The complete cloud hospitality platform
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
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Guestline (Rezlynx PMS)
4.5 (143 REVIEWS)
Ranked 29 (out of 318) in Property Management Systems
Guestline provides end-to-end property management, channel distribution and digital marketing solutions fully integrated and cloud hosted
90% recommended by 127 hotels
Bell - AI powered product analyst
I analyzed all of Guestline’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Guestline for its intuitive cloud-based PMS that caters to both small and expanding hotel operations. The Advanced module improves efficiency in handling conferences and family celebrations, saving time and labor costs. The system's real-time data access, dynamic pricing capabilities, and integration with third-party systems support revenue optimization. However, users have noted areas for improvement such as reporting functionality, system complexity, and occasional slow response times from support.
What Types of Hotels Guestline is Popular For
Size
2 | X-Small (1-9 room)
24 | Small (10-24 room)
71 | Medium (25-74 room)
28 | Large (75-199 room)
10 | X-Large (200+ room)
Country
101 | United Kingdom
9 | United States of America
9 | Ireland
6 | Germany
3 | Australia
2 | India
1 | Pakistan
1 | Italy
1 | Malaysia
1 | Singapore
1 | Canada
1 | Spain
Type
48 | Bed & Breakfast & Inns
48 | Boutiques
45 | Luxury Hotels
40 | Limited Service & Budget Hotels
39 | Branded Hotels
29 | Airport/Conference Hotels
28 | City Center Hotels
24 | Resorts
3 | RV Parks & Campgrounds
2 | Extended Stay & Serviced Apartments
2 | Vacation Rentals & Villas
1 | Hostels
Region
118 | Europe
10 | North America
4 | Asia Pacific
3 | Oceania
1 | Middle East
Category
143 | Property Management Systems
109 | Hotel Management Software
Didn’t find what you were looking for?
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Guestline products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Guestline Reviews Analyzed: 134
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Guestline Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Guestline
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Guestline's Provided Description:
"Guestline’s unique, cloud hosted suite of solutions for the hospitality industry increases revenue, streamlines operations and lowers costs. Guestline provides end-to-end property management, channel distribution and digital marketing solutions to a range of hotel groups, independent hotels, serviced apartments, management companies and pub companies. Fully integrated and cloud hosted, the solutions are easy to install and quick to deploy with low cost of ownership. With offices in the UK and Thailand, Guestline’s systems are used in 20 countries across 5 continents and enables properties of all sizes to achieve maximum occupancy at the most profitable rate."
Guestline (Rezlynx PMS) Alternatives
Not sure if Guestline is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Guestline doesn’t have any benefits or use cases available
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Spa
Recommended by
Achievements
This vendor's trending score is rising, Guestline (Rezlynx PMS) is the #43 most trending product in the Property Management Systems category (out of 318) and the #881 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGuestline’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Pricing Available By Request
Guestline has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
Clear recommendation for Guestline
Director Hotel from 25-49 room in Pommelsbrunn (Germany)
Guestline Love
Reservationmanager from 50-74 room Branded Hotel in Wurzburg (Germany)
Guestline’s systems bring simplicity, efficiency and automation to the Handel’s Hotel operation.
Managing Director from 25-49 room Bed & Breakfast & Inn in Dublin (Ireland)
Guestline solution unites previously disparate revenue centres bringing both operational and guest efficiencies.
Managing Director from 25-49 room Bed & Breakfast & Inn in Straffan (Ireland)
Innovative and Forward thinking
General Manager from 25-49 room Boutique in Broadstairs (United Kingdom)
Installation of Rezlynx by Guestline
Front of House Manager from 25-49 room Bed & Breakfast & Inn in St Martin (Channel Islands)
Support has been so quick, friendly and supportive
General Manager from 10 to 24 room Bed & Breakfast & Inn in Ely (United Kingdom)
Fab Software by Guestline
Operations Manager from 25-49 room Bed & Breakfast & Inn in (United Kingdom)
Guestline is Great
Revenue Manager from 50-74 room Bed & Breakfast & Inn in Los Angeles (United States of America)
Go with Guestline
General Manager from 10 to 24 room Airport/Conference Hotel in Windermere (United Kingdom)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Guestline allows hotels to spend time delighting guests rather than managing the hotel's operations. That’s why everything they do: Property Management System, Channel Manager, Websuite, EPoS, Payment Solution, Booking Engine is designed to make more GuestTime.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Guestline provides an intuitive property management system and electronic point of sale to fully integrated channel management solutions. Their property management system fully integrates to IDeaS Revenue Management System allowing hotels to benefit from automation to deliver more revenue and profits.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
RezLynx property management solutions cover all aspects of running a hospitality business, from managing bookings and payments to streamlining the organization of events. Guestline and IDeaS have partnered for many years and keep bringing innovative solutions to the marketplace.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
More About Guestline
Rezlynx is a cloud-based Property Management System (PMS) developed by Guestline, a leading provider of hospitality software solutions. It offers comprehensive functionality for hoteliers to efficiently manage their front desk, front office operations, and overall property management. With Rezlynx PMS, hoteliers can streamline their check-in processes, manage pricing and rate plans, optimize occupancy, and even upsell services to enhance the guest experience. It integrates with Online Travel Agencies (OTAs) to facilitate seamless connectivity and distribution across multiple channels. The system also supports Global Distribution Systems (GDS) and ensures compliance with Payment Card Industry (PCI) standards for secure transactions. As a cloud-hosted solution, Rezlynx provides real-time access to data and offers robust customer support. Its user-friendly interface and intuitive design contribute to its ease of use, allowing hotel staff to navigate the system effortlessly. The PMS includes features such as revenue management, guest journey tracking, frequently asked questions (FAQs), and SMS notifications to enhance communication with guests. Rezlynx also offers an Application Programming Interface (API) to enable integration with other systems and applications. It facilitates invoicing, manages distribution channels, and caters to the specific needs of independent hotels. Channel management and rate management functionalities allow hoteliers to effectively manage their online presence and optimize revenue. Additionally, the system includes GuestPay, a secure payment solution, and forecasting tools to aid in revenue and demand management. Rezlynx serves as a comprehensive management solution, incorporating Customer Relationship Management (CRM) capabilities and Electronic Point of Sale (EPOS) integration. It empowers hoteliers to deliver personalized guest experiences, efficiently handle operations, and maximize revenue potential.
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Guestline has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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