The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Erisoft |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #15 54 条评价 |
| 中型(25-74 间客房) ▾ | — | #23 23 条评价 |
| 大型(75-199 间客房) ▾ | — | #20 8 条评价 |
| 超大型(200+ 间客房) | — | #18 2 条评价 |
按物业类型
| 细分市场 | Erisoft |
|
|---|---|---|
| 精品酒店 ▾ | — | #19 41 条评价 |
| 豪华酒店 ▾ | — | #16 38 条评价 |
| 品牌/连锁酒店 ▾ | — | #19 21 条评价 |
| 长住酒店 ▾ | — | #10 18 条评价 |
按区域
| 细分市场 | Erisoft |
|
|---|---|---|
| 北美 ▾ | — | #15 39 条评价 |
| 欧洲 ▾ | — | #6 142 条评价 |
| 亚太 | — | #33 2 条评价 |
| 中东 | — | #29 1 条评价 |
Choosing a property management system (PMS) that fits your hotel’s needs is crucial for streamlining operations, enhancing guest experience, and increasing revenue. Both Erisoft by Erisoft and eviivo Suite™ promise to handle core PMS functions but diverge significantly in execution and market presence. Your decision hinges on your hotel's size, location, and operational complexity. Are you seeking a local or international platform? Do you prioritize user reviews or feature depth?
While Erisoft claims to offer a comprehensive management system, it lacks reviews, recent customer feedback, and visible integrations, raising questions about its practical viability. Conversely, eviivo Suite™ boasts a well-established presence, robust features, and consistent positive feedback. Which platform aligns better with your hotel’s growth plans and operational sophistication?
Erisoft’s offering appears to be an all-in-one PMS with reservation, invoicing, and housekeeping modules, but it has no reviews, no recent customer feedback, and no visible integrations or market presence. Without user ratings or recent data, assessing its real-world performance is difficult.
eviivo Suite™, on the other hand, has a high score of 87, with 191 reviews and 20 recent reviews in the last six months. Customers consistently praise its ease of use, customer support, and feature set, suggesting a reliable, mature platform. Given the difference in feedback volume and recency, eviivo’s reputation is more trustworthy.
Does Erisoft truly meet hoteliers' needs? Or does eviivo’s proven track record make it the safer choice?
If your hotel needs a straightforward, budget-friendly PMS with reservation and invoicing features and operates primarily locally or regionally, Erisoft might seem appealing—assuming it can deliver on its claims. However, with no reviews or user feedback, it’s risky to rely on Erisoft’s platform for critical operations.
If your hotel seeks a well-supported, feature-rich PMS with proven integrations, extensive customer support, and a substantial international presence, you should choose eviivo Suite™. Its platform is trusted by over 28,000 properties globally, and recent reviews highlight its ease of use, automation, and customer service.
For hotels looking for a proven, scalable solution that supports growth and multiple channels, eviivo is the clearer choice. Would you rather rely on an untested system or a platform with a track record of customer satisfaction?
Erisoft’s interface isn’t rated or reviewed, making it impossible to assess its user experience or onboarding process. Its lack of reviews suggests limited adoption, which could hint at usability issues or unfamiliarity.
eviivo Suite™ boasts a 4.43/5 ease of use rating based on 20 recent reviews. Hoteliers highlight its intuitive interface, straightforward onboarding, and mobile app that allows management from anywhere. Support staff are frequently praised for onboarding guidance, helping teams adapt quickly.
Edge: eviivo Suite™.
Erisoft claims to offer reservation, invoicing, front desk, and housekeeping modules but provides no specific feature count or unique functionalities. Its capabilities remain unverified and undocumented, limiting confidence in its feature set.
eviivo Suite™ offers 51 unique features, including channel management, revenue management, booking engine, guest CRM, automated messaging, online check-in, and mobile management. Its extensive integrations with OTAs and property management tools give users a comprehensive operational toolkit.
Edge: eviivo Suite™.
Erisoft has no customer support ratings or reviews available, making it impossible to gauge the quality or responsiveness of their support team.
eviivo Suite™ scores 4.42/5 in customer support, with recent reviews describing the support team as “responsive,” “helpful,” and “exemplary,” especially during onboarding and troubleshooting. Many users note that support is a key reason they recommend the platform.
Edge: eviivo Suite™.
Erisoft reports zero verified integrations or partners, limiting its ability to connect with other systems, booking engines, or OTAs.
eviivo Suite™ boasts 32 verified partners, including major OTAs like Booking.com, Expedia, Airbnb, and Google Hotel Ads. Its extensive integration network ensures real-time synchronization of rates, availability, and reservations across multiple channels.
Edge: eviivo Suite™.
Given Erisoft’s lack of reviews and data, it cannot be rated by users or hoteliers. Its absence from review platforms signals limited adoption or visibility.
eviivo Suite™ has a recent NPS score of 8.87/5, with 95% of users willing to recommend it. Hotel segments like B&Bs and vacation rentals frequently praise its ease of use, automation, and support, indicating high satisfaction among small to mid-sized properties.
Edge: eviivo Suite™.
Erisoft does not publish pricing details, which suggests a custom or opaque pricing model.
eviivo Suite™ costs $700 per month, with no indication of additional implementation fees. Its transparent pricing allows hotels to assess value relative to features and support.
Are you comfortable with an undisclosed price for Erisoft? Or do you prefer clear, predictable costs like eviivo’s?
Not ideal if:
Not ideal if:
The core difference is that eviivo Suite™ is a proven, feature-rich platform with a global footprint, while Erisoft remains an unreviewed, unverified system with no recent customer feedback.
Choose eviivo if you want a reliable, supported, and widely adopted PMS that helps you grow and manage multiple channels efficiently. Its recent reviews and extensive integrations make it the safer, smarter investment.
Opt for Erisoft only if your hotel operates in a very specific niche, has the technical resources to evaluate untested systems, and can afford the risk of limited support and unknown features.
Ultimately, eviivo’s established reputation and recent performance data make it the clear leader for most hoteliers ready to invest in their operational future.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
酒店从业者喜爱的方面
Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而... Eviivo 的客户支持因其响应速度和效率而备受赞誉。Guetif 先生、Joseph 和 Xavier 等支持人员提供了卓越的帮助,这在用户入职阶段以及出现问题时至关重要,从而提升了整体用户体验。
该平台在入职流程中提供专业知识,帮助酒店无缝集成系统。该指导确保信息集成的一致性和PMS功能的最佳利用,从而提高物业管理效率。
Eviivo 因其高效的技术而备受认可,它使用户能够更快、更少地完成任务。这减少了停机时间并改善了运营工作流程,确保了酒店管理的流畅体验。
酒店从业者提出异议的方面
一些用户建议进行改进,特别是扩展移动应用程序开发等功能以及更具体的日常使用技巧,以进一步优化业务运营并利用平台的功能。
虽然用户总体上感到满意,但仍要求提供更多定制选项,包括网络和移动应用程序增强功能,以进一步满足特定的运营需求并提供额外的价值。
独特功能
评分差异最大的方面
这取决于您的需求。Ericsoft 和 eviivo Suite™ PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Ericsoft 提供 0 个经验证的集成合作伙伴,而 eviivo Suite™ PMS 提供 32 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ PMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Ericsoft:否。eviivo Suite™ PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Erisoft 的 HT Score 为 0,eviivo 的为 87。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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