Sojern

4.8 (107 REVIEWS)

HTR Score icon
HT Score  
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
User avatar image User avatar image User avatar image User avatar image User avatar image User avatar image

Damien, Rosa, Mercedes + 8 more experts recommend Sojern

Read Recommendations
Product Banner
2023 Finalist HotelTechAwards

Hoteliers voted Sojern as the #3 Digital Marketing Agencies provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Digital Marketing Platform Designed to Empower the World's Travel Marketers

User avatar image User avatar image User avatar image
Sojern is popular in United States of America and Mexico.

Ratings Summary

4.8
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Sojern is the #2 most trending product in the Digital Marketing Agencies category (out of 118) and the #42 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Sojern has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Sojern as the #3 Digital Marketing Agencies provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
96 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Sojern
Founded in 2007 | Headquarters in San Francisco (United States) | 514 employees
Sojern is a leading digital marketing platform built for travel marketers. Powered by artificial intelligence and traveler intent data, Sojern provides multichannel marketing solutions to drive direct demand. More than 10,000 hotels, attractions, tourism boards, and travel marketers rely on Sojern annually to engage and convert travelers around the world. Through our recent acquisition of VenueLytics we’ve expanded our capabilities beyond bookings – assisting hotel marketing, revenue management, operations and front desk teams to optimize the pre-, during- and post-stay guest experience.

Capabilities

Reduce OTA dependency and increase direct bookings

Offload your media planning to experts

Establish a direct relationship with your guests

Uncover insights and track performance

Features

Website Development

4/5 features

SEO & Content

4/5 features

Paid Search & Digital Advertising

4/5 features

E-commerce

4/5 features

Reporting & Analytics

4/5 features

Available Add-ons & Modules

Metasearch

Metasearch & Ad Tech
Targeted campaigns across the top meta engines. Sojern partners with global names in hospitality as well as independent hoteliers, regional chains, and everything in between. With access to Sojern’s custom traveler audiences, intelligent marketing tools, and actionable real-time insights, we help hoteliers drive direct bookings, increase profitability, and optimize digital marketing budgets.

INCLUDED

Travel Marketing Platform

Direct Booking Tools
Sojern gives hotel marketers a simple and sophisticated travel marketing platform to help them reach, engage and convert travelers throughout their planning and booking journey, across various digital media channels. With unmatched visibility into travel demand, we help hoteliers increase their visibility and drive direct bookings. Our platform provides everything they need for success including real-time market insights, on-demand campaign and reporting tools, creative services, and a support team of travel experts.

INCLUDED

Ad Design Services

Metasearch & Ad Tech
Need banners ads for your hotel? We can help. We offer free creative ad development to all of our customers that qualify. And we run A/B testing at scale to continuously improve performance, to ensure your ads work.

INCLUDED

Pricing

Pricing Available By Request

Sojern has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

0

Success Stories

3

References

6

Featured Customers

Success Stories

profile-empty-state.svg

Sojern doesn’t have any case studies available

Popularity by Segment

Size

6 | X-Small (1-9 room)

8 | Small (10-24 room)

32 | Medium (25-74 room)

24 | Large (75-199 room)

36 | X-Large (200+ room)

Country

21 | United States of America

11 | Mexico

10 | Italy

6 | Thailand

5 | United Arab Emirates

5 | Spain

4 | Greece

4 | Indonesia

3 | Vietnam

3 | Bulgaria

3 | Turkey

2 | United Kingdom

2 | Portugal

2 | Costa Rica

2 | Turks and Caicos Islands

2 | Croatia

2 | Germany

2 | Malta

1 | Singapore

1 | Japan

1 | Cambodia

1 | Hungary

1 | Hong Kong

1 | Netherlands

1 | Ecuador

1 | Laos

1 | Malaysia

1 | Jamaica

1 | Canada

1 | Colombia

1 | Egypt

1 | France

1 | Romania

1 | Czech Republic

1 | Saint Lucia

Type

36 | Luxury Hotels

28 | Resorts

20 | Branded Hotels

17 | Boutiques

13 | Bed & Breakfast & Inns

11 | City Center Hotels

9 | Limited Service & Budget Hotels

5 | Motels

5 | Vacation Rentals & Villas

3 | Airport/Conference Hotels

3 | Extended Stay & Serviced Apartments

3 | Hostels

2 | RV Parks & Campgrounds

1 | Casinos

Region

37 | Europe

33 | North America

19 | Asia Pacific

9 | Middle East

4 | South America

4 | Central America

Category

107 | Digital Marketing Agencies

1 | Hotel Chatbots

More Products by Sojern

https://ucarecdn.com/f848444c-c81e-446a-95e6-94484c94ae9b/
https://ucarecdn.com/47e988c2-3b96-4ac5-bf12-498c49a161c9/

