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STS Cloud (by SalesandCatering.com)
4.8 (106 REVIEWS)
HT Score
85 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
STS Cloud (by SalesandCatering.com)
Ranked 5 (out of 14) in Hotel Sales Software
The most affordable full-featured Sales and Catering systems for hospitality
96% recommended by 99 hotels
More than 50% of SalesAndCatering.com’s reviews come from United States of America.
What is SalesAndCatering.com?
Founded in 2017 | Headquarters in Charleston (United States) | 7 employees
STS Cloud (by SalesandCatering.com) is a comprehensive sales and catering software solution designed for hoteliers and event planners. This all-in-one platform streamlines the entire sales and catering process, from capturing leads and managing bookings to sending digital proposals and generating detailed reports. It's user-friendly and cost-effective, optimizing both sales and catering functions to enhance efficiency and profitability.
STS Cloud is 100% web-based, eliminating the need for any hardware installations or maintenance. It integrates seamlessly with various Property Management Systems (PMS), making it a valuable addition to your current operations without requiring costly IT infrastructure. The software supports features like e-signatures, customizable contracts, and real-time product updates, ensuring your business stays ahead technologically.
Given its flexibility, STS Cloud suits properties of all sizes—from select-service hotels to large conference venues—and can manage multiple properties under a single management company. The platform is designed to be intuitive, allowing your team to learn and start using it effectively in minutes. Overall, STS Cloud helps increase revenue and enhances the customer experience through its powerful yet easy-to-use interface.
Capabilities
Pipeline and CRM
Pipeline and CRM
Build Client Relationships: Take control of your contact and timing with clients and maintain an ongoing flow of triggers to stay connected. Focus on Targeted Accounts: Pull reports to check on top accounts, and those to target as part of action plans for the sales team. Email Integration: Capture email into account history and provide an iCal link to update any appointment-driven activities into the user's email program.
Booking Management
Booking Management
Comprehensive GRC Function Diary Overnight Guest Room Blocks Store copies of signed agreements online Detailed Booking Information
Document Workflow
Document Workflow
Merge Contracts & BEOs: Documents designed the way you want and merged using our unique workflows so you can prepare and send Contracts and BEO's faster!
Reports & BI
Reports & BI
Sales Activity Reports, Annual Group & Catering Reports, PACE Reports, GRC Reports Daily Function Recaps, Reader Board Reports, Deposit Reports, ...and more!
Event Calendar
Event Calendar
Get a visual view of your groups and any posted area demand-generating periods holidays.
User & Planner Dashboard
User & Planner Dashboard
At glance of your pending follow up and reminders, just a click away from marketing complete and scheduling the next step in the sales process for follow up.
Lead Module
Lead Module
Our Leads module will engage your clients directly via your website, or even with your front desk team to document internal leads and notify your group sales department of new opportunities.
Integrated with ProposalPath
Integrated with ProposalPath
ProposalPath’s powerful step-by-step workflow adapts to the way you and your sales team work. Whether you’re selling a meetings and events venue, a destination, or hospitality services, we’ve built best practices into ProposalPath for creating engaging and effective proposals for the variety of industries and market segments you serve.
Integrated RFP Forms
Integrated RFP Forms
Our RFP Forms add-on enables you to capture leads directly from your website or other digital platforms and send them straight to ProposalPath for an immediate, high-impact response.
Online Catering Menus
Online Catering Menus
Our Online Catering Menus add-on brings the same great presentation and design of the ProposalPath proposal to your catering menus. Sales managers have the ability to custom select menus to send to customers standalone, or fully integrated into the proposal experience.
Features
Sales CRM
4/5 features
RPF Management
4/5 features
F&B Planning
4/5 features
Contracts & E-Signatures
4/5 features
Reporting & Analytics
4/5 features
Available Add-ons & Modules
Sales CRM
Hotel Sales Software
Take control of your contact and timing with clients and maintain an ongoing flow of triggers to stay connected.
Booking Management
Online Venue Booking Platforms
At-a-glance view of business on the books, plus target rates and group ceilings.
Document Workflow
RFPs & Proposal Management Software
Documents designed the way you want and merged using our unique workflows so you can prepare and send Contracts and BEO's faster!
