IVvy

4.7 (26 REVIEWS)

HTR Score icon
HT Score  
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked 6 (out of 13) in Hotel Sales Software

Hotel Sales & Catering Software

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Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.4/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, IVvy is the #5 most trending product in the Hotel Sales Software category (out of 13) and the #164 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

IVvy’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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83 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About IVvy
Founded in 2009 | Headquarters in Gold Coast, AUS | 72 employees
iVvy venue and event management software solutions provide an interconnected platform for venues of all types and sizes, from hotels to restaurants, function centres, universities, and stadiums. Our comprehensive suite of tools helps planners to manage, market, and deliver events while streamlining the booking and management process for all team members. iVvy enables event and venue managers to coordinate everything from accounting and payments to restaurant reservations, with over 55 integrations with third-party programs, apps, and tools. This helps boost revenue and streamline event management processes using automation and cloud-based technology. iVvy is the preferred venue and event management software provider for 10,000+ users in 13 countries, with offices in Australia, South Africa, the USA, and the UK.

Capabilities

CRM

Function Diary & GRC

Quick quotes & contracts

Venue booking engine

Reporting & analytics

Features

Sales CRM

4/5 features

RPF Management

4/5 features

F&B Planning

4/5 features

Contracts & E-Signatures

4/5 features

Reporting & Analytics

4/5 features

Available Add-ons & Modules

CRM

Hotel Sales Software
Capture and create leads, record activities, tasks & all email communication and get a single view for every interaction with your customers across all your properties. Quote and contract LNR business through the iVvy CRM.

INCLUDED

Function Diary & GRC

View all quoted, tentative and confirmed bookings in one central view for both your meeting space, and your sleeping rooms.

INCLUDED

Quick Quotes & Contracts

RFPs & Proposal Management Software
Create quotes and contracts quickly – customers can sign off digitally or on a printed copy. Quote and contract LNR business through the iVvy CRM.

INCLUDED

Venue Booking Engine

Online Venue Booking Platforms
Display your availability and take enquiries or booking from your own website straight into your CRM.

INCLUDED

Reporting & Analytics

Our user-friendly dashboard, report builder and automated reporting saves time and delivers business-wide intelligence.

INCLUDED

Invoices & Payments

Invoice clients, take payments online, and report on revenue by cost centre against budget easily.

INCLUDED

Banquet Event Orders

Create Banquet Event Orders the chef will love or login to your Virtual Run sheet on a tablet or your phone to get a live view.

INCLUDED

Pricing

Pricing Available By Request

IVvy has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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2

Success Stories

2

References

7

Featured Customers

Popularity by Segment

Size

2 | X-Small (1-9 room)

2 | Small (10-24 room)

1 | Medium (25-74 room)

13 | Large (75-199 room)

5 | X-Large (200+ room)

Country

13 | Australia

7 | United States of America

4 | United Kingdom

1 | Denmark

1 | New Zealand

Type

9 | Luxury Hotels

5 | Branded Hotels

4 | Boutiques

4 | Resorts

2 | Extended Stay & Serviced Apartments

1 | Casinos

1 | Airport/Conference Hotels

Region

14 | Oceania

7 | North America

5 | Europe

Category

26 | Hotel Sales Software

Hotelier Rating

Excellent
22
Very Good
4
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (2)
  • Small (2)
  • Medium (1)
  • Large (13)
  • X-Large (5)

Country

  • Australia
    Australia
    (13)
  • United States of America
    United States of America
    (7)
  • United Kingdom
    United Kingdom
    (4)
  • Denmark
    Denmark
    (1)
  • New Zealand
    New Zealand
    (1)

Region

  • North America
    North America
    (7)
  • Europe
    Europe
    (5)
  • Oceania
    Oceania
    (14)
10

Dave Davis was the best to work with as we had a lot of issues with Opera, and he worked through all of them with skill and patience. Bryan Knapp was extremely responsive getting us set up and answering all of our questions. Great company to work with.

