Guestline (Rezlynx PMS)

I like how Guestline evolves as the industry does. They've got great a great support structure, and rolled out some great contact-free solutions like GuestStay and GuestPay. Their hotelier hub is a great source of information as well.

The product does what it says on the tin, it works well with the properties that I have, and makes the teams job easy. The connection to the OTA's etc are seemless and work well, and the mapping is very easy and not complicated at all

Fully cloud based PMS affording great flexibility. Easy to train and maintain which makes onboarding new staff that much quicker and easier. Access to the PMS is granted via comprehensive user rights. This enables multi-discipline secure access to the system w...

It is a very user friendly, efficient product for us to use as a hotel - i wont use anything else nowadays . The simple colour themed planner, the fact that you have a range of other products that can link in to Guestline as well - which wasnt there before - ...

This is a great product for manage all of our inventory , bookings and business. There are numerous integrations which make the product even better and seamless to use, the one use to give all areas of our business information to perform day to day and manage ...

Integrated channel management. Being able to create rooms, rates & promotions and have it on all channels in minutes is amazing. I sit back and watch the online bookings number just keep climbing. If it doesn't I tweak things and off we go again.

I have used many different PMS systems throughout my career and Guestline is simply the best I have ever used. It is very user-friendly and is continuously being enhanced by the great team at Guestline. I would not want to use any other PMS.

It is easy to update rates and availability. The product is user-friendly. The rate plan build-up is easy. Reports are good but some more improvement can be done on reports. setting restrictions is easy.

It is easy to update rates and availability. The product is user-friendly. The rate plan build-up is easy. Reports are good but some more improvement can be done on reports. setting restrictions is easy.

Guestline has done a lot of things that have impressed me. The integration process was nice and smooth with great communication throughout. During the events of this year, I really liked how they rolled out a "re-opening" checklist for Hoteliers. It's above...

Certainly the support, which is very very good, and 90% of the time the support questions are resolved at the time, rather than having to wait along time for it to be resolved. Also being web based means it can be used everywhere

It is truly cloud based for starters. Development has been steady and progressive throughout the years with system upgrades delivered without charge and very little downtime if any. Support is very good and you get an account manager that you can feedback deve...

Its the personal levels of service that makes the big difference for me - in particular David Barton. Consistently professional, always there to help and doesnt blag anything - is just honest. Also the fact that the "on the road" team come and see you is a b...

The continued development and integration and the Sales but more Customer service team. David Barton our contact keeps us up to date of developments and future plans with new innovations and integrations progressing monthly

Having a cloud based system has been a game changer for us. No noisy server in the corner of the office which crashed at the most inopportune moments. The support is amazing, in 4 years I can only think of a couple of occasions where we've had to have a call b...

Guestline's system is friendly and intuitive use. This is a huge benefit to our company as the Reception team should not need to be computer experts to use a PMS and Guestline have created a system that takes the anxiety and intimidation out of the user experi...

The service level is good. The agents are good specifically I would mention Katie Roberts who looks into the query as soon as possible and explains giving details as to what is causing the issue and providing the solution to the same.

The service level is good. The agents are good specifically I would mention Katie Roberts who looks into the query as soon as possible and explains giving details as to what is causing the issue and providing the solution to the same.

Its a great product, and Guestline's various teams really shine. They build great relationships with clients from everything I've seen, and I like how they always have testimonials on LinkedIn and other platforms from happy clients.

Easy, it would be too use it. As mentioned before the support and useablility of the system is amazing and yes it might be slightly more expensive than some competitors, however the experience of the team ensures that you are always supported along the way

Do your research. We visited hotels using a variety of PMS products. In most instances we were able to do this without involving the vendors by prior appointment directly with the hoteliers. It's a great way to get a "warts & all" review.

Come and let me show you how easy and good this product is and then you will sign on the guestline dotted line, without question. The system is that good once you see it in action you wont want to use anything else.

Take a look at this product go to recommended sites and talk to people that use it I can say all my business colleagues trust this product and it grows their respect business and helps them with time and effectiveness.

Do It, The original sales team were amazing and Paul Griffiths our contact is amazing. I sometimes bypass support and ask him if its a simple non-techy question. Having the whole operation based in the UK is a massive plus as well.

My advice to any Hotelier is simple, choose Guestline! Your business will be significantly improved by using the best software with a dedicated team supporting it, and Guestline are the solution to both of those requirements and working with Guestline software...

I have experienced good service level from Guestline. Any type of query raised will be answered quickly and the agents have given more attention detail and try to help and explain the reason if required.

I have experienced good service level from Guestline. Any type of query raised will be answered quickly and the agents have given more attention detail and try to help and explain the reason if required.