Revenue Manager

2 months ago

Verified

... - Since comparison is limited by several options they could add manual data choice feature - Manual mapping for room categories could be added - IP change for rate shopping sources ...

Revenue Manager

2 months ago

Verified

... - Super user friendly interface! - Fast instant rate shopping - Full flexibility in number of rate shops and excel extraction - Automatic report scheduling ...

Sales Manager

2 months ago

Verified

... We are satisfied the use of OTA Insight system. Stay affordable and add useful options such as real-time notification when a competitor changes rates. ...

Director Of Revenue

2 months ago

Verified

... - It is by far the best rate shopping tool I have ever used - As a revenue person in the past I always had information which I had to find from other sources or tools but with OTA Insight I can get anything I want from the same source/tool - Very accurate and exactly to the point - The way they have designed all the options that the user has and the way the layout of these has been placed and implemented also stand out and make your life easy - Almost everything can be easily exported to excel so you can further utilize the information provided - Extremely useful information in the Rate Evolution option where you can literally go several months back in time and evaluate your Rete strategy and at the same time review your competitions strategy as well in the same table. I never had this before. - The Markets/Nationalities contribution in a certain area are very important to monitor in the Revenue Insight Tool - The hit map in Revenue Insight is a very nice touch as you can travel in time and very easily get a good understanding of the demand ...

Director Of Revenue

2 months ago

Verified

... - It is by far the best rate shopping tool I have ever used - As a revenue person in the past I always had information which I had to find from other sources or tools but with OTA Insight I can get anything I want from the same source/tool - Very accurate and exactly to the point - The way they have designed all the options that the user has and the way the layout of these has been placed and implemented also stand out and make your life easy - Almost everything can be easily exported to excel so you can further utilize the information provided - Extremely useful information in the Rate Evolution option where you can literally go several months back in time and evaluate your Rete strategy and at the same time review your competitions strategy as well in the same table. I never had this before. - The Markets ...

VP Revenue Optimization

2 months ago

Verified

... Essential Revenue Optimization Tool ...

Group Revenue Manager

2 months ago

Verified

... Possibly looking at increasing integration capabilities and increasing cities which revenue insight is present. Unfortunately our systems do not have full integration. ...

Reservation Manager

2 months ago

Verified

... OTA Insight tool ...

Revenue Manager

2 months ago

Verified

... In our case, it is still missing a PMS integration, because our PMS is not one of the most knowed. ...

General Manager

2 months ago

Verified

... I can't think of any thing else to improve, it is just what we need for a 90 room mid-scale hotel. ...

General Manager

2 months ago

Verified

... I wish Radisson would work with you on more frequent updates. The spread of time in between shops is just not quick enough. ...

General Manager

2 months ago

Verified

... I wish Radisson would work with you on more frequent updates. The spread of time in between shops is just not quick enough. ...

General Manager

2 months ago

Verified

... I wish Radisson would work with you on more frequent updates. The spread of time in between shops is just not quick enough. ...

General Manager

2 months ago

Verified

... I wish Radisson would work with you on more frequent updates. The spread of time in between shops is just not quick enough. ...

General Manager

2 months ago

Verified

... I wish Radisson would work with you on more frequent updates. The spread of time in between shops is just not quick enough. ...

General Manager

2 months ago

Verified

... I wish Radisson would work with you on more frequent updates. The spread of time in between shops is just not quick enough. ...

Director of Sales

2 months ago

Verified

... Saves alot of time and guesswork for the hotel. It's helpful to have competitors rates sent to you without having to look them up. ...

Director of Revenue Management

2 months ago

Verified

... OTA Insight shops real rates, in real time for multiple comp sets (geographic, Luxury, scope -group or casino).... And the flexibility of changing comp sets with relevant data such as jotting ...

Director of Revenue Management

2 months ago

Verified

... My first suggestion is if you could expand real time alerts or monitoring of specific competitors that would be very helpful.... Meaning if a particular hotel sold out of rooms, I got alerted and ...

Director of Revenue Management

2 months ago

Verified

... So Advanced as a Rate Shopping Tool -They need a New distinguishment ...

Director of Revenue Management

2 months ago

Verified

... My first suggestion is if you could expand real time alerts or monitoring of specific competitors that would be very helpful.... Meaning if a particular hotel sold out of rooms, I got alerted and ...

Revenue Manager

2 months ago

Verified

... - Avaliable for refresh rate at anytime, and can export as excel format to get analysis.- Have rate compare for compset vs days before.- Show the rate parity issue and can easy to access to check the rate discrepancy through the link. - Have customer ...

Revenue Manager

2 months ago

Verified

... - Avaliable for refresh rate at anytime, and can export as excel format to get analysis.- Have rate compare for compset vs days before.- Show the rate parity issue and can easy to access to check the rate discrepancy through the link. - Have customer online to cummunicate and resolve ...

GM / Area VP

2 months ago

Verified

... Great product and market intel enables us to do a great job in our comp set. ...

Hotel Manager

2 months ago

Verified

... Market demand and pricing strategy. Season of the business and also requirement from market segmentation. Avoided the rate parity. Then area of the city the guest care to visit. ...

Revenue Manager

2 months ago

Verified

... Mostly clear view of the Channel Manager and easy to configure in real time. Great support whit mapping to new channels and also fast and professional solving of current problems. ...

Revenue Manager

2 months ago

Verified

... Mostly clear view of the Channel Manager and easy to configure in real time. Great support whit mapping to new channels and also fast and professional solving of current problems. ...

Revenue Manager

2 months ago

Verified

... Mostly clear view of the Channel Manager and easy to configure in real time. Great support whit mapping to new channels and also fast and professional solving of current problems. ...

Group Revenue Manager

1 months ago

Verified

... I have been using the OTA Insight products for more than 5 years. We use the rate shopping, parity, and market intelligence dashboards on a daily basis (at least once per day!). The data provided is extremely useful for verifying city demand, and competitor pricing, across the various channels and devices. The information helps tremendously with monitoring our strategy and making the necessary changes. The parity tab assists us in plugging revenue ...

Group Revenue Manager

1 months ago

Verified

... Excellent data & fantastic support ...

Group Revenue Manager

1 months ago

Verified

... I have been using the OTA Insight products for more than 5 years. We use the rate shopping, parity, and market intelligence dashboards on a daily basis (at least once per day!). The data provided is extremely useful for verifying city demand, and competitor pricing, across the various channels and devices. The information helps tremendously with monitoring our strategy and making the necessary changes. The parity tab assists us in plugging revenue leakage through the undercutting of rates by some channels. The various options to view the data and the agility and speed of updating the information are critical in the current rapidly evolving environment. Over the past 5 years, OTA Insight has evolved the product to keep up with the changing market conditions and provides us with the data necessary to make sound strategic decisions. Whenever I have a query, the support from the team ...

Revenue Manager

2 months ago

Verified

... The ultimate tool for hoteliers! Easy to use, insightful, reliable... Revenue Insight will make you gain a lot of time and help you to have a better understanding of your results! From a global ...

Director of Sales & Marketing

2 months ago

Verified

Revenue & Reservations Manager

1 months ago

Verified

... I like that you can view data in both tabular and graph format to identify any discrepancy in rate parity and easily resolve the issue as the links within the portal will take you to exactly where ...

Revenue & Reservations Manager

1 months ago

Verified

... It does everything I need it to at the moment, but I am sure OTA Insight will continue with upgrades and improvements as we have noticed since using the programme. ...

Revenue & Reservations Manager

1 months ago

Verified

... It does everything I need it to at the moment, but I am sure OTA Insight will continue with upgrades and improvements as we have noticed since using the programme. ...

Revenue Manager

2 months ago

Verified

... Could not understand how my TOP INSIGHT works. There should be some kind of training on how to use this tool. New report with future date will be very important. Please be aware to segment at least in three categories: transient data, group data, and crew data. If it is possible by channel that would be great. There are some competitors that can even segment by retail, wholesale, travel industry, corporate and package. But I know it is very difficult as hotels differ in how to segment their market. Online travel agency production would also be good to have that information from my competitors basket. Usually this report comes in occupancy figures, if it is possible to have the ADR competitors baseline, this would also allow us on how to position our average rate for some days. If you could provide some forum for best practices with OTA insight where you could give monthly seminars, tips and suggestion on how to better take advantage of this tool. It could be on a live ...

Revenue Manager

2 months ago

Verified

... Could not understand how my TOP INSIGHT works. There should be some kind of training on how to use this tool. New report with future date will be very important. Please be aware to segment at least in three categories: transient data, group data, and crew data. If it is possible by channel that would be great. There are some competitors that can even segment by retail, wholesale, travel industry, corporate and package. But I know it is very difficult as hotels differ in how to segment their market. Online travel agency production would also be good to have that information from my competitors basket. Usually this report comes in occupancy figures, if it is possible to have the ADR competitors baseline, this would also allow us on how to position our average rate for some days. If you could provide some forum for best practices with OTA insight where you could give monthly ...

Revenue Manager

2 months ago

Verified

... Could not understand how my TOP INSIGHT works. There should be some kind of training on how to use this tool. New report with future date will be very important. Please be aware to segment at least ...

Revenue Manager

2 months ago

Verified

... Could not understand how my TOP INSIGHT works. There should be some kind of training on how to use this tool. New report with future date will be very important. Please be aware to segment at least in three categories: transient data, group data, and crew data. If it is possible by channel that would be great. There are some competitors that can even segment by retail, wholesale, travel industry, corporate and package. But I know it is very difficult as hotels differ in how to segment their market. Online travel agency production would also be good to have that information from my competitors basket. Usually this report comes in occupancy figures, if it is possible to have the ADR competitors baseline, this would also allow us on how to position our average rate for some days. If you could provide some forum for best practices with OTA insight where you could give monthly seminars, tips and suggestion ...

Revenue Manager

2 months ago

Verified

... Easy to Use and Email information update ...

Group Director e-Commerce and distribution

2 months ago

Verified

... It covers all our rate shopping needs and more. A very inutuitive system and easy to use. Robust reporting suite. Excellent customer success support team that is responsive to our needs. ...

Group Director e-Commerce and distribution

2 months ago

Verified

... It covers all our rate shopping needs and more. A very inutuitive system and easy to use. Robust reporting suite. Excellent customer success support team that is responsive to our needs. ...

