Ratings Snapshot

Certificate of Excellence

Read 280 reviews

#1 Popularity index

HT SCORE

100 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 62 in Business Intelligence

Ease of Use

4.8/5

ROI

4.7/5

Implementation

4.8/5

Customer Support

4.8/5

OTA Insight has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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OTA Insight (Revenue Insight) Overview

Make smarter pricing decisions. Get real-time rate intelligence with the industry’s leading hotel rate shopper. Rate Insight provides real-time rate intelligence information on your competitors’ complete pricing strategy. Featuring granular insights on competitors’ rates, ranking, reputation, and OTB occupancy, Rate Insight empowers hotel partners with relevant datasets.

About OTA Insight View website

Founded in 2012 | Headquarters in United Kingdom | 248 employees

OTA Insight is widely recognized as the leader in hospitality business intelligence, empowering hoteliers to deliver smarter revenue, distribution and marketing...

Other Products by OTA Insight

1/9

Integrates with

Revenue Management Systems
Business Intelligence
Booking Engine

Browse integrations (24 verified)

What customers love about OTA Insight (Revenue Insight)

97% recommend

Revenue Manager in Barcelona (Spain)

Customer serivce is quick, around the clock, and they follow up on issues The layout of reports is very user friendly The extranet is easy to use.

Senior Director of Global Revenue Strategy

Dynamic capability Real-Time shops from brand.com and OTA partners Level of granular data for historical and future analysis Export functionality Integration of Rate & Revenue Insights

Revenue executive

- Interface & data simplicity. - Flexibility of rate searches. - Options to see many competitor hotels in one row at a time. Reporting functions.

Regional Revenue Manager

Great visibility, accuracy and response time to queries via the online message board is super quick. Managing multiple hotels means I have no time to waste

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The team at OTA Insight have done a fabulous job at pulling together the data points that matter to hotels. On top of that the product itself is easy to use with a fantastic user interface. It truly turns data into insights that the hotels can then action.

by Ian Sloan (Avvio) on September 20, 2022

See more answers (8)

Showing all answers to: "What does this product or service do well?"

Hugo Esteves Head of Commercial Strategy & RM @ RM HUB

December 13, 2021, Hugo regularly uses the

OTA Insight provides an easy to use and comprehensible rate intelligence tool, that provides us with crucial competitive pricing data (very granular), market information and insights to help us with define our Revenue strategy and maximise opportunities. Thei...

Nicolas Chavanes Director Technical Partner Success @ Mews

December 08, 2021, Nicolas has seen a demo of the

Providing the most complete and user-friendly revenue, distribution and marketing management tech stack to hotel partners. Powered with real-time historical, current and future-looking datasets to drive business growth.

Don Cronin Director of Product @ Bookassist

December 08, 2021, Don has seen a demo of the

OTA Insight provide a range of products including Market Insight, Rate Insight, Parity Insight and Revenue Insight which provide hoteliers with intelligence covering a range of crucial metrics from booking intent to performance management.

William Cotter CEO @ Net Affinity

December 02, 2021, William occassionaly uses the

OTA Insights excel in the collation and assimilation of valuable data into intelligent dashboards that are particularly useful for rate shopping and parity intelligence which help the hotelier in making actionable revenue management decisions for their busines...

Alberto Recanatesi Market Manager @ Bookassist

November 29, 2021, Alberto occassionaly uses the

What does this product or service do well? There are mainly 2 aspects I appreciate in the OTA Insights product suites. a. The price comparator between the hotel official website and the OTAs. b. The most requested dates by destinations.

Ian Sloan VP Partnerships @ Avvio

November 29, 2021, Ian occassionaly uses the

OTA Insight have consistently led the way with their Rate , Parity and Revenue tools. All designed to help hotels make real-time decisions to help them compete against their comp set in what is an incredibly tough market.

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

OTA Insight business intelligence platform collects valuable PMS data into an easy-to-read visual dashboard with actionable insights allowing the hotelier to make fast and confident revenue decisions.

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

OTA Insight business intelligence platform collects valuable PMS data into an easy-to-read visual dashboard with actionable insights allowing the hotelier to make fast and confident revenue decisions.

Question:

What differentiates this product or service from the competition?

