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IVvy
4.7 (28 REVIEWS)
HT Score
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
IVvy
Ranked 6 (out of 14) in Hotel Sales Software
Hotel Sales & Catering Software
94% recommended by 27 hotels
Accor, Wyndham, Minor Hotels & 24 others
Bell - AI powered product analyst
I analyzed all of IVvy’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like IVvy for its user-friendly interface, customization capabilities, and robust event management features that streamline administrative tasks. The ability to integrate with PMS systems and generate automatic reports enhances operational efficiency, while real-time booking and invoicing drastically reduce manual errors. This tool also offers multifaceted reporting, enabling better decision-making and improved customer experience. Some reviews noted areas for improvement, including reporting complexity and billing functionality.
Accor, Wyndham, Minor Hotels & 24 others
Read their reviewsSupport
Supportive
Events Coordinator
10 months ago
Verified
... IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in ...
See full reviewEvents Coordinator
10 months ago
Verified
... IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in ...
See full reviewEvents Coordinator
10 months ago
Verified
... IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in ...
See full reviewEvents Coordinator
10 months ago
Verified
... IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in ...
See full reviewEvents Coordinator
10 months ago
Verified
... IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in ...
See full reviewDirector of Sales and Marketing
8 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewDirector of Sales and Marketing
8 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewDirector of Sales and Marketing
8 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewDirector of Sales and Marketing
8 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewDirector of Sales and Marketing
8 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and answering all of our questions. Great ...
See full reviewAutomation
Streamlined
Event & Sales Coordinator
5 days ago
Verified
... I like the most is to make a very neat sales report and no need to spending lots of time. ...
See full reviewIntegrations
Connected
Conference & Events Director
10 months ago
Verified
... The ability to invoice from the system and accurately track all event and accommodation financials. Our prior event system didn't have this capability, and this has been a game changer for us! ...
See full reviewValue
Balanced
Director of Sales and Marketing
8 months ago
Verified
... Nothing - everything was fantastic. I have nothing to complain about except that I have to write 20 words in this box. ...
See full reviewDirector of Sales and Marketing
8 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and answering all of our questions. Great ...
See full reviewSales & Marketing Manager
6 months ago
Verified
... Nothing at this stage. I'm pretty happy with the current program and the optionst that is available for me. Thank you. ...
See full reviewFunctionality
Reliable
Events Coordinator
10 months ago
Verified
... I would like to see some improvement with the BEO's. I would like to be able to choose multiple resources, rather than one at a time. ...
See full reviewEvents Coordinator
10 months ago
Verified
... I would like to see some improvement with the BEO's. I would like to be able to choose multiple resources, rather than one at a time. ...
See full reviewEvents Coordinator
10 months ago
Verified
... I would like to see some improvement with the BEO's. I would like to be able to choose multiple resources, rather than one at a time. ...
See full reviewEvents Coordinator
10 months ago
Verified
... I would like to see some improvement with the BEO's. I would like to be able to choose multiple resources, rather than one at a time. ...
See full reviewConference & Events Director
10 months ago
Verified
... The ability to invoice from the system and accurately track all event and accommodation financials. Our prior event system didn't have this capability, and this has been a game changer for us! ...
See full reviewConference & Events Director
10 months ago
Verified
... The ability to invoice from the system and accurately track all event and accommodation financials. Our prior event system didn't have this capability, and this has been a game changer for us! ...
See full reviewConference & Events Director
10 months ago
Verified
... Correcting spelling errors rather than just underline them in red. Having this prompt like a Word doc would be benefiical and time saver ...
See full reviewDirector of Sales - MICE
9 months ago
Verified
... Future Reporting is something we need to track pace but reports of upcomign opportunities or how we are tracking is limited. ...
See full reviewDirector of Sales - MICE
9 months ago
Verified
... Best Cloud Platform with amazing support ...
