OTA Insight (Rate Insight)

Ranked 1 (out of 33) in Rate Shopping & Market Intelligence

Rate Shopping & Market Intelligence

Make smarter pricing decisions. Get real-time rate intelligence with the industry’s leading hotel ...

Ratings Snapshot

Certificate of Excellence
Read 923 reviews
96%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 33 in Rate Shopping & Market Intelligence

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

OTA Insight has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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OTA Insight (Rate Insight) Overview

OTA Insight (Rate Insight) Overview

Rate Insight provides real-time rate intelligence information on your competitors’ complete pricing strategy. Featuring granular insights on competitors’ rates, ranking, reputation, and OTB occupancy, Rate Insight empowers hotel partners with relevant datasets.

About OTA Insight View website

Founded in 2012 | Headquarters in United Kingdom | 248 employees

OTA Insight is widely recognized as the leader in hospitality business intelligence, empowering hoteliers to deliver smarter revenue, distribution and marketing...

Other Products by OTA Insight

Integrates with

  • Revenue Management Systems
  • Business Intelligence
  • Hotel Reservations Systems
Browse integrations (61 verified)

What customers love about OTA Insight (Rate Insight)

Like 96% recommend

Cluster Revenue Manager in London (United Kingdom)

Extremely easy to use, quick and efficient. The live shopping is definitely something the market was missing. OTA Insight is doing my job 100 times easier. The current market is constantly changing and the previous rate ...

Revenue Manager in Johannesburg (South Africa)

I am a huge fan of many features like: live shop ,events calendar and even a parity tool with B2B AND B2C. Its a very user friendly software, not very complicated and easy to learn. Its a daily must have software for re...

General Manager in Bruxelles (Belgium)

It's very easy to use and give important information on market demand and prices. It will give you the opportunity to react and adapt your strategy if required. The layout is well done which help you to spot opportunitie...

Revenue Manager in Barcelona (Spain)

The rate shopper is very easy to use and fast to upload new data information. The parity report and the reviews positioning are also very useful. Implementation is easy and fast. I highly recommend this product, it's rea...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

This product is invaluable if you are looking to gain insights into market performance. The pricing insights are key to the success of a hotels rate strategy, and in return help to drive a better revenue performance.

by Sarah Thompson (Octopus Revenue) on December 14, 2022

See more answers (27)
Question:

What differentiates this product or service from the competition?

Answer:

OTA Insight is always my first ‘go to’ tool and is a fantastic resource to gain knowledge and actionable insights, in such a fast-moving environment. The tool itself is so user friendly, and the team at OTA Insight are always really helpful. I have worked with Tom Edwards for many years, an...

by Sarah Thompson (Octopus Revenue) on December 14, 2022

See more answers (27)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

This product saves time and provides actionable insights to support pricing decisions. The information is presented in one very simple and easy to understand dashboard and is ideal for busy hoteliers, and ideal for busy revenue managers who want to drive the best performance for their property.

by Sarah Thompson (Octopus Revenue) on December 14, 2022

See more answers (27)
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+ 25 recommend
Recommended by Show More (23)

Features

Competitor Tracking & Benchmarking

4/5 features

Parity Monitoring

4/5 features

Data Granularity

4/5 features

Performance Reporting & Analytics

4/5 features

Other

1/1 features

Want to go behind the scenes and see how OTA Insight (Rate Insight) works?

Clients & references

References & testimonials

Testimonial avatar
The variety of the rate shops and the diversion that it has is crucial. Not only do I have the possibility to shop between refundable and non-refundable rates so the lowest possible or my BAR so that...
Tim Brown Revenue Manager at the Sandstone Goods + Trading
Testimonial avatar
Since using Rate Insight by OTA Insight, our revenue and reservations team have drastically improved their efficiency, completing tasks an estimated 60% faster.
Aashish Trivedi Group Director of Revenue at the Fusion

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • United States of America
  • Russian Federation
  • Spain
  • Thailand
  • United Kingdom
  • United Arab Emirates
  • Canada
  • Italy
  • Poland

923 Verified OTA Insight Reviews

Likelihood to Recommend
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January 02, 2023

OTA Insight (Rate Insight) Review: Best of the best for a rate shopper.

from Luxury Hotels in (Spain)

Recommend 10/10
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What do you like most?

This great tool help us to compare our rates with our comp set in a few minutes, create reports and check markets trends. Very complete and allways friendly staff ready to help and support with any issue....

What do you dislike or think could be improved?

Continue improving new features for shopping and new integrations tools. Good to know comp set rates in TTOO and B2B.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 30, 2022

OTA Insight (Rate Insight) Review: trusted tech partner for rate insights

from Luxury Hotels in Tambon Kamala (Thailand)

Recommend 10/10
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What do you like most?

Enabling to analyze the different rates in the market by room type and as well by different rates. Enables us to read the rate practices and see the demand to the destination. Great support instead of goi...

What do you dislike or think could be improved?

Regular quarterly webinar trainings on update and market trends by specific region. In our case a trend report for Phuket Thailand would be helpful. Feb/March before going into low season review Q2.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 27, 2022

OTA Insight (Rate Insight) Review: Best Hotel partner and 3rd eye for market analyziz

Revenue Manager from Resorts in (Thailand)

Recommend 8/10
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What do you like most?

Market page, you can see the change by a period on top of that you can see any demand change and low or high price. In the forecast graph

What do you dislike or think could be improved?

If you could have nationality sourced by an agent so we can see which nationality came and nationality compare hotels and in the market.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 22, 2022

OTA Insight (Rate Insight) Review: Excellent System

Revenue Manager

Recommend 10/10
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What do you like most?

Rate Insight - Live rate shopping function, all forms can be generated to excel, can add competitor hotel by hotel are very efficient.

What do you dislike or think could be improved?

Revenue Insight - weekday and weekend the days can defined by hotel ownself, the production in excel can sorted month by month or day by day.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 22, 2022

OTA Insight (Rate Insight) Review: A must have tool for hotel management.

Hotel Manager from Other in Alimos (Greece)

Recommend 10/10
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What do you like most?

OTAInsight gives us the ability to compare our prices with our competition for future dates on a nice, user friendly environment taking into account LOS and Pax.

What do you dislike or think could be improved?

Cannot think of anything that could make it more efficient. It is easy, stable, reliable and covers our needs entirely.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 21, 2022

OTA Insight (Rate Insight) Review: Professional Team with excellent customer service

Group Sales & Marketing Manager from Boutiques in (Ireland)

Recommend 10/10
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What do you like most?

It is so easy to use and reports can be pulled instantly by both sales & revenue teams. It assists us greatly is all revenue decisions.

What do you dislike or think could be improved?

Nothing comes to mind at the moment. I need to organise referher training as I know there are aspects of the technology we are probably not utilising fully.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

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