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IVvy
4.7 (31 REVIEWS)
HT Score
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
IVvy
Ranked 6 (out of 16) in Hotel Sales Software
Turn enquiries into confirmed events, faster
94% recommended by 29 hotels
Accor, Wyndham, Minor Hotels & 26 others
Bell - AI powered product analyst
I analyzed all of IVvy’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like IVvy for its user-friendly interface, customization capabilities, and robust event management features that streamline administrative tasks. The ability to integrate with PMS systems and generate automatic reports enhances operational efficiency, while real-time booking and invoicing drastically reduce manual errors. This tool also offers multifaceted reporting, enabling better decision-making and improved customer experience. Some reviews noted areas for improvement, including reporting complexity and billing functionality.
Accor, Wyndham, Minor Hotels & 26 others
Read their reviewsWhat Types of Hotels IVvy is Popular For
Size
5 | Small (10-49 room)
8 | Mid-Sized (50-99 room)
18 | Large (100-499 room)
Country
17 | Australia
7 | United States
4 | United Kingdom
2 | New Zealand
1 | Denmark
Type
13 | City Center Hotels
13 | Airport/Conference Hotels
12 | Luxury Hotels
11 | Boutique Hotels
11 | Extended Stay & Serviced Apartments
9 | Branded Hotels
8 | Resorts
7 | Bed & Breakfast & Inns
4 | Limited Service & Budget Hotels
1 | Casinos
1 | Hostels
Region
19 | Oceania
7 | North America
5 | Europe
Category
31 | Hotel Sales Software
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What is IVvy?
Founded in 2009 | Headquarters in Gold Coast, AUS | 72 employees
IVvy is an AI-enabled venue and event management software that acts as an all-in-one solution for streamlining the booking and management processes for venues of various types and sizes. Whether you're running a hotel, restaurant, function center, university, or stadium, IVvy connects every stage of the event lifecycle—from inquiries and proposals to payments and operations. It integrates with existing property management systems (PMS) and automates tasks like reporting, real-time booking, and invoicing, thereby minimizing manual errors and improving operational efficiency. With over 55 integrations and AI-driven features, IVvy facilitates better decision-making and enhances customer experience, enabling businesses to operate more efficiently and increase revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of IVvy products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
IVvy Reviews Analyzed: 27
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
IVvy Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by IVvy
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
IVvy's Provided Description:
"iVvy’s AI-enabled venue and event management software provides an interconnected platform for venues of all types and sizes — from hotels and restaurants to function centres, universities, and stadiums. Built to feel like an extra team member, iVvy’s comprehensive suite of tools helps teams plan, sell, and deliver events while streamlining the entire booking and management process. From enquiries and proposals to payments and operations, iVvy connects every stage of the event lifecycle in one powerful platform. With over 55 integrations and AI-driven automation — including iVvy AI for faster, smarter proposals — venues can reduce manual work, improve response times, and drive higher conversions while delivering better guest experiences. Trusted by thousands of venues worldwide, iVvy supports more than 8,000 users across 13 countries, with offices in Australia, South Africa, the USA, and the UK. From single-site venues to global hospitality groups, iVvy helps teams work faster, stay aligned, and grow revenue with confidence."
FAQs
Capabilities
CRM
CRM
Capture and create leads, record activities, tasks & all email communication and get a single view for every interaction with your customers across all your properties.
Function Diary & GRC
Function Diary & GRC
View all quoted, tentative and confirmed bookings in one central view for both your meeting space, and your sleeping rooms.
Quick quotes & contracts
Quick quotes & contracts
Create quotes and contracts quickly – customers can sign off digitally or on a printed copy.
Venue booking engine
Venue booking engine
Display your availability and take enquiries or booking from your own website straight into your CRM.
Reporting & analytics
Reporting & analytics
Our user-friendly dashboard, report builder and automated reporting saves time and delivers business-wide intelligence.
Banquet event orders
Banquet event orders
Create Banquet Event Orders the chef will love or login to your Virtual Run sheet on a tablet or your phone to get a live view.
Accommodation contracts
Accommodation contracts
Quote and contract LNR business through the iVvy CRM.
Invoices & payments
Invoices & payments
Invoice clients, take payments online, and report on revenue by cost centre against budget easily.