See full reviewDirector of Sales and Marketing
8 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewDirector of Sales and Marketing
8 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewUser Interface
Intuitive
Conference & Events Director
10 months ago
Verified
... Correcting spelling errors rather than just underline them in red. Having this prompt like a Word doc would be benefiical and time saver ...
See full reviewDirector of Sales - MICE
9 months ago
Verified
... Cloud bases meaning that I can work wherever I like. The support very quick to respond to any help that I need. It is also very user firendly and logical. ...
See full reviewDirector of Sales - MICE
9 months ago
Verified
... Cloud bases meaning that I can work wherever I like. The support very quick to respond to any help that I need. It is also very user firendly and logical. ...
See full reviewHoteliers Most Frequently Mention
What Types of Hotels IVvy is Popular For
Size
15 | Large (75-199 room)
4 | Medium (25-74 room)
2 | Small (10-24 room)
7 | X-Large (200+ room)
Country
14 | Australia
7 | United States of America
4 | United Kingdom
2 | New Zealand
1 | Denmark
Type
6 | Bed & Breakfast & Inns
9 | Boutiques
8 | Branded Hotels
1 | Casinos
11 | City Center Hotels
8 | Airport/Conference Hotels
9 | Extended Stay & Serviced Apartments
1 | Hostels
3 | Limited Service & Budget Hotels
10 | Luxury Hotels
7 | Resorts
Region
7 | North America
5 | Europe
16 | Oceania
Category
28 | Hotel Sales Software
Didn’t find what you were looking for?
What is IVvy?
Founded in 2009 | Headquarters in Gold Coast, AUS | 72 employees
IVvy is a comprehensive venue and event management software designed to streamline the booking and operational processes for various event spaces, including hotels, restaurants, function centres, universities, and stadiums. It stands out for its user-friendly interface, robust customization capabilities, and real-time booking and invoicing features, which significantly reduce administrative tasks and manual errors.
The platform integrates seamlessly with Property Management Systems (PMS) and offers automatic report generation, enhancing operational efficiency. With over 55 integrations with third-party programs, IVvy ensures smooth coordination of accounting, payments, and reservations, thereby boosting revenue and improving customer experience. This multifaceted tool enables better decision-making through advanced reporting features, making it invaluable for event and venue managers looking to optimize their business operations.
Capabilities
CRM
CRM
Capture and create leads, record activities, tasks & all email communication and get a single view for every interaction with your customers across all your properties.
Function Diary & GRC
Function Diary & GRC
View all quoted, tentative and confirmed bookings in one central view for both your meeting space, and your sleeping rooms.
Quick quotes & contracts
Quick quotes & contracts
Create quotes and contracts quickly – customers can sign off digitally or on a printed copy.
Venue booking engine
Venue booking engine
Display your availability and take enquiries or booking from your own website straight into your CRM.
Reporting & analytics
Reporting & analytics
Our user-friendly dashboard, report builder and automated reporting saves time and delivers business-wide intelligence.
Banquet event orders
Banquet event orders
Create Banquet Event Orders the chef will love or login to your Virtual Run sheet on a tablet or your phone to get a live view.
Accommodation contracts
Accommodation contracts
Quote and contract LNR business through the iVvy CRM.
Invoices & payments
Invoices & payments
Invoice clients, take payments online, and report on revenue by cost centre against budget easily.
Features
Sales CRM
4/5 features
RPF Management
4/5 features
F&B Planning
4/5 features
Contracts & E-Signatures
4/5 features
Reporting & Analytics
4/5 features
Available Add-ons & Modules
CRM
Hotel Sales Software
Capture and create leads, record activities, tasks & all email communication and get a single view for every interaction with your customers across all your properties. Quote and contract LNR business through the iVvy CRM.
Function Diary & GRC
View all quoted, tentative and confirmed bookings in one central view for both your meeting space, and your sleeping rooms.
