Hotel Management Software
Published by Event Temple
Ultimate Hotel Sales Guide
Ratings Snapshot
94%
Recommend
#7
Popularity index
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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UpMail for Business Development has fewer than 10 reviews in the past 6-months.
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Ranked #7 out of 15 in Group Sales Management Software
Ease of Use
4.6/5
ROI
4.3/5
Implementation
4.4/5
Customer Support
4.7/5
Verified Customer Support
Upmail’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
UpMail for Business Development Overview
Top Alternative: Event Temple (Sales CRM)
UpMail for Business Development Overview
UpMail empowers hotel salespeople to reach new customers and close more deals with powerful sales technology. With a simple plugin that connects to Outlook, Gmail or Salesforce, UpMail is designed to increase conversion rates and improve sales performance by offering personalised, customisable email templates and optimised content. Standardising brand communication, distributing ‘top content’ ...
About Upmail
Founded in 2013 | Headquarters in London, UK | 10 employees1/6
Integrates with
- Hotel CRM & Email Marketing
- Property Management Systems
Need a custom integration?
Pros & Cons
94% recommend
Weddings Manager
- Easy to use - Good layout of tools and good instructions on how to use it - Easy to pull reports - Great tool in seeing if people have viewed it and clicked on anything
BDM
The think that i like most in Upmail its the numbers os email that i can add and send the newsletters
Director of Sales
I think there's a few things that could be more intuative in terms of user experience inserting tables, deleting lines etc and Copy paste functionalities BUT this is all minor things. Overall we're incredibly pleased wit...
BDM
- One of the things that can be improved is the way that we create the templates, its to hard!
Cluster Sales Manager
I would need to work with upmail for a certain length of time to assess where improvements could be made.
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
UpMail is the best tool I've seen for hotel sales teams. It allows hotel sales to structure their communications for both proactive and reactive sellers, pulling through on brand digital content, to elevate the sales pitch, and optimise the customer buying experience.
by Peter Gal (Event Intelligence) on June 25, 2021
Question:
What differentiates this product or service from the competition?
Answer:
UpMail is amazingly easy to use, super flexible to adapt for multiple sales scenarios and can be configured on a custom basis for hotel groups or individual hotels based on their requirements. They bring the customer buying experience to the next level, for example, they enable hotel sales teams to ...
by Peter Gal (Event Intelligence) on June 25, 2021
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
UpMail platform can be configured in a different way based on your hotel group team structure and requirements, so I recommend deploying to an entire team as the platform strengths are really about how they can streamline and support the consistency of the sales communications across all members of ...
by Peter Gal (Event Intelligence) on June 25, 2021
Recommended by
Peter Gal
CEO & Founder @ Event Intelligence
Upmail Alternatives
MeetingPackage (Venue & Sales Management)
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Features
Active Markets
MARKETS SERVED
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United Kingdom
- South Africa
- Spain
- France
- Canada
Low review volume alert
This vendor is 95% below the category average..
Declining share of voice
This vendor has fewer recent reviews than average compared to other top Group Sales Management Software providers. It is advised that you ask for recent references before proceeding.
August 26, 2022
UpMail for Business Development Review: A great tool for Group Proposals
Director of Sales from Other in Toronto (Canada)
Recommend
10/10
What do you like most?
This is an incredibly userfriendly tool and easy to use. I love how visual it is and allows my team to be able to personalise and house content in an efficient way. It's visual and a great platform to enc...
What do you dislike or think could be improved?
I think there's a few things that could be more intuative in terms of user experience inserting tables, deleting lines etc and Copy paste functionalities BUT this is all minor things. Overall we're incred...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
August 11, 2021
UpMail for Business Development Review: Upmail how to guide
Cluster Sales Manager from Branded Hotels in (United Kingdom)
Recommend
8/10
What do you like most?
Interactive training techniques Approachable and available trainer User friendly Detailed question and answers through out the training Attractive format for proposals to source prospective clients.
What do you dislike or think could be improved?
I would need to work with upmail for a certain length of time to assess where improvements could be made.
Customer Support
5
Ease of Use
4
Value for money
n/a
Implementation
n/a
May 28, 2021
UpMail for Business Development Review: Streamlined working, professional looking emails with ease
Sales Manager from Boutiques in Longhorsley (United Kingdom)
Recommend
10/10
What do you like most?
I use UpMail to send intro and chase emails to wedding couples (I am a wedding venue). Far better than a simple email, UpMail allows me to produce beautifully curated emails with ease. They look so prof...
What do you dislike or think could be improved?
More colours please :) maybe there's a way I haven't figured out yet. Can I add wallpapers? Just unique ways to create unique and fresh design looks. Oh and the ability to increase / reduce font size
Customer Support
4
Ease of Use
5
Value for money
3
Implementation
3
May 27, 2021
UpMail for Business Development Review: One of the best tools I have used!
Weddings Manager from Branded Hotels in (United Kingdom)
Recommend
9/10
What do you like most?
- Easy to use - Good layout of tools and good instructions on how to use it - Easy to pull reports - Great tool in seeing if people have viewed it and clicked on anything
What do you dislike or think could be improved?
Nothing at all! Really good tool to use, helpline is easy to access if you need any assistance which I haven't done so far!
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
May 05, 2021
UpMail for Business Development Review: Great to use, awesome support
Managing Director from Other in (United Kingdom)
Recommend
10/10
What do you like most?
I love the simplicity of using Upmail, it is inuitive and easy to understand. When you combine this simplicity with the power it has to reach people effectively with real impact, it makes the platform a r...
What do you dislike or think could be improved?
There are the odd technical elements of designing an email that have required support, and whilst this has been dealt with swiftly, ironing out some of the quirks would make for a better user experience.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5
September 30, 2020
UpMail for Business Development Review: Great results!
Sales Manager from Bed & Breakfast & Inns in (United Kingdom)
Recommend
10/10
What do you like most?
I love how you can create different type of templates to suit your campaign It looks so much more visual with the pictures rather than an email You can track results- I have had great engagement so...
What do you dislike or think could be improved?
N/A - I dont have anything that I would like to improve. Its very user friendly and I like to encorporate it into my weekly sales target
Customer Support
4.5
Ease of Use
4.5
Value for money
5
Implementation
5
Pricing
Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
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