UpMail for Business Development

4.7 (17 REVIEWS)

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HT Score  
unranked
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UpMail for Business Development

4.7 (17 REVIEWS)

Unranked in Group Sales Management Software

UpMail is a sales acceleration platform that helps Hospitality sales teams maximise their B2B Sales efforts.

More than 50% of Upmail’s reviews come from United Kingdom.

Ratings Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.3/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, UpMail for Business Development is the #12 most trending product in the Group Sales Management Software category (out of 14) and the #1249 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Upmail’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About UpMail for Business Development
Founded in 2013 | Headquarters in London, UK | 10 employees
UpMail empowers hotel salespeople to reach new customers and close more deals with powerful sales technology. With a simple plugin that connects to Outlook, Gmail or Salesforce, UpMail is designed to increase conversion rates and improve sales performance by offering personalised, customisable email templates and optimised content. Standardising brand communication, distributing ‘top content’ across your team and providing at-a-glance ROI metrics, UpMail gives you an unparalleled picture of effective email sales practice for a more informed sales strategy.

Capabilities

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Upmail doesn’t have any benefits or use cases available

Features

Sales CRM

4/5 features

RPF Management

4/5 features

F&B Planning

4/5 features

Contracts & E-Signatures

4/5 features

Reporting & Analytics

4/5 features

Pricing

Pricing Available By Request

Upmail has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
18
Very Good
3
Average
1
Poor
0
Terrible
0

Property Size

  • Medium (1)
  • Large (7)
  • X-Large (5)

Country

  • United Kingdom
    United Kingdom
    (11)
  • South Africa
    South Africa
    (2)
  • France
    France
    (2)
  • United States of America
    United States of America
    (2)
  • Spain
    Spain
    (1)
  • Canada
    Canada
    (1)
  • Netherlands
    Netherlands
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (15)
  • Africa
    Africa
    (2)
10

A great tool for Group Proposals

Director of Sales from 200 to 499 room Luxury Hotel in Toronto (Canada)

Verified
15 months ago
This is an incredibly userfriendly tool and easy to use. I love how visual it is and allows my team to be able to personalise and house content in an efficient way. It's visual and a great platform to encourage our clients to engage with our content. This is directly improving our conversion rates and the effectiveness of our sales team. I...
Country Canada
Director of Sales
X-Large Hotel
8

Upmail how to guide

Cluster Sales Manager from 500+ room Branded Hotel in (United Kingdom)

Verified
2 years ago
Interactive training techniques Approachable and available trainer User friendly Detailed question and answers through out the training Attractive format for proposals to source prospective clients.
Country United Kingdom
Cluster Sales Manager
X-Large Hotel
10

Streamlined working, professional looking emails with ease

Sales Manager from 50-74 room Boutique in Longhorsley (United Kingdom)

Verified
2 years ago
I use UpMail to send intro and chase emails to wedding couples (I am a wedding venue). Far better than a simple email, UpMail allows me to produce beautifully curated emails with ease. They look so professional and give a great first impression. I can play around with the layout, add hyperlinks, add a RSVP section and so on... it's quite...
Country United Kingdom
Sales Manager
Medium Hotel
9

One of the best tools I have used!

Weddings Manager from Branded Hotel in (United Kingdom)

Verified
2 years ago
- Easy to use - Good layout of tools and good instructions on how to use it - Easy to pull reports - Great tool in seeing if people have viewed it and clicked on anything
Country United Kingdom
Weddings Manager
10

Great to use, awesome support

Managing Director from in (United Kingdom)

Verified
2 years ago
I love the simplicity of using Upmail, it is inuitive and easy to understand. When you combine this simplicity with the power it has to reach people effectively with real impact, it makes the platform a real winner. The support you receive from the Upmail team is always second to none - quick, helpful and courteous.
Country United Kingdom
Managing Director
10

Great results!

Sales Manager from Bed & Breakfast & Inn in (United Kingdom)

Verified
3 years ago
I love how you can create different type of templates to suit your campaign It looks so much more visual with the pictures rather than an email You can track results- I have had great engagement so far Follow up with the people who have looked into it the most
Country United Kingdom
Sales Manager
9

Communication has become easier and more effective with clients

MICE Sales Exectutive - South Africa from 100 to 199 room Bed & Breakfast & Inn in Cape Town (South Africa)

Verified
3 years ago
- Communication has become easier and more effective with clients, one is able to track and record clicks, views and bounce backs efficiently on one platform. - Updates, changes and promotions are able to be drawn up quickly, distributed and communicated timeously to clients. - Templates are able to be tweaked, reworked and designed by...
Country South Africa
MICE Sales Exectutive - South Africa
Large Hotel
10

Upmail nous a permis de gagner du temps et de l'efficacité

Sales Director from Resort in Pornic (France)

Verified
3 years ago
Upmail allowed us to save time and efficiency in our customer responses. We use it to send quotes, invitations, offers, brochures ... Our emails are professional and illustrated. We distinguish ourselves from the competition by gaining market share. The team is very responsive and adapts to our needs. (English translation) (Original French...
Country France
Sales Director
10

Great tool to track engagement and easy to use!

Global Sales Administrator EMEA from in

Verified
3 years ago
**Great tool to track engagement on our emails, as well as see how the attachments within them are opened, were they interesting enough to the recipient to open **Easy to use-create templates, deliverity of emails is high and UpMail is also good at automatic send-time optimisation. **Variety of layouts and ultra customizable email te...
Global Sales Administrator EMEA
10

Great communication tool for your customer database!

Director Global Sales EMEA from City Center Hotel in (United Kingdom)

Verified
3 years ago
User friendly Elegant communication tool Tracking report capabilities Availability of the Upmail team to help anytime
Country United Kingdom
Director Global Sales EMEA
  • 1
  • 2

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

UpMail is the best tool I've seen for hotel sales teams. It allows hotel sales to structure their communications for both proactive and reactive sellers, pulling through on brand digital content, to elevate the sales pitch, and optimise the customer buying experience.

Question:

What differentiates this product or service from the competition?

Answer:

UpMail is amazingly easy to use, super flexible to adapt for multiple sales scenarios and can be configured on a custom basis for hotel groups or individual hotels based on their requirements. They bring the customer buying experience to the next level, for example, they enable hotel sales teams to include proposal, contract, e-signature and online payment all in one step. This is truly unique.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

UpMail platform can be configured in a different way based on your hotel group team structure and requirements, so I recommend deploying to an entire team as the platform strengths are really about how they can streamline and support the consistency of the sales communications across all members of your team.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Peter Gal CEO & Founder @ Event Intelligence
RecommendationAvatar
Peter Gal CEO & Founder @ Event Intelligence
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Support

Unverified

Upmail has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Response Time

Less than a day

Recommended

94%

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