SiteMinder platform is designed the harness the full revenue potential of hotel business, by providing comprehensive solutions that include conversion, booking, mobile optimization, revenue generation, load time reduction, upselling, booking engine refinement, channel distribution, and world-class reporting capabilities. Excellent suggestions - we will certainly be exploring further automation, AI integration, and powerful upgrades to our platform and we will keep you updated on potential releases in the near future, stay tuned! If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to provide you with excellent service and support for years to come! Kind regards, Khogulan
10

The best ecommerce platform available for hoteliers

Founder from 500+ room Hostel in Noosa Heads (Australia)

Verified
8 months ago
Siteminder provides worldclass distribution technology that is effective, reliable and affordable. I also highly value the support teams in place to assist with ongoing management.
Country Australia
Founder
X-Large Hotel
Khogulan from SiteMinder replied
Hi, Thank you for your 5-star review! We are pleased to hear about your delightful experience with SiteMinder's award-winning platform and distribution technology. Indeed, we built Channel Manager to be reliable, easy to work with and navigate. It is great to hear you have had great service from our support team as well! Thank you for your suggestion on building a PMS, we will pass it on to the product team for their future consideration. Rest assured, we strive to continuously improve and enhance our products in the near future. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you for your continued loyalty. We're here to provide you with excellent service and support for years to come! To your success, Khogulan
10

The tool is easy to navigate with the upgrade version

Distribution, Manager from 50-74 room Bed & Breakfast & Inn in Kuala Lumpur (Malaysia)

Verified
8 months ago
Happy with the Support team , friendly, knowledgeable and helpful. Response time is fast. Channel mapping is easy without difficulties
Country Malaysia
Distribution, Manager
Medium Hotel
Khogulan from SiteMinder replied
Hi Keline, Thank you for your positive review! We are so pleased that you are fully satisfied with SiteMinder's products as well as our friendly and responsive support team. We appreciate your feedback regarding the search date range. However, the default range is 2 weeks instead of 1 day. Please reach out to us so that we can assist you to configure. As for the Repush button for failed reservations, it should appear in Platform now after a recent update. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We are here to support your journey with SiteMinder. To your success, Khogulan
10

The tool is easy to navigate with the upgrade version

Distribution, Manager from 50-74 room Bed & Breakfast & Inn in Kuala Lumpur (Malaysia)

Verified
8 months ago
Happy with the Support team , friendly, knowledgeable and helpful. Response time is fast. Channel mapping is easy without difficulties
Country Malaysia
Distribution, Manager
Medium Hotel
Khogulan from SiteMinder replied
Hi Keline, Thank you for your positive review! We are so pleased that you are fully satisfied with SiteMinder's products as well as our friendly and responsive support team. We appreciate your feedback regarding the search date range. However, the default range is 2 weeks instead of 1 day. Please reach out to us so that we can assist you to configure. As for the Repush button for failed reservations, it should appear in Platform now after a recent update. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We are here to support your journey with SiteMinder. To your success, Khogulan
10

Great services

Marketing manager from 100 to 199 room Bed & Breakfast & Inn in Karachi (Pakistan)

Verified
9 months ago
Its has almost all the features required for the modern hoteliers additionally customer services are up to the mark. Recommended 👍
Country Pakistan
Marketing manager
Large Hotel
Khogulan from SiteMinder replied
Hi Ahsan, Thank you for your 5-star review! It is great to hear of your pleasant experience with Channel Manager and our excellent customer support team. We appreciate your kind words and recommendation. Rest assured, we will continue to work on enhancing the user experience of our new platform. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to provide you with excellent service and support for years to come! To your success, Khogulan
8

Reliable channel manager

Corporate Revenue Manager from 100 to 199 room Branded Hotel in (Indonesia)

Verified
10 months ago
I really think SiteMinder is great for their amazing channel manager. The great connection they provide to many different channels is really amazing. SiteMinder has made it much easier for us to distribute our products and services with its user-friendly interface and dependable service. This tool has greatly improved our business by making...
Country Indonesia
Corporate Revenue Manager
Large Hotel
Khogulan from SiteMinder replied
Hi Hotlerinto, Thank you for sharing your positive experience with the Channel Manager - we are so happy to hear it has helped your property to benefit from more than 50 major channel connections and stay competitive. We truly appreciate your valuable feedback on how our metasearch integration can be improved and have forwarded this on to our product team. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to provide you with excellent service! Thank you for being a loyal supporter of SiteMinder. To your success, Khogulan
9

Booking Engine:

Assistant Revenue Manager from 500+ room Branded Hotel in (Indonesia)

Verified
10 months ago
The website design looks eye-catching and the most important thing is The Customer Service, especially Risma & Ibeth, they helped me a lot with everything in Siteminder.
Country Indonesia
Assistant Revenue Manager
X-Large Hotel
Khogulan from SiteMinder replied
Hi Romi, Thank you for your review! We are delighted to hear that you find our platform design attractive. Also, we truly appreciate your positive feedback regarding the excellent customer support by Risma & Ibeth. It helps us to know that we are indeed on the right track. We review each and every one of our customers’ feedbacks, and your suggestion on improving the features on our Booking Engine and Channel Manager is certainly heard. Stay tuned for future enhancements to our new platform. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to provide you with excellent service and support for years to come! To your success, Khogulan
10

Everything is so positive when it comes to SiteMinder

Corporate Revenue Manager from 25-49 room Resort in (Indonesia)

Verified
10 months ago
Everything went so smoothly (connection and stability) and customer support was easy to contact. working become more efficient and we can do more work done
Country Indonesia
Corporate Revenue Manager
Medium Hotel
Khogulan from SiteMinder replied
Hi Shadi, Thank you for your 5 star review! We appreciate your positive feedback on our Channel Manager, especially on its supreme channel connectivity. We review all customer feedback, and your suggestion on improving our Booking Engine is certainly heard. Stay tuned for future enhancements. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to provide you with excellent service and support. To your success, Khogulan
10

SECURED

E-commerce Manager from 100 to 199 room Resort in (Indonesia)

Verified
10 months ago
I like the authentication mechanism using security codes that keeps changing every few seconds which helps in easy access to application. It applies for cloud and mobile apps as well.
Country Indonesia
E-commerce Manager
Large Hotel
Khogulan from SiteMinder replied
Hi Ramandari, Thanks for your 5 star review! We are pleased to hear your feedback regarding our security features - we do strive to continuously keep our products safe, secure and easy to use. We appreciate your kind words! If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to provide you with excellent service and support for years to come! To your success, Khogulan
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