The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 非接触式办理入住 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Tevalis |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #5 15 条评价 |
| 中型(25-74 间客房) ▾ | — | #6 10 条评价 |
| 大型(75-199 间客房) ▾ | — | #4 7 条评价 |
| 超大型(200+ 间客房) | — | #8 3 条评价 |
按物业类型
| 细分市场 | Tevalis |
|
|---|---|---|
| 精品酒店 ▾ | — | #5 12 条评价 |
| 豪华酒店 ▾ | — | #4 11 条评价 |
| 品牌/连锁酒店 ▾ | — | #5 12 条评价 |
| 长住酒店 ▾ | — | #6 9 条评价 |
按区域
| 细分市场 | Tevalis |
|
|---|---|---|
| 北美 | — | #7 3 条评价 |
| 欧洲 ▾ | — | #4 32 条评价 |
| 亚太 | — | #6 2 条评价 |
| 中东 | — | #4 2 条评价 |
As you evaluate contactless check-in solutions, the choice hinges on what your hotel prioritizes. EPOS by Tevalis offers a highly integrated, enterprise-grade POS system with no recent reviews or user feedback, making its effectiveness uncertain. MyStay Check-in, in contrast, boasts over 40 reviews, with recent 5-star feedback emphasizing ease of use and guest satisfaction. Do you want a broad, established platform or a specialized solution with proven recent support?
Both products aim to streamline contactless check-in, but they diverge in focus. EPOS by Tevalis is primarily a retail and hospitality POS system, designed for sales and inventory management, with minimal dedicated features for guest check-in. MyStay Check-in is specifically tailored for contactless guest registration, with features like automated check-in/out, digital forms, and integrations that directly enhance the guest experience. Given the recent review data, MyStay's focus on contactless guest flow makes it the more relevant choice. Will your hotel benefit more from a broad POS system or a dedicated check-in solution?
If your hotel needs a specialized contactless check-in platform with high user satisfaction and quick implementation, go with MyStay. Its 40 reviews, a 5/5 overall rating, and a 9.8/10 NPS score reflect a proven, well-received solution. Conversely, if your hotel requires a comprehensive sales or inventory system integrated with a POS for retail, and you're seeking a more enterprise-level, multi-use platform, EPOS by Tevalis might be suitable. But for contactless check-in, MyStay's proven track record is compelling.
MyStay Check-in enjoys a near-perfect ease of use rating at 4.91/5, with reviews describing its interface as "very simple" and "intuitive." Users also highlight straightforward onboarding, with a 4.82/5 rating, indicating quick staff adoption. EPOS by Tevalis scores a 0/5 for ease, with no recent reviews or user feedback, making it impossible to gauge usability. Given the recent positive reviews, Edge: MyStay.
MyStay offers 14 exclusive features focused on guest check-in, digital payments, communication, and integrations such as PMS, door locks, and kiosks. These include guest segmentation, offer templates, and A/B testing—features critical for modern contactless operations. EPOS lacks any unique features in this category, as it primarily functions as a POS and retail management system. For a comprehensive contactless check-in toolkit, Edge: MyStay.
MyStay boasts support and onboarding ratings near 5/5, with reviews praising its responsiveness and the team’s willingness to evolve the platform based on user feedback. Users describe support as "prompt" and "helpful," contributing to high satisfaction. EPOS by Tevalis has no recent reviews or support ratings, leaving its support quality uncertain. Based on current data, Edge: MyStay.
MyStay integrates with 30 verified partners, including PMS, key solutions, and channel managers like Priority Software, Kwentra, and WuBook, enhancing its versatility. EPOS by Tevalis does not report verified integrations, limiting its connectivity options. If seamless integrations matter to your hotel, Edge: MyStay.
While Tevalis has no recent reviews or ratings, MyStay has earned a 5/5 rating from 39 reviews, with high scores across segments such as serviced apartments and boutique hotels. Hoteliers especially appreciate its simplicity and efficiency, with 98% likelihood to recommend. Given the recent and high-rated feedback, Edge: MyStay.