Group Director e-Commerce and distribution

2 months ago

Verified

... Though it has everything we want, one functionality that I would wish they have is the the abilty to identify source of the undercut of price/ which FIT the third party is freeding from. . For example, if a particular third party is causing parity issues to identify where that third party is feeding inventory from. More notably an issue when dealing ...

Demand manager

2 months ago

Verified

... Various ways to compare your rate to compset and customizable metrics - for example color coding if 30% above comp set show red vs another hotel where 10% above comp set can show red. In addition to the calendar view, the line graph where you can see the highest, lowest, median and your own pricing for an entire month gives helpful insights for pricing further out and save time. Strategy tab where you can find reports on usual ...

Revenue Manager

2 months ago

Verified

... Dashboard sections are simple and easy to read; charts provide insights to help understand the data; powerful for reservations, sales and revenue teams for better forecast; reports are easy to digest. PMS connectivity allows daily updates. This is helpful for users who work ...

Revenue Manager

2 months ago

Verified

... Dashboard sections are simple and easy to read; charts provide insights to help understand the data; powerful for reservations, sales and revenue teams for better forecast; reports are easy to digest. PMS connectivity allows daily updates. This is helpful for users who work remote ...

Revenue Manager

2 months ago

Verified

... More than 2 comp sets would be useful for leisure hotels. Own pick up would be a nice addition to OTB. I understand that constant shopping uses much server capacity, however refreshing manually (if ...

Revenue Manager

2 months ago

Verified

... Rate Shopping and Rate parity are accurate and assist in pricing strategy within the comp-set , Moreover the Business intelligence tool is giving an indicator to the market condition and the reports ...

Director of Sales & Marketing

2 months ago

Verified

... Real time solution tools for business intelligence, rate shopping to drive and grow online revenue opportunity. User friendly report helps the hotel to gain insight knowledge & business decision ...

Director of Sales & Marketing

2 months ago

Verified

... Commercial meeting to update hotelier and exchange experience and market trend update insight by destination plus the most data sharing development ...

Director of Sales & Marketing

2 months ago

Verified

... Commercial meeting to update hotelier and exchange experience and market trend update insight by destination plus the most data sharing development ...

Hotel Manager

2 months ago

Verified

... OTAInsight gives us the ability to compare our prices with our competition for future dates on a nice, user friendly environment taking into account LOS and Pax. ...

Regional Head of Revenue Management

2 months ago

Verified

... Great Rateshopping and Market Intelligence tool ...

Regional Head of Revenue Management

2 months ago

Verified

... live shops, good reports, also quick look on OTB from Import from PMS , adjustable compsets , you can easily compare the changes also from the compset , what rate changes have been made , what offers and promos your compset has! Support of OTA Insight is great. They resolve issues in a very short time. Chat is great , if you see discrepancy ...

Regional Head of Revenue Management

2 months ago

Verified

... Great Rateshopping and Market Intelligence tool ...

Regional Head of Revenue Management

2 months ago

Verified

... live shops, good reports, also quick look on OTB from Import from PMS , adjustable compsets , you can easily compare the changes also from the compset , what rate changes have been made , what offers and promos your compset has! Support of OTA Insight is great. They resolve issues in a very short time. Chat is great , if you see discrepancy ...

Revenue Manager

2 months ago

Verified

... In our review, we have identified a critical need for more comprehensive assistance, particularly concerning the "parity insight" feature within the tool. The tool currently excels at identifying ...

Revenue Manager

2 months ago

Verified

... Firstly, they praise the user-friendliness of all the tools, emphasizing that they are extremely easy to use. This aspect speaks to the tools' accessibility and intuitiveness, making them suitable for a broad range of users. Furthermore, the reviewer commends the exceptional response time provided by the customer care team. This prompt and efficient support is a critical factor in ensuring a positive user experience, as it signifies that issues or queries are addressed in a timely manner. Finally, the reviewer finds the cost of each tool to be exceptionally reasonable, given the quality of service they receive. This cost-effectiveness suggests that users are getting good value for their investment, creating a win-win situation. In summary, this review showcases a positive and well-rounded experience. The tools are not ...

Revenue Manager

2 months ago

Verified

... In our review, we have identified a critical need for more comprehensive assistance, particularly concerning the "parity insight" feature within the tool. The tool currently excels at identifying offenders, which is a positive aspect. However, a significant issue arises when users attempt to access additional ...

Revenue Manager

2 months ago

Verified

... Multiple rate shopping at the same time to make it faster.Revenue insight to provide more details on the compset and not only on our own property, to compare channel / source / business mix for the ...

Senior Cluster Revenue Manager

2 months ago

Verified

... Hopefully the 'market demand' on rate shop page could be more accurate (more based on hotel BOB data feed rather than price restrictions) ...

Revenue Manager

2 months ago

Verified

... Easy to use and available to shop when needed, accurate and detailed. ...

Director of Commercial Sales

2 months ago

Verified

... Helps to optimize pricing strategies, provides real-time data on room rates and availability across various online channels allowing hotels to adjust our prices to maximize revenue. A great platform ...

Online Sales Manager

1 months ago

Verified

... The system could more OTA for compare rate with other. and rate of compet some time is not matching when we compare on OTA ...

Online Sales Manager

1 months ago

Verified

... Daily report that was sent direct to our mail to recheck rate and compare with our competitor hotel. The market shares data it's easy to focus our production. ...

Online Sales Manager

1 months ago

Verified

... Daily report that was sent direct to our mail to recheck rate and compare with our competitor hotel. The market shares data it's easy to focus our production. ...

Revenue Director

2 months ago

Verified

... In Booking.com, the tool extracts rates excluding taxes. It will be more useful to extract rates including taxes. Or to add a feature of taxes included / excluded. Also, we tried to add a comp set ...

Revenue Manager

2 months ago

Verified

... All function which I am working in your platform has satisfied me. it will be better to arrange ore trainings regarding new updated functionality. ...

Corporate Commercial Director

2 months ago

Verified

... The new name resembles best description to the solution, being a lighthouse giving the direction to all ships where is land, not only in theory, but Lighthouse also (formerly OTA Insight) solution provides, Macro, Micro and granular insights of the day-to-day revenue operations, daily macro views for groups and chains, and insightful information of trends, pulse and strategies, that can help take faster decisions, and actionable insights. Lighthouse (formerly OTA Insight) stands out as a truly transformative tool that has revolutionized our approach to revenue strategy. Actionable Market Insights at Our Fingertips: Lighthouse has provided us with an unparalleled level of market visibility. With real-time data and insights into demand, competitor pricing, and booking trends, we are no longer operating in the dark. We can now make informed decisions about pricing, promotions, and distribution strategies, knowing that we are basing our decisions on solid data and analytics. Revenue Optimization: A Game-Changer Lighthouse's revenue optimization tools have been a game-changer for our hotels. The platform's rate shopping capabilities, revenue forecasting tools, and demand-based pricing recommendations have helped us identify and capitalize on revenue opportunities that we may have missed in the past. As a result, we have seen a significant increase in our revenue per available room (RevPAR) and overall profitability. Enhanced Distribution Strategy: Reaching the Right Guests Lighthouse has provided us with invaluable insights into our distribution channels, enabling us to optimize our channel mix and maximize revenue from each channel. The platform's real-time distribution intelligence has helped us identify underperforming channels and make informed decisions about channel partnerships. We are now reaching the right guests at the right time, resulting in increased bookings and revenue. Improved Customer Segmentation: Tailored Marketing for SuccessLighthouse's data analytics have helped us gain a deeper understanding of our customer base. We can now identify key segments and tailor marketing campaigns accordingly. This targeted approach has enhanced customer acquisition, retention, and overall profitability. Data-Driven Decision Making: Confidence in Our StrategiesLighthouse has centralized and analyzed hotels data from various sources, providing us with a single source of truth for revenue management decisions. This unified view of hotels data has eliminated silos and facilitated informed decision-making across all departments. We are no longer making decisions based on gut feelings or guesswork; we are now making data-driven decisions that are driving revenue growth. A True ...

Asst. Reservation manager

1 months ago

Verified

... Everything looking good to me. If anything I'll defiantly reach out to the lighthouse team. Thank you very much. Regards. ...

Revenue Manager

2 months ago

Verified

... Please provide OTB that works with Choice Brands! Give non-admins access to at least set up OTB reporting. Provide comp set recommendations based on closest location and amenities, and star level. ...

corporate revenue manager

2 months ago

Verified

... i dont think there is anything more you could do to improve your product until you can get all brands on same page with management systems ...

Director of Revenue

1 months ago

Verified

... Nothing that comes to mind, but will definitately inform the team if there is anything. Lighthouse is continuesly looking at ways to imporve. ...

Coporate Director of Revenue Management

2 months ago

Verified

... We would like to see the data on the Brand.com page to be updated daily like the Booking.com sites. We also would like to see a full year update on Brand.com on Sunday's and the last day of the month. ...

2 months ago

Verified

... Market Intelligence & Rate Shopping. This gives us an understanding of market trends and price running in the market. This helps us decide the strategies . Also helps us whenever we are doing a Forecast ...

2 months ago

Verified

... Not much, but I have a suggestion while exporting the reports in Excel when we select for a year. It will be nice if the reports group it also month, especially for Business intelligence.This will ...

Director of revenue

2 months ago

Verified

... Fast and helpfull ...

Director of revenue

2 months ago

Verified

... Fast and helpfull ...

Regional Revenue Manager

12 months ago

Verified

... OTA makes it easy to keep up with changes in the market both with rates and demand. It is easy to get you information quickly in one spot. ...

Regional Revenue Manager

12 months ago

Verified

... OTA makes it easy to keep up with changes in the market both with rates and demand. It is easy to get you information quickly in one spot. ...

Regional Revenue Manager

12 months ago

Verified

... More up to date and information throughout the day would be helpful, all aspects of insight being included instead of multiple subscriptions ...

DORM

2 months ago

Verified

... The amount of information in one location. Instead of having to pull multiple reports, it puts the data at the tip of the users fingers. ...

DORM

2 months ago

Verified

... The amount of information in one location. Instead of having to pull multiple reports, it puts the data at the tip of the users fingers. ...

DORM

2 months ago

Verified

... It is no longer as easy to navigate from one property to another. There are times when I have to go to the original report to log into the new property. Reports are consistently, not timely, and it ...

