STS Cloud (by SalesandCatering.com)
4.8 (101 REVIEWS)
HT Score
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
STS Cloud (by SalesandCatering.com)
Ranked 2 (out of 14) in Group Sales Management Software
The most affordable full-featured Sales and Catering systems for hospitality
96% recommended by 94 hotels
More than 50% of SalesAndCatering.com’s reviews come from United States of America.
Ratings Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.8/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, STS Cloud (by SalesandCatering.com) is the #2 most trending product in the Group Sales Management Software category (out of 14) and the #85 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSalesAndCatering.com’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About STS Cloud (by SalesandCatering.com)
Founded in 2017 | Headquarters in Charleston (United States) | 7 employees
STS Cloud by SalesandCatering.com is the simple, most affordable all-in-one sales and catering software that saves you time so you can close more business. Manage the entire sales and catering process from start to finish with STS Cloud. Capture leads, send digital proposals, update your CRM, manage bookings, keep a function diary, send out BEOs, merge contracts, manage workflow, and report on every little detail of your sales and catering team. Only STS Cloud offers a full suite of features for unlimited users at a flat monthly fee.
STS Cloud powers properties of all sizes, from select-service hotels to large conference venues. Our software can also coordinate the management of multiple properties under a single management company.
STS Cloud is 100% web-based, so there’s no software to install or maintain, and no expensive IT infrastructure needed. Product updates, designed to keep you on the forefront of technology, are delivered in real-time. Best of all, your team can stay connected to STS Cloud from anywhere and any device. Our system plays well with others, integrating some of the best hotel solutions in hospitality technology into one seamless interface.
Learn STS Cloud in minutes rather than weeks! Our system is powerful, yet intuitive, making data entry and workflow management smooth and easy for your entire team.
SalesAndCatering.com is one of the fastest-growing hospitality technology brands, serving over 10,000 hospitality sales and catering professionals around the globe. Everything we do is backed by our world-class commitment to personalized, experienced North American customer service team. We have stood behind our product for over 30 years.
Capabilities
Pipeline and CRM
Pipeline and CRM
Build Client Relationships: Take control of your contact and timing with clients and maintain an ongoing flow of triggers to stay connected. Focus on Targeted Accounts: Pull reports to check on top accounts, and those to target as part of action plans for the sales team. Email Integration: Capture email into account history and provide an iCal link to update any appointment-driven activities into the user's email program.
Booking Management
Booking Management
Comprehensive GRC Function Diary Overnight Guest Room Blocks Store copies of signed agreements online Detailed Booking Information
Document Workflow
Document Workflow
Merge Contracts & BEOs: Documents designed the way you want and merged using our unique workflows so you can prepare and send Contracts and BEO's faster!
Reports & BI
Reports & BI
Sales Activity Reports, Annual Group & Catering Reports, PACE Reports, GRC Reports Daily Function Recaps, Reader Board Reports, Deposit Reports, ...and more!
Event Calendar
Event Calendar
Get a visual view of your groups and any posted area demand-generating periods holidays.
User & Planner Dashboard
User & Planner Dashboard
At glance of your pending follow up and reminders, just a click away from marketing complete and scheduling the next step in the sales process for follow up.
Lead Module
Lead Module
Our Leads module will engage your clients directly via your website, or even with your front desk team to document internal leads and notify your group sales department of new opportunities.
Integrated with ProposalPath
Integrated with ProposalPath
ProposalPath’s powerful step-by-step workflow adapts to the way you and your sales team work. Whether you’re selling a meetings and events venue, a destination, or hospitality services, we’ve built best practices into ProposalPath for creating engaging and effective proposals for the variety of industries and market segments you serve.
Integrated RFP Forms
Integrated RFP Forms
Our RFP Forms add-on enables you to capture leads directly from your website or other digital platforms and send them straight to ProposalPath for an immediate, high-impact response.
Online Catering Menus
Online Catering Menus
Our Online Catering Menus add-on brings the same great presentation and design of the ProposalPath proposal to your catering menus. Sales managers have the ability to custom select menus to send to customers standalone, or fully integrated into the proposal experience.
Features
Sales CRM
4/5 features
RPF Management
4/5 features
F&B Planning
4/5 features
Contracts & E-Signatures
4/5 features
Reporting & Analytics
4/5 features
Available Add-ons & Modules
Sales CRM
Group Sales Management Software
Take control of your contact and timing with clients and maintain an ongoing flow of triggers to stay connected.
Booking Management
Online Venue Booking Platforms
At-a-glance view of business on the books, plus target rates and group ceilings.
Document Workflow
RFPs & Proposal Management Software
Documents designed the way you want and merged using our unique workflows so you can prepare and send Contracts and BEO's faster!
Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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References
"The days of sending golf tournament, catering, membership agreements and the like, via email and having them printed, signed, scanned and emailed back are finally over, ProposalPath allows our facilities to seamlessly create and send proposals and agreements, and collect e-signatures with unparalleled efficiency."
Kris Strauss
EVP of Global Sales & Marketing @
Troon North Golf Club
"STS Cloud has helped to modernize our company, bringing us to a business stage where our sales database is safe and easily accessible online by our hotel properties at any time, from anywhere, we’re able to promote brand standards with less effort, and we’ve been able to systemize our sales reviews while saving time and possible errors."
