The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 208 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Dormakaba Kaba Ltd 表现出色 .
eviivo 表现出色 在 ease of use and customer support 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Revenue management module and Payment processing.
基于 HTR 上 208 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $700/mo |
| 经验证的评价 | 0 | 208 |
在分析了 208 条经验证的评价后,Dormakaba Kaba Ltd 用户最看重其 ,而 eviivo 用户则强调 响应式客户支持, 入职专业知识, 技术效率。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Dormakaba Kaba Ltd |
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| 小型(10-24 间客房) ▾ | — | #15 54 条评价 |
| 中型(25-74 间客房) ▾ | — | #23 23 条评价 |
| 大型(75-199 间客房) ▾ | — | #20 8 条评价 |
| 超大型(200+ 间客房) | — | #18 2 条评价 |
按物业类型
| 细分市场 | Dormakaba Kaba Ltd |
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| 精品酒店 ▾ | — | #19 41 条评价 |
| 豪华酒店 ▾ | — | #16 38 条评价 |
| 品牌/连锁酒店 ▾ | — | #19 21 条评价 |
| 长住酒店 ▾ | — | #10 18 条评价 |
按区域
| 细分市场 | Dormakaba Kaba Ltd |
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| 北美 ▾ | — | #15 39 条评价 |
| 欧洲 ▾ | — | #6 142 条评价 |
| 亚太 | — | #33 2 条评价 |
| 中东 | — | #29 1 条评价 |
Choosing the right property management system (PMS) is essential for your hotel’s efficiency, guest satisfaction, and growth. Dormakaba’s Ilc offers basic functionality but has no recent reviews or ratings, making it difficult to assess its effectiveness. eviivo Suite™, on the other hand, is highly rated with 191 reviews, recent feedback from over 20 users in the last six months, and an NPS score of 8.87 out of 10, signaling strong customer satisfaction.
Would you prefer a system with proven recent performance or one with little current feedback?
Dormakaba Ilc aims to serve as a property management solution but currently lacks any reviews or ratings, leaving hotel owners uncertain about its performance. Conversely, eviivo Suite™ boasts over 191 reviews, most recent in the last six months, with an overall rating of 0.93 out of 5, and a near-universal likelihood to recommend score of 95%.
Given the absence of recent feedback for Dormakaba, and the strong, up-to-date reviews for eviivo, it’s clear that eviivo provides more tangible, current proof of its value. Are you comfortable investing in a system without recent validation, or do you prefer one with recent, real-world evidence?
If your hotel needs a comprehensive, multi-channel booking platform with over 50 features—including channel management, revenue tools, guest CRM, and automated communication—go with eviivo. It’s ideal for properties of any size looking to streamline operations and maximize direct bookings. If, however, your hotel is seeking a basic or niche system with minimal features, Dormakaba’s Ilc might suffice, although its performance remains unverified.
For independent hotels, vacation rentals, B&Bs, or small resorts wanting integrated online bookings and guest engagement, eviivo is the clear choice. Larger hotels requiring only simple access to basic management functions may consider Dormakaba, but its lack of recent reviews tempers confidence.
eviivo Suite™ scores a 4.43 out of 5 for ease of use, with many reviewers praising its intuitive interface and quick onboarding process. Users report that staff adoption is smooth despite the platform’s extensive features, and the mobile app offers convenient management from anywhere.
In stark contrast, Dormakaba Ilc has a score of 0/5 for ease of use, with no available reviews or user feedback to gauge its user experience. Without recent data, it’s impossible to determine if it’s user-friendly or not.
Edge: eviivo Suite™.
eviivo Suite™ offers a robust set of 51 features, including channel management, revenue tracking, guest CRM, online check-in, automated messaging, and mobile app access. These features are designed to handle complex operations and improve guest engagement.
Dormakaba Ilc has no publicly available features, and no reviews mention specific functionalities. Without concrete data, it’s impossible to compare feature sets, but the sheer number of features in eviivo suggests a more comprehensive solution.
Edge: eviivo Suite™.
eviivo’s support ratings are high, with a 4.42 out of 5 score and frequent praise for responsiveness and onboarding assistance. Customers consistently highlight their positive support experiences, which are key during system adoption and ongoing use.
Dormakaba Ilc has no available support ratings or recent reviews, making it impossible to assess the quality of assistance. Given the active, satisfied user base of eviivo, support quality clearly favors it.
Edge: eviivo Suite™.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, plus additional integrations with experience and payment platforms. Its wide ecosystem facilitates seamless distribution and operational automation.
Dormakaba Ilc has only one verified partner, Yanolja Cloud Solution, indicating a very limited integration footprint. For hotels seeking extensive channel and system connectivity, eviivo clearly leads.
Edge: eviivo Suite™.
eviivo’s recent reviews reflect an overall satisfaction with a 95% likelihood to recommend score, and positive comments about ease of use, automation, and customer support. Specific hotel types, from small B&Bs to large resorts, report measurable benefits from using eviivo.
Dormakaba Ilc has no reviews or ratings, leaving no data on hotel satisfaction. Based on current evidence, eviivo’s customer approval is significantly higher.
Edge: eviivo Suite™.
Dormakaba Ilc’s pricing model is unavailable, making cost comparisons impossible. eviivo Suite™ charges a base price of $700 per month, with no additional implementation or per-room fees, positioning it as an accessible, predictable expense.
If budget transparency is critical, eviivo’s clear pricing provides reassurance, whereas Dormakaba’s costs remain unknown.
Not ideal if:
Not ideal if:
The core difference is that eviivo Suite™ is an active, well-reviewed, feature-rich platform that supports growth and operational efficiency, while Dormakaba Ilc offers no recent user feedback or feature data, making its value uncertain.
If your hotel needs a proven, versatile PMS with extensive integrations, automation, and support, eviivo is the clear choice. It’s especially suitable if you prioritize recent reviews, customer satisfaction, and scalable features.
Choose Dormakaba Ilc only if your requirements are extremely basic, your property is limited to local management, and you are comfortable with the lack of recent evidence about its performance. Given the current data landscape, eviivo remains the more reliable, tested option.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Dormakaba Kaba Ltd |
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| Starting Price | — | From $700/mo |
根据 HTR 的产品数据库,dormakaba Ilc 和 eviivo Suite™ PMS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Dormakaba Kaba Ltd |
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| 交付过程 | ||
| 收益管理模块 | ||
| 日历视图 | ||
| 辅助收入跟踪 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 39 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。dormakaba Ilc 和 eviivo Suite™ PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。dormakaba Ilc 提供 1 个经验证的集成合作伙伴,而 eviivo Suite™ PMS 提供 32 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
dormakaba Ilc:否。eviivo Suite™ PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Dormakaba Kaba Ltd 的 HT Score 为 0,eviivo 的为 87。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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