The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 221 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
D-Edge 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (5.0/5) ,拥有独特功能如 Integrated Payment Processing and Booking Performance and Pace Reporting.
Make My trip 表现出色 .
基于 HTR 上 221 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | Contact sales |
| 经验证的评价 | 221 | 0 |
在分析了 221 条经验证的评价后,D-Edge 用户最看重其 支持和培训, 渠道经理, 价格和可用性管理,而 Make My trip 用户则强调 。点击任意主题查看评价者的反馈。
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支持和培训
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渠道经理
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自映射
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小收益者
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Make My trip |
|---|---|---|
| 小型(10-24 间客房) ▾ | #6 83 条评价 | — |
| 中型(25-74 间客房) ▾ | #6 93 条评价 | — |
| 大型(75-199 间客房) ▾ | #6 27 条评价 | — |
| 超大型(200+ 间客房) | #12 4 条评价 | — |
按物业类型
| 细分市场 |
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Make My trip |
|---|---|---|
| 精品酒店 ▾ | #6 75 条评价 | — |
| 豪华酒店 ▾ | #6 63 条评价 | — |
| 品牌/连锁酒店 ▾ | #6 37 条评价 | — |
| 长住酒店 ▾ | #7 21 条评价 | — |
按区域
| 细分市场 |
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Make My trip |
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| 北美 | #30 3 条评价 | — |
| 欧洲 ▾ | #5 180 条评价 | — |
| 亚太 ▾ | #8 27 条评价 | — |
| 中东 | #18 3 条评价 | — |
Choosing a channel management solution is critical for your hotel’s online visibility and revenue. You’re evaluating D-EDGE’s Smart Channel Manager and Make My Trip’s offering, both designed to connect your property to various distribution channels. While D-Edge boasts a well-established presence in multiple regions with a proven track record, Make My Trip’s platform currently lacks verified integrations and recent reviews, making it less transparent for decision-making. Which platform will best serve your hotel’s distribution needs?
D-EDGE’s Smart Channel Manager is a feature-rich platform connecting over 300 global and local OTAs, GDSs, and other channels, supported by extensive analytics, automation, and multi-currency options. Make My Trip offers a channel management service but provides no verified integrations, reviews, or detailed feature set, raising questions about its robustness. D-Edge’s platform has 202 reviews in the last six months, with a high 92% likelihood to recommend, indicating active and recent user satisfaction. Make My Trip’s lack of recent reviews makes it difficult to assess its current performance.
D-Edge has a 4.64/5 overall rating and a 4.65/5 ease-of-use score, whereas Make My Trip scores no ratings or reviews, leaving a significant gap in user feedback. The recent focus on D-Edge’s updates and support underscores its evolving platform, while Make My Trip’s absence of recent data suggests limited engagement or transparency. Are you willing to rely on a platform with no recent reviews and no verified partner integrations?
If your hotel needs a proven, feature-rich channel manager with extensive regional coverage, go with D-Edge. Its advanced tools include PMS connectivity, meta search marketing, inventory management, and detailed analytics, making it suitable for a wide range of hotel types—from boutique to resorts.
If your hotel is looking for a simple, potentially low-cost option without verified integrations or recent user feedback, Make My Trip might appeal, but the lack of data makes this a risky choice. For hotels prioritizing reliability, recent positive reviews, and a comprehensive feature set, D-Edge remains the clear leader.
D-Edge’s platform scores 4.65/5 for ease of use, supported by a user-friendly interface and onboarding process rated at 4.48/5. Reviews highlight its straightforward navigation, real-time updates, and helpful customer support, making staff adoption smoother.
Make My Trip offers no available user ratings or recent reviews, which suggests limited publicly available feedback on its usability. Given the lack of data, you can confidently say that D-Edge’s interface and onboarding are well-documented and positively reviewed.
Edge: D-Edge
D-Edge offers 19 unique features, including PMS connectivity, meta search marketing, metasearch surveillance, multi-currency support, inventory management, and integrated payment processing—features that Make My Trip does not publicly offer or verify. Its comprehensive suite supports dynamic rate adjustments, centralized user management, and detailed analytics dashboards.
Make My Trip provides no publicly available feature list or verified integrations, limiting its appeal for hotels seeking advanced control and automation. D-Edge’s proven feature set and recent updates give it the edge for hotels wanting a full-spectrum channel manager.
Edge: D-Edge
D-Edge’s support scores 4.55/5, with reviews noting fast, competent assistance and dedicated account management. Users appreciate the personal service, especially during onboarding and peak periods, with comments like “great support when we got started more than 3 years ago.”
Make My Trip lacks recent reviews or verified support ratings, making it impossible to assess support quality. Given the importance of reliable support in channel management, D-Edge’s well-rated service provides peace of mind for your team.
Edge: D-Edge
D-Edge boasts 115 verified partner integrations, including major property management systems, OTAs, and revenue tools such as Priority Software, Hospitality Software Development Services, and Climber. This extensive partner network offers your hotel flexible, reliable connectivity for seamless operations.
