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IVvy
4.7 (28 REVIEWS)
HT Score
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
IVvy
Ranked 6 (out of 13) in Hotel Sales Software
Hotel Sales & Catering Software
94% recommended by 27 hotels
Accor, Wyndham, Minor Hotels & 24 others
Bell - AI powered product analyst
I analyzed all of IVvy’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like IVvy for its user-friendly interface, customization capabilities, and robust event management features that streamline administrative tasks. The ability to integrate with PMS systems and generate automatic reports enhances operational efficiency, while real-time booking and invoicing drastically reduce manual errors. This tool also offers multifaceted reporting, enabling better decision-making and improved customer experience. Some reviews noted areas for improvement, including reporting complexity and billing functionality.
Accor, Wyndham, Minor Hotels & 24 others
Read their reviewsSupport
Supportive
Hoteliers often praise IVvy's hotel sales software for its robust customer support. They highlight the user-friendliness of the platform and appreciate the training and support they receive, describing it as excellent. The knowledge-based resources are deemed very helpful, aiding users in resolving issues efficiently. Whenever users have questions or queries, the support team is consistently noted for their quick and efficient responses. Users find the staff, such as Dave Davis and Bryan Knapp, to be particularly skilled and patient, demonstrating expertise and responsiveness that facilitate smooth onboarding and effective problem resolution. The combination of accessible and prompt support, knowledgeable staff, and comprehensive resources contributes to a highly supportive user experience.
Head of Sales
12 months ago
Verified
... With 13 venues and 40+ users Ivvy makes event management, reporting and payments easy. From corporate bookings to weddings and socials, through to nightclub booths Ivvy can be tailored to each venue making the event management process seamless. The ability to pull reports as a group, an individual venue, or even an individual user gives me the edge when seeing where we are excelling, or where we need to improve as a company. The support ...
See full reviewHead of Sales
12 months ago
Verified
... With 13 venues and 40+ users Ivvy makes event management, reporting and payments easy. From corporate bookings to weddings and socials, through to nightclub booths Ivvy can be tailored to each venue making the event management process seamless. The ability to pull reports as a group, an individual venue, or even an individual user gives me the edge when seeing where we are excelling, or where we need to improve as a company. The support desk is always willing to assist with any queries, and are always fast ...
See full reviewEvents & Reservations Manager
12 months ago
Verified
... Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply ...
See full reviewEvents & Reservations Manager
12 months ago
Verified
... Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply ...
See full reviewEvents & Reservations Manager
12 months ago
Verified
... A few minor things - tasks being associated to a booking, so when cancelling a quote these all cancel too. Being able to move a booking between venues (we have a 3-level building and if a booking ...
See full reviewConference/Events Sales Coordinator
11 months ago
Verified
... More knowledge/tutorials on how to utilize the marketing aspect of IVVY, and using email campaigns to gain exposure would be great. We eagerly seek additional knowledge and tutorials specifically ...
See full reviewEvents Coordinator
11 months ago
Verified
... IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in ...
See full reviewEvents Coordinator
11 months ago
Verified
... IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in ...
See full reviewEvents Coordinator
11 months ago
Verified
... IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in ...
See full reviewEvents Coordinator
11 months ago
Verified
... IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in ...
See full reviewEvents Coordinator
11 months ago
Verified
... IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and answering all of our questions. Great ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the strong automation capabilities of IVvy's Hotel Sales Software. The automation features notably enhance workflow efficiency by minimizing the need for manual input and significantly reducing time spent on generating sales reports. Hoteliers appreciate how tasks like billing and reporting are seamlessly automated, which contributes to more streamlined operations and reduces the likelihood of human error. Such tools are both intuitive and impactful, making the software particularly beneficial for improving productivity and operational efficiency.
Head of Sales
12 months ago
Verified
... With 13 venues and 40+ users Ivvy makes event management, reporting and payments easy. From corporate bookings to weddings and socials, through to nightclub booths Ivvy can be tailored to each venue ...
See full reviewEvents & Reservations Manager
12 months ago
Verified
... Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply too. Integrating seven rooms, paylink etc has been a game change ...
See full reviewEvents & Reservations Manager
12 months ago
Verified
... A few minor things - tasks being associated to a booking, so when cancelling a quote these all cancel too. Being able to move a booking between venues (we have a 3-level building and if a booking wants to change venue we have to start ...
