The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 166 条经验证的评价后,eviivo 用户最看重其 customer support experience, user-friendly interface, 注册和账户激活,而 Kigo 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 度假租赁软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #1 40 条评价 | — |
| 中型(25-74 间客房) ▾ | #2 17 条评价 | — |
| 大型(75-199 间客房) ▾ | #1 5 条评价 | — |
| 超大型(200+ 间客房) | #2 2 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #1 16 条评价 | — |
| 豪华酒店 ▾ | #1 23 条评价 | — |
| 品牌/连锁酒店 ▾ | #1 13 条评价 | — |
| 长住酒店 ▾ | #1 7 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #2 19 条评价 | — |
| 欧洲 ▾ | #1 110 条评价 | — |
| 亚太 | #2 1 条评价 | — |
| 中东 | #2 2 条评价 | — |
When choosing vacation rental management software, your goal is to find a solution that simplifies operations, boosts revenue, and offers solid support. Both eviivo Suite™ VRS and Kigo aim to serve this purpose, but they diverge significantly in terms of maturity, features, and market presence. eviivo, with its extensive review base and recent positive feedback, stands out as the more proven option for hoteliers seeking reliability and depth. Are you ready to select the software that best fits your property management needs?
Both eviivo and Kigo are designed to streamline vacation rental management, but eviivo’s long-standing presence and high review volume give it a distinct advantage in reliability and user trust. eviivo’s platform is built for a broad range of property types, including vacation rentals, B&Bs, and boutique hotels, offering a suite of 29 exclusive features that support multi-property management. Kigo, although scalable and integrated with a major SaaS provider, has limited reviews and fewer recent customer insights, especially within the last six months. Given the current data, eviivo’s more active and recent customer feedback makes it the more dependable choice for hoteliers.
Do you need a mature platform with extensive user validation, or is your focus on a newer, less proven system?
If your hotel requires a well-supported, feature-rich platform that handles multiple properties effortlessly and has proven success, eviivo is the clear winner. Its core strengths include robust reservation management, extensive integrations, and automated guest communication, making it ideal for vacation rentals, B&Bs, and small hotel groups. Conversely, if your hotel seeks an all-in-one SaaS solution heavily focused on revenue maximization, marketing, and website creation—especially if you prioritize the backing of a large, global SaaS company—Kigo might appeal. However, note that Kigo has no recent reviews, which raises questions about ongoing support and feature updates for hotel users.
In short, choose eviivo if operational stability and proven functionality are priorities, and opt for Kigo if you want a broad SaaS package with a focus on web and marketing tools, but be aware of limited recent feedback.
eviivo’s ease of use is highly rated, with a 4.65/5 user rating, supported by a straightforward interface and an onboarding process rated at 4.64/5. Support staff, like Sorin and Aziza, receive praise for their responsiveness, making staff adoption smoother. In contrast, Kigo’s usability is not rated or reviewed recently, which leaves uncertainty about how new or existing users find the platform. The absence of recent reviews suggests limited recent user feedback on ease of use.
Edge: eviivo.
eviivo offers 29 exclusive features—such as Trust Accounting, Owner Statements, Multi-Calendar Management, and a Booking Engine—that Kigo does not provide. These features directly support detailed financial tracking, automation, and advanced guest services. Kigo, despite being an all-in-one SaaS, lacks a comparable feature set or recent detailed feature reviews, which diminishes its appeal for property managers seeking comprehensive control. For property-centric operations, eviivo’s extensive features give it a distinct advantage.
Edge: eviivo.
eviivo’s support ratings are notably high at 4.77/5, with recent reviews emphasizing quick response times, knowledgeable staff, and attentive onboarding. Customers like Stéphane Plaza and Panda Sanctuaries highlight the support team’s professionalism and responsiveness. Kigo, however, has no recent reviews, leaving its support quality unverified. The lack of recent feedback makes it difficult to gauge support levels, favoring eviivo’s well-documented, positive support reputation.
