Ranked 2 (out of 33) in Central Reservations Systems
Central Reservations Systems
Booking Engine & Central Reservation System
Ranked #2 out of 33 in Central Reservations Systems
GuestCentric’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreSimplified and fully integrated solutions to generate direct reservations, manage inventory, and measure revenue. Keep all your reservations in one simplified interface, and watch the direct bookings pour in with our conversion-driven booking engine trusted. If it works for Ritz Paris, it can work for you too!
94% recommend
Owner from Other
They have a great Central Reservations System. Lots of bells and whistle for larger properties. However, being a one room property really didn't need all of that. I can tell that there are quite a few hotels that li...
GM from City Center
Service is outstanding and of capital importance to me. This was one of the main reasons to choose guestcentric systems as our tech partner for CRS booking engine and web developers.
Owner from Boutique
The company is always evolving and updating with digital trends, keep it up!
Sales Manager from Boutique
Nothing to add, we are pretty happy to have GuestCentric as partners, anything we need done is done in due time and everything works pretty flawlessly.
Office and Marketing Assistant from Boutique
I don't have anything to point out. I've been working with GuestCentric for a while and couldn't be happier about their services.
GuestCentric hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsDisconnect from legacy system limitations. Connect to the Pegasus CRS.
Customizable integrated reservation solutions that support the entire guest booking cycle
Drive demand, increase direct bookings, and centralize management.
This vendor is 68% below the category average..
This vendor has fewer recent reviews than average compared to other top Central Reservations Systems providers. It is advised that you ask for recent references before proceeding.
September 02, 2021
Owner from Villas in Travancinha (Portugal)
excellent value for money excellent customer service excellent website design very reliable service Custom-made service always try to meet the client, great flexibility a personal service is possib...
It would be perfect if they could make the website back office more user friendly It really is a good solution
June 07, 2021
CRM from Airport/ conference in Ponta Delgada (Portugal)
Great support team! They are all very helpful and clear. Very short time span between asking for help and receiving the answer from them :)
Right now, I think nothing. The Team porformance is one of the best things they have. Deffinitely recommend their support.
June 04, 2021
GM from City Center in Lisbon (Portugal)
Service is outstanding and of capital importance to me. This was one of the main reasons to choose guestcentric systems as our tech partner for CRS booking engine and web developers.
Still too soon to report items to improve, but I don’t expect much to complain about over the next few years.
May 13, 2021
sales & revenue from City Center in Santo Tirso (Portugal)
the cliente support/ the persons who allways help me with my questions / they are very kind and professional .
I think there´s nothing that I can say to improve , until now everything is very so professional and intuitive.
April 19, 2021
Frontoffice Clerk/Recepcionist from Boutique in Alvados - Portugal (Portugal)
GuestCentric's platform is intuitive, easy to work with and the Support Team is excelent and dedicated to their customers. A response is very quick and helpful.
The layout of the Booking Engine could be a little more appealing, and even though the pop up about the latest reservations is needed, it is very anoying for the guest that try to make a reservation.
January 11, 2021
Manager from Villas in Travancinha (Portugal)
High proficiency team Excellent website design Excellent customer care the proficiency of the booking engine It is a very complete solution that allow a small unit to have an excellent presence in th...
The high proficiency team helped us with the customization of most of our needs. The only one that is not solved yet is the need to allow bookings with different room types simultaneously.
GuestCentric hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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Screen Pilot
COO from Boutique
BE - user friendly and appealing. Very complete CRS - very easy to connect and a lot of options for reservations and tracking Agency - amasing service, very good reporting and analysis