项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 33 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
APRO Kassensysteme GmbH 凭借追加销售以及折扣和促销等独家功能脱颖而出。
Shiji Group 在用户友好性方面表现出色,尤其适合民宿住宿设施(4.9/5),并拥有员工报告和管理以及菜单绩效报告等独家功能。
基于 HTR 上 33 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 联系销售 | 起价 $600/月 |
| 经验证的评价 | 0 | 33 |
在分析了 33 条经验证的评价后,APRO Kassensysteme GmbH 用户最看重其 ,而 Shiji Group 用户则强调 用户友好性, 运营效率, 系统集成。点击任意主题查看评价者的反馈。
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各产品在不同酒店规模、类型和区域的 酒店POS系统 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | — | #7 1 条评价 |
| 中型(25-74 间客房) ▾ | — | #4 15 条评价 |
| 大型(75-199 间客房) ▾ | — | #5 15 条评价 |
| 超大型(200+ 间客房) | — | #6 2 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | — | #4 12 条评价 |
| 豪华酒店 ▾ | — | #5 22 条评价 |
| 品牌/连锁酒店 ▾ | — | #5 20 条评价 |
| 长住酒店 | — | #5 1 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | — | #4 8 条评价 |
| 欧洲 ▾ | — | #4 7 条评价 |
| 亚太 ▾ | — | #4 6 条评价 |
| 中东 ▾ | — | #3 7 条评价 |
apro POS and Shiji Infrasys POS serve the hotel point-of-sale market but diverge significantly in scale, reach, and feature depth. apro POS focuses on the Central European gastronomy and hospitality sector with a modular system integrating regional hotel software like Casablanca and Protel, mainly supporting small to mid-sized operations. Shiji Infrasys POS is an enterprise-grade, cloud-based solution trusted by global hotel brands such as Hyatt and Mandarin Oriental, designed to handle multi-property, multi-outlet environments worldwide.
Both systems address the core problem of integrating F&B operations with hotel management to streamline billing, improve order accuracy, and enhance guest experiences. However, apro POS centers on onsite personal support and regional PMS integration, while Shiji Infrasys provides a comprehensive, cloud-enabled platform with offline capability and extensive global integrations.
If your hotel operates within Austria, Germany, Switzerland, or South Tyrol and requires close local support with integration to regional PMS systems such as Casablanca or Protel, apro POS suits smaller-scale gastronomy and hospitality setups, although no reviews are available to confirm operational satisfaction. Conversely, if you manage branded or luxury hotels across multiple countries or need a cloud-based solution supporting offline functionality, extensive reporting, and a broad partner ecosystem, Shiji Infrasys POS is the data-supported choice with 33 reviews averaging 4.6/5 overall, reflecting strong adoption in luxury (4.4/5) and branded hotels (4.6/5). Data on apro POS is limited, so its fit outside its regional niche cannot be confirmed.
Shiji Infrasys POS has an ease of use rating of 4.6/5 across 33 reviews, with users citing an intuitive interface that reduces training time and facilitates staff adoption. Reviewers mention that new users quickly adapt to tasks like order taking and report generation. No user reviews or ease of use data exist for apro POS, leaving this dimension unverified. Despite Shiji’s occasional lag during peak times, its user-friendliness is consistently praised by operational staff.
Edge: Even.
apro POS offers six unique features including Upselling, Discounts & Promotions, Gift Cards, Check Splitting, Menu Sync, and a Rewards Program. These features directly impact front desk and F&B workflows by enabling dynamic pricing, staff-driven upselling, and integrated guest loyalty management, which facilitate revenue growth and guest satisfaction. Shiji Infrasys POS provides thirteen unique features such as Cloud Based operation, Customer Management, Employee Reporting, Menu Performance Reporting, Server Recommendations, Guest Profiles, Food Cost Reporting, Stock Reporting, PCI Compliance, Review Collection, Segmentation, and On-Premise capabilities. These features enable multi-outlet control, detailed labor and menu analytics, compliance with payment standards, and guest data-driven marketing, supporting complex hotel operations that require scalability and comprehensive data insights.
Shared features total ten. The breadth of Shiji’s unique features supports enterprise needs, while apro POS’s features emphasize localized, direct sales tools.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS rates 4.6/5 in customer support and 4.5/5 in onboarding across 33 reviews. Users highlight constant communication from project managers and ongoing assistance during implementation, noting that support helped clarify configuration complexities. apro POS lacks review data on support and onboarding, but its regional partner network promises onsite personal assistance in Central Europe. Without direct user feedback, support quality for apro POS remains unverified.
Edge: Even.
apro POS maintains 13 verified integrations, including regional hotel software like Planet, Casablanca, and ibelsa GmbH, which suit properties operating within specific European markets. Shiji Infrasys POS boasts 72 verified partners, including global leaders such as SiteMinder, Revinate, Oaky by Plusgrade, IDeaS, Duetto, and Amadeus, supporting extensive connectivity across distribution, revenue management, and guest experience platforms. Shared integrations number three (Guestnet, Mews, Stayntouch).
Hotels seeking broad international connectivity and advanced integrations for revenue management and guest engagement benefit from Shiji’s partner network. Properties focused on the Central European market with specific PMS solutions may find apro’s integration set sufficient.
Edge: Shiji Infrasys POS.
