The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 零售软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) | — | #1 3 条评价 |
| 中型(25-74 间客房) ▾ | — | #1 23 条评价 |
| 大型(75-199 间客房) ▾ | — | #1 24 条评价 |
| 超大型(200+ 间客房) | — | #1 4 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #1 16 条评价 |
| 豪华酒店 ▾ | — | #1 16 条评价 |
| 品牌/连锁酒店 ▾ | — | #1 49 条评价 |
| 长住酒店 ▾ | — | #1 5 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | — | #1 56 条评价 |
Choosing between epos now by Epos Now and ImpulsePoint by Impulsify hinges on your hotel’s retail needs and operational priorities. Both aim to streamline retail transactions and improve profitability but approach these goals differently. Epos Now offers a traditional POS system with broad retail capabilities, while ImpulsePoint focuses on grab-and-go markets and self-service retail. Which product aligns best with your hotel’s retail model and guest experience goals?
Epos Now is a comprehensive POS platform that covers a wide range of retail and hospitality needs, making it suitable for hotels with diverse retail operations. ImpulsePoint, on the other hand, specializes in quick-service retail environments like gift shops and pantries, emphasizing self-service and automation. The key difference is the depth of retail features versus tailored solutions for unattended retail spaces. Does your hotel need a broad retail system or a focused grab-and-go solution?
If your hotel requires a full-featured POS with extensive inventory management, customizable reporting, and integration flexibility, epos now is the logical choice. Its broad compatibility and adaptable interface serve hotels with complex retail environments. Conversely, if your hotel prioritizes a user-friendly, fast, and guest-facing retail system designed for grab-and-go markets, ImpulsePoint’s automation and kiosks will likely drive higher revenue and guest satisfaction. The decision should reflect your specific retail setup and guest service approach.
Based on recent reviews, ImpulsePoint scores significantly higher for ease of use, with a 4.81/5 rating, compared to Epos Now’s 0/5. Users praise ImpulsePoint for its intuitive interface, quick staff onboarding, and seamless self-service kiosks, making retail operations straightforward. Epos Now, however, has a very low user rating, which suggests difficulties in usability and onboarding. Edge: ImpulsePoint.
ImpulsePoint offers an array of features tailored for hotel retail, including barcode scanning, automatic price retrieval, inventory replenishment, and detailed reporting—these are core to its appeal. Epos Now, as a general POS system, lacks the specialized retail features necessary for quick-service environments and has no unique features listed. ImpulsePoint’s targeted retail features and integrations give it a clear advantage in this comparison. Edge: ImpulsePoint.
Impulsify’s support ratings are high, with a 4.85/5 score, and reviewers consistently highlight their prompt, helpful service. Impulsify’s support team is praised for quick responses and effective problem-solving, contributing to smooth implementation and ongoing use. Epos Now’s support scores are not available, and the lack of recent reviews makes it hard to assess their support quality. Edge: ImpulsePoint.
ImpulsePoint integrates with seven verified partners, including industry leaders like Hilton and SkyTouch Technology, offering broader connectivity. Epos Now supports only three verified integrations, including Mews, with no additional notable partners. For hotels relying on diverse systems, ImpulsePoint’s higher integration count supports more flexible, scalable retail solutions. Edge: ImpulsePoint.
Impulsify’s recent reviews, comprising 60 total and recent feedback, give it a 4.98/5 overall rating, with a 97% likelihood to recommend. Epos Now, lacking recent reviews and a review count, has a score of 0/5, indicating no current user feedback. For hotels seeking proven satisfaction, ImpulsePoint’s positive ratings make it the clear choice. Edge: ImpulsePoint.
Pricing details are not publicly available for either product. Both are offered without a free trial or clear subscription models, so your hotel must contact vendors directly for quotes. Be prepared for customized pricing based on your specific retail setup and integration needs.
Hotels that should consider epos now include:
Impulsify’s ImpulsePoint is best suited for:
The core difference is that epos now targets broad retail operations, while ImpulsePoint specializes in automated, guest-facing retail solutions. If your hotel needs a versatile POS for multiple retail formats, epos now might seem appealing, but its low recent reviews and usability concerns weaken this case.
If your hotel’s retail operations are focused on grab-and-go markets, gift shops, or pantries, ImpulsePoint’s high customer satisfaction, ease of use, and robust integrations make it the preferable choice. Its proven ability to increase revenue and streamline operations stands out, especially given recent reviews.
Choose epos now if you require a flexible, multi-purpose POS system with extensive inventory features. Opt for ImpulsePoint if your hotel prioritizes self-service retail, automation, and guest experience enhancement—these are the areas where it truly excels.
酒店从业者喜爱的方面
Impulsify 提供的高质量支持经常被提及,许多用户都注意到他们及时得到了对他们的疑问和问题的有益回复。
评论者一致认为 Impulsify 的系统易于培训新员工,并且使用起来直观。他们强调了该系统的用户友好界面和简单的导航。
许多评论者称赞 Impulsify 显著提高了他们的市场收入。用户报告称,销售额立即增加,通常在实施的第一个月内就翻了一番。
酒店从业者提出异议的方面
一些用户在 Impulsify 与其物业管理系统 (PMS) 集成时遇到了挑战,导致偶尔出现销售无法自动流动的问题。
一些评论指出条形码扫描仪存在可靠性问题,导致客人在扫描过程中偶尔遇到困难。
评分差异最大的方面
这取决于您的需求。epos now 和 ImpulsePoint by Impulsify 共享许多核心 Retail Software 功能,但各有独特的能力。epos now 提供 3 个经验证的集成合作伙伴,而 ImpulsePoint by Impulsify 提供 7 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。ImpulsePoint by Impulsify 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
epos now:否。ImpulsePoint by Impulsify:否。 两款产品目前均不提供免费版。大多数 Retail Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Epos Now 的 HT Score 为 0,Impulsify 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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