SalesAndCatering.com Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.8/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, STS Cloud (by SalesandCatering.com) is the #7 most trending product in the Hotel Sales Software category (out of 14) and the #485 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSalesAndCatering.com’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted SalesAndCatering.com as the #2 Hotel Sales Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
SalesAndCatering.com Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Popularity by Segment
Size
2 | X-Small (1-9 room)
6 | Medium (25-74 room)
64 | Large (75-199 room)
33 | X-Large (200+ room)
Country
98 | United States of America
4 | Canada
1 | Vietnam
1 | Saint Martin (French part)
1 | Mexico
Type
76 | Branded Hotels
52 | Bed & Breakfast & Inns
46 | Airport/Conference Hotels
38 | Boutiques
34 | Limited Service & Budget Hotels
28 | Resorts
26 | City Center Hotels
17 | Luxury Hotels
14 | Extended Stay & Serviced Apartments
7 | Casinos
6 | Motels
3 | Hostels
1 | RV Parks & Campgrounds
1 | Vacation Rentals & Villas
Region
103 | North America
1 | Asia Pacific
1 | Central America
Category
106 | Hotel Sales Software
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like how Sales & Catering Solutions (STS) offers a user-friendly, cost-effective platform that optimizes both sales and catering functions. Many reviews note improved efficiency in managing group folders, revenue tracking, and providing valuable reporting options. Integrating seamlessly with PMS and having flexible customization options, like e-signatures and customizable contracts, helps hotels increase revenue and enhance the customer experience. Users acknowledge some areas for enhancement, like email integration and improved reporting for detailed data analysis, but overall, highlight the positive impact on operations and profitability.
AI-generated from the text of customer reviews
Looking for specific info?
9
Reports and sales and sales agreement I can used to send out to clients and inter departments with detailed information for incoming groups and catering/ meeting events
Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Boca Raton (United States of America)
Verified
8 months ago
Reports and sales and sales agreement I can used to send out to clients and inter departments with detailed information for incoming groups and catering/meeting events
United States of America
United States of America
Director of Sales
Large Hotel
10
I love STS
Sales Director from 75-99 room Bed & Breakfast & Inn in Layton (United States of America)
Verified
12 months ago
STS keeps me organized!
United States of America
United States of America
Sales Director
Large Hotel
10
Ease of Use
Corporate Sales Systems Analyst from 200 to 499 room Branded Hotel in Adeje (Canary Islands)
Verified
12 months ago
Very user - friendly program. Quality of Support and ease of use are the top things that impact user satisfaction. Affordability and integration options are also a major plus with this software.
Canary Islands
Canary Islands
Corporate Sales Systems Analyst
X-Large Hotel
10
Easy to use hotel sales software!
Consultant from 200 to 499 room Bed & Breakfast & Inn in Fort Lauderdale (United States of America)
Verified
12 months ago
If your looking for a cost effective alternative to Delphi, this is it! Their cloud base version is user friendly and can be utilized without training!!
United States of America
United States of America
Consultant
X-Large Hotel
10
STSC - Functional & Affordable!
Corporate Director of Revenue & Sales Strategy from 200 to 499 room Branded Hotel in Boston (United States of America)
Verified
12 months ago
Sales & Catering Solutions is so easy to work with and the support is fantastic! They are quick to respond and complete requests. The new software works great, solves many property issues by keeping all things housed in one place. Upgrading to e-signatures and proposal path is a super time saver! For all the functionalities offered, this pr...
United States of America
United States of America
Corporate Director of Revenue & Sales Strategy
X-Large Hotel
10
Great Service
VP Sales and Marketing from 200 to 499 room Bed & Breakfast & Inn in Atlanta (United States of America)
Verified
12 months ago
The trainings and the simplicity of the system itself. Don't make something more complicated than needs to be, sales people have enough to do and this system HELPS them, not make more work for them.
United States of America
United States of America
VP Sales and Marketing
X-Large Hotel
10
Best Sales Management Product on the market!
Corporate Sales Manager from 1 to 4 room Bed & Breakfast & Inn in Williamsburg (United States of America)
Verified
12 months ago
This particular company provides excellent communication and training. Both post installation and during installation they were aways available and made the process seamless. This company seems to go over and above what might be expected and are always true to their word.
United States of America
United States of America
Corporate Sales Manager
X-Small Hotel
10
STS - has it all - simple to use
GM from 50-74 room Boutique in Dallas (United States of America)
Verified
14 months ago
Easy to use - has the basics needed for a client data base and scheduling. Allows for easy revenue management.
United States of America
United States of America
GM
Medium Hotel
10
User friendly!
Director of Sales from 100 to 199 room Boutique in Myrtle Beach (United States of America)
Verified
14 months ago
This system is super user friendly, but the best part is the amazing customer service. I have never had to wait long for Rick to get back to me.
United States of America
United States of America
Director of Sales
Large Hotel
9
Robust system allowing us to make each event special
Controller from 100 to 199 room Boutique in Glens Falls (United States of America)
Verified
14 months ago
-Great Reporting options, Ease of use, Excellent value. The ability to enter the group details once and have it populate to the BEO, Resume, & Banquet check.
United States of America
United States of America
Controller
Large Hotel
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Expert Q&A and Partner Recommendations
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SalesAndCatering.com hasn’t been recommended by any experts or partners yet
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Support
Unverified
SalesAndCatering.com has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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