项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 追加销售软件 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #18 1 条评价 | #2 69 条评价 |
| 中型(25-74 间客房) ▾ | #19 3 条评价 | #3 137 条评价 |
| 大型(75-199 间客房) ▾ | — | #3 45 条评价 |
| 超大型(200+ 间客房) ▾ | #21 0 条评价 | #3 38 条评价 |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #20 3 条评价 | #3 125 条评价 |
| 豪华酒店 ▾ | #20 2 条评价 | #3 131 条评价 |
| 品牌/连锁酒店 ▾ | #22 1 条评价 | #3 97 条评价 |
| 长住酒店 ▾ | #15 1 条评价 | #2 45 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #11 4 条评价 | #2 37 条评价 |
| 欧洲 ▾ | — | #2 132 条评价 |
| 亚太 ▾ | — | #6 9 条评价 |
| 中东 ▾ | — | #1 107 条评价 |
Choosing the right upselling platform for your hotel hinges on your specific operational needs, guest experience goals, and budget. Both ATLIST Upselling and Duve Upselling aim to boost revenue through enhanced guest engagement, but their approaches, features, and reputations differ markedly. ATLIST offers a streamlined, user-friendly interface with a strong track record in small to mid-sized properties, while Duve provides a comprehensive, feature-rich ecosystem that suits larger, more complex operations. So, which platform aligns better with your hotel’s ambitions?
ATLIST and Duve are both designed to help your team increase revenue through upselling, but they do so differently. ATLIST focuses on creating a branded webpage where your guests can browse and add services during booking, emphasizing simplicity and ease of use. Duve, meanwhile, offers a broader suite of tools—including guest messaging, automation, and integrations—that support multi-channel engagement and automation. Do you prioritize straightforward upsell offerings or a full-service guest experience management system?
Review data underscores the divergence: ATLIST has just 5 reviews, all within the last 6 months, and a perfect 5/5 score, reflecting a small but highly satisfied user base. Duve, with 270 reviews and a 4.79/5 rating, demonstrates broader industry adoption and more recent feedback, indicating a more established and tested platform. Given the recency and volume of Duve’s reviews, it currently holds the stronger reputation. Are you ready to invest in a platform with proven, ongoing support and a robust feature set?
If your hotel aims to enhance guest experience with a simple, easy-to-implement upselling tool that integrates directly into your website, ATLIST is the clear choice. It’s ideal for boutique hotels, vacation rentals, and inns that want to offer add-ons without complex setup or extensive training. However, if your hotel needs a comprehensive guest engagement platform capable of handling multi-channel communication, automation, and third-party integrations at scale, Duve is more suitable — especially if you operate a larger property or chain.
For small to medium properties prioritizing quick deployment, minimal IT requirements, and high guest satisfaction, ATLIST’s simplicity and recent 5-star reviews make it the recommended option. Conversely, for hotels seeking advanced features such as guest profiles, multi-channel messaging, and extensive integrations with PMS and third-party vendors, Duve’s 32 unique features will better support your growth.
Ease of use is a critical factor when adopting new software. ATLIST boasts a high UI rating of 4.6/5, and reviews emphasize how straightforward it is to set up and run, even for staff with limited technical skills. Its onboarding process is rated 4.9/5, with users praising the clarity of guidance and customer support. Guests also find the branded webpage intuitive and simple to navigate.
Duve slightly edges out in ease of use with a 4.7/5 UI rating and similarly positive onboarding reviews at 4.65/5. Its platform’s complexity, however, can seem daunting initially due to the depth of features and integrations. Nonetheless, users frequently commend Duve’s user interface for being intuitive once set up, with support that is generally responsive. Edge: ATLIST.
Duve’s extensive feature set outnumbers ATLIST’s offerings significantly, with 32 distinct capabilities versus ATLIST’s zero exclusive features. Duve provides functionalities like mobile-friendly interfaces, WhatsApp integration, automated replies, messaging guest surveys, web-app access, guest profiles, room service ordering, multi-channel delivery, dynamic upgrade pricing, and offer templates, among others.
