Ranked #5 out of 35 in Central Reservations Systems
Busy Rooms’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreThe Busy Rooms CRS platform sits at the core of some of the world’s leading hotel and resort groups, tour operators, management companies, and destination organizations. The Busy Rooms platform offers an adaptable, brandable, and scalable cloud-based Central Reservation System designed to be the control center for our clients’ daily sales, marketing, operational, and revenue management activ...
We Believe Technology Should Support Hospitality! To allow flexibility for all our users we offer a scalable, customizable, and modular approach with an option...
98% recommend
Commercial Director
Very user friendly, flexible, good functionalities, integrated modules to pick & chose from, generally very good customer service
Sales & Marketing Executive Admin Assistant from Resorts
Dear Busy Rooms Management, On behalf of the hotel Management, I would like to pass our special thanks for the great support extended to us along the past years. I have taken over the channel manager from my colleagues s...
Sales & Marketing Executive Admin Assistant from Resorts
Nothing, you are just perfect , you do not really need to change anything, great team work, great support , the best ever
Management from Resorts
The implementation was very lengthy - it turned out that the sales department was probably a bit faster than the affected departments behind it... Better planning and more open communication would have been desirable.
Direcor of Sales from Boutiques
The only current thing that could be improved would be our website layout, which is actually in the process of being update. We have seen the preview and are very excited to see the final outcome. Over all Busy Rooms doe...
What does this product or service do well?
It´s a easy to use nice designed product with a lot of functionality. The people I met in this company and deal with are uncomlicated, accesable honest an trustwothy. "No Bullshit" is more then a marketing claim. It´s what I experience since more then 10 Years dealing with these guys.
by Alexander Liebig (HTE Hotel Tech Experts) on June 08, 2022
See more answers (3)What differentiates this product or service from the competition?
For once it is very easy to use, and very nice designed. It offers a lot more functionality then many of the competitors. Unfortenately everyone can claim to be a CRS but many are not more then a IBE & Channel Manager. Product & people are very open and open to connect even with competitor. There is...
by Alexander Liebig (HTE Hotel Tech Experts) on June 08, 2022
See more answers (3)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Since thisis a product with a lot of functionality and not in the low end pricewhise you schoud ensure that you or your staff works properly with the product to get them maximum possible out of it .
by Alexander Liebig (HTE Hotel Tech Experts) on June 08, 2022
See more answers (3)Disconnect from legacy systems. Connect to the Pegasus CRS.
Customizable integrated reservation solutions that support the entire guest booking cycle
Drive demand, increase direct bookings, and centralize management.
This vendor is 90% below the category average..
This vendor has fewer recent reviews than average compared to other top Central Reservations Systems providers. It is advised that you ask for recent references before proceeding.
June 27, 2022
Management from Resorts in Luzern (Switzerland)
Busy-rooms was a good solution for our specific needs from the beginning. We are very grateful to the support for the excellent contact and the fast response time. Our needs are taken seriously and many w...
The implementation was very lengthy - it turned out that the sales department was probably a bit faster than the affected departments behind it... Better planning and more open communication would have be...
June 13, 2022
Office Manager from Luxury Hotels in Sinzig (Germany)
Whether managing director, employee in sales or customer service - I have not experienced such competent service as well as advice, assistance, speed at any other company - TOP! The software itself is fas...
I couldn't find any problems / bugs worth mentioning - if they did, they were always fixed & well explained at the same time!
June 07, 2022
Direcor of Sales from Boutiques in Santa Barbara (United States of America)
*Always available when assistance is needed*Very rarely do we have any system issues, and when we do it is quickly addressed *Flexible & understanding to our needs.
The only current thing that could be improved would be our website layout, which is actually in the process of being update. We have seen the preview and are very excited to see the final outcome. Over al...
May 25, 2022
Sales & Marketing Executive Admin Assistant from Resorts in (Egypt)
Dear Busy Rooms Management, On behalf of the hotel Management, I would like to pass our special thanks for the great support extended to us along the past years. I have taken over the channel manager from...
Nothing, you are just perfect , you do not really need to change anything, great team work, great support , the best ever
January 13, 2020
Commercial Director
Very user friendly, flexible, good functionalities, integrated modules to pick & chose from, generally very good customer service
Sometimes customer service takes longer than usual, but this is not the rule.
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Office Manager from Luxury Hotels
Whether managing director, employee in sales or customer service - I have not experienced such competent service as well as advice, assistance, speed at any other company - TOP! The software itself is fast, easy to under...