IVvy
4.6 (18 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
IVvy
Unranked in Group Sales Management Software
Hotel Sales & Catering Software
93% recommended by 18 hotels
Accor, Wyndham, Minor Hotels & 15 others
IVvy is popular in with 0 hoteliers leaving an average rating of 0.
Ratings Summary
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, IVvy is the #5 most trending product in the Group Sales Management Software category (out of 14) and the #149 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreIVvy’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About IVvy
Founded in 2009 | Headquarters in Gold Coast, AUS | 72 employees
iVvy venue and event management software solutions provide an interconnected platform for venues of all types and sizes, from hotels to restaurants, function centres, universities, and stadiums. Our comprehensive suite of tools helps planners to manage, market, and deliver events while streamlining the booking and management process for all team members.
iVvy enables event and venue managers to coordinate everything from accounting and
payments to restaurant reservations, with over 55 integrations with third-party programs, apps, and tools. This helps boost revenue and streamline event management processes using automation and cloud-based technology.
iVvy is the preferred venue and event management software provider for 10,000+ users in 13 countries, with offices in Australia, South Africa, the USA, and the UK.
Capabilities
CRM
CRM
Capture and create leads, record activities, tasks & all email communication and get a single view for every interaction with your customers across all your properties.
Function Diary & GRC
Function Diary & GRC
View all quoted, tentative and confirmed bookings in one central view for both your meeting space, and your sleeping rooms.
Quick quotes & contracts
Quick quotes & contracts
Create quotes and contracts quickly – customers can sign off digitally or on a printed copy.
Venue booking engine
Venue booking engine
Display your availability and take enquiries or booking from your own website straight into your CRM.
Reporting & analytics
Reporting & analytics
Our user-friendly dashboard, report builder and automated reporting saves time and delivers business-wide intelligence.
Banquet event orders
Banquet event orders
Create Banquet Event Orders the chef will love or login to your Virtual Run sheet on a tablet or your phone to get a live view.
Accommodation contracts
Accommodation contracts
Quote and contract LNR business through the iVvy CRM.
Invoices & payments
Invoices & payments
Invoice clients, take payments online, and report on revenue by cost centre against budget easily.
Features
Sales CRM
4/5 features
RPF Management
4/5 features
F&B Planning
4/5 features
Contracts & E-Signatures
4/5 features
Reporting & Analytics
4/5 features
Available Add-ons & Modules
CRM
Group Sales Management Software
Capture and create leads, record activities, tasks & all email communication and get a single view for every interaction with your customers across all your properties. Quote and contract LNR business through the iVvy CRM.
Function Diary & GRC
View all quoted, tentative and confirmed bookings in one central view for both your meeting space, and your sleeping rooms.
Quick Quotes & Contracts
RFPs & Proposal Management Software
Create quotes and contracts quickly – customers can sign off digitally or on a printed copy. Quote and contract LNR business through the iVvy CRM.
Venue Booking Engine
Online Venue Booking Platforms
Display your availability and take enquiries or booking from your own website straight into your CRM.
Reporting & Analytics
Our user-friendly dashboard, report builder and automated reporting saves time and delivers business-wide intelligence.
Invoices & Payments
Invoice clients, take payments online, and report on revenue by cost centre against budget easily.
Banquet Event Orders
Create Banquet Event Orders the chef will love or login to your Virtual Run sheet on a tablet or your phone to get a live view.
Pricing
Pricing Available By Request
IVvy has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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References
"Drive revenue and reduce costs with professional and intuitive, business-first automated solutions."
Leon Wood
Director of Hotel Operations @
Best Western Plus Launceston
"iVvy’s platform has been a game changer for the Mantra Group. We are now able to deliver an enhanced customer experience, optimized revenue management and greater transparency across divisions."
Mark Hodge
Executive Director of Operations @
Mantra Group
Featured Customers
Hotelier Rating
10
IVvy Review
Director of Sales from 75-99 room Boutique in Tupelo (United States of America)
Verified
29 days ago
IVvy is very easy to learn and use for the group sales process. The process is very straight forward unlike other software I have used in the past.
United States of America
United States of America
Director of Sales
Large Hotel
10
Easiest part of our day!
Regional Director of Sales from 75-99 room Branded Hotel in Schertz (United States of America)
Verified
1 months ago
- easy to use and train to use, easy for clients to understand for e sign portion, easy to track and report for internal needs
United States of America
United States of America
Regional Director of Sales
Large Hotel
9
Sales and Catering Director at 55 room boutique hotel. Been using iVvy for 3 years
Sales Director from 50-74 room Boutique in Manitou Springs (United States of America)
Verified
1 months ago
Integrates well with Opera PMS; Document templates make it easy to send out proposals and contracts; several options for setting up menus and catering packages with minimal editing; love the electronic signature function with documents decreases the turn around time with obtaining client signatures; support staff is very responsive.
United States of America
United States of America
Sales Director
Medium Hotel
10
Ivvy A+
Director of Sales from 200 to 499 room Luxury Hotel in Southbank (Australia)
Verified
3 months ago
Communication, training and modern simple to use software. The Ivvy team always respind quickly and solve issues well and fix any issues we experience. Weven, Bernadette and Matthew are great to work with.
