STS Cloud (by SalesandCatering.com)

4.8 (106 REVIEWS)

HTR Score icon
HT Score  
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

STS Cloud (by SalesandCatering.com)

4.8 (106 REVIEWS)

Ranked 2 (out of 13) in Hotel Sales Software

The most affordable full-featured Sales and Catering systems for hospitality

More than 50% of SalesAndCatering.com’s reviews come from United States of America.

Ratings Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.8/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, STS Cloud (by SalesandCatering.com) is the #6 most trending product in the Hotel Sales Software category (out of 13) and the #182 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

SalesAndCatering.com’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SalesAndCatering.com as the #2 Hotel Sales Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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92 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About STS Cloud (by SalesandCatering.com)
Founded in 2017 | Headquarters in Charleston (United States) | 7 employees
STS Cloud by SalesandCatering.com is the simple, most affordable all-in-one sales and catering software that saves you time so you can close more business. Manage the entire sales and catering process from start to finish with STS Cloud. Capture leads, send digital proposals, update your CRM, manage bookings, keep a function diary, send out BEOs, merge contracts, manage workflow, and report on every little detail of your sales and catering team. Only STS Cloud offers a full suite of features for unlimited users at a flat monthly fee. STS Cloud powers properties of all sizes, from select-service hotels to large conference venues. Our software can also coordinate the management of multiple properties under a single management company. STS Cloud is 100% web-based, so there’s no software to install or maintain, and no expensive IT infrastructure needed. Product updates, designed to keep you on the forefront of technology, are delivered in real-time. Best of all, your team can stay connected to STS Cloud from anywhere and any device. Our system plays well with others, integrating some of the best hotel solutions in hospitality technology into one seamless interface. Learn STS Cloud in minutes rather than weeks! Our system is powerful, yet intuitive, making data entry and workflow management smooth and easy for your entire team. SalesAndCatering.com is one of the fastest-growing hospitality technology brands, serving over 10,000 hospitality sales and catering professionals around the globe. Everything we do is backed by our world-class commitment to personalized, experienced North American customer service team. We have stood behind our product for over 30 years.

Capabilities

Pipeline and CRM

Booking Management

Document Workflow

Reports & BI

Event Calendar

Features

Sales CRM

4/5 features

RPF Management

4/5 features

F&B Planning

4/5 features

Contracts & E-Signatures

4/5 features

Reporting & Analytics

4/5 features

Available Add-ons & Modules

Sales CRM

Hotel Sales Software
Take control of your contact and timing with clients and maintain an ongoing flow of triggers to stay connected.

INCLUDED

Booking Management

Online Venue Booking Platforms
At-a-glance view of business on the books, plus target rates and group ceilings.

INCLUDED

Document Workflow

RFPs & Proposal Management Software
Documents designed the way you want and merged using our unique workflows so you can prepare and send Contracts and BEO's faster!

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SalesAndCatering.com Average SalesAndCatering.com

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Popularity by Segment

Size

5 | Medium (25-74 room)

62 | Large (75-199 room)

32 | X-Large (200+ room)

Country

100 | United States of America

4 | Canada

1 | Saint Martin (French part)

1 | Mexico

Type

68 | Branded Hotels

27 | Bed & Breakfast & Inns

18 | Boutiques

16 | Limited Service & Budget Hotels

15 | Airport/Conference Hotels

12 | Resorts

10 | City Center Hotels

9 | Extended Stay & Serviced Apartments

8 | Luxury Hotels

4 | Casinos

4 | Motels

3 | Hostels

1 | RV Parks & Campgrounds

1 | Vacation Rentals & Villas

Region

105 | North America

1 | Central America

Category

106 | Hotel Sales Software

Hotelier Rating

Excellent
94
Very Good
5
Average
6
Poor
1
Terrible
0

Property Size

  • Medium (5)
  • Large (62)
  • X-Large (32)

Country

  • United States of America
    United States of America
    (100)
  • Canada
    Canada
    (4)
  • Saint Martin (French part)
    Saint Martin (French part)
    (1)
  • Mexico
    Mexico
    (1)

Region

  • North America
    North America
    (105)
  • Central America
    Central America
    (1)
9

Reports and sales and sales agreement I can used to send out to clients and inter departments with detailed information for incoming groups and catering/ meeting events

Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Boca Raton (United States of America)

Verified
2 months ago
Reports and sales and sales agreement I can used to send out to clients and inter departments with detailed information for incoming groups and catering/meeting events
Country United States of America
Director of Sales
Large Hotel
10

I love STS

Sales Director from 75-99 room Bed & Breakfast & Inn in Layton (United States of America)

Verified
5 months ago
STS keeps me organized!
Country United States of America
Sales Director
Large Hotel
10

Ease of Use

Corporate Sales Systems Analyst from 500+ room Branded Hotel in Philadelphia (United States of America)

Verified
5 months ago
Very user - friendly program. Quality of Support and ease of use are the top things that impact user satisfaction. Affordability and integration options are also a major plus with this software.
Country United States of America
Corporate Sales Systems Analyst
X-Large Hotel
10

Easy to use hotel sales software!

Consultant from 500+ room Branded Hotel in Fort Lauderdale (United States of America)

Verified
5 months ago
If your looking for a cost effective alternative to Delphi, this is it! Their cloud base version is user friendly and can be utilized without training!!
Country United States of America
Consultant
X-Large Hotel
10

STSC - Functional & Affordable!

Corporate Director of Revenue & Sales Strategy from 100 to 199 room Branded Hotel in Norfolk (United States of America)

Verified
5 months ago
Sales & Catering Solutions is so easy to work with and the support is fantastic! They are quick to respond and complete requests. The new software works great, solves many property issues by keeping all things housed in one place. Upgrading to e-signatures and proposal path is a super time saver! For all the functionalities offered, this pr...
Country United States of America
Corporate Director of Revenue & Sales Strategy
Large Hotel
10

Great Service

VP Sales and Marketing from 500+ room Branded Hotel in Atlanta (United States of America)

Verified
5 months ago
The trainings and the simplicity of the system itself. Don't make something more complicated than needs to be, sales people have enough to do and this system HELPS them, not make more work for them.
Country United States of America
VP Sales and Marketing
X-Large Hotel
10

Best Sales Management Product on the market!

Corporate Sales Manager from 500+ room Boutique in Williamsburg (United States of America)

Verified
5 months ago
This particular company provides excellent communication and training. Both post installation and during installation they were aways available and made the process seamless. This company seems to go over and above what might be expected and are always true to their word.
Country United States of America
Corporate Sales Manager
X-Large Hotel
10

STS - has it all - simple to use

GM from 50-74 room Boutique in Dallas (United States of America)

Verified
7 months ago
Easy to use - has the basics needed for a client data base and scheduling. Allows for easy revenue management.
Country United States of America
GM
Medium Hotel
10

User friendly!

Director of Sales from 75-99 room Branded Hotel in Myrtle Beach (United States of America)

Verified
7 months ago
This system is super user friendly, but the best part is the amazing customer service. I have never had to wait long for Rick to get back to me.
Country United States of America
Director of Sales
Large Hotel
9

Robust system allowing us to make each event special

Controller from 100 to 199 room Boutique in Glens Falls (United States of America)

Verified
7 months ago
-Great Reporting options, Ease of use, Excellent value. The ability to enter the group details once and have it populate to the BEO, Resume, & Banquet check.
Country United States of America
Controller
Large Hotel
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Support

Unverified

SalesAndCatering.com has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

2 days

Recommended

96%

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