The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 43 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Comanche International 表现出色 .
Redforts 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
基于 HTR 上 43 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $500/mo |
| 经验证的评价 | 0 | 43 |
在分析了 43 条经验证的评价后,Comanche International 用户最看重其 ,而 Redforts 用户则强调 易于使用且直观的系统, 预订管理, 客户服务。点击任意主题查看评价者的反馈。
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易于使用且直观的系统
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预订管理
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客户服务
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持续改进和创新
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集成功能
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界面和设计改进
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | — | #31 21 条评价 |
| 中型(25-74 间客房) | — | #49 3 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #30 18 条评价 |
| 豪华酒店 ▾ | — | #39 5 条评价 |
| 品牌/连锁酒店 | — | #49 2 条评价 |
| 长住酒店 | — | #37 2 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #32 4 条评价 |
| 欧洲 ▾ | — | #14 39 条评价 |
Choosing between Comanche PMS and Redforts involves understanding their core strengths and how they fit your hotel’s needs. Comanche PMS, developed by a Thai company with over 900 clients since 1996, is a broad IT solution serving various hospitality types but lacks recent reviews and a clear user feedback footprint. Conversely, Redforts, a newer platform with 40 reviews and a recent NPS score of 9.5/10, is a highly rated, all-in-one management system that many hoteliers find straightforward and efficient. Are you prioritizing extensive integrations or a more modern, user-friendly interface?
While Comanche PMS offers a comprehensive solution for larger operations and businesses seeking a long-standing provider, Redforts emphasizes ease of use, rapid onboarding, and an active support community. Your decision hinges on whether you value a proven, extensive platform or a streamlined, highly-rated system with modern features.
Comanche PMS aims to deliver an all-encompassing IT solution for hotels, restaurants, clubs, and resorts, focusing on operational control and customized integrations. Its lack of recent reviews and a near-zero HT Score suggest limited recent customer feedback, raising questions about ongoing support and development.
Redforts, with its high recent ratings—4.68/5 for ease of use and 4.53/5 for customer support—clearly resonates with users seeking an intuitive and supportive management platform. Its 40 reviews, mostly recent, show consistent positive feedback, especially around ease of use and operational efficiency.
Both platforms address hotel management but diverge sharply in user experience and community feedback. Comanche is less transparent regarding recent customer sentiment, while Redforts demonstrates strong, recent validation from users. Which aspect is more critical to your team—reliability from a longstanding provider or modern user-centric features?
If your hotel needs a contemporary, straightforward PMS with high reviews and active customer support, go with Redforts. Its ease of use, built-in features like channel management, booking engine, and revenue tools—plus a 95% likelihood to recommend—make it ideal for small to mid-sized hotels, hostels, or boutique properties.
If your hotel requires a highly customizable, long-established system capable of complex integrations and specific enterprise needs, Comanche PMS might appeal—though its lack of recent reviews and support clarity makes this risky. It’s better suited for operations with dedicated IT resources and a preference for legacy systems.
For most hotels seeking a modern, well-supported, and highly-rated solution, Redforts is the safer, more proven choice. Comanche’s older reputation and sparse recent feedback make it less appealing unless you already have experience with their platform.
Redforts scores 4.68/5 for ease of use, reflecting an intuitive interface and quick onboarding, with many reviews praising its simplicity and minimal training needs. Customer support also earns a high 4.53/5, with users highlighting quick, friendly responses and ongoing assistance.
Comanche PMS, on the other hand, has a 0/5 rating, indicating no recent reviews or user feedback, which suggests uncertainty about its current usability or support quality. The lack of recent data makes it impossible to assess its user-friendliness today.
Edge: Redforts.
Redforts offers a rich set of 46 features including a booking engine, channel manager, revenue management, guest CRM, online check-in, multi-currency support, and more. Many features like digital registration, guest messaging, and integrated ID scanning are designed to automate and simplify daily tasks.