Answer:

The product itself is feature rich and easy to use. But it is the breadth of services that are now on offer that truly sets it apart. The new Market Insights allows hotels to see hotel booking intent data in real-time - something that is of huge value to the modern hotelier.

by Ian Sloan (Avvio) on September 20, 2022

See more answers (8)

Showing all answers to: "What differentiates this product or service from the competition?"

Hugo Esteves Head of Commercial Strategy & RM @ RM HUB

December 13, 2021, Hugo regularly uses the

The data quality of the products and constant innovation make it a great tool to work with. Multiple users can take advantage of their dashboard and/or reports, making it easy to manage the expectation of different stakeholders. The service provided by the tea...

Nicolas Chavanes Director Technical Partner Success @ Mews

December 08, 2021, Nicolas has seen a demo of the

Data quality Advanced anomaly detection and automated integrity control ensure the industry's most accurate, complete and reliable data. Actionable insights Our easy-to-understand dashboard with real-time data and instant drill-down capabilities enables our cu...

Don Cronin Director of Product @ Bookassist

December 08, 2021, Don has seen a demo of the

The sheer breadth of data which OTA Insight provide is impressive and their array or visual interfaces provide a really, quick, easy, intuitive way for hoteliers to access and understand the intelligence & KPIs provided.

William Cotter CEO @ Net Affinity

December 02, 2021, William occassionaly uses the

A core strength of the OTA Insights offering is the breath and depth of their data coupled with accurate competitor intelligence which is hugely valuable for the hotelier. The simplicity of their dashboards belie the depth of intelligence underpinning their pr...

Alberto Recanatesi Market Manager @ Bookassist

November 29, 2021, Alberto occassionaly uses the

What differentiates this product or service from the competition? There are many good products in the hotel industry and OTA Insight is one of them. What makes them better than others is the support and strategic advice. It is thanks to this word of mouth tha...

Ian Sloan VP Partnerships @ Avvio

November 29, 2021, Ian occassionaly uses the

The OTA Insights team set themselves apart with their extensive market data from 1000's of hotels across different geographies. This coupled with their simple yet intuitive user interface makes for a great product that hotels can use and understand.,

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

The quality of data and accurate competitor comparison saves hoteliers a lot of time. To ensure seamless platform functionality OTA Insight has a dedicated customer service team that provides helpful advise across the globe.

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

The quality of data and accurate competitor comparison saves hoteliers a lot of time. To ensure seamless platform functionality OTA Insight has a dedicated customer service team that provides helpful advise across the globe.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

The product is easy to use and provides advanced data for a hotelier who is using insights to figure out their future strategy. Invest the time to use this insight as part of your role - it will be a critical component of your future planning.

by Ian Sloan (Avvio) on September 20, 2022

See more answers (8)

Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"

Hugo Esteves Head of Commercial Strategy & RM @ RM HUB

December 13, 2021, Hugo regularly uses the

Based on my experience with OTA Insight, if I have one advice to give to an hotelier, is that he really should subscribe this Product. In terms of Rateshopper, OTA Insight is a musht have for hoteliers.

Nicolas Chavanes Director Technical Partner Success @ Mews

December 08, 2021, Nicolas has seen a demo of the

My best advice to a hotelier that considers using OTAInsight would be to get in contact with their expert and explain what they need so they can get the best recommendation from their team, they will be the best to help get the best set up

Don Cronin Director of Product @ Bookassist

December 08, 2021, Don has seen a demo of the

As mentioned before, OTA Insight provide a range of really insightful products including Market Insight, Rate Insight, Parity Insight and Revenue Insight without which you as a hotelier are operating 'blind'. If you do not avail of this intelligence then you ...

William Cotter CEO @ Net Affinity

December 02, 2021, William occassionaly uses the

Accurate data is critical to successful running of a business. An important factor to consider when using a platform like OTA Insights is to ensure that you look at the data frequently and constantly challenge it to ensure that your own bias's are not influenc...

Alberto Recanatesi Market Manager @ Bookassist

November 29, 2021, Alberto occassionaly uses the

OTA Insight is fully integrated with Bookassist and the combination within the products give to the hoteliers a unique suite to capture the demand, reduce cost of acquisitions and increase the direct revenue.

