roomMaster Anywhere by innQuest

Ranked 29 (out of 210) in Property Management Systems

Property Management Systems

Simple, easy to use Cloud PMS by innQuest.

Ratings Snapshot

Certificate of Excellence
Read 25 reviews
81%
Recommend
HTR Score icon
HT SCORE
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #29 out of 210 in Property Management Systems

Ease of Use
4.0/5
ROI
3.8/5
Implementation
3.8/5
Customer Support
4.0/5
Verified Customer Support

InnQuest has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Resorts 5 verified reviews
    74%
  • City Center Hotels 3 verified reviews
    70%
  • Limited Service & Budget Hotels 3 verified reviews
    60%
  • Motels 2 verified reviews
    100%
  • Bed & Breakfast & Inns 2 verified reviews
    70%
  • Vacation Rentals & Villas 2 verified reviews
    90%
  • Hostels 1 verified reviews
    100%
  • Airport/Conference Hotels 1 verified reviews
    70%
  • Boutiques 1 verified reviews
    60%
  • Casinos 1 verified reviews
    100%

roomMaster Anywhere by innQuest Overview

roomMaster Anywhere by innQuest Overview

roomMaster Anywhere is a simple, easy to use Cloud PMS. Complete with an intuitive online booking engine and channel management. roomMaster Anywhere makes connecting with your guests simple and automated, allowing you to focus on service, not managing technology. Learn what a next-gen PMS means for your property.

About InnQuest View website

Founded in 1994 | Headquarters in Tampa, Florida | 30 employees

Everyone deserves a great guest experience and at InnQuest we believe that you deserve a great property management experience too. We are truly hoteliers helpin...

Other Products by InnQuest

Integrates with

  • In-Room Hotel Tablets
  • Revenue Management Systems
  • Guest Surveys & Feedback
Browse integrations (17 verified)

What customers love about roomMaster Anywhere by innQuest

Like 81% recommend

Group revenue Manager from City Center Hotels

It is easy to use, very simple and predictive, it has good reporting, good support staff, with quick turn around

Manager from Other

The customer support to solve issues is a process that is not long and drawn out, quick and easy. Back office features are easy to use for first timers and even seasoned users. Innquest adapts to technological cha...

Manager from Resorts

- They provide an integrated platform for your Property Management System, Point of Sale System and Credit Card processing system that works together seamlessly - I don't have to call multiple vendors to resolve proble...

Manager from Resorts

I am so grateful to have a company that I can contact directly without the hours long hold time and lousy response rate. The service is exceptional and they always are super friendly.

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Expert Q&A and Partner Recommendations

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InnQuest hasn’t been recommended by any experts or partners yet

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Recommended by

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Want to go behind the scenes and see how roomMaster Anywhere by innQuest works?

Clients & references

References & testimonials

Testimonial avatar
The bottom-line benefits were quickly apparent. Switching to the roomMaster PMS in year 2 saved us more than $80,000 in annual support costs compared to our old systems.
Jacob Tindall VP of Revenue and Marketing at the Ayres Hotel Costa Mesa/Newport Beach
Testimonial avatar
It’s really a combination between the operational ease of use, training, the functionality of the program itself, coupled with the service we receive really makes it a winning combination. By having...
Alex Moore President and CEO at the Seaboard Hotels

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
VERIFIED MARKETS
  • United States of America
  • United Kingdom
  • Cook Islands
  • Australia
  • Isle of Man
  • New Zealand
  • Trinidad and Tobago
  • Bahamas

25 Verified InnQuest Reviews

Likelihood to Recommend
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February 10, 2022

roomMaster Anywhere by innQuest Review: Fantastic concept. Rough conversion. Eight weeks later still working on fixes

Recommend 0/10
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What do you like most?

If it worked the way it was presented, it would be fantastic. Unfortunately, it has not gone according to plan for our property.

What do you dislike or think could be improved?

Everything from what is promised to what is delivered. The follow through is minimal. 800 support line is great. Aspects of management follow up, lots to be desired.

Customer Support
4
Ease of Use
1
Value for money
2
Implementation
1

January 19, 2022

roomMaster Anywhere by innQuest Review: Had issues with sending out any/emails within RoomMaster

Property Manager from Motels in Ocean City (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Sara, my tech was very quick and knowledgeable and had a great demeanor, communication, and had me back up and running in no time! I actually also liked that once I called the Innquest tech support phone ...

What do you dislike or think could be improved?

In my opinion, nothing. This issue was handled perfectly and in a timely manner! I do not think it could of been handled any better!

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

December 23, 2021

roomMaster Anywhere by innQuest Review: Terrible service

Owner from Other in Billings (United States of America)

Recommend 0/10
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What do you like most?

Nothing, my system has been failing since I did my upgrade last week. Also, since my upgrade I have lost crucial functionality. Aren't upgrades supposed to make you better and not worse?

What do you dislike or think could be improved?

Pretty much everything. I was sold on upgrading my system to version 18. Since that time I have had nothing but problems. On top of that I can barely ever reach my account manager and when I do she seems ...

Customer Support
1
Ease of Use
1
Value for money
1
Implementation
1

December 15, 2021

roomMaster Anywhere by innQuest Review: Berlin Heritage Inn Review of Room Master

Owner from Limited Service & Budget Hotels in Berlin (United States of America)

Recommend 9/10
Full blue star
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Half blue star

What do you like most?

We like the remote access that RoomMaster has now. Their platform is affordable and they are continue to try to bring relivent and necessary improvement to the PMS. Thank you!

What do you dislike or think could be improved?

We would like to see more full integration of Room Master PMS with Google and web functional interfaces thus minimizing 3rd party reservations on web searches.

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

December 14, 2021

roomMaster Anywhere by innQuest Review: Good But Many Important Features From Welcome 21st Still Missing

Proprietor from Other in Douglas (Isle of Man)

Recommend 7/10
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What do you like most?

It is great that RMA takes no space on computer and that we can access it from anywhere in the World. It links well with the channel manager. Setting Room Rates, whilst laborious is very well thought ...

What do you dislike or think could be improved?

The Sidebar on the Booking Chart drives us crazy when it keeps popping up as we try to work on LHS on the screen. It's really easy to lose data as you enter a booking, without pressing 'Save' after abso...

Customer Support
3
Ease of Use
3
Value for money
4
Implementation
3

December 10, 2021

roomMaster Anywhere by innQuest Review: We have been using InnQuest since 2002

Recommend 4/10
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What do you like most?

InnQuest has been a good product for us for both of our properties since 2002. We switched the cloud version recently and there is a learning curve. They are similar not the same. It has plenty of repor...

What do you dislike or think could be improved?

The number of bugs in the cloud version is tremendous the help desk is no longer the Help it used to be We seem to be more familiar with the product than those that we call for help -they are slow to cal...

Customer Support
2
Ease of Use
3
Value for money
3
Implementation
3

Pricing

Freemium (hotel can trial for free)
Monthly subscription (/room/month)

Popular roomMaster Anywhere by innQuest Integrations

View all (17 InnQuest Integrations)