Hotelier Rating

Excellent
93
Very Good
12
Average
2
Poor
0
Terrible
0

Property Size

  • X-Small (6)
  • Small (8)
  • Medium (32)
  • Large (24)
  • X-Large (36)

Country

  • United States of America
    United States of America
    (21)
  • Mexico
    Mexico
    (11)
  • Italy
    Italy
    (10)
  • Thailand
    Thailand
    (6)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Spain
    Spain
    (5)
  • Greece
    Greece
    (4)
  • Indonesia
    Indonesia
    (4)
  • Vietnam
    Vietnam
    (3)
  • Bulgaria
    Bulgaria
    (3)
  • Turkey
    Turkey
    (3)
  • United Kingdom
    United Kingdom
    (2)
  • Portugal
    Portugal
    (2)
  • Costa Rica
    Costa Rica
    (2)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (2)
  • Croatia
    Croatia
    (2)
  • Germany
    Germany
    (2)
  • Malta
    Malta
    (2)
  • Singapore
    Singapore
    (1)
  • Japan
    Japan
    (1)
  • Cambodia
    Cambodia
    (1)
  • Hungary
    Hungary
    (1)
  • Hong Kong
    Hong Kong
    (1)
  • Netherlands
    Netherlands
    (1)
  • Ecuador
    Ecuador
    (1)
  • Laos
    Laos
    (1)
  • Malaysia
    Malaysia
    (1)
  • Jamaica
    Jamaica
    (1)
  • Canada
    Canada
    (1)
  • Colombia
    Colombia
    (1)
  • Egypt
    Egypt
    (1)
  • France
    France
    (1)
  • Romania
    Romania
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Saint Lucia
    Saint Lucia
    (1)

Region

  • North America
    North America
    (33)
  • Europe
    Europe
    (37)
  • Asia Pacific
    Asia Pacific
    (19)
  • Middle East
    Middle East
    (9)
  • South America
    South America
    (4)
  • Central America
    Central America
    (4)
9

Simplicity is powerful

Director of E-Commerce from 100 to 199 room Luxury Hotel in Porches (Portugal)

Verified
2 days ago
Besides the great team that is always at your side, the amount of qualified traffic is impressive. A very polished product and pretty much "hands-off" after the initial setup, with great results for our brand.If you like data, to me they've reached the sweetspot - a balanced amount of usable data, instead of endless rolls of useless vanity...
Country Portugal
Director of E-Commerce
Large Hotel
10

Great partner

Revenue Manager from 50-74 room Hostel in Madrid (Spain)

Verified
2 days ago
We've experienced a lot or direct reservations compared to before, we are a small property and don't have the expertize or time to properly redicted traffic to our website. Sojern really help us doing so.
Country Spain
Revenue Manager
Medium Hotel
10

An indispensable tool

E-BUSINESS MANAGER from 500+ room Bed & Breakfast & Inn in Las Palmas de Gran Canaria (Spain)

Verified
2 days ago
Very useful tool to publicize the business and achieve a return. Highly recommended for hotels that want to achieve an effective return
Country Spain
E-BUSINESS MANAGER
X-Large Hotel
9

Good advertising performance in term of direct bookings

Cluster Digital Marketing Manager from 50-74 room Boutique in (Vietnam)

Verified
2 days ago
We have seen the increase of direct bookings since the partnership. The metrics from the marketing effort of using the service are really good. The dashboard gives us more insights about the market as well as the audience.
Country Vietnam
Cluster Digital Marketing Manager
Medium Hotel
10

Petek Hanim’s support is precious

Digital Marketing Supervisor from 200 to 499 room Airport/Conference Hotel in (Turkey)

Verified
3 days ago
Company represantative’s support she helped a lot during onboarding process. She is always reachable and providing clear information and fast advice
Country Turkey
Digital Marketing Supervisor
X-Large Hotel
7

Availability, customization and listening to needs

Direttore d' albergo from 100 to 199 room Luxury Hotel in Abano Terme (Italy)

Verified
5 days ago
We have had more direct bookings and even though I pay sojern a commission I would say that it is extremely cheaper and more effective than a pay per click campaign or an OTA
Country Italy
Direttore d' albergo
Large Hotel
10

Amazing customer success services

Regional Digital Marketing Director from 200 to 499 room Resort in (Thailand)

