OTA Insight (Rate Insight)

4.8 (911 REVIEWS)

HTR Score icon
HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Maripat, Christoph, Sarah + 30 more experts recommend OTA Insight

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OTA Insight (Rate Insight)

4.8 (911 REVIEWS)

Ranked 1 (out of 34) in Rate Shopping & Market Intelligence

2023 Winner Hotel Software

Hoteliers voted OTA Insight as the #1 Rate Shopping & Market Intelligence provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Make smarter pricing decisions. Get real-time rate intelligence with the industry’s leading hotel rate shopper.

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Ratings Summary

4.8
Excellent
911 reviews
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, OTA Insight (Rate Insight) is the #1 most trending product in the Rate Shopping & Market Intelligence category (out of 34) and the #9 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

OTA Insight has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted OTA Insight as the #1 Rate Shopping & Market Intelligence provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About OTA Insight (Rate Insight)
Founded in 2012 | Headquarters in United Kingdom | 248 employees
Rate Insight provides real-time rate intelligence information on your competitors’ complete pricing strategy. Featuring granular insights on competitors’ rates, ranking, reputation, and OTB occupancy, Rate Insight empowers hotel partners with relevant datasets.

Capabilities

Capture more revenue

Spot demand changes, before your competition

Get a holistic overview of your market

Save time, work in one place

Gain competitor intelligence

Features

Competitor Tracking & Benchmarking

4/5 features

Parity Monitoring

4/5 features

Data Granularity

4/5 features

Performance Reporting & Analytics

4/5 features

Other

1/1 features

Pricing

Pricing Available By Request

OTA Insight has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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5

Success Stories

15

References

26

Featured Customers

Popularity by Segment

Size

426 | X-Large (200+ room)

367 | Large (75-199 room)

129 | Medium (25-74 room)

18 | Small (10-24 room)

6 | X-Small (1-9 room)

Type

410 | Branded Hotels

258 | Luxury Hotels

187 | City Center Hotels

152 | Bed & Breakfast & Inns

151 | Resorts

125 | Boutiques

93 | Limited Service & Budget Hotels

53 | Extended Stay & Serviced Apartments

46 | Airport/Conference Hotels

34 | Hostels

18 | RV Parks & Campgrounds

16 | Motels

12 | Vacation Rentals & Villas

6 | Casinos

Region

379 | Europe

309 | North America

193 | Asia Pacific

85 | Middle East

38 | South America

24 | Oceania

17 | Africa

9 | Central America

Category

911 | Rate Shopping & Market Intelligence

509 | Hotel Rate Parity

418 | Business Intelligence

More Products by OTA Insight

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https://ucarecdn.com/77908cde-99b2-4930-9b06-ee5515e73a47/-/crop/1190x743/81,45/-/preview/
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908

Reviews

28

Expert Recommendations

Hotelier Rating

Excellent
939
Very Good
95
Average
19
Poor
6
Terrible
1

By Product

  • Rate Shopping & Market Intelligence
    Rate Shopping & Market Intelligence
  • Hotel Rate Parity
    Hotel Rate Parity
  • Business Intelligence
    Business Intelligence
  • Business Intelligence
    Business Intelligence

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Oceania
    Oceania
  • Middle East
    Middle East
  • South America
    South America
  • Central America
    Central America
  • Africa
    Africa
10

The best and simpliest revenue management tools ever invented!

e-Commerce Manager from 200 to 499 room Luxury Hotel in (Indonesia)

Verified
1 days ago
I just love OTA Insight! From their unlimited live shopping, their in depth market demand and strategy have giving me the easiest way to get the market intelligence based on area or business trend while in the same time avoiding my property and rate overpricing my compset. Their business intelligence has also helped my property and team to...
10

One of the best revenue management tool

from 100 to 199 room Branded Hotel in (Bahrain)

Verified
3 days ago
Best and very user friendly tool for revenue management. With this tool, we save lot of time when it comes to do reports. Over all its very effective product for revenue management.
10

A tool that is simple and easy to read but powerful insights provided.

Revenue Manager from 500+ room Luxury Hotel in Singapore (Singapore)

Verified
3 days ago
Dashboard sections are simple and easy to read; charts provide insights to help understand the data; powerful for reservations, sales and revenue teams for better forecast; reports are easy to digest. PMS connectivity allows daily updates. This is helpful for users who work remote. Chart and Graph sections are dynamic and provide more analy...
10

Rate, Compset and market analysis in just one quick glance

General Manager from 75-99 room Branded Hotel in Bergamo (Italy)

Verified
4 days ago
The power of this tool is so easy to get and useful to adopt: with a very quick look you will have ready every day, live updated rates for your structure and the competitors you want to select. The possibility to have this kind of information ready for your usage is extremely important: it is a real business intelligence tool which allows y...
10

Simple and accurate

Corporate Revenue Manager from 100 to 199 room City Center Hotel in Roma (Italy)

Verified
4 days ago
System is friendly use. The data is really very accurate. I use more the online tool instead the daily reportsas I like to navigate on my way to better discover the trend of demand and opportunities. What I like more is the possibility to compare the meals type and flexi no flexi rate my hotel versus competitors. Also the comparison and ch...
10

