The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 126 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
freetobook 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Transactional Emails (booking, folios, etc) and Payment Requests.
Newbook 表现出色 .
基于 HTR 上 126 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $100/mo | Contact sales |
| 经验证的评价 | 126 | 0 |
在分析了 126 条经验证的评价后,freetobook 用户最看重其 ease of use, 技术支援, 渠道管理,而 Newbook 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Newbook |
|---|---|---|
| 小型(10-24 间客房) ▾ | #16 34 条评价 | — |
| 中型(25-74 间客房) | #29 3 条评价 | — |
| 超大型(200+ 间客房) | #13 1 条评价 | — |
按物业类型
| 细分市场 |
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Newbook |
|---|---|---|
| 精品酒店 ▾ | #14 34 条评价 | — |
| 豪华酒店 ▾ | #13 23 条评价 | — |
| 品牌/连锁酒店 ▾ | #18 7 条评价 | — |
| 长住酒店 | #18 4 条评价 | — |
按区域
| 细分市场 |
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Newbook |
|---|---|---|
| 北美 ▾ | #18 8 条评价 | — |
| 欧洲 ▾ | #5 92 条评价 | — |
| 亚太 | #15 2 条评价 | — |
| 中东 | #10 2 条评价 | — |
Choosing the right hotel management software can significantly impact your operations, guest experience, and revenue. Both freetobook HMS by freetobook and NewBooks aim to streamline your hotel management, but they serve very different segments and needs. Understanding their core differences helps you decide which aligns best with your hotel’s size, complexity, and growth plans.
freetobook is a well-established, highly-rated platform primarily serving small to medium-sized properties, especially B&Bs and inns. NewBooks, on the other hand, is currently unreviewed and appears geared toward more niche or larger retail and publishing markets, not hotels. Are you looking for a proven, hotel-specific system or something still emerging?
freetobook has a proven track record with over 113 reviews, a recent surge of 18 reviews in the last six months, and an overall score of 85.13 on the HotelTechReport (HTR) scale, making it a trusted choice for hoteliers. Its reviews highlight ease of use, outstanding customer support, and value, emphasizing its suitability for small to medium-sized properties like B&Bs, inns, and boutique hotels.
NewBooks, by contrast, has no reviews or ratings related to hotel management, indicating it’s not actively used or validated within the hotel industry. Its primary focus appears to be on inventory and review management for book retailers and publishers, not hospitality. Do you want a system with proven hotel-specific features and user feedback?
Given the clear discrepancy in review data, the choice is straightforward: freetobook’s recent reviews and high ratings make it the more reliable hotel management solution today.
Edge: freetobook.
If your hotel is a small or mid-sized property, especially a B&B or inn, and you value an easy-to-use, all-in-one platform with strong customer support, go with freetobook. It has a well-rounded feature set tailored to independent hotels, including channel management, online booking, guest messaging, and reporting.
If your hotel needs a flexible inventory and review management tool for a retail or publishing environment, and you are not focused on hospitality-specific features, then NewBooks might be suitable. However, for genuine hotel management needs, freetobook’s review-backed performance is far more relevant and trustworthy.
So, for hoteliers, the decision hinges on your hotel type: if you want a reliable, hotel-validated system, pick freetobook. If you are in a different industry, NewBooks’s niche may serve your operations better.
Edge: freetobook.
freetobook boasts a user rating of 4.87 out of 5 for ease of use, supported by detailed reviews praising its straightforward interface and intuitive booking engine. Users find onboarding simple, with many noting that staff adopt the system quickly and effortlessly manage reservations, messaging, and reports.
In contrast, NewBooks has no publicly available hotel-related usability ratings or reviews, making it impossible to assess its user experience within the hotel industry. Given the extensive positive feedback for freetobook, it’s the clear choice for ease of use.
Edge: freetobook.
freetobook offers an extensive suite of 38 features exclusive to its platform, including direct billing, multi-currency support, guest profiles, booking engine, channel management, automated reminders, online check-in, digital registration, and revenue management tools. These are designed specifically for hotels and B&Bs, supporting seamless operations and guest engagement.
NewBook does not list any features specific to hotel management, focusing instead on inventory review and book retail solutions—features not directly applicable to hotels. Without hotel-centric features, NewBook cannot match freetobook’s depth in hotel operations.
Edge: freetobook.
freetobook has a customer support rating of 4.86 out of 5, with recent reviews emphasizing prompt, helpful assistance and a personal touch. Users appreciate the quick resolution of issues and the availability of support across onboarding and ongoing use.
