OTA Insight (Rate Insight)

Ranked 1 (out of 31) in Rate Shopping & Market Intelligence

Rate Shopping & Market Intelligence

Make smarter pricing decisions. Get real-time rate intelligence with the industry’s leading hotel ...

Ratings Snapshot

Certificate of Excellence
Read 696 reviews
96%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 31 in Rate Shopping & Market Intelligence

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

OTA Insight has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Branded Hotels 250 verified reviews
    96%
  • Luxury Hotels 130 verified reviews
    96%
  • City Center Hotels 126 verified reviews
    97%
  • Bed & Breakfast & Inns 95 verified reviews
    96%
  • Resorts 85 verified reviews
    96%
  • Boutiques 82 verified reviews
    97%
  • Limited Service & Budget Hotels 53 verified reviews
    96%
  • Airport/Conference Hotels 28 verified reviews
    95%
  • Extended Stay & Serviced Apartments 27 verified reviews
    96%
  • Hostels 16 verified reviews
    91%
  • RV Parks & Campgrounds 12 verified reviews
    95%
  • Motels 9 verified reviews
    89%
  • Vacation Rentals & Villas 8 verified reviews
    95%
  • Casinos 4 verified reviews
    98%

OTA Insight (Rate Insight) Overview

OTA Insight (Rate Insight) Overview

Rate Insight provides real-time rate intelligence information on your competitors’ complete pricing strategy. Featuring granular insights on competitors’ rates, ranking, reputation, and OTB occupancy, Rate Insight empowers hotel partners with relevant datasets.

About OTA Insight View website

Founded in 2012 | Headquarters in United Kingdom | 248 employees

OTA Insight is widely recognized as the leader in hospitality business intelligence, empowering hoteliers to deliver smarter revenue, distribution and marketing...

Other Products by OTA Insight

Integrates with

  • Revenue Management Systems
  • Business Intelligence
  • Central Reservations Systems
Browse integrations (57 verified)

What customers love about OTA Insight (Rate Insight)

Like 96% recommend

Cluster Revenue Manager in London (United Kingdom)

Extremely easy to use, quick and efficient. The live shopping is definitely something the market was missing. OTA Insight is doing my job 100 times easier. The current market is constantly changing and the previous rate ...

Revenue Manager in Johannesburg (South Africa)

I am a huge fan of many features like: live shop ,events calendar and even a parity tool with B2B AND B2C. Its a very user friendly software, not very complicated and easy to learn. Its a daily must have software for re...

General Manager in Bruxelles (Belgium)

It's very easy to use and give important information on market demand and prices. It will give you the opportunity to react and adapt your strategy if required. The layout is well done which help you to spot opportunitie...

Revenue Manager in Barcelona (Spain)

The rate shopper is very easy to use and fast to upload new data information. The parity report and the reviews positioning are also very useful. Implementation is easy and fast. I highly recommend this product, it's rea...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Easy to use system, with an intuitive and engaging dashboard. Rate Insight provides real-time rate intelligence information on competitors’ which allows properties to make smarter pricing decisions. The customer support is also top notch.

by Kerem Sezer (HotelRunner) on December 01, 2022

See more answers (19)
Question:

What differentiates this product or service from the competition?

Answer:

In addition to the great platform the strong level of support is what really differentiates OTA Insights . Everyone from the support staff to the account and partner account management team is responsive and knowledgeable.

by Kerem Sezer (HotelRunner) on December 01, 2022

See more answers (19)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Try and get the most out of all the data available on the platform. Also be sure to share the data, info and relevant targets with all hotel staff to give them all an insight and to make them feel more engaged.

by Kerem Sezer (HotelRunner) on December 01, 2022

See more answers (19)
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+ 17 recommend
Recommended by Show More (15)

Features

Competitor Tracking & Benchmarking

4/5 features

Parity Monitoring

4/5 features

Data Granularity

4/5 features

Performance Reporting & Analytics

4/5 features

Other

3/3 features

Want to go behind the scenes and see how OTA Insight (Rate Insight) works?