ATLIST, on the other hand, primarily offers a branded webpage for upselling and online booking, focusing on simplicity and visual appeal. While it excels at creating an engaging, standalone upselling experience, it lacks the broad automation and multi-channel features that Duve delivers. For comprehensive guest engagement and automation, Duve’s feature count makes it the stronger choice. Edge: Duve.
ATLIST’s support is highly rated at 4.9/5, with reviews highlighting the responsiveness and personalized guidance from their team. Users describe the customer service as “absolutely amazing” and appreciate the proactive approach to feature improvements, often addressing client requests swiftly.
Duve’s support scores 4.63/5, with reviews praising its professionalism and effectiveness during onboarding and troubleshooting. However, some users note that support can occasionally be slow or less tailored during complex initial setups. Given the recent reviews and higher satisfaction score, edge: ATLIST.
Duve’s integration capacity far exceeds ATLIST’s, with 65 verified partners, including PMS systems like Mews, WebRezPro, and OTAs like Booking.com. This extensive network allows Duve to connect with a wide array of third-party services—payment gateways, channel managers, and local vendors—making it adaptable to larger, multi-technology environments.
ATLIST has no verified partners, focusing instead on a lightweight, website-based upsell platform. If your hotel relies on multiple systems or plans to expand its tech stack, Duve’s integrations offer significant operational advantages. Edge: Duve.
Review sentiment shows that users of ATLIST, though fewer in number, rate it a perfect 5/5, indicating high satisfaction among boutique and vacation rental properties. Since all reviews are recent, this strong rating reflects current performance, especially in smaller, service-oriented hotels.
Duve’s larger user base has an average rating of 4.79/5, with many reviews praising its broad capabilities, automation, and support. Its extensive adoption across hotel types and recent positive reviews reinforce its reputation as a versatile, mature platform.
While both are well-rated, the larger review volume and recent feedback make Duve’s score more indicative of ongoing quality and reliability. Edge: Duve.
ATLIST does not publicly disclose pricing; it appears to operate on a custom quote or subscription basis, potentially making it more accessible for small hotels with limited budgets. Duve’s base price is $900/month, which covers a wide range of features suitable for larger operations or those seeking extensive automation and integrations.
Given the transparent pricing and broad feature set, Duve’s cost reflects its enterprise capabilities, while ATLIST likely offers a more flexible or tiered model. Budget considerations should align with your property size and needs; larger hotels will find Duve’s value justified, while smaller properties may prefer ATLIST if pricing aligns.
Hotels that value simplicity and quick deployment should consider ATLIST:
ATLIST’s ease of use and focus on visual upselling make it well-suited for properties prioritizing guest experience over backend complexity.
Duve’s versatile platform is best suited for:
Not ideal if your hotel operates on a tight budget or prefers a simplified, website-only upselling solution. Small properties with limited tech infrastructure may find Duve’s complexity and cost less appealing.
The core difference: ATLIST simplifies upselling by creating a branded, standalone webpage, making it ideal for smaller, service-focused properties. Duve provides a comprehensive guest engagement ecosystem that integrates with existing systems and scales with your hotel’s growth.
If your hotel needs a quick, attractive upsell page with minimal fuss, ATLIST is the better fit—especially given its recent perfect reviews. For hotels prioritizing automation, multi-channel communication, and a broad feature set to support larger or more complex operations, Duve’s established reputation and extensive capabilities make it the clear winner.
In summary, choose ATLIST if simplicity and visual appeal are your priorities, and your operation is small. Opt for Duve if you want a full-fledged platform that can manage automation, integrations, and personalized guest experiences at scale. Your decision should match your hotel’s size, growth plans, and technological infrastructure.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
|
|
|---|---|---|
|
▾
提供送货服务
|
|
|
| 服务流程编排(预订 → 到店前 → 到店后 → 入住期间 → 退房后) | ||
| 多渠道推送(电子邮件、短信、WhatsApp、聊天) | ||
| 客户细分与定向 | ||
| 数字受理与支付采集 | ||
| 入住及酒店内追加销售支持 | ||
| 离店后优惠及未来住宿优惠 | ||
|
▾
优惠和促销
|
|
|
| 报价模板库 | ||
| 动态升级定价 | ||
| 客房升级商品 | ||
| 辅助产品营销 | ||
| 礼品券和预付体验 | ||
| 分割 | ||
|
▾
运营与履行
|
|
|
| SOC 2 类型 2 认证(数据安全) | ||
| 自动化履行任务路由 | ||
| 多渠道推送(电子邮件、短信、WhatsApp、聊天) | ||
| 礼品券和预付体验 | ||
| 库存和资格控制 | ||
| 预订和账单更新工作流程 | ||
| 员工及部门绩效可见性 | ||
| 异常、退款和覆盖处理 | ||
|
▾
性能与控制
|
|
|
| 分割 | ||
| SOC 2 类型 2 认证(数据安全) | ||
| 报价抑制与审批控制 | ||
| 绩效报告和报价分析 | ||
| 多物业/连锁仪表盘 | ||
| 优惠实验和 A/B 测试 | ||
| 提供绩效分析 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Duve was a game changer for our customer service. I knew the platform would help us connect with guests but I was amazed at how cleverly simple it all is, even guests who are not v..."