EPOS by Tevalis does not publicly disclose pricing, likely requiring direct contact for a quote. MyStay charges a base fee of $400, with no ongoing fees or implementation costs, making its pricing transparent. If budget transparency is key, MyStay offers a straightforward model.
Not ideal if you solely want a contactless check-in system with a quick setup and dedicated guest features. EPOS is better suited for hotels aiming for operational control over sales and inventory rather than guest flow automation.
Not ideal if your hotel needs a broad retail or inventory system, or if you prefer a POS-focused platform over guest-centric features. MyStay is best for properties aiming for operational efficiency and enhanced guest service.
The core difference lies in their primary functions: MyStay is a contactless check-in specialist, while EPOS is a POS and sales management system with limited contactless capabilities. For hotels seeking proven, recent user satisfaction and a dedicated contactless guest experience, MyStay clearly leads.
Choose MyStay if you value simplicity, high guest satisfaction, and a feature-rich contactless platform that’s actively supported and integrated. Opt for EPOS if your hotel requires a comprehensive sales or retail platform and contactless check-in is a secondary concern.
In conclusion, for contactless check-in solutions with recent positive validation, MyStay is the more reliable and proven choice.
酒店从业者喜爱的方面
评论者经常提到 MyStay 的非接触式入住功能是一个至关重要的工具,尤其是在疫情期间。它简化并加快了入住流程,让客人在抵达前完成入住,并减少了身体接触。用户... 评论者经常提到 MyStay 的非接触式入住功能是一个至关重要的工具,尤其是在疫情期间。它简化并加快了入住流程,让客人在抵达前完成入住,并减少了身体接触。用户欣赏它为他们的操作带来的易用性和效率。
评论者经常评论 MyStay 如何显著提升宾客体验。该平台允许在抵达前进行沟通,并在抵达时提供便利,给人一种个性化和周到服务的感觉。酒店经营者注意到直接结果是... 评论者经常评论 MyStay 如何显著提升宾客体验。该平台允许在抵达前进行沟通,并在抵达时提供便利,给人一种个性化和周到服务的感觉。酒店经营者注意到直接结果是宾客满意度更高。
许多评论都强调了 MyStay 如何改善客人沟通。该平台允许酒店经营者通过自动消息在客人入住前、入住期间和入住后与客人进行有效沟通。此功能通过提供及时的信息和... 许多评论都强调了 MyStay 如何改善客人沟通。该平台允许酒店经营者通过自动消息在客人入住前、入住期间和入住后与客人进行有效沟通。此功能通过提供及时的信息和及时解决疑问来提高客人满意度。
酒店从业者提出异议的方面
用户经常建议需要更多自定义选项,特别是在自动消息传递和客户沟通模板方面。他们希望能够更灵活地调整文本、图形和自动消息传递格式,以更好地满足他们的特定需... 用户经常建议需要更多自定义选项,特别是在自动消息传递和客户沟通模板方面。他们希望能够更灵活地调整文本、图形和自动消息传递格式,以更好地满足他们的特定需求。
MyStay 与物业管理系统 (PMS) 的集成是一项有价值的功能,在多篇评论中都得到了积极的评价。这种无缝集成有助于酒店经营者更有效地管理客人数据和运营。然而,一... MyStay 与物业管理系统 (PMS) 的集成是一项有价值的功能,在多篇评论中都得到了积极的评价。这种无缝集成有助于酒店经营者更有效地管理客人数据和运营。然而,一些用户确实偶尔会遇到 MyStay 和 PMS 之间的同步问题。
独特功能
评分差异最大的方面
这取决于您的需求。EPOS 和 MyStay Check in 共享许多核心 Contactless Check-in 功能,但各有独特的能力。EPOS 提供 0 个经验证的集成合作伙伴,而 MyStay Check in 提供 30 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。MyStay Check in 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
EPOS:否。MyStay Check in:否。 两款产品目前均不提供免费版。大多数 Contactless Check-in 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Tevalis 的 HT Score 为 0,MyStay 的为 22。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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