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UpMail for Business Development
4.7 (19 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
UpMail for Business Development
Unranked in Hotel Sales Software
Expand your outreach with UpMail for Business Development
94% recommended by 23 hotels
More than 50% of Upmail’s reviews come from United Kingdom.
What is Upmail?
Founded in 2013 | Headquarters in London, UK | 10 employees
UpMail for Business Development is a sophisticated email automation platform designed to enhance business development efforts. It allows users to effortlessly reach out to multiple recipients through one-to-one group emails, ensuring personalized communication at scale. This software is invaluable for reconnecting with past bookings and inquiries, as well as engaging with new contacts, eliminating the hassle of manual outreach.
UpMail also helps nurture relationships by sending regular email updates, personalized content, and event invitations, keeping clients engaged. Additionally, it streamlines the follow-up process with contacts from trade shows or events by automating personalized emails and tracking activity within systems like Opera or Delphi.
Notable features include seamless integration with Salesforce, enabling direct import of contact lists for a more streamlined workflow. Its comprehensive email tracking provides valuable insights into email interactions and interests, empowering users to strategize and optimize their follow-up efforts. UpMail for Business Development fits seamlessly into existing operations, making it a powerful tool for enhancing communication and driving business growth.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Upmail products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Upmail Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Upmail Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Upmail
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Upmail's Provided Description:
"Effortlessly reach out to multiple recipients at once with one-to-one group emails, ensuring personalized communication at scale. 🔍 Prospect: Reconnect with past bookings and inquiries, or connect with new contacts, eliminating the hassle of manual outreach. 🌱 Nurture: Keep clients engaged by nurturing them with regular email updates, personalized content, and event invitations. 📧 Follow-up: Efficiently follow up with trade show or event contacts with personlized emails and track all activity within Opera or Delphi. 🔗Integrations: Import your contact lists from Salesforce directly into UpMail for a streamlined workflow. 📈 Tracking: Gain valuable insights into email interactions and interests with comprehensive email tracking, empowering strategic follow-ups."
FAQs
Features
Sales CRM
4/5 features
RPF Management
4/5 features
F&B Planning
4/5 features
Contracts & E-Signatures
4/5 features
Reporting & Analytics
4/5 features
Q1 '26 Hotel Sales Software Survey Insights
Is Upmail a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 10
Mid-sized
97%
(205)
Event Temple is commonly considered an alternative to Upmail for Mid-sized hotels due to its user-friendly interface and effective CRM integration which streamline event management and sales processes, although the compatibility with PMS systems and reporting features can sometimes pose challenges.
#1
of 9
Large
90%
(47)
Thynk is commonly considered an alternative to Upmail for Large hotels due to its capacity for seamless CRM and hotel sales integrations with dynamic reporting capabilities, which support efficient workflows and streamline operations, although navigation speed could be improved for enhanced user experience.
Mid-sized
97%
(205)
#1
of 10
Event Temple is commonly considered an alternative to Upmail for Mid-sized hotels due to its user-friendly interface and effective CRM integration which streamline event management and sales processes, although the compatibility with PMS systems and reporting features can sometimes pose challenges.
Large
90%
(47)
#1
of 9
Thynk is commonly considered an alternative to Upmail for Large hotels due to its capacity for seamless CRM and hotel sales integrations with dynamic reporting capabilities, which support efficient workflows and streamline operations, although navigation speed could be improved for enhanced user experience.
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Upmail Reviews Summary
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, UpMail for Business Development is the #10 most trending product in the Hotel Sales Software category (out of 15) and the #675 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreUpmail’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Upmail Pricing
Pricing Available By Request
Upmail has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Upmail to Top Alternatives
Tripleseat (Group Sales Management Platform)
Sales automation & analytics
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Hotelier Rating
Looking for specific info?
10
UpMail: Turning Every Message Into Meaningful Connection
Senior Sales Manager from 200 to 499 room Branded Hotel in Kailua-Kona (United States)
Verified
9 days ago
UpMail is truly a game changer when it comes to staying connected with clients in a smart, meaningful, and efficient way. It goes far beyond basic email marketing. This platform is designed to help build relationships, drive engagement, and uncover real opportunities.
One of the standout features is how easy it is to share current promotion...
United States
United States
Senior Sales Manager
Large Hotel
10
Great platform!
Groups, Meetings and Events Sales Executive from 25-49 room Boutique in London (United Kingdom)
Verified
2 years ago
I like the different templates that can be saved and used when sending proposals and especially contracts. There are different hotel properties, and I like how each has their own templates that can be amended accordingly. And then also, provide virtual tours, photos that we can share, but also add a new one if needed. This platform is amazi...
United Kingdom
United Kingdom
Groups, Meetings and Events Sales Executive
Small Hotel
10
A great tool for Group Proposals
Director of Sales from 200 to 499 room City Center Hotel in Toronto (Canada)
Verified
4 years ago
This is an incredibly userfriendly tool and easy to use. I love how visual it is and allows my team to be able to personalise and house content in an efficient way. It's visual and a great platform to encourage our clients to engage with our content. This is directly improving our conversion rates and the effectiveness of our sales team. I...
