The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 28 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Agilysys Hospitality Solutions 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Mobile Ordering and Payment Log Reports.
Clover 表现出色 .
基于 HTR 上 28 条经验证的酒店从业者评价的并排评分。
| HTScore |
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| 推荐可能性 |
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| 易用性 |
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| 客户支持 |
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| 性价比 |
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| 起始价格 | From $800/mo | Contact sales |
| 经验证的评价 | 28 | 0 |
各产品在不同物业规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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|---|---|---|
| 小型(10-24 间客房) | #8 1 条评价 | — |
| 中型(25-74 间客房) | #7 4 条评价 | — |
| 大型(75-199 间客房) ▾ | #6 6 条评价 | — |
| 超大型(200+ 间客房) ▾ | #3 8 条评价 | — |
按物业类型
| 细分市场 |
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|---|---|---|
| 精品酒店 ▾ | #8 3 条评价 | — |
| 豪华酒店 ▾ | #7 10 条评价 | — |
| 品牌/连锁酒店 ▾ | #7 4 条评价 | — |
按区域
| 细分市场 |
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|---|---|---|
| 北美 ▾ | #2 18 条评价 | — |
| 亚太 | #6 1 条评价 | — |
| 中东 | #5 1 条评价 | — |
Choosing the right POS system for your hotel hinges on your operational needs, customer experience goals, and integration requirements. Agilysys POS by Agilysys Hospitality Solutions and Clover serve different segments and priorities, but they both aim to streamline transactions and boost revenue. Your decision should be guided by the scale of your property, the complexity of your operations, and your support expectations.
Agilysys POS is tailored for hospitality, offering extensive features and regional reach, while Clover, focusing on small and medium businesses, emphasizes ease of use and versatile hardware options. Which aligns better with your hotel’s specific needs?
Agilysys POS is designed explicitly for the hospitality industry, offering features like integrated kitchen displays, guest profiles, and advanced reporting to improve guest service and operational efficiency. Clover, on the other hand, is built for retail and small businesses, providing a flexible, open platform with basic transaction management but lacking hospitality-specific tools.
Agilysys POS has a high score for ease of use (4.43/5) and customer support (4.11/5), despite mixed reviews about installation and support issues, whereas Clover’s reviews are unavailable, making its usability and support outcomes uncertain. Agilysys’s recent reviews boost confidence in its ongoing support and development.
Are you looking for an industry-specific solution with proven hospitality features or a flexible, adaptable POS with broader retail capabilities? This fundamental difference influences which product fits your hotel.
If your hotel needs a comprehensive, scalable POS designed for complex hospitality environments with features like inventory management, customer insights, and integrated delivery options, Agilysys POS is the clear choice. Its extensive feature set (41 unique features) supports large, multi-property, or resort-style operations needing detailed reporting and multi-platform integration.
For smaller hotels or properties with simple needs and a focus on quick setup and transaction processing, Clover may seem appealing—especially with its open architecture and multiple hardware options. However, the lack of specific hospitality features and reviews makes it less suited for hotels seeking a tailored solution.
If your hotel prioritizes industry-specific tools and regional presence, Agilysys’s strong review base and feature depth make it the better fit. For general retail or non-hospitality needs, Clover’s flexibility could be advantageous, but its absence of hotel-focused features is a notable gap.
Agilysys POS scores highly on ease of use with a 4.43/5 rating, reflecting an intuitive, user-friendly interface praised by many users. Its onboarding process, rated at 3.85/5, indicates some room for improvement, but recent reviews highlight staff training and operational setup are manageable with proper support.
Clover’s reviews are unavailable, but its reputation for straightforward hardware setup and quick transactions in retail suggest a user-friendly experience. However, without specific hotel-focused feedback, it’s challenging to assess how well Clover’s interface adapts to hospitality workflows.
Edge: Agilysys POS.
Agilysys POS boasts 41 unique features tailored for hospitality, including self-service table-side ordering, digital menus, advanced upselling, integrated kitchen displays, guest profiles, and detailed reporting. These features directly support guest experience and operational optimization.
Clover offers a broad set of tools around payment processing, inventory, and sales reporting but lacks the specialized features necessary for hotel operations. Its features are more suited for retail environments than hospitality.
Edge: Agilysys POS.
Agilysys POS’s customer support scores 4.11/5 based on recent reviews, with users describing staff as caring and responsive, although some reviews mention communication challenges and support delays. Support quality appears solid, especially for larger properties needing ongoing assistance.
