OTA Insight (Rate Insight)

Ranked 1 (out of 30) in Rate Shopping & Market Intelligence

Rate Shopping & Market Intelligence

Make smarter pricing decisions. Get real-time rate intelligence with the industry’s leading hotel ...

Ratings Snapshot

Certificate of Excellence
Read 631 reviews
96%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 30 in Rate Shopping & Market Intelligence

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

OTA Insight has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Branded Hotels 130 verified reviews
    96%
  • Luxury Hotels 102 verified reviews
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  • City Center Hotels 86 verified reviews
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  • Boutiques 62 verified reviews
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  • Resorts 49 verified reviews
    96%
  • Bed & Breakfast & Inns 31 verified reviews
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  • Limited Service & Budget Hotels 26 verified reviews
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  • Extended Stay & Serviced Apartments 23 verified reviews
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  • Airport/Conference Hotels 18 verified reviews
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  • Hostels 8 verified reviews
    90%
  • Motels 8 verified reviews
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  • Vacation Rentals & Villas 3 verified reviews
    97%
  • Casinos 3 verified reviews
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OTA Insight (Rate Insight) Overview

OTA Insight (Rate Insight) Overview

Rate Insight provides real-time rate intelligence information on your competitors’ complete pricing strategy. Featuring granular insights on competitors’ rates, ranking, reputation, and OTB occupancy, Rate Insight empowers hotel partners with relevant datasets.

About OTA Insight View website

Founded in 2012 | Headquarters in United Kingdom | 248 employees

OTA Insight is widely recognized as the leader in hospitality business intelligence, empowering hoteliers to deliver smarter revenue, distribution and marketing...

Other Products by OTA Insight

Integrates with

  • Revenue Management Systems
  • Business Intelligence
  • Central Reservations Systems
Browse integrations (53 verified)

What customers love about OTA Insight (Rate Insight)

Like 96% recommend

Cluster Revenue Manager from Branded Hotels in London (United Kingdom)

Extremely easy to use, quick and efficient. The live shopping is definitely something the market was missing. OTA Insight is doing my job 100 times easier. The current market is constantly changing and the previous rate ...

Revenue Manager from Boutiques in Johannesburg (South Africa)

I am a huge fan of many features like: live shop ,events calendar and even a parity tool with B2B AND B2C. Its a very user friendly software, not very complicated and easy to learn. Its a daily must have software for re...

General Manager from Boutiques in Bruxelles (Belgium)

It's very easy to use and give important information on market demand and prices. It will give you the opportunity to react and adapt your strategy if required. The layout is well done which help you to spot opportunitie...

Revenue Manager from Boutiques in Barcelona (Spain)

The rate shopper is very easy to use and fast to upload new data information. The parity report and the reviews positioning are also very useful. Implementation is easy and fast. I highly recommend this product, it's rea...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

OTA Insight helps you to make better decisions by giving accurate data on your competitors – including past and future data. , It helps hoteliers to understand and action on your market and competitors set.

by Tatiana Taylor (IDeaS) on December 15, 2021

See more answers (17)
Question:

What differentiates this product or service from the competition?

Answer:

The quality of data provided by OTA Insight is outstanding. Provides real time data, which is simple but yet intuitive and very user friendly. It gives you details not only by room type but by length of stay.

by Tatiana Taylor (IDeaS) on December 15, 2021

See more answers (17)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

OTA Insight can give you insights on competitors and has great connectivity with several partners. Keeping you on informed of what is happening in the market. Its a easy-to-use and accurate tool which can help you understand the market.

by Tatiana Taylor (IDeaS) on December 15, 2021

See more answers (17)
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+ 15 recommend
Recommended by Show More (13)

Features

Want to go behind the scenes and see how OTA Insight (Rate Insight) works?