Australia
Australia
Director of Sales
X-Large Hotel
9
Fabulous support team and easy system to use.
Sales & Business Development Manager from 100 to 199 room in South Yarra (Australia)
Verified
3 months ago
Our client success manager (Matthew Bell) is always available and prompt with his investigations. The support team is always such a delight to deal with. I find the system quite easy to use and find it easy to explain to other members of the team.
Australia
Australia
Sales & Business Development Manager
Large Hotel
9
Group Sales Management Software
Vic/Tas Events Manager from 100 to 199 room in South Yarra (Australia)
Verified
3 months ago
- We have a great working relationship with IVVY, our account manager Matt Bell has been instrumental in his support to our business going above and beyond in helping us with resolving any issues we encounter with our journey through IVVY.
Australia
Australia
Vic/Tas Events Manager
Large Hotel
8
Review
Events Manager from 5 to 9 room in Brisbane City (Australia)
Verified
3 months ago
Diary management is straightforward and easy - reporting is in depth and offers variety - phone support is always available and the tech team are well trained.
Australia
Australia
Events Manager
X-Small Hotel
10
Great events System
Reservation & Event Manager from 100 to 199 room Luxury Hotel in (United Kingdom)
Verified
3 months ago
Very easy to book events via Ivvy. Guests can enquiry directly via the platform saving a lot of time for the event coordinator. Also tasks are a very useful tool to remind you to follow up on leads and bookings.
United Kingdom
United Kingdom
Reservation & Event Manager
Large Hotel
9
Great product
Event Planner from 100 to 199 room Luxury Hotel in (United Kingdom)
Verified
3 months ago
It is very easy to use and very clear. The interface is user friendly. It makes work much faster and easier. Online enquiries flow in quickly. Document creation is fast and very accurate. Before we switched to Ivvy, the booking alone took ages. Parts of it had to be done manually. Ivvy allowed us to improve our processes. All our documents...
United Kingdom
United Kingdom
Event Planner
Large Hotel
10
Diary
events and sales manager from 200 to 499 room Branded Hotel in Lorne (Australia)
Verified
4 months ago
Easy for other staff members to see what conference are coming up. I like that you can copy and paste from a previous event.
Australia
Australia
events and sales manager
X-Large Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
With a highly intuitive and user-friendly interface, iVvy makes tasks like diary management and reporting straightforward and efficient. iVvy’s ability to streamline and automate previously time-consuming tasks significantly improves operational efficiency and minimises the risk of human error. iVvy’s seamless integration with RMS further simplifies our hoteliers’ operations, ensuring all leads and bookings are promptly followed up, enhancing customer service and sales. iVvy’s exceptional platform is well supported by a knowledgeable team, offering training and ongoing support, making for a seamless transition for any property.
Showing all answers to: "What does this product or service do well?"
With a highly intuitive and user-friendly interface, iVvy makes tasks like diary management and reporting straightforward and efficient. iVvy’s ability to streamline and automate previously time-consuming tasks significantly improves operational efficiency and minimises the risk of human error. iVvy’s seamless integration with RMS further simplifies our hoteliers’ operations, ensuring all leads and bookings are promptly followed up, enhancing customer service and sales. iVvy’s exceptional platform is well supported by a knowledgeable team, offering training and ongoing support, making for a seamless transition for any property.
Question:
What differentiates this product or service from the competition?
Answer:
iVvy excels in several ways that set it apart from other solutions, especially their dedication to understanding client requirements and continuously enhancing the system to better serve their needs. The software's intuitive navigation and well-structured layout make it easy for users to get the most out of its features. The emphasis on training and internal product knowledge ensures that clients receive top-notch support and assistance throughout their journey with iVvy.
Showing all answers to: "What differentiates this product or service from the competition?"
iVvy excels in several ways that set it apart from other solutions, especially their dedication to understanding client requirements and continuously enhancing the system to better serve their needs. The software's intuitive navigation and well-structured layout make it easy for users to get the most out of its features. The emphasis on training and internal product knowledge ensures that clients receive top-notch support and assistance throughout their journey with iVvy.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Embrace new, leading solutions like iVvy wholeheartedly. With the continuous support and training provided by iVvy's team, you can confidently integrate this software into your operations, knowing that you have a reliable partner to help you every step of the way.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Embrace new, leading solutions like iVvy wholeheartedly. With the continuous support and training provided by iVvy's team, you can confidently integrate this software into your operations, knowing that you have a reliable partner to help you every step of the way.
Recommended by
Liz Kent
Product Marketing Specialist
@
RMS Cloud
Liz Kent
Product Marketing Specialist
@
RMS Cloud
Are you a consultant or vendor that recommends IVvy?
Leave a recommendation
Posts
IVvy
3 days ago
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Venue Inspection Checklist
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iVvy Welcomes New Director of Sales for Europe, Middle East and Africa
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4 months ago
iVvy Partners with RMS Cloud-Based Property Management System
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6 months ago
TFE Hotels now receives 20% more booking conversions & 30% more leads with iVvy
IVvy
7 months ago
Banquet Event Order [TEMPLATE]
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7 months ago
How to Increase Your Venue Sales
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7 months ago
Comwell Hotels Preparing for the Future of Meetings Business.
Integrations
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Support
Unverified
IVvy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
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