OTA Insight (Rate Insight)

Ranked 1 (out of 29) in Rate Shopping & Market Intelligence

Rate Shopping & Market Intelligence

OTA Insight empowers hoteliers to make smarter revenue, distribution and marketing decisions through...

Ratings Snapshot

Certificate of Excellence
Read 346 reviews
96%
Recommend
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HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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OTA Insight (Rate Insight) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 29 in Rate Shopping & Market Intelligence

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

OTA Insight has opened its internal systems to

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OTA Insight (Rate Insight) Overview

Top Alternative: SiteMinder (Insights)

OTA Insight (Rate Insight) Overview

OTA Insight's user-friendly and flexible data intelligence solutions help the hospitality industry to visualise and leverage its data.  Our core aim is to provide our customers with simple-to-understand, real-time and actionable data that enables them to decide on the right price and sell their rooms in the right place. Rate Insight "Make smarter pricing decisions." An easy-to-use platform for s...

About OTA Insight

Founded in 2012 | Headquarters in United Kingdom | 165 employees

OTA Insight empowers hoteliers to make smarter revenue and distribution decisions through its market-leading suite of cloud-based business intelligence solution...

Integrates with

  • Reporting & Accounting Software
  • Booking Engine
  • Business Intelligence
Browse integrations (46 verified)

Pros & Cons

Like 96% recommend

Revenue Director from Resort

Public rate within comp set with market demand (In most cases) Rate Parity is workable to check the wholesale rates shown on the public channels.

Cluster Revenue Manager from Resort

User friendly, colour coded that helps identify key data along with great rate shop flexibility for LOS+ shops and various channels. Key feature also is the rate evolution feature.

General and Sales Manager from Boutique

Its an easy to use system which shows me how my strategy and pricing can be improved, how and what my competitors are doing, which evil OTA is undercutting my rates and generally it reduces about 3h of my daily work - a...

Director of Sales from Boutique

In the part of "rates" there should be the possibility that there is a Smart Compset as it is in market insight

E-Commerce and Revenue Analysis Manager from Resort

From my point of view, I'm very happy with all module in OTA insight. The point I want to see the improvement are: - It would be great if we are able to schedule "Refreshing rate shopping" time - For the Raking, would...

Group Revenue Manager from Resort

In Revenue Insight: - Granular data per day in the BI visually easy to see to help for strategic and tactical decisions. - Room type booked vs stayed - Track of ancillary, F&B and total revenue % and revpar figures In ...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

OTA Insight is a perfect solution to get a good overview about the Rates from the competitors. Its easy to use and with the direct integration into RateBoard we can offer our customers great advanced features.

by Daniela Haid (RateBoard) on August 12, 2021

See more answers (6)
Question:

What differentiates this product or service from the competition?

Answer:

They offer a set of professional hotel industry’s data on different Channels. The live refreshed rates keeps the Hotel up to date on the actual Market situation. Within a 24/7 Support you get an excellent service.

by Daniela Haid (RateBoard) on August 12, 2021

See more answers (6)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Especially in this dynamic times it is really important to keep track on your competitors and to know whats going on, on the market. Within this data OTA Insight helps you to take better distribution and marketing decisions.

by Daniela Haid (RateBoard) on August 12, 2021

See more answers (6)
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+ 4 recommend
Recommended by Show More (2)

OTA Insight Alternatives

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GETTING STARTED

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Features

  • Room & rate type filtering
  • Quick rate shopping filters
  • Multi-property consolidation
  • In-app support
  • Custom dashboards
  • Multi-property Management
  • Vacation Rental Rate Intelligence
  • Metasearch connectivity
  • Analytics dashboard
  • Open API
  • Room Rate Comparison
  • Rate Intelligence
  • Performance Reporting

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Russia
  • Spain
  • Thailand
  • Hungary
  • Poland
  • France
  • Azerbaijan
  • Czechia

346 Verified OTA Insight Reviews

Likelihood to Recommend
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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Rate Shopping & Market Intelligence providers. It is advised that you ask for recent references before proceeding.

July 02, 2021

OTA Insight (Rate Insight) Review: Amazing Tool

Revenue Manager from Branded in (Egypt)

Recommend 10/10
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What do you like most?

It can help to understand where do we stand and what action can be taken for a particular period and strategy

What do you dislike or think could be improved?

I think I need to dig more about all features in order to be able to give a fair answer, however, at the moment all is super!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

June 15, 2021

OTA Insight (Rate Insight) Review: Director Revenue Management

Director Revenue Management from Airport/ conference in (Egypt)

Recommend 9/10
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What do you like most?

Rate comparison report weekly and daily and meals vs room only ,showing the room type on the system vs competitions

What do you dislike or think could be improved?

System error with reading the wrong value ,reading wrong promotions while is closed, website sometimes is very slow when running live report

Customer Support
3.5
Ease of Use
3.5
Value for money
3.5
Implementation
3.5

June 11, 2021

OTA Insight (Rate Insight) Review: Very easy to use, great insight, up to date information adaptable to my needs

Asset Manager from Other in (Spain)

Recommend 10/10
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What do you like most?

> clear trend spotting > excellent daily reports to stay up to date and alert > interesting insight to demand in the market

What do you dislike or think could be improved?

when looking back especially, but also forward, when the comp hotel is sold out, cannot always access the data as it comes up as "sold" or "not available"... would be interesting to save the data as last ...

Customer Support
4.5
Ease of Use
4.5
Value for money
4
Implementation
5

May 24, 2021

OTA Insight (Rate Insight) Review: We can easily identify the opportunities and make necessary correction

VP - Revenue Management and Distribution Channel from Resort in (Indonesia)

Recommend 10/10
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What do you like most?

The benefits is firstly the data that the system generated for us so that we can adjust our strategy to leverage revenue

What do you dislike or think could be improved?

The dashboard of the disparity report, the look can be made more interesting. I think would be good we can be connected to the respective channels if action need to be taken

Customer Support
5
Ease of Use
4.5
Value for money
3.5
Implementation
3.5

May 04, 2021

OTA Insight (Rate Insight) Review: Excellent Product

Director of Revenue Optimization from City Center in New Delhi (India)

Recommend 10/10
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What do you like most?

The seamless and efficient navigation. Also the easy to access information dashboards are very handy while reviewing the data on a day to day basis.

What do you dislike or think could be improved?

OTA Insight has tried to work on excellent features that provides easy to access information. I could not think of anything further to improve as of now.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

April 27, 2021

OTA Insight (Rate Insight) Review: Accuracy

Revenue Manager from City Center in Athina (Greece)

Recommend 10/10
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What do you like most?

Rate parity functionality help and improve our revenue strategy Coherence rate shopping functionality assist us to following the market efficiently.

What do you dislike or think could be improved?

The events and calendar can be more accurate as well as the demand of the market. Nationality and feeder market will be very helpful.

Customer Support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
n/a

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

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Popular OTA Insight (Rate Insight) Integrations

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