See full reviewSales & Marketing Manager
11 months ago
Verified
... Easy of generating invoices, producing quotes and contracts.The task feature is great for tracking also. The summary page is also great at a glance. ...
See full reviewSales & Marketing Manager
11 months ago
Verified
... Easy of generating invoices, producing quotes and contracts.The task feature is great for tracking also. The summary page is also great at a glance. ...
See full reviewEvent & Sales Coordinator
1 months ago
Verified
... I like the most is to make a very neat sales report and no need to spending lots of time. ...
See full reviewIntegrations
Connected
Hoteliers often emphasize the robust range and ease of integration provided by IVvy's Hotel Sales Software. Users appreciate the software's ability to seamlessly connect with common systems like PMS, CRM, and payment processors, which streamlines operations and enhances functionality. The ease of setting up these integrations is frequently highlighted, with many users noting the simplicity and minimal challenges involved. Furthermore, the reliability of these integrations is praised, as they consistently work without syncing issues, ensuring smooth and uninterrupted operations.
Events & Reservations Manager
12 months ago
Verified
... Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply too. Integrating ...
See full reviewConference & Events Director
11 months ago
Verified
... The ability to invoice from the system and accurately track all event and accommodation financials. Our prior event system didn't have this capability, and this has been a game changer for us! ...
See full reviewValue
Balanced
Hoteliers often express high satisfaction with the value for money offered by IVvy's Hotel Sales Software. Users report a strong return on investment, feeling that the benefits they receive justify the cost of the software. Additionally, the pricing is noted to be transparent, without hidden fees, allowing users to easily understand what they are paying for. The features provided are considered robust and competitive when compared to similar products, further enhancing the perceived value. Free trials and demos are acknowledged as useful tools for evaluating the software's effectiveness before committing to a purchase.
Sales & Marketing Manager
11 months ago
Verified
... The accommodation component of invoices needs to be laid out broken down more instead of one bulk figure for clients t o easily see breakdown of cost ...
See full reviewSales & Marketing Manager
11 months ago
Verified
... The accommodation component of invoices needs to be laid out broken down more instead of one bulk figure for clients t o easily see breakdown of cost ...
See full reviewSales & Marketing Manager
11 months ago
Verified
... The accommodation component of invoices needs to be laid out broken down more instead of one bulk figure for clients t o easily see breakdown of cost ...
See full reviewSales & Marketing Manager
11 months ago
Verified
... The accommodation component of invoices needs to be laid out broken down more instead of one bulk figure for clients t o easily see breakdown of cost ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Nothing - everything was fantastic. I have nothing to complain about except that I have to write 20 words in this box. ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and answering all of our questions. Great ...
See full reviewSales & Marketing Manager
7 months ago
Verified
... Nothing at this stage. I'm pretty happy with the current program and the optionst that is available for me. Thank you. ...
See full reviewFunctionality
Reliable
Hoteliers often appreciate the functionality of IVvy's Hotel Sales Software for its effectiveness in handling key tasks such as booking and reporting. Users highlight the system's ability to invoice directly and accurately track event financials, which has significantly improved their operations compared to previous systems. The software's comprehensive features support both event and accommodation management, providing a reliable and scalable solution that meets the diverse needs of hotels. Its automation capabilities, especially in billing and reporting, further streamline operations and enhance productivity.
Head of Sales
12 months ago
Verified
... With 13 venues and 40+ users Ivvy makes event management, reporting and payments easy. From corporate bookings to weddings and socials, through to nightclub booths Ivvy can be tailored to each venue ...
See full reviewHead of Sales
12 months ago
Verified
... With 13 venues and 40+ users Ivvy makes event management, reporting and payments easy. From corporate bookings to weddings and socials, through to nightclub booths Ivvy can be tailored to each venue ...
See full reviewHead of Sales
12 months ago
Verified
... With 13 venues and 40+ users Ivvy makes event management, reporting and payments easy. From corporate bookings to weddings and socials, through to nightclub booths Ivvy can be tailored to each venue ...
See full reviewEvents & Reservations Manager
12 months ago
Verified
... Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply ...
See full reviewEvents & Reservations Manager
12 months ago
Verified
... Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply too. Integrating seven rooms, paylink etc has been a game changer for us and reduced so much double ...
See full reviewEvents & Reservations Manager
12 months ago
Verified
... A few minor things - tasks being associated to a booking, so when cancelling a quote these all cancel too. Being able to move a booking between venues (we have a 3-level building and if a booking ...