Head of Business Operations

12 months ago

Verified

... It is a crucial part of my job as revenue manager to have always up to date market data to manage our rates online. Lighthouse and its features makes my job easier since I can update the shown data ...

CDRM

2 months ago

Verified

... Easy and friendly tool to use; quick and time saving in pulling data. real time rate shop. Accessible tech support. ...

Regional Director of RM

12 months ago

Verified

... It is very intuitive and ready to use. Lots of information (sometimes too much even) available to understand trends in the market ...

Revenue Manager

2 months ago

Verified

... If you could add the option to make query searches through different POS that would be amazing just like FORNOVA does for instance which grants the possibility to check the different pricing ...

Revenue Manager

2 months ago

Verified

... Find out others rates ...

Revenue Manager

2 months ago

Verified

... Better charting on changes in pattern for compset rates.You could make set up of ideas connection better and more direct. ...

Revenue Manager

2 months ago

Verified

... Better charting on changes in pattern for compset rates.You could make set up of ideas connection better and more direct. ...

Revenue Manager

1 months ago

Verified

... Business Intelligence arranges the PMS data in a very convenient format saving time for analysis. What I appreciate the most is the multiple filtering options enabling me to evaluate pick-up and pace on a granular level. Thanks to this tool, I no longer have to spend time on pulling a bunch of reports from the PMS and on compiling further reports/spreadsheets based on those reports. I have all the required information at my fingertips. Being able to compare the current performance with any previous period, budget and forecast is great. I've used the Rate Shopping tool for over 3 years now and left a review before. My opinion has not changed. It takes just a few seconds to have all the rates refreshed. Support Team is super helpful, I always get swift ...

tco

2 months ago

Verified

... First of all: you cannot choose the competitor sets freely. It is only possible to put together competitors from the region. Instead of 12 competitors in HQ Revenue, there are now a maximum of 10 in ...

tco

2 months ago

Verified

... First of all: you cannot choose the competitor sets freely. It is only possible to put together competitors from the region. Instead of 12 competitors in HQ Revenue, there are now a maximum of 10 in two sets each. Then I get pointless emails every morning with mostly incorrect or pointless data... After various ...

tco

2 months ago

Verified

... First of all: you cannot choose the competitor sets freely. It is only possible to put together competitors from the region. Instead of 12 competitors in HQ Revenue, there are now a maximum of 10 in two sets each. Then I get pointless emails every morning with mostly incorrect or pointless data... After various requests ...

Deputy Commercial Manager

2 months ago

Verified

... How the President Hotel uses Rate Insight and Market Insight to be more strategic and competitive ...

Deputy Commercial Manager

2 months ago

Verified

... "If it wasn't for the Lighthouse tools, it would have been far more difficult to understand the shifts in the market and be as dynamic with our strategy as we are. The information Lighthouse gives you is so clear and easy to understand, making it much easier ...

RM

2 months ago

Verified

... Thank you for asking how we can improve. As a CondoHotel, our occupancy figures often appear incorrectly, as the system includes numbers from the condominium units. This miscalculation greatly affects the clarity and accuracy of our reports, as I can only rely on the ADR figures provided by LightHouse, not the occupancy rates. We have a total of 328 units, but only 216 are managed in the pool as hotel inventory. Another area for improvement is the management of events and trade fairs. The updates are not always efficient; in many cases, I receive a notification but find the event isn’t reflected in LightHouse, so I have to enter it manually. For example, Fenatran this week, did not appear. Addressing these points would significantly enhance our workflow ...

Director Of Revenue

2 months ago

Verified

... The Lighthouse Rate Shopping module stands out for its efficiency and swiftness, especially in offering a direct comparison of market occupancy over days, alongside detailed analytics for hotel occupancy and rate trends. This feature, enriched by insights into the meal plan and room type specifics, adds clarity to rate comparisons and strengthens business intelligence on competitive offerings. The platform’s dashboard provides a visually engaging and comprehensive display with charts, graphs, and reports, enhancing productivity through data-driven insights and forecasting capabilities. Moreover, having access to both META and OTA searches ensures that hotels can better understand guest behavior and respond effectively through GDS and direct booking channels. The Market Intelligence gathered on our CompSet offerings based on LOS allows us to compare precisely and efficiently and identify any discrepancy, ensuring our pricing strategy remains competitive and insightful. Additionally, the Hotel Rate Parity check feature is crucial for identifying and resolving discrepancies swiftly, thus protecting rate integrity and enhancing our ability to resolve parity issues in realtime. Such insightful chart data makes the forecast process more educated and closer to being actual. The dynamic graph module is easy to use and support ...

Sales Manager

2 months ago

Verified

... Very clear and helpful We can access the data we want clearly and explicitly. very clear and helpful We can access the data we want clearly and explicitly. ...

Director of Revenue & Strategy

1 months ago

Verified

... I've been requesting for development of the BI functions to include membership/loyalty level analysis, room paid and stayed analysis and F&B analysis. ...

Director of Revenue & Strategy

1 months ago

Verified

... I've been requesting for development of the BI functions to include membership/loyalty level analysis, room paid and stayed analysis and F&B analysis. ...

Director of Revenue & Strategy

1 months ago

Verified

... I've been requesting for development of the BI functions to include membership/loyalty level analysis, room paid and stayed analysis and F&B analysis. ...

Director of Revenue & Strategy

1 months ago

Verified

... I've been requesting for development of the BI functions to include membership/loyalty level analysis, room paid and stayed analysis and F&B analysis. ...

1 months ago

Verified

... A nice daily tool for each revenue manager easy to use with a accurate daily reports ...

1 months ago

Verified

... The mobile application is not open smoothly. some of the fields are not showing from the passwords on words .I'll be more than happy to use that while i'm out of duty ...

Revenue Manager

1 months ago

Verified

... It's easy to set up your compset, it's easier to check the overall market to better decide. Very easy to extract as well! The costumer support is second to none and every question I had it was answered ...

General Manager

1 months ago

Verified

... My hope is that market demand can be achieved soon, and that your new RMS, which I will have to test, is as effective as the shopper. ...

Area Director of Revenue

1 months ago

Verified

... • Property Details: helps give a quick recap of the bigger items hotels use when setting up strategies instead of having to hop into systems to see where things like discounts or room type premiums ...

Area Director of Revenue

1 months ago

Verified

... • Property Details: helps give a quick recap of the bigger items hotels use when setting up strategies instead of having to hop into systems to see where things like discounts or room type premiums ...

Area Director of Revenue

1 months ago

Verified

... • Property Details: helps give a quick recap of the bigger items hotels use when setting up strategies instead of having to hop into systems to see where things like discounts or room type premiums are set at • Events: helps in get information on things such as expected number of attendees, distance from the hotel, URLs, etc. • Market Segments: helps me/GMs with forecasting segmentation more accurately day by day and seeing pickup week over week (or whatever comparison you want to see) • Room Type: helps me monitor premium pricing strategies • Heatmap/Pickup: owners have asked for this report as they like seeing the day by day results; breaking it out by transient & group also helps when setting pricing strategies rather than trying to guess what the 7 day pickup consisted of • Accounts: comes in handy during RFP season for bids/negotiations - great for new sales ...

Area Director of Revenue

1 months ago

Verified

... • Property Details: helps give a quick recap of the bigger items hotels use when setting up strategies instead of having to hop into systems to see where things like discounts or room type premiums are set at • Events: helps in get information on things such as expected number of attendees, distance from the hotel, URLs, etc. • Market Segments: helps me/GMs with forecasting segmentation more accurately day by day and seeing pickup ...

Area Director of Revenue

1 months ago

Verified

... • Property Details: helps give a quick recap of the bigger items hotels use when setting up strategies instead of having to hop into systems to see where things like discounts or room type premiums are set at • Events: helps in get information on things such as expected number of attendees, distance from the hotel, URLs, etc. • Market Segments: helps me/GMs with forecasting segmentation more accurately day by day and seeing pickup week over week (or whatever comparison you want to see) • Room Type: helps me monitor premium pricing strategies • Heatmap/Pickup: owners have asked for this report as they like seeing the day by day results; breaking it out by transient & group also helps when setting pricing strategies rather than trying to guess what the 7 day pickup consisted of • Accounts ...

Area Director of Revenue

1 months ago

Verified

... • Property Details: helps give a quick recap of the bigger items hotels use when setting up strategies instead of having to hop into systems to see where things like discounts or room type premiums ...

Area Director of Revenue

1 months ago

Verified

... • Property Details: helps give a quick recap of the bigger items hotels use when setting up strategies instead of having to hop into systems to see where things like discounts or room type premiums are set at • Events: helps in get information on things such as expected number of attendees, distance from the hotel, URLs, etc. • Market Segments: helps me/GMs with forecasting segmentation more accurately day by day and seeing pickup week over week (or whatever comparison you want to see) • Room Type: helps me monitor premium pricing strategies • Heatmap/Pickup: owners ...

Area Director of Revenue

1 months ago

Verified

... • Events: would be better if they were able to incorporate more local information from colleges/universities, convention & visitor bureaus, nearby venues (i.e. concerts or sporting events) • Rate Shops: brand.com should be the main one offered to hotels rather than booking.com; would also be nice to have up to 8 competitors • Forecast: For our management company, our locked forecast at the start of the month was being imported in one lump sum for each month instead of what it was day by day. It would be great to have the day by day numbers loaded and updated at the end of the week with each lock. It would help utilizing the RevPAK’s 90 Day Outlook tab more efficient when trying to see how the hotel is doing to forecast as well as budget (which I believe is entered day by day – should be if it isn’t). • There are some things that can be found under multiple tabs. Combining them for ease of finding things while still having any filtering capabilities might make this tool more manageable/navigationally better. • I know this is brand system related, but it would be so helpful to get actual ...

Director of Sales and Marketing

1 months ago

Verified

... I like the ability to see the data and review the analysis. One can dig deep into the data and quickly make decisions to beat the competition. ...

VP Revenue & Distribution Asia

1 months ago

Verified

... If possible, pls provide all feature via mobile app (with no additional cost), so it will make live even easier. ...

Group Ecommerce Manager

1 months ago

Verified

... Market trends compare rate with Smart compset with demand an analysis of market trends, comparing rates with the Smart compset and assessing demand in Bangkok. ...