Clients & references

References & testimonials

Testimonial avatar
The variety of the rate shops and the diversion that it has is crucial. Not only do I have the possibility to shop between refundable and non-refundable rates so the lowest possible or my BAR so that...
Tim Brown Revenue Manager at the Sandstone Goods + Trading
Testimonial avatar
Since using Rate Insight by OTA Insight, our revenue and reservations team have drastically improved their efficiency, completing tasks an estimated 60% faster.
Aashish Trivedi Group Director of Revenue at the Fusion

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • United States of America
  • Russian Federation
  • Spain
  • Thailand
  • United Kingdom
  • Italy
  • Poland
  • Canada
  • United Arab Emirates

696 Verified OTA Insight Reviews

Likelihood to Recommend
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December 04, 2022

OTA Insight (Rate Insight) Review: Easy to use and affordable platform

Revenue Manager from City Center Hotels in Lisboa (Portugal)

Recommend 8/10
Full blue star
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Empty blue star

What do you like most?

For us the best rate shopper in the market. Easy to use, affordable, always with updates and developments. Totally recommended.

What do you dislike or think could be improved?

In our case, it is still missing a PMS integration, because our PMS is not one of the most knowed.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 03, 2022

OTA Insight (Rate Insight) Review: Key to Hotel's Success

General Manager from Bed & Breakfast & Inns in T'bilisi (Georgia)

Recommend 8/10
Full blue star
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Empty blue star

What do you like most?

Rate Shopping, Calendar, Fast Synchronization, Visibility, Database, Design. It helps business coordinate well with the sales team and maximize the revenue.

What do you dislike or think could be improved?

It must be more affordable in terms of pricing, this will allow more hotels to participate and use the services.

Customer Support
5
Ease of Use
4
Value for money
3
Implementation
n/a

December 03, 2022

OTA Insight (Rate Insight) Review: Great service and great results

Owner from Bed & Breakfast & Inns in Paris (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

I love the customer service I’ve received, and also the product has been very useful! I look forward to seeing updated info each day to navigate my business based on trends!

What do you dislike or think could be improved?

Not much at all, but I would say that it’d be helpful to have some more reports that’d be able to help forecast future business

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 03, 2022

OTA Insight (Rate Insight) Review: Save my time

Rev Manager from City Center Hotels in Shinjuku City (Japan)

Recommend 9/10
Full blue star
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Full blue star
Half blue star

What do you like most?

Only one click I could analyze data with Revenue Insight. Just wait one minute, I could find competitor's rate and find area's demand with Rate Insight.

What do you dislike or think could be improved?

It would be great if you could include DAYUSE revenue to total amount. As for now I could not use this data for the hotel's report documents as the amount revenue not equal to PMS.

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

December 02, 2022

OTA Insight (Rate Insight) Review: Superb customer service

Senior Revenue Manager from Other in Phoenix (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Every interaction with the support staff is effortless. The team is extremely easy to reach using the chat box, and the help I need is provided almost immediately. With my workload stretched to the max ri...

What do you dislike or think could be improved?

Nothing needs to be improved regarding staff interaction. Everyone I've interacted with is knowledgeable, helpful, friendly and eager to help. The only thing I can think of that could possibly improve the...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 02, 2022

OTA Insight (Rate Insight) Review: The perfect partner for Muralto online strategy

Property Manager from Extended Stay & Serviced Apartments in Madrid (Spain)

Recommend 10/10
Full blue star
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What do you like most?

Easy to use, updated and relevant information in a glance. Personalized set up to get the appropriate date for our property.

What do you dislike or think could be improved?

Our property management system is the core of our business and an integration between both systems would be a plus in our daily task.

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

Recent press releases

Resources & reports

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Popular OTA Insight (Rate Insight) Integrations

View all (57 OTA Insight Integrations)