Lighthouse (Revenue Insight)
4.8 (435 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Nikolaos, Christoph, Sarah + 30 more experts recommend Lighthouse
Read RecommendationsLighthouse (Revenue Insight)
Ranked 1 (out of 64) in Business Intelligence
2023 Winner
Hotel Software
Hoteliers voted Lighthouse as the #1 Business Intelligence provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldMonitor, optimize, and report on your performance with the industry's leading business intelligence solution
95% recommended by 1102 hotels
NH Hotels, Soho House, Six Senses & 1099 others
Ratings Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Lighthouse (Revenue Insight) is the #2 most trending product in the Business Intelligence category (out of 64) and the #77 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLighthouse has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Lighthouse as the #1 Business Intelligence provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About Lighthouse (Revenue Insight)
Founded in 2012 | Headquarters in United Kingdom | 500 employees
Simplify your daily revenue management activities by seeing all your critical commercial data on a single platform. Automate reporting and analysis across multiple systems, enabling your commercial team to better collaborate and scale. Go beyond standardized, static reports with dynamic dashboards that bring new revenue opportunities to light for your commercial team.
Capabilities
Increase Productivity
Increase Productivity
Automate reporting and analysis across multiple systems, enabling your commercial team to better collaborate and scale
Boost Revenue
Boost Revenue
Analyze and strategize to uncover revenue opportunities that go beyond standard room metrics
Streamline Data
Streamline Data
Breakdown silos of fragmented, legacy hotel systems and surface insights via AI
Scale Efficiently
Scale Efficiently
Standardize your processes across hotels to allow you the operational capacity to grow
Features
Analytics
4/5 features
Forecasting, Budgeting & Planning
4/5 features
Data Management
4/5 features
Collaboration
4/5 features
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Success Stories
How Wythe Hotel uses OTA Insight’s Revenue Insight tool to streamline their workflows and gain a deeper understanding of the property’s performance.
(United States of America)
How Six Senses Douro Valley uses business intelligence and rate shopping tools to save time, streamline data analysis and make data-driven pricing and distribution decisions
Samodães (Portugal)
How Four Views Hotels have used rate and market intelligence to better position their properties to realise their full revenue potential.
Funchal (Portugal)
How InterContinental Seoul Uses OTA Insight’s Suite of Business Intelligence Tools to Make More Effective and Informed Pricing Decisions
(Korea, South)
How Furaveri Maldives Leveraged OTA Insight’s BI and Rate Intelligence Tools to Get Ahead of the Competition
(Maldives)
References
"Parity Insight addresses a major issue in the hotel industry right now."
Jeff Wermager
Senior Director of Revenue Optimisation Services @
Radisson Hotel Groups
"Using OTA Insight, Best Western has seen a 75% reduction in the number of parity issues that arise."
Monte Gardiner
Managing Director of Revenue Management @
Best Western Hotels & Resorts
"Parity Insight offers the most accurate and relevant data we have ever seen, helping us to quickly make effective distribution and contracting decisions."
Pelayo Pando
Director of e-Commerce Business Development and Market Strategy @
NH Hotel Group - Headquarters
"In the past six months, we’ve managed to lower the frequency of undercutting by OTA’s in our hotel portfolio down to only 3% of the time."
Brandon Burtis
Corporate Director of Revenue @
Pacifica Hotels
"An amazing tool to get a snapshot of what's happening in the market as well as your own hotel. The user friendly interface is perfect for reporting, from front desk all the way up to GM level."
Nilesh Patel
Regional Director of Revenue Management @
HEI Hotel & Resorts
"OTA Insight is great for so many things but my favourite is the parity comparisons. It makes it so easy to be aware of issue rather than running into them and provides easy access to information and links to actually solve the them. Great time saver!"
John Warne
Revenue Manager @
Radisson Hotel Group
"With Revenue Insight I have saved about 30-40 minutes every day in analysing the market and it has had a tremendous impact; RevPAR growth has averaged 5% over the last 16 months and ADR has increased by $20 over the course of a year."
Michelle Mu
Director of Revenue @
Refinery Hotel
"t’s a real game changer for our business. We’ve tracked a positive trend since implementing Revenue Insight. In the past six months, we’ve seen a total revenue increase of over $400,000 and an RGI increase of 7.4% YoY by shifting business to more profitable segments at our 200+ room beta property"
Alexis Warburton
Regional Director - Revenue Management and Distribution @
Highgate
"It's an intuitive and user friendly tool extremely helpful for our revenue managers, providing timely and accurate rate shops straight into our RMS solution. Live shops are done within seconds and all the rates are live linked."