Features
Sales CRM
4/5 features
RPF Management
4/5 features
F&B Planning
4/5 features
Contracts & E-Signatures
4/5 features
Reporting & Analytics
4/5 features
Available Add-ons & Modules
CRM
Hotel Sales Software
Capture and create leads, record activities, tasks & all email communication and get a single view for every interaction with your customers across all your properties. Quote and contract LNR business through the iVvy CRM.
Function Diary & GRC
View all quoted, tentative and confirmed bookings in one central view for both your meeting space, and your sleeping rooms.
Quick Quotes & Contracts
RFPs & Proposal Management Software
Create quotes and contracts quickly – customers can sign off digitally or on a printed copy. Quote and contract LNR business through the iVvy CRM.
Venue Booking Engine
Online Venue Booking Platforms
Display your availability and take enquiries or booking from your own website straight into your CRM.
Reporting & Analytics
Hotel Accounting Software
Our user-friendly dashboard, report builder and automated reporting saves time and delivers business-wide intelligence.
Invoices & Payments
Hotel Accounting Software
Invoice clients, take payments online, and report on revenue by cost centre against budget easily.
Banquet Event Orders
Create Banquet Event Orders the chef will love or login to your Virtual Run sheet on a tablet or your phone to get a live view.
IVvy Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, IVvy is the #5 most trending product in the Hotel Sales Software category (out of 16) and the #173 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreIVvy’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
IVvy Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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IVvy Case Studies
Village Hotels lifts booking conversion to 40% across 34 hotels
Filton (United Kingdom)
How Oakwood Premier Melbourne Cut Proposal Turnaround to 15 Minutes
Melbourne (Australia)
How Boulder Falls Inn Grew Event Revenue by 43% in 8 Months
Lebanon (United States)
TFE Hotels now receives 20% more booking conversions & 30% more leads with iVvy
Sydney (Australia)
References
"If we have an event that’s a short lead event, we can get that run sheet all done in 15 minutes. We are making money on that because we’re able to lock in more events quicker."
Emily McQuarrie
CBD Private Events Manager @
"iVvy helps us with that because we can generate things really quickly, whether it be entering a lead to proposal, to a contract. That process is seamless and can be done very quickly, which often is what our clients need. We meet their deadlines, which means often we secure the business ahead of our competitors"
Alyssa Wilson
Director of Sales and Marketing @
Oakwood Premier Melbourne
"I would absolutely recommend using iVvy. It is an innovative and dynamic organisation that changes to the client, as well as market trends and demands. Above all, they have a fabulous team to support us through the whole journey."
Shahnaz Bakhshay
Global Sales Officer @
"iVvy’s platform has been a game changer for the Mantra Group. We are now able to deliver an enhanced customer experience, optimized revenue management and greater transparency across divisions."
Mark Hodge
Executive Director of Operations @
Mantra Koodam, CGH Earth
Featured Customers
Hotelier Rating
Looking for specific info?
10
Fantastic features and easy to use
Director of Sales & Marketing from 75-99 room Resort in Monarto (Australia)
Verified
11 months ago
iVvy has revolutionized our data collection by making reports easy to pull and highly insightful. The ability to segment data down to a detailed level - such as splitting packages into food, beverage, and resource - has been extremely helpful and has significantly improved our monthly reporting and forecasting.
Australia
Australia
Director of Sales & Marketing
Mid-Sized Hotel
10
Where Events Meet Innovation: Why We Rely on iVvy Every Day
Hotel Solutions Specialist – Catering & Events from 200 to 499 room Boutique in Melbourne (Australia)
Verified
11 months ago
We rely on iVvy for every aspect of our C&E and Group business, and it has completely transformed the way we work. From quoting and contracting to invoicing, event orders, and corporate contracting, iVvy serves as our single source of truth. It’s not just a platform for us, it’s our complete CRM, driving consistency, accuracy, and efficienc...
Australia
Australia
Hotel Solutions Specialist – Catering & Events
Large Hotel
8
Essential platform and software solution for sales team
Director of Sales from 200 to 499 room City Center Hotel in Melbourne (Australia)
Verified
11 months ago
Diverse mix of leisure, corporate, group, and event business at the same time.
It can free up a lot of time and reduce risk (double bookings, lost enquiries, admin overload, invoicing).