Clover’s reviews are not available, which complicates a direct comparison. Given Agilysys’s established support infrastructure and recent user feedback, it currently provides more reliable support for hotels.
Edge: Agilysys POS.
Agilysys POS integrates with 23 verified partners, including property management, inventory, and marketing solutions like SiteMinder, Revinate, and SEVENROOMS. This extensive network ensures your hotel can connect core systems seamlessly.
Clover has only one verified integration partner, limiting its compatibility with hospitality-focused applications. While it suits retail environments, its lack of hotel-specific integrations makes it less versatile for hotel operations.
Edge: Agilysys POS.
Agilysys POS’s 28 recent reviews and a high likelihood to recommend score of 84% demonstrate strong recent user satisfaction in the hospitality sector. Review content highlights its user-friendly interface and extensive features, especially appreciated by larger resorts and hotels.
Clover’s reviews are unavailable, so hotel-specific satisfaction metrics cannot be assessed. Its primary reputation is in retail, not hospitality, making it less relevant for hotelier evaluations.
Edge: Agilysys POS.
Agilysys POS costs $800 upfront, with no mention of monthly fees, freemium models, or implementation charges. This transparent pricing suits hotels planning a clear budget for deployment.
Clover’s pricing details are not specified, but as a platform for small businesses, it typically involves hardware costs and transaction fees. Its flexible hardware options may appeal to smaller hotels or those seeking a quick, low-cost setup, but exact expenses depend on hardware choices and usage.
If predictable, flat pricing is critical, Agilysys offers clarity. For budget-conscious properties seeking quick deployment, Clover’s costs may vary.
Not ideal if your hotel is small, budget-constrained, or has minimal F&B needs.
Not ideal if your hotel requires detailed hospitality features, extensive reporting, or multi-platform integrations.
Agilysys POS offers a comprehensive, hospitality-specific solution ideal for large, complex properties or resorts. Its extensive feature set and regional presence make it a reliable choice for hotels seeking tailored operational tools and robust support.
Clover, while flexible and user-friendly, caters more to retail and small business environments. Its lack of hotel-specific features and limited integrations make it less suitable for hotels with sophisticated operational needs.
If your hotel values industry-specific tools, extensive integrations, and proven support, Agilysys POS is the clear winner. For smaller properties or those seeking simple transaction management, Clover might suffice, but its limitations in hospitality make it a less optimal choice.
酒店POS系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $800/mo | — |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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订单管理
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| 自助桌边点餐 | ||
| 追加销售 | ||
| 数字菜单 | ||
| 高级订购 | ||
| 折扣和促销 | ||
| 移动订购 | ||
| 集成厨房展示 | ||
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Inventory Management
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| 库存管理 | ||
| 成分管理 | ||
| 库存报告 | ||
| 股票警报 | ||
| 配方成本核算 | ||
| 食品成本报告 | ||
| 报告导出 | ||
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CRM & Loyalty
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| 用户管理 | ||
| 折扣和促销 | ||
| 宾客简介 | ||
| 奖励计划 | ||
| 营销活动 | ||
| 客户洞察报告 | ||
| 分割 | ||
| 实体会员卡 | ||
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Accounting
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| 折扣和促销 | ||
| 客户洞察报告 | ||
| 付款日志报告 | ||
| 会计软件集成 | ||
| 映射 | ||
| 同步错误警报 | ||
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付款
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| 礼品卡 | ||
| 追加销售 | ||
| 折扣和促销 | ||
| 客户洞察报告 | ||
| 符合 PCI 标准 | ||
| 支票拆分 | ||
| 退款管理和欺诈预防 | ||
| 付款日志报告 | ||
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Analytics & Insights
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| 员工报告和管理 | ||
| 销售报告 | ||
| 菜单绩效报告 | ||
| 服务器推荐 | ||
| 服务器级别报告 | ||
| 宾客简介 | ||
| 移动分析 | ||
| 食品成本报告 | ||
| 报告导出 | ||
| 客户洞察报告 | ||
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Delivery
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| 多平台整合 | ||
| Uber Eats | ||
| 冲门 | ||
| 配送菜单定制 | ||
| 折扣和促销 | ||
| 评论集锦 | ||
| 菜单同步 |
独特功能
评分差异最大的方面
这取决于您的需求。Agilysys POS 和 Clover 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。Agilysys POS 提供 23 个经验证的集成合作伙伴,而 Clover 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Agilysys POS 在易用性方面领先,评分为 4.4/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Agilysys POS:否。Clover:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Agilysys Hospitality Solutions 的 HT Score 为 74,Clover 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案