Quick Quotes & Contracts
RFPs & Proposal Management Software
Create quotes and contracts quickly – customers can sign off digitally or on a printed copy. Quote and contract LNR business through the iVvy CRM.
Venue Booking Engine
Online Venue Booking Platforms
Display your availability and take enquiries or booking from your own website straight into your CRM.
Reporting & Analytics
Hotel Accounting Software
Our user-friendly dashboard, report builder and automated reporting saves time and delivers business-wide intelligence.
Invoices & Payments
Hotel Accounting Software
Invoice clients, take payments online, and report on revenue by cost centre against budget easily.
Banquet Event Orders
Create Banquet Event Orders the chef will love or login to your Virtual Run sheet on a tablet or your phone to get a live view.
IVvy Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, IVvy is the #5 most trending product in the Hotel Sales Software category (out of 14) and the #198 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreIVvy’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
IVvy Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
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References
"Drive revenue and reduce costs with professional and intuitive, business-first automated solutions."
Leon Wood
Director of Hotel Operations @
Best Western Plus Launceston
"iVvy’s platform has been a game changer for the Mantra Group. We are now able to deliver an enhanced customer experience, optimized revenue management and greater transparency across divisions."
Mark Hodge
Executive Director of Operations @
Mantra Koodam, CGH Earth
Featured Customers
Hotelier Rating
Hoteliers say
Hoteliers like IVvy for its user-friendly interface, customization capabilities, and robust event management features that streamline administrative tasks. The ability to integrate with PMS systems and generate automatic reports enhances operational efficiency, while real-time booking and invoicing drastically reduce manual errors. This tool also offers multifaceted reporting, enabling better decision-making and improved customer experience. Some reviews noted areas for improvement, including reporting complexity and billing functionality.
AI-generated from the text of customer reviews
Looking for specific info?
8
Sales Reports
Event & Sales Coordinator from 200 to 499 room City Center Hotel in Sydney (Australia)
Verified
5 days ago
I like the most is to make a very neat sales report and no need to spending lots of time.
Australia
Australia
Event & Sales Coordinator
X-Large Hotel
10
User friendly software
Sales & Marketing Manager from 50-74 room Boutique in Christchurch (New Zealand)
Verified
6 months ago
The software has a user friendly interface, Very easy to navigate with comprehensive features. I also experince excellent customer service support from my account manager.
New Zealand
New Zealand
Sales & Marketing Manager
Medium Hotel
10
Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and answering all of our questions. Great company to work with.
Director of Sales and Marketing from 75-99 room Bed & Breakfast & Inn in Greenwich (United States of America)
Verified
8 months ago
Efficiency, skill, fast and great with answering questions as well as problem solving. The Software is great and easy to use.
United States of America
United States of America
Director of Sales and Marketing
Large Hotel
10
Best Cloud Platform with amazing support
Director of Sales - MICE from 200 to 499 room City Center Hotel in Melbourne (Australia)
Verified
9 months ago
Cloud bases meaning that I can work wherever I like. The support very quick to respond to any help that I need. It is also very user firendly and logical.
Australia
Australia
Director of Sales - MICE
X-Large Hotel
9
Full function use
Conference & Events Director from 200 to 499 room Branded Hotel in Lovedale (Australia)
Verified
10 months ago
The ability to invoice from the system and accurately track all event and accommodation financials. Our prior event system didn't have this capability, and this has been a game changer for us!
Australia
Australia
Conference & Events Director
X-Large Hotel
9
Great Product! Highly Recommend
Events Coordinator from 100 to 199 room Branded Hotel in Glen Waverley (Australia)
Verified
10 months ago
IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in responding.
Australia
Australia
Events Coordinator
Large Hotel
9
User Friendly Software, ideal for event management!
Conference/Events Sales Coordinator from 25-49 room Casino in Hamilton (New Zealand)
Verified
10 months ago
We use IVVY on a daily basis. It is super straight forward and simple to navigate. The system is also great for customisation for tailoring menus and venue information. The platform's straightforward design makes it exceptionally easy to navigate, enhancing our efficiency in managing various tasks. Additionally, IVVY stands out for its imp...