Christian F. Boerger
Corporate Director of Revenue Strategy @
Pacific Hospitality Group
"Revenue Insight has helped us slash the time we spend on reporting, leaving us more chances to dive deeper into the data and better understand our property's overall performance.""
Will Jordan
Corporate Revenue Manager @
Wythe Hotel
""We needed to get past the onslaught of cancellations and focus on identifying new customers. With Revenue Insight, we have the flexibility to immediately separate and understand what booking behaviour was taking place.""
David Gill
Director of Revenue Managment @
Silverado Resort and Spa
"Highgate is excited to be working with OTA Insight, We had been searching for the best analytics technology that could give us the advantage to maximize our revenue across our portfolio. With the new Revenue Insight platform, we have the next level of business intelligence we need to stay ahead of the competition."
Ankur Randev
Chief Revenue Officer @
Highgate
"Since using Rate Insight by OTA Insight, our revenue and reservations team have drastically improved their efficiency, completing tasks an estimated 60% faster."
Aashish Trivedi
Group Director of Revenue @
Fusion
"For years we were looking for a solution to track rate parity, ota ranking, and comp pricing with unlimited rate shops. I was surprised to find that OTA Insight offered all of this and more....all on an easy to use platform."
Ryan Walker
Director of eCommerce and Mobile @
sbe | Morgans Hotel Group
"The variety of the rate shops and the diversion that it has is crucial. Not only do I have the possibility to shop between refundable and non-refundable rates so the lowest possible or my BAR so that I can differentiate based on amount of people occupying the room, including or excluding breakfast rates...it gives additional value and a new dimension to what rate shopping should be."
Tim Brown
Revenue Manager @
Sandstone Goods + Trading
Featured Customers
Popularity by Segment
Size
4 | X-Small (1-9 room)
18 | Small (10-24 room)
141 | Medium (25-74 room)
408 | Large (75-199 room)
501 | X-Large (200+ room)
Country
244 | United States of America
64 | Russian Federation
57 | Thailand
54 | Spain
46 | United Kingdom
37 | United Arab Emirates
31 | Canada
31 | France
27 | Italy
26 | Poland
26 | Brazil
23 | Japan
23 | Indonesia
22 | India
21 | Australia
20 | Greece
20 | Turkey
19 | Germany
15 | Mexico
14 | Korea, South
13 | Singapore
13 | Hungary
13 | Azerbaijan
12 | Portugal
12 | Egypt
11 | Belgium
11 | Hong Kong
11 | China
11 | Netherlands
10 | Saudi Arabia
10 | Czech Republic
9 | Switzerland
8 | Qatar
7 | South Africa
7 | Ireland
7 | Ukraine
7 | Malaysia
7 | Vietnam
7 | New Zealand
6 | Sweden
6 | Armenia
6 | Georgia
6 | Israel
5 | Maldives
5 | Morocco
5 | Romania
5 | Malta
4 | Norway
4 | Bulgaria
4 | Serbia
4 | Kazakhstan
4 | Uzbekistan
4 | Peru
4 | Costa Rica
3 | Fiji
3 | Montenegro
3 | Cyprus
3 | Belarus
3 | Cambodia
3 | Ecuador
3 | Bahrain
3 | Iceland
3 | Ethiopia
2 | Austria
2 | Estonia
2 | Seychelles
2 | Colombia
2 | Sri Lanka
2 | French Polynesia
2 | Mauritius
2 | Puerto Rico
2 | El Salvador
2 | Dominican Republic
2 | Finland
2 | Saint Lucia
2 | Taiwan
2 | Uruguay
2 | Bangladesh
2 | Panama
1 | Latvia
1 | Philippines
1 | Saint Martin (French part)
1 | Denmark
1 | Jamaica
1 | Kuwait
1 | Slovenia
1 | Nepal
1 | Jordan
1 | Mozambique
1 | Myanmar
1 | Jersey
1 | Angola
1 | Guatemala
1 | Iraq
1 | Bolivia
1 | Lithuania
1 | Belize
1 | Bahamas
1 | Oman
1 | Senegal
1 | Guam
1 | Aruba
1 | Paraguay
1 | Tunisia
1 | Mali
Type
472 | Branded Hotels
320 | Luxury Hotels
220 | City Center Hotels
187 | Resorts
159 | Bed & Breakfast & Inns
145 | Boutiques
101 | Limited Service & Budget Hotels
51 | Extended Stay & Serviced Apartments
46 | Hostels
44 | Airport/Conference Hotels
19 | RV Parks & Campgrounds
15 | Motels
15 | Vacation Rentals & Villas
7 | Casinos
Region
418 | Europe
290 | North America
235 | Asia Pacific
103 | Middle East
48 | South America
34 | Oceania
24 | Africa
11 | Central America
Category
1029 | Rate Shopping & Market Intelligence
560 | Hotel Rate Parity
435 | Business Intelligence
More Products by Lighthouse
Hotelier Rating
10
Business Intelligence
Assistant Director of Sales from 50-74 room Luxury Hotel in ตำบล บ้านใต้ (Thailand)
Verified
3 days ago
It is a good tool for business support to track information andfigures even top market sources with compare current year and last year with on business overview as well.