Comanche PMS, by contrast, provides no specific features listed or recent innovations, indicating it may lack the modern, modular capabilities found in Redforts. The absence of detailed features or recent updates signals it’s less likely to meet current hotel management demands.
Edge: Redforts.
Redforts’s customer support, rated at 4.53/5, is highly regarded, with many reviews mentioning prompt, friendly, and helpful responses. Its recent NPS score of 9.5/10 underscores strong overall customer satisfaction and ongoing support.
Comanche PMS, with a 0/5 support rating and no recent reviews, provides no evidence of current customer service quality. Its lack of recent feedback makes it difficult to judge support effectiveness or responsiveness.
Edge: Redforts.
Redforts connects with at least 2 verified partners, including WuBook and Mr Winston, and offers a comprehensive suite of 46 features. Its integrations with booking engines, channel managers, POS, and electronic locks facilitate smooth operational workflows.
Comanche PMS, with only 12 verified partners and no recent activity, appears limited in integration options—potentially restricting flexibility and scalability. Its older partner list suggests it may not support the latest third-party platforms.
Edge: Redforts.
Since Comanche PMS has no recent reviews or ratings, it’s impossible to judge current hotel sentiment. Redforts, on the other hand, boasts 40 reviews with an average score of 72.84/100 and a 95% likelihood to recommend, indicating very high satisfaction among recent users.
User comments on Redforts praise its ease of use, efficiency, and support quality, especially for small and mid-sized properties. The lack of recent feedback for Comanche PMS makes any comparison favor Redforts.
Edge: Redforts.
Comanche PMS does not publicly disclose pricing, which could imply customized quotes or complex pricing structures. Its lack of transparency makes evaluating value difficult.
Redforts charges a flat $500 monthly fee, with no mention of implementation costs or tiered pricing. Its transparent pricing model and positive reviews regarding ROI demonstrate clear value.
Not ideal if:
Not ideal if:
Comanche PMS is a legacy system with a deep history but limited recent validation. Its lack of recent reviews and support ratings makes it a risky choice unless your team has prior experience and specific needs that align with its capabilities.
Redforts, with a recent high review volume, excellent scores for ease of use, support, and features, offers a modern, flexible platform suited for most small to mid-sized hotels. Its active customer feedback and growing integration ecosystem make it the safer, more reliable choice today.
If your priority is a well-supported, easy-to-use platform that keeps up with technological advances, go with Redforts. If your operation depends on a long-term, highly customizable solution and you’re prepared to manage legacy software, then Comanche might still serve some niche needs—but it’s not the recommended option based on current data.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $500/mo |
根据 HTR 的产品数据库,Comanche PMS 和 Redforts 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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| RevPaR 和 ADR 报告 | ||
| 交易电子邮件(预订、作品集等) | ||
| 基于云 | ||
| 多币种 | ||
| 多种语言 | ||
| 集中的用户和角色管理 |
显示主要差异。这两款产品之间还有 34 项功能存在差异。
酒店从业者喜爱的方面
许多用户都喜欢 Redforts 的直观设计,它简化了培训并减少了人为错误。这简化了日常操作,让员工可以腾出时间处理其他任务。
该系统擅长管理预订、防止超额预订以及与多个平台集成。预订引擎和渠道管理的定制也是一大优势。
细心、响应迅速的客户服务经常受到称赞。用户提到个性化沟通和快速解决问题,为整体体验带来积极影响。
酒店从业者提出异议的方面
Redforts 可与预订引擎、渠道管理器和其他平台高效集成,提供无缝管理体验。此功能简化了不同系统和平台之间的协调。
虽然其功能受到称赞,但一些评论提到,界面似乎已经过时,可以通过现代化来增强视觉吸引力和效率。
独特功能
评分差异最大的方面
这取决于您的需求。Comanche PMS 和 Redforts 共享许多核心 Property Management Systems 功能,但各有独特的能力。Comanche PMS 提供 12 个经验证的集成合作伙伴,而 Redforts 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Redforts 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Comanche PMS:否。Redforts:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Comanche International 的 HT Score 为 0,Redforts 的为 73。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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