Verified
9 days ago
Sojern provides professional digital marketing services whic our company can rely on. The Client Success Manager (Poy) is very attentive to our requests and pays great attention to details to the campaigns. At the same, the Client Success Manager also understand our business need and is able to provide insights, expertise and great recommen...
Country Thailand
Regional Digital Marketing Director
X-Large Hotel
8

Overall nice

Digital Marketing Manager from 200 to 499 room Luxury Hotel in (Turkey)

Verified
15 days ago
- Usage of it is easy- Customer support team is efficient. - Sojern increases our revenue significantly. - Easy to adapt
Country Turkey
Digital Marketing Manager
X-Large Hotel
10

Excellent service

Revenue manager from 5 to 9 room Boutique in Quito (Ecuador)

Verified
17 days ago
Professional company, they are responding quickly all inquiries. From designing art, following up, invoicing and reporting, everything goes smoothly every month.
Country Ecuador
Revenue manager
X-Small Hotel
9

One of the most promising Digital Marketing Agencies to work with.

MIT- Digital Marketing from 500+ room Branded Hotel in دبي (United Arab Emirates)

Verified
21 days ago
Sojern's clean and simple dashboard helps to analyze and track data in a very efficient way. The client support is amazing and very helpful.
Country United Arab Emirates
MIT- Digital Marketing
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 11

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

In our industry, driving direct booking is a constant battle were Sojern can play a huge role. Thanks to their range of solutions they help hoteliers to have a better visibility, driving more traffic to their website and allowing to work on loyalty.

Question:

What differentiates this product or service from the competition?

Answer:

Innovative and performance driven, Sojern is a global player looking for the success of their customers. They will impact the so-important guest experience as the same time that they will impact the revenue generation and margins of hoteliers.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If building your own customer database, increasing your margins and driving some more revenue are a focus for you, Sojern can support you to achieve your goals. By understanding your needs and creating a tailored online marketing campaign, results will come alone.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 8 recommend
Recommended by
RecommendationAvatar
Damien Cazabonne Senior Strategic Partnership Manager @ Mews
RecommendationAvatar
Rosa Lopez Director of Partnerships @ SiteMinder
RecommendationAvatar
Mercedes Minghelli Vaini Partnerships Manager @ PUSHTech
RecommendationAvatar
Markus Mueller Managing Director @ GauVendi
RecommendationAvatar
Fabricio Titiro Director of Partnerships @ Oracle Hospitality
RecommendationAvatar
Damien Cazabonne Senior Strategic Partnership Manager @ Mews
RecommendationAvatar
Rosa Lopez Director of Partnerships @ SiteMinder
RecommendationAvatar
Mercedes Minghelli Vaini Partnerships Manager @ PUSHTech
RecommendationAvatar
Markus Mueller Managing Director @ GauVendi
RecommendationAvatar
Fabricio Titiro Director of Partnerships @ Oracle Hospitality
RecommendationAvatar
Baskar Manivannan Co-Founder & CEO @ VenueLytics
RecommendationAvatar
Francis Garcia VP Business Development @ VenueLytics
RecommendationAvatar
Clement Denarie Director of Strategic Partnerships and Alliances @ Oaky
RecommendationAvatar
Mercedes Blanco VP Strategic Partnership @ The Hotels Network
RecommendationAvatar
James Bishop Senior Director, Global Ecosystem @ SiteMinder
RecommendationAvatar
Daniel Romero Director of Communications @ Paraty Tech
Are you a consultant or vendor that recommends Sojern? Leave a recommendation

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
SiteMinder
SiteMinder

92% recommended by 1802 hotels

Booking Engine
Cloudbeds
Cloudbeds

91% recommended by 1272 hotels

Property Management Systems
Asksuite
Asksuite

98% recommended by 462 hotels

Hotel Chatbots
Profitroom
Profitroom

94% recommended by 454 hotels

Booking Engine
ThinkReservations
ThinkReservations

97% recommended by 425 hotels

Property Management Systems
Mews
Mews

91% recommended by 418 hotels

Property Management Systems
Bookassist
Bookassist

94% recommended by 355 hotels

Booking Engine
+3 more
SHR Group

This integration hasn’t been verified by SHR Group yet.

SHR Group

96% recommended by 313 hotels

Hotel Reservations Systems
HOTELTIME
HOTELTIME

94% recommended by 285 hotels

Property Management Systems
Oaky
Oaky

96% recommended by 259 hotels

Upselling Software

Support

Verified Support

Sojern has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification

Help Center

Product Updates

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Recommended

96%

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .