The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 43 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
at-visions GmbH 表现出色 .
MyStay 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
基于 HTR 上 43 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $400/mo |
| 经验证的评价 | 0 | 43 |
在分析了 43 条经验证的评价后,at-visions GmbH 用户最看重其 ,而 MyStay 用户则强调 无接触办理入住, 宾客体验, 宾客沟通。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 非接触式办理入住 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | at-visions GmbH |
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| 小型(10-24 间客房) ▾ | — | #5 15 条评价 |
| 中型(25-74 间客房) ▾ | — | #6 10 条评价 |
| 大型(75-199 间客房) ▾ | — | #4 7 条评价 |
| 超大型(200+ 间客房) | — | #8 3 条评价 |
按物业类型
| 细分市场 | at-visions GmbH |
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| 精品酒店 ▾ | — | #5 12 条评价 |
| 豪华酒店 ▾ | — | #4 11 条评价 |
| 品牌/连锁酒店 ▾ | — | #5 12 条评价 |
| 长住酒店 ▾ | — | #6 9 条评价 |
按区域
| 细分市场 | at-visions GmbH |
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| 北美 | — | #7 3 条评价 |
| 欧洲 ▾ | — | #4 32 条评价 |
| 亚太 | — | #6 2 条评价 |
| 中东 | — | #4 2 条评价 |
Choosing between at-visions GmbH and MyStay Check-in hinges on your hotel’s specific needs, particularly around features, user experience, and regional coverage. While at-visions offers a digital signage and guest engagement platform, it lacks reviews, recent data, and measurable ratings, making it hard to gauge current performance. Conversely, MyStay boasts a robust set of features, extensive recent reviews, and a high user rating. So, which solution will better serve your hotel?
Both products aim to streamline contactless guest interactions, yet they approach this goal very differently. at-visions focuses on guest engagement through digital signage, providing real-time content management across your property, but it does not explicitly automate check-in or check-out processes. MyStay, on the other hand, specializes directly in contactless check-in and check-out, automating guest registration, payment, and communication. Given the recent reviews and higher ratings, MyStay’s solution appears more relevant for hotels seeking operational automation.
The diverging focus points mean at-visions might suit properties prioritizing guest entertainment and information sharing, while MyStay targets efficiency gains through automation. Do you need a platform that enhances on-site guest experience or one that reduces front desk workload? The decision depends on your primary pain points.
If your hotel needs a comprehensive contactless check-in solution that reduces operational costs and boosts guest satisfaction, go with MyStay. Its extensive feature set, including online check-in, digital payments, and guest communication, makes it suitable for properties aiming to modernize their guest journey and scale operations.
If, however, your hotel’s focus is on digital signage and visual guest engagement, and you’re less concerned with automated check-in processes, at-visions could be a better fit. But keep in mind, at-visions lacks recent reviews and measurable ratings, making it a less dependable choice for current needs.
For most hoteliers seeking a proven, feature-rich platform with recent positive feedback, MyStay is the clear leader.
MyStay’s user ratings reflect an exceptionally intuitive interface, with a 4.91/5 ease of use score and overwhelmingly positive recent reviews. Hoteliers describe the setup as simple, onboarding as quick, and staff adoption as straightforward, with many citing it as “the most user-friendly system” they’ve used. Support responsiveness, rated at 4.93/5, further eases the transition.
at-visions lacks current ratings and recent reviews altogether, making it impossible to compare ease of use accurately. Given the available data, the edge goes to MyStay.
MyStay’s platform offers 14 exclusive features, including PMS integration, guest segmentation, multi-channel communication, digital payments, and self-service kiosks—features that aren’t available in at-visions. It also supports offer testing, room upgrade merchandising, and digital acceptance, making it a comprehensive tool for revenue enhancement.
at-visions provides digital signage functionalities but does not include the automation, guest targeting, or transactional features present in MyStay. For a feature set designed explicitly for contactless check-in and guest management, MyStay has a clear advantage.
Edge: MyStay.
MyStay’s recent reviews consistently praise its customer support, with a 4.93/5 rating and comments such as “prompt technical assistance” and “responsive service.” Users find onboarding smooth and support helpful in resolving issues quickly, which encourages ongoing trust.
at-visions, with no recent reviews or scores, cannot be confidently evaluated. In the absence of current data, MyStay’s support reputation is the stronger choice.
MyStay integrates with 30 verified partners, including PMS providers like Priority Software and WuBook, as well as key solutions such as Channel Managers and booking platforms. This extensive integration network facilitates seamless operations and data flow.
at-visions offers no verified integrations, limiting its ability to connect with existing hotel systems. For hotels seeking a platform that plays well with their current tech stack, MyStay clearly leads.
Edge: MyStay.
With 40 recent reviews and a 5/5 overall rating, hoteliers speak highly of MyStay’s effectiveness and ease of use. Its notable NPS score of 9.8 indicates strong customer loyalty, especially among hotels that value automation, guest communication, and revenue opportunities.
at-visions has no recent reviews or scores, making it impossible to assess current satisfaction. Based on available data, MyStay is the more trusted and highly rated solution.
At-visions’ pricing is not publicly available, and it does not offer a free trial or clear pricing model, which complicates budget planning. This lack of transparency can be a barrier for many hotels.
MyStay charges a $400 monthly fee, with no implementation or setup fees, simplifying budgeting and decision-making. Given this clarity, MyStay’s pricing is more accessible and predictable.
at-visions is best suited for properties wanting a digital guest engagement platform rather than operational automation.
MyStay is ideal for hotels committed to operational efficiency, revenue growth, and contactless guest experiences.
MyStay offers a full-featured, easy-to-use contactless check-in system with recent positive reviews, high support scores, and extensive integrations. Its core strength lies in automating the guest journey, reducing costs, and increasing guest satisfaction.
at-visions, while potentially valuable for visual engagement, lacks the recent data, reviews, and feature set needed to compete effectively in contactless check-in today. It’s more suitable for properties focusing on digital signage than guest automation.
If your goal is to modernize check-in and reduce operational costs, MyStay is the clearly recommended choice. For properties emphasizing in-house digital signage and visual engagement, at-visions may still hold appeal—but with less current performance assurance.
In summary, the current evidence strongly favors MyStay for most hoteliers ready to implement a proven, highly rated contactless check-in solution.
非接触式办理入住 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| at-visions GmbH |
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| Starting Price | — | From $400/mo |
根据 HTR 的产品数据库,at visions 和 MyStay Check in 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | at-visions GmbH |
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| 分割 | ||
| 多渠道推送(电子邮件、短信、WhatsApp、聊天) | ||
| 客户细分与定向 | ||
| 客房升级商品 | ||
| 经前管理系统整合 | ||
| 辅助产品营销 |
显示主要差异。这两款产品之间还有 2 项功能存在差异。
酒店从业者喜爱的方面
评论者经常提到 MyStay 的非接触式入住功能是一个至关重要的工具,尤其是在疫情期间。它简化并加快了入住流程,让客人在抵达前完成入住,并减少了身体接触。用户... 评论者经常提到 MyStay 的非接触式入住功能是一个至关重要的工具,尤其是在疫情期间。它简化并加快了入住流程,让客人在抵达前完成入住,并减少了身体接触。用户欣赏它为他们的操作带来的易用性和效率。
评论者经常评论 MyStay 如何显著提升宾客体验。该平台允许在抵达前进行沟通,并在抵达时提供便利,给人一种个性化和周到服务的感觉。酒店经营者注意到直接结果是... 评论者经常评论 MyStay 如何显著提升宾客体验。该平台允许在抵达前进行沟通,并在抵达时提供便利,给人一种个性化和周到服务的感觉。酒店经营者注意到直接结果是宾客满意度更高。
许多评论都强调了 MyStay 如何改善客人沟通。该平台允许酒店经营者通过自动消息在客人入住前、入住期间和入住后与客人进行有效沟通。此功能通过提供及时的信息和... 许多评论都强调了 MyStay 如何改善客人沟通。该平台允许酒店经营者通过自动消息在客人入住前、入住期间和入住后与客人进行有效沟通。此功能通过提供及时的信息和及时解决疑问来提高客人满意度。
酒店从业者提出异议的方面
用户经常建议需要更多自定义选项,特别是在自动消息传递和客户沟通模板方面。他们希望能够更灵活地调整文本、图形和自动消息传递格式,以更好地满足他们的特定需... 用户经常建议需要更多自定义选项,特别是在自动消息传递和客户沟通模板方面。他们希望能够更灵活地调整文本、图形和自动消息传递格式,以更好地满足他们的特定需求。
MyStay 与物业管理系统 (PMS) 的集成是一项有价值的功能,在多篇评论中都得到了积极的评价。这种无缝集成有助于酒店经营者更有效地管理客人数据和运营。然而,一... MyStay 与物业管理系统 (PMS) 的集成是一项有价值的功能,在多篇评论中都得到了积极的评价。这种无缝集成有助于酒店经营者更有效地管理客人数据和运营。然而,一些用户确实偶尔会遇到 MyStay 和 PMS 之间的同步问题。
独特功能
评分差异最大的方面
这取决于您的需求。at visions 和 MyStay Check in 共享许多核心 Contactless Check-in 功能,但各有独特的能力。at visions 提供 0 个经验证的集成合作伙伴,而 MyStay Check in 提供 30 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。MyStay Check in 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
at visions:否。MyStay Check in:否。 两款产品目前均不提供免费版。大多数 Contactless Check-in 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。at-visions GmbH 的 HT Score 为 0,MyStay 的为 22。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问