Ratings Snapshot

Certificate of Excellence

Read 262 reviews

#1 Popularity index

HT SCORE

100 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 50 in Business Intelligence

Ease of Use

4.8/5

ROI

4.7/5

Implementation

4.8/5

Customer Support

4.8/5

OTA Insight has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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OTA Insight (Revenue Insight) Overview

Make smarter pricing decisions. Get real-time rate intelligence with the industry’s leading hotel rate shopper. Rate Insight provides real-time rate intelligence information on your competitors’ complete pricing strategy. Featuring granular insights on competitors’ rates, ranking, reputation, and OTB occupancy, Rate Insight empowers hotel partners with relevant datasets.

About OTA Insight View website

Founded in 2012 | Headquarters in United Kingdom | 248 employees

OTA Insight is widely recognized as the leader in hospitality business intelligence, empowering hoteliers to deliver smarter revenue, distribution and marketing...

Other Products by OTA Insight

1/9

Integrates with

Revenue Management Systems
Business Intelligence
Booking Engine

Browse integrations (22 verified)

What customers love about OTA Insight (Revenue Insight)

97% recommend

Revenue Manager from Branded Hotels in Barcelona (Spain)

Customer serivce is quick, around the clock, and they follow up on issues The layout of reports is very user friendly The extranet is easy to use.

Senior Director of Global Revenue Strategy from Luxury Hotels

Dynamic capability Real-Time shops from brand.com and OTA partners Level of granular data for historical and future analysis Export functionality Integration of Rate & Revenue Insights

Revenue executive from Other

- Interface & data simplicity. - Flexibility of rate searches. - Options to see many competitor hotels in one row at a time. Reporting functions.

Regional Revenue Manager from Boutiques

Great visibility, accuracy and response time to queries via the online message board is super quick. Managing multiple hotels means I have no time to waste

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

OTA Insight provides an easy to use and comprehensible rate intelligence tool, that provides us with crucial competitive pricing data (very granular), market information and insights to help us with define our Revenue strategy and maximise opportunities. Their parity module also allow us to monitor...

by Hugo Esteves (RM HUB) on December 13, 2021

See more answers (7)

Showing all answers to: "What does this product or service do well?"

Nicolas Chavanes Director Technical Partner Success @ Mews

December 08, 2021, Nicolas has seen a demo of the

Providing the most complete and user-friendly revenue, distribution and marketing management tech stack to hotel partners. Powered with real-time historical, current and future-looking datasets to drive business growth.

Don Cronin Director of Product @ Bookassist

December 08, 2021, Don has seen a demo of the

OTA Insight provide a range of products including Market Insight, Rate Insight, Parity Insight and Revenue Insight which provide hoteliers with intelligence covering a range of crucial metrics from booking intent to performance management.

William Cotter CEO @ Net Affinity

December 02, 2021, William occassionaly uses the

OTA Insights excel in the collation and assimilation of valuable data into intelligent dashboards that are particularly useful for rate shopping and parity intelligence which help the hotelier in making actionable revenue management decisions for their busines...

Alberto Recanatesi Market Manager @ Bookassist

November 29, 2021, Alberto occassionaly uses the

What does this product or service do well? There are mainly 2 aspects I appreciate in the OTA Insights product suites. a. The price comparator between the hotel official website and the OTAs. b. The most requested dates by destinations.

Ian Sloan VP Partnerships @ Avvio

November 29, 2021, Ian occassionaly uses the

OTA Insight have consistently led the way with their Rate , Parity and Revenue tools. All designed to help hotels make real-time decisions to help them compete against their comp set in what is an incredibly tough market.

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

OTA Insight business intelligence platform collects valuable PMS data into an easy-to-read visual dashboard with actionable insights allowing the hotelier to make fast and confident revenue decisions.

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

OTA Insight business intelligence platform collects valuable PMS data into an easy-to-read visual dashboard with actionable insights allowing the hotelier to make fast and confident revenue decisions.

Question:

What differentiates this product or service from the competition?

Answer:

The data quality of the products and constant innovation make it a great tool to work with. Multiple users can take advantage of their dashboard and/or reports, making it easy to manage the expectation of different stakeholders. The service provided by the team is also a big factor.

by Hugo Esteves (RM HUB) on December 13, 2021

See more answers (7)

Showing all answers to: "What differentiates this product or service from the competition?"

Nicolas Chavanes Director Technical Partner Success @ Mews

December 08, 2021, Nicolas has seen a demo of the

Data quality Advanced anomaly detection and automated integrity control ensure the industry's most accurate, complete and reliable data. Actionable insights Our easy-to-understand dashboard with real-time data and instant drill-down capabilities enables our cu...

Don Cronin Director of Product @ Bookassist

December 08, 2021, Don has seen a demo of the

The sheer breadth of data which OTA Insight provide is impressive and their array or visual interfaces provide a really, quick, easy, intuitive way for hoteliers to access and understand the intelligence & KPIs provided.

William Cotter CEO @ Net Affinity

December 02, 2021, William occassionaly uses the

A core strength of the OTA Insights offering is the breath and depth of their data coupled with accurate competitor intelligence which is hugely valuable for the hotelier. The simplicity of their dashboards belie the depth of intelligence underpinning their pr...