该目标暂无已发布的案例研究。
"While scaling up and growing in terms of more hotel rooms and more hotels in different countries we found it difficult to communicate with our guests in a very personal way. Duve f..."
酒店经营者喜爱的方面
用户最常提及的DUVE功能是能够集中管理客人抵达前、入住期间和退房后的沟通,涵盖电子邮件、WhatsApp、聊天和自动消息等各种渠道。评论者表示,这减少了人工跟进... 用户最常提及的DUVE功能是能够集中管理客人抵达前、入住期间和退房后的沟通,涵盖电子邮件、WhatsApp、聊天和自动消息等各种渠道。评论者表示,这减少了人工跟进工作,使团队井然有序,并帮助酒店在恰当的时机做出回应,同时又不会让客人感到被打扰。
DUVE 的一个主要优势在于其能够通过精准的追加销售、升级和附加服务来增加收入。评论者特别指出,该平台能够提高转化率,更好地利用未售房间,并带来新的辅助收... DUVE 的一个主要优势在于其能够通过精准的追加销售、升级和附加服务来增加收入。评论者特别指出,该平台能够提高转化率,更好地利用未售房间,并带来新的辅助收入机会,包括面向非住店客人的收入。
DUVE的另一个常见优势是,它通过集中处理请求和自动化日常任务,帮助前台和运营团队减少人工工作量。用户表示,它提高了服务效率,节省了办理入住和高峰时段的时... DUVE的另一个常见优势是,它通过集中处理请求和自动化日常任务,帮助前台和运营团队减少人工工作量。用户表示,它提高了服务效率,节省了办理入住和高峰时段的时间,并帮助员工更好地满足客人的需求。
酒店经营者提出异议的方面
多篇评论都提到DUVE与PMS及其他酒店系统良好集成的重要性,以确保优惠信息、预订请求和宾客数据保持同步。虽然一些评论对现有的集成功能表示赞赏,但也有人希望... 多篇评论都提到DUVE与PMS及其他酒店系统良好集成的重要性,以确保优惠信息、预订请求和宾客数据保持同步。虽然一些评论对现有的集成功能表示赞赏,但也有人希望实现更深入的集成、减少连接问题,并添加更多内置小部件,从而避免宾客需要点击外部链接。
最明显的负面因素是定价,尤其是对于规模较小的酒店和长期客户而言。一位评论者指出,一项新的人工智能功能导致月费大幅上涨,涨幅过大,令人担忧,也引发了人们... 最明显的负面因素是定价,尤其是对于规模较小的酒店和长期客户而言。一位评论者指出,一项新的人工智能功能导致月费大幅上涨,涨幅过大,令人担忧,也引发了人们对忠诚度认可机制的质疑,以及DUVE对于预算敏感型酒店是否仍然物有所值的担忧。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。ATLIST Upselling 和 Duve Upselling 共享许多核心 Upselling Software 功能,但各有独特的能力。ATLIST Upselling 提供 0 个经验证的集成合作伙伴,而 Duve Upselling 提供 70 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Duve Upselling 在易用性方面领先,评分为 4.7/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
ATLIST Upselling:否。Duve Upselling:否。 两款产品目前均不提供免费版。大多数 Upselling Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。ATLIST 的 HT Score 为 0,Duve 的为 97。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