IVvy

4.6 (18 REVIEWS)

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Hotel Sales & Catering Software

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IVvy is popular in with 0 hoteliers leaving an average rating of 0.

Ratings Summary

4.6
Excellent
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, IVvy is the #5 most trending product in the Group Sales Management Software category (out of 14) and the #149 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

IVvy’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About IVvy
Founded in 2009 | Headquarters in Gold Coast, AUS | 72 employees
iVvy venue and event management software solutions provide an interconnected platform for venues of all types and sizes, from hotels to restaurants, function centres, universities, and stadiums. Our comprehensive suite of tools helps planners to manage, market, and deliver events while streamlining the booking and management process for all team members. iVvy enables event and venue managers to coordinate everything from accounting and payments to restaurant reservations, with over 55 integrations with third-party programs, apps, and tools. This helps boost revenue and streamline event management processes using automation and cloud-based technology. iVvy is the preferred venue and event management software provider for 10,000+ users in 13 countries, with offices in Australia, South Africa, the USA, and the UK.

Capabilities

CRM

Function Diary & GRC

Quick quotes & contracts

Venue booking engine

Reporting & analytics

Features

Sales CRM

4/5 features

RPF Management

4/5 features

F&B Planning

4/5 features

Contracts & E-Signatures

4/5 features

Reporting & Analytics

4/5 features

Available Add-ons & Modules

CRM

Group Sales Management Software
Capture and create leads, record activities, tasks & all email communication and get a single view for every interaction with your customers across all your properties. Quote and contract LNR business through the iVvy CRM.

INCLUDED

Function Diary & GRC

View all quoted, tentative and confirmed bookings in one central view for both your meeting space, and your sleeping rooms.

INCLUDED

Quick Quotes & Contracts

RFPs & Proposal Management Software
Create quotes and contracts quickly – customers can sign off digitally or on a printed copy. Quote and contract LNR business through the iVvy CRM.

INCLUDED

Venue Booking Engine

Online Venue Booking Platforms
Display your availability and take enquiries or booking from your own website straight into your CRM.

INCLUDED

Reporting & Analytics

Our user-friendly dashboard, report builder and automated reporting saves time and delivers business-wide intelligence.

INCLUDED

Invoices & Payments

Invoice clients, take payments online, and report on revenue by cost centre against budget easily.

INCLUDED

Banquet Event Orders

Create Banquet Event Orders the chef will love or login to your Virtual Run sheet on a tablet or your phone to get a live view.

INCLUDED

Pricing

Pricing Available By Request

IVvy has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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2

Success Stories

2

References

7

Featured Customers

Hotelier Rating

Excellent
14
Very Good
4
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (1)
  • Medium (1)
  • Large (11)
  • X-Large (2)

Country

  • Australia
    Australia
    (7)
  • United States of America
    United States of America
    (6)
  • United Kingdom
    United Kingdom
    (4)
  • Denmark
    Denmark
    (1)

Region

  • North America
    North America
    (6)
  • Europe
    Europe
    (5)
  • Oceania
    Oceania
    (7)
10

IVvy Review

Director of Sales from 75-99 room Boutique in Tupelo (United States of America)

Verified
29 days ago
IVvy is very easy to learn and use for the group sales process. The process is very straight forward unlike other software I have used in the past.
Country United States of America
Director of Sales
Large Hotel
10

Easiest part of our day!

Regional Director of Sales from 75-99 room Branded Hotel in Schertz (United States of America)

Verified
1 months ago
- easy to use and train to use, easy for clients to understand for e sign portion, easy to track and report for internal needs
Country United States of America
Regional Director of Sales
Large Hotel
9

Sales and Catering Director at 55 room boutique hotel. Been using iVvy for 3 years

Sales Director from 50-74 room Boutique in Manitou Springs (United States of America)

Verified
1 months ago
Integrates well with Opera PMS; Document templates make it easy to send out proposals and contracts; several options for setting up menus and catering packages with minimal editing; love the electronic signature function with documents decreases the turn around time with obtaining client signatures; support staff is very responsive.
Country United States of America
Sales Director
Medium Hotel
10

Ivvy A+

Director of Sales from 200 to 499 room Luxury Hotel in Southbank (Australia)

Verified
3 months ago
Communication, training and modern simple to use software. The Ivvy team always respind quickly and solve issues well and fix any issues we experience. Weven, Bernadette and Matthew are great to work with.
Country Australia
Director of Sales
X-Large Hotel
9

Fabulous support team and easy system to use.