Regional Manager

1 months ago

Verified

... It would be better if I could talk to support rather than email my issue never gets resolved! ...

Regional Manager

1 months ago

Verified

... It would be better if I could talk to support rather than email my issue never gets resolved! ...

Regional Manager

1 months ago

Verified

... It would be better if I could talk to support rather than email my issue never gets resolved! ...

Regional Manager

1 months ago

Verified

... It would be better if I could talk to support rather than email my issue never gets resolved! ...

Regional Manager

1 months ago

Verified

... It would be better if I could talk to support rather than email my issue never gets resolved! ...

Regional Manager

1 months ago

Verified

... It would be better if I could talk to support rather than email my issue never gets resolved! ...

Director of Sales and Marketing

1 months ago

Verified

... Lighthouse User-friendly design tailored to hotel operations. Real-time data access for proactive decision making. Advanced tools to stay competitive and maintain consistency. ...

Revenue Manager

1 months ago

Verified

... everything is working well. At this time, I do not have recommendations regarding product, I will just add some training or courses for revenue managers regarding the strategy of the hotel. ...

Revenue Manager

1 months ago

Verified

... I really enjoy using this product, it is a great tool to use to see where you are positioned in comparison to your competitiors, and what actions need to be taken in future months. ...

Revenue Manager

1 months ago

Verified

... Visualized data enables me to quickly and efficiently grasp market pricing trends, even amidst a demanding daily schedule. By incorporating Light House into the daily workflow and SOP of a Revenue Manager, I can consistently achieve peak performance, particularly on high-demand dates. Rate Insight provides detailed visualized information, allowing me to understand market trends effectively and make well ...

Revenue Manager

1 months ago

Verified

... Visualized data enables me to quickly and efficiently grasp market pricing trends, even amidst a demanding daily schedule. By incorporating Light House into the daily workflow and SOP of a Revenue Manager, I can consistently achieve peak performance, particularly on high-demand dates. Rate Insight provides detailed visualized information, allowing me to understand market trends effectively and make well-informed decisions. Integrating Light House into my routine drives top-tier performance across various demand periods, delivering a measurable revenue growth of at least 10%. Market Insight offers a deeper understanding of market demand, enabling proactive decision-making and dynamic adjustments to changing conditions. Rate Parity, on the other hand, helps uncover distribution ...

Revenue Manager

1 months ago

Verified

... Visualized data enables me to quickly and efficiently grasp market pricing trends, even amidst a demanding daily schedule. By incorporating Light House into the daily workflow and SOP of a Revenue Manager, I can consistently achieve peak ...

Revenue Manager

1 months ago

Verified

... Visualized data enables me to quickly and efficiently grasp market pricing trends, even amidst a demanding daily schedule. By incorporating Light House into the daily workflow and SOP of a Revenue Manager, I can consistently achieve peak ...

Director

1 months ago

Verified

... Analysis, data, competition, reports #analysis ...

Director

1 months ago

Verified

... Analysis, data, competition, reports #analysis ...

Revenue Manager

1 months ago

Verified

... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...

MANAGER

1 months ago

Verified

... price for 1 person, put prices by brand and nothing else everything is perfect on my side. Except put in French. ...

Director of Revenue Management

1 months ago

Verified

... RevPAK #data , #reports, #analytics, #insight. Day by Day Market Segment #forecast. These reports allow me to forecast and analyse what has booked, where and what rate plans. Use the RevPAK report in weekly revenue ...

Revenue Manager

1 months ago

Verified

... 1. give the quick overview of our property rate compare to our compset list, 2. automatic report could be send daily both for primary compset and secondary compset, 3. Market demand level information ...

senior sales manager

1 months ago

Verified

... To understand the and compare local and global rating and to get own position in the markets and to make plan current and future planing reports. ...

Revenue Manager

1 months ago

Verified

... I turn on Lighthouse at the start of each work day! ...

Director of Sales and Marketing

1 months ago

Verified

... So easy to use. Visually it is easy on the eye, and commercially you can make quick rate decisions with out overthinking it. ...

Cluster Revenue Manager

1 months ago

Verified

... 1. Real time rate of Comp set. 2. Provide market occupancy of future dates. 3. Help for Revenue meeting regarding the data's (i.e. Marker Segments / GEO performance etc.). ...

Sales and Marketing manager

1 months ago

Verified

... I like the possibility of making different ways of rate shopping when it's suitable for our hotel. The interface is pretty usable for finding the necessary information. In the revenue part, it's easy to find your daily revenue reports and pick them up for the last few days. Compare the pick-up and cancellation for the particular dates. this makes it easy to forecast for the upcoming 2-3 months. The event part is also usable and we added some local events which will have a positive effect on our market and hotel. If sometimes we have an issue the live agents reply ...

Sales and Marketing manager

1 months ago

Verified

... I like the possibility of making different ways of rate shopping when it's suitable for our hotel. The interface is pretty usable for finding the necessary information. In the revenue part, it's easy to find your daily revenue reports and pick them up for the last few days. Compare the pick-up and cancellation for the particular dates. this makes it easy to forecast for the upcoming 2-3 months. The event part is also usable and we added some local events which will have a positive effect on our market and hotel. If sometimes we have an issue the live agents reply quickly ...

Revenue Manager

1 months ago

Verified

... While Lighthouse offers exceptional features and has been a game-changer for our revenue management processes, there are areas where improvements could enhance its usability and overall effectiveness. One of the key areas for improvement is the user interface. Although functional, the current interface could benefit from a more intuitive and visually appealing design. Enhancing the interface to allow for greater customization would make it easier for users to tailor the platform to their specific needs. For instance, the ability to create personalized dashboards with widgets displaying frequently accessed data would streamline workflows and save time. Additionally, simplifying navigation through the platform would reduce the learning curve for new users and improve overall user satisfaction. Another aspect that requires attention is the speed of data processing, especially during peak usage times. There are instances when loading reports or accessing real-time data takes longer than expected, which can be frustrating during critical decision-making periods. Optimizing the system to handle high traffic and ensuring faster response times would significantly enhance the user experience. This improvement would be particularly beneficial for larger teams or organizations handling substantial volumes of data. The platform could also benefit from more comprehensive tutorials ...

Revenue Manager

1 months ago

Verified

... Lighthouse has become an indispensable tool in our efforts to optimize pricing strategies, maintain rate parity, and enhance our overall market position. Its suite of tools and features has revolutionized how we manage revenue and respond to market dynamics. What sets Lighthouse apart is its user-focused design, which transforms complex data into actionable insights, enabling us to make informed and timely decisions. The Rate Shopping feature is a standout for us. It provides accurate, real-time competitive insights that help us stay ahead in a dynamic market. By offering a clear overview of competitor pricing and market trends, it allows us to maintain a competitive edge without the need for constant manual monitoring. This tool has been instrumental in identifying pricing opportunities and strategically positioning our property in the market. Another highlight is the Business Intelligence (BI) Dashboard, which delivers comprehensive data analysis in a visually engaging and actionable format. It provides an intuitive overview of performance metrics, such as occupancy, ADR, and RevPAR, helping us quickly identify trends and areas for improvement. With these insights, we can proactively adjust strategies, such as implementing promotions during periods of low demand or optimizing pricing during peak seasons. This dashboard has significantly streamlined our decision-making process and allowed us to focus on strategic goals rather than data gathering. The Hotel Rate Parity Tool is another invaluable feature. It ensures our rates remain consistent across all distribution channels, which is crucial for building trust with our guests and partners. The tool’s ability to quickly identify and resolve discrepancies has saved us countless hours of manual effort and has significantly improved our pricing accuracy. Maintaining parity across all platforms not only boosts guest confidence but also helps in driving more direct bookings, reducing dependency on OTAs and their associated commissions. Furthermore, Lighthouse automates many time-consuming tasks, such as reporting and monitoring, freeing up our team to focus on high-value strategic activities. Its seamless integration with other system ...

Director of Revenue

1 months ago

Verified

... They nailed it!!! The #dashboard is really well made, overall intuitive and provide good snapshot information in one place. #data are fed directly in a timely manner. the #reports can be exported as well. The Day by Day is really good as well and present pick up data with the option of 'as of' date so we can easily look back and see what we picked up over a desire period. The Rate shopping tool is amazing ! I love it, it really shows all you need in one place with ability to switch from one compset to another. One tool which is nice is the rate parity and provide straight data with links to go and look where the lowest rate was shopped, the issue sometimes is that the lowest rate will be shopped on a different POS which isn't visible to me so cannot see this rate and make a test booking for instance. The analytics overall is really well made, Lighthouse could almost replace some features and reporting from PMS and RMS. The mapping is really easy to do and their assistance/help support is really great they respond ...

Director of Revenue

1 months ago

Verified

... They nailed it!!! The #dashboard is really well made, overall intuitive and provide good snapshot information in one place. #data are fed directly in a timely manner. the #reports can be exported as well. The Day by Day is really good as well and present pick up data with the option of 'as of' date so we can easily look back and see what we picked up over a desire period. The Rate shopping tool is amazing ! I love it, it really shows all you need in one place with ability to switch from one compset to another. One tool which is nice is the rate parity and provide straight data with links to go and look where the lowest rate was shopped, the issue sometimes is that the lowest rate will be shopped on a different POS which isn't visible to me so cannot see this rate and make a test booking for instance. The analytics overall is really well made, Lighthouse could almost replace some features and reporting from PMS and RMS. The mapping is really easy to do and their assistance/help support ...

FRONT OFFICE MANAGER

1 months ago

Verified

... Nice experience with light house. very good software .very good software . Staff is very polite room is very clean Nice experience with light house.very good software .very good software very good ...

FRONT OFFICE MANAGER

1 months ago

Verified

... Nice experience with light house. very good software .very good software . Staff is very polite room is very clean Nice experience with light house.very good software .very good software very good software and helpfull ...

FRONT OFFICE MANAGER

1 months ago

Verified

... Nice experience with light house. very good software .very good software . Staff is very polite room is very clean Nice experience with light house.very good software .very good software very good ...

Revenue Manager

1 months ago

Verified

... difficult to see more nights parity, as well as Expedia channel-more training about room types mapping, which is crucial to keep parity with compset room types. ...