Australia
Australia
Director of Sales
Large Hotel
8
Sales Reports
Event & Sales Coordinator from 200 to 499 room City Center Hotel in Sydney (Australia)
Verified
2 years ago
I like the most is to make a very neat sales report and no need to spending lots of time.
Australia
Australia
Event & Sales Coordinator
Large Hotel
10
User friendly software
Sales & Marketing Manager from 50-74 room Boutique in Christchurch (New Zealand)
Verified
2 years ago
The software has a user friendly interface, Very easy to navigate with comprehensive features. I also experince excellent customer service support from my account manager.
New Zealand
New Zealand
Sales & Marketing Manager
Mid-Sized Hotel
10
Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and answering all of our questions. Great company to work with.
Director of Sales and Marketing from 75-99 room Bed & Breakfast & Inn in Greenwich (United States)
Verified
3 years ago
Efficiency, skill, fast and great with answering questions as well as problem solving. The Software is great and easy to use.
United States
United States
Director of Sales and Marketing
Mid-Sized Hotel
10
Best Cloud Platform with amazing support
Director of Sales - MICE from 200 to 499 room City Center Hotel in Melbourne (Australia)
Verified
3 years ago
Cloud bases meaning that I can work wherever I like. The support very quick to respond to any help that I need. It is also very user firendly and logical.
Australia
Australia
Director of Sales - MICE
Large Hotel
9
Full function use
Conference & Events Director from 200 to 499 room Branded Hotel in Lovedale (Australia)
Verified
3 years ago
The ability to invoice from the system and accurately track all event and accommodation financials. Our prior event system didn't have this capability, and this has been a game changer for us!
Australia
Australia
Conference & Events Director
Large Hotel
9
Great Product! Highly Recommend
Events Coordinator from 100 to 199 room Branded Hotel in Glen Waverley (Australia)
Verified
3 years ago
IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in responding.
Australia
Australia
Events Coordinator
Large Hotel
9
User Friendly Software, ideal for event management!
Conference/Events Sales Coordinator from 25-49 room Casino in Hamilton (New Zealand)
Verified
3 years ago
We use IVVY on a daily basis. It is super straight forward and simple to navigate. The system is also great for customisation for tailoring menus and venue information. The platform's straightforward design makes it exceptionally easy to navigate, enhancing our efficiency in managing various tasks. Additionally, IVVY stands out for its imp...
New Zealand
New Zealand
Conference/Events Sales Coordinator
Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
iVvy streamlines venue, function and event management, from enquiry and proposal through to event delivery and billing. It helps hotels respond to event leads faster and gives planners online booking options that capture more group and meeting business. Connected to Stayntouch PMS, event business and accommodation stay aligned, giving teams one accurate picture of each group.
Showing all answers to: "What does this product or service do well?"
iVvy streamlines venue, function and event management, from enquiry and proposal through to event delivery and billing. It helps hotels respond to event leads faster and gives planners online booking options that capture more group and meeting business. Connected to Stayntouch PMS, event business and accommodation stay aligned, giving teams one accurate picture of each group.
iVvy's core strength in event management comes from tightening the enquiry-to-contract cycle: instant quoting and live availability let teams respond in minutes rather than days, with automated proposals pulling client and event details straight into the system instead of requiring manual entry. From there, document templates, electronic signatures, and live updates carry that speed through to signed contracts without retyping. A shared function diary gives teams a single, real-time view across all spaces and venues, which helps avoid double-bookings on multi-space properties, while version-controlled, real-time-updating banquet event orders (BEOs) and run sheets cut down the back-and-forth between sales, kitchen, and operations teams. Underpinning all of this is a built-in CRM that tracks leads, manages follow-ups and tasks, and gives visibility into the pipeline from first enquiry through to event execution.
Technology Partner – Worldpay and iVvy work together as technology partners, supporting hospitality, venue, and event management businesses through integrated payment and event management solutions. By combining iVvy’s leading venue and event management platform with Worldpay’s secure payment processing capabilities, we help customers streamline operations, simplify payment collection, and create a seamless experience from booking through to payment. Together, we enable venues to improve efficiency, enhance the customer experience, and support business growth through reliable, innovative technology solutions.
As an IOT provider of technology we have found the simplicity of both IVvys software platform and integration support services make it an incredibly powerful addition for the Hospitality sector.