See full reviewEvents & Reservations Manager
12 months ago
Verified
... A few minor things - tasks being associated to a booking, so when cancelling a quote these all cancel too. Being able to move a booking between venues (we have a 3-level building and if a booking ...
See full reviewEvents & Reservations Manager
12 months ago
Verified
... Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply ...
See full reviewEvents & Reservations Manager
12 months ago
Verified
... Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply ...
See full reviewSales & Marketing Manager
11 months ago
Verified
... Easy of generating invoices, producing quotes and contracts.The task feature is great for tracking also. The summary page is also great at a glance. ...
See full reviewSales & Marketing Manager
11 months ago
Verified
... IvVy is very easy to navigate and has some great features. ...
See full reviewSales & Marketing Manager
11 months ago
Verified
... Easy of generating invoices, producing quotes and contracts.The task feature is great for tracking also. The summary page is also great at a glance. ...
See full reviewSales & Marketing Manager
11 months ago
Verified
... Easy of generating invoices, producing quotes and contracts.The task feature is great for tracking also. The summary page is also great at a glance. ...
See full reviewConference/Events Sales Coordinator
11 months ago
Verified
... We use IVVY on a daily basis. It is super straight forward and simple to navigate. The system is also great for customisation for tailoring menus and venue information. The platform's ...
See full reviewConference/Events Sales Coordinator
11 months ago
Verified
... We use IVVY on a daily basis. It is super straight forward and simple to navigate. The system is also great for customisation for tailoring menus and venue information. The platform's ...
See full reviewConference/Events Sales Coordinator
11 months ago
Verified
... More knowledge/tutorials on how to utilize the marketing aspect of IVVY, and using email campaigns to gain exposure would be great. We eagerly seek additional knowledge and tutorials specifically ...
See full reviewConference/Events Sales Coordinator
11 months ago
Verified
... More knowledge/tutorials on how to utilize the marketing aspect of IVVY, and using email campaigns to gain exposure would be great. We eagerly seek additional knowledge and tutorials specifically ...
See full reviewConference/Events Sales Coordinator
11 months ago
Verified
... More knowledge/tutorials on how to utilize the marketing aspect of IVVY, and using email campaigns to gain exposure would be great. We eagerly seek additional knowledge and tutorials specifically focused on harnessing the platform's marketing capabilities. Comprehensive guidance on using IVVY for strategic marketing initiatives would benefit our team. Insights into creating impactful email campaigns within the IVVY framework would be valuable, providing us with effective tools to enhance our brand exposure and reach a broader audience. By going deeper into the marketing aspect of IVVY, we would aim to unlock its full potential in promoting our events and services. As we aspire to expand our outreach, a robust understanding of how to maximize the marketing features within IVVY would contribute to the overall success of our business. Furthermore, a more in-depth exploration of advanced marketing strategies within IVVY, such as utilizing targeted advertising and integrating social media promotion seamlessly, would greatly enrich our capabilities. Comprehensive tutorials on harnessing data analytics within the platform could guide us in refining our marketing approach based on valuable insights. Additionally, insights into optimizing SEO ...
See full reviewConference/Events Sales Coordinator
11 months ago
Verified
... User Friendly Software, ideal for event management! ...
See full reviewEvents Coordinator
11 months ago
Verified
... I would like to see some improvement with the BEO's. I would like to be able to choose multiple resources, rather than one at a time. ...
See full reviewEvents Coordinator
11 months ago
Verified
... I would like to see some improvement with the BEO's. I would like to be able to choose multiple resources, rather than one at a time. ...
See full reviewEvents Coordinator
11 months ago
Verified
... I would like to see some improvement with the BEO's. I would like to be able to choose multiple resources, rather than one at a time. ...
See full reviewEvents Coordinator
11 months ago
Verified
... I would like to see some improvement with the BEO's. I would like to be able to choose multiple resources, rather than one at a time. ...
See full reviewConference & Events Director
11 months ago
Verified
... The ability to invoice from the system and accurately track all event and accommodation financials. Our prior event system didn't have this capability, and this has been a game changer for us! ...
See full reviewConference & Events Director
11 months ago
Verified
... The ability to invoice from the system and accurately track all event and accommodation financials. Our prior event system didn't have this capability, and this has been a game changer for us! ...