Revenue Manager

1 months ago

Verified

... difficult to see more nights parity, as well as Expedia channel-more training about room types mapping, which is crucial to keep parity with compset room types. ...

General Manager

1 months ago

Verified

... Navigating through the portal; easy to get any information you want. Highly recommend using LightHouse. Recently conducted a complimentary training webinar which was very useful. ...

General Manager

1 months ago

Verified

... Navigating through the portal; easy to get any information you want. Highly recommend using LightHouse. Recently conducted a complimentary training webinar which was very useful. ...

General Manager

1 months ago

Verified

... Navigating through the portal; easy to get any information you want. Highly recommend using LightHouse. Recently conducted a complimentary training webinar which was very useful. ...

Revenue Management Specialist EMEA & CIS

1 months ago

Verified

... OTA Insight is a leading revenue management platform specifically designed for the hospitality industry, providing hotels and accommodation providers with advanced data analytics and market ...

General Manager

1 months ago

Verified

... General Manager Helper ...

Sales and Catering Manager

1 months ago

Verified

... To be able to include and compare the comp set to us in the segment drill down page. I am very new to lighthouse and learning as I go. Is there a tutorial we can use to help utilize the full capacity of Lighthouse? Maybe specific ...

Sales and Catering Manager

1 months ago

Verified

... To be able to include and compare the comp set to us in the segment drill down page. I am very new to lighthouse and learning as I go. Is there a tutorial we can use to help utilize the full ...

Sales and Catering Manager

1 months ago

Verified

... Love being able to compare rates from past years to current years. I love to use the future feature as well, to see where I am at with group, to know how to quote last minute groups to adjust to my current budget. I utilize ...

General Manager

1 months ago

Verified

... Ease of Use ...

Sales Manager

1 months ago

Verified

... Accurate efficient information ...

Corporate Revenue Manager

1 months ago

Verified

... It is a very comprehensive tool that gathers all the necessary information for decision-making in the shortest possible time. It is very reliable, and its reporting capabilities are excellent. ...

Regional Director of Revenue Management

1 months ago

Verified

... Occupancy without comp rooms. Hotel-to-hotel comparison. Forecast-base displaced revenue. Fast data loading. Portfolio level control. Data inaccuracy for independent hotels. ...

Regional Director of Revenue Management

1 months ago

Verified

... Data from multiple sources integrated in one place, LightHouse BI. Easy access. Easy to customize reports. Glance daily emails. Portfolio view. ...

Regional Director of Revenue Management

1 months ago

Verified

... Data from multiple sources integrated in one place, LightHouse BI. Easy access. Easy to customize reports. Glance daily emails. Portfolio view. ...

Regional Director of Revenue Management

1 months ago

Verified

... Data from multiple sources integrated in one place, LightHouse BI. Easy access. Easy to customize reports. Glance daily emails. Portfolio view. ...

Regional Director of Revenue Management

1 months ago

Verified

... Data from multiple sources integrated in one place, LightHouse BI. Easy access. Easy to customize reports. Glance daily emails. Portfolio view. ...

Revenue Analyst

1 months ago

Verified

... The website is very user friendly, the data is accurate, insights are all relevant and lighthouse has become a fundamental part of my day. Rate shopping allows for market intelligence a click of a ...

Revenue Analyst

1 months ago

Verified

... At times the data can be slightly delayed and it would be helpful for refreshes to be scheduled automatically and the user to chose times for refreshes without necessarily pushing the button and ...

DOS

30 days ago

Verified

... Nothing comes to mind at the moment, just Keep doing what you are doing. we appreciated all that data provided. ...

DOS

30 days ago

Verified

... Now the market you are in. What is your rate in comparison. How is everyone preforming. Lead or be lead ...

DOS

30 days ago

Verified

... Now the market you are in. What is your rate in comparison. How is everyone preforming. Lead or be lead ...

DOS

30 days ago

Verified

... Nothing comes to mind at the moment, just Keep doing what you are doing. we appreciated all that data provided. ...

Senior Market Manager UK

30 days ago

Verified

... We can be more assertive when we have to make a decision, and check what the others are doing in terms of rates. ...

Sales Manager

30 days ago

Verified

... Our hotel has seen lots of growth this year, Lighthouse helped us continue to leverage the same platform to handle larger datasets, more sophisticated forecasting, and deeper competitive analysis. ...

Sales Manager

30 days ago

Verified

... CVV code option is very important. We use these auth forms for several things that require this info. Option to add accompanying guests during contactless check-in. Additional authorization options. ...

Director of Revenue Optimisation

26 days ago

Verified

... Often there are questions re the reports, a quick message to online support is responsive and informative, always updating you on the status. ...

Director of Revenue Management

26 days ago

Verified

... Data feed from PMS for the OTB and BI solutions can be improved as it sometimes breaks (especially OTB had been set up several times and keeps disappearing - which deletes past data after ...

Revenue

25 days ago

Verified

... The customer support used to be phenomenal. Now it's pretty good. Still better than industry average in my opinion, but it's dropped off in quality and speed of response/resolution some in the last ...

Revenue

25 days ago

Verified

... This is the currrent industry leader in rate shopping intelligence. UI is fantastic, the system is flexible and responsive. This has been the perfect tool for every hotel I've worked for (a bunch!) I started using the business intelligence tool this year, which is pretty ...

Revenue

25 days ago

Verified

... The customer support used to be phenomenal. Now it's pretty good. Still better than industry average in my opinion, but it's dropped off in quality and speed of response/resolution some in the last ...

Regional Revenue Manager

25 days ago

Verified

... The dashboard is great for offering insights all in one place, including forecast and other important data. There's a lot of reports that are also quite useful. The customization of the rate shopping ...

Regional Revenue Manager

25 days ago

Verified

... Some sections are utterly useless and it would be nice if they could be hidden. In general, being able to better organize some tabs/sections would be nice, make it a bit closer to an online Excel sheet. The reports still lack some key metric (room type is a big one) and it would be nice to have better access to those. Opera data not being able to classify groups is a giant problem. It recognizes that groups exist, and we can create our own segmentation, but this is a key metric for properties, with Opera a major system hotels tend to use, so not being able to fully cooperate with it is a big downside. The method for calculating average length of stay is pretty flawed. I'm not sure how the simple formula of comparing total number of bookings versus total number of room nights can be so wrong but the info it churns out is pretty inaccurate. While user ...

Regional Revenue Manager

25 days ago

Verified

... The dashboard is great for offering insights all in one place, including forecast and other important data. There's a lot of reports that are also quite useful. The customization of the rate shopping is also quite good, and allowing for us to tap into the market. To get into some specifics, it's particularly strong at being able to track ...

Sales Manager

20 days ago

Verified

... Improvement would be minimal, as my experience has proven to be successful. However, other users may benefit from a few enhancements. While I truly believe the Chat feature is invaluable, especially for its instant responses and the support it provides, I have a few suggestions for further improvement. Reducing response times during peak hours, adding a feature to categorize and save past conversations, and integrating the Chat with other tools on the platform could make it even more efficient. Extend ...

Sales Manager

20 days ago

Verified

... Improvement would be minimal, as my experience has proven to be successful. However, other users may benefit from a few enhancements. While I truly believe the Chat feature is invaluable, especially for its instant responses and the support it provides, I have a few suggestions for further improvement. Reducing response times during peak ...

Sales Manager

20 days ago

Verified

... Improvement would be minimal, as my experience has proven to be successful. However, other users may benefit from a few enhancements. While I truly believe the Chat feature is invaluable, especially ...

Sales Manager

2 months ago

Verified

... Real-time reports, Comparison on different channels, Many filters and settings, Very user-friendly and intuitive system. We recommend to other hotels. ...

Director Of Revenue

2 months ago

Verified

... - The Ranking Page should be promoted more as it has very important information which is not capturing the user when going in this field - More Rate Shopping "coins" as after you change a Rate and you shop this a few times then you have to wait for some time until you are able to shop again. It should not reach the maximum of rate fetching so soon. - The events page should include more tailor made information and not as generic - The hit map in the Revenue Insight tool is getting information from all the market and not only the selected comp set - The buckets function should be able to have weightings placed by the user per competitor as without a weighting this may suggest a medium ...

Corporate Manager Revenue

2 months ago

Verified

... We have been working with OTA Insight's Rate Insight for five years now across the entire company and find the tool still very engaging to use: - extremely user friendly - very quick and helpful support 24/7 through the chat box - additional ...

Revenue Manager

2 months ago

Verified

... For us the best rate shopper in the market. Easy to use, affordable, always with updates and developments. Totally recommended. ...

Revenue Manager

2 months ago

Verified

... For us the best rate shopper in the market. Easy to use, affordable, always with updates and developments. Totally recommended. ...

Revenue Manager

2 months ago

Verified

... For us the best rate shopper in the market. Easy to use, affordable, always with updates and developments. Totally recommended. ...

DVP of Revenue Management

2 months ago

Verified

... OTA Insight continues to outshine the competition ...

DVP of Revenue Management

2 months ago

Verified

... OTA Insight continues to be a fantastic product and constantly evolving. Their website is fast and easy to use. - Real time unlimited shopping is fantastic. - Room type shopping/mapping is great. - Integration with RMS systems continues to be top notch. - Rate Parity is easy to use, and emailed ...

Revenue Management Consultant

2 months ago

Verified

... New competitor settings do not immediately return rates. ...

Revenue Management Consultant

2 months ago

Verified

... New competitor settings do not immediately return rates. ...

Director of Sales

2 months ago

Verified

... Saves alot of time and guesswork for the hotel. It's helpful to have competitors rates sent to you without having to look them up. ...

Director of Sales

2 months ago

Verified

... Saves alot of time and guesswork for the hotel. It's helpful to have competitors rates sent to you without having to look them up. ...

Regional Commercial Director

2 months ago

Verified

... Simplicity of the user experience, depth of data, personalization of the reports and insights you need to get for Revenue Insight. Rate Insight the ability to shop immediately and accuracy of the ...

Director of Sales & Marketing

2 months ago

Verified

... If it automatically re-shopped every hour that would be great, however it is easy-enough to refresh the rates when a fresh rate shop is required. ...

Director of Sales & Marketing

2 months ago

Verified

... Simplifies our research ...

