The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 手机点餐和客房送餐服务 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) | #10 1 条评价 | — |
| 中型(25-74 间客房) ▾ | #5 16 条评价 | — |
| 大型(75-199 间客房) ▾ | #6 8 条评价 | — |
| 超大型(200+ 间客房) | #6 3 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #8 7 条评价 | — |
| 豪华酒店 | #10 3 条评价 | — |
| 品牌/连锁酒店 ▾ | #5 19 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | #8 2 条评价 | — |
| 欧洲 ▾ | #2 23 条评价 | — |
| 亚太 | #7 1 条评价 | — |
| 中东 | #5 2 条评价 | — |
When choosing a mobile ordering and room service platform, your hotel needs a solution that enhances guest experience, simplifies operations, and offers reliable support. Dgstay by Dgstay and Lodgipay by Softlogix aim to improve guest communication and streamline payments, but they approach these goals differently. Dgstay focuses on comprehensive digital guest services, while Lodgipay emphasizes room charge integrations through POS systems. Which product aligns best with your hotel’s priorities?
Dgstay and Lodgipay are designed to improve operational efficiency and guest satisfaction, yet they target different aspects of hotel service. Dgstay offers a full guest communication platform, including digital menus, QR codes, and upselling tools, making it ideal for hotels prioritizing guest engagement and digital service delivery. Lodgipay, on the other hand, integrates seamlessly with POS systems to facilitate room charges, fitting properties that want to simplify in-venue payments. Which primary need is more critical for your hotel?
Dgstay’s extensive feature set is built for properties that want to digitalize all guest interactions, while Lodgipay is tailored for hotels aiming to enhance POS payment flows. With Dgstay’s 11 unique features and high user ratings, it caters to hotels seeking a broader digital guest experience. Lodgipay’s focus on room charge integration makes it suitable for outlets within hotels that already have a POS system in place. Do you need a comprehensive guest communication platform or a specialized payment solution?
If your hotel needs a platform to manage guest requests, upsell services, and provide digital menus, Dgstay is the clear choice. Its high user ratings (4.93/5 for ease of use, 4.96/5 for onboarding) and 27 recent reviews demonstrate strong adoption and satisfaction among hotels seeking to modernize their guest interactions. Conversely, if your hotel prioritizes streamlined payments directly to guest folios with minimal friction, Lodgipay’s integration with Clover POS systems offers a focused solution, though it has no recent reviews or rating data to support its effectiveness.
Hotels seeking to boost revenue through digital upselling, improve guest communication, and support eco-friendly initiatives will benefit most from Dgstay’s comprehensive features. For properties looking primarily for a payment method that simplifies room charges across multiple outlets, Lodgipay might appeal—although its lack of recent reviews makes it harder to gauge current performance. Which solution aligns better with your hotel’s core operational goals?
Dgstay boasts a user-friendly interface with a 4.93/5 rating for ease of use and a 4.96/5 for onboarding, supported by 27 recent reviews. Customers consistently praise its intuitive design, quick setup, and support responsiveness, making staff adoption straightforward. Guests find the app accessible via QR codes, and staff appreciate centralized request management, which saves time.
Lodgipay’s ease of use is unverified due to no recent reviews or ratings, leaving uncertainty about its current user experience. Its focus on POS integration suggests a more technical implementation, likely requiring staff training on the Clover system. Given Dgstay’s proven high ratings and active user feedback, the edge goes to Dgstay.
Dgstay offers 11 unique features, including upselling, in-venue ordering, digital menus, QR codes, guest re-ordering, scheduling, contactless ordering, and integrated payments. These tools enable a full digital guest journey, from order to payment, and support environmental initiatives like reducing paper waste.
Lodgipay provides room charge billing through Clover POS, allowing guests to pay for services by providing their room number and signing digitally. However, it does not offer additional features like digital menus or upselling, making it more specialized for payment integration alone.
With Dgstay’s broader feature set and dedicated tools for increasing revenue and guest engagement, it clearly leads in feature depth. Edge: Dgstay.
Dgstay’s support receives a 4.96/5 rating and a 9.96/5 NPS score based on 27 recent reviews, with hoteliers praising its quick response times and proactive assistance. Many reviews highlight the support team’s responsiveness and the ease of implementing updates, contributing to high hotel satisfaction.
Lodgipay’s support data is unavailable, and no recent reviews are available to assess its customer service quality. Without tangible feedback, it’s difficult to evaluate its responsiveness or onboarding support.
Given Dgstay’s high review scores and positive feedback, it maintains the clear support edge.