Edge: eviivo.
eviivo boasts 32 verified partners, including major OTAs, channel managers, and third-party services like Tripadvisor, Experience Hotel, and Canary Technologies. Kigo, with only 2 verified partners, including Airbnb, offers a narrower integration scope. This extensive partner network enables eviivo users to connect and automate more parts of their operations effectively, making it a more versatile choice for hotels needing diverse integrations.
Edge: eviivo.
eviivo’s reviews, totaling 150, with 22 in the last six months, provide current insight into user satisfaction. The platform holds a 97% likelihood to recommend and a 4.77/5 support rating. Kigo, lacking recent reviews and a review count, offers no comparable data. The current review activity and high satisfaction scores favor eviivo as the more trusted pick among hoteliers actively using vacation rental management software.
Edge: eviivo.
eviivo’s pricing starts at $700 per month, with no free tier or trial available. Kigo does not publicly list its pricing, which can make budgeting and comparison difficult. Its pricing structure likely varies based on property count and features, but the absence of transparent costs favors eviivo for straightforward budgeting.
Not ideal if you prefer a platform with a minimal feature set or are seeking a solution with fewer integrations.
Not ideal if you need proven support, extensive integrations, or detailed recent user feedback.
eviivo is a mature, well-reviewed platform with a comprehensive feature set highly suited for a broad range of property types, especially vacation rentals and B&Bs. Its extensive integrations, proven support, and recent positive reviews make it the safer, more reliable choice today. Kigo, while offering a wide SaaS package with some unique features, lacks recent user feedback and has far fewer integrations, which may pose risks for hoteliers prioritizing stability and support.
Choose eviivo if your focus is on dependable property management, extensive features, and proven customer satisfaction. Opt for Kigo if your hotel’s strategy involves an all-in-one SaaS approach with less emphasis on recent support and more on web and marketing tools, but be cautious about the current support and integration gaps.
我们分析了 7 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Grâce à eviivo, j'ai l'ensemble des hébergements que je propose, centralisés au même endroit avec une visibilité facilitée pour connaître la situation de mes locations."
该目标暂无已发布的案例研究。
"Building the business with eviivo Suite was extremely easy I have to say, because of the simplicity of using the system…For us, as a property management company, it’s impossible to..."
该目标暂无已发布的案例研究。
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
While most reviews positively note the expertise and responsiveness of eviivo's support team, a few mention the need for better training of chat repre... While most reviews positively note the expertise and responsiveness of eviivo's support team, a few mention the need for better training of chat representatives and more robust resources or tutorials for advanced features.
Users consistently commend eviivo for its simple and intuitive interface, which simplifies daily management tasks and reduces the learning curve for n... Users consistently commend eviivo for its simple and intuitive interface, which simplifies daily management tasks and reduces the learning curve for new users or those transitioning from other platforms.
用户普遍对注册流程给予了积极评价,他们注意到快速高效的账户激活使他们能够迅速将 eviivo 集成到他们的运营中,此外还有工作人员的支持性指导。
酒店从业者提出异议的方面
用户呼吁提供更全面的高级功能指南,他们希望直接从平台获得更深入的见解或教程,以便更好地利用这些功能来优化销售。
该软件的自动化沟通工具可帮助用户在入住的不同阶段与客人进行顺畅的互动,用户对节省处理日常沟通任务的时间表示赞赏,尽管有些人希望获得更多个性化的电子邮件... 该软件的自动化沟通工具可帮助用户在入住的不同阶段与客人进行顺畅的互动,用户对节省处理日常沟通任务的时间表示赞赏,尽管有些人希望获得更多个性化的电子邮件定制选项。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ VRS 和 Kigo 共享许多核心 Vacation Rental Software 功能,但各有独特的能力。eviivo Suite™ VRS 提供 32 个经验证的集成合作伙伴,而 Kigo 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ VRS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ VRS:否。Kigo:否。 两款产品目前均不提供免费版。大多数 Vacation Rental Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 100,Kigo 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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