The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 52 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Amaze Insights 表现出色 .
Hotel Cloud 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Net Revenue KPIs and Other Income Forecasting, Reporting & Analysis.
基于 HTR 上 52 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $100/mo |
| 经验证的评价 | 0 | 52 |
在分析了 52 条经验证的评价后,Amaze Insights 用户最看重其 ,而 Hotel Cloud 用户则强调 功能请求和改进, 报告和预测, 实时分析。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 商业智能 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #11 9 条评价 |
| 中型(25-74 间客房) ▾ | — | #6 37 条评价 |
| 超大型(200+ 间客房) | — | #22 1 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #14 20 条评价 |
| 豪华酒店 | — | #24 2 条评价 |
| 品牌/连锁酒店 ▾ | — | #7 37 条评价 |
| 长住酒店 | — | #15 3 条评价 |
按区域
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| 北美 | — | #19 1 条评价 |
| 欧洲 ▾ | — | #5 51 条评价 |
Choosing between Amaze Insights and Hotel Cloud Analytics hinges on your hotel’s specific needs for business intelligence. Amaze Insights is a new entrant with no reviews or recent data, while Hotel Cloud boasts a substantial review count, recent feedback, and a proven track record. Both aim to help your team understand your data better, but their levels of user validation differ sharply.
Amaze Insights offers a sophisticated AI analytics platform, yet its lack of reviews raises questions about its real-world performance. Hotel Cloud, on the other hand, has been widely adopted, with 52 reviews in the past six months and a 99% likelihood of recommendation, making it the more reliable choice for now.
Both Amaze Insights and Hotel Cloud aim to transform hotel data into actionable insights, yet they diverge significantly in maturity and user validation. Amaze Insights, founded in 2022 with just three employees, is still building its reputation, having no reviews or ratings yet. Conversely, Hotel Cloud, established in 2020 with four staff members, has accumulated over 50 recent reviews, reflecting strong market presence.
Hotel Cloud’s reviews consistently praise its real-time analytics, automation features, and multi-property management capabilities. Hotel managers report that Hotel Cloud’s data integration simplifies operations, enabling quick decision-making and boosting revenue. Meanwhile, Amaze Insights promises AI-powered analytics and summaries but lacks third-party validation or user feedback to substantiate these claims.
Given the absence of recent reviews for Amaze Insights, hotel teams should question whether it has the proven reliability needed to underpin important business decisions. Hotel Cloud’s recent, positive reviews—highlighting ease of use, support, and extensive features—make it the safer, more tested choice.
If your hotel needs a proven, comprehensive business intelligence platform with extensive user feedback, go with Hotel Cloud. It’s especially suitable if you operate multiple properties, prioritize real-time data, and want a system with a vast integration network. Its high user ratings and recent reviews confirm its effectiveness in these areas.
If, however, your team seeks a newer AI-driven platform to experiment with innovative insights and is willing to accept less proven technology, Amaze Insights might appeal. But keep in mind, without recent reviews or validation from other hoteliers, it’s a riskier choice. Hotel Cloud’s maturity and user trust make it the more reliable option at this stage.
Hotel Cloud scores near-perfectly for ease of use with a 4.98/5 rating based on 52 recent reviews, and users frequently praise its intuitive interface, quick navigation, and helpful onboarding. Customers say it’s “easy to get started with” and “great for performance workshops,” with minimal training required.
Amaze Insights, with no reviews and a 0/5 rating, provides no data on usability. Its lack of user feedback makes it impossible to judge whether its AI summaries and analytics are user-friendly or complex. For now, Hotel Cloud’s proven usability clearly outshines Amaze Insights.
Edge: Hotel Cloud
Hotel Cloud offers a suite of 29 features, including net revenue KPIs, forecasting, distribution analytics, multi-property management, customizable dashboards, and API access—features specifically praised for their depth and flexibility. It also provides automation, collaboration tools, and detailed reporting, making it a full-fledged BI system.
Amaze Insights, on the other hand, has no listed features or unique functionalities. Its AI capabilities are highlighted as a core offering, but without user validation or a feature list, it’s uncertain how comprehensive or reliable these features are.
Given the extensive feature set and proven track record, Hotel Cloud provides more tangible value and versatility. Edge: Hotel Cloud
Hotel Cloud’s support and onboarding ratings are near-perfect at 4.92/5 from 52 recent reviews, with users frequently noting “excellent support” and “smooth onboarding.” Customers appreciate the responsiveness and proactive assistance, which enhances their overall satisfaction.
Amaze Insights, with no reviews or recent feedback, provides no data on support quality. Its support reputation remains unknown, making it difficult to trust in critical moments. Based on current evidence, Hotel Cloud’s support stands out.