Ian Sloan VP Partnerships @ Avvio

November 29, 2021, Ian occassionaly uses the

Don't undervalue the data. I suspect that many hotels sign up to all of the services and use the data for one specific purpose. It is incredibly powerful data so make sure this is shared across all the teams that could benefit.

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

OTA Insight integrates with most of the partner platforms and systems saving hoteliers time to find the right information and focus on important business decisions. It's a right choice if you are looking for an easy-to-use, accurate and comprehensive data anal...

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

OTA Insight integrates with most of the partner platforms and systems saving hoteliers time to find the right information and focus on important business decisions. It's a right choice if you are looking for an easy-to-use, accurate and comprehensive data anal...

+ 6 recommend

Recommended by

Ian Sloan VP Partnerships @ Avvio

Hugo Esteves Head of Commercial Strategy & RM @ RM HUB

Nicolas Chavanes Director Technical Partner Success @ Mews

Don Cronin Director of Product @ Bookassist

William Cotter CEO @ Net Affinity

Show More (4)

Are you a consultant or vendor that recommends OTA Insight? Leave a recommendation

Features

Analytics

4/5 features

Custom Reports & Templates

Create fully customized drag-n-drop reports and save them as templates for future use or to share with team members.
Net Revenue KPIs
Other Income Forecasting, Reporting & Analysis

Ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. This allows hotels to accurately forecast total revenue. Ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Corporate & Travel Agency Account Tracking

Opens BI to more than just revenue management team by allowing tool to track corporate and travel agency accounts.
Analytics dashboard
Sales team productivity tracking
Revenue pacing
Dashboarding & data visualization
Distribution Cost Analytics
Scheduled Reports
Multi-Property & Portfolio Level Tracking

Easy access to portfolio-level performance for cluster-level and above property managers in charge of multiple hotels.
Pricing Decision Impact Tracking

Compare actuals and on-the-books with previous time periods, booking windows, pick-up trends and analyze your revenue KPIs

Forecasting, Budgeting & Planning

4/5 features

Revenue pacing
Forecast Locking & Workflows

Lock plans during the review process and grant user or group level access to each model or forecast.
Driver Based Models

Customizable rules that create dynamically adjusting forecasts that automatically adapt based on business drivers eliminating the need for manual updating.
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Other Income Forecasting, Reporting & Analysis

Ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. This allows hotels to accurately forecast total revenue. Ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Business & marketing plans
Version Control

Work collaboratively in the same models to maintain a single source of truth and be able to revert to past versions and track changes.
Web Based

Access and update your models via your web browser
Pricing Decision Impact Tracking

Compare actuals and on-the-books with previous time periods, booking windows, pick-up trends and analyze your revenue KPIs

Data Management

4/5 features

Multi-property management
Centralized user & role management
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.
Automated data gathering & integration
Customizable Data Hierarchies

Modify and create your own customized data hierarchies to optimize and fine tune off-the-shelf models and forecasts for your property's unique needs including: market segments, booking channels, room types, and loyalty membership hierarchies.
In-App Data Management

Easily update your rate codes, corporate and travel agency profile mapping, currency conversion rates right from within the app settings.

Collaboration

4/5 features

Collaboration & Commenting

Leave comments and communicate with team members right within the tool to be able to share information and uncover new insights as a team.
Shareable Templates & Plans

Share plans throughout the organization - "one version of the truth".
File Attachments

Attach files to a cell or model to communicate the rationale behind the numbers.
Web Based

Access and update your models via your web browser
Alerts Feed

Keep teams on top of important changes, enabling them to spot and act on opportunities more efficiently and effectively.

Other

3/3 features

Metasearch connectivity
In-app support
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Want to go behind the scenes and see how OTA Insight (Revenue Insight) works?

Clients & references

Revenue Insight has helped us slash the time we spend on reporting, leaving us more chances to dive deeper into the data and better understand our property's overall performance."

Will Jordan Corporate Revenue Manager at the Wythe Hotel

"We needed to get past the onslaught of cancellations and focus on identifying new customers. With Revenue Insight, we have the flexibility to immediately separate and understand what booking behaviou...

David Gill Director of Revenue Managment at the Silverado Resort and Spa