Sales & Business Development Manager from 100 to 199 room in South Yarra (Australia)

Verified
3 months ago
Our client success manager (Matthew Bell) is always available and prompt with his investigations. The support team is always such a delight to deal with. I find the system quite easy to use and find it easy to explain to other members of the team.
Country Australia
Sales & Business Development Manager
Large Hotel
9

Group Sales Management Software

Vic/Tas Events Manager from 100 to 199 room in South Yarra (Australia)

Verified
3 months ago
- We have a great working relationship with IVVY, our account manager Matt Bell has been instrumental in his support to our business going above and beyond in helping us with resolving any issues we encounter with our journey through IVVY.
Country Australia
Vic/Tas Events Manager
Large Hotel
8

Review

Events Manager from 5 to 9 room in Brisbane City (Australia)

Verified
3 months ago
Diary management is straightforward and easy - reporting is in depth and offers variety - phone support is always available and the tech team are well trained.
Country Australia
Events Manager
X-Small Hotel
10

Great events System

Reservation & Event Manager from 100 to 199 room Luxury Hotel in (United Kingdom)

Verified
3 months ago
Very easy to book events via Ivvy. Guests can enquiry directly via the platform saving a lot of time for the event coordinator. Also tasks are a very useful tool to remind you to follow up on leads and bookings.
Country United Kingdom
Reservation & Event Manager
Large Hotel
9

Great product

Event Planner from 100 to 199 room Luxury Hotel in (United Kingdom)

Verified
3 months ago
It is very easy to use and very clear. The interface is user friendly. It makes work much faster and easier. Online enquiries flow in quickly. Document creation is fast and very accurate. Before we switched to Ivvy, the booking alone took ages. Parts of it had to be done manually. Ivvy allowed us to improve our processes. All our documents...
Country United Kingdom
Event Planner
Large Hotel
10

Diary

events and sales manager from 200 to 499 room Branded Hotel in Lorne (Australia)

Verified
4 months ago
Easy for other staff members to see what conference are coming up. I like that you can copy and paste from a previous event.
Country Australia
events and sales manager
X-Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

With a highly intuitive and user-friendly interface, iVvy makes tasks like diary management and reporting straightforward and efficient. iVvy’s ability to streamline and automate previously time-consuming tasks significantly improves operational efficiency and minimises the risk of human error. iVvy’s seamless integration with RMS further simplifies our hoteliers’ operations, ensuring all leads and bookings are promptly followed up, enhancing customer service and sales. iVvy’s exceptional platform is well supported by a knowledgeable team, offering training and ongoing support, making for a seamless transition for any property.

Question:

What differentiates this product or service from the competition?

Answer:

iVvy excels in several ways that set it apart from other solutions, especially their dedication to understanding client requirements and continuously enhancing the system to better serve their needs. The software's intuitive navigation and well-structured layout make it easy for users to get the most out of its features. The emphasis on training and internal product knowledge ensures that clients receive top-notch support and assistance throughout their journey with iVvy.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Embrace new, leading solutions like iVvy wholeheartedly. With the continuous support and training provided by iVvy's team, you can confidently integrate this software into your operations, knowing that you have a reliable partner to help you every step of the way.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Liz Kent Product Marketing Specialist @ RMS Cloud
RecommendationAvatar
Liz Kent Product Marketing Specialist @ RMS Cloud
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Support

Unverified

IVvy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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Response Time

Less than a day

Recommended

93%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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