Director of Sales and Marketing from 75-99 room Boutique in Greenwich (United States of America)

Verified
1 months ago
Efficiency, skill, fast and great with answering questions as well as problem solving. The Software is great and easy to use.
Country United States of America
Director of Sales and Marketing
Large Hotel
10

Best Cloud Platform with amazing support

Director of Sales - MICE from 200 to 499 room Extended Stay & Serviced Apartment in Southbank (Australia)

Verified
2 months ago
Cloud bases meaning that I can work wherever I like. The support very quick to respond to any help that I need. It is also very user firendly and logical.
Country Australia
Director of Sales - MICE
X-Large Hotel
9

Full function use

Conference & Events Director from 200 to 499 room Branded Hotel in Lovedale (Australia)

Verified
3 months ago
The ability to invoice from the system and accurately track all event and accommodation financials. Our prior event system didn't have this capability, and this has been a game changer for us!
Country Australia
Conference & Events Director
X-Large Hotel
9

Great Product! Highly Recommend

Events Coordinator from 100 to 199 room Branded Hotel in Glen Waverley (Australia)

Verified
3 months ago
IVvy is very user friendly and the training and support was excellent. The knowledge-based resources are also very helpful. Whenever I have a question or query, the support team are very efficient in responding.
Country Australia
Events Coordinator
Large Hotel
9

User Friendly Software, ideal for event management!

Conference/Events Sales Coordinator from 5 to 9 room Casino in Hamilton (New Zealand)

Verified
3 months ago
We use IVVY on a daily basis. It is super straight forward and simple to navigate. The system is also great for customisation for tailoring menus and venue information. The platform's straightforward design makes it exceptionally easy to navigate, enhancing our efficiency in managing various tasks. Additionally, IVVY stands out for its imp...
Country New Zealand
Conference/Events Sales Coordinator
X-Small Hotel
10

IvVy is very easy to navigate and has some great features.

Sales & Marketing Manager from 100 to 199 room Branded Hotel in Bathurst (Australia)

Verified
3 months ago
Easy of generating invoices, producing quotes and contracts.The task feature is great for tracking also. The summary page is also great at a glance.
Country Australia
Sales & Marketing Manager
Large Hotel
9

Happy long time user.

Events & Reservations Manager from 10 to 24 room in Melbourne (Australia)

Verified
4 months ago
Ivvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply too. Integrating seven rooms, paylink etc has been a game changer for us and reduced so much double handling admin!
Country Australia
Events & Reservations Manager
Small Hotel
10

Event management software for all levels of events

Head of Sales from 10 to 24 room Resort in Fortitude Valley (Australia)

Verified
4 months ago
With 13 venues and 40+ users Ivvy makes event management, reporting and payments easy. From corporate bookings to weddings and socials, through to nightclub booths Ivvy can be tailored to each venue making the event management process seamless. The ability to pull reports as a group, an individual venue, or even an individual user gives me...
Country Australia
Head of Sales
Small Hotel
10

IVvy Review

Director of Sales from 75-99 room Boutique in Tupelo (United States of America)

Verified
6 months ago
IVvy is very easy to learn and use for the group sales process. The process is very straight forward unlike other software I have used in the past.
Country United States of America
Director of Sales
Large Hotel
10

Easiest part of our day!

Regional Director of Sales from 75-99 room Branded Hotel in Schertz (United States of America)

Verified
6 months ago
- easy to use and train to use, easy for clients to understand for e sign portion, easy to track and report for internal needs
Country United States of America
Regional Director of Sales
Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

With a highly intuitive and user-friendly interface, iVvy makes tasks like diary management and reporting straightforward and efficient. iVvy’s ability to streamline and automate previously time-consuming tasks significantly improves operational efficiency and minimises the risk of human error. iVvy’s seamless integration with RMS further simplifies our hoteliers’ operations, ensuring all leads and bookings are promptly followed up, enhancing customer service and sales. iVvy’s exceptional platform is well supported by a knowledgeable team, offering training and ongoing support, making for a seamless transition for any property.

Question:

What differentiates this product or service from the competition?

Answer:

iVvy excels in several ways that set it apart from other solutions, especially their dedication to understanding client requirements and continuously enhancing the system to better serve their needs. The software's intuitive navigation and well-structured layout make it easy for users to get the most out of its features. The emphasis on training and internal product knowledge ensures that clients receive top-notch support and assistance throughout their journey with iVvy.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Embrace new, leading solutions like iVvy wholeheartedly. With the continuous support and training provided by iVvy's team, you can confidently integrate this software into your operations, knowing that you have a reliable partner to help you every step of the way.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Liz Kent Product Marketing Specialist @ RMS Cloud
RecommendationAvatar
Liz Kent Product Marketing Specialist @ RMS Cloud
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Support

Unverified

IVvy has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
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2024

Learn more about the GCSC Certification

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Response Time

Less than a day

Responsiveness

Excellent

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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