项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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|---|---|---|
| 小型(10-24 间客房) ▾ | #3 572 条评价 | #39 0 条评价 |
| 中型(25-74 间客房) ▾ | #5 171 条评价 | #39 0 条评价 |
| 大型(75-199 间客房) ▾ | #4 42 条评价 | — |
| 超大型(200+ 间客房) | #11 4 条评价 | #24 0 条评价 |
按酒店类型
| 细分市场 |
|
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|---|---|---|
| 精品酒店 ▾ | #2 484 条评价 | — |
| 豪华酒店 ▾ | #4 213 条评价 | #40 0 条评价 |
| 品牌/连锁酒店 ▾ | #4 108 条评价 | #39 0 条评价 |
| 长住酒店 ▾ | #2 92 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #1 405 条评价 | #25 0 条评价 |
| 欧洲 ▾ | #4 183 条评价 | #33 0 条评价 |
| 亚太 ▾ | #4 231 条评价 | — |
| 中东 ▾ | #6 14 条评价 | — |
Choosing between Cloudbeds' Channel Manager (myallocator) and Octorate hinges on your hotel’s specific needs and priorities. Both platforms aim to streamline distribution and prevent overbookings, but Cloudbeds offers a more complete, integrated hotel management ecosystem, while Octorate emphasizes the reliability and speed of its extensive OTA connectivity.
If your goal is a multi-functional platform with a broad hotel management suite, Cloudbeds is the clear leader. Conversely, if your primary concern is robust, real-time distribution across numerous channels and exceptional connectivity, Octorate’s specialization might appeal more.
Cloudbeds’ Channel Manager is designed for independent hotels and boutique properties seeking a unified platform that combines distribution, PMS, booking engine, and analytics. It boasts a 99.8/100 score on HotelTechReport, over 1,000 reviews, and recent feedback praising its ease of integration and operational efficiency.
Octorate, meanwhile, is a dedicated channel management tool with a focus on real-time synchronization across 130+ channels, backed by over 10 years of Premier/Preferred OTA certifications and a global user base. It is more specialized in distribution but lacks the broader hotel management features Cloudbeds offers. Does your hotel need an all-in-one system or just the most reliable channel connections?
If your hotel requires a comprehensive platform that manages reservations, rates, inventory, and distribution in one place, Cloudbeds is the better fit. Its integration of PMS, booking engine, and channel management simplifies operations, especially for properties with multiple sites or complex workflows.
If your hotel’s main priority is maximizing OTA reach and ensuring fast, dependable distribution with over 160 channels, Octorate’s extensive certification, native mobile app, and real-time updates make it the smarter choice. For properties that want to streamline distribution and reduce manual errors, Octorate’s focused approach is ideal.
Cloudbeds’ interface is rated 4.6/5, with many reviews emphasizing its intuitive dashboard, easy onboarding, and staff adoption ease. Users find it straightforward to train staff and manage operations without extensive technical expertise.
Octorate’s interface, while not rated in the source data, is known for its user-friendly, channel-focused design. However, given its narrower scope, some users might find it less comprehensive for broader management tasks. Overall, Cloudbeds’ broader usability advantages make it the easier platform for most hotel teams.
Edge: Cloudbeds.
Cloudbeds offers 14 shared features and 3 exclusive ones such as centralized user management, unlimited channels at no extra cost, and detailed booking performance reports. Its strengths lie in its all-in-one capabilities and robust reporting tools.
Octorate provides 13 exclusive features, including an open API, analytics dashboards, metasearch connectivity, vacation rental rate intelligence, multi-property management, and performance reporting. Its key advantage is its extensive distribution-specific tools, like rate shopping filters and room & rate type filtering.
Edge: Cloudbeds — for its broader suite of core hotel management features; Octorate excels in distribution-specific functionalities.
Cloudbeds’ support is rated 4.41/5, with many reviews praising responsive and knowledgeable service. Users report quick resolution times and appreciation for the platform’s proactive onboarding.
Octorate, however, has no available support ratings or recent reviews in the provided data. Based on its niche focus and longstanding OTA certifications, support quality is presumed reliable but less documented. Given Cloudbeds’ higher review count and recent feedback, it leads in customer support.
Edge: Cloudbeds.
Cloudbeds boasts over 190 verified integration partners including major OTAs, PMS, and ancillary services, with 16 shared partners with Octorate. Its marketplace supports extensive customization and flexibility.
Octorate has 28 verified partners, with notable integrations including Booking.com, Airbnb, Expedia, and Google Hotel Ads. It maintains Premier/Preferred certifications with these major OTAs, ensuring reliable data transmission.
Edge: Cloudbeds, with a significantly larger integration ecosystem and broader partner network.
Cloudbeds has a 4.64/5 overall rating based on 1,062 reviews, with recent reviews from the last 6 months reinforcing its ease of use and customer satisfaction. Hotels of varied sizes, from small B&Bs to larger resorts, praise its functionality and support.