Canada
Canada
Director of Sales
Large Hotel
8
Upmail how to guide
Cluster Sales Manager from 25-49 room Branded Hotel in Chelmsford (United Kingdom)
Verified
5 years ago
Interactive training techniques
Approachable and available trainer
User friendly
Detailed question and answers through out the training
Attractive format for proposals to source prospective clients.
United Kingdom
United Kingdom
Cluster Sales Manager
Small Hotel
10
Streamlined working, professional looking emails with ease
Sales Manager from 50-74 room Boutique in Longhorsley (United Kingdom)
Verified
5 years ago
I use UpMail to send intro and chase emails to wedding couples (I am a wedding venue). Far better than a simple email, UpMail allows me to produce beautifully curated emails with ease. They look so professional and give a great first impression. I can play around with the layout, add hyperlinks, add a RSVP section and so on... it's quite...
United Kingdom
United Kingdom
Sales Manager
Mid-Sized Hotel
9
One of the best tools I have used!
Weddings Manager from 75-99 room Branded Hotel in Camberley (United Kingdom)
Verified
5 years ago
- Easy to use
- Good layout of tools and good instructions on how to use it
- Easy to pull reports
- Great tool in seeing if people have viewed it and clicked on anything
United Kingdom
United Kingdom
Weddings Manager
Mid-Sized Hotel
10
Great to use, awesome support
Managing Director from 10 to 24 room Resort in Glenmont (United States)
Verified
5 years ago
I love the simplicity of using Upmail, it is inuitive and easy to understand. When you combine this simplicity with the power it has to reach people effectively with real impact, it makes the platform a real winner.
The support you receive from the Upmail team is always second to none - quick, helpful and courteous.
United States
United States
Managing Director
Small Hotel
10
Great results!
Sales Manager from 200 to 499 room Bed & Breakfast & Inn in Brighton (United Kingdom)
Verified
6 years ago
I love how you can create different type of templates to suit your campaign
It looks so much more visual with the pictures rather than an email
You can track results- I have had great engagement so far
Follow up with the people who have looked into it the most
United Kingdom
United Kingdom
Sales Manager
Large Hotel
9
Communication has become easier and more effective with clients
MICE Sales Exectutive - South Africa from 100 to 199 room Bed & Breakfast & Inn in Cape Town Central (South Africa)
Verified
6 years ago
- Communication has become easier and more effective with clients, one is able to track and record clicks, views and bounce backs efficiently on one platform.
- Updates, changes and promotions are able to be drawn up quickly, distributed and communicated timeously to clients.
- Templates are able to be tweaked, reworked and designed by...
South Africa
South Africa
MICE Sales Exectutive - South Africa
Large Hotel
10
Upmail nous a permis de gagner du temps et de l'efficacité
Sales Director from 100 to 199 room Branded Hotel in Pornic (France)
Verified
6 years ago
Upmail allowed us to save time and efficiency in our customer responses. We use it to send quotes, invitations, offers, brochures ...
Our emails are professional and illustrated. We distinguish ourselves from the competition by gaining market share.
The team is very responsive and adapts to our needs. (English translation)
(Original French...
France
France
Sales Director
Large Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
UpMail is the best tool I've seen for hotel sales teams. It allows hotel sales to structure their communications for both proactive and reactive sellers, pulling through on brand digital content, to elevate the sales pitch, and optimise the customer buying experience.
Showing all answers to: "What does this product or service do well?"
UpMail is the best tool I've seen for hotel sales teams. It allows hotel sales to structure their communications for both proactive and reactive sellers, pulling through on brand digital content, to elevate the sales pitch, and optimise the customer buying experience.
Question:
What differentiates this product or service from the competition?
Answer:
UpMail is amazingly easy to use, super flexible to adapt for multiple sales scenarios and can be configured on a custom basis for hotel groups or individual hotels based on their requirements. They bring the customer buying experience to the next level, for example, they enable hotel sales teams to include proposal, contract, e-signature and online payment all in one step. This is truly unique.
Showing all answers to: "What differentiates this product or service from the competition?"
UpMail is amazingly easy to use, super flexible to adapt for multiple sales scenarios and can be configured on a custom basis for hotel groups or individual hotels based on their requirements. They bring the customer buying experience to the next level, for example, they enable hotel sales teams to include proposal, contract, e-signature and online payment all in one step. This is truly unique.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
UpMail platform can be configured in a different way based on your hotel group team structure and requirements, so I recommend deploying to an entire team as the platform strengths are really about how they can streamline and support the consistency of the sales communications across all members of your team.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
UpMail platform can be configured in a different way based on your hotel group team structure and requirements, so I recommend deploying to an entire team as the platform strengths are really about how they can streamline and support the consistency of the sales communications across all members of your team.
Recommended by
Peter Gal
CEO & Founder
@
Event Intelligence
Peter Gal
CEO & Founder
@
Event Intelligence
Are you a consultant or vendor that recommends Upmail?
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Upmail Integrations
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Support
Unverified
Upmail has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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