NewBook has no available reviews or ratings for support, leaving hotel operators without assurance of service quality. For a hotel management system, support quality is critical, and freetobook’s proven high scores clearly tip the scale.
Edge: freetobook.
freetobook integrates with five verified partners, including prominent channels like Stripe, Pitchup.com, and RoomPriceGenie. This allows for straightforward payment processing, channel distribution, and booking management, all crucial for independent hotel operations.
NewBook currently lacks verified integrations, limiting its connectivity within hotel ecosystems. For smooth operation across multiple platforms, freetobook’s established integrations are a significant advantage.
Edge: freetobook.
freetobook’s recent reviews consistently highlight high satisfaction, with a 99% likelihood to recommend and an average rating of 4.87 for ease of use and 4.86 for support. Small hotels, B&Bs, and boutique properties frequently praise its simplicity and customer service.
Since NewBook has no hotel-related reviews, it cannot be rated by hoteliers. This further cements freetobook’s status as a trusted, well-reviewed solution.
Edge: freetobook.
freetobook charges a straightforward base price of $100 per month, with no freemium options, implementation fees, or monthly per-room charges. Its transparent pricing aligns well with small to medium hotels seeking predictable costs.
NewBook’s pricing information is not publicly available, which raises questions about costs and value. For small to mid-sized hotels, transparent, predictable pricing is essential, favoring freetobook’s clear fee structure.
Edge: freetobook.
Not ideal if you require advanced enterprise features, extensive customization, or operate in a large hotel chain that needs more robust property management software.
Not ideal if you are a small or mid-sized hotel, or if your core needs revolve around booking, guest management, and distribution—areas where freetobook excels.
freetobook is a well-tested, hotel-specific management platform with extensive positive user reviews, high functionality, and competitive pricing. Its strong customer support and broad integrations make it a dependable choice for small to medium hotels.
NewBooks, in contrast, remains unreviewed within the hotel industry, focusing on retail or publishing markets. Its lack of hotel-specific features, support, and user feedback makes it unsuitable for hoteliers prioritizing proven, specialized solutions.
For hoteliers, the clear choice is freetobook—an experience-backed, comprehensive platform designed to help your property run smoothly and grow.
酒店管理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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Newbook | |
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| Starting Price | From $100/mo | — |
根据 HTR 的产品数据库,freetobook HMS 和 NewBooks 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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Newbook |
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| RevPaR 和 ADR 报告 | ||
| 交易电子邮件(预订、账单等) | ||
| 付款请求 | ||
| 多币种 | ||
| 直接计费 | ||
| 礼品卡 |
显示主要差异。这两款产品之间还有 26 项功能存在差异。
酒店从业者喜爱的方面
The system is praised for being simple and straightforward, which is a pivotal feature for small accommodation providers. Users highlight its intuitiv... The system is praised for being simple and straightforward, which is a pivotal feature for small accommodation providers. Users highlight its intuitive design and how it streamlines the management of bookings, making it accessible even for those with limited technical expertise.
该产品拥有值得称赞的技术支持。用户对快速解决问题以及可以直接与支持人员沟通的选项表示赞赏,这使得用户满意度很高。
Freetobook 在渠道管理方面表现出色,它允许住宿方在各种平台上无缝管理客房供应情况和更新信息。它因能够与在线旅行社 (OTA) 集成而备受赞誉,从而实现高效的客... Freetobook 在渠道管理方面表现出色,它允许住宿方在各种平台上无缝管理客房供应情况和更新信息。它因能够与在线旅行社 (OTA) 集成而备受赞誉,从而实现高效的客房分销。用户经常称赞该系统能够灵活地根据不同日期和 OTA 调整价格。
酒店从业者提出异议的方面
虽然用户认为该系统功能齐全,但也有呼声要求提供更现代化的酒店经营者界面和移动应用程序以提升用户体验,这表明需要进行现代化改造。
尽管提供了多种语言选择,但有人呼吁增加荷兰语,以迎合更广泛的客人群体。
独特功能
评分差异最大的方面
这取决于您的需求。freetobook HMS 和 NewBooks 共享许多核心 Hotel Management Software 功能,但各有独特的能力。freetobook HMS 提供 5 个经验证的集成合作伙伴,而 NewBooks 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。freetobook HMS 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
freetobook HMS:否。NewBooks:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。freetobook 的 HT Score 为 85,Newbook 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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