Dgstay has a total of 27 reviews in the last six months, with a 77.87 scoring on the HT Rate, and 100% likelihood to recommend. Hoteliers across various segments, including branded and city center hotels, praise its usability and features, with many noting increased revenue and operational efficiency.
Lodgipay has no recent reviews or ratings, making it impossible to determine user sentiment or property-specific satisfaction levels. The lack of current feedback favors Dgstay as the more trusted and proven solution.
Edge: Dgstay.
Dgstay’s pricing details are not publicly available, but it does not offer a freemium or trial, suggesting custom quotes or packages. Its value for money is reflected in high customer satisfaction ratings, indicating a strong ROI.
Lodgipay’s pricing information is also unavailable, and with no recent reviews or user feedback, its cost-effectiveness cannot be assessed. Both products likely require direct inquiries for precise pricing.
Given the limited data, cost comparison remains unclear. Your best approach is to contact vendors directly.
Not ideal if your hotel only needs basic payment processing or if your property is very small and does not require extensive guest engagement tools.
Not ideal if your hotel does not use Clover POS or if you need a broader digital guest service platform.
Dgstay and Lodgipay serve distinct needs within hotel operations. Dgstay offers an all-encompassing digital guest communication tool, designed to boost revenue, improve guest experience, and support sustainability. Lodgipay is a specialized payment integration that simplifies room charge billing through POS systems, especially suited for outlets within hotels.
If your hotel needs a versatile platform to engage guests and increase upselling, go with Dgstay. Its high user ratings, extensive features, and proven support make it the more reliable choice.
Choose Lodgipay if your primary goal is to streamline in-venue payments and billing through Clover POS. Its focus on payment facilitation makes it ideal for properties seeking to minimize transaction friction at outlets.
For hotels valuing comprehensive digital engagement, Dgstay is the clear winner. For outlets within hotels prioritizing payment efficiency, Lodgipay might be better—though it’s less proven and lacks recent reviews to affirm its effectiveness.
This comparison aims to guide your decision based on current data, user feedback, and feature offerings. Contact both vendors to confirm pricing and compatibility before making your final choice.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
|
|
|---|---|---|
|
▾
数字菜单
|
|
|
| 白标应用 | ||
| 追加销售 | ||
| 跨场所支付拆分 | ||
| 客人重新订购 | ||
| 多菜单订购 | ||
| 现场订购 | ||
| 数字菜单 | ||
| 二维码 | ||
| 基于网络(无应用程序) | ||
|
▾
订购
|
|
|
| 订购计划 | ||
| 忠诚度计划集成 | ||
| 小费 | ||
| 非接触式订购 | ||
| 跨场所支付拆分 | ||
| 客人重新订购 | ||
| 多菜单订购 | ||
| 现场订购 | ||
| 二维码 | ||
| POS 集成 | ||
|
▾
付款
|
|
|
| 支付集成 | ||
| 谷歌支付 | ||
| 跨场所支付拆分 | ||
| 信用卡付款 | ||
| 苹果支付 | ||
| 近场接触 (NFC) | ||
| 经前管理系统整合 | ||
| POS 集成 | ||
|
▾
送货与物流
|
|
|
| 交付(第三方) | ||
| 配送物流(内部) | ||
| 路边皮卡 | ||
| 场外供应商管理 |
酒店从业者喜爱的方面
2ROOMZ 因其直观、用户友好的设计而受到赞誉,简化了酒店员工和客人的操作。它易于设置、培训流畅、即时更新,使其成为前台、客房部和餐厅等各个酒店部门的高效... 2ROOMZ 因其直观、用户友好的设计而受到赞誉,简化了酒店员工和客人的操作。它易于设置、培训流畅、即时更新,使其成为前台、客房部和餐厅等各个酒店部门的高效工具。
该工具因其在提高运营效率和促进品牌标准合规方面的作用而受到赞赏。通过减少对物理文档的需求并集中信息,它使员工能够专注于提供更好的客户体验。
用户对 2ROOMZ 团队的响应能力和快速实施更新和支持表示赞赏。此功能可确保立即解决酒店员工提出的任何问题或要求的变更,从而保持平稳运营和高服务标准。
独特功能
评分差异最大的方面
这取决于您的需求。Dgstay 和 Lodgipay (by Softlogix) 共享许多核心 Mobile Ordering & Room Service 功能,但各有独特的能力。Dgstay 提供 3 个经验证的集成合作伙伴,而 Lodgipay (by Softlogix) 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Dgstay 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Dgstay:否。Lodgipay (by Softlogix):否。 两款产品目前均不提供免费版。大多数 Mobile Ordering & Room Service 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Dgstay 的 HT Score 为 25,Softlogix 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案