The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 563 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Check-in Scan 表现出色 .
Duve 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Mobile Friendly and SMS text messaging.
基于 HTR 上 563 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | From $900/mo |
| 经验证的评价 | 0 | 563 |
在分析了 563 条经验证的评价后,Check-in Scan 用户最看重其 ,而 Duve 用户则强调 digital check-in process, guest communication, pre-arrival features。点击任意主题查看评价者的反馈。
| Check-in Scan |
|
|---|---|
| 优点 | |
|
+
Digital Check-In Process
▾
|
|
|
+
Guest Communication
▾
|
|
|
+
Pre-Arrival Features
▾
|
|
|
+
可定制的访客应用程序
▾
|
|
| 缺点 | |
|
−
集成与兼容性
▾
|
|
|
−
分析和报告需求
▾
|
|
|
−
多语言和文档差距
▾
|
|
各产品在不同物业规模、类型和区域的 非接触式办理入住 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Check-in Scan |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #1 127 条评价 |
| 中型(25-74 间客房) ▾ | — | #2 204 条评价 |
| 大型(75-199 间客房) ▾ | — | #2 126 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 47 条评价 |
按物业类型
| 细分市场 | Check-in Scan |
|
|---|---|---|
| 精品酒店 ▾ | — | #2 216 条评价 |
| 豪华酒店 ▾ | — | #2 237 条评价 |
| 品牌/连锁酒店 ▾ | — | #2 177 条评价 |
| 长住酒店 ▾ | — | #2 87 条评价 |
按区域
| 细分市场 | Check-in Scan |
|
|---|---|---|
| 北美 ▾ | — | #3 51 条评价 |
| 欧洲 ▾ | — | #1 219 条评价 |
| 亚太 ▾ | — | #3 19 条评价 |
| 中东 ▾ | — | #1 230 条评价 |
Choosing the right contactless check-in solution is critical for your hotel’s operational efficiency and guest satisfaction. Check-in Scan by Check-in Scan aims to provide a straightforward, no-frills approach, but it has zero reviews and no recent data to support its effectiveness. On the other hand, Duve by Duve boasts over 468 reviews, with recent comments backing its reliability and extensive capabilities. Which platform truly delivers on your hotel’s needs?
Both products address contactless check-in, streamlining arrivals and reducing front desk workload. Check-in Scan’s lack of recent reviews and low rating suggest it may not be as dependable or adaptable as Duve, which has been widely adopted by hotels globally and consistently receives high praise. So, what makes Duve the more trustworthy choice?
Check-in Scan promises a simple, contactless check-in experience, but with no reviews or recent user feedback, it's difficult to verify its performance or support quality. Duve, with a 91.9 score and over 21 recent reviews, demonstrates a proven track record of enhancing guest experiences and operational workflows. It offers extensive functionalities like pre-arrival communication, document scanning, and integrated payments—features that are absent or limited in Check-in Scan.
While Check-in Scan might appeal for its minimal setup, the lack of user feedback raises questions about its effectiveness in real-world hotel environments. Duve’s current reviews highlight its robustness, multi-channel engagement, and seamless integrations, making it a safer, more tested option for your hotel.
If your hotel needs a straightforward, no-nonsense check-in system with minimal setup, and you’re willing to risk unverified performance, Check-in Scan could be considered—though its lack of reviews is concerning. Conversely, if you want a platform with proven reliability, extensive features, and a strong reputation among hotels worldwide, Duve is the clear choice.
Hotels seeking to automate pre-arrival communication, gather guest profiles, facilitate document uploads, and upsell services should opt for Duve. It’s especially suitable if your property values a platform supported by recent, positive reviews and a high NPS score, indicating high guest and staff satisfaction.
Check-in Scan offers no available ratings or review data, so assessing its usability is impossible. Duve, with a 4.74/5 ease-of-use rating based on 468 reviews, is widely praised for its intuitive interface, quick onboarding, and staff-friendly design. Users frequently mention how easy it is to train staff and how guests find the platform straightforward, reducing check-in times and confusion.
Given the lack of data for Check-in Scan, the edge clearly goes to Duve, whose user feedback consistently highlights its user-friendly approach and minimal learning curve.
Check-in Scan’s feature set appears nonexistent or unverified, as it offers no detailed feature list or integrations. Duve provides 48 features, including PMS integration, mobile check-in, document uploading, e-signatures, multi-channel messaging (SMS, WhatsApp, email), guest segmentation, upselling tools, and open API support.
Duve’s comprehensive suite allows your team to automate the entire guest journey—from pre-arrival messaging to post-stay engagement—something Check-in Scan lacks. The sheer number and depth of features make Duve the superior choice for hotels looking for an all-in-one contactless solution.
