OTA Insight (Rate Insight)

Ranked 1st (out of 29) in Rate Shopping & Market Intelligence

Rate Shopping & Market Intelligence

OTA Insight empowers hoteliers to make smarter revenue, distribution and marketing decisions through...

Ratings Snapshot

Certificate of Excellence
Read 346 reviews
96%
Recommend
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HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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OTA Insight (Rate Insight) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 29 in Rate Shopping & Market Intelligence

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.8/5
Customer support
4.8/5
Verified Customer Support

OTA Insight has opened its internal systems to

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OTA Insight (Rate Insight) Overview

Top Alternative: SiteMinder (Insights)

OTA Insight (Rate Insight) Overview

OTA Insight's user-friendly and flexible data intelligence solutions help the hospitality industry to visualise and leverage its data.  Our core aim is to provide our customers with simple-to-understand, real-time and actionable data that enables them to decide on the right price and sell their rooms in the right place. Rate Insight "Make smarter pricing decisions." An easy-to-use platform for s...

About OTA Insight

Founded in 2012 | Headquarters in United Kingdom | 165 employees

OTA Insight empowers hoteliers to make smarter revenue and distribution decisions through its market-leading suite of cloud-based business intelligence solution...

Integrates with

  • Revenue Management Systems
  • Business Intelligence
  • Central Reservations Systems
Browse integrations (44 verified)

Pros & Cons

Like 96% recommend

Room Division Manager from Boutique

OTA Insight is simply the best tool ever! It helps us defining our price strategy and especially in these though times, we could not do without it. The system is easy to understand and to use but the customer care is al...

Director of Revenue from Boutique

The right tool for hotel to track pick-up from different lead time, market demand, hotel performance next 365 days and comparison against any specific historical data. User friendly, accurate data at real time and can ac...

Group Distribution Manager from Serviced Apartment

Daily parity reports due to clear summary of channels that are causing issues.

Area Director of Revenue Management from Branded

It would be great if point of sale option in also incorporated in the tool in the future product upgrades

General Manager from Boutique in Bruxelles (Belgium)

Limited to rate shopping and demand calendar, which means that you might need another software to guide you in your pricing strategy.

Corporate revenue Manager from City Center

If you could be connected to the PMS and become a RMS, you would still the market share of Ideas and EZRMS easily, and save Revenue Manager plenty of Time

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

We use Rate Insight as a partner solution for our RMS and are extremely happy with their data accuracy and real-time information. Also, we found it very easy to integrate their data to our system, as they have provided quite a detailed and easy to read API.

by Anatoly Burdakov (hotellab.io) on December 14, 2020

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

As a startup company in the hospitality industry, we found OTA Insight as a company and their products to be one of the most open and accessible for partnership throughout large cooperations. Thus, their team is great to work with

by Anatoly Burdakov (hotellab.io) on December 14, 2020

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would suggest to sign with all their newsletters and materials at first, in order to understand what their products have to offer. Then schedule a demo with their manager and describe all the needs as a hotelier you might need within revenue management side, and they will consult you on the exact ...

by Anatoly Burdakov (hotellab.io) on December 14, 2020

See more answers (5)
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+ 3 recommend
Recommended by Show More (1)

OTA Insight Alternatives

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GETTING STARTED

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Features

  • Room & rate type filtering
  • Quick rate shopping filters
  • Multi-property consolidation
  • In-app support
  • Custom dashboards
  • Multi-property Management
  • Vacation Rental Rate Intelligence
  • Metasearch connectivity
  • Analytics dashboard
  • Open API
  • Room Rate Comparison
  • Rate Intelligence
  • Performance Reporting

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Russia
  • Spain
  • Thailand
  • Hungary
  • Poland
  • France
  • Azerbaijan
  • Czechia

346 Verified OTA Insight Reviews

Likelihood to Recommend
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This vendor has fewer recent reviews than average compared to other top Rate Shopping & Market Intelligence providers. It is advised that you ask for recent references before proceeding.

Jul 02, 2021

OTA Insight (Rate Insight) Review: Amazing Tool

Revenue Manager from Branded in (Egypt)

Recommend 10/10
Full blue star
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What do you like most?

It can help to understand where do we stand and what action can be taken for a particular period and strategy

What do you dislike or think could be improved?

I think I need to dig more about all features in order to be able to give a fair answer, however, at the moment all is super!

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Jun 15, 2021

OTA Insight (Rate Insight) Review: Director Revenue Management

Director Revenue Management from Airport/ conference in (Egypt)

Recommend 9/10
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What do you like most?

Rate comparison report weekly and daily and meals vs room only ,showing the room type on the system vs competitions

What do you dislike or think could be improved?

System error with reading the wrong value ,reading wrong promotions while is closed, website sometimes is very slow when running live report

Customer support
3.5
Ease of Use
3.5
Value for money
3.5
Implementation
3.5

Jun 11, 2021

OTA Insight (Rate Insight) Review: Very easy to use, great insight, up to date information adaptable to my needs

Asset Manager from Other in (Spain)

Recommend 10/10
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What do you like most?

> clear trend spotting > excellent daily reports to stay up to date and alert > interesting insight to demand in the market

What do you dislike or think could be improved?

when looking back especially, but also forward, when the comp hotel is sold out, cannot always access the data as it comes up as "sold" or "not available"... would be interesting to save the data as last ...

Customer support
4.5
Ease of Use
4.5
Value for money
4
Implementation
5

May 24, 2021

OTA Insight (Rate Insight) Review: We can easily identify the opportunities and make necessary correction

VP - Revenue Management and Distribution Channel from Resort in (Indonesia)

Recommend 10/10
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What do you like most?

The benefits is firstly the data that the system generated for us so that we can adjust our strategy to leverage revenue

What do you dislike or think could be improved?

The dashboard of the disparity report, the look can be made more interesting. I think would be good we can be connected to the respective channels if action need to be taken

Customer support
5
Ease of Use
4.5
Value for money
3.5
Implementation
3.5

May 04, 2021

OTA Insight (Rate Insight) Review: Excellent Product

Director of Revenue Optimization from City Center in New Delhi (India)

Recommend 10/10
Full blue star
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What do you like most?

The seamless and efficient navigation. Also the easy to access information dashboards are very handy while reviewing the data on a day to day basis.

What do you dislike or think could be improved?

OTA Insight has tried to work on excellent features that provides easy to access information. I could not think of anything further to improve as of now.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Apr 27, 2021

OTA Insight (Rate Insight) Review: Accuracy

Revenue Manager from City Center in Athina (Greece)

Recommend 10/10
Full blue star
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What do you like most?

Rate parity functionality help and improve our revenue strategy Coherence rate shopping functionality assist us to following the market efficiently.

What do you dislike or think could be improved?

The events and calendar can be more accurate as well as the demand of the market. Nationality and feeder market will be very helpful.

Customer support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
n/a

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

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Popular OTA Insight (Rate Insight) Integrations

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