See full reviewConference & Events Director
11 months ago
Verified
... Correcting spelling errors rather than just underline them in red. Having this prompt like a Word doc would be benefiical and time saver ...
See full reviewDirector of Sales - MICE
10 months ago
Verified
... Future Reporting is something we need to track pace but reports of upcomign opportunities or how we are tracking is limited. ...
See full reviewDirector of Sales - MICE
10 months ago
Verified
... Best Cloud Platform with amazing support ...
See full reviewDirector of Sales - MICE
10 months ago
Verified
... Cloud bases meaning that I can work wherever I like. The support very quick to respond to any help that I need. It is also very user firendly and logical. ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and ...
See full reviewUser Interface
Intuitive
Hoteliers often highlight the user interface of IVvy's Hotel Sales Software as being user-friendly and logical. They appreciate the ease with which they can navigate through menus and find features, noting that these elements are intuitively organized, minimizing the need for extensive training. The interface is described as cloud-based, which supports flexibility in accessing the software from any location, although specific mentions of mobile compatibility are not available. Hoteliers note that the software is responsive, meaning that actions and tasks can be performed swiftly without experiencing lag. However, the summary does not provide specific insights into the visual design or customizability of the interface. Overall, the user interface is seen as straightforward and effective, catering well to the needs of users in the hospitality industry.
Events & Reservations Manager
12 months ago
Verified
... Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply ...
See full reviewConference/Events Sales Coordinator
11 months ago
Verified
... We use IVVY on a daily basis. It is super straight forward and simple to navigate. The system is also great for customisation for tailoring menus and venue information. The platform's ...
See full reviewConference & Events Director
11 months ago
Verified
... Correcting spelling errors rather than just underline them in red. Having this prompt like a Word doc would be benefiical and time saver ...
See full reviewDirector of Sales - MICE
10 months ago
Verified
... Cloud bases meaning that I can work wherever I like. The support very quick to respond to any help that I need. It is also very user firendly and logical. ...
See full reviewDirector of Sales - MICE
10 months ago
Verified
... Cloud bases meaning that I can work wherever I like. The support very quick to respond to any help that I need. It is also very user firendly and logical. ...
See full reviewHoteliers Most Frequently Mention
What Types of Hotels IVvy is Popular For
Size
15 | Large (75-199 room)
4 | Medium (25-74 room)
2 | Small (10-24 room)
7 | X-Large (200+ room)
Country
14 | Australia
7 | United States of America
4 | United Kingdom
2 | New Zealand
1 | Denmark
Type
6 | Bed & Breakfast & Inns
9 | Boutiques
8 | Branded Hotels
1 | Casinos
11 | City Center Hotels
8 | Airport/Conference Hotels
9 | Extended Stay & Serviced Apartments
1 | Hostels
3 | Limited Service & Budget Hotels
10 | Luxury Hotels
7 | Resorts
Region
7 | North America
5 | Europe
16 | Oceania
Category
28 | Hotel Sales Software
Didn’t find what you were looking for?
What is IVvy?
Founded in 2009 | Headquarters in Gold Coast, AUS | 72 employees
IVvy is a comprehensive venue and event management software designed to streamline the booking and operational processes for various event spaces, including hotels, restaurants, function centres, universities, and stadiums. It stands out for its user-friendly interface, robust customization capabilities, and real-time booking and invoicing features, which significantly reduce administrative tasks and manual errors.
The platform integrates seamlessly with Property Management Systems (PMS) and offers automatic report generation, enhancing operational efficiency. With over 55 integrations with third-party programs, IVvy ensures smooth coordination of accounting, payments, and reservations, thereby boosting revenue and improving customer experience. This multifaceted tool enables better decision-making through advanced reporting features, making it invaluable for event and venue managers looking to optimize their business operations.
Capabilities
CRM
CRM
Capture and create leads, record activities, tasks & all email communication and get a single view for every interaction with your customers across all your properties.
Function Diary & GRC
Function Diary & GRC
View all quoted, tentative and confirmed bookings in one central view for both your meeting space, and your sleeping rooms.
Quick quotes & contracts
Quick quotes & contracts
Create quotes and contracts quickly – customers can sign off digitally or on a printed copy.
Venue booking engine
Venue booking engine
Display your availability and take enquiries or booking from your own website straight into your CRM.