Octorate holds no overall rating or recent reviews, making it challenging to assess user sentiment. Given the extensive recent positive feedback for Cloudbeds, it is rated higher by hoteliers.
Edge: Cloudbeds.
Cloudbeds charges a flat base price of $200 per month with no free tier, trial, or implementation fees. Its transparent pricing makes it accessible for small to medium-sized properties.
Octorate’s starting price is $1,100 per month, with a 30-day trial. While more costly, it’s geared towards properties prioritizing extensive distribution and integrations.
In summary, Cloudbeds offers a straightforward, affordable pricing model, while Octorate’s premium price reflects its high specialization.
Not ideal if your hotel primarily needs a dedicated distribution tool without broader management features, or if your budget is limited.
Not ideal if you need a broader hotel management system or detailed analytics beyond distribution.
Cloudbeds offers a comprehensive, intuitive platform suitable for properties that want to simplify and unify their operations. Its broad feature set, high user ratings, and recent reviews make it the more proven and well-supported solution.
Octorate excels in distribution and channel management, especially for hotels prioritizing extensive OTA connectivity with guaranteed reliability. Its niche focus might appeal to properties that want to maximize channel reach without needing additional management tools.
If your hotel values an integrated platform with proven user satisfaction, go with Cloudbeds. If your primary goal is dependable, extensive distribution across numerous channels, Octorate delivers specialized expertise.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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费率管理
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| 支持每周和每月费率 | ||
| 收益规则 | ||
| 派生费率 | ||
| 库存管理 | ||
| 库存网格 | ||
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房间类型映射
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| 通道自映射 | ||
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自动化与同步
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| 批量更新和多重限制 | ||
| 2路实时集成 | ||
| PMS 连接性 | ||
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管理和设置
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| 多种语言 | ||
| 集中的用户和角色管理 | ||
| 多币种支持 | ||
| 库存网格 | ||
| 综合支付处理 | ||
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分析和报告
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| 分析仪表板 | ||
| 预订绩效和进度报告 | ||
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Other
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| 无限频道(无需额外费用) |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
一个持续的优势是 Cloudbeds 对非技术人员来说易于学习和操作,这缩短了培训时间并减少了对专家的依赖。用户还提到培训资源、视频和知识库在采用过程中非常有帮... 一个持续的优势是 Cloudbeds 对非技术人员来说易于学习和操作,这缩短了培训时间并减少了对专家的依赖。用户还提到培训资源、视频和知识库在采用过程中非常有帮助,尽管仍有部分用户希望获得更深入的高级功能引导培训。
用户反复表示,Cloudbeds的日历使日常预订处理变得简单、清晰、高效。它帮助员工跟踪入住率,管理入住/退房、拆分住宿、房间分配和预订变更,集中在一个平台上,... 用户反复表示,Cloudbeds的日历使日常预订处理变得简单、清晰、高效。它帮助员工跟踪入住率,管理入住/退房、拆分住宿、房间分配和预订变更,集中在一个平台上,减少前台的手动协调。
许多用户依赖Cloudbeds进行运营和财务报告,特别是入住率、收入、渠道表现和同比比较。同时,他们也经常要求更快的下载速度、更现代的仪表盘、更深层次的定制以... 许多用户依赖Cloudbeds进行运营和财务报告,特别是入住率、收入、渠道表现和同比比较。同时,他们也经常要求更快的下载速度、更现代的仪表盘、更深层次的定制以及更实用的管理报告格式。
酒店经营者提出异议的方面
支持服务常因快速的聊天回复、及时的跟进以及良好的入门协助而受到称赞,尤其是在团队需要帮助学习系统时。然而,也有不少关于工单解决缓慢、缺乏电话支持、聊天... 支持服务常因快速的聊天回复、及时的跟进以及良好的入门协助而受到称赞,尤其是在团队需要帮助学习系统时。然而,也有不少关于工单解决缓慢、缺乏电话支持、聊天机器人摩擦以及对紧急运营故障处理不当的强烈抱怨。
用户看重Cloudbeds在集成支付、发票生成、账单处理以及简化账单流程方面的优势,减少了前台的手工操作。负面反馈主要集中在本地税务开票差异、支付设置问题、缺... 用户看重Cloudbeds在集成支付、发票生成、账单处理以及简化账单流程方面的优势,减少了前台的手工操作。负面反馈主要集中在本地税务开票差异、支付设置问题、缺少支付网关选项,以及对区域合规和多币种操作支持不足。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds Channel Manager 和 Octorate (Channel Manager) 共享许多核心 Channel Managers 功能,但各有独特的能力。Cloudbeds Channel Manager 提供 203 个经验证的集成合作伙伴,而 Octorate (Channel Manager) 提供 28 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Cloudbeds Channel Manager 在易用性方面领先,评分为 4.6/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds Channel Manager:否。Octorate (Channel Manager):否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 98,Octorate 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