STS Cloud (by SalesandCatering.com)

4.8 (101 REVIEWS)

HTR Score icon
HT Score  
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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STS Cloud (by SalesandCatering.com)

4.8 (101 REVIEWS)

Ranked 2 (out of 14) in Group Sales Management Software

The most affordable full-featured Sales and Catering systems for hospitality

More than 50% of SalesAndCatering.com’s reviews come from United States of America.

Ratings Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.8/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, STS Cloud (by SalesandCatering.com) is the #2 most trending product in the Group Sales Management Software category (out of 14) and the #85 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

SalesAndCatering.com’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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94 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About STS Cloud (by SalesandCatering.com)
Founded in 2017 | Headquarters in Charleston (United States) | 7 employees
STS Cloud by SalesandCatering.com is the simple, most affordable all-in-one sales and catering software that saves you time so you can close more business. Manage the entire sales and catering process from start to finish with STS Cloud. Capture leads, send digital proposals, update your CRM, manage bookings, keep a function diary, send out BEOs, merge contracts, manage workflow, and report on every little detail of your sales and catering team. Only STS Cloud offers a full suite of features for unlimited users at a flat monthly fee. STS Cloud powers properties of all sizes, from select-service hotels to large conference venues. Our software can also coordinate the management of multiple properties under a single management company. STS Cloud is 100% web-based, so there’s no software to install or maintain, and no expensive IT infrastructure needed. Product updates, designed to keep you on the forefront of technology, are delivered in real-time. Best of all, your team can stay connected to STS Cloud from anywhere and any device. Our system plays well with others, integrating some of the best hotel solutions in hospitality technology into one seamless interface. Learn STS Cloud in minutes rather than weeks! Our system is powerful, yet intuitive, making data entry and workflow management smooth and easy for your entire team. SalesAndCatering.com is one of the fastest-growing hospitality technology brands, serving over 10,000 hospitality sales and catering professionals around the globe. Everything we do is backed by our world-class commitment to personalized, experienced North American customer service team. We have stood behind our product for over 30 years.

Capabilities

Pipeline and CRM

Booking Management

Document Workflow

Reports & BI

Event Calendar

Features

Sales CRM

4/5 features

RPF Management

4/5 features

F&B Planning

4/5 features

Contracts & E-Signatures

4/5 features

Reporting & Analytics

4/5 features

Available Add-ons & Modules

Sales CRM

Group Sales Management Software
Take control of your contact and timing with clients and maintain an ongoing flow of triggers to stay connected.

INCLUDED

Booking Management

Online Venue Booking Platforms
At-a-glance view of business on the books, plus target rates and group ceilings.

INCLUDED

Document Workflow

RFPs & Proposal Management Software
Documents designed the way you want and merged using our unique workflows so you can prepare and send Contracts and BEO's faster!

INCLUDED

Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

SalesAndCatering.com Average SalesAndCatering.com

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1

Success Stories

3

References

14

Featured Customers

Popularity by Segment

Size

3 | Medium (25-74 room)

58 | Large (75-199 room)

32 | X-Large (200+ room)

Country

95 | United States of America

4 | Canada

1 | Saint Martin (French part)

1 | Mexico

Type

61 | Branded Hotels

25 | Bed & Breakfast & Inns

18 | Boutiques

15 | Airport/Conference Hotels

13 | Limited Service & Budget Hotels

11 | Resorts

9 | City Center Hotels

8 | Extended Stay & Serviced Apartments

6 | Luxury Hotels

4 | Casinos

3 | Motels

2 | Hostels

1 | RV Parks & Campgrounds

1 | Vacation Rentals & Villas

Region

100 | North America

1 | Central America

Category

101 | Group Sales Management Software

Hotelier Rating

Excellent
89
Very Good
5
Average
6
Poor
1
Terrible
0

Property Size

  • Medium (3)
  • Large (58)
  • X-Large (32)

Country

  • United States of America
    United States of America
    (95)
  • Canada
    Canada
    (4)
  • Saint Martin (French part)
    Saint Martin (French part)
    (1)
  • Mexico
    Mexico
    (1)

Region

  • North America
    North America
    (100)
  • Central America
    Central America
    (1)
10

STS - has it all - simple to use

GM from 50-74 room Boutique in Dallas (United States of America)

Verified
1 months ago
Easy to use - has the basics needed for a client data base and scheduling. Allows for easy revenue management.
Country United States of America
GM
Medium Hotel
10

User friendly!

Director of Sales from 75-99 room Branded Hotel in Myrtle Beach (United States of America)

Verified
1 months ago
This system is super user friendly, but the best part is the amazing customer service. I have never had to wait long for Rick to get back to me.
Country United States of America
Director of Sales
Large Hotel
9

Robust system allowing us to make each event special

Controller from 100 to 199 room Boutique in Glens Falls (United States of America)

Verified
1 months ago
-Great Reporting options, Ease of use, Excellent value. The ability to enter the group details once and have it populate to the BEO, Resume, & Banquet check.
Country United States of America
Controller
Large Hotel
10

Excellent Customer Service

Director of Sales from 500+ room City Center Hotel in Seattle (United States of America)

Verified
1 months ago
The product is easy to use, the team listens to challenges that arise and is solution orientated. They continue to improve the product.
Country United States of America
Director of Sales
X-Large Hotel
10

SalesAndCatering is an excellent sales platform.

Corporate Director of Sales from 500+ room Branded Hotel in Bryan (United States of America)

Verified
2 months ago
It's easy to use, captures all necessary client/account information. One stop shop. Realiable. True partnership between STS and our company. Never feel like another user.
Country United States of America
Corporate Director of Sales
X-Large Hotel
10

One stop shop meets 5* Service

MICE Specialist & Team Leader from 500+ room Luxury Hotel in (Mexico)

Verified
2 months ago
Friendly, prompt and personalized service, one platform serves 4 angles of our busines: CRM, reports, venue inventory and professional proposals with e-library for our clients.
Country Mexico
MICE Specialist & Team Leader
X-Large Hotel
10

BEST IN DA BUSINESS

DIRECTOR OF SALES from 200 to 499 room Branded Hotel in Portland (United States of America)

Verified
2 months ago
EASE OF USE. ACCURACY OF INFORMATION RETENTION. EXTREMELY EASY TO MAKE CHANGES AND UPDATES TO AN ACCOUNT OR EVENT. FLAWLESS SYSTEM.
Country United States of America
DIRECTOR OF SALES
X-Large Hotel
10

SalesAndCatering is a great sales system they Rick Day provides great service!

Director of Group Sales from 500+ room Branded Hotel in Kissimmee (United States of America)

Verified
2 months ago
STS has been easy to use, and Rick is always available and responds to your needs on a timely manner.
Country United States of America
Director of Group Sales
X-Large Hotel
10

Group sales management software made easy

Director of Sales from 100 to 199 room Bed & Breakfast & Inn in St. Louis (United States of America)

Verified
2 months ago
Of all the hotel sales management software programs I have used over the years, STS is my favorite. It's easy to use, the layout is easy to view and read and without the system being complicated, it has all the bells and whistles that I need. Also the staff interaction has been great. If we are having trouble or don't know how to do somethi...
Country United States of America
Director of Sales
Large Hotel
7

STS review

Director of Sales from 100 to 199 room Branded Hotel in Rockville (United States of America)

Verified
2 months ago
Easy to learn. Reporting is good, Tech response is very good and accurate, especially by Rick Day. Self learning program is good.
Country United States of America
Director of Sales
Large Hotel
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Support

Unverified

SalesAndCatering.com has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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Response Time

2 days

Recommended

96%

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