GuestJoy

GuestJoy really offers a complete guest journey tool from the beginning to the end. It engages the guest, generates revenue from upselling and helps with the reviews. GuestJoy is a versatile product all properties could benefit from.

Guest Joy provides is a simple solution that lets our properties go contactless and provide a great customer experience to their guests. With guest joy contactless check-in, upselling, and managing feedback are easy.

I love their integration with Mews. They established two-way connectivity so the hotels could fully benefit from the contactless guest experience and a digital guest journey. These two systems together work like magic:)

Easy & solid. That is the essence of GuestJoy. They offer a great guest journey for business owners looking to improve their check-in, upsell, and feedback flow. It is an extremely easy-to-use tool for the segment that needs this most: small and mid-sized hot...

GuestJoy is helping hotels enhance their guests' experience & communication, upsell services and gather reviews, in one solution. Their contactless check-in solution provides a safe experience for guests who desire to bypass the front desk and go to their roo...

The advanced technology behind GuestJoy enables hotels to increase revenue, improve guest experience and generate reviews online simultaneously. GuestJoy focuses on delivering the best digital experiences for guests with their offer of 4 key solutions, desi...

Online checking and checkout is an extremely important feature in the current climate. Ensuring guests don't need to congregate in the lobby, they can go to their room but also freeing up staff to focus on hospitality.

It is a great system that enables a full contactless guest experience for hoteliers. It combines the pre-check-in, upsell and feedback. Their user interface is easy to use and a system like that really helps the front office to automatize processes.

Guestjoy has built its product through the eyes of the customer and the user. Why do I think this is great? Having done this, it has given hotels a product that they will have been looking for, a product that they want to use.

Quick, user friendly and easy content management. Very well positioned upsell offers. Mobile and desktop friendly. Brings extra revenue for hotels. Easy set-up and integration. I like the questioneer received just after the check-in in the hotel is done - I th...

The functionality GuestJoy is offering to the hoteliers is great. Upsell is generally hard to implement and employees are usually very relactant to it. Replacing this with technology is great and we hae seen it among some of our customers the results are grea...

GuestJoy offer a perfect blend between Upselling, Reputation Management and Guest communication - all in one platform. The product is incredibly user friednly and easy to set up. It keeps things simple - but effective.

GuestJoy allows you to manage the complete customer journey, maintaining relevant interaction at all the key moments to ensure a smooth experience. Allows your guests to experience a personalised offer and get the most out of their stay.

GuestJoy offers 4 solutions designed to help hotels achieve increased revenue, improve guest experience, and drive more bookings. Guestjoy easily allows hotels to upsell, generate feedback, and drive reviews online to get ahead of the competition. The tool is ...

Fantastic company to work with , they are continually developing there software based on the hotel and market demands of which independent hoteliers require. Our mutual clients see a significant uptake in revenue once they have started to use Guest Joy. Simple...

After having connected GuestJoy to more than 50 HotelTime PMS customers, the most important thing GuestJoy does well is that it makes customers happy obviously proving hotels with a great upselling and guest communication platform. We are very happy with how t...

It isn't just an upselling tool. GuestJoy has so many other features, such as online check-in, guest communication and in-depth analytics. All these features help hotels to engage with guests. Also, it is very easy to implement.

Guest Joy allows our properties to reduce long lines at their front desk by making contactless check-in simple with no app required. WIth Cloudbeds and GuestJoy properties simply get more reservations and happier guests.

They have solved a problem for smaller hotels between 20-100 bedrooms. With the extensive two-way integration, a hotel can maximise the guest experience prior- during and post-stay. Smaller hotels can now use great tech

The full suite of elements beats competitors in the landscape that offer 'just' a communication channel or upsell tool. Simplicity is something that goes a long way and GuestJoy does this well with their dashboard that tracks all activities in 1 place.

GuestJoy has a large number of integrations, including leading PMSs and Channel Managers. Thanks to these integrations GuestJoy receives reservation data which can then be used by the hotelier to easily send targeted and highly personalized emails at any momen...

The software enables hoteliers to create their own marketing campaigns easily saving outsourcing some marketing costs as well as time. The platform is flexible and also allows for great personalisation.

Guest experience surveys are a great way to capture guest information without asking them to submit a lengthy review plus it's an efficient way to garner valuable information to improve the guest experience.

They don´t focus on a single solution and provide the entire guest journey from the moment reservation is confirmed. Their upsell is so advanced that it brings 10-15X ROI by simply selling right offers to the right guests.