There are no available reviews or ratings for Check-in Scan’s customer support, making it impossible to judge its responsiveness or quality. Duve, with a 4.65/5 support rating from 468 reviews, is known for its quick, helpful service. Customers frequently praise Duve’s dedicated support team, noting prompt responses and effective solutions, even resolving issues within hours.
In the realm of support quality and reliability, Duve’s proven track record outweighs the absence of data for Check-in Scan, making it the smarter choice for hotels that depend on responsive service.
Check-in Scan’s integration count is zero, indicating it may operate as a standalone or incomplete solution. Duve integrates with 65 verified partners, including PMS systems like WebRezPro and RoomRaccoon, and smart lock providers such as SaltoKS and Igloohome, enabling seamless automation.
This extensive integration network allows your hotel to connect the check-in process with your existing property management, payment, and security systems. The clear edge here goes to Duve, which enhances operational fluidity through its broad connector ecosystem.
Check-in Scan has no reviews or recent ratings, leaving its reputation unverified. Duve, in contrast, has a 4.83/5 overall score from 468 reviews, with recent feedback emphasizing its effectiveness across diverse hotel segments—from luxury resorts to hostels. Hotels like Sofitel London and Les Bulles De Paris laud Duve for improving guest satisfaction and operational efficiency.
Given the volume and recency of reviews, Duve’s high ratings and positive sentiment confirm it’s trusted and valued by hoteliers worldwide. The data clearly favors Duve in terms of user approval.
Check-in Scan’s pricing details are unavailable, suggesting it may be a custom or unestablished product. Duve charges a base price of $900, with no additional implementation or monthly fees, making it transparent and straightforward to budget for.
Considering Duve’s proven ROI—hotels report up to 625% from upselling tools and significant revenue boosts—it offers good value for the investment. The lack of pricing transparency for Check-in Scan makes Duve the more predictable and justifiable choice.
Not ideal if:
Not ideal if:
Duve offers a comprehensive, proven platform with extensive features, integrations, and recent high ratings from hundreds of hotels worldwide. Its ability to automate and personalize the guest journey makes it suitable for a wide range of properties, from boutique hotels to large chains.
If your hotel needs a reliable, feature-rich contactless check-in solution supported by positive user feedback, Duve is the clear choice. Check-in Scan’s lack of verified data and reviews leaves its value uncertain—making Duve the safer, smarter investment for your hotel’s future.
非接触式办理入住 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Check-in Scan |
|
|
|---|---|---|
| Starting Price | — | From $900/mo |
根据 HTR 的产品数据库,Check-in Scan 和 Duve - Online Check-in 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Check-in Scan |
|
|---|---|---|
| Whatsapp 整合 | ||
| 安全数据保护 | ||
| 消息路由 | ||
| 移动友好 | ||
| 经前管理系统整合 | ||
| 自动回复 |
显示主要差异。这两款产品之间还有 36 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Duve was a game changer for our customer service. I knew the platform would help us connect with guests but I was amazed at how cleverly simple it all is, even guests who are not v..."
该目标暂无已发布的案例研究。
"While scaling up and growing in terms of more hotel rooms and more hotels in different countries we found it difficult to communicate with our guests in a very personal way. Duve f..."
酒店从业者喜爱的方面
Many users praise Duve for its seamless digital check-in process that allows guests to check in remotely and expedite front desk operations. The autom... Many users praise Duve for its seamless digital check-in process that allows guests to check in remotely and expedite front desk operations. The automated nature of this feature greatly increases efficiency and enhances guest satisfaction by offering a smoother arrival experience.
Users appreciate Duve's guest messaging software, which enables effective and convenient communication between guests and staff, improving response ti... Users appreciate Duve's guest messaging software, which enables effective and convenient communication between guests and staff, improving response times and satisfaction. Multilingual capabilities further enhance interaction, creating a personalized and culturally inclusive experience.
Pre-arrival messaging and notifications are key features that enhance planning and preparation for both guests and staff. These communications offer e... Pre-arrival messaging and notifications are key features that enhance planning and preparation for both guests and staff. These communications offer essential check-in instructions and hotel information, setting the stage for a smooth stay.
酒店从业者提出异议的方面
虽然其整体集成能力受到赞扬,但仍有人要求增加其他集成,例如直接支持智能锁系统的 API,以进一步简化和自动化操作。
用户表达了对更精细的分析和对客户互动及追加销售转化率更深入的洞察的渴望,这凸显了增强数据驱动决策能力的必要性。
独特功能
评分差异最大的方面
这取决于您的需求。Check-in Scan 和 Duve - Online Check-in 共享许多核心 Contactless Check-in 功能,但各有独特的能力。Check-in Scan 提供 0 个经验证的集成合作伙伴,而 Duve - Online Check-in 提供 65 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Duve - Online Check-in 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Check-in Scan:否。Duve - Online Check-in:否。 两款产品目前均不提供免费版。大多数 Contactless Check-in 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Check-in Scan 的 HT Score 为 0,Duve 的为 92。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问