Clients & references

References & testimonials

Testimonial avatar
The variety of the rate shops and the diversion that it has is crucial. Not only do I have the possibility to shop between refundable and non-refundable rates so the lowest possible or my BAR so that...
Tim Brown Revenue Manager at the Sandton
Testimonial avatar
Since using Rate Insight by OTA Insight, our revenue and reservations team have drastically improved their efficiency, completing tasks an estimated 60% faster.
Aashish Trivedi Group Director of Revenue at the Fusion

Featured partners

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Case studies

Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • United States of America
  • Russian Federation
  • Spain
  • United Kingdom
  • Poland
  • Thailand
  • Canada
  • Italy
  • France

631 Verified OTA Insight Reviews

Likelihood to Recommend
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February 12, 2022

OTA Insight (Rate Insight) Review: Very helpful tool!

General Manager from Hostels in Lake Village (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

I can see what hotels in my market rates are to compare mines to, also see what invents that might be in my area.

What do you dislike or think could be improved?

I have no complaints; I really think that this is a great tool to use as a market strategy for competing properties.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

January 19, 2022

OTA Insight (Rate Insight) Review: Best Product out there.

Owner/Director from Boutiques in Kingston (Canada)

Recommend 10/10
Full blue star
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What do you like most?

Best service, product delivery and ease of use. This product is timely and has exactly what you need to make smart, strategic pricing decisions for your property. I like that I can do real time shopping w...

What do you dislike or think could be improved?

Number of "brand.com" sites able to be shopped and number of PMS integrations available to link to. Smaller markets have smaller hotels that perhaps use booking engines that aren't able to be shopped at t...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 22, 2021

OTA Insight (Rate Insight) Review: Powerful dashboards with real time data

Commercial Manager from Branded Hotels in (United Kingdom)

Recommend 10/10
Full blue star
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What do you like most?

1. The data can be shopped in real time which make it more relevant to decision making 2. It has very good integration capability with most systems. Integration with IDeaD G3 is seamless and very quick t...

What do you dislike or think could be improved?

Its not possible to aggregate multiple days to analysis trend over time. You have to do analysis by day which is not ideal if you are managing portfolio of hotels. But I am told this is under development ...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
n/a

December 21, 2021

OTA Insight (Rate Insight) Review: Easy Quick Tools

Distribution Manager from Other in San Clemente (United States of America)

Recommend 9/10
Full blue star
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Half blue star

What do you like most?

The OTA Rate and Parity Insight tools are very intuitive and offer up to the minute data so we can always keep on top of the market. The market demand data is a quick easy way to anticipate daily demand ...

What do you dislike or think could be improved?

We're always looking for ways to "catch" white label sites that are publishing rates that should be completely opaque. I k now there was a shop/book option for a while but I believe it was being done by ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 17, 2021

OTA Insight (Rate Insight) Review: Great Past and Future Benchmarking

Asset Manager from Other in Pozuelo de Alarcón (Spain)

Recommend 10/10
Full blue star
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What do you like most?

Our company runs +40 hotels of very different types and categories, with sea side hotels and urban hotels, traditional and all inclusive... so we find OTA Insight extremely useful for all of them, especia...

What do you dislike or think could be improved?

I would like to access the rates on the dates where there is "sold out" from the past, at least it would be interesting to see the last published rates before the hotel sold out, this is especially import...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 17, 2021

OTA Insight (Rate Insight) Review: Great tool, constantly being upgraded to feature latest trends

Corporate Revenue Manager from Branded Hotels in (United Kingdom)

Recommend 9/10
Full blue star
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Full blue star
Half blue star

What do you like most?

- Great Customer Service for both Corporate and end users - response is within minutes - Continuous upgrade to the tool, improving its capabilities to feature latest trends - Unlimited shops of multiple...

What do you dislike or think could be improved?

It would be great if Rate shops could be refreshed more frequently without the need of a live shop. Another suggestion would be to develop a solution to map Room Types to each hotel's Room configuration t...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

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Popular OTA Insight (Rate Insight) Integrations

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