Sojern

Ranked 5 (out of 18) in Metasearch & Ad Tech

Metasearch & Ad Tech

Digital Marketing Platform Designed to Empower the World's Travel Marketers

Ratings Snapshot

Certificate of Excellence
Read 11 reviews
98%
Recommend
HTR Score icon
HT SCORE
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 18 in Metasearch & Ad Tech

Ease of Use
4.8/5
ROI
5.0/5
Implementation
5.0/5
Customer Support
4.9/5
Verified Customer Support

Sojern’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutique 4 verified reviews
    100%
  • Resort 3 verified reviews
    100%
  • Branded 1 verified reviews
    100%
  • Budget 1 verified reviews
    100%

Sojern Overview

Sojern Overview

Travel marketers who work with Sojern gain access to solutions that help them drive direct demand. With Sojern they can run multi-channel advertising campaigns, incorporate real-time travel data for targeting, gain insights through sophisticated campaign measurement, and access it all on a platform designed for the travel buying cycle. Additionally, Sojern supports payment solutions tailored to th...

About Sojern View website

Founded in 2007 | Headquarters in San Francisco United States | 600 employees

Sojern is a leading digital marketing platform built for travel marketers. Powered by artificial intelligence and traveler intent data, Sojern provides multi-ch...

Integrates with

  • Booking Engine
  • Digital Marketing Agencies
  • Direct Booking Tools
Browse integrations (11 verified)

What customers love about Sojern

Like 98% recommend

Director of Marketing from Other in Knoxville (United States)

Guiding more guests to book direct is a struggle from a non-flagged hotel. Sojern assists in increasing direct conversion.

Managing Director from Boutique

The fact that they communicate efficiently until whatever question arose is answered and the issue resolved. I tis done in apersonal and professional manner

Director of Front Office Operations from Branded

Sojern and their team have helped bring back our guests from the OTA's creating a better guest experience, more comprehensive data mining, more profitable yield, and loyalty brand building. I highly recommend them for al...

Revenue from Resort

- Friendly user platform - Quick customer supporting - Very supportive market manager (personal in charge). easy in communication and very informative.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Our booking engine is now more powerful thanks to Sojern services. There is no doubt their work increases direct sales and our booking engine's conversion rate. Every solution becomes better working together with them.

by Daniel Romero (Paraty Tech) on October 05, 2021

Question:

What differentiates this product or service from the competition?

Answer:

Accuracy and network potencial. The way they identify the exact moment to display an advert, according to the conversion funnel phase, and the wide range of options their display network offers, makes of Sojern the perfect choice almost for any company.

by Daniel Romero (Paraty Tech) on October 05, 2021

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

There is no a limited number of solutions to boost direct sales. Every tool may work better integrated with others, and Sojern is probably one of the best posible choices to increase your booking engine's conversion rate. Give it a try.

by Daniel Romero (Paraty Tech) on October 05, 2021

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Recommended by

Features

  • Meta search marketing
  • Metasearch connectivity
  • Metasearch Survelliance
  • E-commerce consulting
  • Marketing dashboard

Want to go behind the scenes and see how Sojern works?

Clients & references

References & testimonials

Testimonial avatar
The thing that I like most about your offering is that you don’t make money if I don’t make money. How simple is that?!
Sergio Serra Area Director The Americas – Sales, Marketing & Business Development at the Banyan Tree Mayakoba
Testimonial avatar
When we first started working with Sojern, it was kind of a secret weapon we had. But a lot of hotels are working with Sojern now, and the proof is in the results!
Dean Yamashita Director of Sales & Marketing at the Hotel Indigo Los Angeles Downtown, an IHG Hotel

Featured partners

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Awards & Certifications

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Sojern doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Saint Lucia
  • Vietnam
  • Czechia
  • Malta
  • Italy
  • Germany

11 Verified Sojern Reviews

Likelihood to Recommend
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October 20, 2021

Sojern Review: Easy to work with and great communication.

Online Distribution Manager from Resort in Las Vegas (United States)

Recommend 10/10
Full blue star
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What do you like most?

We work with Sojern on their commission-based display ad program. I manage distribution and sales so I'd consider myself a novice when it comes to internet marketing - that said I've found the program to ...

What do you dislike or think could be improved?

It would be great to be able to view live stats within the platform on the different creative we have up and to be able to a/b test multiple versions of ads.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

October 18, 2021

Sojern Review: Powerful Online Marketing Partner for Direct Reservations for your Hotel

CEO from Boutique in München (Germany)

Recommend 10/10
Full blue star
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What do you like most?

A strong platform with a very professional team behind. We totally recommend their service. It´s easy and uncomplicated. We increased our direct reservations and online presence for a fraction of the co...

What do you dislike or think could be improved?

I would love to be able to do even more online campaigns, but we know they are doing a great job since the results speak for themselves.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

October 14, 2021

Sojern Review: Very efficient and knowledgeable.

Director from Budget in San Pawl il-Baħar (Malta)

Recommend 10/10
Full blue star
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What do you like most?

The best thing about all this is the exposure we get. People get to know us well and sales increase.

What do you dislike or think could be improved?

All the system is well organized and efficient. In my opinion there is nothing which can be improved. On search the exposure is good enough.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 14, 2021

Sojern Review: GOOD EXPERIENCE

Sales Executive from Other in Bari Sardo (Italy)

Recommend 10/10
Full blue star
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What do you like most?

Better visibility on the web and more direct bookings, that's what we were looking for and we got it! We are very happy with the Sojern tool

What do you dislike or think could be improved?

At the moment I cannot find anything that needs to be improved: it wa the first experience and we are very happy with this tool

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 14, 2021

Sojern Review: Best Travel Targeting Partner Out There

Digital Media Director from Boutique in Nashville (United States)

Recommend 10/10
Full blue star
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What do you like most?

- I've worked with Sojern in a corporate client-side and agency-side capacity dealing with different teams along the way. I've consistently been impressed with their targeting capabilities and ability to...

What do you dislike or think could be improved?

- Their reporting dashboard is great for what it is but there are limitations for porting the data out into other dashboards such as Google Data Studio.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

July 22, 2021

Sojern Review: Results driven partnership

Director from Resort in Orlando (United States)

Recommend 10/10
Full blue star
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What do you like most?

The team is informative and our business immediately saw good results. They are communicative, informative and prompt. They were able to work with us quickly to connect the dots for our systems for tracki...

What do you dislike or think could be improved?

Reconciliation; it would be nice to be able to export the invoices to excel for Macros to check bookings to reconcile the invoice in systems like ours that are not sophisticated. Other than that, the serv...

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

Pricing

One time upfront purchase (flat rate)
$10,001 - $50,000
Monthly subscription (Flat)
Less than $500/month
Commission or Revenue Share
% of room upsell revenue

Recent News & Content

Recent articles

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Sojern doesn’t have any recent coverage yet

Recent press releases

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Sojern doesn’t have any recent company updates, news or announcements

Resources & reports

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Sojern doesn’t have any free e-books or reports available

Popular Sojern Integrations

Learn more

SiteMinder Booking Engine

Drive more direct bookings to maximise your revenue. Connecting to our Booking Engine increases direct bookings by up to 43%. Connecting our Booking Engine to Google Hotels Ads increases bookings by up to 16%. Get more commission-free reservations through your hotel website and take charge of the guest experience

View all (11 Sojern Integrations)