The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 41 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
HotelRunner 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Mobile optimized/responsive and Automated reporting.
Last Minute 表现出色 .
基于 HTR 上 41 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $100/mo | Contact sales |
| 经验证的评价 | 41 | 0 |
在分析了 41 条经验证的评价后,HotelRunner 用户最看重其 客户支持, 易于使用, 渠道管理,而 Last Minute 用户则强调 。点击任意主题查看评价者的反馈。
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渠道管理
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与 OTA 集成
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预订引擎
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报告功能
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各产品在不同物业规模、类型和区域的 预订引擎 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Last Minute |
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| 小型(10-24 间客房) ▾ | #19 16 条评价 | — |
| 中型(25-74 间客房) ▾ | #29 9 条评价 | — |
| 大型(75-199 间客房) | #31 0 条评价 | — |
| 超大型(200+ 间客房) | #25 1 条评价 | — |
按物业类型
| 细分市场 |
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Last Minute |
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| 精品酒店 ▾ | #18 22 条评价 | — |
| 豪华酒店 ▾ | #28 9 条评价 | — |
| 品牌/连锁酒店 | #31 3 条评价 | — |
| 长住酒店 | #33 1 条评价 | — |
按区域
| 细分市场 |
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Last Minute |
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| 北美 | #26 1 条评价 | — |
| 欧洲 ▾ | #22 12 条评价 | — |
| 亚太 | #20 3 条评价 | — |
| 中东 ▾ | #1 16 条评价 | — |
Choosing the right booking engine is crucial for your hotel’s success, especially when options like HotelRunner and Last Minute are on the table. While both claim to streamline bookings, they differ significantly: HotelRunner offers a comprehensive, feature-rich platform backed by a solid reputation and recent reviews, whereas Last Minute lacks recent user data and reviews. Your decision hinges on your property’s needs for features, support, and regional presence. Are you ready to pick the more proven option?
HotelRunner is a well-established booking engine with a 4.5-star rating based on 40 recent reviews, emphasizing ease of use and customer support. Last Minute, by contrast, has no recent reviews or ratings, making its capabilities and reputation unclear. While HotelRunner offers 40 distinct features including personalized marketing tools, multiple payment options, and extensive integrations, Last Minute’s feature set remains undisclosed. Given the lack of recent data for Last Minute, HotelRunner’s proven track record makes it the more reliable choice for hotel operators.
If your hotel needs a platform with proven reliability, extensive integrations, and strong regional presence, go with HotelRunner. Its broad feature set, including multi-lingual support, website integration, and customized booking options, makes it ideal for mid-sized to large hotels aiming to streamline operations and boost direct bookings. Conversely, if your hotel is looking for a lightweight, no-frills booking solution with minimal upfront investment and plans to explore other options later, Last Minute could be considered—but beware of the lack of recent reviews and data.
HotelRunner boasts a high ease of use rating of 4.73/5, with many users praising its intuitive interface, smooth onboarding, and quick setup. Reviews mention that even staff with limited technical skills find the platform straightforward, and support is consistently rated at 4.8/5, with assistance available via multiple channels. Last Minute, however, has no recent reviews or user ratings, leaving its user experience unverified. Based on available data, Edge: HotelRunner.
HotelRunner offers 40 unique features, including multi-currency, multi-lingual interfaces, advanced rate management, booking abandonment tools, and integrations with OTAs like Airbnb and Expedia. It also provides email automation, website customization, and various payment options like PayPal and Stripe. Last Minute’s feature set remains undisclosed, making it impossible to assess its capabilities. Given the clear, detailed feature list from HotelRunner’s reviews, edge: HotelRunner.
HotelRunner’s customer support is highly rated at 4.8/5, with reviews highlighting quick responses and helpful assistance via WhatsApp and other channels. Many users express satisfaction with support's responsiveness, especially during onboarding. In contrast, Last Minute has no recent reviews or ratings, leaving its support quality unverified. Based on transparency and recent feedback, edge: HotelRunner.