Director of Sales & Marketing

2 months ago

Verified

... I use OTA Insight multiple times a day to ensure our rates are market-appropriate. We are able to quickly compare hotels in our compset, without needed to shop multiple sites. We also recently added MARKET feature to understand demand, which is helping us yield rates during expected high-demand dates, and proactively ...

Revenue & Reservations Manager

1 months ago

Verified

... I like that you can view data in both tabular and graph format to identify any discrepancy in rate parity and easily resolve the issue as the links within the portal will take you to exactly where ...

Revenue Manager

2 months ago

Verified

... I receive these reports through email on a daily basis. This saves times and data comes in excel so it is easy to manipulate for my own reports. On the website that is easy to pull out and it saves ...

Demand manager

2 months ago

Verified

... Various ways to compare your rate to compset and customizable metrics - for example color coding if 30% above comp set show red vs another hotel where 10% above comp set can show red. In addition to the calendar view, the line graph where you can see the highest, lowest, median and your own pricing for an entire month gives helpful insights for pricing further out and save time. Strategy tab where you can find reports on usual price position, geo and member discounts in compset, as well as lenght of stay promotions and breakfast pricing. It is helpful to have this data ...

General Manager

2 months ago

Verified

... Rate by Comparison ...

General Manager

2 months ago

Verified

... Rate by Comparison ...

Revenue Manager

2 months ago

Verified

... We have seen increased revenue, ADR, and RevPAR, all while spending much less time rate shopping the competition the old fashioned way. The daily emailed parity reports have been quite helpful as we ...

Revenue Analyst

2 months ago

Verified

... we can analysis all the competitor price, so we can choose the right Strategy, determine set the price to other. ...

Revenue Manager

2 months ago

Verified

... Other than just rate, it shops discounts (mobile, member...) and policies too. Lately it integrates own OTB which saves switching to and fro. The display of comp rates is clear and user friendly. The ...

Revenue Manager

2 months ago

Verified

... Other than just rate, it shops discounts (mobile, member...) and policies too. Lately it integrates own OTB which saves switching to and fro. The display of comp rates is clear and user friendly. The ...

Area Director of Revenue

2 months ago

Verified

... The products are fast and easy to use. I really enjoy using the Rate Shopping software to make fast pricing decisions for my properties. ...

Area Director of Revenue

2 months ago

Verified

... The products are fast and easy to use. I really enjoy using the Rate Shopping software to make fast pricing decisions for my properties. ...

Director of Sales and Revenue

2 months ago

Verified

... - I manage my hotel's rate though this platform and this is one of the most quick and efficient way to know what is happening around your market and can compare prices with your compset. - The average market demand tool really helps me know how busy is the market and if i have a fare share of the business coming in. - I really like how you can integrate your PMS reports to the rate insight platform and know your hote's occupancy and average ADR without going ...

Revenue Manager

2 months ago

Verified

... Showing Rate Parity which helps decision making on which rates to block and which rates to keep selling, very helpfull. ...

Cluster Commercial Director

2 months ago

Verified

... Great to be able to shop competitors at any time. I can add/delete competitors at will. RMS config assist a lot with Revenue Management system. ...

Head of Strategy & Development

2 months ago

Verified

... It allowed us to save valuable time in analyzing our performance with a group perspective. We don't use anymore the reports from our PMS because all of its data is perfectly compiled and presented in ...

Group Revenue Manager

2 months ago

Verified

... Being able to do rate shops quickly and efficiently to stay on top of changes in the market to ensure we remain competitively priced. ...

2 months ago

Verified

... I love how easy it is to rate shop!! Easy, fast, live, and the ability to export in excel. I LOVE that you can see changes in the market, rates, etc. The parity notification emails are helpful. OTA ...

Junior Revenue Manager

2 months ago

Verified

... OTA Insight is a very intuitive and user-friendly platform for Revenue Managers, with a ton of useful features, ranging from rate shopping to market insights. I use it on a daily basis and I consider ...

Revenue Manager

2 months ago

Verified

... Clear data is nice. Real time shops are ideal. Emailed reports are good. Parity reports come in handy when determining where the issue lies. ...

corporate revenue manager

2 months ago

Verified

... i like that it simplifies my day i used to have to manually do the shops and parity for my 20 hotels by myself this product saves me alot of time! ...

Reservations Manager

2 months ago

Verified

... Comp set rate comparison is a very good tool to help with revenue strategiesBeing able to get an overview of KPI vs Last year ...

VP of Revenue Management

2 months ago

Verified

... Automated intra-day rate shopping updates to RMS. ...

VP of Revenue Management

2 months ago

Verified

... Automated intra-day rate shopping updates to RMS. ...

VP of Revenue Management

2 months ago

Verified

... Automated intra-day rate shopping updates to RMS. ...

Coporate Director of Revenue Management

2 months ago

Verified

... We would like to see the data on the Brand.com page to be updated daily like the Booking.com sites. We also would like to see a full year update on Brand.com on Sunday's and the last day of the month. ...

Coporate Director of Revenue Management

2 months ago

Verified

... We would like to see the data on the Brand.com page to be updated daily like the Booking.com sites. We also would like to see a full year update on Brand.com on Sunday's and the last day of the month. ...

2 months ago

Verified

... Market Intelligence & Rate Shopping. This gives us an understanding of market trends and price running in the market. This helps us decide the strategies . Also helps us whenever we are doing a ...

Assistant Director of Revenue

2 months ago

Verified

... I do not need to generate Excel reports as long as you mapped all OTA insights I can get the data that you need. rate shopping are accurate as well. ...

Revenue manager

12 months ago

Verified

... Hotel Rate parity is the useful tools. The hotel could easily to check and monitor rate issue. Rate shopping is also very useful tools. ...

sales & reservations manager

12 months ago

Verified

... - Ease of use- Frequent updates Data available on a single screen- Effectiveness of the "Market Insight" tool in order to create strategies. ...

Sales manager

2 months ago

Verified

... This tool has saved me a lot of time as a sales manager as I do not have to go platform by platform comparing us with our compset, I now have all the information in one place, and a lot of insight ...

E-Commerce and Digital Marketing Executive

2 months ago

Verified

... It saves us time by allowing us to analyze data and make quick decisions based on the information already provided. The reports generated are also helpful for forecasting. ...

Revenue Manager

2 months ago

Verified

... Rates on some hotels websites are not correctly reported. Always to you have to check or reformula on the reports that program provides. ighthouse has been a fantastic addition to our hotel ...

Deputy Commercial Manager

2 months ago

Verified

... "If it wasn't for the Lighthouse tools, it would have been far more difficult to understand the shifts in the market and be as dynamic with our strategy as we are. The information Lighthouse gives you is so clear and easy to understand, making it much easier to decide ...

RM

2 months ago

Verified

... Thank you for asking how we can improve. As a CondoHotel, our occupancy figures often appear incorrectly, as the system includes numbers from the condominium units. This miscalculation greatly ...

RM

2 months ago

Verified

... Thank you for asking how we can improve. As a CondoHotel, our occupancy figures often appear incorrectly, as the system includes numbers from the condominium units. This miscalculation greatly affects the clarity and accuracy of our reports, as I can only rely on the ADR figures provided by LightHouse, not the occupancy rates. We have a total of 328 units, but only 216 are managed in the pool as hotel inventory. Another area for improvement is the management of events and trade fairs. The updates ...

Director Of Revenue

2 months ago

Verified

... Swift, Insightful Market Intelligence for Efficient Rate Shopping ...

Assistant Revenue Manager

1 months ago

Verified

... To suggest the feature of auto-refreshing rates across all parameters in a positive and constructive way, and it will help us to manage our time in efficient way. ...

Revenue Manager

1 months ago

Verified

... I recommend enhancing the system by introducing a feature that automatically classifies specific days as Peak Days based on predefined criteria, such as an occupancy rate exceeding 75%, regardless of ...

Revenue Manager

1 months ago

Verified

... I recommend enhancing the system by introducing a feature that automatically classifies specific days as Peak Days based on predefined criteria, such as an occupancy rate exceeding 75%, regardless of the day of the week. This improvement would streamline operations by eliminating the need for manual ...

Revenue Manager

1 months ago

Verified

... I recommend enhancing the system by introducing a feature that automatically classifies specific days as Peak Days based on predefined criteria, such as an occupancy rate exceeding 75%, regardless of ...

Revenue Manager

1 months ago

Verified

... I recommend enhancing the system by introducing a feature that automatically classifies specific days as Peak Days based on predefined criteria, such as an occupancy rate exceeding 75%, regardless of ...

General manager

1 months ago

Verified

... Lena is very knowledgeable and explains everything. this survey should not have limit on words I personal do not do surveys and having to type is not my thing. ...

Director of Revenue Management

1 months ago

Verified

... RevPAK #data , #reports, #analytics, #insight. Day by Day Market Segment #forecast. These reports allow me to forecast and analyse what has booked, where and what rate plans. Use the RevPAK report in ...

senior sales manager

1 months ago

Verified

... To understand the and compare local and global rating and to get own position in the markets and to make plan current and future planing reports. ...

Revenue Manager

1 months ago

Verified

... Quick refresh time, availability of all useful information on a single screen, multiple filter to choose from to make our job simpler. ...

Revenue Manager

1 months ago

Verified

... Lighthouse has become an indispensable tool in our efforts to optimize pricing strategies, maintain rate parity, and enhance our overall market position. Its suite of tools and features has revolutionized how we manage revenue and respond to market dynamics. What sets Lighthouse apart is its user-focused design, which transforms complex data into actionable insights, enabling us to make informed and timely decisions. The Rate Shopping feature is a standout for us. It provides accurate, real-time competitive insights that help us stay ahead in a dynamic market. By offering a clear overview of competitor pricing and market trends, it allows us to maintain a competitive edge without the need for constant manual ...