Allowing each booking to have an option to turn equipment on for dedicated events only when required makes a huge difference to operational efficiency.
With a highly intuitive and user-friendly interface, iVvy makes tasks like diary management and reporting straightforward and efficient. iVvy’s ability to streamline and automate previously time-consuming tasks significantly improves operational efficiency and minimises the risk of human error. iVvy’s seamless integration with RMS further simplifies our hoteliers’ operations, ensuring all leads and bookings are promptly followed up, enhancing customer service and sales. iVvy’s exceptional platform is well supported by a knowledgeable team, offering training and ongoing support, making for a seamless transition for any property.
Question:
What differentiates this product or service from the competition?
Answer:
iVvy combines venue management with online booking for meetings and events, so planners can check availability and book space directly. That self-service capability, alongside full event operations tools, sets it apart from many competitors.
Showing all answers to: "What differentiates this product or service from the competition?"
iVvy combines venue management with online booking for meetings and events, so planners can check availability and book space directly. That self-service capability, alongside full event operations tools, sets it apart from many competitors.
iVvy's customer-first approach and the people behind the platform are its biggest differentiators. The team works closely with customers to understand the challenges they face and continually evolves the product based on their feedback. Their support is responsive, knowledgeable, and genuinely invested in customer success. More than a software provider, iVvy is a trusted partner that's easy to work with, helping venues achieve their goals, overcome operational challenges, and drive better outcomes.
iVvy stands out by combining venue sales, event management, CRM, invoicing, and reporting in one platform. Its integration with Worldpay enables a seamless payment experience, allowing venues to manage bookings and payments more efficiently. Combined with strong hospitality expertise and ongoing innovation, iVvy provides a comprehensive solution that supports both operational efficiency and revenue growth.
This particular services is unique to the industry, by allowing IVvy's booking system to seamlessly synchronise with control of hospitality assets saving energy and costs, using simple and affordable retrofit solution.
iVvy excels in several ways that set it apart from other solutions, especially their dedication to understanding client requirements and continuously enhancing the system to better serve their needs. The software's intuitive navigation and well-structured layout make it easy for users to get the most out of its features. The emphasis on training and internal product knowledge ensures that clients receive top-notch support and assistance throughout their journey with iVvy.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Look closely at iVvy's online event booking. Letting planners check availability and book on their own is a great way to win more meetings and events business, and the iVvy team will help you set it up.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Look closely at iVvy's online event booking. Letting planners check availability and book on their own is a great way to win more meetings and events business, and the iVvy team will help you set it up.
Strongly consider using IVvy.....the product is a great value and does everything you need it to do very well, but also the people are very knowledgeable and make a very positive difference in your experience working with the IVvy team.
Take the time to fully explore iVvy's end-to-end capabilities and ensure the platform is configured to match your operational processes. Hotels and venues that embrace the automation, reporting, and event management features can significantly reduce manual administration, improve response times to enquiries, and gain better visibility into performance across their business
If you are an existing IVvy customer or thinking about IVvy, we are able to offer a free of charge pilot to showcase the powerful solution Ivy and Lightwave can provide to save significant energy costs.
Embrace new, leading solutions like iVvy wholeheartedly. With the continuous support and training provided by iVvy's team, you can confidently integrate this software into your operations, knowing that you have a reliable partner to help you every step of the way.
+ 2
recommend
Recommended by
Casey Ward
Partnerships
@
Stayntouch
Michael Cheney
Head of Partnerships
@
RMS Cloud
Mollee-Ann Davis
Partnerships Manager
@
Worldpay for Platforms
Simon Lane
Partnerships
@
Lightwave
Liz Kent
Product Marketing Specialist
@
RMS Cloud
Casey Ward
Partnerships
@
Stayntouch
Michael Cheney
Head of Partnerships
@
RMS Cloud
Mollee-Ann Davis
Partnerships Manager
@
Worldpay for Platforms
Simon Lane
Partnerships
@
Lightwave
Liz Kent
Product Marketing Specialist
@
RMS Cloud
Are you a consultant or vendor that recommends IVvy?
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News
IVvy
1 month ago
Village Hotels lifts booking conversion to 40% across 34 hotels
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How Oakwood Premier Melbourne Cut Proposal Turnaround to 15 Minutes
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Support
Unverified
IVvy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
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