Alberto Recanatesi Market Manager @ Bookassist

November 29, 2021, Alberto occassionaly uses the

What differentiates this product or service from the competition? There are many good products in the hotel industry and OTA Insight is one of them. What makes them better than others is the support and strategic advice. It is thanks to this word of mouth tha...

Ian Sloan VP Partnerships @ Avvio

November 29, 2021, Ian occassionaly uses the

The OTA Insights team set themselves apart with their extensive market data from 1000's of hotels across different geographies. This coupled with their simple yet intuitive user interface makes for a great product that hotels can use and understand.,

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

The quality of data and accurate competitor comparison saves hoteliers a lot of time. To ensure seamless platform functionality OTA Insight has a dedicated customer service team that provides helpful advise across the globe.

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

The quality of data and accurate competitor comparison saves hoteliers a lot of time. To ensure seamless platform functionality OTA Insight has a dedicated customer service team that provides helpful advise across the globe.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Based on my experience with OTA Insight, if I have one advice to give to an hotelier, is that he really should subscribe this Product. In terms of Rateshopper, OTA Insight is a musht have for hoteliers.

by Hugo Esteves (RM HUB) on December 13, 2021

See more answers (7)

Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"

Nicolas Chavanes Director Technical Partner Success @ Mews

December 08, 2021, Nicolas has seen a demo of the

My best advice to a hotelier that considers using OTAInsight would be to get in contact with their expert and explain what they need so they can get the best recommendation from their team, they will be the best to help get the best set up

Don Cronin Director of Product @ Bookassist

December 08, 2021, Don has seen a demo of the

As mentioned before, OTA Insight provide a range of really insightful products including Market Insight, Rate Insight, Parity Insight and Revenue Insight without which you as a hotelier are operating 'blind'. If you do not avail of this intelligence then you ...

William Cotter CEO @ Net Affinity

December 02, 2021, William occassionaly uses the

Accurate data is critical to successful running of a business. An important factor to consider when using a platform like OTA Insights is to ensure that you look at the data frequently and constantly challenge it to ensure that your own bias's are not influenc...

Alberto Recanatesi Market Manager @ Bookassist

November 29, 2021, Alberto occassionaly uses the

OTA Insight is fully integrated with Bookassist and the combination within the products give to the hoteliers a unique suite to capture the demand, reduce cost of acquisitions and increase the direct revenue.

Ian Sloan VP Partnerships @ Avvio

November 29, 2021, Ian occassionaly uses the

Don't undervalue the data. I suspect that many hotels sign up to all of the services and use the data for one specific purpose. It is incredibly powerful data so make sure this is shared across all the teams that could benefit.

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

OTA Insight integrates with most of the partner platforms and systems saving hoteliers time to find the right information and focus on important business decisions. It's a right choice if you are looking for an easy-to-use, accurate and comprehensive data anal...

Anastassia Kravtsenko Event Marketing @ Oaky

December 16, 2019, Anastassia heard from clients about the

OTA Insight integrates with most of the partner platforms and systems saving hoteliers time to find the right information and focus on important business decisions. It's a right choice if you are looking for an easy-to-use, accurate and comprehensive data anal...

+ 5 recommend

Recommended by

Hugo Esteves Head of Commercial Strategy & RM @ RM HUB

Nicolas Chavanes Director Technical Partner Success @ Mews

Don Cronin Director of Product @ Bookassist

William Cotter CEO @ Net Affinity

Alberto Recanatesi Market Manager @ Bookassist

Show More (3)

Are you a consultant or vendor that recommends OTA Insight? Leave a recommendation

Features

Other

34/29 features

Forecasting & budgeting
Automated data gathering & integration
Dashboarding & data visualization
Business intelligence & analytics
Revenue pacing
Sales team productivity tracking
Business & marketing plans
Multi-property management
Corporate & Travel Agency Account Tracking

Opens BI to more than just revenue management team by allowing tool to track corporate and travel agency accounts.
Communication and Collaboration Tools
Analytics dashboard
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.
Centralized user & role management
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Other Income Forecasting, Reporting & Analysis

Other Income Forecasting / ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. / allows hotels to accurately forecast total revenue Other Income Reporting & Analysis / ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Net Revenue KPIs
Distribution Cost Analytics
Room & rate type filtering
Quick rate shopping filters
Metasearch connectivity
Multi-property consolidation
In-app support
Custom dashboards
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.
Multi-property Management
Analytics dashboard
Metasearch connectivity
Vacation Rental Rate Intelligence
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.

Want to go behind the scenes and see how OTA Insight (Revenue Insight) works?

Clients & references

Revenue Insight has helped us slash the time we spend on reporting, leaving us more chances to dive deeper into the data and better understand our property's overall performance."

Will Jordan Corporate Revenue Manager at the Wythe Hotel

"We needed to get past the onslaught of cancellations and focus on identifying new customers. With Revenue Insight, we have the flexibility to immediately separate and understand what booking behaviou...

David Gill Director of Revenue Managment at the Silverado Resort and Spa