Revenue Manager

1 months ago

Verified

... Lighthouse has become an indispensable tool in our efforts to optimize pricing strategies, maintain rate parity, and enhance our overall market position. Its suite of tools and features has revolutionized how we manage revenue and respond to market dynamics. What sets Lighthouse apart is its user-focused design, which transforms complex data into actionable insights, enabling us to make informed and timely decisions. The Rate Shopping feature is a standout for us. It provides accurate, real-time competitive insights that help us stay ahead in a dynamic market. By offering a clear overview of competitor pricing and market trends, it allows us to maintain a competitive edge without the need for constant manual monitoring. This tool has been instrumental in identifying pricing opportunities and strategically positioning our property in the market. Another highlight is the Business Intelligence (BI) Dashboard, which delivers comprehensive data analysis in a visually engaging and actionable format. It provides an intuitive overview of performance metrics, such as occupancy, ADR, and RevPAR, helping us quickly identify trends and areas for improvement. With these insights, we can proactively adjust strategies, such as implementing promotions during periods of low demand or optimizing pricing during peak seasons. This dashboard has significantly streamlined our decision-making process and allowed us to focus on strategic goals rather than data gathering. The Hotel Rate Parity Tool is another invaluable feature. It ensures our rates remain consistent across all distribution channels, which is crucial for building trust with our guests and partners. The tool’s ability to quickly identify and resolve discrepancies has saved us countless hours of manual effort and has significantly improved our pricing accuracy. Maintaining parity across all platforms not only boosts guest confidence but also helps in driving more direct bookings, reducing dependency on OTAs and their associated commissions. Furthermore, Lighthouse automates many time-consuming tasks, such as reporting ...

Revenue Management Specialist EMEA & CIS

1 months ago

Verified

... OTA Insight is a leading revenue management platform specifically designed for the hospitality industry, providing hotels and accommodation providers with advanced data analytics and market intelligence to drive informed decision-making. As the competitive landscape of hospitality continues to evolve, OTA Insight stands out as a vital tool for optimizing pricing and maximizing revenue.OTA Insight excels in delivering in-depth analytics focused on pricing, occupancy rates, and revenue. With real-time dashboards, users can easily track performance metrics and gain insights that underpin strategic decisions.The platform compiles extensive data about market trends, competitive pricing, and consumer behavior. This feature enables hoteliers to understand their position in the market and make agile pricing adjustments based on competitor activities.OTA Insight provides detailed rate comparisons and alerts, helping users identify opportunities for competitive pricing. Users can monitor changes in competitor rates and adapt quickly to market dynamics.The forecasting capabilities of OTA Insight utilize historical data to predict future performance. This feature aids in strategic planning and helps managers anticipate demand fluctuations. The platform is designed with user experience in mind. Its intuitive interface makes navigation straightforward, allowing hospitality professionals—regardless of their technical background—to utilize its advanced features effectively. OTA Insight seamlessly integrates with a variety of Property Management Systems (PMS) and Channel Managers. This capability ensures that users can have a consolidated view of their operations, streamlining the workflow ...

Regional Director of Revenue Management

1 months ago

Verified

... Data from multiple sources integrated in one place, LightHouse BI. Easy access. Easy to customize reports. Glance daily emails. Portfolio view. ...

Revenue Analyst

1 months ago

Verified

... At times the data can be slightly delayed and it would be helpful for refreshes to be scheduled automatically and the user to chose times for refreshes without necessarily pushing the button and ...

Revenue Analyst

1 months ago

Verified

... At times the data can be slightly delayed and it would be helpful for refreshes to be scheduled automatically and the user to chose times for refreshes without necessarily pushing the button and ...

Revenue Analyst

1 months ago

Verified

... At times the data can be slightly delayed and it would be helpful for refreshes to be scheduled automatically and the user to chose times for refreshes without necessarily pushing the button and ...

Hotel Manager

1 months ago

Verified

... Rate shopping for membership discount on all platforms that allows the businesses to be more strategic with their rates in the market. ...

Hotel Manager

1 months ago

Verified

... Business intelligence to have all data available in a click, Streamlined rate shopping that allows to stay competitive at all times within your compset. ...

Revenue Manager

1 months ago

Verified

... The process of mapping room types could be streamlined through automation, enhancing efficiency and reducing the potential for manual errors. ...

Revenue Manager

1 months ago

Verified

... The process of mapping room types could be streamlined through automation, enhancing efficiency and reducing the potential for manual errors. ...

Revenue Manager

1 months ago

Verified

... The process of mapping room types could be streamlined through automation, enhancing efficiency and reducing the potential for manual errors. ...

REVENUE MANAGER

1 months ago

Verified

... Lighthouse products offer valuable tools for hotel rate shopping, including real-time compset analysis, comprehensive rate intelligence from multiple channels, and market trend forecasting. They provide customizable alerts for rate changes and to reslove discrepancy, a user-friendly interface, and integration with Property Management Systems for seamless updates. These tools support enhanced revenue management, historical data analysis, and cross-channel insights to optimize pricing strategies. With features that allow dynamic ...

REVENUE MANAGER

1 months ago

Verified

... "Optimizing Hotel Revenue: A Review of Lighthouse Rate Shopping Tools for Business Intelligence, Rate Parity, and Competitive Pricing" "Maximizing Hotel Revenue with Lighthouse: A Review of ...

Sales Manager

30 days ago

Verified

... Our hotel has seen lots of growth this year, Lighthouse helped us continue to leverage the same platform to handle larger datasets, more sophisticated forecasting, and deeper competitive analysis. You can review marketing, sales, and operations all in one which is a huge time saver for us busy hospitality folks. I appreciate Lighthouse's ability to integrate historical data and trends to compare the STLY to always stay focused on REVPAR growth. Lighthouse provides insights into competitors' activities, market trends, and performance metrics. This helps us to benchmark ourselves against their competitors, understand the competitive landscape, and adjust their strategies accordingly to gain a competitive advantage. By analyzing data on guest preferences, booking habits, and previous stays, Lighthouse can help hotels segment their customers and create personalized experiences. This leads to better ...

Asst. Revenue Manager

27 days ago

Verified

... Further enhancements to reporting features could add more value such as advanced analytics or visual trends over time. Integating an automated alert system for significant rate changes within compset ...

Regional Revenue Manager

25 days ago

Verified

... The dashboard is great for offering insights all in one place, including forecast and other important data. There's a lot of reports that are also quite useful. The customization of the rate shopping ...

Regional Revenue Manager

25 days ago

Verified

... Some sections are utterly useless and it would be nice if they could be hidden. In general, being able to better organize some tabs/sections would be nice, make it a bit closer to an online Excel sheet. The reports still lack some key metric (room type is a big one) and it would be nice to have better access to those. Opera data not being able to classify groups is a giant problem. It recognizes that groups exist, and we can create our own segmentation, but this is a key metric for properties, with Opera a major system hotels tend to use, so not being able to fully cooperate with it is a big downside. The method for calculating average length of stay is pretty flawed. I'm not sure how the simple formula of comparing total number of bookings versus total number of room nights can be so wrong but the info it churns out is pretty inaccurate. While user budgets and forecasts are possible, segmentation's a bit messy. I hope they can automate this better in the future, as right now it's done via spreadsheet. I'm confident they can integrate ...

Regional Revenue Manager

25 days ago

Verified

... Some sections are utterly useless and it would be nice if they could be hidden. In general, being able to better organize some tabs/sections would be nice, make it a bit closer to an online Excel ...

Regional Revenue Manager

25 days ago

Verified

... Some sections are utterly useless and it would be nice if they could be hidden. In general, being able to better organize some tabs/sections would be nice, make it a bit closer to an online Excel sheet. The reports still lack some key metric (room type is a big one) and it would be nice to have better access to those. Opera data not being able to classify groups is a giant problem. It recognizes that groups exist, and we can create our own segmentation, but this is a key metric for properties, with Opera a major system hotels tend to use, so not being able to fully cooperate with it is a big downside. The method for calculating average length of stay is pretty flawed. I'm not sure how the simple formula of comparing total number of bookings versus total number of room nights can be so wrong but the info it churns out is pretty inaccurate. While user budgets and forecasts are possible, segmentation's a bit messy. I hope they can automate this better in the future, as right now it's done via spreadsheet ...

Regional Revenue Manager

25 days ago

Verified

... Some sections are utterly useless and it would be nice if they could be hidden. In general, being able to better organize some tabs/sections would be nice, make it a bit closer to an online Excel sheet. The reports still lack some key metric (room type is a big one) and it would be nice to have better access to those. Opera data not being able to classify groups is a giant problem. It recognizes that groups exist, and we can create our own segmentation, but this is a key metric for properties, with Opera a major system hotels tend to use, so not being able to fully cooperate with it is a big downside. The method for calculating average length of stay is pretty flawed. I'm not sure how the simple formula of comparing total number of bookings versus total number of room nights can be so wrong but the info it churns out is pretty inaccurate. While user budgets and forecasts are possible, segmentation's a bit messy. I hope they can automate this better in the future ...

Sales Manager

20 days ago

Verified

... Lighthouse is an incredible resource that I rely on daily to boost my productivity at work. The Chat feature, in particular, has been a game-changer for me. It provides almost instant responses to ...

Revenue Manager

2 months ago

Verified

... - Since comparison is limited by several options they could add manual data choice feature - Manual mapping for room categories could be added - IP change for rate shopping sources ...

Director Of Revenue

2 months ago

Verified

... - It is by far the best rate shopping tool I have ever used - As a revenue person in the past I always had information which I had to find from other sources or tools but with OTA Insight I can get ...

Director Of Revenue

2 months ago

Verified

... - The Ranking Page should be promoted more as it has very important information which is not capturing the user when going in this field - More Rate Shopping "coins" as after you change a Rate and you shop this a few times then you have to wait for some time until you are able to shop again. It should not reach the maximum of rate fetching so soon. - The events page should include more tailor made information and not as generic - The hit map in the Revenue Insight tool is getting information from all the market and not only the selected comp set - The buckets function should be able to have weightings placed by the user per competitor as without a weighting this may suggest a medium pricing decision - The Competitors selection outside the comp set (witch is selected by the user) needs improvement as there are a lot of instances where the system suggestions ...

Group Revenue Manager

2 months ago

Verified

... Possibly looking at increasing integration capabilities and increasing cities which revenue insight is present. Unfortunately our systems do not have full integration. ...

Group Revenue Manager

2 months ago

Verified

... OTA Insight has provided us with the tools to pick up issues and resolve problems with the click of a button. The latest strategy update has given invaluable insight into competitor strategy giving ...

DOS

2 months ago

Verified

... I have no complaints, unfortunately it doesn't work with our pms, so I can't comment on otb data, but it works just fine. ...

