The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #31 21 条评价 |
| 中型(25-74 间客房) | — | #49 3 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #30 18 条评价 |
| 豪华酒店 ▾ | — | #39 5 条评价 |
| 品牌/连锁酒店 | — | #49 2 条评价 |
| 长住酒店 | — | #37 2 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | — | #32 4 条评价 |
| 欧洲 ▾ | — | #14 39 条评价 |
Choosing between HoresPlus and Redforts hinges on your hotel’s specific operational needs and growth trajectory. HoresPlus promises a comprehensive, feature-rich platform that has served over 600 hotels for three decades, yet it lacks recent user reviews and current ratings, raising questions about its ongoing relevance. Conversely, Redforts benefits from recent, detailed feedback from 40 reviews, with a high NPS score of 9.5 and a 95% likelihood to recommend, indicating strong recent user satisfaction. Which aligns better with your hotel’s current priorities?
Both HoresPlus and Redforts aim to streamline hotel management, but their core strengths diverge. HoresPlus offers a broad suite of 49 features, including online checkout, automated assignments, and integrated payment terminals, suitable for larger or more complex operations. Redforts, on the other hand, focuses on ease of use and operational efficiency, boasting a single platform with 42 shared features plus 7 unique ones like online check-in and PoS integration. While HoresPlus’s comprehensive tools can support complex workflows, Redforts emphasizes simplicity and quick onboarding for daily management. Do you need a feature-packed system or a straightforward one?
If your hotel requires extensive automation, advanced revenue management, and robust integrations—especially in regions like North America or Europe—HoresPlus might seem appealing. However, with no recent reviews or ratings, its current performance and support quality are uncertain. Redforts, with a recent review count of 40 and a 4.68/5 ease of use rating, is ideal for boutique hotels, hostels, and properties that prioritize user-friendly interfaces and reliable support. If your hotel seeks rapid deployment with proven user satisfaction, Redforts is the safer choice.
Redforts outperforms HoresPlus significantly here. It has a 4.68/5 ease of use rating based on recent reviews, praised for its intuitive design and quick onboarding, with users citing minimal training time. HoresPlus, with a 0/5 rating and no recent reviews, provides no current data on usability, but its long history suggests a potentially steeper learning curve. Given the recent positive feedback, Edge: Redforts.
HoresPlus offers 49 features, including unique ones like automated assignments, shift planning, and integrated CRSs, which are absent in Redforts. Redforts provides 42 shared features and 4 additional modules such as online check-in, PoS, and revenue management. While HoresPlus’s features cover more advanced operational tools, Redforts’s core functionalities are well-rated and sufficient for most mid-sized properties. For feature depth, Edge: HoresPlus. For practical, recent-feature satisfaction, Edge: Redforts.
Review data clearly favors Redforts, with a 4.53/5 customer support rating and recent positive comments about responsiveness and service quality. Users describe Redforts support as "friendly and efficient," with quick query resolutions. HoresPlus, with no available recent reviews or ratings, provides no current support insight. The recent, favorable feedback makes Redforts the better-supported choice. Edge: Redforts.
HoresPlus boasts 7 verified partners, including Profitroom, Bookassist, and D-Edge, offering broader connectivity. Redforts has 2 verified partners, sharing WuBook and Mr. Winston, but fewer overall integrations. If your hotel relies heavily on diverse integrations, HoresPlus has an advantage. However, the quality and recent updates to Redforts’ existing integrations are praised, making it a solid option. Edge: HoresPlus.
Given HoresPlus’s lack of recent reviews and ratings, it cannot be effectively rated by current hoteliers. Redforts, with 40 reviews and a 4.68/5 ease of use rating, is highly regarded across multiple hotel segments, especially inns, hostels, and boutique hotels. Recent ratings highlight strong satisfaction with usability and support. For current hotelier approval, Edge: Redforts.
HoresPlus does not publish its pricing, suggesting it may be customized or unavailable publicly. Redforts charges a flat fee of $500, with no mention of ongoing monthly fees or implementation costs. For transparency and straightforward budgeting, Redforts’s pricing is clear, while HoresPlus’s costs are unclear, which could be a concern for your hotel’s planning.
Not ideal if your hotel values quick onboarding, recent support, or simplified management interfaces. Small hotels or properties seeking rapid deployment may find HoresPlus overly complex or difficult to implement without current support.
Not ideal if your hotel requires highly specialized automation, extensive customization, or a broad array of integrations not currently supported.
HoresPlus is a feature-rich platform with a long-standing history, suitable for hotels with complex operational needs and ample resources for implementation and training. However, its lack of recent reviews and current customer feedback diminish confidence in its ongoing support and usability.
Redforts offers a highly rated, recent, and well-supported system focused on ease of use, automation, and integration, making it ideal for small to mid-sized hotels prioritizing efficiency and quick onboarding. Its recent reviews and high NPS score strongly suggest it currently delivers better value and satisfaction.
If your hotel needs a proven, user-friendly management system with recent positive reviews and reliable support, choose Redforts. If your operation demands advanced automation and extensive integrations, and you are prepared to invest in setup, HoresPlus might still be relevant—but proceed cautiously given the current review data.
酒店从业者喜爱的方面
许多用户都喜欢 Redforts 的直观设计,它简化了培训并减少了人为错误。这简化了日常操作,让员工可以腾出时间处理其他任务。
该系统擅长管理预订、防止超额预订以及与多个平台集成。预订引擎和渠道管理的定制也是一大优势。
细心、响应迅速的客户服务经常受到称赞。用户提到个性化沟通和快速解决问题,为整体体验带来积极影响。
酒店从业者提出异议的方面
Redforts 可与预订引擎、渠道管理器和其他平台高效集成,提供无缝管理体验。此功能简化了不同系统和平台之间的协调。
虽然其功能受到称赞,但一些评论提到,界面似乎已经过时,可以通过现代化来增强视觉吸引力和效率。
独特功能
评分差异最大的方面
这取决于您的需求。HoresPlus 和 Redforts 共享许多核心 Property Management Systems 功能,但各有独特的能力。HoresPlus 提供 7 个经验证的集成合作伙伴,而 Redforts 提供 2 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Redforts 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
HoresPlus:否。Redforts:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Hores 的 HT Score 为 0,Redforts 的为 73。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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