Edge: Hotel Cloud
Hotel Cloud integrates with 11 verified partners, including RoomRaccoon, Sirvoy, SiteMinder, Mews, Oracle Hospitality, and Little Hotelier. Its open API and automated data gathering streamline operations across various platforms, giving your team a consolidated view of performance.
Amaze Insights, with only 3 verified partners—SalesAndCatering.com, Event Temple, Tripleseat—has a limited integration network. Its capability to connect with other systems remains unproven and less comprehensive.
Edge: Hotel Cloud
Hotel Cloud’s recent reviews indicate an overwhelming 99% likelihood of recommendation, with users from varied segments praising its usability, support, and features. Its high review count (52 reviews in last six months) suggests broad, current validation.
Amaze Insights has no reviews or ratings, so it cannot be rated by users. Therefore, Hotel Cloud’s strong, recent validation makes it the clear leader in customer satisfaction.
Edge: Hotel Cloud
Hotel Cloud charges a straightforward $100 monthly, with no setup or additional fees. Its transparent pricing aligns with its extensive feature set and recent positive reviews.
Amaze Insights’ pricing details are unavailable, implying it may not have a clear or standard pricing model yet. Without concrete pricing, Hotel Cloud’s value proposition appears more tangible and accessible.
Not ideal if: you need a mature, validated system; if you operate multiple properties without dedicated BI staff; or if your hotel depends on extensive integrations and proven user support.
Not ideal if: your hotel is very small or budget-constrained; you need a simple, single-property solution; or you’re looking for a platform with minimal setup requirements.
The core difference between these two platforms is validation and maturity. Hotel Cloud’s extensive recent reviews, high satisfaction scores, and feature-rich offering cement its position as the more reliable and proven system.
Choose Hotel Cloud if your hotel values a mature, well-supported tool that can handle multiple properties and integrates widely. Its ability to deliver quick, accurate insights supported by user feedback makes it the smarter investment now.
Opt for Amaze Insights only if your team is prepared to take a risk on a newer, less proven platform and is excited by its AI promise. But without proven performance or reviews, its reliability remains uncertain.
In conclusion, for most hotels prioritizing stability, support, and broad functionality, Hotel Cloud is the clear choice. Amaze Insights may evolve into a strong contender someday, but for now, Hotel Cloud’s proven track record makes it the safer bet.
商业智能 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $100/mo |
根据 HTR 的产品数据库,Amaze Insights 和 Hotel Cloud Analytics 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 企业和旅行社账户跟踪 | ||
| 其他收入预测、报告和分析 | ||
| 净收入 KPI | ||
| 分析仪表板 | ||
| 收入节奏 | ||
| 食品和饮料报告、分析和预测 |
显示主要差异。这两款产品之间还有 17 项功能存在差异。
酒店从业者喜爱的方面
一些评论提到希望增加更多功能和改进,例如 PDF 导出选项、自定义仪表板和额外的 AI 驱动功能。用户渴望看到新的发展,使系统更加有益,更加灵活,满足他们的独... 一些评论提到希望增加更多功能和改进,例如 PDF 导出选项、自定义仪表板和额外的 AI 驱动功能。用户渴望看到新的发展,使系统更加有益,更加灵活,满足他们的独特需求。
许多评论指出,Hotel Cloud 的报告和预测功能非常出色。它提供的见解可帮助用户做出更好的战略决策并跟踪绩效指标。然而,人们呼吁提供更详细、可定制的报告、预... 许多评论指出,Hotel Cloud 的报告和预测功能非常出色。它提供的见解可帮助用户做出更好的战略决策并跟踪绩效指标。然而,人们呼吁提供更详细、可定制的报告、预测更新和额外的预测模块,以进一步帮助制定战略。
用户高度评价 Hotel Cloud 提供的实时分析功能。他们发现它有助于跟踪多个酒店的房价和提价情况、快速做出决策并提高运营效率。PMS 的快速更新和清晰的见解使酒... 用户高度评价 Hotel Cloud 提供的实时分析功能。他们发现它有助于跟踪多个酒店的房价和提价情况、快速做出决策并提高运营效率。PMS 的快速更新和清晰的见解使酒店经营者能够及时做出决策并提高整体酒店业绩。
独特功能
评分差异最大的方面
这取决于您的需求。Amaze Insights 和 Hotel Cloud Analytics 共享许多核心 Business Intelligence 功能,但各有独特的能力。Amaze Insights 提供 3 个经验证的集成合作伙伴,而 Hotel Cloud Analytics 提供 11 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Hotel Cloud Analytics 在易用性方面领先,评分为 5.0/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Amaze Insights:否。Hotel Cloud Analytics:否。 两款产品目前均不提供免费版。大多数 Business Intelligence 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Amaze Insights 的 HT Score 为 0,Hotel Cloud 的为 19。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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