DOS

2 months ago

Verified

... Great rate and parity shopping tool, easy to use, lots of comparison options, helpful support. Multiple views, events in your city, lots of little extra information on your compset. ...

DOS

2 months ago

Verified

... I have no complaints, unfortunately it doesn't work with our pms, so I can't comment on otb data, but it works just fine. ...

Corporate Manager Revenue

2 months ago

Verified

... We have been working with OTA Insight's Rate Insight for five years now across the entire company and find the tool still very engaging to use: - extremely user friendly - very quick and helpful support 24/7 through the chat box - additional local support available at headquarter level - tool is being developped further on a regular basis - excellent value for money - great scope of participants to pick out the best possible competitor group per hotel - offers both quick overviews and drill-down options for more details - direct ...

Manager

2 months ago

Verified

... Easy user interface for people who are not mathematically gifted or highly analytical. Able to see data so clearly and easy to download to Excel. WORTH the investment on all OTA applications. ...

Reservation Manager

2 months ago

Verified

... OTA Insight tool ...

Revenue Manager

2 months ago

Verified

... In our case, it is still missing a PMS integration, because our PMS is not one of the most knowed. ...

Revenue Manager

2 months ago

Verified

... In our case, it is still missing a PMS integration, because our PMS is not one of the most knowed. ...

DVP of Revenue Management

2 months ago

Verified

... OTA Insight continues to be a fantastic product and constantly evolving. Their website is fast and easy to use. - Real time unlimited shopping is fantastic. - Room type shopping/mapping is great. - Integration with RMS ...

DVP of Revenue Management

2 months ago

Verified

... OTA Insight continues to outshine the competition ...

Revenue Manager

2 months ago

Verified

... I don't have suggestions at the moment. Sometimes I have difficulty on put together all the data for analysis, because I have to take them from different tools. ...

Revenue Manager

2 months ago

Verified

... I don't have suggestions at the moment. Sometimes I have difficulty on put together all the data for analysis, because I have to take them from different tools. ...

Revenue Management Consultant

2 months ago

Verified

... * Very easy to change comp set * Affordable rates * Easy to export into excel * Good support team with fast response ...

General Manager

2 months ago

Verified

... I wish Radisson would work with you on more frequent updates. The spread of time in between shops is just not quick enough. ...

Director of Revenue Management

2 months ago

Verified

... OTA Insight shops real rates, in real time for multiple comp sets (geographic, Luxury, scope -group or casino).... And the flexibility of changing comp sets with relevant data such as jotting ...

Commercial Director

2 months ago

Verified

... Extend calendar of rates and compset for one month more. Add the Online Travel Agency ctrip to the parity report. ...

Commercial Director

2 months ago

Verified

... The rate shopper of OTA Insight is an ideal system for Revenue Management ...

Group Revenue Manager

1 months ago

Verified

... I have been using the OTA Insight products for more than 5 years. We use the rate shopping, parity, and market intelligence dashboards on a daily basis (at least once per day!). The data provided is extremely useful for verifying city demand, and competitor pricing, across the various channels ...

Group Revenue Manager

1 months ago

Verified

... Multiple competitor sets would allow for competitor viewing by day of the week and season. Increase the range of hotel booking engines that can be shopped. ...

Regional Commercial Director

2 months ago

Verified

... Simplicity of the user experience, depth of data, personalization of the reports and insights you need to get for Revenue Insight. Rate Insight the ability to shop immediately and accuracy of the data on main ...

Regional Commercial Director

2 months ago

Verified

... Simplicity of the user experience, depth of data, personalization of the reports and insights you need to get for Revenue Insight. Rate Insight the ability to shop immediately and accuracy of the data on main OTA ...

Revenue Manager

2 months ago

Verified

... It would be nice if the figures would also cover the other KPI of the hotels and not only focus on rooms results. ...

Director of Sales & Marketing

2 months ago

Verified

... I use OTA Insight multiple times a day to ensure our rates are market-appropriate. We are able to quickly compare hotels in our compset, without needed to shop multiple sites. We also recently added ...

Principal

2 months ago

Verified

... In the past 6 years OTA Insight has developed and expanded their offering to a level that Its the first thing that I review every morning before any other report. ...

Revenue & Reservations Manager

1 months ago

Verified

... A one stop shop to compare rate and maintain parity whilst also seeing what your competitors are doing. ...

Revenue & Reservations Manager

1 months ago

Verified

... It does everything I need it to at the moment, but I am sure OTA Insight will continue with upgrades and improvements as we have noticed since using the programme. ...

Revenue Manager

2 months ago

Verified

... I receive these reports through email on a daily basis. This saves times and data comes in excel so it is easy to manipulate for my own reports. On the website that is easy to pull out and it saves ...

Revenue Manager

2 months ago

Verified

... Easy to Use and Email information update ...

Revenue Manager

2 months ago

Verified

... Could not understand how my TOP INSIGHT works. There should be some kind of training on how to use this tool. New report with future date will be very important. Please be aware to segment at least in three categories: transient data, group data, and crew data. If it is possible by channel that would be great. There are some competitors that can even segment by retail, wholesale, travel ...

Revenue Manager

2 months ago

Verified

... Could not understand how my TOP INSIGHT works. There should be some kind of training on how to use this tool. New report with future date will be very important. Please be aware to segment at least in three categories: transient data, group data, and crew data. If it is possible by channel that would be great. There are some competitors that can even segment by retail, wholesale, travel industry, corporate and package. But I know it is very difficult as hotels differ in how to segment their market. Online travel agency production would also be good to have that information from my competitors basket. Usually this report comes in occupancy figures, if it is possible to have the ADR competitors baseline, this would also allow us on how to position our average rate for some days. If you could provide some forum for best practices with OTA insight where you could give monthly seminars, tips and suggestion on how to better take advantage of this tool. It could be on a live presentation and it should be recorded as sometimes we do not have availablility at that moment but we can refere to it later. If there is some sort of journal, email or some print information on this subject that would be available for us, that would help to use your application and make sure everybody is involved. Maybe you have a beta ...

Revenue Manager

2 months ago

Verified

... Easy to Use and Email information update ...

Demand manager

2 months ago

Verified

... Various ways to compare your rate to compset and customizable metrics - for example color coding if 30% above comp set show red vs another hotel where 10% above comp set can show red. In addition to the calendar view, the line graph where you can see the highest, lowest, median and your own pricing for an entire month gives helpful insights for pricing further out and save time. Strategy tab where you can find reports on usual price position, geo and member discounts in compset, as well as lenght of stay promotions and breakfast pricing. It is helpful to have this data consilidated in one place ...

Demand manager

2 months ago

Verified

... Various ways to compare your rate to compset and customizable metrics - for example color coding if 30% above comp set show red vs another hotel where 10% above comp set can show red. In addition to the calendar view, the line graph where you can see the highest, lowest, median and your own pricing for an entire month gives helpful insights for pricing further out and save time. Strategy tab where you can find reports on usual price position, geo and member discounts in compset, as well as lenght of stay promotions and breakfast pricing. It is helpful to have this data ...

Revenue Manager

2 months ago

Verified

... Would love faster update of data Brand.com needs slight improvement, no other issues, new revenue & Market data is great. ...

Revenue Manager

2 months ago

Verified

... We use this OTA Insight daily to compare our rates with our compset, saves time having all information we require in one place. Love the new revenue & Market Insight. We use the overview to see at a ...

Revenue Manager

2 months ago

Verified

... Dashboard sections are simple and easy to read; charts provide insights to help understand the data; powerful for reservations, sales and revenue teams for better forecast; reports are easy to digest. PMS ...

Revenue Manager

2 months ago

Verified

... I think analytics could be improved if data can be converted into a different currency other than the local one; this way, data from different hotels can be better managed at corporate level by ...

General Manager

2 months ago

Verified

... I use this feature to aid in rate changes. The tool is the information that I need and has it all under one area. Who has time to go to all the hotel websites to look at rates? ...

Revenue Analyst

2 months ago

Verified

... i think there are no need to improve, but there are still missing for some point about Price from mobile, not all OTA, OTA insight provide the feature. ...

Revenue Analyst

2 months ago

Verified

... i think there are no need to improve, but there are still missing for some point about Price from mobile, not all OTA, OTA insight provide the feature. ...

Revenue Analyst

2 months ago

Verified

... we can analysis all the competitor price, so we can choose the right Strategy, determine set the price to other. ...

Revenue Manager

2 months ago

Verified

... - perfect tool to analyse the expired month, as pms is not providing such detailed information - clear overwiew for rate shopping ...

Revenue Analyst

2 months ago

Verified

... OTA Insight Rocks ...

Revenue Manager

2 months ago

Verified

... Other than just rate, it shops discounts (mobile, member...) and policies too. Lately it integrates own OTB which saves switching to and fro. The display of comp rates is clear and user friendly. The ...

Revenue Manager

2 months ago

Verified

... Other than just rate, it shops discounts (mobile, member...) and policies too. Lately it integrates own OTB which saves switching to and fro. The display of comp rates is clear and user friendly. The ...

Revenue Manager

2 months ago

Verified

... Other than just rate, it shops discounts (mobile, member...) and policies too. Lately it integrates own OTB which saves switching to and fro. The display of comp rates is clear and user friendly. The ...

Revenue Manager

2 months ago

Verified

... Other than just rate, it shops discounts (mobile, member...) and policies too. Lately it integrates own OTB which saves switching to and fro. The display of comp rates is clear and user friendly. The ...

Revenue Manager

2 months ago

Verified

... Rate Shopping and Rate parity are accurate and assist in pricing strategy within the comp-set , Moreover the Business intelligence tool is giving an indicator to the market condition and the reports ...

Revenue Manager

2 months ago

Verified

... The Refresh rate tool has a minimum of 3 refresh at same time and it will be great if the refresh tool will be unlimited, also we need to get the history for the rate reports for last years if ...

Director of Sales & Marketing

2 months ago

Verified

... Commercial meeting to update hotelier and exchange experience and market trend update insight by destination plus the most data sharing development ...

Director of Sales & Marketing

2 months ago

Verified

... Commercial meeting to update hotelier and exchange experience and market trend update insight by destination plus the most data sharing development ...

Head of Revenue Management

2 months ago

Verified

... It would be helpful to have more integrated links to take you to various elements of the product instead of having to go to the drop down menu ...

Hotel Manager

2 months ago

Verified