Guestjoy offers a slick product which is easy to manage, well designed and offers great features, to name a few they support communication to hotel guests in multiple languages (really great for hotel groups that have hotels around the world). Hotels like to h...

Flexible, follows trends and adjusts to changes. Professionl team which is always there for partners and customers. They are moving at a very fast pace which I guess is their success and they are always open for new ideas!

We at HOTELTIME love to work with GuestJoy, because the communication is great, they are superkind and always geust oriented. We have made common events and it was always a great success. The technological integration allowing the hotel guest to upgrade the ro...

The fact that GuestJoy combines 3 types of products into one soultion - but manages to keep the product so simple is what makes it stands out. The competitive pricing means that they always offer a positive ROI to any mutual customers.

In the current situation with Covid, social-distancing and the importance of low-touch interaction, GuestJoy offers the perfect solution to stay in touch with your guests and customers, offering: Contactless check-in Seamless upselling Feedback and review gene...

The advanced technology behind GuestJoy enables hotels to increase revenue, improve guest experience and generate reviews online simultaneously. Partnered with TripAdvisor, guests are able to submit reviews straight from GuestJoy. This solution is suitable for...

They are continually developing there software based on the hotel and market demands of which independent hoteliers require. Our mutual clients see a significant uptake in revenue once they have started to use Guest Joy. Simple integration. Clear communication...

First of all, the team behind GuestJoy are really passionate about what they do and always take the extra mile to support and help their customers. They understand that customer service is as important as the platform itself, don't hesitate to travel to see th...

More than a great tech tool, it's also important that your tech provider have a great team that cares about your hotel and staff. GuestJoy team is very guest-centric, friendly, and ready to keep improving to provide the best to their clients.

Defining your guest journey when choosing any integration is important. The staff at GuestJoy is great at guiding you through their offering and helping you choose a solution that best fits the service you want to provide at your property.

Don't hesitate to try this modern platform that will enhance any operation wanting to achieve a seamless guest journey. Collecting data and capitalizing on that knowledge is key for any hoteliers bottom line.

With so many softwares on the market, my biggest advice is not to look too much at flashy social media posts but to properly assess 'what you want'. "How do I want to be treated as a guest and how will my guest journey add value to my guests?" And that is whe...

The tools allows hoteliers to easily communicate with their guests in more than 20 languages and then, with one click, guests can easily make a room upgrade, book dinner or add any other service like spa, prior arrival or during their stay. Additionally, Gues...

GuestJoy lives and breathes customer experience. Regardless of reviews, upselling, or contactless check-in, GuestJoy is dedicated to solving issues for hotels, and help them make their customers' journey equally nice and easy.

In the current climate, online check-in and check-out are valuable features to a hotel guest experience. Offering tech solutions like this to practical problems is a valuable way to engender confidence and safety in your guests' minds.

Try it out, the user interface is easy and so is the implementation process. The value is enormous. They have sometimes free trials available and it is a great opportunity to test the value of the system.

If you want to save time and ease the pressure of your front of house staff which will allow them to concentrate on offering a high level of customer service and leave the sales to the Guestjoy upselling tool.

If you will not try it, you will not know it. Good opportunity to boost upsell of the services and rank up your online reputation. Each hotel nowdays need a system, which is communicating with your guests.

You would be surprised how much aditional revenue upsell and especailly room upgrade can bring! Do not underestimate the power of reviews and make sure you manage them correctly. GuestJoy can help you with that a great deal.

Ask about the ROI - and try to compare it with other products. Ensure to factor in all 3 of Guestjoy products when making any price comparisons. If you require a very Complex CRM/Guest comm module Investigate whether Guestjoy can provide the functionality - ...

In these times of self-distancing, GuestJoy is the perfect solution to maintain customer contact that is so important in the hospitality experience. The feedback and review manager will help to turn your guests into ambassadors.

Make sure you dedicate time to set up for both the upselling as well as feedback/reviews and messaging modules - each will provide an enhanced experience for guests and create further benefits for you.

Guest Joy know what they are talking about , working with there different portfolio of hotels both large and small they know what up selling opportunities are available to your guests. They can target your OTA bookings also. Our mutual clients have seen a sign...

If a hotelier doesn't use any upselling and guest communication platform, he/she should definitely look at GuestJoy. The platform itself can bring new instant revenue to the property, increase the average review score and, at the end of the day, increase guest...