Reporting & analytics
Reporting & analytics
Our user-friendly dashboard, report builder and automated reporting saves time and delivers business-wide intelligence.
Banquet event orders
Banquet event orders
Create Banquet Event Orders the chef will love or login to your Virtual Run sheet on a tablet or your phone to get a live view.
Accommodation contracts
Accommodation contracts
Quote and contract LNR business through the iVvy CRM.
Invoices & payments
Invoices & payments
Invoice clients, take payments online, and report on revenue by cost centre against budget easily.
Features
Sales CRM
4/5 features
RPF Management
4/5 features
F&B Planning
4/5 features
Contracts & E-Signatures
4/5 features
Reporting & Analytics
4/5 features
Available Add-ons & Modules
CRM
Hotel Sales Software
Capture and create leads, record activities, tasks & all email communication and get a single view for every interaction with your customers across all your properties. Quote and contract LNR business through the iVvy CRM.
Function Diary & GRC
View all quoted, tentative and confirmed bookings in one central view for both your meeting space, and your sleeping rooms.
Quick Quotes & Contracts
RFPs & Proposal Management Software
Create quotes and contracts quickly – customers can sign off digitally or on a printed copy. Quote and contract LNR business through the iVvy CRM.
Venue Booking Engine
Online Venue Booking Platforms
Display your availability and take enquiries or booking from your own website straight into your CRM.
Reporting & Analytics
Hotel Accounting Software
Our user-friendly dashboard, report builder and automated reporting saves time and delivers business-wide intelligence.
Invoices & Payments
Hotel Accounting Software
Invoice clients, take payments online, and report on revenue by cost centre against budget easily.
Banquet Event Orders
Create Banquet Event Orders the chef will love or login to your Virtual Run sheet on a tablet or your phone to get a live view.
IVvy Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, IVvy is the #5 most trending product in the Hotel Sales Software category (out of 13) and the #222 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreIVvy’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
IVvy Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
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References
"Drive revenue and reduce costs with professional and intuitive, business-first automated solutions."
Leon Wood
Director of Hotel Operations @
Best Western Plus Launceston
"iVvy’s platform has been a game changer for the Mantra Group. We are now able to deliver an enhanced customer experience, optimized revenue management and greater transparency across divisions."
Mark Hodge
Executive Director of Operations @
Mantra Koodam, CGH Earth
Featured Customers
Hotelier Rating
Hoteliers say
Hoteliers like IVvy for its user-friendly interface, customization capabilities, and robust event management features that streamline administrative tasks. The ability to integrate with PMS systems and generate automatic reports enhances operational efficiency, while real-time booking and invoicing drastically reduce manual errors. This tool also offers multifaceted reporting, enabling better decision-making and improved customer experience. Some reviews noted areas for improvement, including reporting complexity and billing functionality.
AI-generated from the text of customer reviews
Looking for specific info?
8
Sales Reports
Event & Sales Coordinator from 200 to 499 room City Center Hotel in Sydney (Australia)
Verified
1 months ago
I like the most is to make a very neat sales report and no need to spending lots of time.
Australia
Australia
Event & Sales Coordinator
X-Large Hotel
10
User friendly software
Sales & Marketing Manager from 50-74 room Boutique in Christchurch (New Zealand)
Verified
7 months ago
The software has a user friendly interface, Very easy to navigate with comprehensive features. I also experince excellent customer service support from my account manager.
New Zealand
New Zealand
Sales & Marketing Manager
Medium Hotel
10
Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and answering all of our questions. Great company to work with.
Director of Sales and Marketing from 75-99 room Bed & Breakfast & Inn in Greenwich (United States of America)
Verified
9 months ago
Efficiency, skill, fast and great with answering questions as well as problem solving. The Software is great and easy to use.
United States of America
United States of America
Director of Sales and Marketing
Large Hotel
10
Best Cloud Platform with amazing support
Director of Sales - MICE from 200 to 499 room City Center Hotel in Melbourne (Australia)
Verified
10 months ago
Cloud bases meaning that I can work wherever I like. The support very quick to respond to any help that I need. It is also very user firendly and logical.
Australia
Australia
Director of Sales - MICE
X-Large Hotel
9
Full function use
Conference & Events Director from 200 to 499 room Branded Hotel in Lovedale (Australia)
Verified
11 months ago
The ability to invoice from the system and accurately track all event and accommodation financials. Our prior event system didn't have this capability, and this has been a game changer for us!