Thailand
Thailand
Assistant Director of Sales
Medium Hotel
9
Rate Shopping & Marketing Intelligence
Revenue Manager from 75-99 room Branded Hotel in Addis Ababa (Ethiopia)
Verified
4 days ago
Golden Tulip Addis Ababa use mostly use to improve our revenue rate Shopping & Marketing Intelligence ,Hotel Rate parity, Business Intelligence
Ethiopia
Ethiopia
Revenue Manager
Large Hotel
9
Helpful insights
Revenue Manager from 50-74 room Luxury Hotel in Capri (Italy)
Verified
6 days ago
The accurancy of data. As far as the busness intelligence is concrend, I find useful the breakdown ov revenue by market code and room category.
Italy
Italy
Revenue Manager
Medium Hotel
7
Rate Shooping
Revenue Manager from 200 to 499 room Hostel in Dubai (United Arab Emirates)
Verified
6 days ago
I like when it show all possible 3rd parties showing the rates on online channels and which sites leaking teh rates
United Arab Emirates
United Arab Emirates
Revenue Manager
X-Large Hotel
10
Smart pricing strategies done quick and easy.
Corporate Director - Sales & Marketing from 500+ room Branded Hotel in Raleigh (United States of America)
Verified
7 days ago
The calendar view on the Rates module helps to quickly identify target dates to make changes. The color-coded dates highlight either positive or negative changes in the compset on that date and warn you of changes that could impact your revenue on that day. The Day-by-Day analysis in the Business Intelligence module has a tremendous amount...
United States of America
United States of America
Corporate Director - Sales & Marketing
X-Large Hotel
10
Great tool for strategic pricing
Corporate Director of Revenue from 500+ room Branded Hotel in Makkah (Saudi Arabia)
Verified
7 days ago
Great Tool to shed light of high demand and heat map of the city for future yielding and opportunities. Setting forward look strategies is easier using this tool.
Saudi Arabia
Saudi Arabia
Corporate Director of Revenue
X-Large Hotel
10
Great System
Cluster Revenue Manager from 100 to 199 room Luxury Hotel in (United Kingdom)
Verified
7 days ago
Ease of Use makes this a great system and integrates well with our global systems. Very user friendly and easy for a first time user to navigate.
United Kingdom
United Kingdom
Cluster Revenue Manager
Large Hotel
10
RATE COMPARE
RESERVATION SUPERVISOR from 100 to 199 room City Center Hotel in (Turkey)
Verified
7 days ago
RATE COMPARE IS VERY GOOD OPTION. I LIKE THIS VERY MUCH. MOSTLY FROM YESTERDAY IS VERY HELP US FOR THE RATE CHOOSE.
Turkey
Turkey
RESERVATION SUPERVISOR
Large Hotel
9
Overall experience is good, information is easy to digest and could help in daily analyzing work
Revenue Manager from 200 to 499 room Branded Hotel in (Hong Kong)
Verified
7 days ago
It provides pervious period comparison which is very suitablefor this year as it is meaningless to compare with last three years.
Hong Kong
Hong Kong
Revenue Manager
X-Large Hotel
8
Love the simplicity of data presentation from Lighthouse - an indispensible tool for us!