Make My Trip has no verified integrations or partner data, which raises concerns about its compatibility and scope. For a hotel looking for a connected, scalable solution, D-Edge’s integration breadth is a clear advantage.
Edge: D-Edge
D-Edge’s recent reviews show an overall rating of 4.64/5, with 92% of users willing to recommend it. Hotels across segments—independent, boutique, and resorts—rate it highly, with an average of 4.61/5, citing ease of rate management, automation, and support as key strengths.
Make My Trip has no recent reviews or ratings, making it impossible to gauge user satisfaction. Given the active feedback and high ratings for D-Edge, it is the more trusted choice among hoteliers.
Edge: D-Edge
Both platforms do not publicly disclose their pricing models, with no trial or flat-rate options available. D-Edge’s pricing is typically custom, reflecting the scale and features required, but it does not specify costs upfront. Make My Trip offers no pricing information or transparency, which complicates budgeting decisions.
Given the lack of transparent pricing data, your best bet is to contact providers directly for tailored quotes, but D-Edge’s established reputation suggests more predictable value.
Not ideal if your hotel is a small, budget property seeking a low-cost, simplified solution with minimal integration needs.
Not ideal if you require verified integrations, recent user feedback, or advanced automation and analytics.
D-Edge’s Smart Channel Manager stands out as the more mature, feature-rich choice backed by active user reviews and a broad integration network. Its high ratings, recent positive feedback, and extensive capabilities make it the safer, more reliable option for a hotel seeking stability and growth.
Make My Trip’s offering remains opaque, with no recent reviews or verified integrations, making it a risky choice for hotels that need proven technology and support. Your hotel benefits most from choosing D-Edge if you value transparency, reliability, and a comprehensive feature set.
For hotels prioritizing advanced control, regional coverage, and active support, D-Edge is the clear leader. If your focus is on a simple, budget-friendly solution with minimal features, and you can accept the limited data, Make My Trip might be suitable—but proceed with caution.
渠道经理 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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Make My trip |
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根据 HTR 的产品数据库,D-EDGE - Smart Channel Manager 和 Goibibo 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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Make My trip |
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| PMS 连接性 | ||
| 元搜索监控 | ||
| 元搜索营销 | ||
| 元搜索连接 | ||
| 电子商务咨询 | ||
| 营销仪表板 |
显示主要差异。这两款产品之间还有 7 项功能存在差异。
酒店从业者喜爱的方面
虽然 D-Edge 在账户管理和支持服务方面普遍获得了积极的反馈,但一些用户指出响应时间较慢,尤其是在旺季。有人建议提供更多在线培训资源和视频,以帮助用户更有... 虽然 D-Edge 在账户管理和支持服务方面普遍获得了积极的反馈,但一些用户指出响应时间较慢,尤其是在旺季。有人建议提供更多在线培训资源和视频,以帮助用户更有效地使用复杂功能。
渠道管理器因其简单易用、实时同步和与众多 OTA 的广泛连接而受到称赞。该平台使用户能够通过单一界面轻松管理多个酒店。然而,一些人指出,需要改进自我映射功... 渠道管理器因其简单易用、实时同步和与众多 OTA 的广泛连接而受到称赞。该平台使用户能够通过单一界面轻松管理多个酒店。然而,一些人指出,需要改进自我映射功能并更快地更新费率变化。
用户对 D-Edge 高效处理费率和库存的能力表示赞赏,它让定价策略的更新和管理变得十分轻松。该功能大大减少了手动更新所花费的时间,并有助于避免超额预订,使该... 用户对 D-Edge 高效处理费率和库存的能力表示赞赏,它让定价策略的更新和管理变得十分轻松。该功能大大减少了手动更新所花费的时间,并有助于避免超额预订,使该平台适合实时调整费率并最大程度地减少错误。
酒店从业者提出异议的方面
自我映射被强调为需要改进的领域。一些用户指出映射新通道存在困难,并建议使此过程更加用户友好且不易出错。在无需支持干预的情况下提高自我映射管理的自主性是... 自我映射被强调为需要改进的领域。一些用户指出映射新通道存在困难,并建议使此过程更加用户友好且不易出错。在无需支持干预的情况下提高自我映射管理的自主性是一个常见的要求。
用户提到,尽管 Little Yielder 工具具有创新性,可帮助自动管理房价,但仍有改进空间。建议包括增加更多功能,例如在空房增加时重新开放房价,以及整合更多动态... 用户提到,尽管 Little Yielder 工具具有创新性,可帮助自动管理房价,但仍有改进空间。建议包括增加更多功能,例如在空房增加时重新开放房价,以及整合更多动态定价选项。
独特功能
评分差异最大的方面
这取决于您的需求。D-EDGE - Smart Channel Manager 和 Goibibo 共享许多核心 Channel Managers 功能,但各有独特的能力。D-EDGE - Smart Channel Manager 提供 115 个经验证的集成合作伙伴,而 Goibibo 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。D-EDGE - Smart Channel Manager 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
D-EDGE - Smart Channel Manager:否。Goibibo:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。D-Edge 的 HT Score 为 72,Make My trip 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问