The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 264 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
D-Edge 表现出色 在 用户界面和可用性 方面 ,拥有独特功能如 Group pricing & evaluation and Alternate Property Reccomendations.
Smartness 表现出色 在 time efficiency 方面 ,拥有独特功能如 Fully automated revenue management and Controlled Automation/Algorithm Customization.
在分析了 264 条经验证的评价后,D-Edge 用户最看重其 用户界面和可用性, 渠道经理, 预订引擎,而 Smartness 用户则强调 time efficiency, 易用性, dynamic pricing automation。点击任意主题查看评价者的反馈。
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用户界面和可用性
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Time Efficiency
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渠道经理
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易用性
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预订引擎
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Dynamic Pricing Automation
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提高生产力并节省时间
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数据驱动的洞察
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利率筛选器和下一个利率
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可定制报告
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定价和费用
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洞察力透明度
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与 PMS 集成
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各产品在不同物业规模、类型和区域的 收益管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #20 17 条评价 | #4 93 条评价 |
| 中型(25-74 间客房) ▾ | #19 18 条评价 | #12 32 条评价 |
| 大型(75-199 间客房) ▾ | #26 2 条评价 | #16 5 条评价 |
| 超大型(200+ 间客房) | — | #20 1 条评价 |
按物业类型
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| 精品酒店 ▾ | #23 20 条评价 | #8 62 条评价 |
| 豪华酒店 ▾ | #26 9 条评价 | #10 33 条评价 |
| 品牌/连锁酒店 ▾ | #28 5 条评价 | #12 24 条评价 |
| 长住酒店 ▾ | #30 2 条评价 | #6 29 条评价 |
按区域
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| 北美 ▾ | #33 1 条评价 | #15 7 条评价 |
| 欧洲 ▾ | #42 33 条评价 | #5 199 条评价 |
| 亚太 | #20 3 条评价 | — |
| 中东 | — | #11 3 条评价 |
Choosing the right revenue management system can significantly impact your hotel's profitability, operational efficiency, and guest satisfaction. Both D-Edge's NextRate and Smartness's Smartpricing aim to optimize your room rates, but they do so with different strengths and target audiences. D-Edge offers a more established, feature-rich platform with comprehensive analytics and integrations, while Smartness emphasizes ease of use, automation, and a user-friendly interface. Your choice hinges on your hotel’s size, complexity, and strategic focus.
D-Edge's NextRate boasts a longstanding presence and a broad feature set, especially appealing for hotels seeking detailed analytics and integrations. Conversely, Smartpricing has a more recent, highly rated platform with a focus on automation and simplicity, backed by a larger number of recent reviews. So, which product truly meets your hotel’s specific revenue goals?
Both products serve the core purpose of optimizing room rates but approach it differently. D-Edge's NextRate excels with a detailed suite of features like business intelligence, group pricing, and scheduled reports, designed for hotels that want in-depth control and data analysis. Smartness's Smartpricing simplifies this process through AI-driven automation, making it ideal for properties that prefer a set-it-and-forget-it approach.
While D-Edge supports a wide variety of hotel types, including boutique, city center, and resorts, it is especially strong with B&Bs, inns, and independent properties, often rated highly by these segments. Smartness, meanwhile, is popular among vacation rentals, Villas, and boutique hotels, valuing its automation and ease of use. Which approach aligns better with your operational style?
D-Edge scores a 4.86/5 for ease of use, with reviews praising its intuitive interface, quick onboarding, and responsive support—hoteliers find it straightforward to navigate despite its extensive features. Smartness's platform slightly edges out with a 4.77/5, praised for its simplicity, especially for users unfamiliar with complex revenue management tools.
Both systems have received positive comments on usability, but D-Edge’s more comprehensive interface can sometimes feel overwhelming for smaller teams or those new to revenue management. Smartness’s streamlined design and automation appeal to users seeking quick implementation without sacrificing core functionality. Edge: D-Edge.
D-Edge offers 7 features exclusive to its platform, including group pricing, alternate property recommendations, scheduled reports, and customizable notifications—these are valuable for detailed, multi-property management. Smartness, on the other hand, provides 27 unique features like AI optimization, market insights reporting, five-year forecasting, and "what-if" scenario analysis, enabling highly automated and sophisticated pricing strategies.
Both platforms share 15 common features such as rate recommendations, channel management, and integrations. If your hotel needs advanced analytics, scenario planning, and automation, Smartness’s broader feature set gives it a clear edge. Edge: Smartness.
D-Edge’s customer support averages a 4.69/5, with reviews highlighting friendly, responsive assistance, especially from account managers. Some users note delays in response times, but overall, support is regarded as reliable, particularly during onboarding.
Smartness’s support is rated slightly higher at 4.83/5, with many reviews emphasizing effective communication and quick issue resolution. Users often mention how the support team’s proactive updates and responsiveness boost confidence in the platform. Edge: Smartness.
D-Edge integrates with 115 verified partners, including key PMS and channel managers like Stayntouch, Oracle Hospitality, and Cloudbeds, providing extensive connectivity options. Smartness offers integrations with 30 verified partners, including major PMS and channel managers like WuBook and Beds24.
Both platforms share nine common integrations, but D-Edge’s broader partner network supports more complex setups and multi-channel management. If extensive integration options are crucial for your hotel’s tech ecosystem, D-Edge’s larger partner network provides a clear advantage. Edge: D-Edge.
D-Edge’s overall rating is 4.82/5 based on 37 reviews, with a recent zero reviews in the last six months, indicating stable but somewhat outdated feedback. It is highly rated by boutique and city hotels, with a reported 4.83/5 for those segments, especially appreciated by B&Bs and inns.