Director of Sales & Marketing from 200 to 499 room Branded Hotel in ตำบล กมลา (Thailand)
Verified
7 days ago
We find the flexibility to deep dive into the trends and data very useful when refining our commercial strategy. For us at InterContinental Phuket we use the tool daily to review market demand, competitive pricing and geo/channel and segment trends. Great to also have the new functionality around mapping hierarchy and naming.
Thailand
Thailand
Director of Sales & Marketing
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
If there is a must-have tool for a hotelier, that would be OTAInsight. From competition check to inbound flights, events and much more, this rate shopper is a great value for money. Most important is that saves time and provides actionable insights to support pricing decisions.
Showing all answers to: "What does this product or service do well?"
If there is a must-have tool for a hotelier, that would be OTAInsight. From competition check to inbound flights, events and much more, this rate shopper is a great value for money. Most important is that saves time and provides actionable insights to support pricing decisions.
OTAInsight is a must-have element of any serious hotelier's tech stack. Whenever you're looking for data yourself, you now know you can outsource & automate it through OTAInsight. And you should. Drop the manual/weekly/monthly repetitive tasks of checking your area and competition, events, inbound flights, and more. The value for money you'll get is worth it.
This product is invaluable if you are looking to gain insights into market performance. The pricing insights are key to the success of a hotels rate strategy, and in return help to drive a better revenue performance.
OTA Insight offers an easy-to-use platform that gives access to relevant factors impacting demand for hotel rooms. It allows hoteliers to get rate intelligence with the industry's leading hotel rate shopper and make smarter decisions.
Revenue Insight is a business intelligence platform that helps hoteliers keep track of their hotels KPIs with multiple reporting capabilities. The solution can help hoteliers make better and faster decisions.
Question:
What differentiates this product or service from the competition?
Answer:
All products of OTA Insight are very understandable. This tool provides comprehensive data that helps hoteliers provide a better product for their clients and take smarter and quicker pricing decisions.
Showing all answers to: "What differentiates this product or service from the competition?"
All products of OTA Insight are very understandable. This tool provides comprehensive data that helps hoteliers provide a better product for their clients and take smarter and quicker pricing decisions.
OTAInsight has no rivals when it comes to data collection & display. The data sources are widespread, the level of detail is unmatched, and it's all presented in very actionable overviews/dashboards to clients.
OTA Insight is always my first ‘go to’ tool and is a fantastic resource to gain knowledge and actionable insights, in such a fast-moving environment.
The tool itself is so user friendly, and the team at OTA Insight are always really helpful. I have worked with Tom Edwards for many years, and nothing is too much trouble for Tom or any of the team.
OTA Insight solution delivers real time information on competitors pricing strategy as well as featuring granular insights on competitors' rates by room type. This data is one data source that IDeaS revenue solutions use to drive more revenue and profitability for hoteliers.
In addition to the excellent platform the strong level of support is what really differentiates OTA Insight, the support staff, and account management team is very responsive and knowledgeable in their area.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Don't hesitate to try it. It is a great value for money and it will help you run your business more efficient. They platform has connectivity with Hotellab RMS and the support team has a good response time and their doing their best to assist you.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Don't hesitate to try it. It is a great value for money and it will help you run your business more efficient. They platform has connectivity with Hotellab RMS and the support team has a good response time and their doing their best to assist you.
Make data analysis a key component of your daily life. This doesn't necessarily mean you need to spend X hours per day analyzing data, but you definitely should put automated processes in place that automatically clean and collect the data you receive daily (from your website, OTA's, competition analysis, and other guest data).
A human being is not built for this. OTAInsight is.
Assess very clearly what data you need to define your 'ideal guest', your 'compset/market', and which dashboards you want to analyze with your team daily/weekly to make your business grow.
When YOU know what you want, the OTAInsight team can enable these wishes and help you perform better.
This product saves time and provides actionable insights to support pricing decisions. The information is presented in one very simple and easy to understand dashboard and is ideal for busy hoteliers, and ideal for busy revenue managers who want to drive the best performance for their property.
We continue to innovate with OTA Insight and provide competitor intelligence up to several times a day. This ensures hoteliers have fresh and relevant data they can rely on to design their pricing strategy.
My best advice to a hotelier that considers using OTAInsight would be to check their integration capabilities with your PMS and get in contact with their experts so that they can explain what they need so they can get the best recommendation from their team and do the best set up for you.