New Zealand
New Zealand
Conference/Events Sales Coordinator
Medium Hotel
10
IvVy is very easy to navigate and has some great features.
Sales & Marketing Manager from 100 to 199 room Boutique in Bathurst (Australia)
Verified
10 months ago
Easy of generating invoices, producing quotes and contracts.The task feature is great for tracking also. The summary page is also great at a glance.
Australia
Australia
Sales & Marketing Manager
Large Hotel
9
Happy long time user.
Events & Reservations Manager from 200 to 499 room in Melbourne (Australia)
Verified
11 months ago
Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply too. Integrating seven rooms, paylink etc has been a game changer for us and reduced so much double handling admin!
Australia
Australia
Events & Reservations Manager
X-Large Hotel
10
Event management software for all levels of events
Head of Sales from 200 to 499 room Resort in Brisbane (Australia)
Verified
11 months ago
With 13 venues and 40+ users Ivvy makes event management, reporting and payments easy. From corporate bookings to weddings and socials, through to nightclub booths Ivvy can be tailored to each venue making the event management process seamless. The ability to pull reports as a group, an individual venue, or even an individual user gives me...
Australia
Australia
Head of Sales
X-Large Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
With a highly intuitive and user-friendly interface, iVvy makes tasks like diary management and reporting straightforward and efficient. iVvy’s ability to streamline and automate previously time-consuming tasks significantly improves operational efficiency and minimises the risk of human error. iVvy’s seamless integration with RMS further simplifies our hoteliers’ operations, ensuring all leads and bookings are promptly followed up, enhancing customer service and sales. iVvy’s exceptional platform is well supported by a knowledgeable team, offering training and ongoing support, making for a seamless transition for any property.
Showing all answers to: "What does this product or service do well?"
With a highly intuitive and user-friendly interface, iVvy makes tasks like diary management and reporting straightforward and efficient. iVvy’s ability to streamline and automate previously time-consuming tasks significantly improves operational efficiency and minimises the risk of human error. iVvy’s seamless integration with RMS further simplifies our hoteliers’ operations, ensuring all leads and bookings are promptly followed up, enhancing customer service and sales. iVvy’s exceptional platform is well supported by a knowledgeable team, offering training and ongoing support, making for a seamless transition for any property.
Question:
What differentiates this product or service from the competition?
Answer:
iVvy excels in several ways that set it apart from other solutions, especially their dedication to understanding client requirements and continuously enhancing the system to better serve their needs. The software's intuitive navigation and well-structured layout make it easy for users to get the most out of its features. The emphasis on training and internal product knowledge ensures that clients receive top-notch support and assistance throughout their journey with iVvy.
Showing all answers to: "What differentiates this product or service from the competition?"
iVvy excels in several ways that set it apart from other solutions, especially their dedication to understanding client requirements and continuously enhancing the system to better serve their needs. The software's intuitive navigation and well-structured layout make it easy for users to get the most out of its features. The emphasis on training and internal product knowledge ensures that clients receive top-notch support and assistance throughout their journey with iVvy.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Embrace new, leading solutions like iVvy wholeheartedly. With the continuous support and training provided by iVvy's team, you can confidently integrate this software into your operations, knowing that you have a reliable partner to help you every step of the way.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Embrace new, leading solutions like iVvy wholeheartedly. With the continuous support and training provided by iVvy's team, you can confidently integrate this software into your operations, knowing that you have a reliable partner to help you every step of the way.
Recommended by
Liz Kent
Product Marketing Specialist
@
RMS Cloud
Liz Kent
Product Marketing Specialist
@
RMS Cloud
Are you a consultant or vendor that recommends IVvy?
Leave a recommendation
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Support
Unverified
IVvy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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