Shiji Infrasys POS holds a representative overall rating of 4.6/5 from 33 reviews, with steady recent activity (2 reviews in the last 6 months). Segment ratings show consistent satisfaction across branded hotels (4.6/5, 22 reviews), luxury hotels (4.4/5, 22 reviews), and resorts (4.8/5, 9 reviews). apro POS has no reviews on Hotel Tech Report, leaving its rating unestablished. Although Shiji has some critical feedback on PMS integration and peak performance, the volume and stability of reviews confirm current product quality and adoption.
Edge: Even.
apro POS does not publish pricing, nor does it offer freemium, monthly flat, or per-room pricing models. No implementation fee or trial information is disclosed. Shiji Infrasys POS publishes a base price of $600.00 with no freemium or monthly pricing tiers and no trial period. The lack of transparent pricing for apro POS makes direct cost comparison impossible.
Not ideal if:
Not ideal if:
The fundamental difference is that apro POS is a regional, modular POS system focused on gastronomy in Central Europe with onsite partner support and integration to local PMS systems, whereas Shiji Infrasys POS is a globally deployed, cloud-based, enterprise-grade platform designed to manage multi-property F&B operations with extensive integrations and advanced analytics.
Choose apro POS if your property is small to mid-sized, located in Central Europe, and you want close local support with features like check splitting, gift cards, and upselling integrated into a modular POS. Its integration with regional PMS and partner network suits hotels embedded in these markets, although lack of review data means operational performance should be verified firsthand.
Choose Shiji Infrasys POS if your hotel is part of a branded or luxury portfolio requiring scalable cloud solutions that function offline, support multiple outlets, and integrate deeply with global distribution, revenue management, and guest engagement platforms. Its robust reporting and employee management features help optimize operations across properties and enhance guest experience, supported by strong user ratings and global market presence.
酒店POS系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | — | 起价 $600/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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订单管理
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| 自助桌边点餐 | ||
| 追加销售 | ||
| 数字菜单 | ||
| 高级订购 | ||
| 折扣和促销 | ||
| 移动订购 | ||
| 集成厨房展示 | ||
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Inventory Management
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| 库存管理 | ||
| 成分管理 | ||
| 库存报告 | ||
| 股票警报 | ||
| 配方成本核算 | ||
| 食品成本报告 | ||
| 报告导出 | ||
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CRM & Loyalty
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| 用户管理 | ||
| 折扣和促销 | ||
| 宾客简介 | ||
| 奖励计划 | ||
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| 客户洞察报告 | ||
| 分割 | ||
| 实体会员卡 | ||
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Accounting
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| 折扣和促销 | ||
| 客户洞察报告 | ||
| 付款日志报告 | ||
| 会计软件集成 | ||
| 映射 | ||
| 同步错误警报 | ||
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付款
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| 礼品卡 | ||
| 追加销售 | ||
| 折扣和促销 | ||
| 客户洞察报告 | ||
| 符合 PCI 标准 | ||
| 支票拆分 | ||
| 退款管理和欺诈预防 | ||
| 付款日志报告 | ||
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Analytics & Insights
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| 员工报告和管理 | ||
| 销售报告 | ||
| 菜单绩效报告 | ||
| 服务器推荐 | ||
| 服务器级别报告 | ||
| 宾客简介 | ||
| 移动分析 | ||
| 食品成本报告 | ||
| 报告导出 | ||
| 客户洞察报告 | ||
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Delivery
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| 多平台整合 | ||
| Uber Eats | ||
| 冲门 | ||
| 配送菜单定制 | ||
| 折扣和促销 | ||
| 评论集锦 | ||
| 菜单同步 | ||
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Other
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| 本地 | ||
| 基于云 |
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店经营者喜爱的方面
客户发现石基的POS和PMS系统界面友好,减少了培训时间,并简化了新用户的使用。其直观的界面深受员工欢迎,能够轻松管理各种任务。
石基因其菜单和桌位管理等功能而备受赞誉,这些功能简化了点餐流程,减少了错误,最终提升了日常运营效率。该系统因提升团队效率和顾客满意度而备受赞誉。
评论者称赞石基将POS系统与PMS系统无缝集成,通过连接会计、预订和库存等各项功能,简化了运营。这种集成有助于精准追踪数据,提升运营效率。
酒店经营者提出异议的方面
虽然许多人对该系统表示赞赏,但也有一些人反映,该系统在高峰使用期间存在卡顿和性能下降的问题,这表明需要进行优化。这会影响结账流程等任务,并影响整体满意... 虽然许多人对该系统表示赞赏,但也有一些人反映,该系统在高峰使用期间存在卡顿和性能下降的问题,这表明需要进行优化。这会影响结账流程等任务,并影响整体满意度。
石基以其强大的报告功能而备受赞誉,能够帮助酒店提取详细的报告,从而辅助决策。然而,部分酒店希望获得更多定制选项,以便进行更深入的分析。
独特功能
这取决于您的需求。apro POS 和 Shiji Infrasys POS 共享许多核心 Hotel POS Systems 功能,但各有独特的能力。apro POS 提供 13 个经验证的集成合作伙伴,而 Shiji Infrasys POS 提供 72 个。在切换之前,请查看上方的功能对比以了解它们的差异。
apro POS:否。Shiji Infrasys POS:否。 两款产品目前均不提供免费版。大多数 Hotel POS Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。APRO Kassensysteme GmbH 的 HT Score 为 0,Shiji Group 的为 79。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