HotelRunner integrates with 17 verified partners, including major OTAs like Airbnb, Expedia, and Agoda, offering extensive connectivity. Last Minute, on the other hand, has no verified integrations, limiting its connectivity options. For hotels seeking to maximize online distribution, HotelRunner’s integrations are a significant advantage. Edge: HotelRunner.
HotelRunner’s recent reviews indicate consistently high satisfaction among hotels across segments like boutique, city center, and inns, with an overall score of 4.5/5. Properties especially appreciate its ease of use and support, with a 96% likelihood to recommend. Last Minute lacks recent reviews, making it difficult to gauge user sentiment, but the absence of verified ratings suggests HotelRunner is the superior choice. Edge: HotelRunner.
HotelRunner charges a flat monthly fee of $100, with no setup or implementation fees, providing transparent pricing. Details about Last Minute’s pricing are unavailable, which complicates direct comparisons. Based on available data, HotelRunner’s straightforward pricing adds to its appeal, especially given its extensive features.
Not ideal if you’re a small bed & breakfast with minimal online distribution needs or if you have limited budget for platform fees.
Not ideal if your hotel requires advanced features, integrations, or regional support, especially given the limited recent user data.
HotelRunner’s core difference is its robust, feature-rich platform supported by recent, positive reviews and a high customer satisfaction rate. Its extensive integrations, regional presence, and proven ease of use make it suitable for hotels seeking a scalable, reliable booking engine. Last Minute, lacking recent data, appears more suited for very small properties or those testing basic solutions without immediate need for extensive features.
If your hotel values a proven, comprehensive platform with active support and integrations, choose HotelRunner. Its recent reviews and high ratings make it the safer, more dependable option. Conversely, if your needs are minimal and you’re willing to accept the risk of limited data, Last Minute might suffice—but caution is advised.
In conclusion, for most hotels looking to grow bookings, improve operational control, and rely on a well-rated platform, HotelRunner is the clear choice. Its recent reviews, extensive features, and regional reach provide confidence that your team will be supported as you scale.
预订引擎 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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Last Minute | |
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| Starting Price | From $100/mo | — |
根据 HTR 的产品数据库,Booking Engine by HotelRunner 和 Last Minute 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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Last Minute |
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| 入住前电子邮件 | ||
| 入住后电子邮件 | ||
| 关税 | ||
| 合并库存 | ||
| 移动优化/响应式 | ||
| 自动报告 |
显示主要差异。这两款产品之间还有 28 项功能存在差异。
酒店从业者喜爱的方面
客户支持因其响应迅速和高效而受到赞誉。用户对通过各种沟通渠道(包括 WhatsApp)提供的及时帮助表示赞赏。
该平台以其用户友好的界面和易于导航而闻名,使得具有不同技术专长的酒店经营者可以轻松进行设置和管理。
用户称赞 Hotelrunner 拥有强大的渠道管理功能,可与众多 OTA 无缝同步。这可消除重复预订并简化库存管理。
酒店从业者提出异议的方面
集成预订引擎因推动直接预订和允许定制套餐而备受好评。许多用户欣赏创建 OTA 列表的便捷性,这有助于提高入住率和收入。
用户强调需要更加强大和可定制的报告工具来帮助制定利率策略决策,这反映了未来改进的一个关键领域。
独特功能
评分差异最大的方面
这取决于您的需求。Booking Engine by HotelRunner 和 Last Minute 共享许多核心 Booking Engine 功能,但各有独特的能力。Booking Engine by HotelRunner 提供 17 个经验证的集成合作伙伴,而 Last Minute 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Booking Engine by HotelRunner 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Booking Engine by HotelRunner:否。Last Minute:否。 两款产品目前均不提供免费版。大多数 Booking Engine 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。HotelRunner 的 HT Score 为 74,Last Minute 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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