Australia
Australia
Conference & Events Director
X-Large Hotel
9
Great Product! Highly Recommend
Events Coordinator from 100 to 199 room Branded Hotel in Glen Waverley (Australia)
Verified
11 months ago
IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in responding.
Australia
Australia
Events Coordinator
Large Hotel
9
User Friendly Software, ideal for event management!
Conference/Events Sales Coordinator from 25-49 room Casino in Hamilton (New Zealand)
Verified
11 months ago
We use IVVY on a daily basis. It is super straight forward and simple to navigate. The system is also great for customisation for tailoring menus and venue information. The platform's straightforward design makes it exceptionally easy to navigate, enhancing our efficiency in managing various tasks. Additionally, IVVY stands out for its imp...
New Zealand
New Zealand
Conference/Events Sales Coordinator
Medium Hotel
10
IvVy is very easy to navigate and has some great features.
Sales & Marketing Manager from 100 to 199 room Boutique in Bathurst (Australia)
Verified
11 months ago
Easy of generating invoices, producing quotes and contracts.The task feature is great for tracking also. The summary page is also great at a glance.
Australia
Australia
Sales & Marketing Manager
Large Hotel
9
Happy long time user.
Events & Reservations Manager from 200 to 499 room in Melbourne (Australia)
Verified
12 months ago
Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply too. Integrating seven rooms, paylink etc has been a game changer for us and reduced so much double handling admin!
Australia
Australia
Events & Reservations Manager
X-Large Hotel
10
Event management software for all levels of events
Head of Sales from 200 to 499 room Resort in Brisbane (Australia)
Verified
12 months ago
With 13 venues and 40+ users Ivvy makes event management, reporting and payments easy. From corporate bookings to weddings and socials, through to nightclub booths Ivvy can be tailored to each venue making the event management process seamless. The ability to pull reports as a group, an individual venue, or even an individual user gives me...
Australia
Australia
Head of Sales
X-Large Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
With a highly intuitive and user-friendly interface, iVvy makes tasks like diary management and reporting straightforward and efficient. iVvy’s ability to streamline and automate previously time-consuming tasks significantly improves operational efficiency and minimises the risk of human error. iVvy’s seamless integration with RMS further simplifies our hoteliers’ operations, ensuring all leads and bookings are promptly followed up, enhancing customer service and sales. iVvy’s exceptional platform is well supported by a knowledgeable team, offering training and ongoing support, making for a seamless transition for any property.
Showing all answers to: "What does this product or service do well?"
With a highly intuitive and user-friendly interface, iVvy makes tasks like diary management and reporting straightforward and efficient. iVvy’s ability to streamline and automate previously time-consuming tasks significantly improves operational efficiency and minimises the risk of human error. iVvy’s seamless integration with RMS further simplifies our hoteliers’ operations, ensuring all leads and bookings are promptly followed up, enhancing customer service and sales. iVvy’s exceptional platform is well supported by a knowledgeable team, offering training and ongoing support, making for a seamless transition for any property.
Question:
What differentiates this product or service from the competition?
Answer:
iVvy excels in several ways that set it apart from other solutions, especially their dedication to understanding client requirements and continuously enhancing the system to better serve their needs. The software's intuitive navigation and well-structured layout make it easy for users to get the most out of its features. The emphasis on training and internal product knowledge ensures that clients receive top-notch support and assistance throughout their journey with iVvy.
Showing all answers to: "What differentiates this product or service from the competition?"
iVvy excels in several ways that set it apart from other solutions, especially their dedication to understanding client requirements and continuously enhancing the system to better serve their needs. The software's intuitive navigation and well-structured layout make it easy for users to get the most out of its features. The emphasis on training and internal product knowledge ensures that clients receive top-notch support and assistance throughout their journey with iVvy.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Embrace new, leading solutions like iVvy wholeheartedly. With the continuous support and training provided by iVvy's team, you can confidently integrate this software into your operations, knowing that you have a reliable partner to help you every step of the way.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Embrace new, leading solutions like iVvy wholeheartedly. With the continuous support and training provided by iVvy's team, you can confidently integrate this software into your operations, knowing that you have a reliable partner to help you every step of the way.
Recommended by
Liz Kent
Product Marketing Specialist
@
RMS Cloud
Liz Kent
Product Marketing Specialist
@
RMS Cloud
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Support
Unverified
IVvy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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