Smartness has a perfect 89.78/100 HTR Score from 198 reviews, with 16 recent reviews in the last six months, making its ratings more current and reliable. It is favored across vacation rentals, boutique hotels, and other independent properties, with 0/5 ratings from larger hotel segments.
Since recent reviews are more numerous for Smartness, and its scores reflect ongoing improvements, it holds the advantage for hotelier ratings today. Edge: Smartness.
D-Edge does not publicly list pricing, but it is generally understood to have a custom quote approach, often suited for larger or multi-property hotels with more complex needs. Smartness charges a flat rate of $300 per month, with no implementation fee or trial, making it more transparent and accessible for small to mid-sized hotels.
If predictable budgeting and straightforward pricing matter, Smartness’s clear rate provides an advantage. For larger, enterprise-level hotels, D-Edge’s custom quotes may be more appropriate.
Not ideal if your hotel is small, prefers simplicity, or has a tight budget, as D-Edge’s extensive features and customization come with higher complexity.
Not ideal if your hotel needs deep analytics, complex multi-property management, or extensive integrations, as Smartness’s focus is on automation and simplicity.
D-Edge’s NextRate is a comprehensive revenue management platform with a deep feature set, perfect for larger or complex hotels needing detailed analytics, extensive integrations, and control over multi-property pricing strategies. Its strengths lie in its analytical capabilities, flexible features, and broad partner network, making it suitable for established hotel brands or operators managing multiple properties.
Smartness’s Smartpricing prioritizes automation, ease of use, and real-time adjustments, making it ideal for small to mid-sized hotels, vacation rentals, or boutique properties that want to maximize revenue with less manual effort. Its modern, AI-powered approach helps hotels of all sizes increase occupancy and simplify revenue management.
If your property benefits from detailed control and complex analytics, D-Edge is the right choice. If automation, simplicity, and quick results are your priorities, Smartness will serve you better. Both are capable tools, but your specific needs will determine the best fit.
Note: The detailed review data and feature comparison highlight the strengths and weaknesses of each platform, helping you make an informed decision aligned with your hotel’s size, complexity, and revenue goals.
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"In the past, I used to sit down every day and rack my brains over the prices. It was a burden. Because I knew if I made a mistake, I could lose €50,000. With Smartpricing, I have t..."
酒店从业者喜爱的方面
该系统的用户友好设计和直观界面经常被强调,便于导航和管理各种工具。然而,一些用户认为选项太多会让人不知所措,建议重新设计某些元素以提高清晰度和可用性。
客户支持收到的评价褒贬不一;许多用户称赞支持团队和客户经理的效率、可用性和解决问题的能力,尤其是在 COVID 疫情等关键时期。不过,偶尔也会有人提到响应延... 客户支持收到的评价褒贬不一;许多用户称赞支持团队和客户经理的效率、可用性和解决问题的能力,尤其是在 COVID 疫情等关键时期。不过,偶尔也会有人提到响应延迟和需要更好地进行同步调整的领域。
Channel Manager 以其直观的界面、快速的性能和全面的功能集而闻名,可简化多个在线旅行社的管理。关键反馈包括需要改进季节性价格暂停和更好地控制同步更新。
酒店从业者提出异议的方面
Rate Screener 和 Next Rate 工具因监控竞争对手价格和根据市场趋势优化定价策略而备受推崇。然而,一些用户希望更好地同步和纳入收入数据,以便进行更精确的分... Rate Screener 和 Next Rate 工具因监控竞争对手价格和根据市场趋势优化定价策略而备受推崇。然而,一些用户希望更好地同步和纳入收入数据,以便进行更精确的分析。
对于定价,人们的看法不一,一些用户认为该产品物有所值,而另一些人则认为某些干预措施和持续使用模块的成本可以更低,特别是对于季节性酒店而言。
独特功能
酒店从业者喜爱的方面
Many reviews highlight the platform's ability to save time by automating repetitive tasks such as pricing updates and inventory management. Users appr... Many reviews highlight the platform's ability to save time by automating repetitive tasks such as pricing updates and inventory management. Users appreciate the substantial time savings allowing focus on strategic tasks. However, some reviews suggest that real-time support could further enhance efficiency in handling quick queries.
该软件以其直观的设计而备受赞誉,即使对于非专业人士而言,也能轻松管理动态定价和数据分析等复杂流程,从而显著降低学习难度。部分用户建议改进新手引导流程,... 该软件以其直观的设计而备受赞誉,即使对于非专业人士而言,也能轻松管理动态定价和数据分析等复杂流程,从而显著降低学习难度。部分用户建议改进新手引导流程,以进一步提升初始用户体验。
虽然客服总体上被认为非常出色且响应迅速,但一些用户建议,实时聊天支持可以通过快速解决问题来提高客户满意度,特别是对于需要立即处理的小问题。
酒店从业者提出异议的方面
用户呼吁增加更多可定制的报告功能,以便酒店管理层能够进行更深入的分析并获得更具针对性的见解。他们认为,这将有助于根据详细的报告加强战略规划和运营调整。
部分用户反映,软件提供的建议需要更透明的解释。更清晰的解释能够增强用户对系统建议的信任度,并有助于不熟悉复杂定价算法的用户学习。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。D-EDGE - NextRate 和 Smartpricing 共享许多核心 Revenue Management Systems 功能,但各有独特的能力。D-EDGE - NextRate 提供 115 个经验证的集成合作伙伴,而 Smartpricing 提供 35 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。D-EDGE - NextRate 在易用性方面领先,评分为 4.9/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
D-EDGE - NextRate:否。Smartpricing:否。 两款产品目前均不提供免费版。大多数 Revenue Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。D-Edge 的 HT Score 为 23,Smartness 的为 89。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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