Just a few things to make it perfect

Sales and revenue manager from 75-99 room in Castiglione delle Stiviere (Italy)

Verified
4 days ago
It's really easy to get an impression at a glance of the range of the prices of competitors and almost all the reports are great
10

Great Rateshopping and Market Intelligence tool

Regional Head of Revenue Management from 200 to 499 room Boutique in Leipzig (Germany)

Verified
4 days ago
live shops, good reports, also quick look on OTB from Import from PMS , adjustable compsets , you can easily compare the changes also from the compset , what rate changes have been made , what offers and promos your compset has! Support of OTA Insight is great. They resolve issues in a very short time. Chat is great , if you see discrepancy...
10

The best rate shopper and Market Intelligence

Area Director of Revenue from 200 to 499 room Luxury Hotel in Choeng Thale (Thailand)

Verified
4 days ago
One of the best, ease to use, and user-friendly, with different platforms you are able to touch base on all your basic analytics.
10

Great Tool

Corporate Operations Manager from Limited Service & Budget Hotel in Sioux Falls (United States of America)

Verified
4 days ago
I like the current shops that one can run and I like to be able to compare year over year sometimes as well.
9

Great Revenue Tool

Sales & Marketing Manager from 25-49 room Resort in Machrie Hotel (United Kingdom)

Verified
4 days ago
all information is collated in one place. You can change the comp set that you follow depending on time of year and business mix. Great source of what the competition are doing
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Newsfeed

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OTA Insight

2 months ago

OTA Insight Unveils the Impact of "Taylor Swift Effect" on Global Hotel Markets

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OTA Insight

2 months ago

OTA Insight's Mid-Year 2023 Report Reveals Robust Hotel Pricing Trends Amidst Shifting Global Dynamics

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OTA Insight

3 months ago

OTA Insight Announces Benchmark Insight, Launching a New Era of Performance Benchmarking for Hotel Revenue Managers

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OTA Insight

4 months ago

OTA Insight Expands Business Intelligence Product Suite and Launches Spider in EMEA

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OTA Insight

5 months ago

OTA Insight Appoints Gregory Peppel as Head of Business Intelligence Products

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OTA Insight

6 months ago

OTA Insight Strengthens Leadership Team, Appoints Vivek Bhogaraju as COO to Drive Strategic Growth

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OTA Insight

7 months ago

OTA Insight Launches Rate Insight+, the First Commercial Solution to Combine Hotel and Short-Term Rental Data in a Single Platform

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OTA Insight

7 months ago

OTA Insight Appoints Courtney Jones As New North American Vice President of Enterprise Sales

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OTA Insight

8 months ago

OTA Insight Named Winner of 3 2023 HotelTechReport Awards, for 3rd Consecutive Year

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OTA Insight

9 months ago

How Wythe Hotel uses OTA Insight’s Revenue Insight tool to streamline their workflows and gain a deeper understanding of the property’s performance.

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OTA Insight

9 months ago

How Six Senses Douro Valley uses business intelligence and rate shopping tools to save time, streamline data analysis and make data-driven pricing and distribution decisions

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OTA Insight

9 months ago

How Four Views Hotels have used rate and market intelligence to better position their properties to realise their full revenue potential.

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OTA Insight

10 months ago

How InterContinental Seoul Uses OTA Insight’s Suite of Business Intelligence Tools to Make More Effective and Informed Pricing Decisions

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OTA Insight

10 months ago

How Furaveri Maldives Leveraged OTA Insight’s BI and Rate Intelligence Tools to Get Ahead of the Competition

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OTA Insight

1 year ago

OTA Insight Expands its Innovation Hub in Ghent; Plans to Double Headcount

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OTA Insight

1 year ago

Why Do the Lines Between the Hotel and Short-Term Rental Space Continue to Blur?

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OTA Insight

1 year ago

OTA Insight Expands North American Leadership Team with Three Key Executive Hires

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OTA Insight

1 year ago

OTA Insight Launches the Overview Homepage; an Industry-First Commercial Hub for Hoteliers to Plan, Monitor and Execute on Key Decisions

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OTA Insight

1 year ago

Travel Demand Bulletin: Positive signs emerge for Europe’s hotel industry - Part 2

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OTA Insight

1 year ago

Choice Hotels International Announces Collaboration with IDeaS to Empower Franchisee Revenue Growth

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OTA Insight

1 year ago

OTA Insight Acquires Kriya RevGEN, Adding Market-Leading Hotel Portfolio & Chain Revenue Intelligence Solution To Commercial Platform

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OTA Insight

1 year ago

OTA Insight Acquires Transparent to Form the World’s First Cloud-Based Commercial Platform to Serve Both Hotel and Short-Term Rental Industries

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OTA Insight

1 year ago

The Four Key Pillars of a Successful Hotel Commercial Strategy

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OTA Insight

1 year ago

OTA Insight Continues its Global Expansion with New Office in Brazil

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OTA Insight

1 year ago

OTA Insight Raises $80M Series B Funding From Spectrum Equity to Bring Data-Driven Decisions to Hospitality Industry

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Support

Verified Support

OTA Insight has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification

Help Center

Product Updates

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

96%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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