Efrain Vargas
Area Director of Sales & Marketing @
Premier Resorts & Management Inc
"We underwent a thorough evaluation of our operational systems four years ago, This evaluation included the PMS and CRM systems we used for banquets, events, groups, and more. The CRM system we formerly relied on wasn’t fully integrated; it tracked event orders, but not customer relations. With our brand’s continued evolution in mind, we began our search for a cloud-based CRM platform that offered seamless integration, advanced reporting functionality, and a truly user-friendly experience for our sales teams. STS fulfilled this wish list in a way that far exceeded what we expected, and at an incredible price point — especially compared to competitors."
Colin Goring
Chief Information Officer (CIO) @
Genesis Hospitality Management
Featured Customers
Popularity by Segment
Size
3 | Medium (25-74 room)
58 | Large (75-199 room)
32 | X-Large (200+ room)
Country
95 | United States of America
4 | Canada
1 | Saint Martin (French part)
1 | Mexico
Type
61 | Branded Hotels
25 | Bed & Breakfast & Inns
18 | Boutiques
15 | Airport/Conference Hotels
13 | Limited Service & Budget Hotels
11 | Resorts
9 | City Center Hotels
8 | Extended Stay & Serviced Apartments
6 | Luxury Hotels
4 | Casinos
3 | Motels
2 | Hostels
1 | RV Parks & Campgrounds
1 | Vacation Rentals & Villas
Region
100 | North America
1 | Central America
Category
101 | Group Sales Management Software
Hotelier Rating
10
STS - has it all - simple to use
GM from 50-74 room Boutique in Dallas (United States of America)
Verified
1 months ago
Easy to use - has the basics needed for a client data base and scheduling. Allows for easy revenue management.
United States of America
United States of America
GM
Medium Hotel
10
User friendly!
Director of Sales from 75-99 room Branded Hotel in Myrtle Beach (United States of America)
Verified
1 months ago
This system is super user friendly, but the best part is the amazing customer service. I have never had to wait long for Rick to get back to me.
United States of America
United States of America
Director of Sales
Large Hotel
9
Robust system allowing us to make each event special
Controller from 100 to 199 room Boutique in Glens Falls (United States of America)
Verified
1 months ago
-Great Reporting options, Ease of use, Excellent value. The ability to enter the group details once and have it populate to the BEO, Resume, & Banquet check.
United States of America
United States of America
Controller
Large Hotel
10
Excellent Customer Service
Director of Sales from 500+ room City Center Hotel in Seattle (United States of America)
Verified
1 months ago
The product is easy to use, the team listens to challenges that arise and is solution orientated. They continue to improve the product.
United States of America
United States of America
Director of Sales
X-Large Hotel
10
SalesAndCatering is an excellent sales platform.
Corporate Director of Sales from 500+ room Branded Hotel in Bryan (United States of America)
Verified
2 months ago
It's easy to use, captures all necessary client/account information. One stop shop. Realiable. True partnership between STS and our company. Never feel like another user.
United States of America
United States of America
Corporate Director of Sales
X-Large Hotel
10
One stop shop meets 5* Service
MICE Specialist & Team Leader from 500+ room Luxury Hotel in (Mexico)
Verified
2 months ago
Friendly, prompt and personalized service, one platform serves 4 angles of our busines: CRM, reports, venue inventory and professional proposals with e-library for our clients.
Mexico
Mexico
MICE Specialist & Team Leader
X-Large Hotel
10
BEST IN DA BUSINESS
DIRECTOR OF SALES from 200 to 499 room Branded Hotel in Portland (United States of America)
Verified
2 months ago
EASE OF USE. ACCURACY OF INFORMATION RETENTION. EXTREMELY EASY TO MAKE CHANGES AND UPDATES TO AN ACCOUNT OR EVENT. FLAWLESS SYSTEM.
United States of America
United States of America
DIRECTOR OF SALES
X-Large Hotel
10
SalesAndCatering is a great sales system they Rick Day provides great service!
Director of Group Sales from 500+ room Branded Hotel in Kissimmee (United States of America)
Verified
2 months ago
STS has been easy to use, and Rick is always available and responds to your needs on a timely manner.
United States of America
United States of America
Director of Group Sales
X-Large Hotel
10
Group sales management software made easy
Director of Sales from 100 to 199 room Bed & Breakfast & Inn in St. Louis (United States of America)
Verified
2 months ago
Of all the hotel sales management software programs I have used over the years, STS is my favorite. It's easy to use, the layout is easy to view and read and without the system being complicated, it has all the bells and whistles that I need. Also the staff interaction has been great. If we are having trouble or don't know how to do somethi...
United States of America
United States of America
Director of Sales
Large Hotel
7
STS review
Director of Sales from 100 to 199 room Branded Hotel in Rockville (United States of America)
Verified
2 months ago
Easy to learn. Reporting is good, Tech response is very good and accurate, especially by Rick Day. Self learning program is good.
United States of America
United States of America
Director of Sales
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
SalesAndCatering.com hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsPosts
SalesAndCatering.com
6 months ago
Twenty Four Seven Hotels Names STS Cloud as Preferred Sales and Catering System for Portfolio of 25 Properties
SalesAndCatering.com
6 months ago
Visrez and SalesAndCatering.com Strengthen Partnership by Offering Integrated 3D Event Diagramming as an STS Cloud Enhancement
SalesAndCatering.com
7 months ago
SalesAndCatering.com Now Servicing Over 150 Management Companies Worldwide
SalesAndCatering.com
8 months ago
A leading management company, AZUL Hospitality, selected STS Cloud as the standard for their portfolio of hotels.
SalesAndCatering.com
8 months ago
Why Groups & Events Are Now Top Drivers for Revenue Growth
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Support
Unverified
SalesAndCatering.com has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
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